Operation Manager Jobs in London

Hours: Part-time three days per week

Salary: £36,400 - £37,580 FTE (Pro Rata - 3 days per week)

Location: Hybrid - Whitechapel, London (1 day per week in office)

Closing Date: Monday 9AM on 30th of September 2024

The role

With the growth in demand from businesses to join the B Corp movement, we have created this role to assist the Finance team with a range of activities as we move to a new accounting system that meets the needs and demands of our growing organisation.  We outsource the day to day bookeeping work but the Sales Ledger invoicing will remain in house.

We are looking for a team member who has ideas and thoughts on how to improve the way we work and can input into the development of Finance Policy and Procedures.

Tasks and responsibilities will include: 

• Checking the finance email inbox and other forms of communication, dealing with queries, actioning and/or forwarding as appropriate and capturing all relevant information

• Working with Finance Officer and other team members to ensure completeness of member data such as invoicing address, contact details, pricing and credit terms in relevant databases (Salesforce and Xledger)

• Liaising with the outsourced service and internal staff members to ensure supplier queries are resolved and payments are made in a timely manner

• Working with the Head of Finance to prepare year end information for the external audit

• Working with the current Finance Officer to maintain a centralised record of all relevant communications.

• Assist Debit Card holders with administrative tasks linked to card usage

• Working with Finance staff to document and implement financial processes and procedures

• Assist with continuous improvement of systems, controls and working practices in finance and other areas of the organisation

 Skills and Experience

 Essential (used in short-listing)

• Previous experience in a Finance Officer or similar role

• Great attention to detail, with the ability to grasp information quickly

• Sales Ledger experience

• Wider bookkeeping, year end and external audit experience

• Good spreadsheet and systems skills

• Excellent organisational skills, proactive and use initiative to create improvements and find solutions

• Excellent customer service skills

• Comfortable working in a fast-paced and dynamic growing organisation

• Organised with the ability to plan work to meet deadline

Eligible to work in the UK (we will not be able to provide visa sponsorship)

Desirable

• Experience of Salesforce or other CRM
• Experience of Xero or Xledger accounting system 
• Purchase Ledger experience
• AAT qualification
• Credit Control experience

 What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working, we have a high trust environment and are advocates for right place working

• Hybrid working (min 1/2 days per week in office)

• Flexible working hours (based around core working hours)

• Opportunity to work 4 days a week 

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

SignHealth is partnering exclusively with Robertson Bell to recruit a Credit Controller on a permanent, full-time basis. SignHealth aims to improve healthcare and access to health services for deaf people. As well as campaigning, research and health promotion, we provide supported living schemes and outreach for deaf people with mental health problems. We provide a national Advocacy and Counselling service and support for deaf victims of domestic abuse.

This role will be responsible for the collection of service contract debtors, as well as care fees from self-funding and local government authority residents. The role will interact with a wide range of stakeholders and will deliver excellent customer service – working proactively to reduce any barriers to debt collection and to improving SignHealth’s debt collection processes at a time the organisation is forecast to grow rapidly and significantly.

The key responsibilities of this Credit Controller role include:

• Raise all sales invoices (recurring and ad hoc), for SignHealth in an accurate and timely manner.
• Work with the Accountant and Head of Finance to develop and maintain accurate invoicing schedules.
• Work with colleagues across SignHealth to ensure that accurate invoices are raised – e.g. to account for changes in service delivery
• Build and maintain strong relationships with customers and other stakeholders to ensure prompt payment and resolution of billing disputes
• Proactively chase outstanding debts through telephone calls, emails and letters
• Perform monthly sales ledger reconciliations and check for anomalies, work with other finance team members to reconcile statements to the accounts
• Provide regular debtor status reports to the Accountant and Head of Finance – contribute to the development of management information for ELT including the cash flow forecast and debtor aging – as well as drafting written commentary for the management accounts
• Maintain accurate contact and contract information for all customers
• Contribute to the development and implementation of process improvements and recommend internal process improvements
• Take an active role in aiding managers’ and team members’ understanding of their financial responsibilities

More about SignHealth:

Every hour of the day, someone from SignHealth is working to improve the health and wellbeing of Deaf people.

Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness.

We also deliver our own services to reach Deaf people in our shared language in their moment of need, through domestic abuse support, therapy, advocacy, and residential services.

