Operation Executive Jobs in Home Based

CIEH is seeking to encourage a culture of governance that promotes openness, transparency, integrity, values diversity, is compliant, accountable and responsive.

The Governance Advisor will:

• Advise CIEH's Board and Committees in line with the governance framework and statutory and regulatory requirements.
• Provide high quality, professional governance services as well as support successful AGMs and elections.
• Work across a full range of governance activities, leading on identifying and delivering opportunities to improve the effectiveness and efficiency of our governance.
• Provide support for fitness to practice cases and act as hearing co-ordinator to fitness to practice panels.

The contract will be for a period of 3 years, commencing January 2025. As such, the salary noted above does not apply, fees will be agreed as part of the Invitation To Tender (ITT) process. Further details of the ITT Governance Advisor role, including how to apply, can be found in Application resources section below.

ABOUT GLAN

The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.

Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.

More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law. 

ABOUT THE ROLE

As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.

You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.

A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.

By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies. 

Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.

This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.

KEY RESPONSIBITIES

Communications Strategy

• Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
• Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
• Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
• Create and manage the departmental budget in alignment with the overall communications strategy.
• Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
• Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.

GLAN brand

• Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
• Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
• Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications. 

Senior Leadership Team (SLT)

• Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
• Represent the organisation externally at events, conferences, and meetings.
• Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
• External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
• Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.

GENERAL RESPONSBILITIES

• Undergo ongoing training to stay updated with changes and new developments in the legal field.
• Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
• Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.

POSITIVE ACTION STATEMENT

We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.

BENEFITS

You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:

• Salary £50,000 - £55,000
• Home working
• We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
• We have access to an Employee Assistance Programme.
• 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
• Enhanced maternity, paternity & adoption pay
• Enhanced compassionate & bereavement leave
• Paid wellbeing leave
• Access to co-working spaces
• Homeworking allowance (as per HMRC guidelines)
• Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes 

QUALIFICATIONS

A degree or equivalent professional experience in a relevant discipline.

EXPERIENCE

Essential

• At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
• Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
• Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
• Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
• Experience working with external agencies

Desirable

• A progressive communications style empowering the communities we support.

SKILLS & KNOWLEDGE

Essential

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
• Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
• Excellent interpersonal skills
• Ability to spark collaboration with external and internal stakeholders
• Works well to deadlines

Desirable

• Experience of developing communications strategies for small NGOs
• Experience of, and interest in human rights and environmental issues

SPECIAL REQUIREMENTS

GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.

GLAN VALUES

GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:

Community Centred

• Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.

Partnership Focused

• Building and maintaining key relationships internally and with press, partners, networks and communities.
• Experienced in coordinating communication campaigns with external networks.

Radical

• Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
• We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.

Creative

• Bold, innovative, and creative in the identification, development and communication of our work.

Tenacious

• Build long term case strategies to persist in awareness raising and maximising support for our cases.

Associate Director Commercial

Salary: £70 - £80k

Role Type: Fixed term contract 12 months minimum (part or full-time, flexible working)

Location: London/Hybrid (attending monthly sessions in London, client meetings nationwide)

Role purpose

We are looking for a Commercial Senior Manager / Associate Director to drive the next phase of the No Interest Loan Scheme (NILS). The NILS pilot has already lent over £10 million to more than 13,000 financially vulnerable people, demonstrating the positive impact of affordable credit. This is a unique opportunity to lead a multi-million-pound programme through its final stages and oversee its strategic scaling for long-term sustainability.

The scheme is currently funded by HM Treasury, JP Morgan, and Fair4All Finance. We are looking for an experienced senior lead with a background in both commercial delivery and business case development, fluent in working with the public sector, mainstream finance, and civil society to oversee the final stages of the pilot delivery and to take charge of scaling up NILS.

