Support Officer Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
The Supporter Care Administrator is a key member of the busy Supporter Care Team, working closely with the Supporter Relationship Manager, Supporter Care Officer and other Supporter Care Administrators.
What will you be doing?
You will be responsible for providing a high quality, efficient service to Plantlife members and supporters, and members of the public, as well as dealing with telephone calls and general enquiry emails.
The Supporter Care Administrator will be using our CRM database alongside Microsoft Excel for a large proportion of their time to process and deliver administrative tasks. You will have a shared responsibility for the CRM database management, financial, fundraising and events administration.
Who are we looking for?
We are looking for someone must have at least 1 year of experience in a similar administrative role, excellent customer service skills evidenced by a friendly, polite, and helpful manner. Excellent written and spoken English are essential. You will possess strong IT skills, including proficiency in Microsoft Excel and database/CRM management, and demonstrate the ability to multi-task, prioritise, manage and organise a varied and busy workload effectively.
You must be proactive and positive and thrive in a busy and varied role. In return, we offer a friendly, flexible, and supportive working environment, with great benefits and opportunities to develop.
You will be using our CRM Database (Donorfy) alongside Microsoft Excel to sort data frequently, so a good knowledge of Microsoft Excel is essential.
We are offering the role as based in our Salisbury office Monday to Thursday and working form home on a Friday.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's and we reserve the right to close this vacancy before the closing date.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer, you will support the MEAL Manager in implementing and developing Muslim Aid's MEAL system. Your role involves strengthening project monitoring, guiding Country Offices and Partners, and ensuring quality and compliance with humanitarian standards. You will also support data collection, analysis, and the measurement of progress against global and departmental strategies, contributing to accountability, learning, and effective service delivery. Additionally, you will work closely with partners and donors to enhance systems within the global programme portfolio of Muslim Aid.
About the Role:
- Collaborate with the MEAL Manager, Programmes team, country offices, and partners to design MEAL systems that align with project goals, MAUK’s global objectives, and local needs, ensuring they are measurable, relevant, and grant-compliant.
- Conduct ongoing assessments of MEAL requirements and capacities, working with focal points and programme leads to enable real-time programme adjustments and system enhancements.
- Support the regular and accurate updating of the MA MEAL system (TolaData) in coordination with country offices and partner focal points.
- Assist in monitoring programme progress by designing MEAL plans, indicators, targets, timelines, and data collection tools.
- Support the preparation of terms of reference for evaluations, case studies, and impact assessments in coordination with focal points.
- Assist the MEAL Manager in building MEAL capacity among staff and partners.
About You:
To be successful in this role, you will need:
- Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
- Understanding of development programmes design, implementation and evaluation.
- Experience with logical/results frameworks, indicators, and MEAL plans.
- Experience developing logical/results frameworks, indicators, and MEAL plans.
- Proficient in teamwork, measurement, analytical thinking, planning, and organisation.
- Strong interpersonal and communication skills; effective in diverse and challenging environments.
Why you should apply:
Join Muslim Aid as a MEAL Officer and make a significant impact on our global humanitarian and development initiatives. If you're passionate about monitoring, evaluation, accountability, and learning, and excel in data-driven decision-making, this role is for you. Your skills will ensure our programs meet the highest standards, deliver meaningful results, and address the needs of the communities we serve. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Finance Assistant.
We have an exciting opportunity to join a super friendly, motivated and supportive Finance and Administration Team.
The role is conveniently located near Liverpool Street and hybrid working is available working Monday to Wednesday in the office.
You will be an effective team member working alongside the Finance Manager to ensure that income and expenditure are appropriately processed in accordance with The Sick Children’s Trust's procedures, and that coding and costing are accurate and appropriate. You will work with the Finance Manager to support a range of financial procedures from banking to preparation of budgets and forecasts.
You will be the first point of contact for finance queries. Therefore, strong numeracy skills, previous experience in a finance role and good communications skills are essential.
For further details regarding the role, please see the job description and person specification in our recruitment pack.
As part of this role there will be the opportunity to access financial support towards further education in accountancy qualifications, if you so wish.
In addition to the above, we also offer an attractive benefits package to all our employees, supporting a healthy work-life balance.
Benefits include:
· Hybrid working
· 25 days holiday increasing to 30 days dependent on service
· Access to the Employee Assistance Programme
· Flexible working hours
· Pension, life insurance and permanent health insurance
Our vision is to work to a future where every family with a seriously ill child in hospital will be able to stay together, just minutes from their child’s bed during their treatment.
If you strongly believe you can contribute, then join us and we will give you every opportunity to succeed. We look forward to hearing from you.
To apply please submit your CV. You will be asked a number of questions to give you an opportunity to tell us more about yourself, your skills and experience.
Closing date 15 September 2024
Hampshire and Isle of Wight Air Ambulance is the charity that brings life-saving care to the most seriously ill and injured people in the region. This exciting new role is being created within our successful Engagement Development Team.
As Individual Giving Officer you would be responsible for developing and implementing strategies to maximise engagement and income from individual and regular donors, focusing on building and nurturing relationships with individual donors and managing regular giving programs to ensure sustainable support for the Charity.
We’re looking for somebody who has strong interpersonal, networking and influencing skills, and can confidently represent our brand delivering engaging presentations and pitches.
This is a full-time role (37.5 hours per week), predominantly Monday to Friday, but will include some evening and weekend working. Hybrid working will be available after a successful induction period.
Main responsibilities:
- Collaborate with the Development Manager to create, develop, and implement strategies for individual and regular giving programs in line with the overall Engagement and Income Team goals.
- Plan and execute events and campaigns specifically aimed at recruiting, retaining and upgrading regular donors.
- Maintain accurate donor records in the CRM database, using it to track progress, evaluate effectiveness, analyse data, and adjust strategies.
- Generate and present reports on campaign performance to the Development Manager and Director of Engagement and Income.
- Work closely with other members of the development team and wider charity to align individual and regular giving efforts with overall Engagement and Income Team goals.
- Collaborating with the Communications and Marketing team to develop supporting materials.
- Build and maintain a portfolio of donors and prospects, ensuring timely and appropriate solicitation activities, follow-ups and post-event communications.
- Develop personalised communication and stewardship plans to retain and upgrade existing donors, ensuring a positive and rewarding experience for donors.
- Identify and cultivate potential regular donors through various channels including direct mail, email, social media, and events.
- Implement donor recognition programs that enhance donor satisfaction and loyalty by ensuring their contributions are appropriately acknowledged and thanked through various channels.
- Organise and participate in a variety of events and activities, representing the regular giving program and promoting its importance.
- Identify and refer potential major gift donors or those likely to leave a legacy gift.
- Provide training, support, and encouragement to volunteers to help them successfully secure regular giving commitments.
Key Skills / Requirements:
- Strong interpersonal, networking and influencing skills with the ability to give professional presentations, talks and deliver pitches on behalf of HIOWAA.
- At least 2 years’ experience in a nonprofit or similar environment.
- At least 2 years’ experience of developing and stewarding strong donor relationships.
- At least 2 years’ experience in fundraising, specifically in regular giving or similar donor programs.
- The ability to provide engagement solutions appropriate to the audience being addressed.
- Understanding of how to maximise engagement and income opportunities, and donor acquisition.
- Knowledge of current trends and best practices in regular giving and donor retention.
- A solid understanding of modern fundraising techniques, including online and social networking.
- Ability to analyse data and generate actionable insights and some experience of doing so in a previous role.
- Good numeracy and analytical skills
- Excellent organisational and time management skills and experience of working to deadlines and key project dates.
- Proficiency in fundraising software and CRM systems.
- Creative and critical thinking skills.
- Passion for the organisation’s mission and a commitment to donor stewardship.
- An understanding of and interest in the voluntary sector.
- A willingness to take part in training as required by HIOWAA.
- A flexible approach and ability to travel within the County and work some evening and weekend hours (for events and presentations) as part of the role.
- A full, clean UK recognised Driving Licence
The Individual Giving Officer will have non-exclusive use of charity vehicles to undertake their duties.
Additional benefits:
- 25 days holiday per year (plus Bank holidays)
- Extra Day off on your Birthday
- 5% Employer Pension Contribution
- Charity Sick Pay (after probation)
- Blue Light Discount Card
- Medical Cash Plan (after probation)
- Hybrid working and a flexible approach by arrangement with your line manager.
- Mental Health First Aiders available at work.
Please send your CV and a short covering letter highlighting relevant experience via this portal.
Application Deadline: 19th September (4pm).
Interviews are likely to be on Tuesday 1st October.
The Charity is committed to promoting diversity, inclusion and equal opportunity for all. We therefore ask applicants to complete the Equal Opportunities Form supplied by Charityjob. This will be used to help us monitor the impact and success of our recruitment practice. Any data provided will only be used by HR for statistical purposes and not shared with the recruiting manager. Thank you.
The client requests no contact from agencies or media sales.
As the Volunteering Experience Officer for Imperial Health Charity, you will be passionate about ensuring that volunteers have the best possible experience through effective systems, processes and tools to volunteer. You’ll ensure that we deliver high quality communications and engagement to our volunteers through on-brand resources, web content and tools for the wider team to engage with and support the development of our automation tools across the team to improve the experience for staff and volunteers. Ensuring our volunteers have the right skills and knowledge to volunteer is an important part of this role, and you’ll ensure that our volunteers receive the best possible learning and development opportunities across the team both online and in person. We are looking for someone that can support our impact and evaluation methods across the team and help translate this into programme improvements, and shout about the impact that volunteers have across our hospitals.
Main Duties
Support the overall design of our volunteer journey along with key engagement activities to ensure we meet recognised standards and can innovate to create streamlined processes to improve volunteer experience.
Support across the volunteering team, our impact and evaluation methods to drive through programme improvements and learning.
Support the development of high quality learning and development opportunities for volunteers, ensuring that they receive both skills and knowledge to effectively volunteer in their roles.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role and Job description
Job title: Communications Officer
Responsible to: Fundraising Manager
Location: Flexible – home based with regular time at HTV’s base in Henley/across Thames Valley to cover events (some evening/weekend work may be required)
Hours: 12 hours per week
Salary: £26,600 pro rata
Contract: Permanent
This is a role within the charity with the purpose of developing our digital communications to increase awareness of our vital work with people with brain injuries and to grow our supporter/ donor base to help fund this work.
Main purpose of this role:
The focus of this new role will be on digital fundraising and communications initiatives and raising the profile of the charity across the Thames Valley. An important aspect of the role will be to contribute to the delivery of the digital fundraising strategy to diversify our income streams, creating regular online giving, increasing the donor base in a way that is long term and sustainable. The post holder will organise an agreed portfolio of events and campaigns – with a specific focus on digital initiatives and virtual events – to generate income and build more awareness which will enable Headway Thames Valley to support more people affected by brain injuries. The role will also help to develop consistent messaging to be used across the wider charity to raise awareness of our vital work and communicate our need for donations.
Key relationships:
Headway Thames Valley General Manager and staff team, Fundraising Manager, clients, families/ carers, Trustees, volunteers, supporters, donors, local community and other stakeholders.
Principal tasks and accountabilities:
Organising Campaigns and Events
Devise engaging digital awareness raising campaigns to appeal to wide range of new and existing supporters.
Create content showcasing all Headway Thames Valley services.
Plan, deliver and manage fundraising events & campaigns, both online/ virtual and offline – to generate funds and raise awareness of Headway Thames Valley’s work.
Create compelling cases for support for use on digital platforms.
Draft and manage e-newsletters and email communications to individual supporters.
Ensure consistent communications messaging across all platforms for all stakeholders.
Co-ordinate the production of fundraising and other information materials.
Identify opportunities to market new and existing events outside the existing supporter base, for instance, social media and local media.
Manage virtual fundraising events and projects within timeframe and budget.
Develop good working relationships for Headway Thames Valley with relevant event promotion companies and other suppliers.
Development and Stewardship of supporters
Motivate supporters in their efforts to raise funds for Headway Thames Valley.
Attract new supporters and new audiences to engage with existing and new fundraising initiatives.
Assist supporters by providing suitable materials tailor made to their needs.
Maintain contact and do everything possible to ensure their experience is positive and that we retain them as supporters and for future events.
Be alert to potential clashes of interest or ethos which might be of a sensitive nature to Headway Thames Valley.
Planning
Investigate and implement new opportunities for digital fundraising initiatives.
Prioritise activities to maximise opportunities.
Contribute to the long term development plans as part of the wider team.
Maintain a diary of events and action points ensuring that others can see progress on any one event at any time.
Ensure that all fundraising for events complies with charity law, by asking for support from the wider team appropriately.
Further information
We welcome applications from candidates genuinely interested in the work of the charity.
If you have any questions about the role or the work of the charity please contact Jamie Higgins, General Manager, Headway Thames Valley for further information.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced social and digital media professional to join the leading international horse charity World Horse Welfare.
The Social and Digital Media Officer plans, creates and publishes the charity’s social media and digital communications, ensuring accurate content and the right brand look, feel and messaging. Working to the Head of Communications and with the wider team, you will organise and proactively seek out stories and other content from across the charity to engage audiences through our digital media channels, including social platforms, the website and email. A key part of this role is testing and refining approaches to increase reach, engagement, website traffic and donations and to rigorously monitor and evaluate results to inform further activity.
We are looking for someone who has experience in the management of social media channels, a passion for social and digital media with a creative approach to engaging online audiences. You will possess first-rate written and oral communications skills, digital content creation including images and video, excellent attention to detail and the ability to write quality copy in a variety of styles quickly. You must be proactive, confident and capable of working with people at all levels in a variety of spheres. You must have a flexible approach to your work and be willing to work outside of normal office hours where necessary. Equine knowledge and experience is highly desirable.
The role is based in Norfolk and is a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year). Death in service, free parking and bike to work scheme.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
The client requests no contact from agencies or media sales.
As a Governance Officer, you will provide high quality governance and operational support to the senior executive and Board and Committees as well as other stakeholders both across the Fund and externally.This opportunity is a 12 month fixed term contract.
The successful candidate will join our core Governance team of five, reporting to the Head of Governance and working closely with another officer and two senior officers. A team player you will take pride in your work and the work of the Governance team.
Ideal candidates will have a good understanding of governance in the public or voluntary/charity sector and be able to quickly familiarise themselves with the Fund’s complex governance framework.
You will be expected to use your judgement and knowledge to provide prompt and high-quality support, advice and feedback.
You will also be confident in identifying, implementing, and maintaining governance processes and best practice, suggesting changes where needed.
You will be able to develop and maintain a complex schedule of Fund-wide corporate meetings and providing seamless support to the senior leadership of the Fund.
Responsibilities:
- You will work strategically, scheduling meetings throughout the year, and managing complex diaries to ensure availability and smooth coordination.
- You will attend various meetings, taking accurate and comprehensive minutes, and ensure that all key decisions and actions are documented and communicated promptly.
- You will collect, format, and organise meeting papers for distribution to meeting participants.
- You will maintain the organisation’s Declaration of Interest Register.
- You will manage the team’s inbox, handling queries from internal and external stakeholders in a timely and professional manner.
- You will work closely with a wider team of Governance Officers, Executive Assistants, and other colleagues to ensure seamless support across the governance function.
- You will be recognised across the Fund as a knowledgeable resource on governance matters, providing guidance and support as needed.
- You will be expected to manage your workload effectively, work without supervision, and deliver high-quality outputs under tight deadlines.
Ideal skills and experience:
- Experience working in governance, or a governance-related position.
- Reliable, responsive, flexible and ability to maintain a high standard of professionalism in all interactions.
- You will have excellent communication skills to convey complex information clearly and concisely, both in writing and verbally.
- Experienced and skilled in writing quality meeting minutes, promptly after meetings and effectively.
- You will be proactive and strong attention to detail
- You will be able to manage multiple priorities, handling complex schedules, and ensuring that all tasks are completed efficiently and on time.
- You will have the ability to work well in a team environment, collaborating effectively with colleagues to achieve common goals.
Interview Date: Week commencing 30th September (first stage), minute taking task and competency based interview, virtual
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. Our team is mainly based in London, therefore regular travel to our office in Kings Cross will be required.
We also have offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, Newcastle and Newtown.
On application, please align your supporting statement to the criteria below
Essential criteria
- Demonstrate a good understanding of governance through prior experience in working in a similar role in the public or voluntary/charity sector.
- Have strong communication skills, verbal and written, and excellent minute writing skills.
- Have experience in supporting operational and logistical requirements in a busy team, with the ability to work across multiple workstreams, manage workload, whilst maintaining high attention to detail.
- Have an excellent knowledge of MS Office 365/excel and experience working with virtual software.
Desirable criteria
- Demonstrate an adaptable and resilient approach and the ability to think innovatively to solve problems.
- Knowledge of public sector governance and environment.
- Experience in working collaboratively within a team and supporting others.
- Understanding of project management.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Marketing Officer - Supporter Engagement
Contract: Permanent, Full time, 35 hours per week
Salary: £33,233 - £34,894 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Do you want to use your skills in fundraising and marketing to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Join WaterAid as a Marketing Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
About the Team:
The WaterAid Supporter Engagement team sits within the Mass Engagement department and is responsible for creating the best supporter experience, one that people genuinely love and feel part of. We increase the engagement and the £35 million income of 700,000+ individual supporters, through an audience-led, multi-channel communication programme.
