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Position: Head of Fundraising & Communciations
Responsible to: CEO
Location: Hybrid working is offered to all staff. All full time staff should come into the office a minumum of two days per week. Our office is based in Highgate, London.
Hours: 35 hours per week (full-time), core hours of 10am–4pm
Salary: £55,000 per annum
Annual leave and benefits:
- 25 days annual leave pro rata rising by one day per year to 30 days
- 5% contribution to a personal pension plan
- Employee assistance scheme
- Comprehensive flexible working policy
- Season ticket loan available
- Bike-2-Work Scheme
- Accredited Living Wage Employer
- Birthdays off
- 24/7 Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a cover letter.
We are aiming to hold first-round interviews in the week commencing 7th October; final interviews are due to take place in the week commencing 21st October.
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Please review the full job description and information on Ataxia UK in our 'application pack' which is attached to this job advert.
The client requests no contact from agencies or media sales.
Also known as National Youth Jazz Orchestra, NYJO is a charity experiencing an exciting evolution with emerging professionals and young people at the core of their mission to ensure creative music making is accessible, fun, informative and a viable career choice.
NYJO celebrate all forms of jazz, past and present, and seek to do their part in nurturing the next generation of jazz artists. Alumni include some major names in jazz and music more widely, including Amy Winehouse, Mercury nominee Laura Jurd, Mark Nightingale and Guy Barker.
It’s a great time to join as they develop their community around a new location in South East London, embark on ambitious artistic collaborations within and beyond jazz, and work in partnership with music education organisations around the country to address structural inequalities in music education.
As Head of Development, you will be a key member of a small team. Reporting to the incoming Chief Executive, you will develop and implement the preexisting fundraising strategy and guide the organisation’s communications and PR strategy. You will inherit a strategically developed portfolio of relationships and income streams, with particular strengths in trusts and foundations, and a strong network of individual donors and scope to build corporates. There is also a small but growing legacy circle, created in response to a recent bequest of £1M+. You will line manage a small team of two: the Development & Communications Coordinator, and the Marketing & Communications Coordinator. With ambitions to expand upon NYJO’s existing work, your ability to set and achieve more ambitious targets will be essential.
Please note that this role will require occasional travel that will vary across the year, depending on the events calendar. Travel is likely to be required twice per month - please discuss with Joe Blythe at QuarterFive.
As Head of Development, you will:
- Develop and implement the existing fundraising strategy and develop marketing and communications efforts, ensuring cohesive and impactful messaging to effectively engage donors and stakeholders
- Deliver a high standard of supporter care and relationship management tailored to the level of giving, including nurturing their successful new Legacy Club
- Manage and attend an annual series of fundraising events, from relaxed open days to formal receptions
- Oversee NYJO marketing and communications
- Line manage the Development & Communications Coordinator and the Marketing & Communications Coordinator
Ideal skills and experience:
- Experience of securing 5- and 6-figure grants from a range of trust, statutory and/or individual sources
- Tailoring applications to appeal to a diverse range of funders/donors, which may include drawing together distinct areas of activity to create bespoke packages
- An outgoing, approachable, confident and professional manner in dealing with donors, prospects and other stakeholders
- Interest in UK Jazz and enthusiasm for working with young artists and musicians and broadening access to participatory arts for all young people
NYJO are keen to provide equality of opportunity to a wide range of prospective candidates as they expand the diversity of staff and musicians. Whilst they hope to attract candidates with the experience outlined in the person specification, they encourage applications from those who do not fulfil all stated criteria.
Benefits include:
- Flexible working – flexible working is a priority and the organisation supports employees to balance work with caring or other responsibilities, or those returning to work after a break
- 25 days annual leave, plus bank holidays, with office closure between Christmas and new year being the norm
- TOIL for out of hours work
- Attending gigs for free, including the annual two-night Ronnie Scott’s residency, and other cultural and sector events throughout the year
Sounddelivery Media is a dynamic charity that seeks to amplify lived experience stories and expertise to address social inequalities. We work alongside people with direct experience of injustice and inequality to advocate for themselves and their communities.
Our Spokesperson Network constitutes a network of media savvy spokespeople, who have direct experience of social injustices. Developed collaboratively with a network of leaders with lived experience, it aims to diversify the voices we hear in the media and make it more representative of the society we live in. Through training, media mentoring, peer support and speaking opportunities, we tackle the barriers that prevent these experts from engaging with journalists who have the power to influence coverage and ultimately drive change.