The successful candidate will have:

• AAT qualification or qualified by experience
• Proven experience in credit control – ideally with NHS ICB/CCB and Local Authority experience
• Experience with finance systems such as QuickBooks etc
• A background working in the charity or social care sector ideally
• Effective team player able to work on your own initiative as well as part of a team
• Strong organisational and time management skills, including the ability to prioritise workload and work within strict deadlines

This opportunity will be based remotely and offers excellent benefits including 25 days annual leave (excluding bank holidays), two additional wellbeing days and a Defined Contribution Pension Scheme.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

Wandsworth Oasis seeks a suitably experienced senior leader to become their next CEO to lead the organisation in its next phase of development and the continued delivery of its mission to achieve positive impact for people living with HIV or AIDS.

About Wandsworth Oasis:

The roots of today's charity grew from one shop, on Battersea Park Road, opened in 1992. The shop's objective was to raise funds to support the Wandsworth Oasis AIDS Care Centre. As we grew, our trading charity was formally set up and from there other shops were opened. For over 20 years now, we have been supporting a number of London-based charities that align with our mission of supporting people living with HIV, raising awareness for prevention of HIV infection and challenging stigma.

About the role:

Salary: c£60,000 pa fte (c£48,000 pa actual salary)

Hours: 30 hours per week/0.8fte

Location: Tooting, London SW17. Hybrid working by agreement.

Benefits: 33 days annual (including 8 bank holidays) pro-rata; 6% employer pension contribution

Contract: Permanent (6 month probationary period)

We are happy to consider flexible working arrangements and job-share candidates

The CEO will be reporting to the Co-Chairs and directly line managing the Head of Income Generation and the Finance Manager. The post holder will have responsibility for the management and statutory compliance of the organisation which is a registered charity and company limited by guarantee. The CEO is responsible for the day-to-day operation of the organisation as delegated by the Board, including the management of people and resources and operation of the shops. The CEO fulfils a critical support role to the Board in relation to governance requirements and will be expected to facilitate the development of strategic plans, ensure the sustainable and strategic management of the organisation in collaboration with the Board and, when appropriate, obtain external professional advice.

Responsibilities will include:

Mission and Strategy:

• With the Board and staff, shape the organisation's strategic and operational plans and lead their successful implementation.
• Optimise income streams and reserves to guarantee the charity's sustainability and development.
• Manage Wandsworth Oasis's grants programme to organisations and individuals, from application stage through to reporting from grantee organisations to ensure they achieve measurable impact.

Leadership and Governance

• Promote and role-model a positive and professional and compassionate workplace culture
• Work with the Co-Chairs to develop the Board and good governance practice and upholding regulatory requirements.
• Oversight of volunteer strategy and ongoing management of volunteers

Influencing and External relations

• Champion prevention of HIV, removal of stigma associated with HIV and the need for high quality support for people living with HIV.
• Maintain Wandsworth Oasis's external profile and influence with grantee organisations and applicants, other organisations in the HIV space, local stakeholders and networks where the charity operates.

How to Apply:

Charity People Ltd is acting as a recruitment agency advisor to Wandsworth Oasis on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack from Senior Appointments at Charity People.

Closing Date:

Applications must be submitted by Monday 7th October

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

Come and work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building, with big gardens and space for our residents to engage in music, art and even pottery workshops, the Royal Hospital for Neuro-disability is more than a hospital. The RHN is a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.

Reporting to HR Business Partner – HR Operations

Department: Workforce (HR Operations)

Line management of : HR Assistant

Salary range: £37,000 - £40,000 per annum

Hours of work: Full time 36 hours per week (hybrid working, 3 days on site)

Location: Putney, South West London

Closing date: 03/10/2024

Interview date(s): TBC

What we can offer you:

• 27 days annual leave (excluding bank holidays)
• Free on-site parking
• Continuous Professional Development
• Pension scheme
• Blue Light Card and Discounts
• Employee Assistance Programme (EAP)
• Flexible working
• Hybrid working (3 days per week on-site)
• Yoga, Zumba running club and other Wellbeing Programmes

Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.  

We are proud of our accreditation as ‘Leaders in Safeguarding’ and of recently becoming the first independent hospital  to achieve the nursing accreditation ‘Pathway to Excellence’.

We pride ourselves on embedding our values throughout our organisational practices and celebrating our diverse culture with inclusive and sociable events such as London Pride and dedicated staff forums.

We have a passion for learning and development and supporting our staff through their career journey within the RHN.

