Communications and Fundraising Officer

Organisational Overview - What is Screen Share?

Screen Share is a dynamic, diverse and fast-growing charity with a clear goal: to ensure every refugee in the UK has access to a laptop and the skills to use it to achieve their goal. We distribute dozens of devices per month and run a variety of training programmes to support those who who require digital access and skills to better their situation in the UK

Role Overview - Is this for you? 

This new role will be responsible for communicating the life-changing impact that Screen Share has on thousands of refugees every year.

The postholder will create content, grow our audiences and deepen our relationships for the clear purpose of growing the organisation and facilitating our impact on refugees in need.

You will work directly with a range of stakeholders: refugees who choose to tell the story of their personal development in the UK; donors who choose to give their money to Screen Share to facilitate our impact; partner organisations who choose to collaborate with us to deliver our impact; and staff and volunteers who choose to work in this area to make a difference. You will be calm and confident in embodying Screen Share’s new but powerful voice. 

You will be energetic, creative and thoughtful in your communication, as well as flexible in the way you show up for a small but fast-growing charity. We particularly welcome applicants from those with lived experience of forced migration.

Personal Specification - will I be good at this job?

Essential: 

• Experience growing digital audiences and creating impactful content 

• Excellent written and verbal communication skills 

• Experience of learning, using and deploying new software 

• An understanding of the sensitive relationship between refugees and storytelling

• Very strong interpersonal skills and experience building strong professional relationships 

• An understanding of organisational tone of voice and brand guidelines

Desirable: 

• Experience editing websites 

• Experience working with small charities 

• Lived or learned experience of the UK asylum system

• Experience working with or knowledge of refugees in the UK 

• Experience with online platforms such as JustGiving, Mailchimp, Canva and Donorbox

• Experience in developing and applying brand guidelines 

• Experience in supporting fundraising initiatives including donor management and community engagement 

Job Description - what would I actually do? 

Your job will seek to achieve three outcomes.

Outcome 1: Co-produce ethical and powerful stories which communicate the impact of Screen Share’s work 

• Track, improve and engage with our impact measurement process, creating powerful statistics, quotes and stories

• Proactively build relationships with service users who are keen to tell their story and create an environment in which they can share in a way which is safe, secure and fulfilling for them 

• Ensure the content we create and publicise is done so only in accordance with our approach to ethical storytelling, privacy policy and the informed consent of our service users

• Lead our small team of communications volunteers who create engaging and impactful content

• Work with external stakeholders including funders, donors, media representatives and partner organisations to ensure their support and our work is communicated effectively 

• Think big and out of the box when communicating our key messages, vision and values

Outcome 2: Take responsibility for our external communications channels, including our website and email marketing 

• Manage our transition to a new website provider and ensure key information is represented clearly 

• Increase our output on social media by regularly posting engaging content on social media

• Increase the size and develop an understanding of our audiences by strategically engaging and reacting to them  

• Create powerful and clear physical and digital assets with the goal of increasing brand awareness and engagement from businesses and individuals

• Create a monthly newsletter which communicates our impact and engages our supporters 

Outcome 3: Support the fundraising function of the organisation through individual donor management, campaigns, events and bid-writing

• Manage our individual donor base by communicating with them and understanding their needs and networks

• Run strategic digital fundraising campaigns which engage our existing and prospective supporters 

• Work closely with those who kindly choose to fundraise for us, providing assets and key messages to support their campaign

• Organise and promote community and corporate donor fundraising events 

• Work with the CEO and Partnerships Manager to create powerful funding applications and cases for support