Membership Fundraising Area Manager

Membership Fundraising Area Manager

We are recruiting a Face-to-Face Membership Area Manager (F2FAM) role to cover Glasgow and the surrounding areas, leading a team of Membership Fundraisers who attend a variety of places, venues and events across the region to inspire the public to support the charity through gaining new members for the organisation.

Position: Face to Face Membership Area Manager

Ref: OCT20245775

Location: Glasgow/Remote (The role is primarily home based with weekly visits to teams across reserves and off-site venues in the local area)

Hours: Full-Time role for 37.5 hours per week

Salary: £29,200.00 - £31,347.00 per Annum

Contract: Permanent

Closing Date: Mon, 25th Nov 2024

Interview Date: Week commencing 9th December 2024

The Role

In your role as Area Manager for Glasgow you'll lead your dispersed team through in-person support visits, 1:1s, phone chats, team and individual communications, and virtual and in-person meetings.

During support visits, leading by example, you'll ensure Fundraisers uphold the charity’s standards, code of conduct, values and brand through their communication and display. You'll do at least one monthly recruiting shift with each team member, providing valuable feedback to Fundraisers and follow up individual action plans for all team members. Ultimately, you'll lead a culture of high standards, positive actions, and achievement of targets.

You’ll work closely with your line manager and report on progress with performance and how you're leading your team. You'll also work with your team of peers to support the wider regional and national team to share opportunities, resources, skills, knowledge, and actions.

Giving and receiving feedback regularly is paramount in the Area Manager role. It enables you to manage performance consistently across your team and creates successful working relationships.

Effective team support requires effective time management and organisation to give the appropriate support to everyone in the team. The nature of the work means there is often a last-minute need to amend plans and respond to changing circumstances. Working with flexibility and being able to react quickly to change, and to support others through change, is a necessity.

The role will build effective, collaborative working relationships with key stakeholders, including weekly reporting to your line manager and wider F2F Area Manager peers, the Membership Venues Team, Employee Recruitment Advisors, Employee Relations Advisors and local RSPB nature reserve staff.

Being responsible for recruiting and delivering best practice training to new Membership Fundraisers, you will recruit, select and induct new team members and build their capabilities through initiating buddy shifts and delivering support visits, using leadership models such as root cause analysis, setting SMART work objectives and implementing Situational Leadership to build capabilities.

Area Managers are expected to be role models and consistently demonstrate and uphold standards and values-led behaviours.

As part of this role, you will be expected to travel to different locations in the central belt of Scotland and on occasions more widely throughout the surrounding areas in order to support your team, for which a company van will be provided, and associated expenses covered. Please note that, as a result, a full driving licence that is valid in the UK is a requirement for this position.

About You

Essential skills, knowledge & experience:

·        Good planning and organisation skills

·        Effective communication and negotiation skills

·        Good resilience, with a solutions focused approach

·        Proven ability of consistently achieving KPIs

·        Self-motivated; enthusiastic and determined to achieve

·        Leading by example

·        Demonstrate a good understanding of Fundraising Standards

·        Understanding of leadership styles

·        Confident in leading and managing a team to ensure targets are met

·        Confident in giving & receiving regular feedback

·        Able to embed and lead a positive team culture

·        A full driving licence that is valid in the UK

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

You may have experience in areas such as Fundraising, Fundraiser, Fundraising Manger, Fundraising Area Manager, Area Fundraising, Area Fundraising Manger, Lead Fundraiser, Senior Fundraiser, Membership Fundraiser, Membership Fundraising Manger.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP