Office Manager Jobs

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £26,662 to £27,039 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Friday 4 October 2024

Interviews: Tuesday 8 October 2024

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The post of Group Facilitator will be to provide support to victims of domestic abuse and sexual violence within group work provision.

At FearFree we run various trauma-informed groups for victims such as Empowering You (an educational domestic abuse online support group) and Rediscovering You, a face-to-face emotional wellbeing recovery group.

We are looking for experienced and motivated staff to join to help deliver the group work programmes we run around locations in Wiltshire. Groups run in the morning, afternoon and evening. Training for the groups will be provided.

In addition to facilitating groups, staff will be asked to attend training events and meetings, including regular supervision.

Main Duties and Responsibilities

• To facilitate group work provisions across the Wiltshire Service on weekdays, including afternoons and evenings.
• Completing pre and post group assessments and required paperwork, following the procedures in place.
• Write comprehensive case notes following groups about service user involvement, any concerns raised and any action required.
• Identify and take the appropriate action on any disclosures or safeguarding concerns raised within the group.
• To work cohesively with a second facilitator both virtually and in person in locations around Wiltshire.
• A willingness and ability to travel around Wiltshire and access to a vehicle with business insurance.

Skills and Qualities

• Experience of working with victims of domestic abuse or sexual violence or the willingness to increase knowledge and skills in this area.
• Experience of working with vulnerable people.
• Excellent communication and interpersonal skills.
• Experience running groups, including listening skills, a good sense of timing, sensitivity to overall group dynamics, maintaining group safety and practical elements such as ensuring course material is delivered.
• A willingness to participate in in-house training, including group observation.

General

• Attend supervision as required.
• Attend and contribute to team meetings.
• Ensure service user records are kept up to date.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.

Other Responsibilities

• The post holder will deal with highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Responsible for security of service user information and mobile phone while out of office.
• Employees have responsibilities in respect of health and safety. In particular they will:
  • Always co-operate with management in the implementation of and adherence to health and safety policy and procedures.
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work.
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work.
  • Report all health and safety concerns to line managers.
  • Assist with the completion of the risk assessment programme if required.
• Any other duties that may be reasonably required.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Prospectus are delighted to be supporting a community foundation based in Surrey with the recruitment of a new Grants Officer role. The foundation brings together local donors with voluntary organisations addressing the challenges within the local community.
 
This role is on a 12 month contract and available on a full-time (37 hours) or part-time basis, 3 days a week (21 hours per week). This role is hybrid, with travel to the office based in Woking, 1 day a week. The salary range for this role is £23,000-£26,000.
 
The Grants Officer will report to the Grants Manager and provide support to the wider Grants Team. You will play a key role in supporting the Foundation to deliver an efficient and effective grants programme. You will have the opportunity to support with grant assessments, including due diligence reviews and funding recommendations to meet the grant programme criteria and assess the impact of the grants awarded.
 
You will also provide front-line contact, outreach and capacity building support to assist voluntary and community groups to apply for funding for various funding programmes. You will also help the team to plan and implement a new Customer Relationship Management system.

To be considered for this role, you will have demonstrable experience of working in an office and using Microsoft Office softwares. You will have knowledge/experience of using CRM databases. You will have strong organisational skills and be able to manage your time wisely.  
 
You will have excellent verbal and written communication skills. You will enjoy working as a part of a small team and be able to work on your own initiative. You will also have a strong attention to detail.
 
Desirably, you will have experience working in the not-for-profit sector and reviewing grants applications and working on grants programmes.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

This is a fast-moving process, and applications will be sent across on a rolling basis, please apply using your CV to avoid disappointment.

Calling all passionate and dymanic PR professionals, come and join our supportive and friendly team to have the opportunity to have a big impact with the hundreds of charities Cranfield Trust supports every year.

In this role you will have the opportunity to create compelling content, news releases, thought pieces and features for the media, Trust’s website and social media to raise brand awarenss and drive enagement.

You will lead on reviewing data and generating insight from across our services and conversations with charities to create content for reports, media stories and social media. You will also create PR opportunities with our Regional Managers and the amazing charities we support across the country.

You will be creative in your ideas, have a ‘can do’ approach and be very good at working on your own initiative to deliver agreed plans. You’ll be happy to pick up the phone or to meet people both in person and online to explore ideas and build relationships.

Working with the Head of Communications, and alongside our Senior Marketing and Communications Officer you will have the opportunity to help shape our communications plans, priorities and the way we work in our team.

As well as working in a caring and considerate team, you will also benefit from: 

• Annual leave entitlement of 33 days inclusive of Bank/Public Holidays, rising to additional 5 days (pro rata) Christmas leave entitlement after five years of service
• Auto enrolment pension scheme with option to elect personal scheme contributions
• Opportunity for hybrid and flexible working
• Employment Assistance Programme through ‘Health Assured’ offering 24/7 telephone support and access to face to face services such as counselling
• ‘Bright Exchange’ marketplace for discounted goods and services

For the job decription, person spec and full details about the role, please see the recruitment pack below. You'll also find contact details in the pack if you have any questions. 