Key Responsibilities

· Lead the No Interest Loan Scheme (NILS) Programme: Oversee the final delivery phase of the NILS pilot, with the Programme Delivery Manager

· Develop the Business Case: Build the long-term commercial model and business case for NILS, identifying sustainable funding solutions and influencing senior stakeholders

· Stakeholder Engagement: Manage relationships with key partners

· Scaling and Expansion: Work with financial services providers to expand NILS beyond the pilot

· Product Innovation: Collaborate with internal teams and external stakeholders to adapt and improve the NILS product

· Dissemination and Reporting: Share lessons learned from the pilot

· People Management: Lead the Programme Delivery Manager, providing strategic oversight

 

Beyond NILS

You will also work across other propositions to improve financial resilience for over 20 million people in the UK. This will include testing new products and services designed to meet the needs of financially vulnerable individuals.

About you

You will have a strong background in financial services, commercial delivery, and business case development, with proven experience leading large, multi-stakeholder programmes.

Essential Experience and Skills

· Extensive experience in stakeholder management

· Strong background in financial services, particularly consumer-facing products and their commercial delivery

· Expertise in business case development and commercial modelling for social impact initiatives

· Fluency in contractual management and supplier management

· Experience collaborating with investment professionals and structuring financial services that require lending capital

· People management experience

Desirable Experience

· Experience working with the public sector or civil service and an understanding of state aid / subsidy and procurement considerations

· Familiarity with economic and social impact cases for public interventions

Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.

Benefits include:

· Pension, life assurance, critical illness, income protection, family leave

· 27 days holidays plus bank holidays, agile working, health cash plan, wellbeing hub

We are committed to being a diverse organisation that is truly representative of the people and communities we serve. Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Applications

· Please apply ASAP.

· Interviews: September and October 2024

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking an experienced and motivated Business Services Manager to join our team. The role is responsible for overseeing the charity’s business service functions, including Human Resources, senior administration, ensuring and overseeing GDPR compliance within the charity, IT coordination and Safeguarding. The successful candidate will also be responsible for developing, reviewing and updating the organisation’s policies and procedures.

Key Tasks and Responsibilities

HR

• Oversee all HR functions, including recruitment, onboarding, performance management, employee relations, and staff development.
• Ensure compliance with employment laws and regulations and maintain up to date HR records.
• Provide guidance and support to managers and staff on HR-related matters.
• Maintain accurate records of each employee and ensure proper allocation of benefits due.
• Oversee all training requirements for the charity.

​Administration

• Manage the day-to-day operations of the business services team, ensuring efficient administrative support to the organisation.
• Coordinate and manage office facilities, supplies and equipment.
• Support the executive team with scheduling, correspondence, and other administrative tasks.
• Ensure all insurance required by the charity is in place and regularly oversee any changes.
• Oversee the Donor Care team to ensure processes and protocols are in place to ensure a high quality donor care experience.
• Keep up to date with legislative and regulatory requirements and good practise across Business Services.

​GDPR & IT Coordination

• Act as the DPO for the organisation, ensuring compliance with GDPR and other relevant data protection regulations.
• Develop and maintain data protection policies and procedures, and oversee staff training on data privacy.
• Conduct regular audits to ensure data protection compliance across the organisation.
• Liaise with external IT provider to ensure the organisations IT infrastructure is secure, up to date and aligned with operational needs.
• Manage IT assets, software licenses, and support the implementation of new technologies.
• Provide IT support and training to staff as needed.

​Safeguarding Lead

• Act as the designated Safeguarding Lead for the organisation, ensuring the safety and wellbeing of all beneficiaries we work with.
• Develop, review and update safeguarding policies and procedures ensuring they are in line with best practise and legal requirements.
• Deliver safeguarding training to staff, and all associated personnel, and manage safeguarding concerns and incidents.

