Office Assistant Jobs in Westminster, Greater London
ABOUT THE ROLE
We are looking for someone dynamic and progressive to manage operations (people, places and finance) for our growing organisation. Helping us to navigate an exciting new period in our development, your role will be to manage and shape the organisation’s operations and HR to ensure we have the right systems and processes in place to deliver our work effectively and in ways that are in line with our feminist, participatory and anti-oppression values.
We are keen to find someone interested in having a core role within an organisation, delivering a wide range of internal projects that support staff wellbeing, communications, anti-racism and culture, including exploring and implementing progressive and radical HR policies that help us to further embed a culture of care. You will work supportively and dynamically with our collaborative and friendly team. You will be supported by the Head of Organisational Development, who you will work with to develop new strategies and priority areas of work.
KEY INFORMATION
Salary -£37,637.15 FTE per annum, pro rata
Contract - 4 days (28 hours) per week, permanent
Location - Based at Wen’s Shoreditch office, with hybrid working available
Supervising - IT Co-ordinator, Operations Assistant and volunteers (up to 5 people).
Deadline - 9am 14th October 2024
Interviews (via Zoom):
- 1st interview – w/c Monday 28th October 2024 (exact date TBC)
- 2nd interview – Monday 4th November 2024
RESPONSIBILITIES
People (HR)
- Manage and maintain HR policies, procedures and practices including the employee handbook, ensuring they are up to date, recorded, filed and adhered to (i.e. personnel contracts, DBS, volunteers, holidays, sick leave)
- Develop and implement new systems, policies and processes that support anti-oppression, care and inclusion.
- Ensure that Wen is compliant, abiding by relevant legislation (including GDPR) and arrange training for staff as needed
- Oversee recruitment, onboarding, staff development and all other people processes
- Ensure appropriate support and supervision is in place for all staff, including overseeing training for all staff
- Promote improvements in internal communication, ensuring staff, volunteers and interns are informed of organisational developments and have opportunities to give feedback that will help shape our ways of working for the better.
- Oversee the co-ordination of all-staff events, meetings, socials and team building.
- Monitor and evaluate staff wellbeing, taking steps to address as needed.
- Ensure appropriate and compliant documentation and record maintenance for all HR processes across the organisation including absence management.
- Designated Safeguarding Lead for the organisation.
Places (Office management and IT)
- Ensure smooth running of Wen’s main office to ensure it provides a welcoming, efficient and safe space to work in, ensuring health and safety procedures are implemented and maintained with help from the Operations Assistant.
- Utilise the Core Operations budget with help from the Operations Assistant to ensure Wen is maintaining photocopier, stationary supplies, liaising with our landlord about rent, maintaining phones, health and safety, fire procedures, utilities, rates and insurance.
- Oversee the IT Coordinator to ensure licenses are up to date, IT issues are solved promptly and IT developments and changes across our two sites and hybrid team are tracked
Finance
- Work with Finance Manager and Head of Organisational Development to establish strong financial processes and policies and ensure staff are aware of the relevant ones
- Liaising with our Finance Manager on day-to-day accounting as and when necessary
- Managing the Core Operations budget including approval of expenditure (as a signatory) and cashflow preparation for the coming financial year
- Checking and collation of monthly payroll information
People Support
- Managing the Operations Assistant and IT Co-ordinator.
- Supporting volunteers as required and oversee managing our volunteer database.
- Supporting Wen team with HR and other Operations-related matters.
Along with any other reasonable tasks and duties deemed relevant to the role.
KEY BENEFITS
- 25 days annual leave plus bank holidays, pro rata. Rising to 27 days after 5 years.
- Pension scheme, contributing 6% of salary.
- Employee Assistance Programme.
- Access to training and development opportunities.
- Laptop and mobile phone for work.
- Flexible and hybrid working available.
The client requests no contact from agencies or media sales.
Interview date: w/c 14th October
We are here for anyone affected by dementia to help them navigate some of the hardest and most frightening times of their lives. Dementia is the crisis no one is talking about. Our external communications reflect help (support we provide for people with dementia) and hope (investment in research and innovation that will mean a better future for people with dementia) and our social media channels have a huge role to play in that.
We are looking for a talented and tenacious new Head of Social Media to join our External Relations and Media team. Our new Head of Social Media will lead Alzheimer’s Society’s social media functions, developing a compelling and inclusive organic social media strategy which integrates with organisational aims and positions Alzheimer’s Society as the leading dementia charity in the UK.
