Membership Jobs

We're looking for a kind, compassionate and resilient Team Leader to join our Learning Disabilities service in Newham.

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Implementing new initiatives and making sure all staff understand them.

What you'll bring:

Essential:
- Educated to degree level or equivalent

Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Decription

Head of Residential Childcare

Location: Much Hadham, Hertfordshire
Job Type: Full time
Contract Type: Permanent
Salary: up to £70,000 per annum

Do you have experience of leading and managing Residential Children’s Homes?

Are you experienced in Ofsted inspections and Children’s Home compliance and are seeking a new challenge, where you do not hold registration for a service?

About the role

Our client specialises in providing high quality care and education to children and young people with epilepsy and other complex medical conditions. They are offering an exciting opportunity for a Head of Residential Childcare Services to lead, develop and oversee seven children’s homes, ensuring the highest standard of bespoke care and support is provided for each young person. They are underway with registering their seven homes individually with Ofsted and the post holder will play a pivotal role in leading on the registrations and ensuring its success. This role will not hold registration for the services.

About you

This opportunity will allow you to use your existing knowledge and expertise in the management of Children’s Homes, to implement new ideas, support and develop their Registered Managers, whilst ensuring best practice and compliance with Ofsted regulations.

You’ll be working in collaboration with multi-disciplinary teams across the organisation, so well developed interpersonal skills are essential. You will be someone that thinks outside the box; taking service expansion and admissions into consideration, alongside managing the day-today operations of the service. You will be creative and strategic in your approach allowing you to effectively bring the Children’s Services strategic plan to realisation.

They would love to hear from you if you have:

• Substantial experience working with children with learning disabilities in a residential care setting
• previous experience working as a Registered Manager (or similar)
• experience in Ofsted inspections, compliance and regulations
• a Level 5 Diploma Leadership and Management in Children’s and Young People’s Workforce or relevant degree or equivalent professional qualification

This role will work 5 days out of 7 days, usually Monday to Friday 9.00am - 5.00pm but with flexibility to meet service need.

Benefits

In addition to excellent staff training, their employees are also rewarded with various other benefits offered as part of your employment:

• 27 days’ annual leave
• Fully paid for DBS
• Life Insurance
• Eligible for discounts via “Blue Light Card”
• Free on-site parking
• High street retail/leisure discounts
• Discounted gym membership
• Recommend a friend payment of up to £500 (T&Cs apply)
• Confidential Employee Assistance Programme
• Access to contributory pension scheme

How can you find out more?

All applications should be made on the website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. Salary is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, it is recommended that you apply sooner rather than later. They reserve the right to close this advert if they receive sufficient applications ahead of the deadline.

If you require reasonable adjustments at application or interview stage, please do let them know as soon as possible.

Diversity, Equality and Inclusion

They embrace diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

They are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of their positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.

#IND001

Based across 60 acres of beautiful countryside, Our client is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.

Over the past 120 years, they have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.

You may also have experience in the following: Head of Care, Residential Care Manager, Residential Childcare Manager, Head of Childcare, Care Manager, Case Manager, Support Worker, Charity, Charities, Third Sector, Case Management, Coaching, Mentoring, Social Worker, Case Worker, Engagement, Community Support, Rehabilitation, Resettlement, etc.

REF-218 168

Job Title:Hackney Paid Peer Supporter

Salary:£24,590 FTE (£14,754 Actual)

Working Hours:21 hours Per weeks

Contract:Fixed Term contract until 31st December 2025

Location: Hackney Borough Based

Benefits:NCT membership with access to exclusive benefits, pension  scheme, 30 days annual leave plus 8 bank and public holiday.

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Peer Supporter who will support parents at Homerton Hospital and at various community settings in Hackney. This role will mainly be based between Homerton hospital and out in the community (expenses will be reimbursed).

About the Role

You will be responsible for offering infant feeding support for parents within Homerton Hospital and the community. Some of the key responsibilities of the role include:

· Providing breastfeeding support to families on the wards at Homerton hospital and community settings within Hackney.

