Operations Jobs in Westminster, Greater London

We are looking for a Corporate Memberships Manager to join the National Theatre Development Team.

Purpose of the role:

We are looking for a candidate with a strong grounding in relationship management who also has an interest in and enthusiasm for new business. The ideal candidate will understand membership schemes and stakeholder management with an ambitious approach to bringing in new business, alongside exemplary relationship building and customer service skills.

The successful candidate will have the following: 

• Proven success in account management and new business in a target driven environment

• Demonstrable knowledge and understanding of customer service values

• An understanding of marketing/fundraising/business with good networking skills

• An aptitude for working with finance with thorough attention to detail

• Excellent administrative and multi-tasking skills with experience of balancing a high volume of requests and a confident, tenacious outlook and can-do attitude

Working with us will give you...

• Complimentary staff tickets for shows and backstage tours, subject to availability and policy

• 25 days annual leave increasing up to 32 with length of service (plus bank holidays)

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role

• Hybrid and flexible working, subject to agreement and policy

• Access to interest-free season ticket loan and cycle scheme partnership

• Generous sick pay

• Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• On-site staff canteen and social facilities

• On-site Occupational Health support

• In-House Mental Health and Wellbeing Advisors providing workplace counselling and support

• Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active

• Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners

• Discounted access to NT at Home

• Volunteer Leave – paid day a year to volunteer for your chosen charity

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)

• Access to retailer discounted gift cards and a cash-back-on-spending card.

ABOUT GLAN

The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.

Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.

More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law. 

ABOUT THE ROLE

As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.

You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.

A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.

By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies. 

Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.

This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.

KEY RESPONSIBITIES

Communications Strategy

• Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
• Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
• Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
• Create and manage the departmental budget in alignment with the overall communications strategy.
• Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
• Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.

GLAN brand

• Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
• Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
• Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications. 

Senior Leadership Team (SLT)

• Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
• Represent the organisation externally at events, conferences, and meetings.
• Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
• External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
• Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.

GENERAL RESPONSBILITIES

• Undergo ongoing training to stay updated with changes and new developments in the legal field.
• Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
• Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.

POSITIVE ACTION STATEMENT

We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.

BENEFITS

You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:

• Salary £50,000 - £55,000
• Home working
• We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
• We have access to an Employee Assistance Programme.
• 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
• Enhanced maternity, paternity & adoption pay
• Enhanced compassionate & bereavement leave
• Paid wellbeing leave
• Access to co-working spaces
• Homeworking allowance (as per HMRC guidelines)
• Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes 

QUALIFICATIONS

A degree or equivalent professional experience in a relevant discipline.

EXPERIENCE

Essential

• At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
• Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
• Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
• Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
• Experience working with external agencies

Desirable

• A progressive communications style empowering the communities we support.

SKILLS & KNOWLEDGE

Essential

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
• Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
• Excellent interpersonal skills
• Ability to spark collaboration with external and internal stakeholders
• Works well to deadlines

Desirable

• Experience of developing communications strategies for small NGOs
• Experience of, and interest in human rights and environmental issues

SPECIAL REQUIREMENTS

GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.

GLAN VALUES

GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:

Community Centred

• Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.

Partnership Focused

• Building and maintaining key relationships internally and with press, partners, networks and communities.
• Experienced in coordinating communication campaigns with external networks.

Radical

• Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
• We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.

Creative

• Bold, innovative, and creative in the identification, development and communication of our work.

Tenacious

• Build long term case strategies to persist in awareness raising and maximising support for our cases.

Closing Date: 6 October 2024

Ref 6841

We are looking for an UK Government Account Manager to join the Partnership Development Team in our Global Programmes Division to support our global programme partnerships work, supporting and maximising our relationships with the UK Government.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

The Partnership Development Team is comprised of partnership experts across a portfolio of institutional partners. The team seeks to deliver exceptional global partnerships, optimising both funding and influence. The team works closely with colleagues from across the Global Programmes and Policy, Advocacy & Campaigns Division, other Save the Children members and with Save the Children International (SCI) country and regional teams to deliver on our partnership objectives. The team is at the forefront of driving the institutional partnership agenda and approach for both Save the Children UK (SCUK) and the Save the Children global movement, ensuring Save the Children is the partner of choice.

About the role

As the Account Manager you will contribute to and effectively support our global programme partnerships work, to achieve Save the Children's strategic objectives.

The focus of the role will include maximising the impact of SCUK's relationships with the UK Government including Foreign, Commonwealth and Development Office (FCDO), ensure effective knowledge management and capacity building for the UK Government account internally – including for UK Government funded programmes, pipeline and influencing work.

You will support and liaise with a network of internal and external stakeholders to optimise our UK Government engagement, in pursuit of specific partnership opportunities. As well as contribute to the development of the wider partnership strategy, lead and contribute to cross team projects.

 In this role, you will: 

• Ensure a broad-ranging and inclusive partnership. This includes:
  • Contributing to the implementation of SCUK's overall institutional partnerships strategy.
  • Management of information and status of relationships/financing to keep our leadership (CEO, Executive Directors) up-to-date with our partnerships.
  • Supporting the organisation to continually build strategic understanding of the UK Government and any evolving trends that may impact the relationship.
  • Representing Save the Children with the appropriate partner contacts and providing strong support to colleagues in their external engagement (country, regional and HQ levels).
  • Exploring new avenues of collaboration and new funding modalities to maximise income and return on investment.
  • Secure support from colleagues from across the organisation to contribute to our engagement with the UK government
• Ensure increased quality and consistency in the design, delivery and reporting of all projects/awards. This includes:
  • Development and delivery of donor specific capacity building plans.
  • Working closely with the Donor Compliance team to identify risks, mitigating measures and setting adequate monitoring mechanisms to support wider award management processes.
  • Developing common standard approaches to quality and compliance across the account. Ensuring partner regulations and expectations are well understood among parties involved.
  • Engaging with wider Save the Children in generating and sharing learning and best practices.
  • Ensuring strong knowledge management systems are in place.
• Collaborating with team members to develop and embed our partnership and management approach, to maximise the benefit of the team's work to the wider organisation and movement.

 About you

To be successful, it is important that you have:

• Skills in partnership management and market assessment in relation to overall positioning with partners.
• Experience, interest and knowledge of current thinking and future trends and thorough understanding of international development issues.
• Proven experience of providing creative and innovative approaches in developing new initiatives that contribute towards partnership objectives.
• Experience in relationship management, working with Governments, donors, trusts and foundations, or equally demanding partners.
• Experience of undertaking industry trend and donor specific research, finding relevant, reliable, and up to date information quickly.
• Ideally knowledge of and experience working directly with Governments and other key factors such as multi-lateral institutions e.g. their structures, operations and priorities (geographic, sectorial, thematic, at policy & advocacy levels).
• Ideally a good understanding of project design, quality programming and effective delivery.
• Self-driven: ability to take a pro-active approach and work on own initiative; problem-solving skills and creative thinking in fluid or less structured environments.
• Excellent coordination and relationship building skills in forming and maintaining both internal and external relationships.
• Strong analytical skills with ability to present complex information in a clear and succinct manner, ability to analyse trends and report on key financial metrics. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Planning, Monitoring, Evaluation and Reporting (PMER) Advisor

Contract: 14 Months Fixed Term Parental Cover, Full Time,

Location: The role can be based in London UK, or in a country where WaterAid has a Country Programme Office, subject to right-to-work eligibility in the respective countries.
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £39,358 - £41,325 (depending on experience) or equivalent established Grade E salary and benefits in the country of employment.