About you

A fantastic opportunity has arisen for a proactive and experienced Senior HR Advisor to join our HR team.  You will be responsible for providing specialist advice on the full spectrum of Employee Relations cases including absence, disciplinary investigations, grievance, performance management and organisational change, ensuring the delivery  of an exceptional and timely service to stakeholders.

The post-holder will be proactive in taking the initiative to identify and deliver solutions for improvements to service delivery and will engage and upskill stakeholders to improve management competences  to avoid litigation.

You will have direct line management responsibility for a HR Assistant and will support the HR Business Partner in identifying and delivering HR projects that add value to HR Operations processes and RHN stakeholders, improve the overall efficiency and effectiveness of our HR service, and help achieve the aims of our People Strategy.

We are looking for an experienced HR professional with a robust background in employee relations and a strong understanding of HR compliance and employment legislation.

To Apply

Please note  we advise you to submit your application as soon as possible as we reserve the right to close this post at any time and will be reviewing applications as they are submitted.

Candidates applying for a role at the Royal Hospital for Neuro Disability are strongly encouraged to be vaccinated against Covid-19 and Influenza.

RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team.

Location: Home working with travel to attend meetings in London, York and Manchester and visit Communities run by the Trust in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.

Salary: c.£80,000 per annum

Contract: Permanent, full-time hours

Camphill Village Trust, the charity that supports adults with learning disabilities, autism and mental ill health support, is seeking a Director of Fundraising to drive significant income generation through a sustainable funding model to enable the Trust to deliver its long-term objectives.

Established in 1954, Camphill Village Trust’s vision is to be a national leader in Social and Green Care Integration, enabling more adults with learning disabilities, autism and mental health challenges to live healthy, active and independent lives. Their historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues today - valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons and respecting the rhythm of natural life.

The Fundraising Director will work to the Chief Executive and in collaboration with the Executive Management Team, Senior Leadership Teams and wider Board and stakeholder groups. The role will be responsible for developing and leading the Trust’s Fundraising and Communication Strategies to enable and deliver significant growth in the Supporter base, Income Generation and Brand positioning of a national charity providing Learning Disability and Mental Health Services in a Green Care Context.
The successful candidate will be joining a charity with a strong history and reputation for donor-centric (friends) fundraising, currently raising over £5m per year and a huge potential to unlock stewardship, potential and growth.

The Trust is seeking an inspiring and ambitious professional with a proven track record in senior-level fundraising and the skills, passion and experience to lead the Trust into a position which results in voluntary income moving from £5M to £10M through delivery of step change strategies for Voluntary Income Generation and Communication. Candidates must be collaborative leaders with proven experience of leading and managing multi-disciplinary fundraising teams and in transformation and change. They will also have experience in influencing policy and decision making (governance) at a range of levels, as will be a strong networker and public speaker used to driving networking opportunities that evidence outcomes and impact.

This is an exciting time to be joining the charity in its 70th anniversary year as they embark on a bold plan to shape a new long-term future for adult social care within vibrant and thriving community settings.

CLOSING DATE: Monday 30th September, 9am.

Kings College London are partnering exclusively with Robertson Bell to recruit to an Associate Finance Business Partner position on a permanent basis. King’s College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.

Are you ready to help make a significant impact in financial decision-making? As Associate Finance Business Partner, you'll be at the heart of supporting our key stakeholders with in-depth reporting; financial analysis and insights. In your role you’ll assist the Finance Business Partner in crafting strategic recommendations on pivotal financial decisions and offering advice that puts finance at the heart of decision making here at King’s.

Key Responsibilities Include:

• Demonstrating a business partnering approach by facilitating good financial decision making in your areas through provision of tailored support, reports and analysis.
• Acting as the first point of contact for financial matters, dealing with a range of queries from Operational Directorates by signposting them as necessary.
• Supporting the identification of financial risks and opportunities within your areas of support.
• Assisting your Finance Business Partner and other key Stakeholders in the preparation of business cases and financial plans or models for new initiatives.
• Supporting multi-year budgeting activities through our annual integrated planning process, running over a rolling three-year time period.
• Coordinating the regular forecasting and management reporting cycle for your areas of support.
• Monitoring and reporting on budget variances and providing analysis on the causes and implications.
• Developing and maintaining tools including related reconciliations and forecasts, to ensure effective control and monitoring.
• Holding regular reviews of performance against budget and likely outturns, helping stakeholders to engage with financial reports, providing information and guidance to assist in facilitating high-quality forecasts.
• Supporting the implementation of cost control measures and track their effectiveness.