Members of our network have spoken on all the major news outlets from BBC Newsnight, BBC Radio Four, ITV News, to the Times, the Guardian, places where they can reach audiences of millions and have influenced documentaries and a storyline for a high profile drama. They’ve become part of policy and advisory conversations: APPGs (All Party Parliamentary Groups), Governmental select committees, speaking at Party Conferences and joining advisory panels.
Our work additionally seeks to support the wider charity sector to develop and amplify lived experience stories and expertise themselves. We work closely with charities to help them develop and train their own panels and spokespeople and are currently facilitating Future Voices, a unique spokesperson training programme for migrant domestic workers in partnership with The Voice of Domestic Workers.
About the Role
This is an exciting opportunity for an experienced media communications professional to join and shape a growing, friendly and flexible charity committed to advancing social justice through transforming representation in the media.
Sounddelivery Media is on the lookout for a dynamic individual with great media engagement know-how, a hands-on approach, strong relations with journalists and a passion to address how issues are represented in the media. Join our growing and impactful team working alongside dynamic leaders and their communities addressing social injustice and social inequalities. Our Media and Community Engagement Lead offers a fantastic opportunity to work closely with an incredible network of leaders.
This is a full time role (although we would consider a 4 day week) with 2 days a month minimum working with the team in London.
Could this be you?
Role Overview:
You will provide strategic support to our dynamic Spokesperson Network of leaders with direct experience of social injustices, through;
Managing our existing media relationships, and developing new ones, to create opportunities for our network of confident public spokespeople to be visible
This role will enable us to increase the visibility and impact of our programme participants and their communities by engaging with journalists, media professionals, and other influential platforms. You will be responsible for broadening speaking opportunities, such as broadcast interviews, opinion pieces, and identifying potential storyline collaborations across various media outlets. You’ll also seek opportunities to feature our network in public forums like TEDx talks, conferences, and other platforms that influence public conversations.
Empowering Network members through training and support to develop and maximise media opportunities themselves.
In addition to media engagement, you will play a key role in empowering our network to create and share their own content. This includes helping participants build confidence and develop skills in content creation (eg vlogs), and pitching to the media, ensuring their voices reach those in positions to drive meaningful change.
Building trusted relationships with lived experience leaders in a ethical, trauma-aware, and holistic way
You will work closely with our community to activate and strengthen our network, driving collective action and amplifying the important issues they are addressing. Building trusted relationships with lived experience leaders is key, and you will ensure that all engagement is grounded in ethical, trauma-aware, and holistic support.
Sharing knowledge with other charities supporting Spokesperson Networks
You will help share what we learn through our work with other charities and learn from them too. Using peer-led sessions to share best practice, challenges and ideas for charities working to amplify the voices of people with direct experience of social injustice.
As a small but growing charity, this is an exciting opportunity to shape the direction of our organisation alongside a supportive trustee board, a dedicated team of four staff, and a group of skilled freelancers. Your contribution will be integral to our mission and the positive change we aim to create.
Who you are
-With a background in media relations and/or journalism at a senior level you are someone who cares about the way issues are framed, reported and covered in the media.
-You’ll be driven by a desire to amplify the voices of those with direct experience of inequality and injustice from diverse communities, and will work closely with them so that they feel safe and supported in sharing their experiences and solutions for change.
-You are a creative self-starter, happy to work alone but also as part of a small team.
-You come with ideas to develop this work to have a bigger, positive impact. This work takes time and is deeply relational.
-You can adapt the way you work to meet the needs of different communities.
We’re an equal opportunities employer aiming to recruit from a diverse range of backgrounds. All staff who work at Sounddelivery Media will be asked to have a DBS check.
What You’ll Be Doing – Key responsibilities:
-Taking the lead on strategic media engagement across all our programmes of work- maximising and creating media and speaking opportunities for our members
-Nurture and grow our network of journalists, updating them about our work and the issues our networks are speaking on through regular and responsive communications
-Supporting our community to feel confident and prepared for interviews, honing their media messages and accompanying them to interviews where appropriate.
-Regularly engaging our community and being a sounding board to help to develop their ideas
-Proactively source longer-term opportunities for the issues our community addresses to be more visible in the public eye this could include building relationships with soap storyliners and documentary makers.
-Support the team on Sounddelivery Media events that increase the visibility of our community and our work
-Support with delivery of media training and coaching on our programmes.
-Work with the communications team on content- ensuring messaging is impactful in blogs
-Participate in our peer-led meetings to share our learning and invite guest speakers to share theirs.
