Mental Health Worker Jobs

The Junction is an out of hours service, open 365 evenings a year, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis. 

As an Acute Mental Health Practitioner, you will be providing a preventative, person centred approach to people accessing the service who may be experiencing a mental health crisis.

The service is open from 4PM-11PM, 365 days a year so this position will include some weekends and bank holidays. 

 
What You'll Do: 
 

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities. 

• Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.  

Why Join Us: 

• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community. 

• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon. 

• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. 

Together, we can build a brighter, healthier future for Swindon. Your leadership can make all the difference. 

As a Mental Health Support Worker, you will provide a flexible, supportive and responsive service to people who have a significant history of mental ill health and distress.

You will be passionate, inspirational, open minded and most importantly you will be yourself. Every day is different you will get a buzz from the variety of challenges you’ll face each shift and make a real difference to the lives of service users.

Your approach to supporting people will be recovery focused, enabling people to make lasting changes and achieve their personal goals. You will have a creative attitude to your work and possess the skills to build positive therapeutic relationships.

So, do you have:

• Experience of building and maintaining positive working relationships

· Great interpersonal skills including listening and empathy

• The ability to work collaboratively and positively with clients, carers, and other service providers

Then we think this role would be great for you!

What’s in it for you?

You’ll make a difference to people’s lives from the moment you start. You will benefit from:

· Commitment to flexible working

· Hybrid Working (where applicable)

· 25 days annual leave plus bank holidays, rising to 30 days

· Many learning and career development opportunities, with paid and tailored training

· Free Employee Assistance Programme 24/7 including access to counselling and GP services.

· Employer contributory pension scheme

· Good maternity, paternity, and adoption benefits

· Care workers discounts

· Incremental pay progression

· Access to our Employee Networks including People of Colour & LGBTQ+

· Health and wellbeing opportunities

· Cycle to Work Scheme

· Access to Corporate Health Plan

We aim for our workforce to reflect the diverse and exciting region we serve and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.

As an organisation we believe people can only be at their best and thrive when they can be their authentic self!

We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.

Good Luck!

Mental Health Support Worker

We are looking for an experienced Support Worker to join an innovative specialist-supported accommodation service for young people with mental health and complex needs.

Position: Homeless Support Worker

Location: Camden, London

Contract: Permanent

Hours: Full-time (37.5 hours per week) working on a 7 day a week rota, including waking nights and Bank holidays

Salary: £27,636 Inc LW + pension and other benefits

Closing Date: – 1st September - We are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.

About the Role

As a Mental Health Support Worker, your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery, the aim of which is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of your line manager you will be responsible for a small caseload of complex needs clients, as well as shared responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move-on.

Key responsibilities include:

· Always ensure the safety and wellbeing of clients in the service, including using safeguarding and emergency alert procedures as applicable.

· Build positive relationships with all young people in the service to provide effective support

· Be responsible for a small caseload of clients for whom you will be the named key worker, and flexibly and creatively engage your clients, giving them personalized support

· Proactively develop and implement SMART outcomes-based support plans for your key clients.

· Lead on risk and needs assessment for your key clients and contribute to ongoing needs and risk assessment of other clients in the service.

· Deliver one-to-one and group support opportunities to increase positive coping strategies and resilience in the clients we work with.

· Proactively work in partnership with multiple agencies including statutory teams, mental health teams, and housing to support the well-being of Depaul clients following data protection and information sharing protocols.

About You

You will have experience in managing a service in a support setting with a focus on continuous improvement in working with young people with complex mental health needs.

You will need to have the following skills and experience:

· A relevant qualification, for example in psychology, counselling, social work, mental health, and/or significant experience of working with young people with complex needs.

· An understanding and commitment to working in an assets-based way.

· Experience in dealing with complex and difficult situations with people.

· Ability to maintain enthusiasm for a high level of contact with clients on a day-to-day basis and a non-judgmental approach to working with people with complex needs.

· Active Listening: Ability to listen attentively to the needs and concerns of clients and provide appropriate support and guidance.

· Empathy and Compassion: Ability to understand and connect with the challenges faced by youth experiencing homelessness and mental distress and provide emotional support.

· Personal and professional integrity and an understanding of professional boundaries and the ability to maintain boundaries.

· Experience in collaborating within teams and with external partners. 

· Communication skills - excellent written and verbal communication skills.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Mental Health Support Worker, Support Worker, Homeless Recovery Worker, Peer Support, Resettlement Worker, Homelessness, Homeless Project, Counseller, Mental Health #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Liverpool Charity and Voluntary Service (LCVS) works to improve the wellbeing of individuals and develop stronger communities across the city. This organisation works in partnership with other organisations, agencies and individuals, bringing resources together to positively impact the third sector.

The Community Mental Health programme aims to strengthen personal resilience and reduce health inequalities. It provides support to people who have mental health issues to enable them to re-connect and be actively involved with their local community. The programme will focus on improving health, physical activity, education, housing and financial stability.

The Role

We are recruiting for a Mental Health Care Navigator, which is a brand-new role and a unique opportunity to shape change via the Community Mental Health programme. The main duties will include:

• Connecting people to community groups for practical and emotional advice and support.
• Identifying, implementing and evaluating risk management plans, to ensure that everyone receives a high-quality service.
• Establishing an alliance of organisations to give a holistic approach to support.
• Raising awareness of working in partnership to reduce pressure on statutory services and improve health outcomes.

The Person

We are looking for an empathetic, open minded and committed person to provide a person-centred approach and support people with mental health issues. In this role you will require excellent listening and communication skills and be both resilient and able to work well under pressure. You must also be proactive and have the ability to develop key relationships with an array of organisations in the local community.

Experience of working in a similar role would be advantageous, however we are also keen to speak to candidates who have experience of supporting people with their mental health in a voluntary capacity.

Why LCVS?

LCVS adopt a flexible working environment. This hybrid role combines working in the local community, from the city centre office, which is a hub for Liverpool’s charity and voluntary activity, and the opportunity to work from home.

Apply here for your opportunity to join the friendly and supportive team at LCVS who are committed to an exceptional culture of equal opportunities, anti-discrimination and anti-oppressive policies and practice amongst employees, volunteers and service users.

To be considered for this role, you must hold a full UK driving licence and have access to your own transport.

To register your interest or for further information contact Jen, Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Waltham Forest

£25,301.00 per annum, working 37 hours per week. Benefits include Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specific details about the service and team. A Mental Health Support worker will provide support to customers helping them to develop the life-skills they require to move on to less supported accommodations or even independent living.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Building supportive, trusting relationships with customers, and creating a positive atmosphere within the service.

* Conducting regular key work sessions that are innovative and engaging to achieve Support Plan goals.

* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery

* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'

* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making.

* Undertake support work in partnership with external stakeholders to complement their interventions.

* Developing productive relationships with partner organisations to improve service outcomes.

* Demonstrate strong commitment to the team and to support colleagues in providing a high level of service and safety to customers.

* Involving customers in the design, development, and delivery of the service.

* Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Working well as part of a group or team as well as independently
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organized
* Able to apply the right balance of care and support dependant on the needs of the customer
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* At least a year of previous experience working in a Mental Health sector or lived experience which has led to an understanding of the needs of the customer group.
* Good organisational skills
* Emotional resilience
* Able to assess risk with the support of team members and managers
* Computer literate
* Ability to self-reflect
* Ability to work independently and as part of a team
* Candidates must demonstrate an understanding of the challenges facing people with mental health needs.

Desirable:
* NVQ Level 2/3 or equivalent

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

If you are passionate about making a positive impact on the mental health and well-being of individuals and families, we encourage you to apply to join our dedicated team as a Community Mental Health Practitioner. You’ll be responsible for enhancing the care for service users with complex mental health needs by planning and implementing appropriate care using validated rating scales, risk profiles, assessment protocols, and individual care plans.

