Local Delivery Manager Jobs in Tower Hamlets, Greater London

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced HR Officer to support on employee lifecycle administration, and proactively contribute to the review and development of HR processes at CASPA with a strategic focus on accessibility and user experience in a neurodiverse organisation.

The HR Officer plays a key role in supporting the HR and Operations Team to develop and maintain a positive, engaging, and inclusive working environment for our staff and volunteers.

CASPA’s ideal HR Officer is self-aware with a growth mindset, and takes a flexible, agile, a creative problem-solving approach to their work. They have a strong and resilient work ethic and understand the value and importance of maintaining confidentiality in HR matters, and align with CASPA’s mission and values.

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more. 

Team Leader – Poplar HARCA

The Bromley by Bow Centre (BBBC) is working in partnership with Poplar HARCA, an award-winning housing association in East London, to develop a welcoming place for members of the community to access local services and support.

The role will be based within Poplar HARCA’s main building in East India Dock Road, focused on residents in the southeast locality of Tower Hamlets.

The Team Leader will be responsible for developing and overseeing the delivery of the service to ensure people are offered an inclusive and warm welcome. They will be responsible for promoting a positive culture of collaboration and innovation.

The role will line manage the Community Connector and together they will serve as the first point of contact for residents and Poplar HARCA tenants, providing support for people to engage with services and activities. This role aims to build relationships, identify peoples’ interests and goals and find appropriate opportunities for support.

The Team Leader will work to ensure that members of the community are aware of support available to them locally. The role will also involve co-designing, developing, delivering, and reviewing resident-led activities and initiatives within the space.

Location: Bromley by Bow Centre
Job Type: Full time, 35 hours per week
Contract Type: Fixed term until 30 September 2025
Salary: £34,680 per annum
Benefits: Generous leave allowance, Interest free loan (bike, season ticket or rent), Regular social activities, Matched Contribution Pension Scheme, Employee Assistance Programme and OH support, Sabbatical (after 7 years at the Centre)
You may also have experience in the following: Community Engagement Leader, Community Development Manager, Neighbourhood Coordinator, Local Area Coordinator, Community Empowerment Manager, Community Project Manager, etc.

REF-216 842

Do you have a passion for supporting community groups to thrive?

We have a fantastic new opportunity to join our Community Investment Team as a Grants Officer. You will facilitate the delivery of an impactful grants programme, investing funding that enables our communities and customers to thrive.

You'll be based out of our Wembley office with maybe some occasional travel in and around the local area. The role will combine both home and office working to ensure a positive work/life balance.

About Sovereign Network Group (SNG)

It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations. We will be creating a Community Foundation, investing £100 million into communities over the next 10 years.

The Role

Reporting into the Funding and Innovation Manager you will lead on contract management, oversight and monitoring and evaluation of our grants and crowdfunding programmes to community groups and customers, with a value of over £350,000 a year. You will be a great communicator and will ensure a high-quality service for applicants and awardees and will track our social impact through robust monitoring.

Responsibilities include:

• Assessing funding applications received, undertaking due diligence and make recommendations to the grants panel.
• Producing high-quality documentation for all panel meetings including providing the panel with accurate and timely data to support decision-making.

• Effectively manage contractors for our grant's programmes including Community Grants, Employment and Skills and grants for customers.
• Deliver a good user experience for grant applicants and awardees and ensure there is consistency across grant programmes.
• Work with the Funding and Innovation Manager and Social Impact Manager and leads in each team to ensure monitoring and evaluation requirements are being delivered through the grants programme that demonstrate our social impact.

• Supporting opportunities via our grant programmes to bring in external funding to benefit SNG communities and customers.

• Working collaboratively across the Community Investment Directorate and with other internal teams ensuring grants programmes meet the priorities of their teams and customers in localities.

What we are looking for

You will have experience in a similar role in the grants space, or experience of working within the funding/charity sector. You'll have a passion for supporting community groups, creating thriving communities and delivering social impact. You'll also have:

• Experience in assessing grant applications.
• Excellent communication and interpersonal skills.
• Proactive and proven stakeholder management skills across all levels of colleague and with external partners.
• Contract management experience.
• Understand and interpret budgets and accounts.
• Being able to prepare and present data in a clear and informative way.
• Ability to validate and impact assess, to escalate data issues as required.
• Knowledge of methods to monitor the quality of data and identify issues.

What you'll receive from us

We have some fantastic benefits on offer at SNG, including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.

About you

We are looking for a confident, established professional with extensive knowledge and networks across housing in Scotland, who is comfortable navigating faith spaces. You will be a project manager who is happy working independently and remotely, while achieving high quality deliverables.

About the role

We have recently received funding to explore expansion into Scotland for the Faith in Affordable Housing project. This will be a 15-month project with potential to expand, subject to funding.

