Permanent "Finance Manager" Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an income generating role with sales targets for BeyondAutism’s Outreach Services – BeyondAutism Fast Responder®, Outreach and Training. Working closely with the Outreach and Marketing teams you will be responsible for ensuring that service level agreements are signed within 14 days of issue, that subscriptions are renewed and for building strong customer relationships.
Form a close working relationship with the Outreach Services, Marketing and Finance teams Issue and secure service level agreements Manage enquiries effectively and efficiently Meet sales targets
Maintain the CRM Customer relations Manage subscription relationships and service level agreements, including contract reviews with subscription holders Resolve complaints and concerns Sales and marketing Achieve sales targets
Ensure appropriate reporting of sales to Head of Marketing and Communications, Head of Finance and Head of Outreach Services Deliver strong marketing campaigns and lead generation
Reporting and monitoring Weekly collation of sales data Monthly collation of complaints, concerns and satisfactions to inform organisational learning Reflect and present information in appropriate formats for internal and external use Administration and relationships
Maintain an accurate and up-to-date CRM Ensure service level agreements are signed within 14 days of issue and that the delivery requirements are communicated to the Outreach Services team People Work effectively as part of the MarComms team to ensure KPIs are achieved Liaise effectively with the Outreach Services team and the Finance team
General responsibilities To understand, adhere to and actively implement all the policies and procedures of BeyondAutism To safeguard children and vulnerable adults at all times To undertake training as required Assist with other work, events and projects as needed Any other duties that the Head of Marketing and Communications may reasonably require
We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to aspirational, informed choices creating a positive and successful step into primary education. Our schools and Post-19 service have a specialist curriculum that ensures sustained success beyond the age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing. By teaching them the academic and life skills they need and through the promotion of a happy, caring environment, we nurture the confidence, independence and self-belief to enable them to make the most of the next stage of their life or education. We also work more widely, activating networks and building local capacity with our solution focused Outreach team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national picture and reduce school placement breakdown
Main duties
Form a close working relationship with the Marketing and Finance teams
Lead the development and delivery of the Outreach Services strategic plan
Take overall control of the delivery, development and quality standards of the Outreach Services – BeyondAutism Fast Responder®, Outreach and Training Meet sales targets
Ensure that the Outreach Services impact measures are robust, compliant and support current activities and future growth
Take a lead role in the promotion of BeyondAutism’s Outreach Services Development and strategy
Develop and deliver the Outreach Services strategic plan in line with the organisational strategic objectives
Market and stakeholder analysis – contribution to and evaluation of options as charity develops, monitor progress
Manage the resolution of Outreach Services’ customer complaints and concerns, increasing the positive reputation and profile of BeyondAutism
Grow the national BeyondAutism Fast Responder® network Finance/budget Achieve sales targets Ensure appropriate reporting of sales to the CEO and COO Overall responsibility for achieving the Outreach Services annual budget Set and monitor KPI’s
Reporting and monitoring
Weekly reporting of enquiries and conversion to service delivery
Monthly reporting of complaints, concerns and satisfactions to inform organisational learning
Monthly reporting to SMT High level summary reporting for presentation to the Board of Trustees Reflect and present information in appropriate formats for internal and external use Administration and relationships Ensure that an accurate and up-to-date CRM is maintained
Ensure the conversion time from enquiry to signed service level agreement does not exceed 21 days
Ensure service level agreements are signed within 14 days of issue and that the service is deliverable, maintaining the highest quality standards.
