Learning Jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Here for You is Breast Cancer Now’s personalised referral route to all of our services.

This role is responsible for the management and development of the Here for You delivery team. This includes training and line managing support officers and volunteers who make initial and follow up calls to primary and secondary breast cancer patients. This new role has been created to take on day to day responsibility of the Here for You delivery tasks, ensure patients get calls within service level agreements and provide timely and trusted information and support to people diagnosed with breast cancer. This involves leading the team, responding to safeguarding issues, collecting data, and guide the team to deliver excellent information on the phone. The role also involves collaborating with colleagues focusing on the Here for You expansion, as well as working with colleagues across the primary services, secondary services and personalised support services. The role also liaises with our Helpline team.

About you

We are looking for an enthusiastic person with strong team leadership skills, who has experience in working in a fast-paced and people-facing environment. The right candidate will be passionate about reaching more people with breast cancer and can develop and manage a growing team, provide quality phone calls and is willing to adapt and innovate. We’re looking for a team player, who understands the importance of co-production and thrives on motivating others through excellent interpersonal skills. You’ll bring excellent verbal and written communication skills and thrive on creating an inclusive work environment and working across multiple teams.

Job description and benefits

Please download the job description and our attractive benefits package.

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9.00am on 11 September 2024

Interview date 20 September 2024 on Teams

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form. Download the application form from the vacancy documents at the bottom.

If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Bookmark Reading Charity is looking for a proactive and enthusiastic Marketing and Communications Executive to join our team. This role is ideal for someone who is passionate about marketing and wants to make a positive impact through their work. As the Marketing and Communications Executive, you will support the marketing team in a variety of tasks, from creating content and social media listening to assisting with PR, events and campaigns. You will provide general marketing support to other functions within the charity, helping to ensure our message reaches the right audiences.
 

Key Responsibilities:

Content Creation:

• Assist the Digital Marketing Executive in the creation of engaging content for various channels, including social media, newsletters, blogs, and website updates. 
• Support the design and production of marketing materials, such as flyers, posters, and digital assets. 
• Help develop and maintain a content calendar to ensure consistent and timely communication.

Design:

•  Assist the Digital Marketing Manager in the scheduling and management of the Senior Visual Communications Officer’s design schedule 
• Organise, feedback and manage marketing briefs that come into the Marketing team from multiple support functions 

Social Media Management:

• As required, support the Digital Marketing Executive with Bookmark’s social media accounts by scheduling posts, monitoring engagement, and responding to comments and DM’s.
•  Assist in creating social media campaigns that align with broader marketing objectives.
•  Track and report on social media performance, providing insights to optimize future activities.

Email Marketing:

• Assist in the development and distribution of email campaigns, including newsletters, volunteer updates, and event promotions.
•  Manage email lists and ensure data accuracy, adhering to GDPR guidelines.
•  Monitor email campaign performance and suggest improvements based on analytics. 

Event Support:

• Support the Volunteers team by helping plan and execute events, both virtual and in-person, aimed at volunteer recruitment, fundraising, and awareness-building.
•  Assist with event logistics, including coordination with venues, vendors, and attendees.
•  Support the promotion of events through various channels to maximize attendance and engagement. 

Campaign Support:

• Assist in the planning and execution of marketing campaigns to drive volunteer sign-ups, donations, and brand awareness.
•  Work with the team to develop campaign materials and track their effectiveness.
•  Provide administrative support across projects and workstreams, such as managing campaign timelines, stakeholder communications, budgets, and reporting.

General Marketing Support:

• Provide day-to-day support to the marketing team, including managing enquiries, reports, updating databases, and maintaining records.
•  Collaborate with other teams within the charity to ensure marketing efforts are aligned with overall objectives.
•  Contribute to brainstorming sessions and bring fresh ideas to the table.

Person Specification:

Education:

• A degree in marketing, communications, media, or equivalent experience or qualifications will be considered. 

Experience:

• Some experience in a marketing, communications, or related role (through internships, volunteer work, or previous employment at a similar level)
•  Familiarity with marketing activity, management, content creation, social media and basic design tools (e.g., Canva, Adobe Spark).
•  Experience in the charity or non-profit sector is beneficial but not mandatory. 