The Organisation:

Through our commitment to exceptional education, impactful research and genuine service to society, we are creating positive change in our communities, both in London and on the world stage. Our Vision 2029 looks forward to our 200th anniversary in 2029 and sets out our ambitious plans in five key areas:

• Educating the next generation of change-makers;
• Challenging ideas and driving change through research;
• Giving back to society through meaningful service;
• Working with our local communities in London;
• Fostering global citizens with an international perspective.

The successful candidate will:

• Be a part- or newly qualified Accountant with experience in management accounting.
• Have good experience in budget building and profiling in monthly reporting and forecasting.
• Be competent in delivering reports and commentary to senior stakeholders, aiding in their decision making.
• Have effective communication skills and be a proactive individual with a drive for self-development.
• Be an advanced user of Excel, with the ability to perform pivot tables, VLOOKUP’s and basic data modelling.
• Self-motivated to add value and streamline processes or other business improvements.

The successful candidate will be based in their central London office and benefit from a hybrid working pattern.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

This is a new and exciting role in Refuge, and the post holder will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. The post holder will be based within housing teams for three days a week, to help facilitate.

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager

This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

The housing IGVA will carry a caseload of survivors and their children that require additional support. They will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

They will empower survivors by providing them with emotional, practical and personal welfare support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for a Communications Coordinator.

Help us make more happen at one of the UK’s leading universities, UCL. We’re looking for someone to take our digital communications forward, grow our social media channels, and keep us at the cutting edge of content and trends. You’ll run the day-to-day operation of our primary digital channels, including social media, and support other teams across the charity to use their digital channels effectively, making sure our communication is consistent and high-quality.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Have you got experience of delivering communications campaigns to diverse audiences? Have you got good working knowledge of effective marketing and communications practices? If the answer is yes, then we want to hear from you. 

Our ideal candidate will plan, create and publish a regular schedule of high quality and engaging content across our digital communications channels, including through newsletters and social media, delivering a consistent brand experience, messaging and tone of voice for key audiences. The right candidate will work with creators to develop content that is relevant to our audience and supports our priorities. Where required, create original content to support specific projects and campaigns. The successful role holder will also be responsible for content on our websites and digital assets, ensuring content is high quality, accessible and reflects the organisation’s values.

Job title: Communications and Engagement Officer

Location: Birmingham, London or Greater Manchester

Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)

Hours: 37.5 hours per week

Contract: Permanent

Overall purpose

This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.

You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns. 

There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.

You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)

A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:

• increases our visibility and influence
• showcases our impact
• inspires members of the public to help refugees build new lives in the UK
• engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.

You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.

With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

Action Against Hunger UK invested in an accelerated the roll-out of the best approaches to prevent and treat severe acute malnutrition. This includes ensuring that operational research is supported by robust costing and cost-effectiveness analysis. The Research Adviser will work within theNutrition Unit of the Operations Department at Action Against Hunger UK.

As Research Advisor you will: 

1. Support or lead the implementation of a wide range of research projects (including evidence synthesis, economic evaluation, programme evaluations, clinical trials, coverage surveys, Link NCAs and community studies)
2. Support the development of new research projects which includes building research partnerships 
3. Support evidence dissemination, knowledge management, research uptake activities as well as the development of training materials. 

You will be involved in internal projects and external consultancy projects. In addition to members of the Nutrition team, you will work with external partners which might include other NGOs, academic partners, UN agencies and independent consultants. You will apply analytical skills, strong technical experience and enjoy a flexible and adaptive working environment, while supporting the positioning of Action Against Hunger as a key reference on nutrition assessments and research. Most importantly, you will work with a very caring team which holds kindness and professionalism at its core.For more detailed information on the roles, please download the attached pdf Job descriptions.

Closing date: 30 September 2024 at 23:30    Interview Date: Between 07/10/2024 and 11/10/2024.

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Associate Director Commercial

Salary: £70 - £80k

Role Type: Fixed term contract 12 months minimum (part or full-time, flexible working)

Location: London/Hybrid (attending monthly sessions in London, client meetings nationwide)

Role purpose

We are looking for a Commercial Senior Manager / Associate Director to drive the next phase of the No Interest Loan Scheme (NILS). The NILS pilot has already lent over £10 million to more than 13,000 financially vulnerable people, demonstrating the positive impact of affordable credit. This is a unique opportunity to lead a multi-million-pound programme through its final stages and oversee its strategic scaling for long-term sustainability.