The proposed project is to undertake a scoping exercise across Scotland, to ascertain the need for social and affordable housing, and the key stakeholders providing housing, as well as the potential presented by faith organisation-owned assets to meet housing need. The resulting feasibility study and business plan will then inform the potential next steps for Faith in Affordable Housing Scotland.

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

Benefits

• Cycle to Work Scheme
• 29 days annual leave each year plus an additional day of holiday for each year of service over 3 years, up to a maximum of 5 additional days.
• We are open to flexible approaches to working and will consider flexible working requests openly
• Employee Assistance Programme
• Home office set-up

Are you committed to working in partnership to empower people with learning disabilities and autistic people to work through trauma and find justice? 

We are seeking 2 Specialist ISVA (Independent Sexual Violence Advisor) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

This post is exempt under Schedule 9 Part 1 of the Equality Act 2010 and is only open to women. 

Background information about Respond   

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re resilient and passionate about advocacy, but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees. 

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4. 

Interviews will be conducted on a rolling basis and we may close applications early. 

Deadline for all applications: Friday 11th October 2024 

The Access to Justice Foundation is seeking a Development Officer to join us at an exciting time, as we launch new organisational and fundraising strategies. We are offering a unique opportunity to learn and apply your skills across a range of fundraising streams.

You will be responsible for promoting and administering pro bono costs orders, supporting volunteer organisers of our annual fundraising walks, and maintaining key stakeholder relationships and securing new donors (principally law firms and charitable trusts).

You will work closely with the Development Director (who oversees our fundraising and development strategy) and the other Development Officers (who will share responsibility for fundraising, alongside their broader promotion and awareness raising activity).

For the full job description, please download the applicant packet below.

The Students' Union is looking for a dedicated Student Adviser who loves to help students and always goes the extra mile in doing so! We are looking for someone who is a good listener, empathic and non-judgemental and who has a genuine desire to ensure that every student has the best student experience whilst studying at London Metropolitan University

Job purpose for the role

· To deliver a high-quality professional advice service to students at London Metropolitan University

· To provide independent, confidential and impartial advice and representation that has a positive impact on the experience of students

· To ensure the advice service operates in line with best practice and that students and elected officers are well-informed on the issues affecting students

· To support the Advocacy & Communications team in identifying and reporting on issues affecting the wider student body, providing evidence-based support for the Students’ Union’s representative work

To apply please send your CV, and a Cover Letter which outline how you meet the person specification in the job description.

Please send your CV and Cover Letter.

Please include the job role you are applying for in the subject of the email.

Deadline: 3rd of October 2024 at 1pm

Interviews: Week commencing 14th of October

We are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting, and all our interview panels have Unconscious Bias Training to support a fair recruitment process.

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM prepares individuals arriving through safe and regular pathways for their integration in the UK through tailored pre-departure activities.

This post will directly  coordinate successful implementation of key resettlement and integration projects deliverables on cultural orientation, capacity building of local authority stakeholders and facilitate labour market integration of beneficiaries, under the UK Resettlement Schemes, and the Afghan Resettlement Schemes

Under the overall guidance of the Senior Programme Coordinator, the direct supervision of the National Resettlement and Complementary Pathways Officer and working in close coordination with the Head of Operations and relevant IOM missions the incumbent will  coordinate the implementation, and day to day delivery of the assigned projects, support the development of project proposals and provide specialised thematic support in the area of Resettlement and Integration.

The incumbent will also liaise with relevant stakeholders on matters related to project development, implementation, and reporting, as well as represent IOM in external forums and meetings.

For more information about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

As Project Worker Complex Needs, you will work creatively and collaboratively with adults who have experience of homelessness and/or Rough Sleeping. You will provide an effective high quality support service in an accommodation setting, working with clients facing Multiple Disadvantage, and living with complex needs.

About the role:

SHP’s aim is to improve outcomes for service users both within the service and by enhancing their ability to utilise external specialist, statutory and community services.

The support you provide will ensure that clients are able to:

• Access and sustain their accommodation within our services
• Access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity}
• Access primary health care, and improving their wellbeing and process of recovery.
• Access work, training, and other opportunities,
• Be supported by, and be active in, their community
• Develop and maintain positive personal relationships

You will be part of a dynamic team in a hostel setting, holding a caseload of clients with the opportunity to draw on specialist roles within the team, the organisation more broadly, and working in tandem with specialist external agencies. Your ability to forge meaningful relationships will provide the basis of the work to empower your clients, helping them to engage with a range of community resources and build a robust network of support.

