Housing And Homelessness Jobs in Greater London
As Project Worker Complex Needs, you will work creatively and collaboratively with adults who have experience of homelessness and/or Rough Sleeping. You will provide an effective high quality support service in an accommodation setting, working with clients facing Multiple Disadvantage, and living with complex needs.
About the role:
SHP’s aim is to improve outcomes for service users both within the service and by enhancing their ability to utilise external specialist, statutory and community services.
The support you provide will ensure that clients are able to:
- Access and sustain their accommodation within our services
- Access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity}
- Access primary health care, and improving their wellbeing and process of recovery.
- Access work, training, and other opportunities,
- Be supported by, and be active in, their community
- Develop and maintain positive personal relationships
You will be part of a dynamic team in a hostel setting, holding a caseload of clients with the opportunity to draw on specialist roles within the team, the organisation more broadly, and working in tandem with specialist external agencies. Your ability to forge meaningful relationships will provide the basis of the work to empower your clients, helping them to engage with a range of community resources and build a robust network of support.
About you:
- Ability to maintain motivation for a high level of contact with clients on a day-to-day basis.
- A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach.
- Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Be expected to operate primarily in your supported accommodation service, as well as some off site work duties; to facilitate client appointments and conduct professional meetings.
- Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
- Understanding of professional boundaries and their importance when delivering trauma informed support.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 20th October at midnight
Interview Date: 28th & 29th October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)
The client requests no contact from agencies or media sales.
Salary: £24,102.00 per annum, pro-rated plus £5023 London Weighting per annum, pro-rated
Location: Somerset House pop up shop and other pop-up locations
Contract: Fixed term contract until January 2025
Hours: Part time, 30 hours per week
Closing date: Tuesday the 1st of October at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Somerset House pop-up shop and other pop-up shop locations. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.
We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £24,713.78 per annum pro-rated plus £5023.71 London weighting pro-rated
Location: Somerset House and other Shelter pop-up shop locations
Contract: Fixed Term contract until January 2025
Hours: Full time 37.5 hours
Closing date: Tuesday the 1st of October at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at then join Shelter as a Shop Manager at our Somerset House pop-up and other pop-up shop opportunities.
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Shelter helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Outreach Worker!
- Pay: £13 - £18 per hour
- Contract: 2-3 Months Temporary
- Location: Croydon
*Enhance DBS is Mandatory*
Job Overview:
Assist street outreach workers in providing support to rough sleepers in Croydon. Engage with clients, assess their needs, and help them access accommodation and services.
Key Responsibilities:
- Conduct outreach Monday-Friday
- Collaborate with agencies to provide housing and support options
- Advocate for clients' welfare and healthcare needs
- Manage a caseload, offering guidance until clients are housed
- Maintain accurate case notes on CHAIN and other databases
Apply now to make a difference Or refer someone! Each successful referral will earn yourself a £70 Love to Shop voucher!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Night Assessment Worker - Rough Sleeping Services
London - Hackney, Brent, Southwark and Lewisham
£31,703 - £35,578
Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?
Our client has roles available in Hackney, Brent, Southwark and Lewisham.
They provide a rapid response service, intervening to ensure no one needs to sleep rough. They are currently looking for people to join their teams as Night Assessment Workers in their No Second Night Out Assessment Hubs. In these roles you will:
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; carrying out assessment when clients first arrive out the service.
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Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am)
About you
These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:
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Some experience of dealing directly with the public and/or customers in a busy service environment.
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Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
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You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
Flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need our client the most.
Closing date: 10am on Monday 30 September
Interview and assessments on: 9 and 10 October
We are looking for an experienced qualified accountant and financial forecaster to update and maintain the company’s financial plans on a part-time basis.
Financial Planning Analyst
Hours: 21 hours (part-time) up to 60% remote, 40% in office
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR / Hybrid working possible
Salary: £33,000 (£55,000 full time equivalent)
Contract: Permanent
This is an exciting opportunity for someone to help shape the strategic direction of a housing association that provides a vital service to the communities of Islington, Hackney and Waltham Forest. It is an interesting and varied role suited to someone who not only has sound forecasting skills but is also great at communicating with key stakeholders in the business who each have a part in shaping our financial plan.