If you have:

• Experience working in mental health services.
• The ability to assess and manage risk using a therapeutic framework.
• Excellent prioritisation skills
• The ability to develop and maintain working relationships

Then we think this role would be great for you!

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need!

What’s in it for you?

Well, as part of the Inspire North team you’ll make a difference to people’s lives from the moment you start. We’re committed to providing an environment in which you can be yourself and thrive. You will benefit from:

• Commitment to flexible working
• 25 days annual leave plus bank holidays, rising to 30 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity, paternity, and adoption benefits
• Care workers discounts
• Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.
• Health and wellbeing opportunities
• Cycle to Work Scheme
• Access to Corporate Health Plan

We aim for our workforce to reflect the diverse and exciting region we serve, and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.

As an organisation we believe people can only be at their best and thrive when they can be their authentic self!

We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.

Good Luck!

Location: Bromley by Bow Centre
Job Type: Part time, 16 hours per week (0.45 FTE). Occasional evening work
Contract Type: Fixed Term Contract, until 31st October 2026
Salary: £29,612 per annum (pro rata £13,325)

The Bromley by Bow Centre (BBBC) is working with East London Cardiovascular Prevention Group (ELoPE) to bring social prescribing into secondary care for Barts Health patients.
Social Prescribing is a way of linking people with non-medical support to improve their physical and mental wellbeing, connecting them with services in their local communities and supporting them to feel more empowered in their lives.

The Bart's Social Prescribing service aims to address health inequities, working with people who would benefit from:

• Support with wider social issues including debt, housing and employment
• Being more connected to people in their local community
• Participating in physical and healthy lifestyle activities
• Emotional and wellbeing support
• Accessing a range of services locally

Essential skills and experience:

• Commitment to the vision and mission of the Bromley by Bow Centre
• Knowledge and understanding of the social determinants of health and their impact on integrated services in a community setting
• In-depth understanding of systemic inequalities and barriers faced by members of the community and a commitment to antiracist and inclusive practice
• Experience of coordinating projects
• Experience of setting up and coordinating activities within a community setting
• Experience of working with individuals and groups from diverse backgrounds
• Experience of a personalised approach to supporting people
• Excellent listening and interpersonal skills at all levels
• Ability to work on own initiative, prioritise, and organise own caseload
• Ability to make complex information accessible
• Excellent verbal and written communication skills including communicating with individuals whose first language is not English
• Good ICT skills with ability to use MS Office, Outlook, Dropbox, case management systems and databases
• Tact and diplomacy in handling sensitive and confidential information
• Flexibility and willingness to work in innovative and non-traditional ways
• Experience in working collaboratively with partners and stakeholders
• A calm and measured approach
• Ability to maintain professional boundaries

Desirable

• Ability to speak a community language

The Coordinator will be the first point of contact for referrals into the Bromley by Bow Centre’s Cardiovascular Social Prescribing service. They will make initial contact with people referred into the service, book appointments with members of the team and connect people to local activities and services. The role will support in the development of activities designed to aid people's recovery.

You may also have experience in the following: Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Impact Manager, impact assessment, Social prescribing, Wellbeing coordinator etc.

REF-216 513

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Outreach Worker
Reference Number: 229
Reports to: Complex Needs Housing Team Leader
Contract length: One Year
No. of hours: 37.5 hours per week (Monday-Friday, 9am-5pm)
Main base/s: Hemel Hempstead Wellbeing Centre & Borehamwood Wellbeing Centre
Salary scale: £25,000 - £26,000 per annum incl. Outer London Weighting (OLW)
In addition, this role will have a yearly staff retention bonus of up to £2,106.
This payment is allocated at the discretion of HMN.

About the Service

This is a pilot working as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

Purpose of Post

Providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and remain a source of independent support for all clients. Ensure that the safety and wellbeing of the client is monitored and reviewed regularly and that a person centred recovery orientated and trauma informed approach is embedded approach in all aspects of the roles.