Skills:

• Strong written and verbal communication skills, with a keen eye for detail.
•  Creative thinking with the ability to generate ideas and solve problems.
•  Good organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
•  Basic understanding of digital marketing principles, including social media, email marketing, and content creation.
•  Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic familiarity with CRM systems or marketing tools.

Attributes:

• Passionate about literacy and education, and committed to Bookmark’s mission.
•  Eager to learn, with a proactive approach to professional development.
•  A team player who can collaborate effectively with colleagues and stakeholders.
•  Flexible and adaptable, with a willingness to take on a variety of tasks.
•  Effective time management, able to organise multiple work streams and projects. 

Role Summary

ProVeg International works to normalise and advance the protein transition and adoption of plant-rich diets through influencing the food industry, with the end goal of transforming the food selection in supermarkets and on menus to be more in line with healthy, sustainable diets.

Working closely with the Director of Partnerships and Institutional Engagement, you will build a strategy to encourage pre-competitive collaboration between food companies to drive forward progress on the protein transition. You will be responsible for cultivating relationships with UK food companies (particularly retailers and foodservice providers), positioning ProVeg as a trusted partner, strategy adviser and solutions provider on healthy, sustainable diets and protein diversification. You will also own and maintain our International Corporate Engagement toolkit, and provide corporate engagement support to the ProVeg network as needed (e.g., planning and running events and webinars).

With a thorough understanding of how food businesses operate, and a demonstrable background in effecting change within the food industry, you’ll be an experienced relationship builder, a driven and enthusiastic self-starter, and an excellent project manager.

Job Details

Job title: Senior Corporate Engagement Manager
Reporting to: Director of Partnerships and Institutional Engagement
Direct reports: None
Location: Remote (home-based), UK
Hours: 32 - 40 hours per week
Salary: Depending on experience, between £43-46,000 (based on 40 hour/week)

 

Responsibilities

• Lead international corporate engagement, with a particular focus on retail and foodservice providers.
• Work closely with the Director of Partnerships and Institutional Engagement, develop a creative 3-year international corporate engagement strategy and draft annual and quarterly objectives and key results.
• Plan and run corporate engagements events (e.g., roundtables, webinars) in collaboration with internal departments and external partners.
• Develop and maintain relationships with UK food companies.
• Identify where ProVeg can add value to existing coalitions and programmes focused on the protein transition.
• Represent ProVeg International at B2B events focused on healthy, sustainable diets, food systems transformation, and protein transition.
• Manage communications with corporate partners and stakeholders, working closely with the B2B comms lead.
• Contribute to bids for funding (corporate, institutional) led by the International and UK Development teams.
• Work closely with the research team, contribute to insight generation (surveys, reports, etc.) for corporate engagement activities.
• Work with the Monitoring, Evaluation and Learning and Research team to develop tools and assessments to monitor the UK and international protein transition progress against objectives.
• Keep an eye on relevant food policy and regulations, together with the UK and EU Policy Managers, and incorporate advice and actions into the Corporate Engagement strategy.

Qualifications

• 5+ years of experience working in or with the food industry.
• A track record of working to bring about change within food businesses.
• Experience organising and facilitating engaging and impactful online and in-person events for food companies.
• Excellent project management and organisational skills with the ability to lead and work collaboratively.
• Significant experience in developing and maintaining strong stakeholder relationships.
• Strategic and impact-driven.
• Excellent written and verbal communication skills, including effective listening, influencing and negotiation skills.
• Excellent interpersonal skills, including confident demeanour and experience in engaging with a diverse range of food industry stakeholders. 
• Willingness to travel nationally, and within Europe where required (estimated once every 1-2 months).
• Passion for and commitment to ProVeg's mission.

Preferred:

• Existing network within the UK food industry.
• Previous experience of facilitating pre-competitive collaboration between food companies.
• Direct experience of advising companies on sustainability and/or nutrition, and knowledge and understanding of the plant-based food sector.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career development support.
• Mindfulness programme - free Headspace account.
• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

Job Title: Family Finding Worker

Salary: £16,043 per annum (£15,593 per annum salary + £450 per annum Homeworking Allowance)

Hours & Contract: 21 Hours per week - Permanent Role 

Location: Homebased in Yorkshire and the Noth East

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

We are looking for a dynamic, enthusiastic and highly-motivated individual with experience in administration within the social care field to work with us as a Family Finding Worker. This role is homebased and it will cover placements for our Yorkshire and North East areas.

