Office And Database Manager Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Populo Living are partnering exclusively with Robertson Bell in their search for a permanent Head of Finance – Treasury and Financial Planning. Populo Living is a development and housing company wholly owned by a single shareholder, Newham Council. Populo Living enable Newham to keep control of Council land and build high quality, low carbon homes and neighbourhoods whilst retaining the developer profit for Newham Council, in the form of new affordable homes and long-term investment income.
The role of Head of Finance – Treasury and Financial Planning will lead, manage and co-ordinate the provision of the Groups Financial Planning, Treasury Management Services and Management Accounting functions as well as assist the Finance Director to lead and manage the Finance team.
The role:
- Lead, manage and motivate a team of four with two direct reports.
- Lead on all treasury related matters for the group such as arranging new funding, loan compliance, cashflow and banking.
- Lead on the organisation’s annual financial plan, including extensive sensitivity analysis of key performance indicators.
- Lead on the review of management accounts and production of board papers.
- Attend relevant committees and board meetings as required.
- Build strong collaborative relationships with all key stakeholders.
- Deputise for the Director of Finance and Resources as required.
- Support the Financial Controller to deliver year end accounts.
- Oversee cashflow forecasting, managing all cash and loan balances.
The organisation:
Populo’s vision is that by 2030 they will manage at least 2,000 new high quality sustainable rented homes in Newham and generate significant social value investment through their Community Wealth Building Strategy and as a Net Zero Carbon company. This Vision aims to support the wider Council vision that is centred on using Community Wealth Building as a powerful force for economic and social justice, creating a fairer, more equal, and sustainable borough in which people have a genuine opportunity to reach their potential.
Essential criteria:
- Fully qualified Accountant.
- Previous experience working in either social housing, a commercial house builder or residential lettings.
- Experience developing and delivering on treasury strategy.
- Technical knowledge around long term planning AND management accounting forecasting.
- Strong people management skills as well as being resilient and have an appetite for change.
This position requires someone able to commit to working three days per week from Populo’s head office in Stratford. Benefits include 30 days of annual leave and an employee pension contribution scheme of 10%.
The closing date for applications is 6th October with first stage interviews taking place the week commencing the 14th October.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re partnering with Christian Aid to support their recruitment of their Digital Optimisation Analyst on a permanent basis.
The organisation offers two options of working patterns for this role. They are open to candidates doing 2 days/week in the London office (£49,000-£52,900) or fully remote candidates (£44,000-£48,200).
The Digital Optimisation Analyst is instrumental in advancing Christian Aid's digital strategy and supporting colleagues in achieving digital, fundraising and supporter engagement goals. Through utilising measurable data and analytical tools such as Google Analytics, the role provides in-depth campaign analyses, performance reports, and a deep dive into users' online activities and behaviours. The deliverable insights and contributions empower teams to make data-driven, impactful decisions that generate positive change across the organisation.
You will be the go-to expert in digital analysis (particularly GA4), working closely alongside a variety of teams to maximise the reach, engagement and conversion of digital journeys.
Key skills include:
· Demonstrates significant working knowledge/experience specialising in digital analysis and Insight
· Significant experience in producing analysis/reports with strong narratives from a variety of digital sources (including Google Analytics 4, email marketing, social insight, META and other tracking/performance monitoring tools) to inform and optimise marketing, fundraising and conversion rate strategies.
· Proficiency in statistical analysis to identify trends in data (e.g. descriptive and comparative statistics correlation, hypothesis testing, regression/data modelling), robust A/B testing, and project optimisation.
· Advanced understanding of tools and frameworks for monitoring the performance of digital marketing and products, including Google Analytics dashboards and custom reports.
· Advanced understanding of Google Analytics 4 (including funnel analysis, segmentation, and ecommerce tracking), Tag Manager, Hotjar (or equivalent), Content Square, Power BI, and Looker Studio.
· Ability to manage external suppliers that provide these tools and services.
· Able to interrogate relevant data sources to support the development of supporter journeys and identify problems/potential solutions to conversion, efficiencies, and user experience.
· Maintain and develop tracking requirements for website features and activities.
· Knowledge and application of tag management systems, including editing of tags.
· Experience developing and working on fundraising and campaigning KPIs and models.