Service Objectives

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 9th September 2024 at 5pm. 
Interviews will be held on a rolling basis.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

The Springfield Project seeks to hire a Senior Family Support Worker who is passionate about supporting individuals and families.

The role will support the Family Support Manager to lead and supervise Families Support Workers within the allocated district to provide targeted support to vulnerable and complex families 0-5 within the 0-19 model with flexibility for 5-19 and a “whole family approach” Including pre-birth, to provide Early Help interventions to meet identified needs of families both in their home on a one-to-one basis and in other settings, using group work.

To act as a Designated Safeguarding Lead The ideal candidate for this role should have extensive experience working in family and child support environments, providing individual support for people with disability, domestic abuse, drug and alcohol dependency or mental health. 

The Senior Family Support Worker should have sound working knowledge of the Early help process, GCP2,  Safeguarding and child protection procedures.

QUALIFICATION:

· GCSE Maths and English at Grade C or above

· NVQ 3 Health & Social Care or Working with Parents or equivalent

This post is subject to DBS check.

No CVs accepted

Ability to hold a case load and carry out support work within the local community being alert to the mental health needs of residents of Newham.

Provide support and signposting in various ways as agreed upon with the PCN and in a wider partnership. This may include (but is not exclusive):

 Meeting patients face to face in informal and formal settings to encourage engagement

 Work within the MDT of the PCN, taking actions as agreed by the Multi Disciplinary Teams  and recording the outputs and outcomes appropriately

Provide individual patients support and signposting in a range of ways as agreed with the PCN and wider delivery partnership

Group facilitation Coaching, Building Trust, and Motivating people in their progress

Referrals to other mental health provision within the Borough of Newham 

Direct, individual support to patients on a case-by-case basis and assessing pertinent signs (as trained)

Signposting to community services

Ongoing monitoring of risk to build a positive but sensitive attitude to caseload

 Providing clarity to the MDT and people on their lists as to how different areas of their need are being addressed by the other provisions they are engaged with

Provide continuity and reassurance to the people on case load

Build resilience in the people on caseload and ensure themes are fed back into design, delivery, and the development of services

Provide feedback to the PCN team and upwards about the gaps in service provision as illustrated by the people they are working with

referrals should be done within 28 days of the mental health need being identified in line with guidance offered by the PCN

What does good look like for this role?

Goals will be agreed upon with you in collaboration with your line manager at Aston-Mansfield and with our lead partners Community Links MIND and ELFT The successful management of your respective caseload – strong initial assessment, action planning and goal setting, networking with relevant stakeholders, and active, engaging patients both face to face and remotely will be critical aspects of the role. Working with multiple agencies collaboratively that promotes patient welfare and outcomes whilst sharing learning and impact is essential in the role's success, as is inquisitiveness and confidence in the approach. Induction and training will be provided for this role.

Working Well Trust is a specialist employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting for a Peer Employment Worker to join the Tower Hamlets Mental Health Employment Service.

Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training around employment support and in supporting people with mental health issues.  As this is a Peer role applicants must have lived experience of mental health, either personally or through a close contact. 

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. You must be willing to share your experience of mental health and employment to support clients to address their concerns about employment and to support them to develop strategies to support them sustaining work.  Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace.  Experience of pre-employment support such as CV and application writing, and interview practice is desirable.

The role we are recruiting for is as follows: 

One Full Time: 35 hours per week - we offer flexible working which for this role is three days on site in our office in Bethnal Green and two days working from home.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences, to access training, education and volunteering opportunities. You will use a client led/person centred support approach.

You will also be working to targets whilst maintaining a high-quality service. 

If you would to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date:  9am Friday 13 September

Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early

Final Stage interviews: Friday 20 September

Application Instructions

Please complete the screening questions and press apply to send your CV.