About WaterAid:
Want to use your skills in planning, monitoring, evaluation and reporting (PMER) to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Planning, Monitoring, Evaluation and Reporting (PMER) Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

About the Team:
The role will be based in the Planning, Monitoring, Evaluation and Reporting (PMER) team, part of the Programme Operations Team in the International Programmes Department.

About the Role:
The Planning, Monitoring, Evaluation and Reporting (PMER) Advisor has three main areas of focus: (1) Coordinating annual planning and reporting processes within the International Programmes Department (IPD) (2) Leading and coordinating the PMER Community of Practice and (3) Strengthening organisational capacity in PMER.

In this role, you will:
Coordinate the IPD Annual Cycle

• Coordinate the IPD planning and reporting processes (Annual Cycle), including supporting the development and roll out of new planning and reporting processes.
• Build close working relationships with IPD senior management, Regional teams and key departments including Finance, People, Communications & Fundraising to support application and ownership of planning and reporting processes.
• Lead on the development of PMER guidance and tools to support IPD planning and reporting processes.
• Identify and support regular reviews and adjustments to Annual Cycle processes

Lead the coordination of the PMER Community of Practice

• Lead the coordination of the PMER Community of Practice and organise and chair the Community of Practice Steering Group. The PMER Community of Practice is an informal group designed to facilitate the sharing of learning and best practice among WaterAid staff, especially PMER staff.
• Lead on PMER Community of Practice communications including the CoP communications strategy, quarterly PMER inductions, trainings and learning sessions and communicating regular PMER updates.
• Ensure that the PMER Community of Practice is active, incentivising participation in COP activities e.g. drop in clinics, webinars, discussions etc.

Strengthen organisational PMER capacity

• Develop and manage effective PMER capacity strengthening initiatives to support the application of the PMER core procedures and especially Reporting processes. This includes developing new and strengthening existing PMER guidance and tools and developing and delivering training.
• Provide remote and/or face-to-face support to Country Programmes and Regional Teams on an ad hoc basis to strengthen and build capacity in PMER
• Support any other relevant processes including administrative tasks within the remit of PMER as required

External Representation

• Represent WaterAid externally on key PMER issues, linking with key networks as appropriate

About You:

• Experience of coordinating and rolling out complex reporting processes, working with a range of stakeholders to ensure timely completion of deliverables
• Experience of building engagement of colleagues on a specific area of work, in-person or remotely
• Experience of strengthening the skills and capacities of others either face-to-face or remotely
• Good understanding of planning, monitoring, evaluation and reporting concepts and approaches
• Experience of writing reports fluently in English based on analysing and presenting complex information to a variety of audiences
• A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate
• Ability to travel internationally for up to 4 weeks per year
• Commitment to WaterAid's values and a working style that reflects these.

Desirable skills

• Experience in an international development organisation
• Specific qualifications or training in project planning, monitoring, evaluation and reporting
• Knowledge of maintaining and managing online information platforms such as SharePoint
• Fluent in written and spoken French, Spanish or Portuguese or another language widely spoken within a WaterAid Country Programme

Closing date: Applications will close at 23:59 on 13th October 2024.

How to Apply: To apply, see the full job pack, and click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format. In the cover letter, please outline your experience with regards to the three core accountabilities of this role.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

The Senior Volunteering Officer will help us to explore and develop new approaches to volunteering within the NHS. This role is focused on supporting our volunteers that are based within Imperial College Healthcare NHS Trust services across the North West London Community and to develop new volunteering roles that focus on health challenges within the community.

You’ll provide a high quality experience to volunteers that are located within our community sites, by working with Trust staff and partner organisations to develop new roles that improve the experience to our patients within these clinical services, to identify new locations and roles, to develop our volunteering offer within Imperial College Healthcare NHS Trust.

This role will work with the Trust to develop new approaches to volunteering, with a particular focus on designing, launching and evaluating volunteer roles that could bring system change to wider health inequalities.

Additionally, you’ll focus on our volunteer community, ensuring that our volunteer community is as representative of the wider population, and seek to engage groups with a particular focus on the Core20plus5 groups.

