Local Delivery Manager Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote in Plymouth
Hours: Part time 19 hours per week
At Help for Heroes, we help the Armed Forces community live well after service.
There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Community Occupational Therapist to join our team. Please see below for more information on what just might be your future role.
About You
Help For Heroes are looking for a highly skilled, professional, and experienced Occupational Therapist to join our expanding clinical team. Are you a committed, flexible OT with a minimum of 2 years of post-graduate experience looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have the ability to work independently but still enjoy having the support of a team, you could contribute your skills and experience to improve quality of life. Are you happy to embrace a flexible work pattern as the position will involve frequent travel to meet veterans in their own homes and communities and other organisational commitments including inductions, training and team meetings which may require some overnight stays? If you have experience of delivering Occupational Therapy in both physical and mental health conditions, then your holistic approach will help improve lives. Sleep difficulties and sensory needs are a large part of the role to enable veterans to live as they want to so experience in these areas would be beneficial.
About the Role
You will have the opportunity to work in the homes and local communities and be able to support them with physical and mental health needs that are creating barriers to meaningful occupation. By carrying your own defined caseload, you will be able to identify barriers that are affecting veterans’ ability to be as independent as possible and live the life they want to live. You will be assessing, planning, implementing, and evaluating Occupational Therapy interventions for those who have served our country and improving the quality of life of our Heroes. You will have the opportunity to be creative in your solutions and the community setting will allow you to address these needs in the best environment for the Armed Forces Community. This role would be ideal for someone who is looking to take the next step in their career and is keen to be at the forefront of evidence-based practice in a supportive team.
About the Team
You will be joining the clinical team at Help for Heroes to provide community based Occupational Therapy input to armed forces veterans. We are resourceful in finding ways to deliver what is right and fair in the healthcare domain. Our aim is to champion the Armed Forces Community and to do this as one team of OTs and Registered Nurses. If you feel that you could join a team that is excited, confident and ready for tomorrow’s challenges this may be role for you.
What we offer
To enable our employees to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you maintain high class service to the team and our veterans at all times. And there are also a wide range of other benefits we offer like 29 days paid holiday, enhanced family friendly packages, health cashback plan.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
About the role
As a Lead Worker (Intensive Case Management), you will deliver intensive, person-centred, and holistic support to people who are disadvantaged and need significant support to end their homelessness. You will be collaborating with internal and external colleagues to meet people’s immediate, acute needs and to support them to start taking steps towards ending their homelessness.
We take a bold approach to supporting people and adapt our ways of working when needed to ensure that we are providing impactful, equitable service giving everyone a fair opportunity to receive the support they need. We help people to challenge barriers put up by the system. This is an incredibly varied role as you will offer practical support such as help to attend external appointments, open bank accounts, and obtain IDs, but you will also work closely with our internal clinical psychologists to help your members to recognise their strengths and build resilience.
About you
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You have experience supporting people with complex trauma and multiple needs including mental health, physical health and substance misuse difficulties, a history of multiple exclusion and social isolation.
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You have worked within a relevant sector which could include domestic violence, women’s services, migrants’ services, probation, or health services.
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You have knowledge of relevant housing, homelessness, social care, and welfare legislation.
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You work reflectively and welcome learning through continuous improvement.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 13 October 2024 23:55
Interview date and location: Monday 28 and Tuesday 29 October at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Growing Hope Senior Finance Officer
Location: Hybrid working (2-3 days office based in King’s Cross Mon, Thurs and possibly Fri)
Hours: 37.5 (full time)
Salary: £34,200 - £37,200PA (including London weighting, specialist officer role).
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up our fourth and fifth clinics in Maidstone and Redbridge. We worked with over 500 children, young people, parents, carers and siblings in 2023. As a national charity Growing Hope has trained over 1,000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
We are seeking an experienced and enthusiastic finance professional with great attention to detail, strong analytical skills and an ability to work in a fast pace environment. The role will report to the Director of Operations and will involve running book keeping, reporting and banking functions as well as overseeing payroll. This role supports the national Growing Hope charity and each of the local charities’ (clinics) accounting for around £1 million collectively each year. You will be joining a small and dedicated national team of eleven.