Ensure the services provide high quality proposals, assessments and service level agreements to stakeholders Safeguarding
To act as DSL and ensure that all children are kept safe, and that staff are confident to follow safeguarding procedures Adhere to all health and safety policies and procedures and be responsible for ensuring all Outreach Services staff receive health and safety training
Ensure risk assessments are in place, and that training for team members is in place – specifically in relation to Lone Working People
Lead, develop and support the Outreach Services team to ensure KPIs are achieved
General responsibilities
To represent BeyondAutism at external training, conference and exhibition events To understand, adhere to and actively implement all the policies and procedures of BeyondAutism
To safeguard children and vulnerable adults at all times
To undertake training as required Assist with other work, events and projects as needed
Any other duties that the CEO may reasonably require About the role
This is a fantastic opportunity for an individual with a passion for international development to join an award-winning and ambitious team and help us to grow our income to reach more children in the worst conflict affected countries. With a strong understanding of institutional funding, ideally from the Foreign Commonwealth and Development Office, you will have a pivotal role in the Trusts and Institutional Funding team, providing information management, reporting, and logistics support as well as ensuring an effective grants management system. The role must develop excellent working relationships across the organisation, as well as close links with all War Child country programmes.
Your role
War Child is sector leading with our heritage, connections, and relationships in the world of music, gaming, and events. We want to dramatically grow income from trusts, foundations and institutional donors in the UK market and we are looking for a motivated Trusts & Institutional Funding Executive to support the new Trusts and Institutional Funding team to reach more children than ever.
A member of the Philanthropy and Partner Engagement team, you will report into the Institutional Funding Lead whilst working closely with the regional teams, the country teams, the War Child Alliance team and all relationship managers within the Philanthropy and Partner engagement team.
Your key objective is to provide operational, administrative, and analytical support to the team to grow income and enable War Child to deliver quality programmes, by ensuring compliance with quality and donor requirements, contributing to effective risk management, providing support for the different donor accounts and ensuring processes and systems are in place, implemented and efficient. The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.
Your responsibilities
Support to secure funding from institutional and trust donors
· Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team and within the War Child Alliance with countries, regional and global teams
· Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child. Utilise a variety of resources to gather comprehensive information.
· Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages. Coordinate logistical details, such as scheduling, venue selection, and materials preparation, to ensure smooth and productive meetings. Join senior colleagues in donor meetings and engagement opportunities when necessary.
· Support with the submission of concept notes, proposals (including Go-NoGo, internal approvals, donor vetting, due diligence, administrative documents) and reports. This includes conducting research on donors for vetting, coordinating with all internal stakeholders to organise a Go-NoGo decision, securing internal approvals in line with our Authorisation matrix, and liaising internally to gather relevant administrative documents and information).
· Work with War Child Alliance colleagues (including the Alliance Institutional Funding team, Country Directors, Regional teams and War Child NL colleagues) to support the creation of cases for support and capacity statements as required for UK donors to engage prospective donors and potential consortia partners.
· Collect information, provide access to and manage administrative data on donor databases and donor portals. Update our profile as required to ensure we are ready to submit proposals in a timely manner.
Strengthen internal capacities for Trusts & Institutional fundraising
· Support the implementation of internal grant management processes, ensuring compliance with our Grant Management Manual as well as compliance with GDPR and fundraising regulations
· Ensure accuracy of data in our grant management and Finance systems, including coding and alignment with our Finance policy and update data as required to ensure reports are accurate, up-to-date and insightful
· Prepare Salesforce reports, circulate with relevant stakeholders and analyse them to identify areas of success, issues and patterns, helping the team to make informed decision for future plans and strategies
· Liaise with and support the Alliance to support IATI (the International Aid Transparency Initiative) reporting as required, providing grant information and administrative documents
· Ensure compliant and organised information filing on Sharepoint to facilitate access to relevant information for all War Child staff and ensure smooth collaboration.
Improve work processes and disseminate information
· Identify gaps or bottlenecks in internal processes and propose ways for improvement, including developing tools and templates where necessary
· Facilitate work processes, provide guidance to the team and coordinate with the wider War Child Alliance to facilitate the sharing and improve the quality of information
· Support with improvement of Salesforce, coordinating with the Trusts & Institutional Funding team, Finance team and data team to identify any gaps in the system, suggesting ideas and documenting changes in our Salesforce Best Practice document
Support restricted fundraising capacity across Philanthropy and Partners engagement functions
· Disseminate and train Philanthropy, Gaming and Partnerships teams on Restricted funding processes, identifying the best way to engage all team members to ensure all restricted proposals follow the grant management policy
· Provide support to Philanthropy, Gaming and Partnerships teams to ensure compliance with War child’s and donors requirements on Restricted funding opportunities
· Provide logistical support for staff travels, liaising with country teams, our Security Adviser and providers in line with our safe travel and finance procedures.
· Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK's Child Safeguarding and Adults at Risk Policies.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.
You are
· Committed to War Child’s mission, vision and values
· Experienced in Trusts & Foundations fundraising and Institutional funding (particularly FCDO)
· Able to demonstrate research skills used in a role
· Organised with the ability to plan, design systems, prioritise workload, manage your own time and meet deadlines under pressure
· An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate
· An excellent written communicator able to write and produce compelling fundraising proposals and reports
· Interested and knowledgeable in current developments and trends in the international aid sector
· Pro-active, self-motivated and able to work independently
· A team player who enjoys building relationships and working with a wide range of stakeholders internationally
· Competent in Microsoft Word, Outlook, Excel and PowerPoint
· Experienced in or able to use a Client Record Management system
· Able to speak French, Arabic or Spanish (not required but desirable)
We are driven by a single goal – ensuring a safe future for every child affected by war.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity Federation is seeking a Campaigns and Membership Coordinator to join their team.
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
This position will lead on member communications and management, as well as the campaign management for World Obesity Day. Main responsibilities will include managing the day to day membership provision for the organisation, acting as Project Manager for World Obesity Day, leading on campaign resource development, liaising with members and chairing the Global Advisory Group.
The Campiagns and Membership Coordinator will join the Communications Team.
Desired skills and experience - experience of running campaigns (ideally health and/or charity related), experience of working within a membership organisation, understanding of working at a global level, additional languages.
Required - Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.
First interview 1st October
Second interview with a presentation 3rd or 8th October
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fixed term contract until 15 March 2025
Lewisham
* Internally the job title will be Crisis Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Recovery Worker.
Crisis House is a community-based crisis service, working to a recovery model with the aim to reduce the amount of A&E and Hospital admissions through evidence-based CBT interventions. We provide a range of intervention support and are partnered with the NHS, working alongside the Home Treatment Team who offer clinical governance. Additionally, we offer a range of services for people with mental ill health to become more connected to their local community, building on their social engagement. We signpost to local services and host awareness days that truly reflect the community we support to break down stigma and discrimination. Offering support 24/7 with a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure, or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.
This is fixed term role that ends on 15 March 2025 requiring the post holder to work 37.5 hours per week on shift patterns.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Chief Operating Officer (COO)
Location: Hybrid, London workspace, home working & national travel required
Reports to: CEO
Position: Full time
Salary: up to £55k, based on experience
About Us
My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.
Position Overview
The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.
We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.
Key Responsibilities:
1. Programme Management:
- Supervise staff and ensure the effective delivery of our programs and services.
- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.
2. Human Resources:
- Lead the HR function, including talent acquisition, staff development, and performance management.
- Foster a positive and inclusive organisational culture that aligns with our mission and values.
- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed
3. Technology and Infrastructure:
- Ensure the charity has the necessary technology and infrastructure to support its operations.
- Identify and implement IT solutions to enhance efficiency and data security.
4. Compliance and Reporting:
- Ensure compliance with all relevant laws, regulations, and reporting requirements.
- Prepare and present regular reports to the Board of Trustees and stakeholders on organisational performance.
5. Stakeholder and Partnership Engagement
- Represent the charity at public events and engage with key stakeholders to promote our mission.
Qualifications & Experience
· Bachelor's degree in a relevant field (Master's degree preferred).
· 5+ years proven experience in senior operational roles within the non-profit sector
· Strong leadership and management skills with the ability to inspire and motivate teams
· Exceptional organisational and project management abilities.
· Demonstrable experience in budgeting, financial management, and people leadership
· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.