-Contribute insights on our media work for reporting to Funders and Trustees
Find the full description of the role in our application pack attached.
What skills and experience you’ll have:
Essential
-Experience at a senior level working in media relations within a charity, journalism or similar.
-Significant experience of developing and maintaining good relationships with a range of journalists and media professionals;
-A sharp understanding of what makes a strong story with experience of pitching stories and ideas to journalists
-A confident communicator with strong written and verbal skills
-IT literate with multimedia experience – video, audio, visual content (or willing to learn)
Desirable
-Experience of working with people who are using lived experience of social injustice to affect change including excellent understanding of safeguarding and risk management
Why we’re good to work for
-Flexible working in a friendly, supportive environment
-A track-record in this work with great feedback from our clients.
-28 days per year holiday, plus bank holidays
-3% pension contribution
-Access to an Employee Assistance Programme
-A mentor following successful completion of the 6 months’ probationary period working with us
-Training allowance
-Team wellbeing budget
Please note that this is a London based charity and our training predominantly takes place in London.
Application process and key dates:
To apply, upload your CV and separate cover letter demonstrating your capabilities in relation to each of the points on skills and experience in the person specification. We will only consider applications with a cover letter. Where relevant, use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
Our downloadable application pack has more information.
Please apply as soon as possible by submitting your application through our recruitment portal
Weds October 9th 1-2pm Zoom webinar Meet the Sounddelivery Media team, hear more about what this role involves and ask any questions you may have. Register on our website.
Closing date for applications: Monday 21st October 2pm
First interview: Thursday 31st October (Online)
Second interview: Friday 8th November (London)
We recognise that the interview dates might not suit all applicants. There is an opportunity to let us know in the application.
Sounddelivery Media is committed to building an inclusive and accessible environment for people of all backgrounds and communities. We actively encourage applications from individuals of diverse backgrounds, If you require any reasonable adjustments to support your application or interview, please get in touch.
Applicants must have the right to work in the UK
The client requests no contact from agencies or media sales.
As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
Key Duties
People & Culture Strategy
- Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
- Drive consistency of the implementation of the Plans
- Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
- With senior leadership, manage talent and succession planning
Human Resource Management
- Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
- Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
- Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
- Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
- Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
- Complete all required administrative tasks for new starters and colleagues leaving the organisation
- Processing and managing of maternity, paternity, and adoption in line with policies and best practice
- Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
- Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
- Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
- Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
- Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
- Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
- Support change management processes
Business Support/Compliance
- Contract management for Employee Assistance Programme
- Contract management for IT
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life.
We are recruiting for an experienced Operations Officer to support the HR and Operations team to ensure the effectiveness and efficiency of our core operations functions with a strategic focus on accessibility and user experience in a neurodiverse organisation.
The Operations Officer plays a key role in the delivery of infrastructure projects and provide essential support to the effective day-to-day running of the charity and works closely with all core teams, ensuring processes operating effectively to allow CASPA to grow and adapt to the needs of our members and staff.
The ideal candidate is a resilient, solution-focused person, able to work efficiently on their own initiative and collaboratively within a team.
We are looking out for a team member with a proactive and person-centred approach when communicating with internal and external stakeholders, who takes pride in the quality of their work and is keen to learn and develop in their role.
They will ideally also understand CASPA’s key work areas.
We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values.
Ability to travel in and around the Bromley area is essential to the role.
We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.
If you are keen to join us at CASPA and believe you have what it takes to take on this role, please read through the Job Description carefully to learn more about what is required in the role and person specification.
Please apply with your CV and a one page Supporting Statement (cover letter) highlighting your motivation for the role, your motivation for working for the organisation, as well as your key skills/experience in relation to the Person Specification in the Job Description. (Please note that generic cover letters will not be accepted).
The client requests no contact from agencies or media sales.
This is an exciting opportunity to direct our grant awarding as Programmes Director, 37.5 hours per week, based in Cornwall and able to work from CCF’s office at least two days a week. The CCF office is currently in Lawhitton but our move to Bodmin is planned for October 2024.
Salary: £39,000-£43,000 per annum depending on experience
The Programmes Director is a key role within Cornwall Community Foundation (CCF) and is responsible for leading the development and management of CCF’s grant making programmes and measuring our impact.
At the Cornwall Community Foundation, we believe in a positive life in Cornwall for all, free from poverty and social isolation. Our aim is to change people’s lives for the better by helping local communities.
If you have previous knowledge of the voluntary sector, particularly in Cornwall, and are looking for a wide variety of responsibilities working to tight deadlines, we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall and the Isles of Scilly.
Please download the application pack from the Cornwall Communitty Foundation website.
To apply for this post please send your CV and covering letter. (Incomplete applications will not be considered). CCF are committed to advancing equity, diversity and inclusion across our funding portfolio and staff team. We particularly welcome applications from people who identify as LGBTQ+, those with disabilities, those from lower socio-economic backgrounds and/or those from racialised communities.
Closing date Wednesday 2nd October 2024.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Head of Health & Safety to join our Estates Team. This role will require the successful candidate to ensure that The Children’s Trust realises its health and safety objectives, including setting the organisational strategy for health and safety.
Staff benefits include, shuttle bus, and more… Read more below.
Role Requirements
The Head of Health & Safety is the lead and designated “competent person” for all health and safety matters, including fire safety at The Children’s Trust underpinning the three key work streams: “safe care,” “safe workplace” (including occupational health and well-being), and “safe retail and (fundraising) events”. The role holder has the authority to require the immediate cessation of any unsafe working practices.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: TBC
For more information and for a copy of the candidate briefing pack please click
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Accreditation Officer
Reference: ARBAO0924
Location: Based in our Central London office; however ARB supports a flexible approach to hybrid working
Contract: Full Time, permanent
Salary: £32,000 per annum + excellent benefits
About Us:
ARB was established by an Act of Parliament – the Architects Act 1997 (the “Act”) – and is the statutory regulator of architects in the UK.
ARB’s statutory responsibilities are contained in the Act, and cover six main areas:
- Prescribing the qualifications needed to become an architect in the UK
- Keeping the UK Register of Architects
- Ensuring that architects meet our standards for conduct and practice
- Investigating complaints about an architect’s conduct or competence
- Making sure that only people on our register offer their services as an architect
- Acting as the UK’s competent authority for architects
Role Description:
The successful applicant will be a key member of the Qualifications Team, helping to deliver a rigorous cycle of quality assurance for educational standards and the prescription (recognition) of qualifications required to become an architect in the UK. This includes processing applications for a prescription from a variety of institutions, drafting comprehensive advisory notes, seeking clarifications from schools and presenting decision-critical papers to the Board for approval. You will also contribute to the continuous improvement and development of the prescription process and our workflow systems.
Applicants will require excellent analytical skills with the ability to interpret and report complex data; show highly developed interpersonal skills and excellent attention to detail; be able to confidently present evidence-based assessments and support conclusions on paper and in discussions with peers, senior management and external partners.
The successful candidate will be a team player who shows the ability to work on your own initiative and deliver work to strict deadlines. Experience of working with a broad range of internal and external stakeholders at all levels and the ability and confidence to identify risk and escalate matters accordingly are essential.
What we offer in return:
- A friendly and supportive company culture
- Generous salary,
- Pension and medical cover
- Great holiday allowance, plus an additional day to be used over the Christmas period.
- And much more……
The closing date for completed applications is 12:00am 30th September 2024, and no applications will be accepted once this deadline has expired.
Interviews will take place during the week commencing 7th October remotely, via video link.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Here at ARB, we are a small and diverse workforce we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.
ARB values diversity and is committed to working within the principles of equal opportunity. We therefore ask applicants to complete our Equalities Monitoring questions as part of the application process via this online portal. This information will not be viewed by those involved in the selection process, and it is not part of the selection criteria.
No agencies please.
About My Life My Choice
My Life My Choice (MLMC) is a self-advocacy charity run by and for people with learning disabilities, founded in 1998. The charity delivers a diverse range of innovative and user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. These established projects include Professional Services (training, consultancy & research), Champions who speak up and campaign, Travel Buddy scheme, 15 local self-help groups, and Gig Buddies.
The role
My Life My Choice (MLMC) is a self-advocacy charity run by and for people with learning disabilities, founded in 1998. The charity delivers a diverse range of innovative and user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. These established projects include Professional Services (training, consultancy & research), Champions who speak up and campaign, Travel Buddy scheme, 15 local self-help groups, and Gig Buddies.
MLMC is now looking for a part-time Finance and Administration Officer. The successful applicant will manage MLMC’s day-to-day finances providing financial information to the Charity Coordinator and other staff as needed. Additional duties include administration/governance support to the Charity Coordinator and to manage the day to day running of the office (this does not involve any people management). This role calls for an individual with accounts and/or book keeping experience, the ability to run an end to end payroll using a computerised system including HMRC and year end reporting, and excellent administration skills. It is crucial that you will be able to communicate politely, professionally, effectively and clearly with all stakeholders (e.g. fellow staff, customers etc.).