· Support in delivering inductions for volunteer peer supporters. 

· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.  

· To attend regular supervision/support sessions. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.

The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at Homerton Hospital and at community settings across Hackney.

About you

· Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description attach. 
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 08/12/2024
 
Interviews: Week beginning 09/12/2024 and 16/12/2024

Interview format: In person – Venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Director of Nature Recovery

Location: Head Office
Salary: £75,000
Hours: 35
Department: Nature Recovery
Job Type: Full time
Contract Type: Permanent

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out 
• Enhanced maternity, paternity and adoption pay & leave 
• Salary sacrifice schemes for gym, bicycles, nursery/childcare 
• Access to a free Employee Assistance Scheme to support you inside and outside of work

 
Location: Hybrid – London Wildlife Trust reserves and head office typically 2-3 days per week 
Flexible working: Hybrid working is available in this position. Flexible working requests are welcomed. 

Role & Responsibilities 

Can you help us to achieve our vision of a London alive with nature? In this brand-new position, we’re looking for an inspirational leader who wants to make a tangible impact on nature recovery, helping London become a greener and ecologically richer city. 

You’ll play a pivotal role in driving our 2030 strategy, reporting directly to the CEO and acting as a key member of our Senior Leadership Team. You’ll lead a multi-disciplinary team which includes overseeing our Nature Recovery team, Youth Programmes team, our Head of Planning and External Affairs, and our Consultancy Manager. You will be the driving force behind integrating our land management, rewilding projects, and youth initiatives into a cohesive strategy that delivers measurable results for London’s nature recovery.

Key Responsibilities

• Lead & Inspire: Guide the teams in your directorate to deliver our vision of a wilder London.
• Drive Change: Spearhead initiatives to restore habitats, influence urban planning, and shape policies that prioritize biodiversity.
• Collaborate & Influence: Build strong partnerships with government bodies, NGOs, corporate partners, and community organizations to secure support for large-scale conservation efforts.
• Youth Involvement: Champion youth involvement, empowering the next generation to be environmental leaders.
• Measure Impact: Develop robust impact measurement frameworks to track and showcase the success of our nature recovery work.
• Consultancy Leadership: Oversee our consultancy services to guide urban developers on integrating nature-based solutions into the built environment.

What We’re Looking For

We’re seeking a strategic leader who is not only passionate about nature but ensuring London’s communities and young people have access to, and stand up for nature. Ideally, you’ll bring:

• Senior experience in setting strategic objectives for nature conservation and recovery
• Demonstrable leadership in the development of policy and practice relating to nature conservation
• A track record of leading high-performing teams and managing multidisciplinary projects
• Strong relationship-building skills to influence policymakers, partners, and stakeholders
• An innovative mindset with the ability to translate strategy into impactful action.
• Commitment to fostering diversity, equity, and inclusion in all areas of your work.

(Please see job description for full person specification)

Closing Date: Monday 9th December at 9am 
Interviews: scheduled to take place on Friday 13th December and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you! 

Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London’s wildlife for the future, we know that our staff team needs to better reflect and represent all of London’s communities. Read more about London Wildlife Trust’s commitment to Equality, Diversity and Inclusion on our website. We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trust’s commitment to Safeguarding on our website.

Can you help us to achieve our vision of a London alive with nature? In this brand-new position, we’re looking for an inspirational leader who wants to make a tangible impact on nature recovery, helping London become a greener and ecologically richer city. 

Benefits: 25 days annual leave plus discretionary Christmas closure, nursery, bike and gym salary sacrifice schemes, free Headspace memberships, employee assistance programme

REF-218301

Are you a confident communicator with excellent writing skills? Are you passionate about improving living standards?

Then you might be just the right person to support our communications function at abrdn Financial Fairness Trust.

You’ll play a big part in helping to achieve the Trust’s goals by:

· Supporting the Head of Communications to administer the external relations functions of the Trust;

· Focussing on digital communications;

· Raising awareness and improving understanding of our work with a wide range of stakeholders.