The Family Finding Worker is responsible for receiving placement requests for children who need to be looked after and matching them to our foster carer in cooperation with the Duty Social Worker.  The role requires exceptional communication skills and discretion, sensitivity and the capability to deal with conflicting priorities at times.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Family Finding Worker will include:

• Processing referrals recieved from the Local Authority requesting a place for a child
• Building and maintaining positive relationships with Local Authority Placement Teams
• Liasing with appropriate parties regarding discussion of potential matches
• Reviewing sensitive and confidential documents
• Establishing professional relationships with colleagues, carers and the children they look after to ensure the best outcomes for the children and young people in our care

You will be suited to this role if you have…

• Experience in a social care & health setting
• Experience of working with children/young people
• Knowledge of current safeguarding procedures.
• Excellent communication skills
• The ability to build a rapport and a positive working relationship with external partners.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays (pro rate for part time employees).
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help at Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Family Finding Worker will be homebased within the Yorkshire and North East area but will be required to travel to face-to-face meetings, for training and team wellbeing events.

A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Sunday 22nd September 2024

• Interview Date: Tuesday 1st October 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Closing date: 12 September 2024

Interview Date: TBC

Department:  ICT

Location:  Onsite, Birmingham Hospice Sites, Retail Outlets

Hours: Full time

Duration:  Permanent

Salary:  Corporate Band D, £36,709 - £43,998 per year

DBS Requirement:  Enhanced

“Happy to talk about flexible working”

We are seeking an ICT Field Services Engineer to provide first, second, and third-line support services to our people and maintain and improve our infrastructure. The successful candidate will play a key role in delivering the hospice’s end-user strategy, maintaining fit-for-purpose technology solutions, deploying hardware, and providing first-class support.

In this new and exciting role, you will be required to:

· Travel to our people across the city to our hospice sites, shops or homes to provide in-person services, managing the end-to-end field service jobs, ensuring that all requests are managed through our system and all resolutions meet service level agreements

· Work collaboratively with other professionals in the organisation to devise suggestions for expediting maintenance and troubleshooting procedures, ensuring all documental is completed and all complexities are resolved

· Provide day-today support and have responsibility for the maintenance and upkeep of our hospice and retail shop infrastructure

Requirements:

· You will hold a degree in a computing relating subject or possess specialist-underpinning theoretical knowledge supported by relevant practical experience.

· You will have experience in 1st, 2nd, and 3rd line support, and be a competent and self-sufficient problem solver.

· You will be competent with any operating systems (e.g. Microsoft, Linux, Apple Macintosh), and be able to administer all Office 365 and 365 admin packages, including Intune.

· You will be able to manage multiple priorities and apply project management skills

· You will be highly skilled in Cisco routing and networking and have knowledge of hardware vendor’s equipment such as TP-link, Draytek and Sophos

· You have experience in networking, copper and fibre cabling and be experienced in deploying networking hardware.

· You will be an excellent communicator and be able to build effective relationships at all levels within the organisation.

·           You will be a car owner/driver and have a full UK driving licence

The National Homicide Service is a fast paced, specialist team.

Working closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, you will provide a pivotal role to support clients through the Criminal Justice System. You will complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.

As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.

You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.

You will need:

Understanding of the impact of crime on victims.

Effective verbal and written communication skills.

Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).

Ability to balance competing needs and priorities.

Ability to work independently and as part of a team.

A successful track record of building effective working relationships across internal and external stakeholdersA full driving license and transport (you will need to be comfortable travelling in your area to visit clients/attend police briefings/attend team meetings etc).
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are seeking a dynamic and experienced Head of Quality to lead our organisation in delivering exceptional supported housing services. This post is based at our Head Office in Islington.