All of the charity’s roles require individuals who show a passion for empowering, working with, and raising the voices of people with learning disabilities.
We need a self-starter who enjoys a challenge, can hit the ground running and is able to work with minimal supervision.
MLMC not only says it values its staff but commits to them by offering a competitive salary, an enhanced pension contribution, a comfortable and spacious office environment, an employee health care plan (up to £1,650 towards certain health costs), an Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, 27 days of Annual Leave, and working from home when appropriate. Free, dedicated staff parking and/or bike racks are also available.
The successful applicant will be subject to a Disclosure and Barring Service enhanced check.
Closing Date: Monday 14th October (17:00)
Interview Date: Tuesday 22nd October
To Apply: Please send a covering letter explaining clearly how you meet the Job Description requirements and why you want this job, along with your CV.
The client requests no contact from agencies or media sales.
Community Leader (Director) - L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (occasional evenings and weekends)
Salary: 57,000-60,000 per annum (including London weighting)
Place of work: L'Arche London Community Office, West Norwood, SE27
Some travel and overnight stays will be required within the UK
Contract type: Permanent
Closing date: Sunday 29 September, 11:59pm
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
- Joining shared meals since cooking and having a meal together is what we are all about
Main purpose of the role:
The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.
Are you a leader who can:
- Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities - people we support, employees, volunteers, long-term friends and members.
- Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
- Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
- Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.
- Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
- The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.
The Role
- Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
- Ensure the Community’s financial sustainability through robust financial planning and management.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
- Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth. Support and encourage events that build community belonging.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
- Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
- Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
About you:
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
- Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
- Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
- Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
- Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
- A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
- Organised and capable of prioritising, delegating, and working autonomously.
- Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
- Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
- Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
- Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.
About us
In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.
We have lots of diversity and lots of opinions. We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured. Together, we want a more inclusive, compassionate world.
A full job description and person specification can be found in the attached Recruitment Pack.
The closing date is midnight on Sunday 29 September 2024.
First round interviews are expected to take place between 10 and 16 October.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a highly motivated, dynamic and commercially minded individual to join the Senior Management Team of one of the UK’s leading public art galleries. Working alongside the Director and Board of Trustees, the Director of Finance oversees the strategic, business and financial management of the organisation. The successful candidate will be a qualified Accountant with a proven track record of operating at a senior level and with the ability to offer insight and challenge for future development whilst ensuring the financial sustainability and growth of Whitechapel Gallery.
The Director of Finance is responsible for the efficient and effective leadership and management of the Gallery’s finance, governance and commercial activities. With scrupulously high standards, they will drive the quality and transparency of financial management and reporting, ensuring robust financial controls and the smooth running and management of the Gallery’s finances. A key member of the senior leadership team, the Director of Finance contributes to shaping and implementing the Gallery’s strategic development.
Candidates will be able to demonstrate a proven ability in leadership and financial control within a complex organisation, managing people and limited resources effectively, delivering results, thinking strategically and inspiring and motivating others. They will need to demonstrate a high degree of energy and agility, with the ability to build highly effective, collaborative working relationships at all levels of the organisation. The new Director of Finance will demonstrate a high level of financial and business acumen and strategic insight and will possess strong analytical and project management skills.
With experience at Board level, they must be comfortable with presenting to Boards and with the ability to develop strategy and present business plans.
Previous experience of the gallery and museum sector would be desirable but is not essential, and applications are welcomed from candidates with commercial, charitable and private sector backgrounds. Candidates must be able to demonstrate empathy with the mission and vision of Whitechapel Gallery and act with a high degree of personal integrity in a diverse cultural environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Duchenne UK is an ambitious, dynamic and impactful charity. Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012.
DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this.
Since 2012, we have raised more than £27 million to end the devastating impact of DMD. We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of life but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.
Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.
New opportunity to join our team
We have a new opportunity to join our team and build on these achievements. We are recruiting for a Director of Income Generation, who will be a key part of our senior leadership team and play a vital role in helping us achieve our mission.
The Director of Income Generation will work collaboratively across the organisation to oversee and grow all of Duchenne UK’s income streams including fundraising, commercial engagement, and new business opportunities.
The Director of Income Generation will report to the CEO and sit on the Senior Leadership team, working closely alongside the Director of Research and Development and Director of Finance.