Main Tasks:

Provide leadership and support to enable a high quality volunteering experience within Trust Services within the North West London Community

Work in partnership with wider charity teams, to identify areas to link up work around the population health programme of work and identify appropriate volunteering opportunities

Working in partnership with the volunteering team, provide tools and approaches to understand our volunteer community.

Mission24 is a dynamic Christian charity committed to spreading the gospel and supporting vulnerable communities through evangelism, discipleship, and humanitarian work. We are passionate about bringing hope and transformation through the power of Christ to individuals and communities worldwide. Our work is rooted in the belief that the gospel has the power to change lives, and we aim to see that message spread as widely as possible.

We are seeking a highly motivated and visionary Chief Executive Officer (CEO) to lead Mission24 through its next phase of growth and development. The CEO will be responsible for the day-to-day management of the charity, overseeing the operational, financial, and strategic aspects of the organisation, and ensuring the charity's continued impact in line with its Christian values and mission. Reporting directly to the Board of Trustees, the CEO will provide strong leadership to the staff and volunteers, build partnerships, and represent Mission24 to a wide range of stakeholders.

How to apply: please click on the 'How to Apply' button for the full application instructions.

As a charity we aim to follow the principles and practices associated with coproduction where all stakeholders are engaged in the designing, fundraising, delivering, monitoring, evaluating, and learning. In this way we are all accountable.

We are looking for a motivated, dynamic, passionate and experieinced person to join our team and take their seat at this table and take ownership of the fundraising function targeting the £10,000 plus market and by so doing, enable amazing change to happen. 

Job Profile

Role Name: Trusts and Foundation Officer

Reports To: Managing Director, Livingstone Tanzania Trust

Hours 16 hours per week

Salary c£14,500 per annum (Full time  c £34,000  per annum for 37.5 hrs per week)

Preferred Start date          13th January 2025

Location: Working from home, with occasional attendance in person

Summary

Livingstone Tanzania Trust (LTT) was set up in 2007. Our vision is to live in a world where every young person has access to a quality education.  Our mission is to work in partnership with communities in Tanzania to address the barriers that prevent young people from accessing the quality education they need to reach their full educational potential. To achieve this, we focus on infrastructure and resource programmes, developing teachers’ competencies and addressing issues surrounding household poverty.

As a charity we aim to follow the principles and practices associated with coproduction where all stakeholders are engaged in the designing, fundraising, delivering, monitoring, evaluating, and learning. In this way we are all accountable.

In addition, as a charity, we aim to support our partners in Tanzania to reduce their dependence on us, which we achieve by building their skills to stand on their own feet. This requires us to share our knowledge and provide mentoring services as our partners grow

Working with a team of three LTT employees, as well as Trustees and supporters the key objectives of the Partnerships team is to:

1. Support our ambitious vision: a quality, inclusive education for every child in Tanzania.
2. Plan; manage; deliver; monitor and maintain oversight of LTT’s Trust and Foundation fundraising portfolio, activities and opportunities. Target is to raise in excess of £300,000 per annum from UK and International Trusts, Foundations, other Institutional Donors and individuals in 2025-6 and increase by £40,000 a year thereafter. 

Responsibilities and Accountabilities

This position will focus on sourcing and developing potential national and international funders who provide single and multi-year grants in excess of £10,000 including those who do not accept unsolicited grants.

Duties include:

• Develop and manage opportunity pipelines of prospective funders, planning introductions.
• Write compelling, concise, well-presented, tailored approaches and grant applications in Word and Canva.
• Liaise with the Operations team, to gather the relevant information for grant applications (e.g. data, case studies, imagery etc).
• Ensure systems are kept up to date with all details of grant application documents, progress and outcomes and any other interactions with funders.
• Work with partners in Tanzania to offer them support and guidance 
• Draft programme reports for projects for which you have raised funds.
• Contribute with other team members to the organisational budgeting process, by producing a detailed breakdown of opportunities and likelihood of success.
• Contribute to production of key external documents which may impact Trust and Foundation fundraising e.g. Annual Report & Accounts, Impact Report.
• Attend team meetings at least twice a year
• Attend relevant third-party events/training as required.
• Attend and assist with some LTT fundraising events.
• Other related duties as required.