Job Purpose
Growing Hope requires an experienced finance professional (with part qualifications) who will be responsible for the delivery of internal financial management systems and controls, and for maintaining accurate financial management records, including managing the process of producing annual accounts. This role covers both the national charity and the local Growing Hope charities which are growing across the UK. The national charity raises around £600,000 per year and the local charities around £50,000-£100,000. The Senior Finance Officer will support the charities with day to day book keeping, raising invoices, paying expenses, scheduling payroll payments and running management reports and accounts. This job role also involves advising on budgets for fundraising project proposals and working closely with the supporter engagement team. This individual will be able to communicate effectively with all the relevant parties including the national Growing Hope team, the local Clinic Managers, and local finance trustees who have overall governance of each charity’s finances.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow.
Book keeping & Finance processes
- Processing of accounts using Quickbooks for each Growing Hope charity in a timely manner (currently 6 small charities)
- Paying expenses and invoices as and when these are approved.
- Liaising with payroll provider and scheduling salary payments for all staff each month.
- Invoicing local Growing Hope charities each month for book keeping, payroll and quickbooks.
- Running gift aid claims and supporting volunteers to run this across the Growing Hope charities.
- Liaising with local clinics and churches to agree payment schedules and giving for each financial year.
- Participate actively in prayer and worship times as part of the team. This includes praying, coaching and supporting Clinic Managers to understand their budgets and financial processes.
Fundraising
- Contributing to the fundraising strategy and development of budgets for fundraising projects.
- Contributing to the wider teams fundraising efforts through networking, and involvement in fundraising and community events.
Reporting
- Updating monthly forecast vs. budget spreadsheets for each local charity and the national charity.
- Leading monthly budget reporting meetings for Senior Leadership Team and Chair of Trustees, using analytical skills to highlight patterns or potential risks or problems arising.
- Create annual reports in partnership with the Clinic Managers and Finance trustee for each local charity and ensure these are independently examined by recruiting and liaising with volunteer accountants.
Payroll
- Liaising with the payroll provider to run payroll for all staff across the Growing Hope charities each month.
- Setting up and running pension payments each month.
- Paying NI payments each month.
General administration
- Set up bank accounts and signatories for local Growing Hope charities, support the local trustees with ensuring all financial processes are set up and working (e.g. bank account, Stripe, Quickbooks, payroll, pensions, HMRC)
- Sending letters and emails as required.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- ATT certifications (or equivalent)
- At least three years experience as a finance professional
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office, particularly Word and Excel
- Excellent communication and interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent knowledge of financial management and budgets
- Strong ability to manage multiple priorities and tasks in a fast paced environment
DESIRABLE
- Excellent knowledge of QuickBooks
- Accounting qualification
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working inthe charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Activity Service
The Activity Service is an important part of our organisation, delivering high quality activities to the older people of Merton. Our Activity team create and deliver a wide range of activities including a daily lunch club, crafting, poetry, singing and exercises at our centre in Mitcham and other locations across the borough of Merton.
The Activity service is busy and vibrant where no two days are the same, the service has over 10,000 attendees a year, taking part in over 700 activities and exercise classes. The service enables our community to live more healthily, happily and independently in later life.
Age UK Merton is in its second year of a new 3-year Strategic Plan, which aims to increase outreach and engagement across the borough, and our activities programme is a very important part of that.
About the Role
We are recruiting an Activity Coordinator to support the Activity Service Manager in the delivery and development of the Activity service.
The Activities Coordinator will be a hands-on role, working with the team to deliver a wide range of activities both existing and new at our centre and across the borough of Merton.
The role will play a key part in organising the delivery of existing activities, ensuring they are delivered to an exceptional standard with the service users at the heart of the service.
The role will on occasion deputise for the Activities Service manager, overseeing both the team and the delivery of activities. This role will play an important part to increase our outreach across Merton.
About You
You are an enthusiastic, motivated and organised person with excellent people skills who’s looking for a role where real impact is made on the lives of the people you are supporting. Your approach to problems is with a positive outlook and a can-do attitude, you are ready to get involved in the delivery of the service, leading by example and spending time connecting and supporting the clients who attend the activities.
Experience of supporting older people in a health and social care function is not essential but desirable. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Activity Coordinator
Salary: £28,000 - £31,500 per year
Hours: Full time 37.5 hours per week
Responsible to: Activity Service Manager
Based at: Elmwood Centre in Mitcham and various locations across Merton. This role requires the delivery of activities in person at our centre.
Contract: Permanent
Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.
We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.
We offer:
25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.
Age UK Merton gifts an additional three days leave between Christmas and New Year.
Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.
Enrolment into our pension scheme.
Key Result areas
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Innovate, develop, and deliver a wide range of new and existing activities for service users.
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Encourage clients to attend and participate in a range of activities
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Welcome all clients who attend the activity centre and enable them to engage in activities.
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Deputizing for the Activity Centre Manager.
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Create and collate feedback from service users.
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Identify and develop existing volunteer roles within the Activity Service.
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Work collaboratively with other Age UK Merton Services and teams to provide help and advice to clients who are identified as needing additional support.
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Building strong collaborative relationships with external partners who deliver exercise classes.
Organisation and Coordination of Activities
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To organise the delivery of all activities and exercise classes in the centre.
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To be actively involved in the ongoing development and design new activities held across the borough.
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To support the planning and development of Age UK Merton’s quarterly activity guide to include all events at Age UK Merton.
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To plan and coordinate the distribution of the activity guide across the borough.
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To encourage the attendance of activities to new and existing clients.
Volunteers
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Working with the Volunteer Service identify and develop roles and responsibilities of volunteers who support the Activity team.
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To coordinate and organise the team of volunteers who support the Activity service.
Administrative Duties
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Responsible for daily banking and reconciliation of cash for all activities.
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Introduce new ways to pay for activities such as online bookings.
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Take bookings for all activities and input details on to the CRM.
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Answer telephone enquiries for the Activity centre.
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Greet all clients and volunteers attending the Activity centre.
Data Capture, Evaluation and Reporting.
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Respond to feedback and suggestions from clients to develop activities.
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Keep records up to date on the CRM for attendees of all activities.
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Working with the Activity Service Manager to expand the delivery of activities into areas of the borough not currently served.
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Working with the Activity Manager to develop client feedback opportunities.
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Support the Activity Manager to identify and write up case studies for funding applications.
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Use the CRM to run reports to support funding bids and reporting.
General
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Establish good working relationships with all relevant stakeholders and liaise as required Comply at all times with the policies and procedures of Age UK Merton.
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Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
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Carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
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Attend staff meetings and personal supervision and appraisal meetings.
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Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
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Act as a representative of the values, beliefs and principles of AUKM at all times
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Undertake any other duties that are requested and commensurate with the grade and remit of the post.
Please inform us of any reasonable adjustments we can make to support you through our recruitment process.
The closing date for applications is 21st of October.
Interviews will take place in our offices in Mitcham the week of the 28th of October. If you have not heard from us by this date, you can assume that you have not been shortlisted.
General information about Age UK Merton
Age UK Merton is an independent charity operating within the national Age UK network to provide services for older adults in the London Borough of Merton. Our role is to ensure that older adults can easily access the support, services and care they need as they get older.
Our Priorities
We are passionate about making a difference to the lives of older people in Merton. Our Strategic Plan outlines our three key priorities to improve health and wellbeing by:
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Providing high quality advice and practical support
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Building social connection
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Creating opportunities for lifelong active ageing
Our Vision
Supporting our community with opportunities to love later life
Our Mission
To provide quality advice and services that meet the needs of older adults in Merton
Our Values
We want to be known for:
Inclusivity – A safe, inclusive place to be for all clients, volunteers and staff
Collaboration – Working with partners across sectors to get the best outcomes for Merton’s older adults
Integrity – Robust privacy and confidentiality procedures - trusted staff and volunteers
Kindness – A supportive, empathic place to work, volunteer or receive support
Quality – Providing accredited, person-centred services, respected throughout the borough
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about children’s literacy? Do you want to use your skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!
We are looking for a leader to deliver reading projects in London (hammersmith & Fulham), on a part-time, term-time only basis. You will lead a team of volunteers on three projects per week, being present at a community base while your volunteer team visits local families and reads with children.
You will be a resourceful, confident decision maker able to operate independently on the ground to support your team and be able to engage with our community partners and beneficiaries.
Previous candidates need not apply
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the commitment and resilience to make a real difference in the lives of some of the most vulnerable people in our communities? If the answer is yes, we’d love to hear from you!
About the role:
We’re looking for passionate and dedicated Project Worker to join our Complex Needs Services in Camden. In this role, you will be part of a dynamic team providing tailored support to clients with multiple and complex needs, including mental health challenges, substance use, offending behaviour, and physical health issues. Using a Biopsychosocial model and working within a Psychologically Informed Environment (PIE), you will deliver high-quality, holistic support to help clients achieve stability and move forward in their lives.
Role responsibilities will include;
- Providing personalised support to clients with multiple disadvantage, including poly-substance misuse, mental health concerns, and histories of trauma.
- Conducting needs and risk assessments, and work collaboratively to develop and implement support plans.
- Promoting harm minimisation and recovery, enabling clients to set and work towards their own goals.
- Supporting clients to develop life skills, manage relationships, build social networks, and access external services and community resources.
- Facilitating group activities and structured interventions as part of our in-house recovery programme.
- Working in a multi-disciplinary setting, coordinating with other professionals to create integrated care plans.
About you:
- Experience of working with multiple disadvantage individuals, including those with substance use, mental health issues, or histories of offending and trauma.
- Proven ability to provide personalised assessments, support planning, and casework.
- Strong understanding of the challenges that disrupt clients' journeys towards independence, such as substance misuse, mental health issues, and domestic violence.
- Excellent crisis management skills and the ability to respond effectively to challenging situations.
- A strong understanding of the strengths and recovery model and experience of working within a Psychologically Informed Environment (PIE).
- Ability to motivate and engage clients through structured activities, group work, and positive interventions.
- Strong time management skills, with the ability to work independently and manage competing priorities.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
If you are passionate about supporting people with complex needs and want to work for a charity that’s leading the way in homelessness prevention, apply today!
Important info:
Closing date: Sunday 13th October at Midnight
Interview date: Week commencing 21st October 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
The Group Finance Director holds a key role in the executive team in the Foundation Office of the Charity. They are accountable for all matters relating to the UWGCF Charity finance, including the oversight of school income, endowment investments, loans, subsidiary companies, VAT, and the leadership of the Foundation finance team. To succeed in the job, the post holder needs to build effective working relationships with independent school bursars and finance teams and link effectively with the Business managers in the state funded academies.
The UWGCF is a complex organisation, and the post holder will need to demonstrate a high level of communication and interpersonal skills, the ability to build effective and supportive working relationships with other and be prepared to engage fully in the work of the Foundation. This may mean working outside of normal working hours but most importantly means communicating and work with colleagues as part of the team.
Initially they will report to the Chair of Trustees, although following a Governance Review and further work on Foundation Strategy, the Trustees may appoint a Foundation CEO. In the meantime the Foundation Office is led by a joint executive comprising three executives: Director of Governance and Operations, Director of HR, and Director of Finance.