The scheme is currently funded by HM Treasury, JP Morgan, and Fair4All Finance. We are looking for an experienced senior lead with a background in both commercial delivery and business case development, fluent in working with the public sector, mainstream finance, and civil society to oversee the final stages of the pilot delivery and to take charge of scaling up NILS.

Key Responsibilities

· Lead the No Interest Loan Scheme (NILS) Programme: Oversee the final delivery phase of the NILS pilot, with the Programme Delivery Manager

· Develop the Business Case: Build the long-term commercial model and business case for NILS, identifying sustainable funding solutions and influencing senior stakeholders

· Stakeholder Engagement: Manage relationships with key partners

· Scaling and Expansion: Work with financial services providers to expand NILS beyond the pilot

· Product Innovation: Collaborate with internal teams and external stakeholders to adapt and improve the NILS product

· Dissemination and Reporting: Share lessons learned from the pilot

· People Management: Lead the Programme Delivery Manager, providing strategic oversight

Beyond NILS

You will also work across other propositions to improve financial resilience for over 20 million people in the UK. This will include testing new products and services designed to meet the needs of financially vulnerable individuals.

About you

You will have a strong background in financial services, commercial delivery, and business case development, with proven experience leading large, multi-stakeholder programmes.

Essential Experience and Skills

· Extensive experience in stakeholder management

· Strong background in financial services, particularly consumer-facing products and their commercial delivery

· Expertise in business case development and commercial modelling for social impact initiatives

· Fluency in contractual management and supplier management

· Experience collaborating with investment professionals and structuring financial services that require lending capital

· People management experience

Desirable Experience

· Experience working with the public sector or civil service and an understanding of state aid / subsidy and procurement considerations

· Familiarity with economic and social impact cases for public interventions

Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.

Benefits include:

· Pension, life assurance, critical illness, income protection, family leave

· 27 days holidays plus bank holidays, agile working, health cash plan, wellbeing hub

We are committed to being a diverse organisation that is truly representative of the people and communities we serve. Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Applications

· Please apply ASAP.

· Interviews: September and October 2024

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Remote - Multiple locations

West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.

There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.

 About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.   As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment. 

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

Are you a customer-focused, driven and resilient Administrator? Are you ready to embark on a rewarding journey with a dynamic team? If so, join us to support in our Recruitment team to deliver a 5-star internal recruitment service.

Location:Based at Here East, London, E15 2GW at least of 2 days a week, with working from home and at site locations as required, flexibility to travel is a must.

Fixed term until 31 March 2025, full time 35 hours a week. 

The role

We're looking for an experienced administrator to join our People team.

You will provide administrative support to our Recruitment team and deliver great customer service.

We need someone who is flexible and happy to support the wider People team as required.

You will:

• Manage and respond to emails to the recruitment inbox.
• Sort and distribute the People Teams post at Here East.
• Support hiring managers, applicants, and candidates with recruitment processes.
• Support recruitment administration to the team and line managers, ensuring smooth communication.
• Manage the weekly recruitment panel process, maintain databases and provide regular reporting.
• Assist with DBS applications, Visa, and DBS renewals.
• Support monthly recruitment reporting and statistics.
• Schedule interviews and update roles in our system.
• Be a team player

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description. 

About you

Previous administrative experience is essential, but we're willing to train the right candidate.

You will have:

• Previous administrative work experience in a HR or recruitment team.
• Ability to provide excellent customer service.
• Strong written communication skills.
• Experience using Microsoft Office packages (outlook, excel, word).
• Good organisational and interpersonal skills.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

We are seeking an Interim Financial Controller to join a leading arts organisation for a 6 month contract. Reporting to the Head of Finance, this newly created role will manage day-to-day finance operations and ensure timely and accurate financial reporting. As the Financial Controller, you will lead on the preparation of statutory accounts for the charity and trading subsidiary, while also shaping processes and improving financial systems.

Key responsibilities include overseeing financial control processes, managing audits, preparing VAT and regulatory returns, and leading compliance efforts. You will also provide support to finance officers and deputise for the Head of Finance when needed.

Essential Criteria:

• Professional accountancy qualification (CIMA, ACA, ACCA) with significant experience in financial control, ideally in a UK charity.
• Experience in managing year-end audits and producing statutory accounts.
• Strong proficiency with financial systems and reporting tools.

What’s in it for you:

• Day rate: £350pd - £450pd (depending on experience)
• Hybrid working: 2 days required in Central London office
• Candidates looking for a reduced hours, with a minimum of 4 days per week will be considered