Key Requirements

• Knowledgeable and passionate about International Development/Education
• Understanding and respectful of cultural differences.
• Minimum 3 years’ experience in a grant fundraising role, with a successful track record of regularly securing 4 and 5 figure grants.
• Knowledge of funding databases and other sources of potential funders.
• Ability to absorb, collate and organise large amounts of information from different sources/channels.
• Ability to select and distil programme information to develop a core message for target funders, aligned to their specific interests.
• Persuasive writing skills – weaving powerful stories with clear evidence of programme impacts.
• Strong IT literacy and adept in making funding applications online.
• Experience of developing fundraising budgets.
• Excellent organisational/planning skills.
• Networking skills.
• Willingness for occasional travel for meetings and events.

Job Title: Data Analyst 

Team: Supporter Experience & Engagement 

Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)

Salary on appointment: £41,400 - £45,540 per annum*

*This role sits within a pay grade with a pay range of £41,100 to £62,100. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy and created new roles to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

About us

The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.

It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way.  So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.

Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.

Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.

Purpose of Role

• To understand Ramblers’ audience behaviours by analysing customer data
• To design and implement data solutions to drive revenue growth, supporter engagement, membership acquisition, retention and lifetime value from new and existing audiences
• To deliver secure, easily interpreted, and accessible information to staff members and volunteers about the Ramblers members, supporters, groups, walks and accounts.
• Democratise data by ensuring it is relevant, accurate and accessible.
• To create and improve existing processes within the Ramblers through the use of automations and technology to improve staff productivity and produce specialised outcomes.
• To support leadership in monitoring and reporting on the effectiveness of campaigns and initiatives.

Key responsibilities

• Drive the organisation to use data in its operations, using first party and third-party data sources to facilitate more informed and reliable decision making.
• Working in collaboration with teams across the organisation (particularly Income and Marketing) to develop and implement data driven approaches to income generation with a particular focus on quantitative modelling and testing.
• Working with internal Digital and IT teams, ensure information flows between systems (Salesforce, the Data Warehouse, Marketing Cloud etc) in an accurate and timely manner, to ensure our supporters receive the best possible service and we have a full view of their activities when planning our own.
• Ensure our data insights platform provides volunteers with understandable and easy to use information for all aspects of administering their Area(s)/Group(s).
• Lead on developing and improving new processes and automations to save organisational time and resources through digital technology to drive quicker and more optimised outcomes.
• Maintain accurate supporter information in an accessible and secure way through IT systems such as the CRM and Data Warehouse in accordance with data and charity legislation.
• Develop and present modelling an analysis of supporters through more targeted and personalised communication utilising modern statistical analysis techniques.
• Create and maintain processes allowing for self-service of simple or regularly scheduled selections by staff members.
• Develop a robust and efficient audience segmenting and selection process for more complicated selections in a timely manner, considering appropriate targeting, efficient messaging, and other comms activity.
• Work closely with marketing, operations, and other teams to provide data-driven insights and recommendations that inform campaigns, initiatives, and overall strategy.
• Track and report on the effectiveness of initiatives and campaigns, providing actionable insights and recommendations for improvement based on data analysis.
• To undertake such other duties as may be reasonably required of the post holder by the Ramblers.

This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.

The Person

Required Skills and Experience 

• Experience using a modern data reporting tool such as Power BI or Tableau
• Experience in using a marketing automation tool such as Mailchimp and or Marketing Cloud
• Expertise in programming languages such as Python
• Knowledge of SQL and data warehousing
• Excellent communication skills, able to explain technical terms and process in an appropriate way for a variety of audiences
• High capability to deliver and drive organisational or behavioural change, particularly in relation to the use of data to drive better decision making
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights

Desirable Skills and Experience

• Experience working with data in the not-for-profit sector
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience of working with volunteers
• Experience in digital marketing/social media reporting, such as Facebook Ads, Google Ads or Sprout Social
• Experience in change management and supporting others to adapt new ways of working
• Experience of working with Salesforce or similar CRM
• A degree in a quantitative field (Maths, Physics, Economics etc) or equivalent experience

The Ramblers promote diversity and welcome applications from all sections of the community.

Values and Behaviours 

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. 

 Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.   

  Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.   

  Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.    

  Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.  

Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. We work with NHS, academia and community organisations. 

An exciting support role has become available in Maudsley Charity’s Grant Programmes team.

Are you looking for a new challenge, a place you’ll be valued, and a team you can make an impact on to achieve common goals? Can you communicate effectively and work with a senior team and senior external stakeholders?

We’re looking for a Team Support Officer and PA to provide PA support to our Director of Programmes and provide administrative support to the Programmes team’s delivery of work. The ideal candidate will share our values, have excellent attention to detail, a strong sense of initiative and an approachable manner.

Maudsley Charity – Team Support Officer and PA

Location: Denmark Hill, London (and home working)  

Salary: £33,000 per annum, plus excellent benefits 

Contract: Permanent        

Our small, ambitious team works in a collaborative and supportive way. A big focus of the role is prioritisation and planning, so you’ll support the Director of Programmes, Head of Impact & Effectiveness and wider team to prioritise, forward plan, manage diaries and prepare for meetings. This is a great role for someone wanting to develop their administrative experience and exposure to board and executive level working. You will have responsibility for supporting a Trustee level grant making committee. You’ll get exposure to the strategic overview of the Charity and insight into managing teams, grant-making and charity operations. You’ll quickly see the impact you can make within the team to improve our effectiveness and ways of working; and what we’re working to achieve as a charity. 

Maudsley Charity works primarily with South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology and Neuroscience, King’s College London, as well as a range of voluntary and community organisations to fund ideas, big and small, that drive service improvement and support people who experience mental illness. 

The Charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham and Southwark), but the work we fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. The Charity is committed to ongoing development and learning about how to make an impact. Find out more about our change model that underpins our way of working.

We are based in our vibrant offices in the Ortus Centre, Denmark Hill; a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few):

• Hybrid working, 2-3 days spent with the team at Ortus/onsite each week and 2-3 days at home/offsite.
• 25 days annual leave, with a further one day after 3 years’ service and a further one day after 5 years’ service. Plus, additional non-working office closure days over the Christmas period.
• Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution.

Maudsley Charity is an equal opportunities employer and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness. 

Speak to Harris Hill about joining our ‘Ask Us Anything’ webinar to really “ask us anything” about the role and understand our values.

How to apply

Maudsley Charity removes bias from the recruitment process to ensure fairness. This is done by initially asking interested applicants to answer four competency-based questions – these will be anonymously scored by the panel. You’ll still need a CV to have productive conversations with the Harris Hill Consultant, but CVs will only be reviewed by the Charity if you are invited to interview.

Ask Us Anything webinar: Friday 27th September 12-1pm

Closing date for applications: Friday 4th October 5pm

Recruitment exercise (carried out online): Thursday 17th or Friday 18th October (c.40 minutes)

Interview (face-to-face in Ortus): Friday 25th October (c.45 minutes)

If you would like to receive further information and discuss this role, please contact Emma Stone at Harris Hill via the apply button.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.

You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.

Key details

• Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
• Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
• Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*

Key objectives:

• To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
• To maintain and build a network of relationships with relevant external agencies and internal specialists.
• To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.