For further information about this job please read the job pack attached.
Initial application by CV and covering letter, explaining why you have applied for the job. Shortlisted applicants will be required to complete an application form and to be subject to safeguarding due diligence, which includes a DBS check.
The client requests no contact from agencies or media sales.
Job Title: Family Practitioner – Central and South London
Reports to: Families First Programme Manager
Part-time: 14.8hrs (0.4FTE. 2 days per week)
Start Date: 25th November 2024
Location: Home based in Central or South London
Salary: £13,400 per annum (£33,500 pro-rata)
Are you interested in working for an organisation making a real difference to the lives of blind and partially sighted children, young people and their families?
Here at the Royal Society for Blind Children we believe that every blind and partially sighted young person should have the chance to live life without limits. Our values of Trust, Energy, Ambition, and Motivation underpin everything we do, and by giving children and young people the essential skills to take control of their life, they can unleash their true potential.
We are seeking a part-time Family Practitioner who will support families with blind and partially sighted children and young people to develop improved emotional wellbeing, resilience, and coping strategies.
This post will cover Central and Southern London, so the ability to travel across the city will be an advantage. You’ll be part of a remote England and Wales wide Family Practitioner team, who work closely together to draw on each other’s skills and experience to ensure families receive the best service from RSBC.
The team link together to run online groups that further support families, and this work may be in the evenings. The team meet weekly online and come together in person for two-day team training at our London office at least twice a year.
The main purpose of this role is to:
· To establish and maintain a case load of families with blind and partially sighted children and young people aged 0 to 25 who identify themselves as needing support.
· To undertake family assessments to identify specific areas of need; to identify and deliver appropriate interventions that will promote children’s development and emotional wellbeing in collaboration with family members and make and support onward referrals as required.
· To ensure that support is high quality and meets the high standard that RSBC sets, with pre agreed performance indicators.
The ideal candidate will ideally have a qualification that demonstrates the ability to establish a trusting and open relationship with families and CYP. You’ll be experienced in providing emotional wellbeing support with families directly and have knowledge of child development from experience or qualification. You’ll know about family systems/systemic practice – from experience or qualification as well as knowledge and practical experience of using family centred interventions in collaboration with families. We’d like you to have excellent interpersonal skills, and a strong teamwork ethic to fit in with our friendly and knowledgeable team of Family Practitioners across England and Wales.
In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.
For further details on the role, please refer to the Job Description and Person Specification.
Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec
Closing date: 18th October 2024.
Interview: week beginning 25th October 2024
There may be a 2nd interview if required
To apply you will need to have the right to work in the UK
The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892
Please ensure you submit a supporting statement which details how you meet the criteria for the role.
We do not provide visa sponsorship. You must have right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NJC Point 23 – 25 - £32,076 - £33,945 per annum
Fixed Term initial 12 months contract (continuation subject to further funding)
37.5 hours per week (core hours between 8-6 Monday to Friday, although this role will require some evenings and weekend work, in line with the role. Please feel free to get in touch with us if you would like further details).
Eccles, Salford
The purpose of the post is to work with a wide range of partners and volunteers to build active, more connected and resilient communities within the city of Salford. This includes recruiting, training and supporting volunteers and VCSE organisations to engage in civil contingencies and humanitarian responses within the city, and more broadly supporting the development of our volunteering work across multiple services.
Salford CVS delivers a range of projects and services that build resilient communities and encourage local people to be active citizens.
The postholder will primarily work on our Volunteering and Emergency Response activity, including the development and delivery of Salford CVS’s own volunteering programmes. We anticipate that, while it will fluctuate throughout the year, the postholder will spend roughly half their time on Emergency Response related work, and half their time on volunteering related work (although both areas overlap).