About you:

• Ability to maintain motivation for a high level of contact with clients on a day-to-day basis.
• A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach.
• Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Be expected to operate primarily in your supported accommodation service, as well as some off site work duties; to facilitate client appointments and conduct professional meetings.
• Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
• Understanding of professional boundaries and their importance when delivering trauma informed support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 20th October at midnight

Interview Date: 28th & 29th October via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)

Position: Customer Services and Central Administration Officers
Type: Full time 35 hours per week
Contract: Permanent
Location(s): Office based in either London, Cardiff, Edinburgh or Belfast - with the flexibility to work remotely 1 day per week.
Salary: Starting from £25,791 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £25,791 per annum, increasing to £27,403 after 6 months service and satisfactory performance and to £29,015 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers. We are looking for three motivated and friendly Customer Services and Central Administration Officers to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Please note: We currently have 3 vacancies; 1 based in our London office, the other 2 based from our offices either in London, Cardiff, Edinburgh or Belfast. Please specify your preferred location in your covering letter.

Closing date for applications: 9:00 on Monday 30 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Who we are: 

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.  

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction. 

We focus on four main areas: 

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model. 

Employer support – enabling the recruitment and retention of their employees. 

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production. 

Role Purpose: 

Work Well is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. 

We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances. 

We need a Work and Health Coach to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach will also be instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions. 

Please refer to the Job Description and Person Specification for more details on this role. 

Closing date: 30th September Midday 

Interviews will be arranged throughout the application window, and we may close this vacancy early. 

We are looking a self-motivated and proactive person with good organisational, presentation and interpersonal skills.  S/he will support new and existing Refugee and Migrant Community Organisations (RMCOs) in Islington by providing high quality information and capacity building.

Our mission is to work with refugees and migrant community organisations (RMCOs) in Islington to ensure greater economic, social, political and educational participation in mainstream society.  We promote dialogue, partnership working, advocacy and the provision of employment, self-employment, health, training advice and guidance.  Our key values include equality and diversity, independence, listening and learning.

We aim to improve the quality of life and well-being of Islington refugees and migrants’ communities. We bring together local refugee and migrant community organisations to promote dialogue, strong voice, and partnership with service providers and statutory bodies in the borough of Islington.

The IRMF coordinates a pan-Islington network refugees and migrants’ organisations to develop capacity building support enable them serve their respective communities. The post holder should be an experienced and enthusiastic who will: -

· Deliver effective capacity building support to local RMCOs at all stages of development,

· Work in collaboration with second tier organisations to deliver organisational support to RMCOs including improving their governance and funding skills,

· Contribute to cross-organisation initiatives including bid/funding proposals, quality accreditations and projects 

· Able to build and sustain positive relationships with key stakeholders with good understanding of governance and policy issues relating the third sector

· Take personal responsibility for contributing to high quality standards in customer relations, service delivery, project management and communications

· Comfortable networking and representing the organisation,

· Willingness to learn; work as part of a team and to help others

· A commitment to equal opportunities

Applicants should have experience of working in the voluntary sector – in particular with RMCOs in the UK. Before applying, please read job-description and person specification.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by:

• Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid’s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices.
• Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes.

You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid.

About the Role:

1.  Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors.
2. Lead the proposal/concept development process for T&F and MA Partner offices submissions.
3. Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.).
4. Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices.
5. Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals.
6. Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually.

About You:

To be successful in this role, you will need:

1. Educated to bachelor’s degree level.
2. Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations.
3. Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development.
4. Significant experience and knowledge of effective budgetary control and grant management.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times.
6. Strong and well-developed analytical skills coupled with strong bid and report writing skills.

Why you should apply:

Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives!

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Kenya, Senegal, Timor-Leste), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)

Closing date for applications: 31 October 2024

Contract status: Global post, full-time

Start date: As soon as possible

Contract duration: 2 years fixed term (with the possibility of extension)

Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; circa £54,048 - £72,373 (UK); circa IDR 485,003,837 - IDR 717,805,679 (Indonesia); circa KES 4,852,623 - KES 7,181,882 (Kenya); circa TZS 70,126,672 - TZS 103,787,474 (Tanzania); circa MZN 3,273,650 - MZN 4,845,001 (Mozambique); circa XOF 20,296,316 - XOF 30,725,376 (Senegal); circa USD 27,768 - USD 38,846 (Timor-Leste); circa BZD 73,087 - BZD 94,560 (Belize); circa MGA 63,076,355 - MGA 91,145,332 (net per annum; only applicable in Madagascar). 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

Our Technical Knowledge team oversees Blue Ventures’ technical pillars (Secure Rights, Community-Based Fisheries Management, Food Security and Financial Inclusion) and supports the use of data for decision making, providing tools, training, and guidance to partners and Blue Ventures’ staff around the world. This team integrates expertise and deep practical experience with pragmatism and a desire to enable others to deliver lasting change, by distilling global best practices and knowledge into usable tools, appropriate training, and responsive guidance and support. The team is also responsible for delivering peer learning exchanges and knowledge sharing events both online and face to face across the organisation in addition to overseeing technical publications.