· Experience in integrating digital data sources with CRM database systems.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
About the role
Imperial is looking for a Regular Giving Officer (Mid-value and Telephone Campaigns) to join their successful Regular Giving and Legacy Giving team. This is a diverse role with plenty of opportunities for development and learning in a higher education setting, excellent experience if you currently work in the charity sector and would like to expand your knowledge.
The Regular Giving programme seeks philanthropic support from alumni and friends and this role will focus on raising money from telephone campaigns, and donors who are able to give at mid-level. Regular Giving mainly raises money to support students who struggling financially through hardship funds, the bursary and scholarships.
What you would be doing
The Regular Giving and Legacy Giving team at Imperial is a high-performing team, with a well-established, successful programme that is looking to implement new strategies to keep growing. This role is vital to continue that success by focusing on two key areas of growth for the team – telephone campaigns and mid-level giving. The post-holder will be responsible for implementing the strategy for these areas as well as the day-to-day work.
In this role, you will also represent and promote the mid-value giving programme across Advancement building relationships with Faculty fundraisers to ascertain giving opportunities below £25,000.
You will partner with the Regular Giving and Legacy Giving Manager to manage a large portfolio of mid-level supporters using mail and email as well as face to face fundraising. You will be responsible for managing the newly-rolled out mid-level giving club, Imperial Ionic.
What we are looking for
• Experience of working in or knowledge of mid-value and telephone fundraising
• Experience of building relationships with a wide range of internal and external stakeholders, including colleagues up to a senior level, alumni and donors
• Experience of working with databases and/or CRM systems
• Excellent oral and written communication skills, including a confident, helpful and professional telephone manner
• Advanced Microsoft Office skills
• Evidence of strong interpersonal and influencing skills
• Ability to think strategically, with strong project management skills and a methodical and organised approach
• Ability to work autonomously, prioritising workload and keeping to deadlines
• Willingness to travel within and outside of the UK for specific events
• A flexible approach to working, able to work some evenings and weekends to accommodate alumni and related university events
• Educated to degree level or demonstration of equivalent relevant work experience
What we can offer you
• Extensive training and development opportunities
• Access to an extensive peer network within Higher Education
• The opportunity to continue your career at a world-leading institution
• Sector-leading salary and remuneration package (including 38 days off a year)
Further information
This is a full-time, open-ended role based at our South Kensington Campus.
If you require any further details on the role please contact Sacha Anthony.
Closing date: 02-Oct-2024
To apply, please click “Apply Now”.
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.
This role supports the delivery of NHS Providers’ public affairs strategy in the interests of NHS trusts and foundation trusts, including parliamentary, government and stakeholder relations.
We are looking to recruit someone who is passionate about parliament, public affairs and policy to join our team to support the delivery of our ambitious public affairs and stakeholder management programme.
The postholder will support our parliamentary, government and stakeholder engagement, with the aim of ensuring that the voice of our members is heard across Westminster and Whitehall and that our influence as the voice of the NHS frontline is strengthened with key decision makers. This includes helping to ensure that trusts and NHS Providers colleagues are well-briefed on key parliamentary and government developments and providing administrative support to the public affairs team.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
The client requests no contact from agencies or media sales.
Fundraising Officer - Community and Events
Location: Hybrid from our office in Stroud, Gloucestershire or remote based
Salary: FTE £23,000 to £26,000 per annum (depending on experience)
Role Status: 28 to 35 hours per week
Start Date: 2 Oct 2024
Make a lasting impact by joining our team as a Fundraising Officer (Community and Events) and help us transform the lives of those affected by meningitis.
This role is a 12-month fixed term contract.
About the job
To continue our life-changing work, we are seeking a Fundraising Officer on a 12-month fixed term contract to join our friendly and supportive team. Working collaboratively to achieve ambitious goals and play a pivotal role in the development and implementation of our community and events fundraising programme.
This role is a fantastic opportunity for someone wanting to move into a career in the charity and fundraising sector. We would welcome applications from people with no fundraising or charity sector experience, but who have transferrable skills and experience to the role. Please ensure you clearly demonstrate in your supporting statement how your experience and skills fit with what we are seeking below.
What we’re looking for
The successful candidate will have excellent relationship management skills, with the ability to create and implement successful marketing plans using a range of communication channels. You will have the ability to motivate and inspire others and have high levels of project and event management, with the ability to communicate with confidence and fluency. You will feel at ease speaking over the phone, email and in person with a broad range of people, for example families affected by meningitis.
Personal Specification
Skills and Experience:
- Professional fundraising, marketing or sales experience preferably within a charity
- Event and/or project management
- Experience of working on cross-organisational projects
- Experience of delivering exceptional supporter care
- Working in target driven environments
- Achieving financial targets and budget setting
- Experience of producing a range of effective communications
- Experience of using a Customer Relationship Management (CRM) Database
- Data protection (Preferably within the charity sector)
- Excellent relationship management skills, with ability to motivate and inspire others
- Excellent networking skills
- Engaging interpersonal skills, with the ability to communicate with confidence and fluency
- Strong administration, ability to plan, balance and cope with competing priorities
- Excellent written and telephone communication skills
- Numeracy and attention to detail
- Empathy, often working with individuals who have been affected by meningitis.
- Competency in Microsoft Office, particularly Excel and Word
- Strong self-motivation with ability to work on own initiative identifying and maximising fundraising opportunities
Desirable Selection Criteria
- Professional marketing or fundraising qualification
- Member of the Chartered Institute of Fundraising
- Working with volunteers
Other Requirements
- Commitment to the goals and values of Meningitis Now
- Occasional out-of-hour travel and attendance at support events, when required
- Other requirements as determined by the organisation
- Full UK driving license and access to a vehicle
Ready to apply?
Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.
Closing date for applications: 10am on Wednesday 2 October 2024*
Interviews: Thursday 10 October and Friday 11 October
*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Join Addiction Family Support
Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.
The Role: Bereavement Support Worker
As a Bereavement Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals affected by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.
This role offers flexibility, allowing you to work remotely or in person, depending on the needs of the service and your own availability. Bereavement Support Workers operate within a flexible rota system to ensure those in need of support receive timely and consistent care.
Responsibilities:
- Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction.
- Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
- Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
- Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
- Maintain accurate and confidential records in line with GDPR and the charity’s policies.
- Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.
Ongoing Support
As a Bereavement Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
The deadline for submitting applications is 4.00pm Friday 11 October 2024.
Interviews will be held Tuesday 15 October 2024.
Please only apply if you meet the person specification and have the required skills, qualifications and experience.
The deadline for submitting applications is 4.00pm Friday 11 October 2024.
Interviews will be held Tuesday 15 October 2024.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Home-based in NHS SW Region with occasional visits to our office in London.
Ataxia UK is looking for a skilled and dedicated Specialist Ataxia Nurse for our new community-based nursing service, focused on supporting individuals with ataxia in the South West of England. The role is a significant development in expanding access to expert and joined-up ataxia care for the ataxia community, particularly in regions currently underserved by neurologists with expertise in the ataxias.
As a Specialist Ataxia Nurse, you will provide personalised, face-to-face, and remote support to patients, assisting them in navigating the NHS and social care systems. Your responsibilities will include supporting patients during medical appointments, coordinating essential therapies such as physiotherapy, speech therapy, and occupational therapy, and building strong relationships with healthcare professionals to enhance understanding and treatment of ataxia. Additionally, you will contribute to the development of resources and information for the ataxia community.
We are looking for an experienced nurse with a background in neurology or chronic disease management and a strong commitment to patient advocacy. The ideal candidate will be a clear communicator, capable of working independently while collaborating effectively with multidisciplinary teams. Your role will be vital in ensuring that individuals with ataxia receive timely and appropriate care, helping them to manage their condition and maintain their quality of life.
If you have any questions or would like to have an informal discussion about the role, please do not hesitate to contact Wendy O'Mant (contact details can be found on the Job Description)
Shortlisting - week beginning 14 October
Interviews - week beginning 04 November
Please send a current CV and covering letter, detailing how you meet the criteria in the job description / person specification and why you would be best suited for the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Book-Keeper/administrative responsibilities /HR
Part-time: 21 hours per week
Reports to: Director
Salary: 27,500 PA for full-time (pro rata salary)
Job Purpose:
The Bookkeeping/admin role include Managing and coordinating monthly reporting, budgeting and reforecast processes. Answering the telephone, ordering stationary. Providing back office services such as accounts payable, collection of time sheets and payroll. Monitoring cash flow, petty cash handling, paying invoices, communicating with local government finance team, HR and funding application /budgets and monitoring.