Overall, we are looking for someone who:
- Can work at various levels, including operationally on the ground
- Is willing to be flexible and able to work outside office hours when we are called to respond to emergencies
- Enjoys and is good at coordinating and multi-tasking in a sometimes-challenging working environment
- Enjoys proactively developing things, bringing new ideas to the table
- Will enjoy working within a team of dedicated, friendly people who believe in making a difference
- Will engage and build relationships with our volunteers, VCSE organisations and partners to further develop our work
- Is passionate about the voluntary, community and social enterprise sector; in particular, the role it plays in supporting people and communities to become more resilient and active
- Someone who loves the city of Salford and the people who live and work here – a person who wants to make a difference every day
If that sounds like you – then we want to hear from you!
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Paid sick leave – subject to terms and conditions of service
- A compassionate approach to dependants leave and compassionate leave - to help deal with life’s unforeseen circumstances
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work Scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
Closing date: Tuesday 22nd October at 12 noon
Interview date: Tuesday 5th November 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Finance and Debt Specialist Advisor
Salary: £28,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are recruiting for a talented Finance and Debt Specialist Advisor who has a background in supporting women or children who have experienced domestic violence to make a genuine difference to the lives of survivors. We believe in empowering women and girls to lead safe, non-violent, equal lives and you will play a key role in helping us deliver vital services to those who need them the most. As a Finance & Debt Specialist Advisor, you will provide service users with advice and support on finance and debt. Carrying out comprehensive assessments, via phone and face-to-face, and you will provide advocacy and support that empowers survivors primarily during crises and in the short term. You will also proactively work with other agencies on the service users’ behalf. You will hold a caseload of survivors and work as part of our duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
The service is Pan London and operates within local communities, necessitating travel across all 11 boroughs to deliver outreach support to clients when needed.
About You:
To be successful as the Finance and Debt Specialist Advisor you will need the below experience and skills:
You will have the ability to encourage user engagement with the service through proactive contact. Maintain project logs and collate data from the logs for Team Managers. Proactively assess the needs and safety of any children that women using the service may have. Bring your experience of providing finance, and debt advice and successfully, managing high numbers of calls and/or cases and have a solid understanding (possibly experience) of supporting women who have experienced domestic violence, forced marriage or ‘honour-based violence
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 10 March 2024 @23:59
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Reporting to: Area Manager
Location of work: Flexible. This post holder will be based at home but daily travel to schools or other establishments within your allocated local area will be required including some early morning breakfast visits. The role will require irregular travel throughout the UK with minimal overnight stays. A full driver’s licence and use of a vehicle is required.
Contract type: 4 days / 28 hours per week term time only, although flexible hours may be considered. This role will involve early morning breakfast visits to schools or other establishments which you will need to be able to attend. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £31,500 (£22,050 pro rata)
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time at Magic Breakfast, as we have expanded our team to meet the challenge of ending morning hunger for now, and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Service Delivery team is responsible for ensuring the delivery of our breakfast provision. As Engagement Partner, you will work with relevant partners (schools, local authorities, parents, parent councils) to ensure that breakfast provision is optimized, encouraging reach and providing education on relevant topics.
KEY RESPONSIBILITIES:
Pipeline development and cultivation:
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To develop a relationship with the supported schools in their respective area, to enable, preserve, embed, enhance and extend stigma and barrier free breakfast pron.
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To educating and engage with the wider school community, including teachers, parents and children and young people on the importance of breakfast and implications of hunger as a barrier learning through various means including assemblies, staff meetings, online events and regional events throughout the academic year.
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To engage with the wider community to advocate for the importance of breakfast, the work that we are doing in existing schools and to support our campaigning and advocacy strategy and plans.
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To develop brand awareness in schools and local communities in line with our marketing strategy
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To support the recruitment of new schools with launching new breakfast provisions, adapting to the requirements of the school and children and young people, and advising on best practise
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To support any media requests as directed through the Policy & Engagement team
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To capture and report on “storytelling” to enable the organisation to utilise qualitative data to support external communication
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To explore, share and deliver on new engagement ideas across the department and organisation
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To enable, support and feedback on new ways of working, trials and innovations
General:
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By contributing to team meetings, sharing best practise and support colleagues and team members where necessary in line with Magic Breakfast’s ways of working.
