Social Worker Jobs

“Providing free, independent, confidential and impartial advice"

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Salary NJC Scale 5 - £30,346 per annum 

Full-time – 35 hours per week

Initially Fixed Term for 12 months (with possibility of extension)

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience 
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 4th October 2024

Interviews will take place on: Tuesday 8th October 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Additional to the salary, sleep in shifts will be paid at the rate of £62.64

Lincoln

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s White Gables as a Recovery Worker.

White Gables is a 24-hr crisis service, supporting people experiencing a mental health crisis and working to a recovery model.  We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation

As Project Worker Complex Needs, you will work creatively and collaboratively with adults who have experience of homelessness and/or Rough Sleeping. You will provide an effective high quality support service in an accommodation setting, working with clients facing Multiple Disadvantage, and living with complex needs.

About the role:

SHP’s aim is to improve outcomes for service users both within the service and by enhancing their ability to utilise external specialist, statutory and community services.

The support you provide will ensure that clients are able to:

• Access and sustain their accommodation within our services
• Access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity}
• Access primary health care, and improving their wellbeing and process of recovery.
• Access work, training, and other opportunities,
• Be supported by, and be active in, their community
• Develop and maintain positive personal relationships

You will be part of a dynamic team in a hostel setting, holding a caseload of clients with the opportunity to draw on specialist roles within the team, the organisation more broadly, and working in tandem with specialist external agencies. Your ability to forge meaningful relationships will provide the basis of the work to empower your clients, helping them to engage with a range of community resources and build a robust network of support.

About you:

• Ability to maintain motivation for a high level of contact with clients on a day-to-day basis.
• A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach.
• Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Be expected to operate primarily in your supported accommodation service, as well as some off site work duties; to facilitate client appointments and conduct professional meetings.
• Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
• Understanding of professional boundaries and their importance when delivering trauma informed support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 20th October at midnight

Interview Date: 28th & 29th October via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)

Outreach Worker- Arabic Speaking (working with parents and children)

21 hours per week, £27,177.91 per annum, pro-rata (including London weighting)

South Westminster

Fixed term to end March 2026

This is a highly rewarding role for an Outreach Worker to support parents and carers of children under 5 at Westminster Children Centres. We are currently looking to recruit an Outreach Worker in Westminster area to provide accessible information to parents and carers, particularly those who are marginalised, to ensure they receive the support they need in order to increase opportunities and strengthen family life, bringing better outcomes for children.

Fluent in Arabic, the role will include developing an understanding of the local area including services and facilities. You will also need to pro-actively engage with vulnerable and isolated families and carry out home visits, as required. The role will include developing good relationships with health visitors and liaising with other agencies regarding the needs of parents and carers. In addition, the successful individual will help to organise social events to bring the community together.

We are looking for someone who has experience of community and outreach work with diverse communities in an inner-city environment. This will include experience of a wide range of methods/techniques to reach out and engage with isolated individuals/communities. Excellent communication skills, both oral and written, along with the ability to empathise with parents and carers are required. A non-judgmental approach is essential. The ability to network is also important.

A commitment to safeguarding vulnerable adults and children, as well as an understanding of and commitment to equal opportunities and diversity.are essential.

The salary for 21 hours per week is £16,306.75 per annum.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing Date: Sunday, 6th October 2024

Interview Date:  Week commencing 14th October 2024

Are you passionate about making a positive impact in the lives of those experiencing homelessness? Cambridge Cyrenians, a reputable organisation with over 50 years of experience in providing accommodation and support, is thrilled to announce an opening for a Project Worker.

Project Worker
Location: Cambridge, CB5
Salary: £10,784 - £11,828 (£26,600 - £29,175 FTE)
Hours: 15 hours per week (Flexible, Monday to Friday)

Join our dedicated team and contribute to the transformational journey of individuals in our supported housing service.

Key Responsibilities:

• Collaborate with a small, dynamic team based in our city centre office.
• Provide vital support to residents in our accommodation, guiding them through the homelessness pathway.
• Engage in tasks such as liaising with other agencies, conducting 1-to-1 support sessions, and assisting residents in developing essential skills for independence.

What We Offer:

• Competitive salary with the potential for growth.
• 25 days' annual leave pro-rata (rising to 30). Plus an extra day annual leave for your Birthday.
• Regular supervision and continuous professional development opportunities.
• An inclusive and supportive work environment.
• Weekly wellbeing hour

Application Deadline: 6th October 2024
Interviews: 10th October 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Cambridge Cyrenians is committed to diversity and encourages individuals from all backgrounds to apply. Join us in shaping an exciting role and making a difference in the lives of those in need.

No agencies please.