Experience of working in a medium size charity and can be work as part of a team friendly cooperative.
Key Responsibilities:
Bookkeepers are responsible for several duties related to managing financial records these responsibilities may include:
· Processing payments, invoices, income and receipts and entering data into accounting software (QuickBooks online) or databases then filing hard copies
· Preparing financial statements showing organisation income and expenditure
· Paying vendor invoices and tracking bank account balances
· Completing VAT returns (if related)
· Verifying the accuracy of business accounts and alerting the management of errors
· Recording any inconsistencies to help the Accountants reconcile inaccuracies
· Developing monthly financial statements including cash flow, profit and loss and balance sheets
· Work with purchasing to enter all PO driven invoices.
· Track employee purchases – ensure appropriate use of company credit cards.
· Work with and support Leadership Team to ensure all expenses are tracked and costs reduced
· Prepare weekly financial reports and correspondence for internal or external review
· Identify opportunities for increased efficiency, enter data for divisional budget and expenses for reporting to Leadership Team.
· File and sort documents (paper and electronically, creating consolidated reports when necessary)
· Various accounting, journal entries, and inventory adjustments.
· Set up and disposal of assets, maintain depreciation schedule
· Preparing employee wages
· Managing employee expense claims
· Helping the with administrative duties and preparing yearly accounts
· Responsible for timesheets, correct or address any payroll changes on weekly basis.
· Give out payslips, email payslips, input on-line banking and advise when submitted for approval.
· Monitor payroll on a weekly basis for any payroll deductions etc
· Prepare payroll & government returns and remittances and payments including HMRC.
Health and Safety and Human Resources:
· Reviewing charities policies and procedures, assisting manager to understand and implement these policies with their staff, to maintain the HR and Safe portals.
· Additionally, work will need to be done to improve the already systems in place
· Attending meetings & note taking
· Ensure all staff are compliant with compulsory CPD, and maintaining up to date records
· Ensuring device policies, mobile phone & laptops, are signed and uploaded onto HR for all staff in possession with a device
· Support recruitment of new staff and lead induction process
· Ensure all new starters and leavers complete all the required paperwork, and that department managers have uploaded the relevant paperwork onto the relevant system
· Human Resources include processing DBS updated
· Manage employee pension plan.
· Maintain vacation, sick leave and attendance records.
· Maintain list of employees.
This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to change based on the needs of the organisation. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.
PERSON SPECIFICATION
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and assists the Lifelong Family Links with annual budget preparation process including preparation of accounting and personnel reports, document compilation and analysis, and data management.
To take part assigned operations to achieve goals within available resources; plans and development of the organisation; reviews progress and suggest changes in law as needed to Director
Participates in the development of short and long range plans; gathers, interprets, and prepares data for Director, reports and recommendations; coordinates department activities with other departments and agencies as needed.
Reviews and evaluates programs and services to determine how well they meet the legal requirements intent of the charity.
Support grant programs; prepares grant applications. Conducts operational effectiveness reviews and/or management audits to ensure functional or project
Skills/Experience Required :
· AAT qualified
· Previous book-keeping experience essential
· Microsoft Office suite – Excel
· QuickBooks online
· Working for a charity experience
· Funding applications experience
Our Aims Lifelong Family Links will work in partnership with children/young people and adults with a disability, their carers and relatives
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Improving the mental wellbeing of Londoners by supporting them to gain and sustain good employment
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
As an Employment Specialist at Twining Enterprise, you will play a crucial role in our IPS Workwise Employment Services programme. The service provides employment support to people across Northeast London, with serious mental health challenges, to gain and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence. A day in the role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining and partner databases, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- A commitment to Twining's mission, vision, values;
- A dedication to promoting mental health and meaningful employment;
- A positivity to champion equality, diversity and inclusion;
- Deliver a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering an IPS employment service. This will include working alongside managers and frontline staff and members of partner/commissioner organisations.
- Deliver a role with a dual responsibility to clinical partners and Twining, while complying with Twining's internal procedures and all relationships, both internally and externally.
- Manage a caseload of up to 25 people, advising and supporting clients to overcome barriers, to help them find new employment and remain in work.
- Ensure Twining's CRM and the Trusts Rio system are updated with all plans and actions relating to your clients. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.
- To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
- To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
- To promote the benefits of supporting participants to access employment, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
- To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
- To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
- To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
- To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
- To deliver employment workshops with other members of staff as required.
- To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
- To maintain a professional relationship with the clients and with staff, with particular attention to confidentiality and maintenance of professional boundaries.
- Update and maintain NHS patient record (Rio).
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
- IPS delivery experience (D)
- Demonstrable evidence of Continuing Professional Development (E)
- Experience of internal (and external) partnership working (E)
- Demonstrable experience of successfully working to targets (E)
- Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E)
- Experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
- Experience of joint working and working in multi-agency partnerships (D)
- Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
- Excellent verbal and written skills and ability to communicate concisely and effectively (E)
- Demonstrable experience of providing excellent customer service skills (E)
- Understanding of our participant group and the barriers they may face (E)
- Skilled in coaching and guiding people to maximise potential (E)
- Knowledge and understanding of the relationship between employment and mental health (D)
- Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
- Able to present confidently to external stakeholders and partners at various levels (D)
- Experience of opening job opportunities with a range of employers (D)
- Understanding of data protection and information security (E)
- Excellent interpersonal and communication skills (E)
- Dynamic personality, confident engaging with a range of stakeholders to promote the service (E).
- Good at building relationships with both internal and external stakeholders (E).
- Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
- Ability to work well as part of a team and independently when required (E)
- Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
- Strong belief in the value of employment in supporting good mental health (E).
- Empathetic and person centred (E).
- Open to feedback and proactive in addressing self-development (E).
- Proactive in managing one's own health and wellbeing (E).
- Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E).
- This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E).
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974 (E).
- Trained in the IPS approach (D).
- Willingness to travel in designated Borough of Redbridge (E).
- Able to work flexible hours as the needs of the job dictate (E).
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are recruiting for a well know animal charity for temporary full time Supporter care officer based in central London, this post is for 6 months initially.
Brief overview of role
To play a key role as part of a busy Supporter Care team delivering outstanding multi-channel services to existing and potential supporters and donors, through the provision of high-quality supporter care, donation and fulfilment services.
To work closely with other fundraising teams and stakeholders to deliver an excellent service to a variety of supporters, including delivering fundraising stewardship activities.
The Role
To respond to donor and potential donor enquiries through multiple channels with the aim of complete supporter satisfaction and, encouraging supporters to retain or increase their support
To respond in appropriate tone and style in a timely manner with accurate information, following agreed contact structures and completing the necessary administration, such as collecting a donation or adding information onto the database
To take inbound and make outbound telephone calls/emails as required to new supporters, follow up queries, address concerns, verify details or thank donors.
To retain and manage information needed for contact management, using appropriate resources and reference materials, including preparing and sending briefs to the rest of the team and agencies/suppliers
To handle complaints from a variety of sources and respond sensitively and in line with agreed quality objectives
To contribute to the teams objectives by actively taking part in, or leading on specific projects
To recognise fundraising opportunities and promote them amongst the charitys supporters
The Candidate
Experience of working in a fundraising customer service environment, delivering stewardship activities, asking people for money, and understanding the importance of delivering excellent customer care
IT literate, across all standard Office software with experience of using databases and data collection.
Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to different audiences, recognising the importance of diversity.
Excellent interpersonal and communication skills both written and oral.
Highly accurate with excellent attention to detail and ability to problem solve effectively.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Direct Marketing Executive (Acquisition) to join an incredible medical charity and support the acquisition strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location 27,250 29,697 (Remote) - 32,625-35,000 (London)
The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!
The Role
Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and
relevant performance reviews.
The Candidate
Experience of running effective digital campaigns on a national or regional basis.
Experience of using a variety of fundraising channels including digital, email, social media, direct mail, telemarketing and SMS.
Experience of using fundraising databases e.g. Dynamics 365, Raisers Edge or similar to produce reports and access a range of data.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Hello, thank you for considering a Youth Violence Intervention Practitioner role with Redthread.