About the Role:
As our collaborative and results-driven Marketing Officer, you will play a key role in driving supporter engagement and donations through stunning, personal, story-led communications. Your goal is to increase supporter engagement, so that the people we communicate with genuinely feel connected to the purpose of ending the water crisis.
In this role, you will oversee end-to-end management of fundraising appeals and stewardship programs across various channels, including direct mail, email, webpages, and telemarketing.
We are seeking passionate, creative, and dedicated individuals who thrive on bringing ideas to life and making a tangible impact. In return, you'll have the opportunity to develop strong campaign management skills and contribute to our mission, all while being supported to excel in a collaborative environment. Together, we will drive meaningful change.
You'll also:
- Develop and manage multi-channel campaigns to deepen supporter connections and increase their involvement with the organization's mission.
- Support the crafting of our supporter appeal activities, ensuring excellent cross-collaboration and integrated activity plans that support our financial goals
- Lead projects from inception to completion, handling queries, managing timelines, and resolving issues to ensure smooth and effective campaign execution.
About You:
You'll have a successful track record of working in a fundraising or marketing role/team, with experience of planning, managing and executing multi-faceted supporter or customer campaigns within agreed timescales/budgets.
- Project management experience, including supporting and delivering multi-channel marking communications or fundraising campaigns.
- The ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
- Excel in cross-collaboration and stakeholder management, effectively working with diverse teams across time zones and cultural contexts to influence and achieve shared goals
- To be an agile thinker with the ability to self-manage, innovate for continuous improvement, and respond creatively to emerging trends and technology.
- A passion to develop and deliver supporter focused communications, that surprise and delight
To be successful, you'll need:
- Project management skills, ideally within a direct marketing, fundraising, or supporter engagement role
- Strong analytical skills and able to understand, analyse and interpret results to optimise future campaigns
- Strong interpersonal skills and experience of building relationships with team members and other stakeholders
Although not essential, we also prefer you to have:
- Experience of innovation and new product development
- Ability to make judgements and recognise when required decisions are outside of responsibility.
- 'Hands-on' experience of using a CRM system for fundraising or similar system.
Closing date: Applications will close at 23:59 on 9th September 2024. Shortlisting and interviews will take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Liberty Tea Rooms, Hemel Hempstead’s town centre community hub, is looking for a highly motivated new CEO to shape its strategy as it seeks to restore people into Community by reflecting Jesus in action. The successful candidate will be an experienced manager of people and budgets who naturally looks for new relationships, partnerships and opportunities. You should be familiar with how churches operate (as one of our key partners) and be able to connect credibly with the local council and other local service providers. You should also have either personal or professional experience of the effects of the different types of poverty and how they can be overcome.
Please submit your CV and covering letter before 5pm on Friday 13th September. We will be in touch with applicants shortly afterwards to let them know whether they will be invited to an interview.
Restoring people into Community by reflecting Jesus in action.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you a self-driven creative, keen to use your communications skills to build awareness of our work and impact? The Communications and Engagement Officer will use their creativity, strong digital marketing and written skills to amplify the voices of young refugees, develop compelling content for fundraising appeals, build momentum around our policy and campaigns work, and create engagement opportunities and sustained connections with our supporters and key stakeholders.
We are looking for someone with strong admin and coordination skills to champion Young Roots and our work, with young people’s voices at its core, to new and diverse audiences, growing our supporter base and unrestricted income through appeals. Your willingness and ability to collaborate and build relationships, both internally and externally; your creativity and compelling storytelling; your passion to be part of bringing about real change for refugees; and your skills in sharing our work to engage the public, will be key to the success of this role.
Young Roots is committed to youth participation and to continuously embedding our approach to Diversity, Equity and Inclusion across all our work. As such, the Communications and Engagement Officer will work closely with our delivery teams and with young people to facilitate co-creation within our communications.
You will be part of a dynamic, collaborative, and supportive Fundraising and Development team within an empowering, values-led organisation that creates opportunities to learn and is focused on the wellbeing of its staff team.
This role will involve occasional evening and weekend work to attend youth activities and fundraising events. We have a TOIL (time off in lieu) policy in place for work undertaken outside usual hours.