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By helping to maintaining a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do.
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By upholding a culture that keeps children and young people at the heart and encourages our values of openness, collaboration, bravery, compassion and a solutions-focussed approach.
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By working collaboratively across the organisation to build good working relations.
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By adhering to all Magic Breakfast policies and procedures.
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By ensuring everything is compliant with current legislation, policies and procedures.
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By undertaking any other duties commensurate with the role.
PERSON SPECIFICATION
Skills and abilities
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Possess excellent communication skills, organisational skills and stakeholder management capabilities.
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High level of competency in the use of Microsoft Office packages and Salesforce or a similar CRM
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Demonstrate working knowledge and understanding of the charity and education sector along with a commercial awareness.
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Good use of judgement in terms of when to escalate and when to delegate.
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Confidence in using Microsoft Word IT packages.
Knowledge and experience
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Engagement with multiple stakeholders, both internal and external, delivering presentations, assemblies, engagement events, both in person and online.
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Experience of customer support and an understanding and experience of influencing and making the case for change.
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Experience of working against targets.
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Working remotely with multiple customers and stakeholders.
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The proven ability to communicate messages confidently, engagingly and with impact across a variety of audiences.
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Familiarity with the UK charity market and fundraising trends, techniques and best practice.
Other
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Be a collaborative team player with the confidence to effectively contribute remotely across teams and departments.
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Share a passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
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Embody the charities values, behaviours and ways of working.
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Demonstrate positive mindset, flexibility and openness to agile working and change.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCESS
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background.
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting - 7th - 9th October
Interviews - 14th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
ABOUT THE ROLE
Reports to: Service Coordinator
Hours of work: 40 hours per week
Salary: £30,706.00 rising to £31,844.80 in year two
Place of work: London community houses, West Norwood
Contract type: Full time, permanent
Closing date: Midnight , Sunday, 13th October
Are you an energetic and compassionate individual, passionate about managing and inspiring the team of 15 care and support workers to facilitate the practical, social, and spiritual needs of adults with learning disabilities in their vibrant community?
This is an ideal step up for someone with knowledge and experience of supporting people with learning disabilities, an enthusiasm for their values, and the ability to inspire and manage others.
As Deputy Service Coordinator, you will be part of a caring and committed team, and have opportunities for fun, personal and professional development, and friendship in the process.
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from their mentorship programme, these are some other benefits you get by working for them:
- Joining shared meals since cooking and having a meal together is what they are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
Main purpose of the role:
The Deputy Service Coordinator splits their time between the office organising rotas, liaising with families, social services, and health care professionals, and providing a minimum of 20 hours a week of direct support, as well as one weekend a month on the rota, depending on the needs of the service.
The role requires the postholder to take responsibility for being on call between the leadership team. There is an additional payment for on-call duty.
You will deputise for and support the Service Coordinator in leading and managing a community group comprising of a range of services for people with a learning disability and a team of support assistants.
The Deputy Service Coordinator supports the Service Coordinator in creating Community and leading the service delivery within the group in line with their values and standards and the requirements of the Care Quality Commission [CQC].
Key essential criteria:
- Openness to work with, and grow in relationship with, people with and without learning disabilities, and get to know their community life.
- Substantial experience of developing and implementing person centred and self-directed support for people with a learning disability.
- An ability to understand the value of faith based service provision and to articulate it to others outside of the organisation.
- Evidence of relevant continuing professional development.
- Practical knowledge of Microsoft Office, in particular Excel.
- Organisational skills to support the creation and management of service schedules.
- Supportive of the aims and principles of our client and enthusiastic about working within an organisation which is both a high-quality service provider and an ecumenical Christian community.
