Digital Product Owner

About The Role
Join us at a pivotal moment in our digital transformation journey, where you’ll have the opportunity to shape the future of our online services. We are embarking on a multi-year programme, starting with a CMS replatforming in 2025, which will pave the way for a unified, customer-centric digital experience for beneficiaries, supporters, members, and volunteers. As our Digital Product Owner, you’ll be an integral part of a newly formed team, working from the ground up to deliver innovative solutions that drive our organisation forward.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you will be the crucial link between business objectives and technical execution, ensuring that product visions are translated into actionable development plans. You’ll collaborate with stakeholders to understand user needs and technical requirements, turning them into detailed product backlogs and user stories that can be effectively delivered by our development teams. With your technical expertise, you will ensure that each feature is built on a foundation of sound development practices, maintaining a focus on quality and adaptability as the digital landscape evolves.

We’re looking for someone with a passion for technology and a strong understanding of how digital products are built and refined. You’ll have the experience and knowledge to manage external development capacity, making sure that technical solutions are aligned with both user demands and long-term business strategies. This is a dynamic, fast-paced environment where your ability to balance strategic thinking with hands-on technical planning will be key to success.

If you enjoy being at the forefront of digital development, taking ownership of complex projects, and working in an environment that values innovation and collaboration, this is the perfect role for you. You’ll have the chance to not only influence the future of our digital services but also to be part of a team that is building something new and impactful from the ground up. A chance to bring your technical expertise and product ownership experience to help us deliver exceptional digital solutions.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues and partners, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.