Please read more in the job description and person specification (linked below) and apply via CharityJob with your CV and personal statement.
The client requests no contact from agencies or media sales.
Hours: Full time, 37.5 hours per week (flexible working available)
Location:Home-based with occasional travel to Vauxhall, London
Contract:Permanent
FoodCycle currently runs 93 projects across the UK providing nutritious meals and social connections for those at risk of food poverty and loneliness. We are seeking a candidate with ambitions to further their grant fundraising experience to join our small but highly successful Fundraising Team.
You will have experience of securing funding, understand what it takes to write a compelling grant application and appreciate the importance of excellent stewardship. You will work alongside our Senior Trusts and Foundations Manager to secure funding from a portfolio of regional trusts that can support our expanding network of community meal projects.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Sunday 8th September 2024.
Interview process: Shortlisted candidates will need to complete a written task prior to the interview.
Interviews: planned for week commencing 16th September.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business -FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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Senior Public Fundraising Officer
- Salary: £31,000
- Team: Public Fundraising Team
- Reports To: Deputy Head of Fundraising (Public Fundraising, Digital Engagement & Insight, Trusts)
- Hours: Full time (35 hours per week)
- Location: Hybrid working. Minimum of one day a month in our London Bridge office.
The Eve Appeal
The Eve Appeal is the UK’s leading charity working on prevention of the five gynaecological cancers – womb, ovarian, cervical, vulval and vaginal. Our aim is to prevent gynaecological cancers and save lives by raising awareness and funding ground-breaking research focused on risk prediction, earlier detection and developing screening for all of the five gynae cancers.
What's this role about?
This exciting position is responsible for delivering our fundraising programme to the public, with support from our Deputy Head of Fundraising.
You will focus on delivering key fundraising activities and an exceptional experience to a wide range of supporters, ensuring that you deepen relationships and maximise value. You will also coordinate and deliver the marketing of our public fundraising activity, alongside colleagues in communications and digital engagement.
The role works across three key areas:
- Individual giving (direct marketing, regular giving, in-memory)
- Sporting events & challenges (virtual challenges, running events, our annual bespoke trek)
- Community fundraising (campaigns, community groups, ad-hoc fundraisers)
We do not expect you to have experience across all three areas.
This role is also responsible for the line management of our Fundraising Assistant, who you will help to develop in their role and ensure all tasks are completed on time and to a high standard.
This is an exciting opportunity for someone looking to progress in their fundraising career, take on line management responsibility, or wanting to bring their experience and transferable skills from another sector.
Person specification
To fulfil this role, we believe you will need the following skills and experiences:
- Experience in at least one of individual giving, sporting & challenge events, or community fundraising, or transferable skills and/or experience.
- Effective communicator, able to engage and inspire others about The Eve Appeal's work.
- Strong copywriting skills with experience targeting various audiences, channels, and activities.
- Understanding of digital marketing.
- Excellent relationship building skills.
- Ability to analyse data, derive insights, and present findings to influence decision making.
- Commitment to equality, diversity and inclusion.
- Ability to confidently use database software. Experience of Raiser’s Edge NXT is an advantage.
- Highly organised with a strong attention to detail.
- Proficient in Microsoft Office.
- A demonstrable affinity, passion, and knowledge of women’s health and gynaecological cancers.
If you do not have all the above experience but believe you would be successful in the role, and/or believe there are other transferrable skills and experiences we haven’t considered, then we encourage you to apply and demonstrate this in your cover letter.
Deadline
Applications close at midday Tuesday 10th September however we will be actively reviewing applications and interviewing suitable candidates as we receive applications so this position may close early. We encourage candidates to apply as soon as possible.
We are also advertising for temporary support for this position and candidates are welcome to apply for both temporary and permanent positions.
Please submit an up-to-date CV and a cover letter, of no more than two A4 pages, detailing your suitability for the role and paying close attention to the person specification. Please note only applications including a CV and cover letter will be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara has a new vacancy for an experienced Asylum and Refugee Housing Support Worker to join our small and dedicated team in this new project supporting recent granted refugees to find accommodation.