Policy Development and Compliance:

• Lead the development, review and updating of organisational policies and procedures, ensuring they reflect current laws, regulations and best practises.
• Ensure policies and procedures are effectively communicated and implemented across the organisation

Person Specification

Key Requirements 

• Proven experience in a similar role
• Strong knowledge of HR practices, employment law and GDPR regulations.
• Experience in Safeguarding and developing organisational policies and procedures.
• Excellent organisational, communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Strong IT skills and knowledge in Microsoft Sharepoint.

​Desirable Qualifications

• CIPD qualification or equivalent in HR management.
• Experience in a safeguarding role.

​ 

Do you want to create a better world for animals? At the RSPCA, we believe all animals deserve kindness and respect. We work for the benefit of every animal – as well as pets, that includes farmed animals, wildlife, and animals used in science. Choose a career with us and make a difference for every kind.

We have an exciting opportunity to join the Wildlife team, within the Policy, Prevention and Campaigns Division, as a Senior Scientific and Policy Officer - Wildlife Rescue & Rehabilitation.

This role is essential for the RSPCA to further safeguard sick, injured, and orphaned wildlife and achieve the RSPCA's objective of securing better legal protection for wildlife in animal welfare establishments (wildlife rescue and rehabilitation centres). 

Currently, anyone can set up a rescue/rehabilitation centre or sanctuary with no oversight. This can lead to these establishments becoming overwhelmed despite good intentions. 

This role will develop and implement an advocacy strategy to achieve statutory regulation of these facilities, to protect the welfare of wild animals. 

The post-holder will work closely with the Veterinary and Operations teams to ensure the RSPCA's rescue and rehabilitation standards are based on the latest scientific evidence.

This role will achieve measurable improvements in welfare standards and legal protections, reinforce the RSPCA's commitment to leading positive change and strengthen the Society's position as an influential leader in this field.

This role is being offered as a 24 month fixed term contract. We are open to flexible working options, such as part time hours and the role will be offered on a hybrid working basis; working from home and from our London and or Horsham office. 

Are you ready to join our movement?

What a day might look like for you

You can find a full description of what the role entails on the attached role profile but in a nutshell, we will look to you to:

• Generate and maintain RSPCA policies, strategic aims, goals and objectives relating to sick, injured, and orphaned wildlife.
• Generate and manage the implementation of an impactful influencing strategy to secure improved legal protection of casualty wildlife in animal welfare establishments.
• Prepare and deliver evidence-based briefing papers, policy reports, position statements, articles, and press releases. 
• Work with RSPCA colleagues to  ensure RSPCA's wildlife rehabilitation standards are based on the latest scientific evidence and best-practice, and address key research gaps.
• Stay up-to-date on animal welfare science, legislation, ethics, and developments in the field.
• Network within the wildlife rehabilitation sector and represent the RSPCA in advocacy coalitions.

What makes a great Senior Scientific Officer- Wildlife Rescue and Rehabilitation?

To succeed within this role, it is essential that you have proven experience of liaising with civil servants, MPs and other members of the government. 

You must have strong communication skills and the ability to juggle conflicting priorities, along with a strong background of working within policy. 

Along with this experience, we are keen to receive applications from those with:

• A degree level qualification in a relevant biological discipline.
• Broad knowledge of wild animal welfare issues and specific knowledge and experience relating to wild animals specific to the post. 
• Strong relationship building, negotiation and influencing skills.
• Proven experience of high level influencing and setting the strategic direction for advocacy on animal welfare issues.
• The ability to build and utilise networks of contacts effectively and to work in coalition with others.
• Expertise in developing compelling policies, shaping agendas and working in coalition to achieve change.
• Experience of project coordination and organisation.
• Experience of translating policy and research into change through advocacy, and a strong track record of driving policy change with national and local governments.
• Excellent research and writing skills with the ability to effectively condense, summarise and make sense of large amounts of information quickly, pulling out salient points and spotting potential weaknesses or problems. 
• You must also be aligned to our vision and values.

This role is both rewarding and challenging and it is a very exciting time to join the RSPCA during our 200th year, so if you have the skill set we are looking for, please apply! We encourage people from all sections of our community to apply for jobs with us.

Final note from us & good luck with your application!

Interviews will take place on the 15th and 16th October.

We are really lucky that some of our roles attract a high level of interest and for this reason we review applications as they are received, unfortunately on some occasions this means roles may close earlier than advertised; so early submissions are highly recommended.We are unable to accept applications past the close date.

Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Head of Finance. We’re looking for a commercially minded and relational leader capable of developing the finance team and bringing strategic financial leadership to the organisation at every level.

To join our dynamic staff team, we are looking for an individual with clear systematic thinking and ability to embed system changes in an increasingly complex organisation. You’ll enjoy working in a growth context and come with an entrepreneurial, problem-solving mindset and the high expectations that inspire excellence in all those around you. As a key member of the Wider Leadership Team, you will play a central role in developing the financial leadership and culture throughout our organisation with outstanding judgement and integrity. If this sounds like you and you share our passion to see UK churches transforming the lives of struggling children, then we would love to hear from you.

TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

At Social Finance, we work to improve the lives of people and communities in the UK and across the world.  Our mission is to take innovation to scale – shifting the way whole systems work to achieve lasting and widespread change.  We are all united in our passion for making the world a fairer place.

Since we started in 2007, Social Finance has helped to pioneer programmes that improve outcomes in complex and enduring issues in society. Our innovations, including the social impact bond model, have mobilised more than £500 million globally. We have sister organisations in the US, Israel, the Netherlands and India and a network of partners across the world.

We are recruiting a new Chief Financial Officer to join our leadership team, working closely with our Board and leadership team colleagues to provide ongoing advice and insights on the financial health and sustainability of the organisation, ensuring that we are best placed as an ambitious non-profit enterprise to take advantage of new opportunities that become available to us in the future.  Overseeing a small team, you will drive continuous improvement of our finance function, as well as work across the organisation to build even greater financial awareness and accountability as we continue to grow.  As CFO, you will also contribute to the wider business strategy, as well as having oversight of our risk management, IT and Information Governance functions.

To be successful in this role, you will be a chartered accountant with excellent strategic finance skills gained at a leadership level, including substantial prior experience in P&L management, financial modelling and project accounting in a fast-paced environment.  You will also bring strong controls and governance experience, with an understanding of what good looks like in finance.  With exceptional relationship building skills, you will be a trusted advisor to staff at all levels and confident in presenting to influential internal and external stakeholders.  While we welcome candidates from all backgrounds, we are particularly interested in those who bring blended sector experience across commercial and social enterprise or charity settings.  Experience of working in a project-based or consulting environment is also beneficial, especially with organisations that work closely with the public sector.

We are passionate about building a diverse, inclusive team and we particularly welcome candidates from diverse backgrounds who are committed to putting equity, diversity and inclusion at the heart of our ways of working internally and externally. We value inclusive, inspiring leaders who bring high degrees of diplomacy, empathy and compassion to their work, with an appreciation of how to empower others.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.  If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.

Background to the role

AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.

We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:

- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.

- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.

- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge

- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.

- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.

- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.

This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.

We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.

Job description

Job Purpose

The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:

· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.

· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.

· Lead a programme of structural and cultural change in the Hospital and Home service:

- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.

- Introduce processes and embed good practice in case recording, reporting and data collection.

- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.

- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.

· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.

· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.

· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey. 

As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:

· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.

· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment

· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach

Summary of Duties - Key Accountabilities & Deliverables

Coordination and Management of service

· Line manage service coordinators, and oversee the good management of all service staff.

· Ensure the service is delivered in line with contractual requirements

· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible

· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service

· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services

· Complete and maintain relevant risk assessments.

· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).

· Support team members to supervise volunteers effectively

· Support implementation of any organisation-wide operational changes

· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services

Quality and Insight

· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities

· Produce quarterly insight to the Board of Trustees at committee level.

