Office Manager Jobs in Bermondsey, Greater London

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

You will work with dasl’s members, local Deaf and Disabled people, to empower them to become leaders and campaign, fighting for social justice for Deaf and Disabled people.  You will recruit new members, support them to understand their rights, provide training and peer support, and enable them to hold decision-makers accountable.

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff.  We work flexibly between home and office. Our office in Brixton is accessible.

To apply, please email your CV, our equal opportunity monitoring form, and a personal statement,  demonstrating why you think you are suitable for the job by showing how you meet the skills, experience and knowledge requirements on the person specification. The deadline for applications is Thursday 17th October, 9am.

Please make sure you have the following documents:

• Recruitment pack
• Equal opportunities monitoring form
• Job description and person specification
• Personal Statement form

We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.

Start date: ASAP 

Key Responsibilities: 

1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff

2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience

3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)

4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations

5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments

6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.

7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events

8. Working alongside the Engagement Officer to find, source and maintain employer relationships

9. To support learners during social events, insight days and trips

Please see job description for further information 

 Job Title: Social Welfare & Digital Support Adviser

Accountable To: C.E.O

Responsible To: Advice Services Manager

Working Hours: 35 hours per week (Full-Time)

Salary: £31,000 per annum (Including London Weighting)

Location: Limehouse Project, Unit 2, 789 Commercial Road, London E14

PURPOSE OF THE JOB:

As a Social Welfare & Digital Support Adviser, you will play a key role in providing comprehensive advice, casework support, and digital support to the residents of Tower Hamlets. As a dedicated and empathetic Social Welfare Advice & Digital Support Adviser, your role will be essential in empowering individuals with complex and multiple needs, helping them navigate the intricacies of the welfare benefits system and access the financial support they deserve. Additionally, you will provide vital digital support to enable clients to manage their welfare claims online, enhancing their digital confidence and independence. Through a holistic approach that incorporates social, cultural, financial, and digital issues, you will address the diverse needs of our clients, ensuring they receive well-rounded support and are equipped to navigate the online systems essential to managing their welfare benefits.

KEY DUTIES AND RESPONSIBILITIES:

• Holistic Client Assessment and Support - Conduct detailed, confidential interviews with clients, applying a holistic approach to assess their needs for advice and support, including digital needs.
• Comprehensive Needs Assessment - Assess various aspects such as financial situation, social welfare entitlements, debt, digital literacy, and other significant issues affecting clients and their families.
• Digital Support - Provide guidance to clients in accessing and managing welfare benefit claims online. This includes assisting clients with online Universal Credit applications, managing online accounts, and building their digital skills for greater self-sufficiency.
• Advice and Casework - Provide high-quality advice and casework support on all social welfare benefits such as Universal Credit (UC), Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA), Council Tax Reduction (CTR), Discretionary Housing Payments (DHP), Carer's Allowance (CA), Housing Benefits (HB), legacy benefits and travel-related services such as blue badge/freedom passes, unemployment benefits, and other welfare benefits. This includes offering digital assistance where needed.
• Application Assistance - Assist clients in completing application forms, mandatory reconsideration, appeals, and other paperwork related to social welfare benefits, money and debt, funding, and grants, both in person and online.
• Tailored Client Support - Ensure that services are adapted to the needs of each client, considering communication, digital abilities, understanding, and vulnerabilities, while supporting their navigation through online platforms.
• Financial Advice & Support - Provide advice on income maximisation, debt management, budgeting, savings, and accessing financial support, empowering clients to achieve financial independence, including offering digital tools to help manage finances.
• Client Involvement - Through clear communication and consultation, ensure clients are involved in resolving their social welfare issues, including welfare benefits, debt, and money management, and are kept informed on the progress of their case, particularly regarding digital aspects.
• Digital Training and Confidence Building - Assist clients in developing digital skills to independently manage online claim forms, journals, and accounts, ensuring they are well-equipped to navigate online welfare systems.
• Compliance and Quality Standards - Provide advice and casework support that adheres to the Advice Quality Standard (AQS) and digital best practices.
• Digital support and Case Management - Use the Lamplight database system to organise and manage client support, including digital support case recording and compliance with LHP’s case management procedures.
• Monitoring and Evaluation - Contribute to project monitoring and evaluation by providing data on digital support & financial outcomes and also producing evaluative reports for the Advice Services Manager, focusing on digital engagement and success.
• File and Data Management - Maintain accurate digital records of client interactions and stay updated on social welfare policies, regulations, and digital support systems.
• Community Engagement and Partnerships - Liaise with local authorities, health services, and community organisations to support clients, including digital outreach and awareness-raising activities.
• To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.

· Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.

· Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.

• Client Relations and Safeguarding - Build trustful relationships with clients, ensuring safeguarding and digital support considerations are fully met.
• Professional Conduct and Team Participation - Maintain confidentiality, adhere to equal opportunities, and observe LHP policies, including digital inclusion strategies, while participating in team meetings to share knowledge and best practices.
• Health and Safety - Ensure adherence to health and safety regulations, particularly around digital workspaces and client interactions. 

GENERAL RESPONSIBILITIES:

1. To support the Limehouse Project’s overall goals and vision.

2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc, and its online appointment sheets for LHP and external partners.

3. Attend Limehouse Project staff meetings regularly.

4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.

5. Keep up-to-date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.

The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.

Please see the full job desription and specifications and apply via the webiste with the full application forms.

Flexible with 2 days per week in our London Head Office - Park Street, London Bridge

This is an exciting opportunity for a Trust Fundraising Manager with proven experience, to maximise income for Whizz Kidz services from Trusts and Foundations through researching new funding opportunities, creating high quality applications with Service staff and stewarding existing warm funders effectively. 

The Role

As Trust Fundraising Manager you will secure new funding opportunities and work on a pool of warm and cold charitable Trusts with a focus on the £10,000 to £40,000 range.  The role involves researching and qualifying prospects, submitting high quality funding applications and stewarding existing donors effectively. It will also involve managing reporting deadlines and matching potential donors to projects needing to be fundraised for, collaborating with our Service Teams. 

You will prepare applications and reports to trusts and foundations, in line with funder deadlines, keeping in touch with donors and prospects via phone, virtually and face to face. You will match potential donors with projects, collaborating with internal stakeholders to ensure a coordinated approach.

The person

You will have experience of: Securing funding from Trusts with excellent writing and presentation skills; Solid prospect research skills to identify new funding opportunities and maintain a forward pipeline of applications; Of working collaboratively with Service Teams to package and cost project areas; Stewardship of warm funders including preparing donor reports, reviewing financial reports and gathering case studies. You will also have strong time management skills with ability to manage and prioritise your workload and ideally experience of using a CRM for Trust Fundraising.

Personal qualities

· Alignment with our values – young people focused, ambitious, inclusive and collaborative

· Passionate about supporting young wheelchair users and creating societal change

· A positive ‘can-do’ attitude and the ability to work on own initiative with limited supervision

· Willingness to work flexibly and creatively to respond to the emerging needs

· The ability to enthuse and engage others to support Whizz Kidz

· Goals driven and creative problem solver. 

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

For further information and to apply click the apply button. 

Please apply early as interviews will be held on a rolling basis when suitable applications are received.

Closing date 15 October 2024. 

A wonderful opportunity to work in the lively community library and the busy community centre in the heart of Primrose Hill.  You will be an integral part of all the work that takes place in this strong local community.

Primrose Hill Community Association (PHCA) run a community centre and a community library.  This post will be helping to administer the work of both, including helping to administer membership, newsletters, social media, activities, events, projects, hall hire, meetings etc.  It is a lively, busy environment in which to work. 

We are currently looking for a part time administrator to work  8 hours per week in the Primrose Hill Community Centre office, days/times by agreement, and a further 12 hours per week at the Primrose Hill Community Library, days/times by agreement.  The work is during normal office hours but helpful if you could work occasional weekends or evenings.

£27000 p.a (inc LW) pro rata based on a 40 hour working week.

Your place of work will be Primrose Hill Community Centre, 29 Hopkinson’s Place, London, NW1 8TN and Primrose Hill Community Library, Sharpleshall Street, London, NW1 8YN.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

This is a pivotal time to join our growing Fundraising team as we work towards our strategy. As our Statutory Fundraising & Partnerships Manager, you will manage existing and develop new commissioner and partner relationships across local and central government, voluntary sector partnerships and other funding bodies, to ensure we can meet the needs of the increasing number of women we support across London and build on our systems influencing work nationally.

If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team then please do get in touch.

Hours: 35 hours per week, part-time will be considered minimum 28 hours.

Location: Based at Woman’s Trust’s office, Paddington, NW1/hybrid working.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We support 900 women and children annually, with an income of £1.04m and 41 staff in 2023/24. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. We are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops, and training for professionals and building on our research and policy work to improve systems nationally.

About you and how to apply

As a creative and tenacious fundraiser, aligned to our feminist ethos and our service users', you will have experience in securing multiple-year statutory grants and contracts, with the proven ability to effectively communicate services, and to develop commissioner and wider voluntary sector relationships, aligned to our strategic priorities. You will be able to manage and deliver the whole cycle of income generation, including regular prospecting, grant management and impactful funder reporting.

If you are looking at the next step in your fundraising career into management, whilst making a real impact on women and children’s lives, we want to hear from you! This role offers opportunities for advancement.

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.

Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.

Closing date for applications: 10.00am on Monday 30th September 2024.

Interviews will take place week commencing 7th October 2024.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities

Prospectus is delighted to be supporting the Greenwich Foundation for the Old Royal Naval College to recruit for a Development Manager (Individual Giving). The Old Royal Naval College is the centrepiece of Maritime Greenwich, a UNESCO World Heritage Site with a long and celebrated 600-year history. Their magnificent Baroque buildings and grounds are open to the public and are one of London’s most popular visitor attractions, welcoming over 700,000 visitors every year.

Via award-winning learning programme, volunteering initiatives and a wealth of events, the charity holds a central place within the local community and provides opportunities for diverse audiences to share its significance. The support received from supporters and visitors is invaluable and ensures that this national treasure remains in the best possible condition for the enjoyment of all.

The Old Royal Naval College are reviewing applications on a rolling basis so please do apply now and we will be in touch!

This is a full-time, permanent role paying a salary of £38,000 to £43,000 per annum. This role is based in their offices in Greenwich, London.

The postholder will be responsible for driving acquisition, retention and growth of Individual Giving at all levels with a particular view to growing unrestricted income from this stream. You will develop and deliver inspiring Regular Giving appeals, along with leading on the Patron programme strategy, in particular growth of Patrons and supporting the Head of Development with the strategic review of the programme.

They are looking for someone with demonstrable experience of proactively managing a portfolio of prospects and donors through moves management. The ideal candidate will have a track record of success working with regular giving and Patrons (mid-level giving) programmes

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
       
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Job Title: Energy Efficiency Adviser/Caseworker  

Accountable To: The C.E.O

Responsible To:                    Advice Services Manager

Working Hours 21 hours per week (3 days)

Salary: £19,530 per annum (Including London Weighting)

Location: Limehouse Project, Unit 2, 789 Commercial Road, London

E14 and Other outreach venues across the borough

PURPOSE OF THE JOB:

The purpose of this job is to provide energy efficiency advice and casework-level support to individuals and families living in low-income households and facing fuel poverty. The primary goals of the project are:

1. Raise Awareness & Energy Savings - Educate vulnerable local communities, who may lack prior knowledge, about strategies for reducing energy costs and achieving long-term energy and financial savings. The aim is to empower individuals with practical energy-saving techniques and encourage grassroots peer learning within these communities to help spread survival strategies.

2. Energy Advice & Fuel Debt Support - Offer detailed guidance on energy management, including addressing fuel debt issues, to help clients understand their fuel usage in the context of their overall financial situation. This includes enabling individuals to make informed decisions about energy consumption and related financial matters.

3. Assist Vulnerable Communities in Energy Crisis - Equip particularly vulnerable households with the skills necessary to cope with the growing crisis in household energy debt, as consumption rises sharply. This involves preparing communities to manage their energy usage and finances more effectively in the face of increasing energy costs.

4. Income Maximisation & Benefits Awareness - Help raise awareness about entitlements and assist clients in claiming relevant benefits to maximise family income, ultimately helping them manage energy expenses more sustainably.