Working for Duchenne UK
We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission. Over recent years, our Co-Founders have added high end skills and expertise to the team which has elevated Duchenne UK to be a high profile charity, delivering impact across not only DMD but rare disease.
We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.
We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, staff benefit from ‘Summer Fridays’, allowing them half days on Fridays (pro rata’d for part time staff) to enjoy the long summer weekends.
About the role
At a strategic level this role is responsible for leading on all aspects of income, including fundraising, commercial engagement, and new business opportunities, leading the development and delivery of a bold and effective income strategy to support our organisational ambitions and future sustainability.
The Director of Income Generation will inspire and develop the charity’s income team, taking overall responsibility for setting and achieving income targets for the organisation. They will ensure a collaborative and integrated approach to income generation across the organisation.
The Director of Income Generation will report to the CEO and be part of the Senior Leadership team, working closely alongside the Managing Director, Finance Director and Director of Research and Development. They will line manage a team to support the delivery of the income strategy.
Job Description
Income Generation
- Aligned to the organisational strategy, designing and delivering Duchenne UK’s income generation strategy, establishing a delivery plan to hit targets across a diverse range of income streams, including community fundraising, events, trusts and foundations, major donors, research and development grants and commercial income.
- Oversee the process and systems of managing funders and new business opportunities, including overseeing the charity’s CRM system (Salesforce) to support a high end and holistic approach to the account management of funders and stakeholders.
- Set, monitor and deliver annual income and expenditure targets.
- Attend meetings with funders and prospects, and networking events to uncover new opportunities, including management of Duchenne UK’s Development Board.
- Developing and growing the income pipeline, working closely with the Research and Development team to identify funding for existing and pipeline projects.
- Support the team to develop professional and engaging materials including fundraising proposition, applications, proposals, appeals, pitches and reports.
- Proactively seek-out and identify new trends and developments and make recommendations to Duchenne UK.
- Oversee reporting to ensure the preparation and timely submission of reports on progress on objectives, budgets and targets.
Strategy
- Provide strategic insight and vision both externally and internally as part of the Senior Leadership Team.
- Provide strategic insight and foresight to proactively identify and secure new opportunities.
- Work alongside Board members to maximise income generation opportunities, provide reports and updates where required and support the work of the Finance Committee.
- Develop and nurture an ongoing interest and deep understanding of Duchenne UK’s work so that they can confidently and passionately convey the value and impact externally.
Leadership
- Be an inspiring ambassador for the vision of Duchenne UK and ensure it is reflected in the strategies, outputs and behaviour of the income team.
- Create an income team which is ambitious and passionate about Duchenne UK, providing leadership, coaching and setting priorities and targets.
- Lead the team in their approach to sourcing new business/funding opportunities through bids and pitches.
- Build strong working relationships with our founders, members of the Board, strategic partners and colleagues at all levels, adopting and encouraging a collaborative working approach.
- Provide line management to direct reports, setting and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
- Ensure all staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
- Keep up to date market information and competitive intelligence in target sectors/markets.
- Carrying out any other duties as required; which are consistent with the duties and responsibilities of the post.
Budgeting, reporting and compliance
- Manage the income budget, providing regular reports as required to the Senior Leadership Team, Finance Committee and the Board of Trustees.
- Set, deliver and monitor the income generation delivery plan, ensuring all objectives and KPIs are met and are managed as appropriate.
- Work proactively to identify and monitor risk, working alongside the Compliance and Risk Committee to mitigate risks as part of the wider risk management process.
- Ensure income generation complies with legal and regulatory standards.
- Keep up to date with Charity Commission regulations and guidelines.
Person Specification
Knowledge and experience, a proven track record of:
- Strong track record of meeting income targets in a leadership role.
- Developing and implementing a strategy to generate income.
- Leading, managing and inspiring high performing teams.
- Strategic planning, budgeting and monitoring.
- Fostering successful relationships and partnerships with key external stakeholders.
Skills and Competencies:
- Collaborative working style and excellent relationship building skills.
- Good organisational skills with the ability to prioritise work effectively to meet deadlines and to work autonomously.
- Applying passion and creativity to develop successful funding activities.
- A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team.
- Team management – leading, line management, and developing the income team.
- Target focused and results driven with an ambition to drive activity forward.
- Excellent written and verbal communication skills, including the ability to speak engagingly to a wide range of audiences and to represent Duchenne UK.
- Ability to resolve complex situations and deal sensitively with difference of opinion.
- Enthusiastic, proactive, can-do attitude.
- Discrete, confident and diplomatic.