Reporting to: Service Manager and Head of Services (Housing)

Main tasks and responsibilities

Young people's services

Delivering a housing advice service to young people with multiple needs. This will include:

1. Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
2. Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
3. Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
4. Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
5. Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
6. Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
7. Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.

Sharing best practice

To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:

1. Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
2. Promoting and representing NHYC at relevant forums, meetings and events.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
2. Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
3. Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
4. Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
2. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
3. Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.

Other

To contribute positively and constructively to the development of the team, the service and the centre. This will include:

1. Covering for other members of the team where necessary.
2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.
3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.

Application deadline

9am, Friday 4 October - or earlier if enough applications received

We are looking for an experienced project and people manager to oversee our exciting, community-embedded health and climate programme at Paddington Development Trust, a dynamic place-based charity that has been working with communities in North Westminster for over twenty years.

We are looking for someone with a passion for empowering individuals and communities around their health, wellbeing and climate action.

The successful candidate will also have a strategic outlook, excellent organisational skills and experience of managing multiple projects and people.

In line with our Investors in People Gold status, we are looking for someone who has the skills and understanding to empower and enable their staff to take ownership, innovate and feel fulfilled in their roles.

This is an excellent opportunity for a highly skilled project manager to apply their skills and experience to a senior role, including becoming part of PDT’s Senior Management Team.

PDT’s Health and Climate Programme consists of a staff team of 22 covering four Community and Maternity Champions projects in Queens Park, Harrow Road, Westbourne and Church Street, Westminster Maternity Champions, North Paddington Climate Champions and a team of Community Health and Wellbeing Workers in Church Street. The Head of Health and Climate will oversee the delivery of these projects through managing a high performing team of project managers and having oversight of budgeting, monitoring and strategic partnerships for all the projects.

Join our client and assist the Cases Unit in upholding high standards of administration and justice within a leading professional regulatory body! Provide senior administrative support, including document management, stakeholder coordination, and meeting organisation to ensure the smooth operation of casework.

Role: Senior Administrator

Organisation type: Regulatory Body

Salary/rate: £19 per hour

Working arrangements: Hybrid (1 day per week in office)

Location: London

Employment type: Temporary

Working hours: Full Time

CLOSING DATE: CVs reviewed on rolling basis

About the role:

In this role, you will provide essential administrative support to a specialised Cases Unit, playing a key part in its day-to-day functions. Your responsibilities will include managing and organising case documents, coordinating meetings, facilitating communication with legal teams, and assisting in casework activities. Your attention to detail and organisational skills will ensure the efficient operation of the unit, contributing to the overall success of its work.

Key Responsibilities:

• Maintain and improve the Unit's document management system to ensure efficient tracking, retrieval, and organisation of casework materials.
• Manage and update key logs, including Excel spreadsheets, to support ongoing Unit activities.
• Prepare and organise evidence bundles using the case management system, including redacting sensitive information for review by the Independent Decision-Making Body.
• Communicate with specific Inquiry staff and the Solicitor to the Inquiry on administrative and case-related matters as needed.
• Keep detailed records of all communications related to the Inquiry and ensure the Unit is regularly updated.
• Attend meetings with key stakeholders like the Legal Services Board and Solicitors Regulatory Authority, taking and distributing accurate notes.
• Coordinate with third parties, such as tribunals, witnesses, and legal representatives, to ensure the smooth progression of cases.
• Schedule and organise meetings for the Unit, including internal meetings and external sessions with stakeholders.
• Take and distribute minutes from meetings with legal advisors, barristers, and other external contacts.
• Provide general administrative support, including managing casework tasks, preparing hearing bundles, and liaising with counsel and witnesses, often under strict deadlines.
• Handle inquiries via the central mailbox, draft correspondence, and manage routine telephone inquiries.
• Process invoices and purchase orders and maintain financial records using the organisation's finance system.
• Collaborate closely with other administrative teams, particularly those supporting the Independent Decision-Making Body.
• Assist in managing incoming communications and provide general support for the Unit, ensuring smooth day-to-day operations.
• Provide administrative support to the Senior Case Officer, Case Officer, and Director as required.

To be considered for the role, you will have the following skills, knowledge, and experience:

• Proven administrative experience, including managing mail, handling correspondence, drafting letters, managing records, and responding to telephone inquiries.
• Strong skills in both electronic and physical file management.
• Experience in effective diary management.
• Experience working in a regulatory, public service, or comparable sector, ideally within a professional body related to the legal profession.
• Familiarity with the legal profession or legal training, particularly understanding regulatory frameworks and case management processes.
• Experience updating databases and preparing case bundles.
• Knowledge of financial processes, such as invoicing and reconciliation
• Strong customer service abilities.
• Proficiency in IT, particularly Microsoft Office (Word, Excel, Outlook).
• High level of accuracy and attention to detail.
• Ability to work independently and manage tasks without supervision.
• Resilience and ability to work effectively under pressure.
• Strong written and verbal communication skills.
• Proactive and self-motivated with the ability to take initiative.
• Excellent organisational skills, with the ability to prioritise tasks and manage conflicting demands.

The successful candidate will be organised, detail-oriented, adaptable, and comfortable working both independently and as part of a team. They will have strong administrative skills and the ability to manage workloads under pressure, ensuring that all tasks are completed efficiently and to a high standard.

How to Apply:

To apply for the Senior Administrator role, please reply and upload your CV quoting reference SOH81490 and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

Are you a customer-focused, driven and resilient Administrator? Are you ready to embark on a rewarding journey with a dynamic team? If so, join us to support in our Recruitment team to deliver a 5-star internal recruitment service.

Location:Based at Here East, London, E15 2GW at least of 2 days a week, with working from home and at site locations as required, flexibility to travel is a must.

Fixed term until 31 March 2025, full time 35 hours a week. 

The role

We're looking for an experienced administrator to join our People team.

You will provide administrative support to our Recruitment team and deliver great customer service.

We need someone who is flexible and happy to support the wider People team as required.

You will:

• Manage and respond to emails to the recruitment inbox.
• Sort and distribute the People Teams post at Here East.
• Support hiring managers, applicants, and candidates with recruitment processes.
• Support recruitment administration to the team and line managers, ensuring smooth communication.
• Manage the weekly recruitment panel process, maintain databases and provide regular reporting.
• Assist with DBS applications, Visa, and DBS renewals.
• Support monthly recruitment reporting and statistics.
• Schedule interviews and update roles in our system.
• Be a team player

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description. 

About you

Previous administrative experience is essential, but we're willing to train the right candidate.

You will have:

• Previous administrative work experience in a HR or recruitment team.
• Ability to provide excellent customer service.
• Strong written communication skills.
• Experience using Microsoft Office packages (outlook, excel, word).
• Good organisational and interpersonal skills.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for a Communications Coordinator.

Help us make more happen at one of the UK’s leading universities, UCL. We’re looking for someone to take our digital communications forward, grow our social media channels, and keep us at the cutting edge of content and trends. You’ll run the day-to-day operation of our primary digital channels, including social media, and support other teams across the charity to use their digital channels effectively, making sure our communication is consistent and high-quality.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Have you got experience of delivering communications campaigns to diverse audiences? Have you got good working knowledge of effective marketing and communications practices? If the answer is yes, then we want to hear from you. 

Our ideal candidate will plan, create and publish a regular schedule of high quality and engaging content across our digital communications channels, including through newsletters and social media, delivering a consistent brand experience, messaging and tone of voice for key audiences. The right candidate will work with creators to develop content that is relevant to our audience and supports our priorities. Where required, create original content to support specific projects and campaigns. The successful role holder will also be responsible for content on our websites and digital assets, ensuring content is high quality, accessible and reflects the organisation’s values.