KEY DUTIES AND RESPONSIBILITIES:

1. Holistic Client Assessment and Support - conduct detailed confidential interviews with clients, applying a holistic approach to assess their needs for advice and support.
2. Compliance and Quality Standards - Provide energy efficiency advice and casework support that adheres to the Advice Quality Standard (AQS).
3. Comply with AQS case management and case recording procedures and processes, contributing to the delivery of high-quality advice and casework, and the collection and reporting of statistical data as required to enable accurate evaluation of the impact of the service and reporting to funders.
4. To be responsible for delivering high-quality one-to-one advice and casework on energy efficiency - targeting our food hub participants and other local residents who are on low income. 
5. To raise awareness and assist people without any previous awareness/knowledge of how to save on energy costs and develop long-term energy and monetary savings within their homes.
6. To facilitate and deliver monthly Switching Off Poverty workshops/talks/group sessions about fuel poverty; how to identify at-risk local residents; what tools/assistance is available; and how to impart help and guidance following the end of the programme - these workshops aim to enable participants to access tools and develop the new skills required to help them monitor, track, record, and understand their household fuel use and bills.
7. Provide advice and assistance through a range of channels; Face-To-Face, Telephone, Teams/Zoom, WhatsApp as well as via email/letter.
8. To ensure that the service offered is tailored to the needs of clients and takes into account the particular needs of each individual, including issues around communication, understanding, and vulnerability.
9. Through clear communication and consultation, ensure that clients remain involved in resolving their energy debt, benefit, and money management issues and are kept informed on the progress of their case throughout our work with them.
10. To provide advice and support around energy efficiency and money management; income maximisation; budgeting; saving; debt and understanding and accessing appropriate financial products.
11. To effectively use the database system (Lamplight) to organise and manage client support and to take on issues (as cases) for the client that may have issues with billing and metering problems. Take up complaints and provide grant-assisted schemes. All work is to follow the file LHP’s management procedure. 
12. To be responsible for the delivery of an agreed annual project plan, meeting targets and milestones for the Energy Efficiency advice service.
13. To liaise with other agencies and develop and sustain good working relationships with those agencies.
14. To be responsible for maintaining project files with evidence of project outputs and milestones.
15. Supported by the Advice Services Manager and members of the team, you will collectively develop relationships with other organisations by attending various borough-wide forums and raising awareness.  
16. To be responsible for preparing the quarterly project monitoring report to send out to the funder and ensuring progress against milestones and achievement of agreed targets are being met.
17. To contribute to the monitoring of the project and provide quarterly and annual monitoring data and evaluative reporting to the Services Manager for dissemination to the Funders.
18. To establish and maintain warm relations of trust and cooperation with clients in keeping with the Limehouse Project ethos.
19. To remain alert to issues relating to capacity, client understanding, and safeguarding issues when working with clients and promptly consult with the Advice Services Manager regarding any areas of concern.
20. To respond to clients’ file reviews, take action and follow the key date task diary on the LHP database system.
21. To strictly adhere to all LHP policies, in particular those on confidentiality, equal opportunity, case recording, file management policy, etc. Strictly follow the AQS Quality System e.g. clients’ filing system, monitoring system, referral system, etc, and keep them up to date.
22. Community Engagements and Partnerships – Liaising with other agencies, such as local authorities, health services, and community organisations, on behalf of clients.
23. To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
24. Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
25. Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
26. To observe all rules relating to Health and Safety.

GENERAL RESPONSIBILITIES:

1. To support the Limehouse Project’s overall goals and vision.

2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc., and its online appointment sheets for LHP and external partners.

3. Attend Limehouse Project staff meetings regularly.

4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.

5. Keep up to date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.

The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.

PLEASE APPLY VIA OUR WEBSITE, USING THE APPLICATION FORMS.

Job Title: Retail Operations Administrator

Location: London

Salary: £27,104.62 per annum

Weekly Hours: 35

Reference: YMC1047962

About YMCA England & Wales:

At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.

Job Description:

We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.

Key Responsibilities:

- Print, pack, and dispatch resources to stores and field teams

- Respond to phone calls and emails, utilising standard templates where applicable

- Coordinate hotel and meeting room bookings for team meetings and events

- Provide administrative support to field and support  teams

- Deliver exceptional customer service to stores and customers

- Perform accurate data entry and maintain administrative records

- Assist with other administrative tasks as needed to ensure operational efficiency

Skills we are looking for:

- Proficiency in Microsoft Office (Word, Excel, Outlook)

- Strong communication and customer service skills

- Excellent organisational abilities with a keen attention to detail

- Capacity to handle multiple tasks efficiently in a fast-paced environment

- Previous experience in retail is advantageous

Why join us?:

At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!

What you can expect:

-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

How to apply:

If you believe you have the skills and enthusiasm to excel in this role, please submit your CV. 

Civitas Recruitment are delighted to be working with a charity that sits in a coalition of 250 organisations working to tackle educational inequality. The charity’s vision is to create an inclusive education system which gives all young people a rounded education, ensuring that skills and wellbeing are prioritised alongside attainment. Through their innovation award project, the charity aims to tackle entrenched issues in education by nurturing big ideas from the public and their members.

An exciting opportunity exists for a Digital Communications Manager to join the team. As Digital Communications Manager, you will manage and develop their digital channels to reach key audiences, drive engagement with the member organisations and increase public awareness of educational equality. This is a part-time, permanent role, remote role working with two days a month in the London (Victoria) office plus 6 weeks global remote working option per year.

Who are we looking for?

Ideal candidates will have experience of developing and delivering social media strategy in a professional context. With strong written communication skills, you will have the ability to create compelling, creative and engaging content. You will possess good working knowledge of social media tools such as Buffer and Hootsuite with experience of using creative software such as Adobe Photoshop, Illustrator and online tools such as Canva .Experience in creating and managing paid social media advertising campaigns is essential for the role. Your broader experience will also involve working with website content management systems to create and update web content.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Position Title: Senior Development Manager, Donor Network
Location: Hybrid working between London office and remote.
Reports To: Director of Strategic Development
Employment Type: Full-time, 37.5 hours a week (flexible working hours considered)

Scope:

At Big Change we know that great things happen when you build connections, trust and relationships, and enable people to share, learn and act together. If you are a fundraiser who loves building  relationships, raising funds that catalyse system change, and facilitating collaboration across a community that is motivated by a common goal, we would love to hear from you. We are looking for a Senior Development Manager who is passionate about exploring new ideas and possibilities within a collaborative environment as well as ensuring our supporters feel valued. 

You will manage our Big Change Strive Network: a group of high-value donors who share our values and back our core work. To do this successfully you will be confident in building on strong existing foundations by working with those who have taken part in our Strive challenges and been a part of our ‘catalyst circle’, and you will play a crucial role in deepening and expanding the network and its visibility. There is space for a creative approach in this role because we want to take our incredible supporter network to a new level. Not only will you be leading a large part of Big Change’s fundraising efforts, but you will also be making and introducing new connections that will help to enrich and evolve the Strive network. 

Reporting to the Director of Strategic Development, this role is essential in building and maintaining relationships that drive philanthropic support and advance Big Change’s mission. The ideal candidate will have a proven background in major donor engagement, building network identities, network development, managing communities and project management. An interest in systems change is a bonus.

Our Team

Big Change is unashamedly hopeful for a future in which all young people can thrive in life. We know that the issues many young people face are multilayered and inter-connected, and the systems around them need to change in big and multidimensional ways. This is why we find and invest in the people leading change, backing projects and funding early-stage ideas with high impact potential. And why we provide opportunities for our community to connect, learn and act together. Our expert and committed team bring people together to spark lasting change.

Big Change Benefits:

• £1000 Learning and Development Allowance

• Cycle to Work and Season Ticket Loan schemes

• Flexible working

• Pension scheme with up to 5% matched by Big Change

• Monthly phone allowance

• Wellbeing allowance

• Unlimited annual leave policy 

• Volunteering days

What you’ll be doing (Key Responsibilities):

1. Fundraising Strategy Implementation:

• Support the Director of Strategic Development to develop and refine fundraising and partnership goals and objectives.

• Execute the organisation’s fundraising strategy, working as part of the Development Team towards a shared target, with a focus on major gifts.

• Identify and pursue new funding opportunities, populating the organisation’s pipeline, ensuring alignment with organisational priorities and project needs 

• Work with team members in each area of the organisation to develop a strong model for donor collaboration linked to impact.

• Monitor market insights and adapt to fundraising trends and donor behaviours.

2. Strive Network Management and Development/ Donor Community Development:

• Lead the management and growth of a mission-aligned network, engaging high-net-worth individuals, including those who participate in Strive Challenges.

• Develop and implement strategies to deepen relationships within the Strive Network, fostering a sense of community and shared purpose.

• Work with our comms and marketing team to develop the donor network’s shared purpose, vision statement, brand identity and visibility.

• Oversee the careful research, qualification and stewarding of new partnerships that will help to enrich and evolve the Strive network towards inclusivity and participatory approaches.

• Co-develop value propositions with existing members of the Network to encourage others to join the group.

• Create opportunities for the Strive Network to connect with and add value to our community of changemakers on the ground (eg. mentoring, connections, follow on funding).

3. Major Donor Engagement:

• Lead on relationship management with existing major donors, designing tailored stewardship and ensuring ongoing engagement.

• Review, evaluate and further develop key touchpoints with major donors, collaborating with team members across the organisation and other funders where appropriate.

• Accountable for the identification, cultivation, and welcoming of new major donor prospects, with a focus on diversifying and expanding the Strive Network beyond its current reach.

• Oversee the production of personalised proposals, presentations and reports, sparking ongoing engagement with the network and linking their contributions to Big Change’s community and impact.

• Work closely with the Director of Strategic Development in managing high-profile donor relationships and securing multi-year commitments.

3. Team Leadership and Collaboration:

• Provide training and professional development opportunities for team members.

• Work closely with other teams at Big Change to ensure alignment between fundraising activities and organisational needs.

• Develop, inspire, motivate others to fulfil their potential and foster collaboration across Big Change and its community

4. Data Management and Reporting:

• Working closely with the senior leadership team, track and report fundraising progress, ensuring transparency and accountability in all pipeline development activities.

• Oversee the management of donor databases, ensuring accurate and up-to-date records of all fundraising activities.

• Track and analyse engagement metrics to evaluate the effectiveness of strategies and campaigns.

• Responsible for compliance with all relevant regulations and ethical standards in fundraising activities.

Here’s what we’re looking for:​ 

Experience:

• Highly experienced in fundraising, major gifts, network development, or related roles.

• Proven experience of building a community with shared identity, values and purpose.

• Facilitation of co-design processes, or related experience of such approaches.

• Strong experience of designing engaging events, experiences and creative communications.

• Communications and branding experience helpful but not essential.

• Experience with working across UK and US markets isn’t necessary but would be desirable 

Skills:

• Excellent communication, negotiation, and relationship-building abilities.

• Familiarity with donor management systems and fundraising software.

• Understanding of approaching complex problems with systems change methodologies.

• Ability to establish and manage effective working relationships with people of diverse working styles, backgrounds and industry-experience.

• Capability in leading and developing teams.

• Spotting opportunities to engage network, make connections and drive impact.

• Ability to demonstrate the connection between major donations and the outputs and impact of an organisation.

• Proven ability to craft, pitch, and refine compelling proposals that resonate with high-value donors and inspire long-term partnerships

• Proven ability to develop and manage corporate partnerships.

Personal Attributes:

• Results-driven with a strong commitment to the mission of Big Change.

• Thrives on 1:1 relationship building, while also creating a purposeful and inspiring community dynamic.

• A creative self-starter with initiative, confidence, and drive.

• Able to understand and work well with an entrepreneurial mindset.

• Proactive and able to work independently as well as collaboratively with the team.

• Upholds strong ethical standards and is committed to transparency in fundraising.

• Passionate about system change, with a natural ability to build trusting relationships and trust with diverse leaders and philanthropists.

The Youth Endowment Fund  

Head of Evaluation (Targeted Projects)

Reports to: Assistant Director of Impact, Programmes and Partnerships

Salary: £64,500 

Contract: 12 month – Fixed term 

Location: Central London/Hybrid* 

Application closing: 9:00am Monday 14th October 2024 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

Absolutely central to this is designing, commissioning and managing complex and rigorous impact evaluations with experts in the field. The new government has an ambition to halve knife crime within a decade, and we’re anticipating opportunities to work with them to build evidence on new approaches to tackling violence involving children. Your role will focus on creating and making the best of those opportunities. You will: 

• Serve as a senior member of the team. YEF is buzzing with activity and in order to prevent any bottlenecks, we need to expand our senior capacity. 

• Run and manage closed calls for complex evaluations commissioned under Targeted Projects. For each of the programmes we work with, we find and appoint independent evaluators. 

• Expertly manage relationships with key stakeholders. Aside from evaluators, we work closely with other grantees and partners. 

• Represent YEF at governance meetings and other external engagements. We’re passionate about our mission, proud of the work we’re doing to get there, and we’re keen to share this with stakeholders.  

• Provide support and counsel to our team of Senior Evaluation Managers and Evaluation Managers. This team closely manages over 35 efficacy trials, over 20 pilot studies and even more in the earlier stages of evaluation. 