You will use your knowledge and experience of forecasting to help ensure our financial plan helps shape our strategic direction to maximise the good we can do in the communities we serve.
You will work closely with senior managers and the Leadership Team.
Some of the key responsibilities of the role include:
- Lead the development of comprehensive medium and long-term financial plans, aligning them with the overall strategic plan.
- To provide professional advice on the strategic direction of the Association to Leadership Team.
- To provide insightful analysis to Leadership Team, contributing to well informed commercial decision making.
- Work collaboratively across departments to ensure that long-term financial plans are integrated with operational and strategic objectives.
- Engage in detailed analysis of potential risks and opportunities associated with long-term financial strategies and operational projects.
- To update the 30-year plan for approval by Leadership Team on a quarterly basis and for approval by Board on an annual basis.
You
We are seeking a proactive, reliable and committed individual who can deliver accurate financial plans with excellent insight and advice.
You don’t need to have worked in Housing before, but it will be an advantage if you have.
As well as being technically very competent, you will have the ability to communicate and work effectively with stakeholders. You will be very organised and professional in your approach.
You will be a proficient Excel user. Experience of using Power BI will be an advantage, but is not essential.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for our own people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00 on 14 October 2024.
Interview: 24 October 2024 in person at 102 Blackstock Road, N4 2DR
Interested?
If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.
In more detail
About Us
The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.
The role
Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.
About You
You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.
Please forward your CV with a succinct, introductory covering outlining your motivation and suitability for the role. If you would like an informal conversation before applying, please let us know
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.
Are you passionate about ending homelessness? Do you want a busy and varied role supporting our digital communications function?
About the role
We have an opportunity for an enthusiastic individual to join our team as the Website and Digital Communications Officer. This role has been established to support and deliver the digital element of our communications, which involves monitoring our online presence and creating compelling and effective online content for our website, social media and other digital channels.
In this role you will:
· Update content for St Mungo’s website for various teams/functions as required, ensuring that it is properly modified for Search Engine Optimisation (SEO) purposes.
· Supporting the pro-active monitoring of social media and respond in an appropriate and timely manner: X, Facebook, Instagram and LinkedIn inclusive.
· Work with the Website and Digital Communications Manager to develop content across all platforms
· To support teams across the organisation in planning and implementing digital campaigns/campaigns with a digital element.
· To produce regular reports on the performance of our website, social media and other online activity. Share this intelligence and use it to inform strategy.
About you
We are looking for someone with:
· Demonstrable experience of working with social media (specifically X, Facebook, Instagram and LinkedIn), using social media listening tools and developing online content.
· Experience of web content editing, digital marketing and communications.
· Good project and time management skills.
· Strong verbal and written communication skills.
· A keen appetite to learn and be capable of working both independently and collaboratively.
· Confidence using IT systems, including social media platforms, website content systems (specifically WordPress), video and Microsoft packages.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 27 September 2024
Interview and assessments on 10-11 October 2024
What we offer
· Excellent Development and Growth Opportunities
· A Diverse and Inclusive Workplace
· Great Pay and Other Benefits
You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.
Key details
- Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
- Application deadline: 9am, Friday 4 October 2024
Key objectives:
- To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
- Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
- To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.
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Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a resettlement service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
- Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
- Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
- Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
- Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice -
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
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Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
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Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other -
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October
The client requests no contact from agencies or media sales.
We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.
You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.
Key details
- Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
- Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*
Key objectives:
- To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
- To maintain and build a network of relationships with relevant external agencies and internal specialists.
- To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a housing advice service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
- Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
- Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
- Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October - or earlier if enough applications received
The client requests no contact from agencies or media sales.
About Us
akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.
The Team
This role sits within akt as part of the Digital team and is supervised by the Senior Services Manager.
Job Summary
Please note there is one job available that can be based at any of our office locations in London, Manchester, Newcastle or Bristol.
