Global Communications Officer

Job Title: Global Communications Officer
Reporting to: Senior Global Communications Manager
Contract Type: Full time (37.5 Hours) Permanent
Principal Location: London
Salary: £27,000-£30,000

Part 1: Role Purpose:

Street Child is looking for a dynamic, confident individual with a passion for communications and a drive to make a difference.

We need a Global Communications Officer who is adaptable, personable, has an attention to detail and is ready to tackle any task with gusto. We are looking for someone who can drive forward our owned channel development, grow our website traffic and social media channels whilst maintaining strong platform engagement rates to generate fundraising.

Our ideal candidate will also create fresh campaigns with market cut through, develop clear, creative collateral, support our growing global advocacy efforts and identify opportunities for telling stories from Street Child’s programmes around the world. An eye for design and some basic editing skills is a bonus. 

Part 2: Key Responsibilities:

1. Social channel content creation, maintenance and development

• Lead on the development and maintenance of the Street Child social channels, pushing forward our social strategy with a relentless focus on growth and engagement. Develop, create, and manage engaging content for our social media platforms (e.g., Instagram, Facebook, X, LinkedIn, TikTok), including identifying strategies for viral and timely content.
• Craft compelling copy and visuals that align with our brand voice and promote Street Child programmes around the world.
• Identify and leverage emerging trends and opportunities for Street Child’s social media presence.

2. Day-to-day website content updates & maintenance

• Lead on the day-to-day content updates and maintenance of the Street Child website, working to a turnaround time of 48 hours for business-as-usual activity.
• Work with external web developers to ensure Street Child’s website is optimised for raising awareness of our work, engaging supporters and raising funds.
• Develop high-quality written and visual content optimised for web, including managing our blog to ensure a steady output of content on Street Child programme areas, including primary education work, education in emergencies, and humanitarian programmes.

3. Communications resource for global fundraising teams

• Support the strategic development and communications needs of European and North American entities, ensuring a strong cohesive global voice for Street Child.
• Support global fundraising teams on all communication resource needs, including but not limited to event publicity/promotion, key appeal content and community resource generation.
• Support the creation of content/collateral for fundraising teams.
• Support the development of corporate communications, including but not limited to the design of impact reports, event promotion and publicity.
• Work with colleagues in other fundraising teams to establish communication calendars and plan for their respective areas of work, identifying communication needs and deadlines ahead of time.

4. Global advocacy communications support

• Support the delivery of global advocacy events, such as UNGA and World Economic Forum.
• Support corporate communications strategies around global advocacy events, such as UNGA and World Economic Forum.
• Craft compelling advocacy messages for Street Child-owned channels, working closely with our global programmes experts to position the organisation as though-leaders in the global education sector.

5. Wider MMC support

• Support the delivery of key content and assets for media.
• Support the contracting of in-country photographers and videographers.
• Support the individual giving donor mapping and communications development, helping to deepen and develop our donor relationships and increase unrestricted fundraising.
• Able to represent Street Child appropriately both internally and externally.
• Carry out all reasonable requests that are within the broad remit of the role.
• Support the delivery of the Annual Report.