• Tightly manage and quality assure evaluations commissioned under Targeted Projects. YEF has set processes to maintain high standards and rigour. This role will ensure all evaluations adhere to these. 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions: 

1. Please share why YEF’s mission is motivating you to apply for this role. 

1. Give clear examples where your experience directly relates to the “About You” section in the JD. 

We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.  

About Us

At Unfold, we have been supporting young people and families across Westminster and its neighbouring boroughs for over 30 years. Our vision is to empower individuals to overcome barriers and achieve their goals through mentoring and peer support. We are looking for a dedicated and compassionate Programme Coordinator to join our small but committed team, playing a pivotal role in delivering high-quality mentoring programmes and women's support groups.

The Role

You’ll support the Programme Manager in coordinating the logistics and delivery of our mentoring services, which include our flagship Mentoring for Mothers programme and its adaptation, Mentoring for Mothers Welcome, tailored to support asylum-seeking women and their children.

From the initial application stage to conducting assessments and making the all-important mentor-mentee matches, you’ll ensure that everyone feels supported and valued throughout their journey with us. You’ll also be a crucial point of contact for our volunteer mentors, providing training and supervision, answering queries, and ensuring they feel confident in their roles.

In addition, you’ll take an active role in the coordination of our Women Support Groups, which help to foster a sense of community and solidarity. You’ll be responsible for ensuring sessions run smoothly, supporting facilitators, and actively promoting our mentoring programmes to group attendees. Your proactive nature will help strengthen our relationships with external partners and support the development of new opportunities for our service users.

About You

You'll have a genuine passion for supporting vulnerable families and individuals, especially those from diverse and complex backgrounds The ideal candidate will have a background in community support or volunteer management, with strong communication skills and the ability to connect with people from all walks of life. You should be confident working independently but also thrive as part of a small, close-knit team.

An understanding of the challenges faced by asylum seekers and refugees is crucial, as is a solid grasp of safeguarding principles and experience implementing them. You’ll be organised, with a knack for managing multiple priorities, and tech-savvy enough to navigate our CRM system, Beacon, to keep all our records in order.

Experience working with community groups or delivering programmes in a charity setting would be a bonus. We are particularly keen to hear from candidates who can speak additional languages relevant to our service users, such as Pashtu, Dari, Urdu, Arabic, or Farsi, although this is not essential

HHA is seeking someone passionate and strategic to support our ambitious plans through the creation and execution of a strong long-term trusts and grants strategy for our work in Haiti. As our team and projects continue to grow, this position offers the unique opportunity to be a part of shaping the future of the organisation – and ultimately improve the lives of vulnerable people and communities across the world.

Hope Health Action is a Christian NGO with the mission of empowering local communities to provide life-saving health and disability care for the world’s most vulnerable. We work in Haiti, South Sudan and Uganda, providing sustainable, long-term solutions to the stark health and disability inequalities that exist in these communities.

Haiti was where we first began our work, founding a hospital, which went on to become a 100 bed facility that treated over 35,000 patients every year. Our programmes also include a Wheelchair Distribution Centre, a respite home for children with disabilities, a spinal cord injury rehabilitation centre, and large-scale community health initiatives. We are now one of the leading healthcare providers in northern Haiti, with a national reputation and a wide network of local and international partners. 

Historically, most of our funding has come from UK and European trusts and foundations, and while we are keen to maintain and build on this, we are also keen to maximise the opportunities available to us as a US 501(c)(3) charity and expand our portfolio of US funders. We seek a skilled grant writer to help us navigate and access these opportunities, ensuring our projects receive the support needed to continue transforming lives. Your expertise will be crucial in helping us achieve our mission across new horizons.

You would be responsible for the following:

• Writing, managing and reporting for all Haiti focussed grants
• Developing and executing a strategy to maximse trust and grant income for our Haiti based projects
• Building and maintaining strong relationships with exisiting and new funders.

We are looking for someone with a strong record in winning and managing grants, who can advance our mission and ensure the sustainability of our programmes in Haiti. If you are passionate about making a difference and have the skills and experience we are looking for, we would love to hear from you.

Read the attached Job Description for full details about the role and the skills & experience we expect applicants to have. Working day/hours are flexible and can split across more than 2 days if desired. As is working location, can be office based in West Wickham (BR4 9BU), home-based or a combination of both. Get in touch with any questions.