£62,500.00 per annum, working x hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

As part of the application process, please send a personal statement matching your experience and skills to the person specification

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Line Manage the team of Quality Managers, providing direction, support and development where required.
Manage and maintain the successful delivery of the Quality Management System (QMS) across all Look Ahead Services, ensuring Look Ahead has a comprehensive quality assurance framework. This includes oversight of Operations led audits.
Develop and update the QMS so that it meets all relevant regulatory requirements, in particular those provided by the Care Quality Commission (CQC) and Ofsted. Provide support to services who are preparing for inspections, assessments or reviews by regulators.
Champion a culture of inclusion and equality throughout Look Ahead. This includes making sure the quality framework identifies barriers that could prevent customers from accessing services or participating in activities.
Review and develop existing audit tools and create new tools to ensure that the QMS is meeting organisational needs. This to include adapting the tool so that it can be used in unsupported services and within Head Office teams.
Conduct regular audits and inspections of services to identify areas for improvement. Lead a team of auditors and provide expert guidance on best practices, delivering themed workshops and sessions highlighting internal and external examples.

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Possess strong interpersonal skills; Communication both oral and written is crucial for success across all aspects of the role
Excellent analytical and problem-solving skills, with the post holder able to absorb, understand and quickly assimilate complex information and concepts and compare information from a number of different sources

For the full list please see our website

What you'll bring:

Essential:

In-depth knowledge of relevant regulatory requirements (CQC and/or Ofsted standards) for supported housing and social care services.
Strong understanding of quality assurance principles and methodologies.
Experience of working across one or more of Look Ahead customer groups - and managing services.
Experience in leading and motivating a team.
Experience of either implementing new services, or turning around struggling services within the supported housing or social care sectors.
Experience of providing informed advice and guidance
In depth literacy and numeracy skills including ability to write reports
Able to represent the department at a variety of internal/external meetings
Ability to write and present complex reports and presentations in a clear and focussed way to a variety of audiences
Ability to set up and maintain effective systems to manage information

Desirable:

Proven track record of success in a senior quality assurance role within the social care sector.
Experience of working within a Positive Behaviour Support Framework/trauma informed practice
Experience of monitoring, evaluating and inspecting projects/areas of work based on a quality assurance framework
Track record of delivering innovation and outstanding practice within the supported housing or social care sectors.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Victim Support is recruiting for an Independent Domestic Violence Advisor (IDVA) to be co-located within mental health inpatients units covering Bedfordshire This is a part time role, on a fixed term contract until 30th June 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

We are looking for an Independent Domestic Violence Advisor (IDVA) to compliment our existing IDVA working alongside East London Foundation Trust. This is a part time, fixed term role. The aim of this role is to support victims of domestic abuse who are inpatients across Bedfordshire. This role will be working with victims of domestic abuse who are predominately risk assessed as standard/medium. This role will also work alongside our other specialist services covering Bedfordshire.

As an IDVA you will be:

• Providing a high quality support and advocacy service to victims of domestic abuse.
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support.
• Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
• Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
• Promoting the service and raise awareness of domestic abuse through the delivery of training

You will need:

• Experience of working in support and advocacy with victims of domestic abuse is advantageous
• To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
• To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from our office near Old Street and from home.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As an Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Career Coach

Hours:  35 hours per week 

Salary: £32-35,000 + 7% pension contribution 

Location: Hybrid: c.2 days in office (Liverpool Street, London)

Reports to:  Senior Outreach and Engagement Manager 

Is this you? If so, this job may be for you…

● Do you want to make a mark in the design of a brand new programme?

● Do you have a passion for supporting young people to access professional careers?

● Do you have experience with the recruitment process and placing candidates in roles? 

● Are you adaptable, capable of transitioning between direct engagement with young people, and focusing on the project management and administrative aspects of the role.

About The Brokerage

The Brokerage is an award-winning, social mobility charity. For 27 years we have supported over 87k less-advantaged young people to fulfil their potential through improved awareness and access to professional career opportunities.  Together with our talented young people and top UK companies we are breaking down barriers to a more diverse and talented workforce.

Our mission is twofold - to empower working-class and ethnically diverse young people (16-25) to recognise their strengths, gain skills, and access opportunities to reach their career potential. We are also building a dynamic alliance with forward-thinking employers to support them in accessing and retaining this talent. Together, we develop an inclusive and equitable workforce, one that authentically mirrors the rich diversity of our society.