About us
We are a team of compassionate, collaborative and courageous professionals. Every day, we challenge ourselves to keep learning, adapting and innovating, supporting vulnerable children and young people wherever they need us. Our vision is a society where all children and young people live healthy, safe and happy lives. We’ll never stop until this is a reality. Please click here to visit our website and learn more about our approach and the services we provide. These clips, Redthread animation, C4 News - Young Women's Service, BBC News, and ‘A day in the life’ will give you a glimpse of what we do every day.
Sound good? Before making an application, please ensure that you've read through this job pack, including the important information on the final page on how to apply. For more about our recruitment process, benefits and our commitment to safeguarding, equity, diversity, and inclusion please check out our guidance for applicants on our website here.
About the role
Post Title: Youth Violence Intervention Practitioner
Hours: 37.5 hours per week, with regular evening and weekend shifts required. Shifts will be scheduled to ensure team cover from 7:30 am to 9:00 pm daily.
Location: Onsite, University Hospital, Lewisham, London. With regular travel to other Redthread sites and offices when required.
Salary: £29,767.50 per annum + benefits
Contract type: Permanent
DBS Level: Enhanced with barring
Work area: Youth Violence Intervention
Responsible to: Team Leader
Purpose of the post
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To be part of the youth work team at Redthread, with a primary focus on the Youth Violence Intervention Programme.
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To assist with Redthread’s other activities as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Role Description
We are seeking an enthusiastic and proactive Programme Coordinator to take the lead in ensuring the seamless execution of all student-focused events. In this pivotal role, you will immerse yourself in SEO-London’s wide range of programmes, gaining insight into the industries they support and using this knowledge to engage with students and partner firms. You’ll be at the heart of planning, organising, and promoting impactful events that drive student success.
Your data-driven approach will allow you to create insightful reports that measure the impact of each programme, helping to shape future initiatives. Collaborating closely with a passionate team, you’ll have the opportunity to propose fresh ideas and innovative solutions to continuously enhance the student experience.
With a strong focus on delivering top-tier customer care, you’ll ensure every student interaction is professional and supportive. This is an exciting chance to make a meaningful contribution to the development of future leaders while honing your skills in event coordination and stakeholder management!
If successful, you will sit within the SEO Schools division of SEO London, where you will support the prep and delivery of multiple impactful and engaging initiatives, such as:
- SEO Empower (Year 12-13): A 2-year work readiness programme where students benefit from multi-industry insight sessions, work experience, university access, mentoring and skills training
- *New for the 2024-25 academic year* Plan A (Year 13): A 6-month programme designed to educate and train students intending to pursue a Higher-Level Apprenticeship, through demystifying the landscape and application process
- *New for the 2024-25 academic year* SEO Ignite (Year 11): An Intensive 1-week residential programme for students post-GCSE exams, which delivers introductions to career pathways, insights to different industries and authentic exposure to employers
- *New for the 2024-25 academic year* SEO Spark (Year 10); A 1-day career insight opportunity where SEO London connects partner schools with sponsor firm volunteers to deliver interactive activities that meet careers benchmarks
Accountabilities
DAY TO DAY DELIVERY OF EVENTS
- Responsible for the overall administration of all student events, ensuring student communication is exceptional. Including event management (covering agenda creation and resource/activity development), student and partner communication/coordination, along with posting opportunities and roles in the weekly newsletter.
STUDENT MANAGEMENT & QUERY HANDLING
- Responsible for the relationship management of the students - including the ability to understand needs, resolve issues, and anticipating and creating a strong relationship on behalf of SEO-London
- Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
- Responsible for managing the programme inboxes (where applicable)
- Responsible for identifying creative and innovative ways to connect, educate and train students
- Provide oversight of higher education applications, CV support, screening, and recruitment preparation
- Responsible for attending campus/school careers events and representing SEO-London professionally with knowledge and enthusiasm
- Organise mentoring and buddying allocations
QUALITY ASSURANCE
- Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.
- Responsible for running reports to track and monitor events from the CRM
Required qualifications
- University degree (any discipline)
Candidates without qualifications will be considered if they have at least 1 years relevant and relatable work experience in a similar role.