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.  Local knowledge of Bromley and Greenwich areas would be an advantage.

You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

General Duties:

1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.

2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.

3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.

4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.

5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.

6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.

7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.

8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).

Please see attachment for further responsibilities 

“Providing free, independent, confidential and impartial advice"

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Salary NJC Scale 5 - £30,346 per annum 

Full-time – 35 hours per week

Initially Fixed Term for 12 months (with possibility of extension)

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience 
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 4th October 2024

Interviews will take place on: Tuesday 8th October 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, evening and/or weekend work is required

Salary: £27,500 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

We will be interviewing candidates as they apply, so we encourage you to apply as soon as possible if interested!

New Citizens’ Gateway is a registered charity with the aim to improve the quality of life and promote the physical, social and mental well-being of refugees and asylum seekers helping to reduce health inequalities, social exclusion and poverty and enabling positive integration.

We are seeking to enlist an experienced Refugee General Adviser to become a valuable member of our vibrant and active advisory team. Your role will involve offering information and guidance on matters such as accessing welfare benefits, PIP, housing, NASS support, education, employment, and training. This assistance will be provided not only at our office but also via phone and during community outreach initiatives.

You should possess substantial experience in offering direct advisory support to clients, collaborating with statutory services, and possessing a comprehensive understanding of the challenges encountered by Asylum Seekers/Refugees, as well as the available resources for their aid. Additionally, you will need the capability to deliver training and workshops, function effectively as a collaborative team member, exhibit adept negotiation and communication abilities, and manage demanding situations with minimal oversight.

If you're ready to make a positive impact and support refugees and asylum seekers on their journey, we invite you to consider joining the New Citizens' Gateway.

Benefits:

- 26 Days annual holiday + Bank Holidays

- 6% Employer's Pension Contribution

- Employees Assistance Package

- Hybrid Work

- Training Opportunities

Interview date: 3rd October 2024

Please keep this date free.

Wimbledon Guild is a community charity offering practical help and support, so people in Merton never have to face life’s challenges alone. 

Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.

We’re looking for someone to join our small, busy Marketing and Communications team for a short-term contract as our part-time Marketing and Communications Officer. This role would be ideal for a freelance or portfolio worker.

We work with a team of incredible individuals across Wimbledon Guild. Our job as a Marketing and Communications team is to provide marketing support to each department - making sure that people who are eligible for support are aware of how Wimbledon Guild can help, as well as telling the stories of the people that Wimbledon Guild supports.

As Marketing and Communications Officer, you’ll act as a brand guardian and make sure that our recently developed brand voice and visual identity are consistently and correctly applied across everything that we do.

We’re looking for a team player who is comfortable getting stuck in as there will be occasions where you need to get involved in things that may be outside of your direct job role. The ability to work with different teams and with individuals from a diverse range of backgrounds is essential.  We’re looking for someone who has a high level of attention to detail, who is enthusiastic, motivated and gets things done.

This role is a short-term contract position ending on 31st March 2025.

The role

Cruse Bereavement Support is the UK’s leading Bereavement charity. We help people through one of the most painful times of their lives through bereavement support, information and campaigning.

We are looking for an experienced and enthusiastic Service Delivery Co-ordinator to join our Somewhere For Us Project team.  The aim of the Somewhere For Us project is to ensure that children and young people feel supported on their grief journey.  The project service is co-designed with a Youth Advisory Group.  You will be responsible for the delivery of a range of bereavement supports to children, young people and communities across the Western and Northern Trust Areas and wider NI if required.  The support is provided through Understanding Your Child’s Bereavement online session for parents, group support, 1-1 support and Understanding Your Bereavement online sessions for children and young people.  Awareness sessions are provided to organisations and individuals working with children and young people within the community, for example sports clubs, community groups, schools, churches.  

The Somewhere For Us Project supports bereaved children and young people aged 8 – 25.  It is funded by the National Lottery Community Fund through their Empowering Young People funding stream.

The post is based in our Foyle office, with one day a week in Belfast.  The post is funded until the end of June 2027. 

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Generalist Advice Worker/Advice Session Supervisor or Trainee position

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 30th September 2024

Interviews: Wednesday 2nd October 2024  

For further information and an application pack please click the apply button

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by the Armed Forces Covenant Trust & NHSE, this work will transform the experiences of female veterans, and address barriers to access in areas including health and wellbeing, transition and employment, care, finance and pensions, housing, terms of service, historic hurt and loneliness. Collaborating across government, statutory, charity, and commercial organisations, the project will innovate within the sector, design sustainable provisions and translate research into action.

Reporting to the Project Lead for the Female Veterans Transformation Programme, you will be responsible for delivering the communication and engagement strategy during the course of the programme. This includes engagement and consultation with key stakeholders including Office of Veteran Affairs, MoD, NHS England, devolved nations health services, Royal Navy, Army and Royal Air Force (including Associations and charities), Veterans Commissioners, other veteran-facing organisations aligned through the Cobseo Female Veterans Cluster Group and female veterans themselves.

The post will be hosted by the WRAC Association who are an inclusive employer seeking to attract and employ the best people from the widest talent pool and committed to supporting our staff and the female veterans we serve.

If you see yourself as the motivated, self-starting and engaging officer of this transformational project, we look forward to receiving your application. All applicants must be able to demonstrate current eligibility to work in the UK.

The IDVA team works within a multi-agency system to provide a proactive, person-centered independent service for victims of domestic abuse, empowering choice through informed decision making.

Key elements of the role include:

• Providing priority support to service users.
• Risk assessing and helping to keep service users safe through safety planning.
• Enabling victims to access statutory and other services.
• Engaging with and supporting the MARAC process, to ensure that the voice of victims is heard.
• Managing a caseload of high-risk victims and working proactively to support them and their families.

Key responsibilities:

• Provide a high-quality service to those at the highest risk.
• To provide practical and emotional support to service users, working jointly with them to carry out, implement and review needs assessments and support plans.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Identify and assess the risks and needs of service users using an evidence-based risk identification checklist.
• Work with high-risk service users to help them access services, to keep them and their children safe.
• Advocate for high-risk service users with agencies who can help to address the domestic abuse.
• Understanding the role of all relevant statutory and non-statutory services available to service users and how your role fits into them.
• Providing information to service users in relation to legal options, housing, health and finance.
•  Working directly with all key agency partners to address the safety of high risk service users and ensuring that their safety plans are coordinated particularly through the MARAC.
• Manage a case load ensuring each person receives the appropriate support, tailored to their needs.
• Support the empowerment of the service user - assisting people to recognise the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.
• Support service users to maintain existing accommodation and to advocate on their behalf, in order to access accommodation and additional support.
• Develop and maintain working relationships with specialist agencies, both statutory and voluntary, to support those with multiple support needs.
• To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people, those with complex needs and other groups which services have found difficult to reach.
• Provide practical and emotional support in relation to criminal and civil remedies, housing, health, education, employment, welfare benefits, counselling, legal aid and children’s support.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• To work alongside colleagues to deliver a whole family approach.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
• Help maintain accurate and confidential case management records and contribute to monitoring information for the service.

General

• Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
• Attend and contribute to team meetings.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
• Undertake agreed training and keep updated on changes in legislation, policy, and best practice
• To support additional duties at your team managers discretion.

For a full job description/person specification and to apply, please follow the link provided on this website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Based within the Wiltshire Domestic Abuse Service, the IDVA team works within a multi-agency system to provide a proactive, person-centered independent service for victims of domestic abuse, empowering choice through informed decision making.

This is a temporary 6 month position, however this post is likely to be extended.

Key elements of the role include:

• Providing priority support to service users.
• Risk assessing and helping to keep service users safe through safety planning.
• Enabling victims to access statutory and other services.
• Engaging with and supporting the MARAC process, to ensure that the voice of victims is heard.
• Managing a caseload of high-risk victims and working proactively to support them and their families.

Key Responsibilities

• Provide a high-quality service to those at the highest risk.
• To provide practical and emotional support to service users, working jointly with them to carry out, implement and review needs assessments and support plans.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Identify and assess the risks and needs of service users using an evidence-based risk identification checklist.
• Work with high-risk service users to help them access services, to keep them and their children safe.
• Advocate for high-risk service users with agencies who can help to address the domestic abuse.
• Understanding the role of all relevant statutory and non-statutory services available to service users and how your role fits into them.
• Providing information to service users in relation to legal options, housing, health and finance.
• Working directly with all key agency partners to address the safety of high risk service users and ensuring that their safety plans are coordinated particularly through the MARAC.
• Manage a case load ensuring each person receives the appropriate support, tailored to their needs.
• Support the empowerment of the service user - assisting people to recognise the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.
• Support service users to maintain existing accommodation and to advocate on their behalf, in order to access accommodation and additional support.
• Develop and maintain working relationships with specialist agencies, both statutory and voluntary, to support those with multiple support needs.
• To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBTQ+ communities, disabled people, those with complex needs and other groups which services have found difficult to reach.
• Provide practical and emotional support in relation to criminal and civil remedies, housing, health, education, employment, welfare benefits, counselling, legal aid and children’s support.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• To work alongside colleagues to deliver a whole family approach.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
• Help maintain accurate and confidential case management records and contribute to monitoring information for the service.

General Responsibilities

• Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
• Attend and contribute to team meetings.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
• Undertake agreed training and keep updated on changes in legislation, policy, and best practice.
• To support additional duties at your team managers discretion.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.