The Team

The Brokerage is a growing organisation, embarking on a renewed journey that will see us work with our young people and partners in a deeper and more impactful way. We are an interconnected, diverse, mission-led team that truly lives our values. As such, we are bold and dynamic in our approach to our work whilst fostering a trust-based environment that provides freedom, flexibility and autonomy. We take a people-centred approach when it comes to our team, young people and corporate partners and we make decisions and develop programmes that are insight-led. 

Our Programme

This is an exciting time to join The Brokerage and play a vital role in rolling out our brand new Next Gen Talent Programme. The programme is a two-stage career progression initiative designed to equip working class young people with the employability skills and guidance necessary for success in the corporate world, with the ultimate aim of supporting our young people to secure and sustain a professional career.  Role purpose and main responsibilities To lead on candidate support and entry into early career opportunities for Stage 2 of our Next Gen Talent Programme, working closely with the Programmes and Recruitment teams. The post holder will ensure Brokerage candidates are upskilled, encouraged to apply for roles, and selected and prepared for partner and external entry-level opportunities. They will have a deep understanding of next-generation/early careers recruitment practices and the unique challenges faced by underrepresented talent entering the corporate world. They will also develop and maintain efficient systems for programme administration to enhance our operational effectiveness in connecting talent with opportunities.   

Main Responsibilities 

● Programme Development and Management: Design and improve Stage 2 programme activities, focusing on candidate support and development. Manage end-to-end programme delivery, from student onboarding, event/workshop delivery, resource design and development, to advertising placements (e.g. internships/entry-level roles), including associated administration. Oversee Stage 1 programme activities as necessary.

● Candidate Engagement and Development: Lead on candidate coaching, communications and cohort management; identifying, upskilling, and supporting candidates through a range of recruitment processes. Monitor the Candidate Hub, with a particular focus on the Opportunities board and recruitment resources.

● Early Careers Expertise: Research relevant recruitment opportunities and practices, identifying and addressing the barriers that underrepresented talent faces to secure employment in the corporate sector. Keep up to date with the early careers jobs market and associated trends

● Relationship Management: Maintain strong relationships with Delivery and Recruitment teams and corporate volunteers and partners where necessary to facilitate placement opportunities.

● Communication: Craft and distribute materials to promote placements and share success stories, working closely with the Marketing Manager 

● Operational Excellence: Refine processes and systems for programme efficiency. Maintain accurate programme and candidate records on Salesforce. 

● Data and Impact: Monitor programme effectiveness, focusing on impact-driven management.

● Team Management: Line management of team members (if required). Oversee team performance and dynamics aligned to our values.

● Equality Diversity Inclusion: Embed equity, diversity, and inclusion principles in programme design and delivery and team interactions.

● Safeguarding Management: Ensure compliance with safeguarding policies.

We are looking for someone with:

● Experience working with young people and building relationships with various stakeholders. 

● A strong understanding of early career recruitment/application processes.   

● A dynamic personality with strong written and verbal communication, empathy, and patience to effectively engage with diverse individuals.

● Highly organised, with excellent attention to detail and the ability to manage competing priorities, including administrative aspects. 

● The ability to balance firmness with sensitivity when necessary, particularly in managing relationships and safeguarding the well-being of young people.

● Relevant lived and/or professional experience (i.e. experience of the challenges faced by those from less-advantaged backgrounds)

● A growth mindset, open to feedback, learning and development 

● Excellent IT skills, including demonstrable usage of CRM databases (e.g. Salesforce or equivalent) and other tech tools. If you think you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold and apply anyway! Other benefits: 

● 28 days’ paid annual leave plus Bank Holidays

● 2 days’ paid volunteering leave

● Season ticket loan, personalised well-being support and death-in-service benefit

● Serviced offices with a view of London from the 18th Floor

● Other enhanced policies.

APPLY ONLY using the web link.

About CAT

The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world-leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Mid Wales.

CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.