Skills and experience
We are looking for applicants who have demonstrable experience in some of the following skills and will be willing to learn and develop others:
- Project Management
- Stakeholder management
- Organisation skills
- A passion for supporting young people, along with having a working knowledge of the student lifecycle (both school and university) in the UK
- Having an interest and knowledge about the industries SEO-London operates in
- Business writing skills
- Diversity and inclusion knowledge
- Database experience and analysing data
- Strong understanding of employability skills required by students to be job market ready
- Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in Word, creating spreadsheets, tables & running and analysing pivot tables in Excel; along with the ability to manage Outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate.
- Demonstrable communication and listening skills
- Ability to collaborate and work as part of a team
- Empathic approach to working with others
What we offer?
- Salary: from £26-31k, depending on experience
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family Friendly Policy
- Flexible working - 2 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Closing date for applications: 29th September 2024 - 23:59pm
First Interview dates: 8th and 10th October 2024
Second Interview dates: 15th October 2024
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a big impact with a dynamic small charity transforming lives in Africa. Join us to help ensure we reach everyone with water, sanitation & hygiene, leaving no one behind.
Since 2004, Village Water has been dedicated to transforming lives in Africa by providing vital support in hygiene promotion, sanitation facilities, and safe water (WASH) in rural communities of Zambia and Mozambique.
Working together with local partners, we strive to reach the most marginalised populations in rural villages, schools, and health centres, creating positive impacts on their health and empowering them with opportunities.
As a small yet dynamic team, we pride ourselves on our personal touch and can-do approach. We need a creative and industrious person with excellent communication skills and ability to build strong relationships with trusts, community groups and individual supporters.
Key information:
Location: Remote working. (UK only) Must be able to attend a minimum of 5 mandatory meetings per year (includes overnight stay for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere.
Contract: Permanent. Full time 37.5 hours a week.
Salary: Between £33,000 – £35,000 a year depending on experience.
Benefits and entitlements: Matched pension contributions - 7% of salary after probationary period, 5 weeks' annual leave plus bank holidays and discretionary Christmas shut down.
Reporting to: Head of Fundraising, Village Water.
Job Purpose
To develop and manage your own portfolio of existing trusts, community and individual donors, and research and prioritise new opportunities ensuring high quality stewardship to secure ongoing support. This role will focus on producing high-quality applications and reports to funders and by providing excellent account management and cross-team collaboration.
Responsibilities
Trust Fundraising
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Develop, manage, and maintain a trust fundraising portfolio with a clear, scheduled pipeline of funding applications, coordinating opportunities and team resources to meet targets.
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Cultivate strong working relationships with current and new trust and foundations, proactively seeking meetings.
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Collaborate with colleagues to create compelling proposals and reports.
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Work with monitoring and finance colleagues to inform impact and budgetary needs, ensuring timely reporting to donors in line with their grant conditions.
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Build resilient, long-term relationships with identified supporters, keeping them well-informed about events, campaigns, projects, and the charity itself, to foster a strong sense of belonging to Village Water.
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Use multiple research methods and communication channels to build and manage a prospective donor pipeline.
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Research and write applications to grant-making trusts, targeting an amount in line with Village Water's annual budget, with an emphasis on securing unrestricted funds where possible.
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Maintain legacy communications and promote legacy options to our long-standing supporters.
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Ensure all information on your portfolio of donors is well stewarded, recorded, and actioned in Village Water's database.
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Develop ad-hoc events and campaigns both in person and via Zoom, recruiting and managing volunteers where necessary.
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Send personalised thank-you communications and updates to individual supporters, manage ongoing engagement with regular donors, and oversee the distribution of physical milestone cards to celebrate significant achievements.
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Support fundraising team with social media content ideas that highlight our activities and showcases the impact.
General
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Work collaboratively with staff, volunteers, external suppliers, and local partners to advance organisational goals.
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Attend networking events and build relationships that benefit Village Water.
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Participate in and report during weekly team meetings and, when necessary, at Trustee meetings.
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Provide assistance for other fundraising initiatives as needed, promoting a collaborative work environment and supporting the overall fundraising efforts of the organisation.
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Ensure compliance with the organisation's safeguarding policies by completing all required training.
Skills and experience:
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Demonstrable success in securing grants, including awards between £20-£100k.