- Support, develop and supervise staff, students and volunteers building a strong and dynamic team culture, and ensure the Team understands, recognises, and meets the needs and expectations of akt’s service users.
- To work as part of the Services Management team and wider akt Management team, attend relevant meetings and complete actionable tasks.
- Be accountable for the budget relating to Digital Services.
- Take responsibility for the management of specific projects relating to service delivery.
- Lead on the continued development of live chat ensuring akt takes advantage of technological advantages that are relevant.
- Alongside the Senior Services Manager ensure our digital offer meets all the current and potential needs of young people.
- Manage team to assess the needs of young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment, and to carry out signposting and brief intervention.
- Manage and support team to support young people through casework including managing risk, case file reviews, and support around housing pathways and options.
- Maintain and deliver the performance management reports and quarterly data scrutiny for Digital Services and participate in Services Committees to offer feedback on local performance as required.
- Develop tools that monitor the impact of the digital work for those accessing the service.
- Offer support to volunteers around digital engagement including live chat.
- Alongside Marketing and Communications and other Services Managers, create and maintain digital resources and signposting to allow akt to engage with young people needs and signpost appropriately.
- Alongside Marketing and Communications maintain and develop the online resource hub so it continues to meet the needs of young people accessing online support.
More information about the job role can be found in the job information attached to this advert.
Application deadline: midnight (11.59pm) on Sunday 29th September 2024
Interviews: 10th or 11th October 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
We are looking for a confident, established professional with extensive knowledge and networks across housing in Scotland, who is comfortable navigating faith spaces. You will be a project manager who is happy working independently and remotely, while achieving high quality deliverables.
About the role
We have recently received funding to explore expansion into Scotland for the Faith in Affordable Housing project. This will be a 15-month project with potential to expand, subject to funding.
The proposed project is to undertake a scoping exercise across Scotland, to ascertain the need for social and affordable housing, and the key stakeholders providing housing, as well as the potential presented by faith organisation-owned assets to meet housing need. The resulting feasibility study and business plan will then inform the potential next steps for Faith in Affordable Housing Scotland.
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
Benefits
- Cycle to Work Scheme
- 29 days annual leave each year plus an additional day of holiday for each year of service over 3 years, up to a maximum of 5 additional days.
- We are open to flexible approaches to working and will consider flexible working requests openly
- Employee Assistance Programme
- Home office set-up
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
As the new Community and Events Fundraising Manager, you will play a pivotal role in shaping and executing The Passage's Community Fundraising strategy, designed to inspire and engage both existing and new supporters, ultimately building a stable and sustainable income pipeline.
Main duties
- Help deliver the teams’ existing events and community fundraising products, growing net income and actively seeking new opportunities for expansion.
- Act as an ambassador for The Passage with community groups, personally delivering talks and presentations to build relationships and promote our work.
- Manage and oversee a programme of station and street collections, ensuring that volunteers are trained and equipped to represent The Passage with the public.
- Manage current community and events fundraising relationships with individual supporters and groups by providing outstanding, tailored stewardship to generate income.
- Help deliver and develop a range of The Passage owned and third-party events and activities.
- Produce and manage the Community Fundraising income and expenditure annual plan and budget.
Desired experience
- Developing and implementing community fundraising plans and activities and a proven track record in growing income.
- Experience of recruiting new fundraisers and providing excellent stewardship.
- Direct experience of working with community groups or local organisations such as schools, churches and universities, generating new leads and managing partnerships.
- Experience of planning, organising and delivering new projects and/or events.
- Recruiting and supervising volunteers.
Desired knowledge
- Community Fundraising products, events and trends.
- Developing effective fundraising propositions.
- Digital fundraising and online fundraising platforms.
- Project management skills demonstrating the ability to manage several campaigns/activities at the same time.
- GDPR and all relevant fundraising regulations.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Charity People is excited to be partnering with The Passage for the recruitment of their new Community and Events Fundraising Manager. This is an exciting opportunity as you will play a pivotal role in shaping and executing The Passage's Community Fundraising strategy, designed to inspire and engage both existing and new supporters, ultimately building a stable and sustainable income pipeline.
Job Title: Community and Events Fundraising Manager
Location: Westminster, London, hybrid with 2 days in the office
Contract: Permanent and full time, 40 hours a week
Salary: £40,000 per annum (inclusive of London weighting) and an excellent benefits package including 33 days annual leave.
About the organisation
The Passage are a London based charity providing homeless people with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. In 2023-24, they supported over 2000 people experiencing or at risk of homelessness and prevented nearly 900 people from becoming homeless through a variety of services.
About the role
As the new Community and Events Fundraising Manager, you will oversee the stewardship of some of their most passionate supporters, working closely with dedicated volunteers, community groups, and overseeing key charity events. Your focus will be on harnessing the enthusiasm and commitment of fundraisers in the community, motivating and guiding them to maximize their contributions.
You will also actively support the planning and execution of our bespoke Walk to End Homelessness event, alongside leading on our annual Spring Concert and contributing to the growth of our third-party event series.
Responsibilities:
Community and Events Fundraising:
- Help deliver the teams' existing events and community fundraising products, growing net income and actively seeking new opportunities for expansion.
- Develop a range of new fundraising products and assets to support all aspects of the community fundraising programme in line with our values and key messages.
- Act as an ambassador for The Passage with community groups, personally delivering talks and presentations to build relationships and promote our work.
- Manage and oversee a programme of station and street collections, ensuring that volunteers are trained and equipped to represent The Passage with the public
- Manage current community and events fundraising relationships with individual supporters and groups by providing outstanding, tailored stewardship to generate income.
- Help deliver and develop a range of The Passage owned and third-party events and activities.
- Work with the digital marketing and comms team to produce engaging, accessible content and campaigns across web, social, email and paid digital activity to promote fundraising products and activity.
- Research and recommend new ways of raising funds and generating income through community fundraising.
Budgets and planning:
- Produce and manage the Community Fundraising income and expenditure annual plan and budget.
- Work with the Senior Events and Community Manager to regularly review performance, report variances against budget and undertake contingency planning to minimise risk.
- Monitor income and KPIs against agreed budgets and targets, taking action to address any shortfall.
People management:
- Provide all aspects of line management support, development and coaching to the Fundraising Assistant.
- Recruit, train, manage and inspire volunteers to deliver agreed aspects of the fundraising plan.
About You
The successful candidate will be an experienced fundraiser in community and events with strong interpersonal and communications skills with the ability to build relationships with a wide variety of individuals.
Excellent organisational skills are a must along with being ambitious, driven and passionate about representing The Passage and supporting their mission.
Application Process
To get further information, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
If you enjoy working with people from different walks of life and backgrounds and thrive on making a positive impact within local communities, then we would like to hear from you.
This role involves supporting the implementation of the resident involvement strategy and ‘Resident Voice’ activities to ensure their success, whilst ensuring resident scrutiny and influence is central to improvements and service delivery. You will plan and oversee a range of activities and events, whilst building relationships with both residents and staff to ensure the successful delivery of our resident involvement strategy. You will be also supporting the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
The ideal candidate will have a strong background in working with local communities to achieve positive results, along with experience in housing, customer-focused service delivery, or administrative roles. They should possess excellent interpersonal, organisational, and negotiation skills, with a proven ability to prioritise tasks effectively. Strong proficiency in IT, exceptional customer service, and both written and verbal communication skills are essential, including the ability to convey information clearly, fluently, and concisely.
Job Purpose
- Support the implementation of the resident involvement strategy.
- Drive the implementation and success of ‘Resident Voice’ activities ensuring resident scrutiny and influence is central to improvements and service delivery.
- Plan and oversee a range of involvement activities and events
- Support the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
- As well as working with residents, you'll be building relationships internally to ensure the successful delivery of our resident involvement strategy and buy-in from all staff, so you'll need to be someone who can build a great rapport with people.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The client requests no contact from agencies or media sales.