We are looking for a communications professional with experience of social policy or campaign projects, you will report to the Head of Communications and work closely with our Policy and Public Affairs function.

Digital comms will be your thing as you will be creating and producing digital content, and managing the Trust’s website and social media accounts. You’ll have a strong interest in all things media as you’ll support the press office function such as managing press lists, taking media enquiries and writing press statements and other copywriting.

You’ll work alongside a small team of seven who are based between London and Edinburgh and work in a hybrid manner. You should be someone who is highly motivated with a can-do attitude, and the ability to occasionally travel within the UK.

The role would particularly benefit an individual with communications/media relations and/or public relations particularly in the third sector or government.

Please review the detailed job description attached for more information.

What you’ll get

It’s crucial that everyone in the team is passionate about our mission, but not at the expense of our lives outside of work. We strive to ensure everyone in the team has a good work-life balance, valuing flexible working and being open to conversations about what you need. You’ll work with a friendly and knowledgeable team of staff and Trustees, and a supportive and experienced manager.

You can choose how you work your 21 hours from the start of employment, you need to live close enough to commute to Edinburgh or London on occasion, and you’ll receive a salary of £38,702 FTE (£23,221 pro-rata) with a transparent pay scale in place. We know there’s more to life than just work, so you will have 40 days annual leave (24 pro rata including bank holidays), private medical care, income protection, life assurance and save for your future with 16% unmatched employer contribution to pension (plus an additional 2% match if you contribute). We have family-friendly policies and extra optional benefits to choose from too, such as discounted gym membership and good value travel insurance.

Interested in applying?

We’re committed to offering flexibility, so if you’re not sure if the role will work for your circumstances why not just ask us? And if there are reasonable changes we can make to our recruitment process to help you put your best self forward, we are happy to consider adjustments, as we know this can make a huge difference, especially for disabled people or people who are neurodiverse. 

We are a proud Disability Confident Committed – Level One employer. If you have a disability and would like to submit your application under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire and one of the team will reach out to support you through the application process.

If you’re keen but still have a question or unsure if you meet the criteria, please don’t be afraid to ask – we would love to have a chat with you. Please email us and we will arrange a call with the line manager if needed.

Ready to apply?

Please complete the process by midnight on Sunday 1st December 2024 (extended from original closing date of Thursday 28th November 2024). Interviews will take place on Tuesday 10th December 2024 in person in Edinburgh or online based on your preference; and there may be a second interview.

We’re conscious it might look a little different – it’s part of the complexities of being under a larger organisation umbrella. If you have any problems navigating the system, please reach out to us by email. The most important thing is to upload your CV and supporting letter which should demonstrate how you meet the role requirements and why you’re a good fit. Please note the supporting letter should be uploaded in the same space as your CV – there is the possibility to include multiple attachments there or you could combine them into one document before uploading.

About the Trust

We’re a small team with a big goal. We’re a funder who wants to tackle financial problems and improve living standards for people on low-to-middle incomes in the UK. We fund up to £3m a year of policy, campaigning and research projects through our strategic programme, aiming to create real and lasting change. Our grants are awarded to organisations such as think-tanks, charities and universities who want to boost the personal and household finances of people on low-to-middle incomes, addressing issues such as pensions, savings, social security, taxation, debt, the cost of living and so much more. We aim to be an open and engaged funder that offers more than money, using our team’s expertise to work in collaboration with those we fund.

Our relationship with abrdn plc

We are an independent charitable funder. Our funding comes from the unclaimed assets from Standard Life’s demutualisation in 2006, which we received in 2017. The company has since merged and rebranded as abrdn. In December 2021 we changed our name from Standard Life Foundation to abrdn Financial Fairness Trust. The company supports us through in-kind donations such as office space. Decisions about our strategy and what we fund are made by our independent board of trustees.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Our research and policy work is focused on addressing four themes which are key to delivering the best possible end of life experience for all - physical and mental health and wellbeing; financial security; relationships, carers and bereavement; and equity and equality in end of life experience.