· Monitor compliance in record keeping around key areas

· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

 General

· Lead the development and delivery of current and future commissioned health services in AUKEL.

· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people

· Work with local partners to share best practice and develop opportunities to work together

· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.

· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.

· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team

Leadership and management

· Engage, motivate and inspire the team

· Evaluate and manage overall team and individual performance and wellbeing

· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful

· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies

· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL

· Take a person-centred approach to line management responsibilities

· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

· Perform other duties in connection with the general work of AUKEL when required

· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS

· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding

· Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Essential Desirable

Experience

Essential

· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector

· Of strategic service leadership and development

· Of leading change

· Of working with data to monitor outputs, outcomes and reach.

· Of carrying out programme evaluation and report writing.

· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.

Desirable

· Of working in hospital settings

· Of engaging strategically with the local health and care system

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers. 

· Of the current health and care landscape

Desirable

· Expertise in the needs of older people.

· Clinical knowledge

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).

· Commitment to learning and development and reflective practise. 

· Resilience 

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

· Flexibility in working hours to meet organisational needs. 

Employment Details

 Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.

Salary 

Between £41,200 and £46,350 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

 Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced  DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

 Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

 How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: Monday the 07th of October at 9am

1st stage interviews: Thursday the 10th (online)

Final interviews: Week commencing 14th of October 2024 (in person)

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots. 

You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.

Key details

• Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
• Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
• Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
• Application deadline: 9am, Friday 4 October 2024
  
   

  Key objectives:

• To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
• Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
• To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.

• Reporting to: Service Manager and Head of Services (Housing)

  Main tasks and responsibilities

  Young people's services

  Delivering a resettlement service to young people with multiple needs. This will include:

• Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
• Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
• Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
• Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
• Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
• Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
• Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
• Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
  
  Sharing best practice

• To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:

• Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
• Promoting and representing NHYC at relevant forums, meetings and events.

• Information management

  To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

• Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
• Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
• Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
• Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.

• Reviewing personal and professional development needs

  To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

• Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
• Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
• Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
  
  Other

• To contribute positively and constructively to the development of the team, the service and the centre. This will include:

• Covering for other members of the team where necessary.
• Following NHYC’s policies, procedures and performance expectations in all functions of the post.
• Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.

Application deadline

9am, Friday 4 October

Prospectus is excited to be working with a leading adult social care charity in their search for a Head of Finance, who will lead the Finance Team, providing strategic financial leadership and management to ensure financial health and long-term sustainability.

This is a full time, permanent role offered on a remote basis with occasional travel to the London office.

Reporting directly to the Director Finance and Corporate Resources, the Head of Finance will provide strategic leadership to the Finance Team, overseeing all aspects of the organisations day-to-day financial operations, including all income, expenditure, and balance sheet accounts, ensuring compliance. Furthermore, you will act as a Finance Business Partner, leading and directing meetings with budget holders monthly, to review, monitor and manage the organisations financial position and performance, providing strategic financial insights and advice, reporting on budget variances to the senior leadership team.

To be successful, you will have excellent financial management and analytical skills, with the ability to interpret and explain complex financial information, the ability to work collaboratively with a diverse range of stakeholders and excellent communication and interpersonal skills, including the ability to explain financial processes to non-financial staff.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them. 

In this role, you will manage Media Defence’s capacity building work to develop or strengthen local legal capacity to defend, promote and strengthen freedom of expression.

This is a great opportunity to work with Teams across the organisation and with our partners abroad.

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Administrative Coordinator

Location: Abuja, Nigeria or Accra, Ghana

Contract: Two-year fixed term contract

Salary: Local Terms and Conditions apply

About the role

The Reaching the Last Mile Africa (RLM) programme is a significant, intricate initiative spanning multiple countries and years, dedicated to eradicating onchocerciasis and lymphatic filariasis (OV and LF).