Role 1: Specialist Support Worker (4 days per week, Monday - Thursday)

Role 2: Specialsit Support Worker for Global Social Club (4 days per week, Monday - Thursday, including 1-8.30pm on Mon for GSC)

The Specialist Support Worker provides holistic and trauma-informed casework, advice and support to young people aged 14 to 25 years, working closely with the community, statutory and voluntary organisations to ensure that the immediate and longer term needs of young people are met.

Our 1:1 work focuses on supporting young people to be well and to be heard. This role offers vital support to young people through individual sessions and advocacy around their wellbeing and rights.

Location: BMECP Centre, 10A Fleet Street, Brighton BN1 4ZE 
Up to 1 day flexible working will be considered after probation. 
Reports to: Be Well, Be Heard Team Leader
Closing date: Midday Monday 30th September 2024
Interview date: Tuesday 8th or Wednesday 9th October 2024
Start date: ASAP

This is an exciting time for our client, and they have an ambitious new organisational strategy. They are looking for an 'Enablement support worker' to play a pivotal role in supporting people with sight loss to remain independent in their homes, by providing high quality assessments and overseeing support delivered by multi-disciplinary teams. 

The Enablement support worker will also support service users to build on their existing skills, and develop valuable life skills through delivery of a range of courses. The required approach is strengths-based, individual to each person they support, and will involve working closely with the friends and family of their service users to achieve the best possible outcomes.
 
Key responsibilities

- Conduct home assessments for the people they support in a 1-to-1 capacity, followed by six monthly or twelve monthly reviews.
- Deliver support within community based settings across the city.
- Deliver Life Skills Education Courses and Technology Skills Courses.
- Support their enablement contract with defined KPIs and outcomes, and provide ongoing monitoring and impact reporting.
- Build and manage relationships with external partners and local authority referrals to meet project outcomes and ensure service standards.
- Refer those who require additional support to external partners and the Low Vision team.
- Keep up to date with relevant legislation and best practice.
- Provide and support a comprehensive training program for Enablement volunteer champions and other supporting volunteers. Assist in supervising and promoting development of volunteers, ensuring they work in line with best practice and organisational policies.

The ideal candidate: 

- Organised individual, capable of managing a complex and varied workload within a busy environment.
- The ability to motivate and engage with a variety of people in varied settings will be a significant advantage. 
- Creative person with a “can do” attitude
- High level of interpersonal skills necessary with an ability to establish and sustain trust.
- A team player passionate about developing services that make lives better.
- A positive, outgoing and confident approach, and well versed in identifying risk, understanding and responding to the differential impact that stigma, inequality and discrimination can have on communities and groups. 

Skills, knowledge and experience:

- Experience of undertaking assessments and developing support plans in line with identified needs. 
- An understanding of person-centered principles, and the ability to implement person-centered practices into the day to day role.
- Experience and the ability to confidently present in group settings.
- An understanding of how to provide quality support to people with sight loss or a disability.
- Experience of leading, managing and supervising volunteers.
- An understanding of a CRM system such as Charity Log.
- Understanding of support services provided by the third sector and other organisations in Birmingham.
- Up-to-date knowledge of legislative frameworks and key issues relevant to the post.
- Level 2/3 in Health & Social care.
- Minimum of 5 GCSES (A*-C/9-4).

Benefits:

- 28 days leave per year including bank holidays, plus additional concessionary days.
- Robust pension scheme options
- Life assurance worth 4x annual salary
- Subsidised lunch
- Employee Assistance Programme
- Access to employee discounts via Blue Light Card

REF-216 907

Young People Support Worker - West London (Ealing)

£29,750 to £31,401 per annum depending on experience

Full time 40 or part time 20 hours per week

Monday to Friday with some evening and weekend work as required to meet the needs of the young people

Location: Ealing (W13)

About the Role

As a Support Worker you will have the opportunity of developing authentic relationships with residents, you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.

This particular role requires a level of autonomy as you will be the sole support worker providing support to young people in this service.

You will be supported by a manager that will provide support and oversight for the home. There will also be training opportunities to enhance your skillset and experience while in the role.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

Applicants should have

• At least one year’s experience of working with young people
• Genuine commitment to working and supporting Young People to achieve their full potential.
• An understanding of the issues facing young people.
• Knowledge of the leaving care legislation and benefits system.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to some weekends and evenings to meet the need of the young people.

What you should expect from us

• £29,750 to £31,401 per annum depending on experience.
• Competitive pay and reward structure offering salary progression based on performance.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Join our team and make a positive difference in the lives of Young Carers in Wandsworth. We are seeking a passionate individual to facilitate social activities, mental wellbeing workshops and Young Carer groups and provide one-to-one support. This role is crucial in enabling Young Carers to balance their responsibilities and take care of their mental and emotional wellbeing. By joining us, you will play a vital part in supporting these young individuals, helping them thrive and achieve their full potential.

Internally your jobs title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Anfield Villas as a Recovery Worker.

Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Horsham Y Centre supports 50 young people aged 16-25 to alleviate the risk of or impact of homelessness. The project is staffed 24 hours a day with a support team, night team and management based onsite. The service aims to support residents into independent accommodation through life skills support. Situated in the middle of Horsham, the project has strong links with and contributes to the local community.

As a Supported Housing Support Worker you will hold a caseload of residents, working with them on a one-to-one basis with also facilitating group work sessions. You will identify their needs by listening to them, with employing psychologically informed approaches to enable residents to make better choices and take responsibility for their actions. You will work closely with other services such as, Social Services, Police, Probation, education providers and local organisations. Our projects already have excellent working relationships with these services, and your role will build on these. You will be helping them to improve their practical living skills such as cleaning, budgeting, managing behaviour, seeking, and securing employment and making wise decisions. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. 

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding. You will enjoy working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our Brighton & Hove Services provide supported accommodation for 50 young people at risk of homelessness across two sites. Gareth Stacey House is one of our 24-hour supported housing projects offering high and medium levels of housing-related support for young people aged of 16-25 with 15 bedspaces and shared communal facilities. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our staff team comprises of Support Workers, Night Staff and Managers. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.

As a Supported Housing Support Worker you will hold a caseload of residents, working with them on a one-to-one basis with also facilitating group work sessions. You will identify their needs by listening to them, with employing psychologically informed approaches to enable residents to make better choices and take responsibility for their actions. You will work closely with other services such as, Social Services, Police, Probation, education providers and local organisations. Our projects already have excellent working relationships with these services, and your role will build on these. You will be helping them to improve their practical living skills such as cleaning, budgeting, managing behaviour, seeking, and securing employment and making wise decisions. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. 

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding. You will enjoy working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

Hybrid working - 4 roles available; located in North, Midlands, East and South of England regions.

We are recruiting four Workforce Leads to support hands-on recruitment, attraction and the onboarding and training of IPS Employment Specialists and Team Leaders across the country. These will be dedicated, regional roles where you will support the scale up of the IPS workforce in your designated region. 
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by Social Finance in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

The Workforce Lead will provide specialist support to services embarking on recruitment campaigns, monitor their effectiveness and share learning. They will also provide hands-on support for recruitment efforts and training. This will vary according to the service need, but could include headhunting, sifting CVs, preparing for interviews, shortlisting and training.

The opportunity

The Workforce Leads will play a crucial role in the recruitment, onboarding, and training of the IPS Workforce within their designated regions. They will support the scale up of the IPS workforce by ensuring high-quality recruitment processes, comprehensive training programs, and effective onboarding practices. The Workforce Leads will work closely with IPS Grow Regional Managers, local and national stakeholders, including NHS services, to recruit the IPS workforce needed to achieve high levels of employment outcomes for IPS clients.

Responsibilities

The key requirements of the role are:

 Recruitment and Onboarding:

• Lead the recruitment process for IPS Employment Specialists and Team Leaders in assigned regions.

• Collaborate with local services to identify staffing needs and develop tailored recruitment strategies.

• Support services by conducting interviews, shortlisting, and making hiring recommendations.

• Identify where IPS services can coordinate, combine recruitment efforts and facilitate links to ensure a joined-up approach.

• Coordinate and facilitate onboarding activities for new hires, ensuring they are well-prepared to deliver high-fidelity IPS services.

Training and Development:

• Deliver comprehensive training programs for new IPS Employment Specialists.

• Provide ongoing support and mentorship to new hires during their first year.

• Identify and address training needs, offering additional resources and workshops as necessary.

• Monitor and evaluate the effectiveness of training programs and make improvements based on feedback.

• Enrol IPS workforce members in e-learning training programmes and the accredited qualification.

Relationship Management:

• Build and maintain strong relationships with local and national stakeholders, including IPS services, ICBs leads and NHS Regional Leads.

• Support with workforce planning with services.

• Attend and contribute to regional meetings, sharing insights and updates on workforce development initiatives.

Quality Assurance and Reporting:

• Ensure that recruitment, onboarding, and training processes align with IPS Grow's quality assurance standards.

• Collect and analyse data related to workforce development activities, providing regular reports to the Workforce Manager.

• Identify challenges and propose solutions to improve recruitment and training outcomes.

Communication and Collaboration:

• Work closely with the Regional Managers and Regional Leads to ensure joined up and timely support for services in the region.

• Work closely with the Workforce Manager and other Workforce Leads to share best practices and coordinate efforts across regions.

• Contribute to internal and external communications, including newsletters, reports, and presentations.

About you 

·Recruitment Expertise. Proven experience of recruitment within the healthcare system or substantial involvement in healthcare-related recruitment is essential. This includes interviewing, evaluating candidates and making hiring recommendations.

·Training and Development Expertise. Experience in delivering training programs and workshops, with a focus on adult learning principles and effective onboarding practices.