As Policy Manager for health and wellbeing, you will be working as part of the policy and public affairs England team, managing specified areas of policy and influencing work and helping to deliver our operational plan. Your role will be key to ensuring our charity delivers the policy and practice changes needed to transform end of life experience.

You will be responsible for:
- Managing specified areas of Marie Curie's policy and influencing work, on issues related to the mental and physical health and wellbeing of people at the end of life.
- Analysing the policy landscape and developing evidence-based policy recommendations which are informed and where possible co-produced by people with lived experience.
- Writing reports and other materials including briefings, consultation responses, blogs and articles, to translate Marie Curie funded and other academic research into accessible formats for a range of audiences.
- Developing extensive networks with policy makers, researchers, clinicians, practitioners, charities and service providers on policy and research issues, ensuring that the organisation is well represented at meetings, events and conferences.
- Participating in or chairing coalitions and presenting at speaking engagements as required.

Key Criteria:
- Experience of producing high quality, evidence-based reports and briefings to deliver change in policy and practice.
- Knowledge of one or more of the following: health and social care; palliative and end of life care; mental health.
- Ability to analyse complex and varied written material such as research reports and legislation.
- Excellent ability to communicate evidence-based policy to a wide range of different audiences, both orally and in writing.
- Experience of working with senior officials, politicians, experts and organisations and developing successful partnerships
- Demonstrable experience of project leadership, planning and collaborating with different functional teams.
- Strong commitment to stakeholder participation, especially of people with lived experience.
- Solid understanding of the ethical issues involved in undertaking work with people affected by dying, death and bereavement.

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Monday 9 December 2024.
Salary:£39,474 per annum, plus LWA £3,500 if applicable
Contract: Full time, permanent.
Based: This is a hybrid role and can be based anywhere within the UK. You will be expected to work from our modern open plan offices in Embassy Gardens at least one day per week. For those living within commutable distance to London, you will have the option of working more regularly from the office or from home on other days

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Tower Hamlets

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry a small caseload of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:
- At least two years' experience in adult social care in the field of Mental Health.
- A good understanding of the range of Mental Health diagnoses and how these can present.

Desirable:
- Relevant professional memberships and/or specialist qualifications are desirable
- Qualifications or an interest in Psychology

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on our Website

Join The Team as Group Head of Asset Maintenance!
 
our client is seeking a dedicated and experienced professional to lead their Asset Maintenance Team as Group Head of Asset Maintenance. This pivotal role, based in Warrington with travel across Liverpool, St Helens, and Warrington, is responsible for ensuring the efficient and customer-focused delivery of Repairs & Maintenance (R&M) services.
 
As a leader within their Asset Leadership team (ATL), you will oversee an annual programme of C£35m, including responsive repairs, damp & mould, disrepair, voids management, and estate management services. Your expertise in managing large-scale contracts, responsive repairs, damp & mould, disrepair and vacant property management, coupled with your knowledge of CDM legislation and contract law, will be critical to driving performance and enhancing customer experience.
 
This role offers a unique opportunity to collaborate across internal teams and external partners, utilising innovative data analytics to inform decision-making and ensure the highest standards of customer satisfaction, quality and service delivery.
 
Responsibilities:

- Lead, motivate, and develop the Maintenance teams (R&M, damp & mould, disrepair, voids and estate services) to ensure they provide high-quality services to customers and other internal and external customers whilst ensuring high levels of customer satisfaction 
- Lead on the contract administration of the repairs and maintenance contract with HMS and be accountable for managing key, complex stakeholder relationships across Warrington, St Helens, and Liverpool.
- Track and monitor customer satisfaction levels across Asset Maintenance Services and develop action plans to improve performance.
- Lead on performance relating to customer complaints to ensure complaints are dealt with in a timely manner to the satisfaction of customers and within the performance framework.
- Inspire and motivate staff as part of a High-Performance Culture to deliver the Asset Management Strategy, operational plan and the key objectives for Asset Maintenance in order to continually develop individuals and seek opportunities for personal development and growth 
- Act as a coach and mentor in the development of staff and team competencies to promote change, innovation, continuous improvement, and management of risk.
- Provide clear management that builds an environment based on trust, mutual respect, and integrity, where everyone takes individual accountability and responsibility whilst working together as a team.
- Be responsible for staff development, recruitment, deployment, motivation, performance management, training, absence management, and discipline.
- Continuously evaluate the existing processes and procedures to ensure that Maintenance services are being delivered in the most efficient and effective manner and, if not, initiate appropriate action.
- Oversee the coordination of disrepair claims and ensure all works/processes are completed in line with the disrepair protocol.
- Be responsible for monitoring productivity, performance, and financial compliance of the maintenance teams in line with agreed targets, including preparation and submission of relevant LOC and Board papers and associated project progress reports.
- Monitor budget expenditure levels for maintenance workstreams and manage the budgets accordingly to ensure adherence to budgets and forecasts
- Ensure all maintenance works are delivered in an efficient manner, ensuring all health and safety legislation is met at all times.
- Be monitored on agreed performance targets around maintenance performance, productivity, quality, and expenditure against agreed budgets, and provide regular reports focusing on performance, progress, and risk.

Skills & Experience:

- Degree level education in construction or property related discipline or equivalent relevant training/ experience
- Relevant management & leadership experience commensurate with the role
- Membership in RICS, CIOB, or an equivalent professional body is advantageous
- Able to demonstrate a significant knowledge of leading and management maintenance services with a specific focus on the Client/Contractor split gained through extensive and relevant experience 
- Extensive experience of developing and implementing property performance techniques.
- Extensive experience of leading and managing technical roles in a maintenance in a housing or property management led organisation.
- A successful track record of achievement at managerial level in shaping and implementing change through good project management and the use of measured performance data
- Evidence of transforming business processes to improve the customer experience, process and business performance based on intelligence led data and strong project management skills
- Evidence of co-ordinating and demonstrating the importance of value for money in everyday operations
- Demonstrates a commitment to H&S to ensure safe operations and environment for staff and customers

Interview Process:
The interview will assess candidate’s behaviours and competencies to evaluate their suitability for the role. By exploring past experiences, they aim to understand their skills & experience, ensuring they find individuals who align with their values and can thrive within their team.
 
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

- Right to work verification 
- Qualification certificate check
- 2x Completed references 
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s 

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

REF-218 298

Job Title: Hackney Service Engagement Lead 

Salary: £26,000 (FTE) Pro rata- £20,800

Working Hours: 28 hours per week

Contract: Fixed Term until 31st December 2025

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects.  This role is split between being out in the community and working from home, it will include regular travel across the Hackney borough (expenses will be reimbursed).

About the Role

Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:

· Line managing the paid peer supporters within the Hackney staff team.

· Coordinating and maintaining the active social media and Infant Feeding Services website.

· Advertising volunteering opportunities across varying platforms including social media and in person at local events.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

· Coordinate and deliver the Breast Pump Hire Service across the Borough.

· Build and maintain relationships with local organisations and the children’s and family hubs

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breastmilk. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is 28 hours per week, with the hours worked across the week between the core hours of 9-5, however, will include occasional evening and weekends. This is role is based out in the community within Hackney with some home working.

About you

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description to find out more on the link here:
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 11.59pm 05/12/2024
 
Interviews: Week beginning 09/12/2024.

Interview format: In person interviews, venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Food and Beverage Lead Manager

Our client is seeking an experienced Food and Beverage Manager to oversee its £2.5M turnover catering operation, managing five team managers and ensuring a safe, high quality and commercially successful visitor catering experience.
The Food and Beverage Manager will collaborate with senior management, external stakeholders, and suppliers, offering a unique opportunity to shape a dynamic team and enhance one of the UK’s leading heritage attractions.

What will you be doing?