Advice and Information Helpline Worker (Mental Health)

Erdington, Birmingham

£24,809 per annum (full time), £12,405 per annum (pro rata for part time roles)

37.5 Full Time, 18.75 Part Time, rota’d activity between 9am–11pm 

The Helpline is open 7 days per week hours 9 am to 11 pm.  Candidates must be available to cover shift patterns across days, evenings and weekends. 

Our client is a leading provider of mental health services in Birmingham and the West Midlands.

As a Helpline Worker, you will be providing support for those experiencing mental health difficulties through the helpline service. The helpline supports people living in the Birmingham and Solihull area.

The support offered will include (but is not exclusive to), receiving calls, emails and webchat from people who may be experiencing crisis, people looking for more general assistance and information about services, carers looking for advice and services, and other community support services. You will provide appropriate referrals and signposting information about their services and external partner agencies.

You will be working in a community focused way to ensure that statutory and local organisations are aware of the provision, ensuring that you retain close and effective links with them as well as keeping up to date with any pertinent changes to local provision. 

The helpline is a 7 day a week service from 9am -11pm. Under the direction of the service manager, you will support the running of the service in line with contractual requirements, their Vision and Values, their operating Policy and Procedures, and any relevant legal requirements. 

You will have at least 6 months’ experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our client's people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. 

The closing date for applications is Sunday 8 September 2024 

Interviews will take place on  Monday 16 and Tuesday 17 September 2024 

In this role, you will provide tailored, high-quality housing-related support to clients with complex needs, including those who may be homeless, isolated, or facing challenges such as substance misuse, mental health issues, or isolation. You will manage a caseload of clients, delivering personalised support plans designed to maximise independence and facilitate successful transitions into independent living.

If you have:

• The ability to assess and identify individual support needs.
• Strong communication skills when networking with relevant agencies for specialised support
• Experience in assisting clients in securing and maintaining accommodation.
• A full UK drivers licence and access to a vehicle for work.

Then we think this role would be great for you!

What’s in it for you?

Well, as part of the Foundation team you’ll make a difference to people’s lives from the moment you start. We’re committed to providing an environment in which you can be yourself and thrive. You will benefit from:

• Commitment to flexible working
• Hybrid working (where applicable)
• 25 days annual leave plus bank holidays, rising to 30 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity, paternity, and adoption benefits
• Care workers discounts
• Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.
• Health and wellbeing opportunities
• Cycle to Work Scheme
• Access to Corporate Health Plan

We aim for our workforce to reflect the diverse and exciting region we serve and are proudly and actively anti-racist as such you are expected to drive the agenda forward.

We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate. Please see the attached Job description for further information and click here to apply.

Good Luck!

*Working hours/days to be discussed at interview based on the availability of the candidate. Once agreed, the days/hours would be on a permanent working rota.

Young Adult Support Worker

We have a new role available for a Young Adult Support Worker to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.

Position: Young Adult Worker

Location: Waltham Forest, London

Contract: Full-time

Hours: 37.5 hours per week

Salary: £27,636 Per Annum (ILW) plus pension and other benefits

Closing Date: Sunday 22nd September 2024

About the Role

The Young Adult Support Worker will work as part of a team delivering an assessment, support and move-on service to vulnerable clients in supported accommodation. The successful candidate will have a caseload of 8 clients aged 18-25, in a male-only supported accommodation in Waltham Forest.

You will be required to work from our offices in Lambeth once a week approximately or as the business need arises. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients and share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move-on.

Key responsibilities include:

· You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services

· You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service

· You will develop and implement SMART outcomes based support plans for your key clients

· You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.

· You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients following data protection and information sharing protocols.

About You

You will need to have the following skills and experience:

· An understanding and commitment to working in an assets-based way.

· An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.

· A knowledge and understanding of Risk Assessments and Support Planning.

· Good literacy, numeracy and IT skills.

· Able to demonstrate a clear understanding of safeguarding requirements and procedures.

· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.