·Bility to influence others. You will work directly with IPS services to support their recruitment of IPS workers, therefore strong interpersonal, communication and influencing skills are essential. You will need the ability to build and maintain relationships with a wide range of stakeholders.

·Organisational Skills: Excellent organisational skills, with the ability to manage multiple priorities, create project plans, and meet deadlines.

·Problem-Solving Abilities: Creative thinking and problem-solving skills, with the ability to quickly understand challenges and develop effective solutions.

·Adaptability and Flexibility: Ability to adapt to changing project needs and work effectively in a dynamic environment.

·Shared values. We have a passionate belief that helping people to achieve appropriate employment can transform their lives. We hope you will share this, as well as our other core values.

·A thirst for learning and self-development and sharing that learning with services and stakeholders. This will include capturing and sharing learning – in written form, developing tools/guides and training.

·Teamwork. You will be able to work effectively in a remote large, cross-functional team.

·Strategic planning and organisational skills. You will be able to manage your own workload, and able to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines (internal and external).

·Creativity and the ability to self-manage. You will be able to demonstrate an ability to deliver results working with limited supervision, ideally in a remote working / virtual team environment. You will have strong communication skills and an ability to use a range of standard tools (such as Microsoft SharePoint, Zoom) to support virtual team working.

·Motivated to have impact / self-starter.  You will be able to demonstrate high levels of initiative and personal leadership. You will be committed to your own development, including getting up to speed with  and leadership practice. You will be continually curious and open to learning.

·Evidencing your work. You can provide timely reports and case studies to evidence your work and impact.

·Commitment to travel. The role will likely involve significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England.

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer and support a range of flexible working options.

Passionate, Creative, Equal, Empowering and Sustainable

Housing Sustainment Worker

Hours: 37 Hours per week on a rota system

Location: Head Office, Festival Park, Stoke on Trent with regular travel

Salary: £24,303 per annum

Are you looking for a customer support role within an Organisation that is at the heart of helping people to thrive? If so, this role may be for you. Since 1974, as a Registered Provider of Social Housing and Supported Accommodation we have been supporting those in need.   

We are looking for customer focused people join our Housing Services Team based at our Stoke on Trent Head Office. Our customers have a range of needs including mental health, addictions, learning disabilities, recent homelessness and debt.

Our Housing Sustainment Workers guide our customers through the Housing pathway, identifying appropriate support routes to assist them.

Some of your Key Responsibilities will include:

• Assisting customers to sustain their housing by focusing on (not an exhaustive list);
  • Identifying their specific needs/ vulnerabilities
  • Identifying routines and life skills essential for independent living
  • Accessing support via specialist external partners
  • Accessing training and volunteering opportunities internal/external
  • Identifying risks and triggers to positive progression
  • Focusing on the future by identifying goals and setting action plans
  • Identifying next steps accommodation options and assisting customers to access it
  • Empowering customers by guiding/coaching positive thinking/decision making whilst encouraging them to take steps to independence

• Providing a trauma informed approach to customers lived experiences
• Identifying potential customers for vacant properties to minimise housing waiting lists and preserve revenue  generation 
• Ensuing customers housing benefit claims are submitted and processed in a timely manner
• Investigating and resolving rent arrears and escalating as appropriate 
• Ensuring cases are escalated where necessary to specialist support teams
• Collaborating with key partners to ensure customer’s housing needs are met
• Ensuring our Housing Sustainment Strategy is applied fairly and transparently across License and Tenancy accommodation 

You will need:

• GCSE English and Maths grade C or above (grades 4-9 or equivalent)
• Experience of dealing with the needs of our customer group; including but not limited to those with Learning Disabilities, Entrenched Homelessness, Mental Health, Drug and Alcohol Dependencies, dual diagnosis
• An understanding of the housing letting procedure including screening/vetting applicants
• Previous experience of managing and resolving rent arrears issues within a Registered Social Landlord or similar environment
• An understanding of both adult and child safeguarding protocols and escalation procedures
• Awareness of Building Safety Legislation and Expectations of Landlords
• Customer focused, excellent with planning and delivery, able to balance multiple priorities against critical deadlines
• A continuous improvement mindset, always looking for opportunities to do things better, supporting automation and digital paperwork
• A driving licence and vehicle insured for business use – we have a number of sites and you will need to visit these regularly

We Offer the following Benefits:

• Flexible working (with a regular office presence)
• 27 days annual leave in addition to public holidays
• Excellent learning and development opportunities
• Contributory pension scheme
• Occupational sick pay
• Healthcare cash plan

To apply please visit the Brighter Futures Website.

The closing date is Friday 13th September with interviews to follow.

We are committed to promoting equality of opportunity and we welcome applications from all sectors of the community, particularly from under-represented groups and people with lived experience. Brighter Futures is an equal opportunities employer.