• Leading the execution of Food and Beverage operations, ensuring integration with the Museum's period-authentic visitor experience.
• Owning and managing the Museum’s catering offer for its corporate clients and events.
• Providing Inclusive leadership and development to the Museum’s Food and Beverage team, ensuring high standards of customer service across all Food and Beverage operations.
• Overseeing the creation and delivery of developmental, compliance and regularity training.
• Regular analysis and reporting of commercial data, using this to inform future planning and to propose improvements to the catering offer.
• Significantly contributing to the development of the Food and Beverage operating budget and managing adherence to this.
• Negotiating with suppliers and periodically testing the market to secure competitive supply agreements.
• Developing and ensuring adherence to internal policies, best practice and legal requirements, especially regarding Food Safety.
• Ownership of record keeping, renewals and compliance of all Museum catering equipment.

What are they looking for?

• Proven operational leadership in a cluster Food and Beverage business of a similar scale.
• Acute knowledge of food hygiene compliance and experience of implementing best practices.
• Demonstrable commercial acumen, with a strength for understanding profitability driving efficiencies and improving margins whilst maintaining the quality of product and service.
• Expertise in data analysis and a good understanding of how to maximise an EPOS system to manage and obtain that data.
• Willingness to adopt dynamic working patterns, supporting events and bookings beyond daytime operations.
• Passion for the Museum’s mission, independence, and unique visitor experience.
• Strong inclusivity, respect for diversity, and ability to foster a talent-retaining environment.
• Integrity, clear communication skills, and the ability to represent the Museum compellingly.

Who are they?

They are an award-winning 31-acre open-air museum. Throughout their 46-year history, their aim has always been clear: Inspiring your discovery of the Black Country. They ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.

What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Competitive rewards & benefits.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.

What are you waiting for? Begin your Journey now and apply using your most up-to-date CV.

Our client is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.

Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.

Closing date: 11 December 2024

Interviews will take place on a rolling basis and ideally, they hope to hold final interviews before Christmas. Adjustments to interview dates will be accommodated.

Location: Dudley
Salary: £42,000 per annum
Hours: 40 hours per week (inclusive of some weekends and occasional evening work)
Contract: Full-time, Permanent
Benefits: Access to their 26 Acre Site – Generous Annual Leave Allowance – Contributory Pension Scheme – 24/7 Employee Assistance Programme – Retail Discounts via their Online Rewards Portal – Discounted Membership with Sandwell Leisure Trust – Complimentary Entry Passes to the museum – Staff Discount Scheme – Free On-site Parking – Enhanced Maternity/Paternity Pay – Payment of Professional Subscriptions - Free Flu Jabs

You may also have experience in the following: Food and Beverage Manager, Café Supervisor, Fast Food Store Manager, Deputy Retail Manager, Trainee Retail Manager, Bar Manager, Catering Manager, Restaurant Manager, Restaurant Deputy Manager, Restaurant Assistant Manager, Restaurant Supervisor, Hospitality Manager, Food Service, etc.

REF-218 251

RQF ASSESSOR and IQA
£32,318- £34,069 PER ANNUM
FULL-TIME, 37.5 HOURS, PERMANENT
MUCH HADHAM, HERTFORDSHIRE

About the role

Our client is looking for an experienced assessor and internal quality assurance professional to join their friendly Learning & Development Team. This is a dual role, working across two departments; you will have responsibility for the Internal Quality Assurance (IQA) process for their School and College assessors, and you’ll be assessing and quality assuring their internal care staff qualifications, driving forward the quality, performance and improvements across the teaching and learning provisions.

This role will be busy and varied and you will be;

assessing and quality assuring mandatory qualifications under Ofsted, CQC and City & Guilds
delivering teaching and learning workshops
preparing and maintaining qualification paperwork
supporting the Lead Assessor to ensure qualifications are achieved within the set time frame
advising on completion of qualifications for reports all whilst ensuring targets and deadlines are met

About you

This is an incredibly rewarding role supporting their staff to reach key milestones in their personal and professional development, so it’s important that you are a real motivator who is able to prioritise a busy work load and remain calm under pressure. The successful candidate will have experience in learning and development, care or the education sector and will hold a qualification in Internal Quality Assurance and Assessing. They should also hold a RQF Level 3 in Residential Child Care (or equivalent) and be willing to work towards their Level 5.