ABOUT OUR CLIENT
Our client is intentionally inclusive, bringing together those with and without learning disabilities, in their community of more than 100 people. One of the UK communities, they’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
Their community includes over 30 people with learning disabilities, with lots of different support needs, who they support at home and in their workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Their team of employed assistants provides further support and care to their core members.
They have lots of diversity and lots of opinions. They love people, they love their busy, vibrant city, and they welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, their mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured. Together, they want a more inclusive, compassionate world.
They’re now looking for a new Deputy Service Coordinator to join their leadership team. You will support the Service Coordinator to deliver high quality person-centred support for the Apple Group, one of their three community groups The Apple Group supports 8 people with learning disabilities with differing needs, who live in 4 houses in their supported living programme.
A full job description and person specification can be found in the recruitment pack.
Closing date: Midnight, Sunday, 13th October
Interviews will be held on week commencing 21st October
To apply, please read the full job description, and person specification, submit your cover letter explaining how you meet these, and answer the questions on their online application form.
Please also read their privacy notice for job applicants.
REF-216 846
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The coordinator roles are vital components of this project. We want to attract candidates from the South West of England with sound local knowledge and able to travel in the region - these will be important parts of this job.
Purpose of the roles:
- To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within the South West.
- Recruit, training and coordinate volunteers so they can deliver information sessions to community groups.
- Research areas in needs of support and book venues where information sessions will be delivered by volunteers.
- Be able to travel to events in order to support volunteers and ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.
Hours of employment are:
0.8FTE (28 hours per week)
8 months fixed term contract. Core hours are Monday to Friday 10am-12pm and 2-4pm with an unpaid lunch break.
Essential Skills and Competencies:
- Effective Communication: Demonstrate strong communication skills, with the ability to engage both individuals and large groups confidently and clearly.
- Leadership and Inspiration: Excel at motivating, involving, and inspiring stakeholders to achieve common goals.
- Research and Information Gathering: Skilled in conducting thorough research and use information to support event delivery and volunteering.
- Time Management: Capable of independently managing your time and balancing various responsibilities within your role.
- Task Organization: Skilled at prioritizing and organizing tasks to meet deadlines.
- Collaborative Teamwork: Experience working effectively within a geographically dispersed team, maintaining communication and alignment across different locations.
A full, clean UK driving license use of a car and availability to attend the events if required. You will need to be able to drive around Wiltshire, Gloucestershire, Somerset, Dorset, Devon and Cornwall.
Desirable Skills and Competencies:
- Volunteer Management: Proven experience in recruiting, training, and coordinating volunteers, ensuring their effective contribution to project goals.
- Event Planning and Execution: Experience in planning, organizing, and delivering successful events, ensuring high-quality outcomes.
You’ll be:
- Passionate about the role of volunteers within the crime prevention community
- Very approachable, responsible, reliable and personable
- Open to learn from feedback and adjust to them
- Committed to promotion of equality and diversity
- Committed to the aims and values of Neighbourhood Watch.
Benefits of working for Neighbourhood Watch include:
- Flexible working hours
- Stakeholder Pension
- Cyclescheme
- Techscheme
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
As our Interim HR Advisor, you will play a key role at BookTrust in taking forward our ambitions. With your experience and skills, you will be able support and develop the organisation as we continue to go through significant change to deliver our strategy.
You will have the experience and skills to ensure that our HR processes are managed to a high standard, and you can work with the organisation in delivering highly effective HR support. This will involve working with the HR Lead, our Team Leaders and Senior Managers from recruitment, onboarding, payroll. This includes the maintenance of the HR Information System, supporting core processes and the provision of frontline HR assistance to colleagues on HR issues, where appropriate.
You will also have experience and will be skilled in building strong internal relationships. You will be comfortable taking a deeply collaborative approach and be keen to work alongside expert colleagues in BookTrust to deliver our strategy.
To apply please, send a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the number of applicants.
Want to join us? Find out more about who we are at by visiting our website.
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website).
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.