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Confident and effective communicator with excellent presentation skills, able to engage with a range of supporters in groups, individually, face-to-face, and remotely.
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Proven experience in writing compelling cases for support and supporter updates that inspire and persuade donors.
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Ability to develop, analyse, and interpret budgets and financial information.
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Strong database skills, including experience in fundraising performance analysis.
Equality and Diversity
Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential.
Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance.
Please only apply if you are legally entitled to work and currently live in the UK and can easily travel to Shrewsbury for in person meetings?
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a big impact with a dynamic small charity transforming lives in Africa. Join us to help ensure we reach everyone with water, sanitation & hygiene, leaving no one behind.
Since 2004, Village Water has been dedicated to transforming lives in Africa by providing vital support in hygiene promotion, sanitation facilities, and safe water (WASH) in rural communities of Zambia and Mozambique.
Working together with local partners, we strive to reach the most marginalised populations in rural villages, schools, and health centres, creating positive impacts on their health and empowering them with opportunities.
As a small yet dynamic team, we pride ourselves on our personal touch and can-do approach. We need a creative and industrious person with excellent communication skills and ability to build strong relationships with corporate supporters.
Key information:
Location: Remote working. (UK only) Must be able to attend a minimum of 5 mandatory meetings per year (includes overnight stay for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere.
Contract: Permanent. Full time 37.5 hours a week.
Salary: Between £30,000 – £33,000 a year depending on experience.
Benefits and entitlements: Matched pension contributions - 7% of salary after probationary period, 5 weeks' annual leave plus bank holidays and discretionary Christmas shut down.
Reporting to: Head of Fundraising, Village Water.
Job Purpose
To maximise income for Village Water’s work from corporates (UK and International) & to develop and manage your own portfolio of existing corporates and research and prioritise new opportunities ensuring high quality stewardship to secure ongoing support. This role will focus on networking, delivering compelling pitches to corporates, organise and support corporate fundraising events, preparing high-quality funding applications and reports, providing exceptional account management, and fostering cross-team collaboration.
Responsibilities
Corporate Fundraising
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Develop, implement, and sustain a dynamic corporate fundraising portfolio, maintaining a well-organised pipeline of funding opportunities.
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Attend and contribute to networking events, while actively organising events to foster relationships with new and existing corporate donors.
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Identify and pursue corporate funding opportunities by aligning proposals with companies' ESG policies, emphasising shared values and potential partnerships.
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Establish and nurture relationships with Donor Advised Funds (DAFs) to unlock new support avenues.
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Work closely with colleagues to develop compelling proposals and reports that effectively communicate the organisation's impact and funding needs.
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Coordinate with monitoring and finance teams to ensure timely and accurate reporting to donors, adhering to grant conditions and budget requirements.
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Maintain precise and well-managed donor information in the organisation’s database to facilitate efficient tracking and follow-up.
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Organise pop-up events for and with corporate partners to enhance engagement and visibility.
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Support fundraising team with social media content ideas that highlight our activities and showcases the impact.
General
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Work collaboratively with staff, volunteers, external suppliers, and local partners to advance organisational goals.
-
Participate in and report during weekly team meetings and, when necessary, at Trustee meetings.
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Provide assistance for other fundraising initiatives as needed, promoting a collaborative work environment and supporting the overall fundraising efforts of the organisation.
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Ensure compliance with the organisation's safeguarding policies by completing all required training.
Skills and experience:
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Demonstrated ability to secure funds from new corporate partners, with experience in winning awards exceeding £10,000.
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Confident and skilled in delivering presentations to a diverse range of supporters, whether in groups, individually, in person, or remotely.
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Proven experience in crafting persuasive cases for support and donor updates that motivate giving.
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Expertise in building and maintaining strong donor relationships to ensure sustained support.
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Strong writing skills for creating compelling cases for support and effectively presenting the organisation’s work to potential donors.
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Ability to develop, analyse, and interpret budgets and financial information.
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Proficient in using databases for fundraising performance analysis.
Equality and Diversity
Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential.
Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance.
Please only apply if you are legally entitled to work and currently live in the UK and can easily travel to Shrewsbury for in person meetings?
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.
The client requests no contact from agencies or media sales.