Key activities include a visitor centre where people can see solutions in action, residential short courses, vocational training and postgraduate degrees in a wide range of sustainability-related topics, with online courses and events offered alongside in-person learning.

Job details:

MCO240805

Area of Responsibility:

Promotion of CAT’s activities through marketing and communications

Responsible to:

Co-Heads of Marketing and Communications

Responsible for:

No line management responsibilities

Contract type: Permanent

Responsibility Grade: 4

Location: Regularly working at CAT’s eco centre, Machynlleth, Mid Wales with opportunity for some flexible home working

Hours: Full-time: 37.5 hours per week.

Working Days: Normally Monday to Friday, with occasional evening/ weekend working

Salary and employee benefits:

£24,174.50 p.a.

CAT offers a generous annual leave allowance of 25 days p.a., plus bank holidays (usually 7- 9 days), plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).

CAT also offers an attractive package of employee benefits, including:

· a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre

· 40% discount on retail goods purchased from CAT

· Opportunities for CPD training, qualifications & professional memberships to be funded by CAT

· Opportunity to take 2 CAT short courses per year free-of-charge

· the opportunity to purchase additional holiday days

· a ‘Cycle to Work’ scheme (planned)

· 5% pension contribution

· generous maternity and paternity entitlement and Death In Service benefit

· 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.

Work remotely: See Location

Application deadline:     9am 16 September 2024

Interviews to be held:     Week commencing 23/30 September 2024 (on site)

Expected start date:     As soon as possible

Overview of Role:

The Marketing and Communications Officer will focus on producing high quality bilingual written and visual content across a range of media, including social media, web content, promotional emails, printed materials, press releases and feature articles.

Working within the marketing and communications team, you will be confident in translating CAT’s marketing and communications strategy and plan into written content for different platforms and publications. The role will provide support for the promotion of all areas of CAT’s work, including helping with online listings and other advertising, assisting with events at CAT and elsewhere.

You will have experience in copywriting and editing, with a demonstrable ability to adapt your copy to suit different platforms and audiences, as well as being a strong proofreader with a good eye for detail.

We often work to tight deadlines so you will be happy to work quickly and effectively to produce strong, impactful content in support of the marketing and communications strategy.

This is a key role in helping to support and promote CAT’s mission to inspire, inform and enable humanity to respond to the climate and biodiversity emergency.

Main Responsibilities

General duties

· Contribution to marketing and communications strategy and planning.

· Contribution to CAT-wide media and marketing work as required.

· Provision of assistance and cover for others in the team as required.

· Assistance with administrative duties including invoice coding, timesheets and all other paperwork.

· Any other appropriate duties as defined by the departmental managers.

Duties specific to Marketing and Communications Officer

· Sourcing and production of high-quality content in support of communications and marketing plans.

· Writing, copyediting and proofreading content including blogs for CAT’s website and CAT’s in-house supporter magazine, Clean Slate and other key communications from across the organisation.

· Working with the Digital Marketing Officer and Co-Heads of Marketing and Communications to plan out, write and edit social media content, including copy for multimedia formats.

· Plan and capture video and photo content from CAT’s activities for the purposes of promotion and communications.

· Support all aspects of CAT’s promotion, including attending events and fairs, placing adverts and updating online listings, and promotion through external mailing lists, flyers, posters and writing presentations.

· Work with CAT’s graphic designer to help produce print advertising.

· Regularly checking that on-site promotional materials are available and up-to-date.

· Carrying out market research and analysis to inform promotion strategies.

· Keeping up to date with environmental issues and solutions.

· Undertake daily administrative tasks to support the department’s activities.

Applications should be forwarded to vacancy email address by the deadline stating the job title in the Subject line.

Any queries should be addressed to vacancy email address

Applications are required, CVs will not be accepted.

You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

To develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:

• Support those affected by crime in understanding and asserting their rights and entitlements
• Understand their journey through the criminal justice and legal systems including the Victims Code of Practice
• Facilitate access to additional services
• Establish healthy coping mechanisms
• Provide practical support and information

Caseworkers will directly support service users, who may be affected by all types of crime. You may work within a specialist area, for example concentrating on one crime type, or a certain demographic of victims.