Please note, the post holder may need to work flexibly in order to meet with their night and weekend teams. Prior notice will be given when this is required.

To support the development of their workforce, they welcome applications from those who do not meet all the essential qualification criteria but reserve the right to offer a salary below the published grade until such time as the qualification is completed.

Why work for our client

Based across 60 acres of beautiful countryside, our client is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.

Over the past 120 years, our client has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.

In addition to excellent staff training, their employees are also rewarded with various other benefits offered as part of your employment:

- 25 days’ annual leave per annum + Bank holidays
- Eligible for Blue Light card – discounts on big brands!
- Discounted gym membership
- Flexi-Time – they have a flexi scheme in operation enabling you to fit your start and finish times around your individual needs, as well as using accrued hours to take additional leave.
- Life insurance
- Free on-site parking
- Recommend a friend payment up to £500!*
- Confidential employee assistance programme
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
- Terms and conditions apply

How to apply

Please complete an application form and upload an up to date CV on their website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, they recommend that you apply sooner rather than later. They reserve the right to close an advert if they receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.

Equality, Diversity & Inclusion

Our client embraces diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

Our client is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of their positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.

REF-218 036

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 

- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…..

This role is a fantastic opportunity for someone looking to kickstart and develop their charity events career, joining a busy National Events Team.

Our Events Assistant will play a key role in delivering impactful fundraising projects for Marie Curie. You'll support a variety of activities, from initial planning to event-day execution. You'll provide administrative and event delivery support across our challenge events and supporter led portfolio, ensuring our supporters have an outstanding experience.

This role offers hands-on fundraising experience and the opportunity to be the welcoming first point of contact for many of our supporters. Help us make a real difference while developing your skills in a collaborative and rewarding environment!

Key Responsibilities:
- Provide administrative support for product planning, delivery, and team operations.
- Assist with participant communication processes, including enquiries, registrations, and thanking supporters.
- Collaborate with Product Officers and Leads to ensure efficient procedures.
- Attend and support meetings, events, and promotional activities.
- Help develop marketing materials to recruit supporters.
- Monitor and report on fundraising activity on various topics including social media and email results.
- Support the team to manage expenditure, process invoices, and track budgets.
- Thank supporters via social media and other channels.
- Maintain and update supporter data on the database.
- Conduct competitor research and respond promptly to queries.
- Serve as a first point of contact for supporters, handling written and verbal communications.
- Complete general administrative tasks as needed.
- Manage the events team kit ahead of event days.
- Attend fundraising events in person - this role will require some work outside of normal office hours (weekends) where fundraising events necessitate.

Skills:
- Strong interpersonal skills for building relationships with diverse stakeholders.
- Proactive and able to work independently.
- Highly organized with excellent multitasking and administrative abilities.
- Detail-oriented with a high level of accuracy.
- Confident, resilient, and calm under pressure with a positive "can-do" attitude.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office and experienced in accurate database management.

Please see the full job description here

Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Close date for applications: 1st December 2024
Salary: £ 20,821 - £ 22,088
Contract: Full time, Permanent role
Based: Homebased Travel to London Office on Monthly basis

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.

We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

INTERNAL COMMUNICATIONS SENIOR MANAGER (TRADING)

Salary: £49,000 - £53,000 per annum

Reports to: Head of Internal Communications

Department: Policy, Information and Communications

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Employment type: Permanent

Working hours: 35 hours per week

Closing date: Sunday 1 December 2024, 23:55

Interview dates: w/c 9 December 2024

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.

We have an exciting opportunity for you to join us as an Internal Communications Senior Manager (Trading). We need you to be responsible for developing and delivering a cohesive internal communications strategy that engages Trading's diverse workforce, including staff across the retail chain, online marketplaces, and new commercial ventures, in alignment with CRUK's organisational goals and the Trading growth strategy.

Further to this, you'll ensure that all internal communications are aligned with the department's objectives, enhance staff engagement, and support the successful execution of key initiatives. Working closely with Trading's senior leadership team to influence internal communications priorities, you'll manage internal messaging, and lead efforts to continuously improve the effectiveness of Trading's internal communications.

What will I be doing?

• Leading the development and execution of a strategic internal communications plan that effectively engages Trading's 2,000 staff and 15,000 volunteers

• Acting as a key strategic partner to the central internal communications team, ensuring seamless integration and delivery of charity-wide communications appropriately to Trading staff

• Overseeing the strategic planning, coordination, and approval of all internal communications to Trading, including high-impact weekly newsletters and other critical communications channels

• Collaborating with national and regional PR teams to ensure internal and external communications are aligned and integrated

• Providing active leadership within the Trading Internal Communications team, ensuring the team delivers innovative and best-in-class internal communications

• Overseeing the Trading communication platform, ensuring timely, relevant and impactful updates to Trading staff

• Leading the measurement and evaluation of trading internal communications, setting benchmarks, KPIs and using data-driven insights (including staff surveys) to continually refine communications strategies, drive engagement and improve impact

• Partnering with the Trading leadership team to design and implement trading staff and volunteer recognition programmes

• Acting as the internal communications senior point of contact for business continuity, issue management or reputational risk issues in trading.

What skills are you looking for?

• Extensive experience in leading and delivering high-impact, multi-channel internal communications strategies that align with business objectives. Ideally gained in a large, complex organisation within the commercial or charity retail sectors.

• Proven ability to design communications strategies that drive engagement and support organisational goals

• Demonstrable experience in building relationships, influencing, and managing relationships with a diverse range of senior stakeholders

• Strong ability to influence and advise senior leadership on internal communications strategies and decisions

• Proven ability to instil confidence in decision-making while maintaining positive, productive working relationships. Capable of leading with authority, while fostering a collaborative and inclusive environment.

• A forward-thinking strategic approach, adept at using data, insights, and feedback to inform and refine internal communications strategies

• Outstanding written and verbal communications skills, with the ability to distil complex and sensitive information into clear, compelling messaging for a range of audiences

• Proven ability to motivate and inspire others, creating a positive, collaborative team culture

• Extensive experience in planning, prioritising and managing high-level internal communications projects and strategies with the ability to make informed decisions under pressure

• Proven experience in leading and managing teams, with a focus on setting strategic direction and defining performance expectations

• High proficiency in using a content management system for intranet and digital communications - including Microsoft Sharepoint.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We review pay annually and aim to recognise individual performance and achievements.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.

Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

To engage with children, young people and their families and deliver a combination of advice and signposting, 1:1 sessions, groups and workshops, online and telephone interventions to improve their mental health and wellbeing. 

We are looking to recruit an empathic, warm, friendly, hard-working and flexible person who is passionate about improving children and young people’s emotional wellbeing and mental health. They must be a team player with excellent communication and organisational skills, able to prioritise and manage their own workload. They must be able to work independently within the community. 

To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change.  

To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths, and increase levels of resilience.   

Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions.  

To take responsibility for own caseload of children, young people, and families some with complex and multiple needs with support from senior Emotional Wellbeing and Mental Health (EWMH) staff.  

To help involve children, young people, and their parents in the co-production of programmes, activities and services.  

To work collaboratively with partner organisations in the Surrey Wellbeing Partnership, Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS/CYPS teams, schools, and other community-based services to provide the most effective service for children, young people and families.  To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people.  

To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated.    

To apply safeguarding and child protection procedures.  

To help provide written case studies as evidence of the effectiveness of individual interventions.  

To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.   

The jobholder may be required to carry out other duties as directed by the EWMH Services Manager, the responsibility level of which should not exceed those outlined above.  

Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

Any other duties are required to be performed within the grade and renumeration of the role. 

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training.