Asylum and Refugee Housing Support Practitioner
Salary: £ 16 per hour
Contract and term: Self-employed 12 month contract, with a 3-month probation
Hours: 35 hours per week Mon – Friday
Location: Flexible, with time split between our office and partner organisations office in Southwark, local community and working from home
About the project
Set up by the Southwark Community Refugee Forum, alongside Southwark local community and charity organisations. Kineara provides a weekly drop-in surgery at the St Giles Center giving support and advice to refugees struggling to find PRS due to many barriers, including language. In 2023 the collaboration was formed to respond to the increasing need for housing support to asylum seekers with newly granted refugee status after the Home office made changes to the way they process asylum seekers.
After 9 months of delivery, we are excited to have secured funding to deliver this work fulltime alongside our PRS Renters Support Programme in Southwark. We will provide crucial crisis support to vulnerable renters and are looking for a passionate housing support worker to be part of the next phase of the project.
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We identify and address barriers by providing holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
About the role
We are looking for an experienced, enthusiastic, and energetic support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers and resettlement workers, refugee support organisations, community services. The role involves coordinate tailored support for each client to find and sustain tenancies, mediating with landlords where necessary and providing housing advice. The objective of this programme is to support access to PRS properties, provide information about housing market and polices, help set up sustainable tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders, such as council and refugee support professionals to improve family health, build relationships and engage families and individuals and their networks of support.
About you
You will have experience of working with individuals with complex needs. You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change. You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances. You will also have experience working in a systemic and therapeutic way and ideally have trauma informed training or experience. It is also important to us that you have the competency to work with people from a variety of cultural backgrounds. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively. A good understanding of one of the following languages is an advantage;
- Arabic
-Kurdish sorani
-Farsi/Dari
-Pashto
-Tigrinya/Amharic
What you can expect from Kineara
Kineara will offer you an opportunity to be part of a dedicated small team that works closely together while encouraging independence and autonomy. This is a busy and hands-on role where each day is different, and you will be based in our office in Southwark, at home, and in the community doing occasional home visits. The role will provide you with support and supervision from our experienced project manager, as well as the flexibility to work to your clients' needs. With us, you will have an active voice in the organisation and your input in how our organisation develops will be highly valued. We are committed to providing a nurturing environment in which our staff can develop their skills, take on new opportunities and challenges, and grow professionally.
We ensure that wellbeing of our staff is a priority. Kineara provides a wellbeing package for all practitioners to encourage work/life balance and self-care for our staff.
HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:
- Why you wish to apply for this role
- What you would like to gain from this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
- Whether you have an up-to-date DBS and DRB check.
- When you are available to begin work
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Role Summary
The workforce officer is essential to develop the skills within organisations to both provide accessible physical activity options to the community and create safe, welcoming, and sustainable environments.
This role will increase capacity, enhance capabilities and equip clubs and community organisations to enable them to be equitable and resilient. It is not about delivering training! It will develop pathways that change the face of our local workforce; all sections of the community should feel they are visible across the physical activity and sport sector from volunteers to session leaders to trustees and directors.
This is not a desk-based role, you will be out and about visiting clubs, organisations, and people to hear their stories and help them create change locally.
Role Outcomes
- Together Active has a robust workforce offer that keeps skills and knowledge in the communities where we are working.
- Organisations are accessible for people from a diverse range of communities, both to participate but also to work or volunteer.
- Organisations are sustainable and have the skills to develop and adapt their offer in line with community needs.
- Sports clubs and frontline community organisations have the skills and the knowledge (tools) to apply for/access funding and can run themselves effectively to develop their offer.
- In the communities where we work, no one feels intimidated to go into the club/organisation they want to be active in – clubs and organisations are welcoming and take ownership of their responsibility to be inclusive.
- There are pathways and opportunities for people with lived experience/from excluded communities to deliver/run/facilitate local opportunities within and for local communities.
- The local sport and physical activity delivery system is reflective of the people that live in that locality.
- Effective partnerships exist across sport and physical activity disciplines that share learning, experiences, resources and joint approaches.
- There are training and development pathways and opportunities for young people to work and/or volunteer in the local sport and physical activity sector
How we value you
- Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
- Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
- Death in service scheme up to the value of three times actual salary
- Wellbeing Grant - £50 voucher per year to spend on health and wellbeing
- Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
- Up to 8% employer contribution to pension scheme
- Reimbursement of the cost of a standard eye test as a user of visual display equipment
- Access to Cyclescheme
- Annual CPD courses offered by Staffordshire University
- Online skills training platform - for employees to use to broaden their professional and personal development across a range of online courses.
- Access to counselling service.
- We are also currently developing a scheme with staff to ongoing costs related to staying well/being active.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.