The primary objective of this position is to ensure the smooth and efficient operation of the RLM programme. This will be achieved by coordinating administrative and support systems, procedures, and sub-teams essential for the programme’s management.

Principle Accountabilities

• Ensure professional support for all external NTD meetings with donors and international partners, including logistics, room bookings, agendas, slides, recording, virtual participation, and minute documentation and distribution.
• Coordinate support for regular internal RLM meetings, such as bi-weekly calls, by managing invites, agendas, and minutes.
• Assist with large-scale events organised by RLM, including drafting and sending invites, liaising with the event organisation team, and supporting agenda and materials development.
• Assemble information for presentations, communications, and reports, and manage internal document storage systems (Microsoft SharePoint and Teams).
• Support the RLM team, NTDs Directorate, and Institutional Funding Team in compiling key donor milestone reports and other programme outputs, coordinating reviews, presentation, and distribution.
• Provide administrative and coordination support to the RLM Systems Strengthening Committee, including liaising with members, scheduling meetings, preparing slides, taking minutes, and ensuring follow-up on action points.
• Provide travel support to the Executive Director, Deputy Director and SPO where requested.  Accurately handle all travel arrangements, including hotel reservation, flight reservations and ticket purchases, visas and other immigration requirements

The principal accountabilities are not an exhaustive list of tasks. The need for flexibility is required and the postholder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed. Please see the Job Description for full details.

About you

The Administrative Coordinator is a highly organised and detail-oriented professional with a strong background in administrative support and coordination. This individual excels in managing multiple tasks simultaneously, ensuring efficient meeting logistics, and supporting large-scale events. Proficiency in using Microsoft SharePoint and Teams for document management is essential, along with excellent communication skills to liaise effectively with various stakeholders. The Coordinator is adept at compiling reports, managing consultancy agreements, and providing comprehensive travel support.

Jobholder Requirements

Essential:

• Relevant qualification in Administration, Management, or a related field, or equivalent professional experience.
• Significant experience in an administrative role within a reputable INGO or similar organisation.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Highly organised, proactive, and capable of managing multiple tasks in a fast-paced environment. 

Desirable:

• Strong time management skills and the ability to prioritise effectively.
• Excellent attention to detail and the ability to express information clearly and concisely.
• Tenacity to persevere with objectives until they are accomplished.
• Strong team working skills and the ability to collaborate effectively with various stakeholders
• Proficiency in speaking French is desirable.

Closing date: 30 September 2024

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW is recruiting for the position of ‘Director of People & Culture' to join its dynamic People and Culture Division based in its offices in Birmingham, UK. The organisation is operating to hybrid working model.

The purpose of the role is to:

•Deliver a focused HR service to provide strategic direction and leadership to support the organisation-wide HR planning and implementation of policies and procedures to ensure that the overall organisational objectives are achieved. 

•Strengthen IRW’s relations with the wider community to consolidate and develop the visibility and image of the organisation. 

•Facilitate professional and systematic communication and cooperation between the different parts of the IRW family to ensure maximum impact of the organisation’s work. 

•Lead on the development, implementation and regular review of the divisional strategy, policies & procedures, processes, work plans and systems to achieve the agreed divisional objectives. 

•Lead, manage and develop staff in order to ensure that the divisional is capable of fully achieving its agreed targets, and to provide HR specialist and strategic advice to partners as and when required.