This role will drive a high-performing team to deliver proactive social media content that resonates with a range of audiences across multiple platforms, from people with dementia/carers, through to decision makers, supporters and the wider public. And we want to ensure that we’re quick to react to breaking news and we’re watching out for channel-specific trends – creating engaging content that grows our audience and brand awareness.
The role will work closely with senior colleagues right across the Society with the need to influence and collaborate at the highest levels. You will manage a small team who are all talented and passionate in their roles, working to achieve the team's collective goal. We need our new Head to support and lead them on this journey.
And it’s a brilliant time to be a part of Alzheimer’s Society. Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is fantastic testament to all the people who make up Alzheimer’s Society
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days. You must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.
Application process: If you’re excited by the opportunity to help shape the future of Alzheimer’s Society, we would love to hear how your skills and experience are a good match for us. Please apply with a supporting statement on why you believe your skills and experience would be the best fit for this role.
About you
- Excellent verbal and written communication skills and the ability to liaise with a diverse range of stakeholders.
- Experience developing and delivering social media strategic plans
- Ability to be flexible, demonstrating your ability to shift your approach in an appropriate, respectful and supportive manner to help those affected by dementia.
- Ability to form and maintain strong and long-lasting relationships with our internal stakeholders and our supporters.
- Experience in leading a team to successfully achieve their aims and objectives, developing them to being Trusted Experts.
- You'll be a citizen of the Society and an all round visible ambassador for conferences, team days/meetings etc.
- Experience in prompting and advocating Equality, Diversity and Inclusion both internally and through social media.
- Experience of senior stakeholder management as you will be an instrumental member of our senior leadership team.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Financial Controller to join our Finance Team here at The Children’s Trust.
Reporting to the Head of Finance, the Financial Controller will assist in ensuring the integrity of the financial reporting systems, treasury management, and the processes of accounts payable and fundraising finance income processing. The Financial Controller will assist with producing the statutory accounts for group entities.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
The role holder will assist in maintaining high standards of professional competence and integrity in the finance team and play a pivotal role in supporting the Head of Finance in running the overall finance department.
Oversight of the integrity and accuracy of the general ledger
Responsibility for internal controls; prompt reconciliations of control accounts, separation of duties, and compliance with proscribed systems of authorisation
Assist in the preparation of annual accounts, in compliance with the SORP and relevant GAAP. Liaison with external and internal auditors
Lead in preparation of the annual cash flow forecast, and preparation of monthly reconciliations between forecast and actual
Bank reconciliations and posting of transactions
Month end processes and journals
Manage the purchase ledger function, ensuring the ledger is kept clean and at an acceptable level. Ensure the Purchase Ledger Manager is maintaining the sub ledgers within purchase ledger
Assist with the credit control function, in liaison with relevant service leads. This will be supported by KPIs
Oversee the Fundraising Accountant role, ensuring accuracy of reconciliations between Fundraising and Finance
Manage the Fixed Asset Register, ensuring its accuracy
Submission of the quarterly VAT returns and VAT reconciliations
Ad hoc Projects as required by the Head of Finance
Interview Date: To be confirmed.
Strictly no agencies, please.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Salary: £32,000 FTE (approx £22,857 pro rata)
Hours: Part time - 25 hours per week
Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support
Contract: Permanent
Responsible to: Director of Resources
Responsible for: Shop Managers and Assistant Manager, cover staff
Accountable to: Marketing & Communications Manager
Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction
Closing Date: 12 noon on Friday 4th October 2024
Interviews: TBC
ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION
We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community.
We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors.
The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting a Progression Coach in N5, London to join our team delivering our unique programme supporting young people into further education and employment. If you are….
· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures
· Committed to equity, diversity, anti-racist and anti-discriminatory practice
· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme
· Able to tell the stories of our work through data
· Confident in running one-to-one and group work sessions
· Knowledgeable of employability practices and the importance of tailored progression planning for young people
…then please click on the job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
The role would suit a motivated candidate who is able to multi-task and communicate effectively in a fast-paced environment.
The role is fixed term until March 2025, with the possibility to extend subject to funding.
About Open Age:
Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members.
What you get in return:
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution.
Access to the Cycle to Work Scheme through salary sacrifice.
We are a London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.
To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages). CV’s without covering letters may not be considered.
The client requests no contact from agencies or media sales.
I am delighted to be working with an amazing children’s charity in search of an Interim Recruiter. This is a full-time, London based hybrid (1 day per week in office) role for around 3-months. As the Recruiter you will work alongside the Resourcing Manager to implement a more proactive approach to talent acquisition at the organisation and strengthen the inclusive recruitment practice across the organisation.
Main duties:
Collaborate with the Resourcing Manager and Diversity and Inclusion to Lead, to enable the organisation to enhance inclusion best practice in our recruitment
Manage the end-to-end inclusive recruitment process, policies and Applicant tracking System, using that knowledge to advise, guide and equip recruiting managers to employ inclusion best practice in their recruitment campaigns.
Advise, coach, provide proactive search support to recruiting managers to develop a successful campaign first time
Talent map and attract passive applicants to apply for vacancies, using all available candidate databases
Use LinkedIn Recruiter and other online platforms and resources to develop talent pools by researching, identifying and engaging with a diverse range of candidates, demonstrating the charities values at all candidate touch points
Alongside the Resourcing Manager, deliver training in best practice inclusive recruitment.
Liaise with People Assistants to review the job advertising and marketing materials in line with the brand and tone of voice
Support the design and delivery of recruitment data and analytics, to inform and track progress and improve practice.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Great opportunity for a Media Engagement Lead at BRAC!
Are you passionate about making a difference in the world? Do you have a passion for media engagement and a desire to work with one of the leading global development organisations? If so, this role is for you.
BRAC is a renowned international development organisation founded in Bangladesh in 1972. They partner with over 100 million people living with inequality and poverty, particularly focussing on women and children. Their community-led, holistic approach spans across Asia and Africa, and are committed to driving positive change through social development programmes, social enterprises, humanitarian response, a bank, and a university.
The Role:
I am looking for a motivated Media Engagement Lead to join their European communications team, this role will be working in a hybrid manner, with a least one day in their Central London office. This is a full time role with a salary of £52K PA.
You will design and deliver BRAC's media engagement plans across Europe, with a particular focus on the UK, Germany and Scandinavia. You will be the focal point for their media engagement efforts, building and leveraging relationships with key media outlets to raise awareness of BRAC's work and values.
Key Responsibilities:
- Develop and implement media engagement strategies to enhance BRAC's visibility in strategic markets.
- Build and maintain relationships with key media contacts across Europe.
- Collaborate with various departments to ensure cohesive and effective media messaging.
- Monitor and evaluate the impact of media engagement activities.
About you:
- You have a passion for International Development and Humanitarian work.
- You will be a Media Manager who has demonstrable experience of media relations within press, PR or communications office where you've handled proactive and reactive activities.
- You have experience working with broadcast, print and online media.
- You have experience briefing and preparing colleagues to undertake media interviews, crisis communications and reputation
- Experience of working on projects with multidisciplinary, multicultural teams.
- Willingness and enthusiasm for accompanying journalists on visits to countries in Africa and Asia.
- Happy to travel to European locations as the role demands.
- Desirable to be French or German speaker but not essential.
What they Offer:
- A chance to make a significant impact in a leading global development organisation where you'll get the opportunity to shape and deliver their media activity.
- A collaborative and supportive work environment
TPP are excited to be supporting BRAC exclusively.
How to Apply: If you are ready to take on this exciting challenge, I want to hear from you! To apply for this role, please either reply to this advert putting BRAC in the title, with an updated version of your CV or contact Lisa Ross, or 0207 198 6060.
In the first instance you will be sent an information pack with details about the role and recruitment process. Application Deadline 9th October 2024.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a self-motivated and driven public health, inclusion and awareness manager. This is an exciting time to join Breast Cancer Now and the public health, inclusion and awareness team as we continue to grow as a charity and our work across the UK. Your role will continue to help drive forward our team’s work, which is to empower patients and the public to play a full role in managing their own risk of getting breast cancer, diagnosing breast cancer earlier and improving their quality of life after a breast cancer diagnosis and treatment. Thereby reducing the risk of recurrence.
You’ll be responsible for managing and expanding the development and implementation of behaviour change programmes across the UK. This includes growing our public health talk programme for external organisations and specific partners.
You’ll work closely with the associate director, public health, inclusion and awareness to deliver public health activities as identified in our strategy and team plans and work across the wider directorate and organisation.
About you
You’ll be a self-starter with proven experience of developing and delivering public health and inclusion initiatives, campaigns, behaviour change projects and programmes. This includes community based and digital interventions. You’ll have strong experience in people and volunteer management.
A confident communicator, you’ll have experience of developing and delivering training programmes or public health activities in a community setting to diverse audiences. You’ll be able to develop and maintain positive relationships at a local level with external organisations and groups including those from under-represented communities. You’ll also have experience of managing and supporting volunteers.
Highly organised, you’ll have the ability to adapt to changing circumstances. Someone who can demonstrate initiative, undertake projects independently and see projects through to completion, including both the management and evaluation of projects.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9.00am on Monday 7th October 2024
Interview date: Week commencing Monday 28th October 2024 (face to face)
Prospectus are delighted to be working with War on Want as they search for a passionate Senior Income and Engagement Officer to join their team.
War on Want campaigns in the UK to challenge human rights abusing corporations and governments, and hold those responsible for inequality and poverty to account. They publish in-depth research exposing injustice and human rights abuse globally. They work in partnership with grassroots groups, trade unions and workers’ organisations in the Global South. This is an exciting opportunity for someone who is passionate about political activism, ready for a brilliant next step in fundraising.
Working closely with the Director of Income & Engagement, your strategies and campaigns will deepen the relationship between War on Want and its individual supporters to both increase participation in their campaigns and grow unrestricted income.
The campaigns you run will acquire, retain, and develop individual supporters using a range of channels both on and offline. The ultimate aim of these activities is to increase the number of active War on Want members who support their work through regular direct debit donations. In addition, you will lead War on Want’s legacy programme and manage the Income & Engagement Assistant to ensure the delivery of first-class supporter care processes and an unbeatable supporter experience.
As individual giving lead, you will join the team at a very exciting time. They have recently launched a new supporter mobilisation strategy to bring transformative growth to our supporter base. This role would be well suited to someone who has worked across a range of channels: tele-marketing, direct mail and digital. You will have a passion for political change and activism!
The starting salary is £46,636 and the role is hybrid working, with one day a month at War on Want’s head office. More in-person days are required on an ad-hoc basis.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
If you enjoy working with people from different walks of life and backgrounds and thrive on making a positive impact within local communities, then we would like to hear from you.
This role involves supporting the implementation of the resident involvement strategy and ‘Resident Voice’ activities to ensure their success, whilst ensuring resident scrutiny and influence is central to improvements and service delivery. You will plan and oversee a range of activities and events, whilst building relationships with both residents and staff to ensure the successful delivery of our resident involvement strategy. You will be also supporting the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
The ideal candidate will have a strong background in working with local communities to achieve positive results, along with experience in housing, customer-focused service delivery, or administrative roles. They should possess excellent interpersonal, organisational, and negotiation skills, with a proven ability to prioritise tasks effectively. Strong proficiency in IT, exceptional customer service, and both written and verbal communication skills are essential, including the ability to convey information clearly, fluently, and concisely.
Job Purpose
- Support the implementation of the resident involvement strategy.
- Drive the implementation and success of ‘Resident Voice’ activities ensuring resident scrutiny and influence is central to improvements and service delivery.
- Plan and oversee a range of involvement activities and events
- Support the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
- As well as working with residents, you'll be building relationships internally to ensure the successful delivery of our resident involvement strategy and buy-in from all staff, so you'll need to be someone who can build a great rapport with people.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The client requests no contact from agencies or media sales.
Job Title: Information & Advice Helpline Officer (Maternity Cover)
Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)
(Some flexibility with hours/days may be possible)
Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)
Location: This role operates from our office in Thornton Heath
Salary: £8542.58 pro-rata from FTE of £25,627.74
Background to the Role
Do you have helpline or call centre experience? Are you good at communicating on the telephone? Do you enjoy helping people to find information and solutions to challenges? Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.
Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card. You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.
Main Duties (but not limited to)
- Providing information and signposting to callers to our Helpline and to people enquiring by email
- Entering new client referrals on our database and recording each new enquiry on our systems
- Supporting and supervising volunteers within the I&A Team
- This list is not exhaustive.
Responsibilities will include (but are not limited to)
- Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
- Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
- Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
- This list is not exhaustive.
CVs will not be accepted.
Closing date: 12pm, Friday 18th October 2024
Interview: Thursday, 24th October 2024
This post is subject to a Disclosure and Barring Service check.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them.
In this role, you will manage Media Defence’s capacity building work to develop or strengthen local legal capacity to defend, promote and strengthen freedom of expression.
This is a great opportunity to work with Teams across the organisation and with our partners abroad.
The client requests no contact from agencies or media sales.