- An approach which is flexible, innovative and responsive.
- Discrete, confident and diplomatic.
- Ability to consistently demonstrate Duchenne UK’s values.
Desirable
- Charity experience.
- Knowledge of the research and healthcare sectors.
Sound like the job for you? We’d love to hear from you:
Benefits
- 25 days of annual leave + 8 days of public holidays (both pro rata)
- Summer Fridays – half days on Fridays in July and August (pro rata)
- Flexible working policy
- Hybrid working
- Standard Employer Pensions contributions after 3 months
- Team wellness day and team away day
- Training and development opportunities
Terms and conditions
The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.
Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the Foundation’s work and working with colleagues on new initiatives.
The organisation’s hybrid working policy is at the discretion of the line manager during the first three months of employment, to support the induction process.
Applying for this job
Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.
1. Please tell us why you would like to work for DUK.
2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.
3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.
4. Tell us one thing that really excites you about this role.
Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.
1. Please tell us why you would like to work for DUK.
2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.
3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know
The client requests no contact from agencies or media sales.
The Anglican Communion Office (ACO) is pleased to be exclusively partnering with Robertson Bell in their search for a Director of Finance to join their team on a permanent basis. Founded in 1968, the ACO is the permanent Secretariat for the Instruments of Communion and supports the Anglican Communion in over 165 countries around the world.
The Director of Finance role presents an exciting opportunity to manage and create a finance team that will support the Anglican Communion, whilst also being a key member of the senior management team. You will lead and direct the Anglican Communion’s financial strategy and management, ensure commercial planning, delivery and evaluation in all areas of ACO activity, whilst also providing financial management and administration for two related charities: the Anglican Alliance and the Anglican Centre in Rome.
The organisation:
The Anglican Communion Office (ACO) serves as a hub for communication, coordination, and collaboration among its 42 member churches. The ACO facilitates the work of the Archbishop of Canterbury and supports global ministries, including mission, advocacy, ecumenical relationships, and social justice efforts. It provides resources, organises international conferences, and promotes unity and understanding within the Anglican community. The ACO plays a vital role in connecting Anglicans around the world, fostering shared values and addressing global challenges together.
This role offers a full-time opportunity with flexible working arrangements and an excellent benefits package, including 10% employer pension contribution, 30 days annual leave (plus bank holidays) and opportunities to work from home up to two days per week. All candidates must live within a commutable distance from their offices in Westbourne Park.
The role:
- Lead on the development and execution of financial strategy, financial planning, budgeting and cost control for the ACO and related charities.
- Key advisor to the Secretary General, management team and trustees on the overall financial landscape for the ACO and its on-going performance and position.
- Manage and continuously improve the efficient running of financial operations including the preparation of management accounts, cash flow forecasts, payroll, tax returns, and management of creditors and debtors.
- Ensure that an adequate control framework exists.
- Manage and continuously improve financial reporting ensuring accurate, timely and appropriate information for colleagues.
- Manage budgeting and planning processes, providing all appropriate financial data, and supporting budget-holding staff in all areas.
- Support funding applications and subsequent donor reporting to grant making bodies with project and programme budgeting.
- Manage the preparation of statutory accounts and be the main contact with external auditors.
- Be vigilant to financial and operational risks and to report and mitigate such risks.
The successful candidate will have:
- Ideally, understanding and knowledge of the UK charity finance environment.
- Experience in budgeting and cost control, including provision of reports and analysis to an audience with different levels of financial literacy.
- Strong financial leadership skills capable of directing financial strategy and delivering highest quality financial management.
- Experience in working with diverse stakeholders both within and outside an organisation
- Experience in managing and motivating teams.
- Experience of upgrading control processes and implementing change.
- A full finance qualification, or the ability to prove they are qualitied by experience.
- The willingness to travel throughout the Anglican Communion.
The deadline for applications is on Sunday 13th October, with first stage interviews taking place on the 21st October. Applications will be under continuous review before this date so please do not delay in applying!
About Us
Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.
About the Position
Our Policy and Public Affairs Officer connects with and influences politicians and senior decision makers to make society better for people who have mental health challenges, have mental illness and their families. They shall manage projects that shall lead to improvements in support for those with poor mental health.
Key Responsibilities
In this critical role you will work closely with the Director of Public Affairs and Communications to develop and implement a policy and influencing strategy to ensure that the voices of people we support, and their families are heard in all the places they need to be. You will manage projects related to mental health and provide reports.