The successful candidate must have or be:

•CIPD membership at Chartered or Fellow level or equivalent experience

•Sound understanding of UK employment law is essential

•Sound understanding and proven experience of HR processes, including but not limited to, change management, organisational development, ER case work, resourcing, compensation and benefits, policy development

•Proven experience of HR business partnering and substantial skills and experience of HR management at a senior level within in a large organisation

•A good understanding, commitment and sympathy with Islamic Relief’s Values, principles and mission

•Proven ability and experience in people and activity management as well as delegating roles and authority in a way in which enables teams to reach their targets/objectives

•Proven experience of developing and implementing strategies and work plans which help to deliver the wider organisational objectives

•Ability to guide staff development towards achieving key performance indicators

•Demonstrable experience in consultative team approaches to decision-making and innovation which motivates and drives teams forward

•Proven ability and experience in analysing data which enables sound conclusions and recommendations to be drawn to work in a way which always considers long-term goals whilst maintaining an overview of its immediate situation

•Track record of working in partnership with senior leadership teams, based on a coaching approach

• Up-to-date knowledge of current employment legislation, awareness of forthcoming employment legislation

•High level of competence in all aspects of managing employee relations

•Sound financial and time management which enables strategic goals to be achieved within budgetary constraints

•Ability and motivation to travel within UK and internationally if required

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references
• This post is classed as Social Media Profile Level One (Senior Ambassador) under IRW’s Personal Social Media Policy. The postholder must disclose their social media accounts and must represent IRW in an acceptable way online, in accordance with the policy.

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Bid Manager

Full time (35 hours pw) – Fixed Term Contract until June 2025

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme 
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

This is an exciting opportunity to join SJA’s Bid Team, managing and producing tender responses across a variety of business areas including Commercial Training, First Aid and Health & Safety Supplies, Events, Urgent & Emergency Care, and other services. The role of the Bid Manager is to support the organisation in achieving revenue targets, business growth and strategic objectives through managing the Bid process and ensuring completion of high-quality tenders within the stipulated timeframes. Every win helps us to support and deliver more lifesaving initiatives throughout the country.

You will maintain and develop a bid library, tender pipeline and supporting processes, sharing best practice and learnings from bids which are won and lost whilst also analysing trends from tenders and recommending improvements or change to optimise the number of bids for which we can tender.  

You will be driven and self-motivated with the ability and proven track record in producing high quality and timely tender submissions. A team player with excellent communications and writing skills you will also possess the ability to prioritise, plan and coordinate projects accurately and assess financial risk as an essential part of this role.

Required Knowledge, Skills & Experience

• Experience in managing, writing, or coordinating bids, tenders, proposals, or grants 
• Strong project management skills, with the ability to prioritise work to tight deadlines 
• Ability to work under pressure, working on multiple simultaneous deadlines 
• Understanding of what makes a winning proposal and ability to see a bid through a client’s eyes 
• Research and analytical skills to understand the commercial context of opportunities and how we can add value 
• In-depth knowledge of tender and proposal processes, with knowledge of public sector procurement an advantage 
• Good copywriting skills and attention to detail 
• Excellent spelling and grammar 
• Influencing skills, to help and advise internal partners at each stage of the tender and proposal process 
• Continuous improvement attitude – sharing knowledge and best practice in workshops and training sessions 
• Approachable and personable with an ability to build relationships quickly 

About the Role 

Manage the Bid Management process, ensuring all bid documents meet deadlines and have undergone appropriate levels of scrutiny. Chairing and organising bid kick off meetings with internal stakeholders. You will need to feed the information into the Bid Writer in a timely and organised fashion and ensure all bids are of consistent high quality to meet the customer or commissioner’s expectations.

• You will also, where required, need to lead on writing, creating and preparing expressions of interest, prequalification questionnaires, ITT responses and standalone proposals and presentations working closely with operational/technical specialists within the organisation & ambulance operation to ensure excellence in quality, accuracy and presentation
• Lead on the creation and support bid presentations; including the preparation through to participation of delivery to key decision makers
• Maintain the Bid library working with functions and the operation to collate relevant, up to date supporting information for proposals, ensuring its accuracy and accessibility
• Complete the bid/no bid tool and agree with relevant key stakeholders to ensure any tenders are aligned with both the relevant departments strategy, operational capability e.g. skills, vehicles and capacity

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

The closing date for this vacancy is the 02/10/2024 however, we reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.