Purpose of the job
This role is an exciting opportunity for an outstanding individual to join the UK Youth Fundraising team. UK Youth already works with a broad range of exciting corporate partners, including Coca-Cola Europacific Partners, KFC, Burger King and RSA Insurance. This role focuses on identifying and securing new income generation opportunities with Corporate Partners across strategic, commercial and charity of the year style collaborations.
Key responsibilities
- Lead and secure income from new corporate organisations and achieve new business targets
- Identify new corporate opportunities to add to the new business corporate pipeline
- Pro-actively engage new businesses using a range of methods: e.g. working with senior stakeholders, events, networking, cold calls, emails, LinkedIn
- Develop and strengthen warm relationships with prospective funders and find opportunities to engage them in the work of UK Youth
- Develop corporate bids, budgets and proposals, managing the process across different teams, cultivating strong relationships with internal and external stakeholders
- Create and present high quality, persuasive funding bids to C-suite audiences and senior stakeholders
- Present and attend meetings alongside senior leaders and stakeholders at UK Youth
- Work with the Senior Partnerships Manager to identifying new streams of income from different corporate audiences
- Work with the Senior Partnerships Manager to develop the corporate partnerships offer beyond income generation, identifying opportunities for corporate partners to offer their skills and expertise to further UK Youth’s charitable objectives
- Ensure all donations are accurately recorded and recognised, working closely with the finance team
- Ensure that the CRM is up to date and accurate at all times
- Keep up to date with trends, research and data on fundraising and corporate partnerships, helping to inform long-term strategy
Experience we're after
- Demonstratable experience in a sales or corporate fundraising role, working on six – seven figure proposals
- Proven track record of corporate partnerships fundraising/ securing sales targets from new organisations
- Experience of working in a busy and deadline-driven environment and achieving ambitious targets
- Experience negotiating, pitching and presenting to senior (C-suite) internal and external stakeholders
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 7th October 2024 at 11:59pm (Midnight)
Interview date(s) proposed: w/c 14th October 2024
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting role, for a charity finance professional and great communicator to join CoppaFeel!.
- Are you analytical and forward thinking with finances?
- Do you enjoy collaborating and empowering the wider organisational team in finance understanding?
- Do you like variety in a Finance role?
If yes to the above we would love to hear from you.
For parttime applications we are able to consider 4 days a week.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
About the role
This is a new role at CoppaFeel! as we grow and develop our finance team. As the Senior Finance Manager, you will have responsibility for overseeing CoppaFeel!’s finances . The Senior Finance Manager will be a key role in providing support and analysis to help decision-making for Leadership team.
This role will suit someone who is looking to join a small, dynamic and growing organisation to integrate finance within the organisation through building relationships with the wider team. You will be able to understand the story behind the numbers and work with the wider team to ensure financial cost effectiveness..
KEY DUTIES AND RESPONSIBILITIES
Strategic
- Support on the annual Budgeting and quarterly Forecasting process
- Support with long term financial plans
Reports
- Preparation of budget holder monthly reports and other internal financial reports
- Supporting with cashflow monitoring
Stakeholder
- Support Auditors with audit information
- Line manage finance assistant/intern
- Create and maintain positive relationships with members of the Senior Leadership Team (SLT) and team managers in order to aid in their understanding of budgets and financial statements, and to support them with their day-to-day budget management and finance needs.
Finance processing
- Manage day to day running of the finance function (Banking, team queries)
- Trial balance reconciliation and month end journals
- Manage and maintain appropriate financial policies and financial controls mitigating financial risk and implementing best practice.
Skills and experience
Essential
- Part qualified Accountant or qualified by experience
- Evidence of building successful working relationships externally and internally and at all levels of an organisation
- Able collaborate and use good interpersonal skills to navigate complex and or difficult conversations
- Ability to analyse complex information, problem solve and communicate findings effectively.
- Have good working knowledge of reporting requirements and UK charity regulations experience including SORP
- Have experience driving change and improving processes.
- Experience of line management
- Intermediate to advanced excel skills (pivot tables, sumifs, vlookups etc)
Main benefits, Terms & Conditions
Annual Leave: 22 days pro rata (plus public holidays). Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.
A hybrid of office and flexible, working Daily Flexi Time: starting anytime between 8am and 10am. Working from home up to 3 days per week (pro rata).
Training: We have a budget each year for employees training and development plans.
Application information
Applications close on Monday 23rd September 9am. CoppaFeel! reserves the right to close the applications early in the case of a high volume of applications. Interviews will be held on a rolling basis so early application is advised.
Equality, Diversity & Inclusion Statement
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.