We have an exciting opportunity for a Caseworker (CYP) to join the Kent team in Ashford, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you… What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression About the role: This role is based Kent(plus any information about travel, hybrid working, flexible)

As a Caseworker you will be:

• Support those affected by crime in understanding and asserting their rights and entitlements
• Understand their journey through the criminal justice and legal systems including the Victims Code of Practice
• Manage a caseload of self-referrals or referred service users, delivering excellent services
• Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures.
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process

You will need:

• An understanding of the impact of crime on children and young people victims, such as anti-social behavior, domestic abuse, sexual violence and hate crime.
• Effective verbal and written communication skills.
• Using generic IT applications competently.
• A successful track record of building effective working relationships across internal and external stakeholders.
• Ability to work independently and as part of a team.
• Understanding and practical application of Equal opportunities and diversity and inclusivity

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.

Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities.

VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Head of Financial Accounting and Systems Improvements

Location: Homebased/hybrid, within commutable distance of Central Office, London.
Contract Type: Permanent/ Full time
Salary: £65,000 per annum
Hours: 37.5
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance.

Are you ready to take your finance career to the next level? Do you thrive on driving change and ensuring financial excellence in an organisation? If so, we have an exciting opportunity for you!

About the Role:

As the Head of Financial Accounting and Systems Improvements, you will play a pivotal role in revolutionising how our finance department operates. You will ensure that all key financial documents are created in a timely way, providing the organisation with strong and robust financial procedures and information. Your leadership will empower the finance team and the wider organisation to embrace new systems and innovative ways of working.

Key responsibilities include:

Sage Intacct Champion: Lead and support the rollout of Sage Intacct across the organisation, fostering a culture of "self-serve" budgeting and empowering budget holders.

Process Improvement: Continuously review and enhance finance processes for efficiency, documenting the department's methods through a comprehensive Statement of Operating Practice.

Dashboard Implementation: Introduce and manage the use of dashboards, providing real-time insights across the organisation.

Team Leadership: You'll manage and mentor the Finance Officer and Finance Assistant, ensuring their professional development aligns with the department’s Key Performance Indicators. Your leadership will set the standard for excellence and growth.

Collaboration: You'll work closely with key stakeholders, including the Head of Commercial Accounting, Strategic Business Partnering, and the Director of Finance & ICT, to ensure budget holders have timely, accurate financial information. Your goal? Deliver a 5-star service to the organization!

Why Join Us?

This is more than just a finance role—it's an opportunity to be at the forefront of financial transformation. If you're a dynamic leader with a passion for process improvement and systems innovation, we want to hear from you!

What Pact Offer:

Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the chance to attend internal training events to further develop yourself as an effective support worker and undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel you meet the requirements of this post, please complete an application form by clicking the 'apply now' button.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Disclosure and Barring Service check.

If you have lived overseas for over 12 months (in the past 10 years while aged 18 or over), you will need to supply a certificate of good conduct from the Police Force of the country of residence.

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity.

You may have experience in the following: of Financial Accounting, Financial Systems Improvement Manager, Head of Finance Systems, Financial Operations Director, Director of Accounting and Systems, Chief Accounting Officer, Financial Systems Optimization Lead, Financial Process Improvement Manager, Director of Financial Reporting and Systems, and Head of Accounting Transformation.

REF-216344

We're looking for two kind, compassionate and resilient Waking Night Support Workers to join our Mental Health Young People service in Ealing. No personal care or experience is required, just the right values.

£20,514.00 per annum, working 30 hours per week. Benefits include 15 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You'll feel at home here.

Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

The service forms part of a pair of services supporting up to 12 individuals at any one time across the sites, providing a welcoming and supportive environment for young people across London on a spot purchase basis.

Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

This is a Waking Night role working to support young people throughout the night at the service.

This role will consist of 3 weekly shifts from 22:00 to 08:00

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with young people and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving young people in the design, development and delivery of the service

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to advocate for young people in different professional and community spaces
Values working collaboratively with young people to ensure the service best meets their needs.
An understanding of peoples' contexts and how this might be impacting them their lives and mental health
Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
Plans and encourages involvement in local activities.
Approachable and open behaviour

For the full list please see our website.

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:

Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.