Employment Support Officer (FTC)

Join Our Team as an Employment and Skills Coach at SNG!

Are you passionate about making a difference in people's lives? Do you have a knack for delivering top-notch advice and support? SNG, a leading Housing Association, is seeking a dynamic and dedicated Employment and Skills Coach to join our innovative team covering Bournemouth, Christchurch, and Poole

Why You'll Love This Role:

Working on a new Green Skills Project that is funded by the HACT Green Skills Partnership. The aim of the project is to support customers into green employment opportunities in the BCP area. ​ 

• Impactful Work: Be at the forefront of creating and delivering life-changing employment and training services that meet the diverse needs of our community.
• Collaborative Environment: Work alongside passionate professionals, leveraging partnerships with local organisations to enhance support for our residents.
• Innovative Approach: Utilise a blend of digital, phone, and direct delivery methods to engage and support customers, helping them achieve their employment goals.
• Professional Growth: Access ongoing professional development opportunities to enhance your skills and advance your career.

This is a full time, fixed term role for 18 months, with a mix of working from home, office and out in the community. 

Key Responsibilities:

• Deliver high-quality advice and practical employment support to help customers access training, work placements, and sustainable employment opportunities.
• Lead and manage collaborative Employment and Training programs that maximise the service's reach and impact.
• Maintain high data quality standards and ensure compliance.
• Build positive relationships with customers, helping them plan and achieve their career aspirations through personalised action plans.
• Utilise internal and external partnerships to provide comprehensive support, including financial guidance and digital learning opportunities.

What we're looking for:

• Someone with a passion for green skills and be excited to support customers
• Proven experience in delivering professional advice, guidance, and employment support service, with good knowledge of the local labour market and green skills. 
• Exceptional communication skills and a passion for delivering outstanding customer service
• Strong ability to manage data quality and identify issues effectively.

Outstanding Benefits:

• £450 yearly flexible benefit pot 
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) 
• Chance to buy or sell holiday  
• Generous matched pension scheme up to 12% and life cover at 4x salary
• Access to 24/7 virtual GP service
• Wellbeing discounts including gym memberships
• Options for private medical insurance, dental insurance and critical illness cover 

A full UK driving licence and access to your own transport is essential as some travel throughout the region may be required. 

A basic DBS check will also be undertaken for the successful candidate.  

Interview Dates:

• Stage 1 – 8th August (Teams)
• Stage 2 – 22nd August (in-person)

Join Us and Make a Difference!