We are currently recruiting for an exceptional individual to be part of this global team, leading a critical pillar of the strategy on Food Security. This individual will oversee the Food Security function, including the development, refinement, and roll out of tools and training to support partners around the world as they establish initiatives targeting fish production, availability and affordability, to promote nutrition, food security and financial returns of fishers through assessments of the nutritional value of key fisheries, sustainable fisheries management, waste reduction initiatives, and interventions that increase the economic and nutritional value, as well as durability, of fish catch. These types of tools and materials include:

- Accessible tools and appropriate technologies:

Intuitive to use and readily available, including software and mobile apps for data collection and interpretation, simple decision support tools for assessment, planning, and problem resolution, and community-level materials for common activities, such as meeting facilitation guides or decision-making tools to help communities decide which fish and fisheries to focus management attention on.

- Training resources:

Manuals, guides, videos, and online materials that provide concise information and serve as self-learning tools, allowing partners to access and acquire knowledge at their own pace.

- Knowledge development:

Structured learning experiences to transfer theory to practise and enhance the background knowledge and competencies such as workshops or webinars, as well as development of good practice technical case studies and publications.

- Skill development:

Specific hands-on training, mentoring, or peer learning exchange programmes to enhance technical expertise and the skills that are relevant to the context of each pillar.

As a Global Head, the position oversees regional and national colleagues to produce and iteratively improve the technical support, ensuring globally consistent guidance, while enabling context-specific differentiation among regions. The ability to work in a diverse and geographically dispersed team and to liaise and adapt techniques across different cultures will therefore be essential. As a Global Head and part of the Technical Knowledge team, the position strives for Blue Ventures’ work to be at the forefront of best practice in the sector, by learning from partners and practitioners worldwide to distil learning and experience into usable practical approaches to address the common barriers to achieving coastal fisheries reform with a strong believe in placing communities at the centre of decision making.

The Blue Ventures Technical Knowledge team has a unique vantage point, gained through supporting dozens of partners working with hundreds of communities across South East Asia, the Western Indian Ocean, West Africa, and the Caribbean as well as being part of international fora and members of expert panels. As such our technical team plays a key role in identifying, collating, sharing, and transferring key insights and successful approaches, updating information, training, tools, and guidance around the world, and building a community of practice around each of the pillar themes.

At the heart of Blue Ventures’ 2030 strategy is an unwavering commitment to empowering communities through participatory collection, feedback, and use of fisheries and ecological data for adaptive management, and playing a leadership role in our sector to make this the norm. The Global Head - Food Security will have a strong understanding and technical experience of food security and nutrition programmes in coastal fishing communities and initiatives to reduce losses in catch value (both nutritional and financial), with proven skills in coaching and team building skills and effective management capacity in leading a multi-disciplinary team and working cross-functionally.

Blue Ventures recognises the key roles that women play in fisheries management and conservation as fishers, gleaners, processors, sellers and negotiators and seeks to highlight the important value of their roles in the fisheries value chain, that are often invisible, so that they also benefit. An understanding of the challenges faced particularly by women in fisheries and experience of working in communities to find some practical solutions desirable for this role. The role will work in close collaboration with the Global Technical Knowledge team to support these goals, which includes working with fisher associations and committees to increase the participation of women in leadership and decision-making.

The successful candidate will have a deep understanding of the complex challenges facing tropical coastal fisheries and the small-scale fishing communities that depend on them. They will have extensive, practical experience of working with coastal communities in Africa, Asia, or Central America, and partnering with civil society organisations, non-governmental organisations, government institutions, and other stakeholders to identify and address fishing issues, placing communities at the heart of the solution.

The successful candidate will thrive in environments that are dynamic, fast-paced, collegiate, and ambitious, will have a proven track record in distilling complexity into easily interpretable material, able to deliver high-impact written work, and in communicating effectively with diverse audiences, ranging from fishing communities, practitioners, academic institutions, governments, the private sector, and other technical experts. They will feel comfortable representing the organisation externally.

The role entails leading an interdisciplinary and international team, with strong cross-functional collaboration. The successful candidate will report to the Director of Technical Knowledge and will be based in one of our regional hubs, with regular overseas travel to work with partners and field teams around the world.

The core technical scope of the role’s portfolio will include:

- Data-driven assessments and interventions to improve food security and nutrition for healthy and resilient fishing communities, including nutrition education and supporting nutrition-sensitive fisheries management measures;

- Interventions to improve nutrition and financial returns for fishers operating in low-resource, data-limited fisheries, including through improved fishing techniques, transport, storing, processing, and marketing;

- Following and informing best practice and policy for improving fisher’s nutritional and financial returns.