You will build powerful relationships with politicians, civil servants and partners and feel comfortable representing the organisation at a range of different stakeholder events. You will love policy and public affairs, enjoy mastering details and offering sound advice. You will respond on behalf of the organisation to consultations and events and will be comfortable doing lots of reading and writing. You will enjoy building powerful and meaningful relationships.
General Duties:
- To ensure that Change Mental Health have a robust policy and public affairs process in order, to respond to events and consultations, set up meetings with influencers, write briefings for those meetings and record our interactions on the Lobbying Register.
- Develop and implement a policy and public affairs strategy which means Change Mental Health engage with external stakeholders, have key messages disseminated and ensure that the voices of our members and the people we support are heard at all levels.
- Ensure that Change Mental Health’s Public Affairs and Stakeholder policies are kept relevant for our staff and promoted throughout the organisation.
- Collaborate on key communications documents and channels, including our newsletter, website and support the high-quality use of our social media channels.
- Manage projects that improve the outcomes of those with poor mental health and wellbeing. When agreed, engage with parliamentarians and stakeholders, representing Change Mental Health and advocating for our policy agenda
- Take ownership of policy developments in fields relevant to Change Mental Health’s work and ensure you are up to date and well informed of recent developments.
- Write briefings for the Director of Public Affairs and Communications, the CEO, and Board as needed.
- Write briefings for debates in Parliament and communicate with members of Parliaments.
- Write reports for projects relating to mental health and wellbeing.
- Organise and undertake the administration of events that support our policy platform whether that be events at party conferences, cross party groups, parliamentary receptions or other activity that support the charity.
- Network and build relationships with different stakeholders across the private, third and state sectors.
- Support the work of the National Rural Mental Health Forum, organising meetings and reporting on impact.
- Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
- Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
- As with all employees, workers and volunteers; encourage people to join Change Mental Health as a member, fundraiser, donor or activist
- To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
- To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
- To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies.
- To be friendly, polite and professional to all staff, members of the public and people Change Mental Health support.
All sucessful applicants will require a Basic Disclosure check.
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
The client requests no contact from agencies or media sales.
Location: Our offices at Wesley Memorial Hall in central Oxford, outreach locations and home
Hours: 21 hours per week (0.5676 FTE)
This role is designed to meet the debt advice needs of Oxford residents. The post holder will provide debt advice including benefit checks, ways to raise income and reduce overheads. Advice will be given by telephone/email, by appointment in person at our office, and to drop in clients at outreaches.
- A trainee position may be considered for the right candidate at a trainee salary level
- A fully remote position may be considered for a candidate with relevant experience.
Role purpose: to provide an effective and efficient debt advice service to local residents within the aims, policies and principles of the CA service.
Key responsibilities:
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
- Use the Citizens Advice Information System to find, interpret and communicate the relevant information.
- Research and explore options and implications so that clients can make informed decisions.
- Act for the client where necessary by negotiating, drafting or writing letters and telephoning.
- Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
- Signpost and refer internally and externally as appropriate in order to link clients into additional relevant support .
- -Ensure that all work conforms to the office systems and procedures
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
We're looking for:
- Experience of advice work in debt and benefits. Ideally also experience in a wider range of areas - for example, housing, employment, consumer and immigration.
- Ability to work sensitively with a diverse range of clients
- An understanding of the issues involved in interviewing clients, particularly those who may be experiencing stress and anxiety.
- An ordered approach to your work and an ability to follow set procedures concerning casework and file management etc
- Ability to use IT in the provision of advice and the preparation of reports and submissions.
- Good oral communication skills with particular emphasis on negotiation and representation skills on the telephone.
- Ability to communicate effectively in writing with particular emphasis on negotiation and representation skills and on preparing grant applications, reviews, reports and correspondence.
- Numeracy skills required to understand statistics and check calculations.
- Ability to monitor and maintain own work to comply with set standards
- An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the services Equal Opportunities policies.
- Ability to work independently without close supervision, to prioritise own work, meet deadlines whilst contributing to the wider Citizens Advice team.
Why join us?
As a Debt Caseworker, your work will directly impact the lives of our clients, helping them navigate challenging situations and find the solutions they need. Benefits for working with us also include 28 days holiday per annum pro-rata, plus pro-rata bank holiday allowance, access to our Employee Assistance program, and a 5% employer pension contribution. You will get to work with our friendly and dynamic team, all committed to making a positive change in our community.
Apply now!
If you are dedicated to making a positive difference, we would love to hear from you. More details available on our website via the apply button