· Excellent interpersonal and communication skills.
· Commitment to the charity's mission and values.
· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable
· An appreciation of how to handle sensitive and confidential issues.
· Knowledge of compliance, risk management, charity regulations, policies and government guidelines.
· Ability to work collaboratively in a diverse and inclusive environment.
· Excellent strategic planning and execution capabilities
· Exceptional communication and interpersonal skills
· Proficiency in using technology and data to drive operational improvements
Required experience:
· Leadership: 5 years (required)
· Senior Operations: 5 years (required)
· Management: 5 years (required)
· Risk management: 2 years (required)
· Financial acumen: 2 years (required)
Personal attributes:
· Proactive and adaptable, with a positive approach to change and challenges.
· Highly resilient to challenging situations
· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.
· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.
Benefits:
- Healthcare options following successful probation review
- Opportunity to make a meaningful impact on a critical cause.
- Collaborative and supportive work environment.
- Professional development opportunities.
My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.
If you would like to apply, please submit a cover letter (minimum 600 words) stating your previous experiences, employment and reasons for your application. We are looking for driven and qualified candidates and this letter should be a reflection of your ability to communicate well with a solid case for why you are a suitable candidate.
The client requests no contact from agencies or media sales.
At LMSU, being student led is one of our core values. Student groups/communities play a vital role in building a community of like-minded individuals at LMSU, we have one of the most diverse student body’s that are always coming to us to make their ideas come true. As the Student Communities Coordinator, you play a vital role in making this happen, through your guidance and leadership you have an impact on students’ life to give them the best experiences and skills to develop themselves and build a community at London Met. You will support with event management, finances, team building, risk management, University policies & procedure and other training. Working with students to be the best student group leaders they can be and take these skills with them for their future.
If you believe this role is for you, why not apply today.
To apply please send your CV, and a Cover Letter which outline how you meet the person specification in the Job description (No more than two A4 pages).
We are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting, and all our interview panels have Unconscious Bias Training to support a fair recruitment process.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities:
To participate in running the advice line service and responding to enquiries made to CFAB:
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Offer advice to local authority professionals, NGOs and individuals on international child protection issues and casework
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Advise on CFAB referral procedure and fees
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Send follow-up information and documents to enquirers
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Liaise with overseas partners for advice and country-specific information
To manage a caseload of allocated cases originating from the UK or overseas:
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Offer advice and guidance to referrers on good practice in international child protection casework
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Assess cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
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Prepare information for referral abroad or to an agency in the UK
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Establish, develop and maintain good relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution
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Ensure smooth implementation of finance systems including invoicing for casework
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Ensure that all cases are dealt with in a manner consistent with CFAB guidelines and good practice standards
To support administration and quality assurance of CFAB’s case management:
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Collate and compile data on country information
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Input new case referrals to electronic case system
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Support the preparation for weekly case allocations meetings
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Monitor incoming email enquiries and referrals
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Liaise with social work database provider on behalf of the Social Work Team
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Update and maintain team databases
To support the development of the Social Work Team and wider CFAB team:
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Participate in social work and CFAB team meetings
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Actively participate in regular supervision meetings with line manager
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Represent CFAB appropriately to external partners
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Contribute to special projects and training delivery as required
To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
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Degree level education or equivalent work experience
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Understanding of the local and international rights of children and families
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Understanding of the needs of children separated from their families and at risk of harm
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Ability to respect and maintain confidentiality
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Be self-motivated and able to work independently
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Ability to establish good relationships with service users and stakeholders
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Reliability and commitment
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I.T. literate
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Fluency in English
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Ability to plan, record and evaluate through recording and written reports
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Ability to work non-judgementally with vulnerable clients
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Ability to prioritise workload
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Ability to work as part of a team
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Right to work in the UK
Desirable:
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Work experience in relevant child and family work
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Experience in advice work/working on a helpline
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Fluency in Spanish, French, or another language
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Good presentation skills
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Experience of working with vulnerable children or adults
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Knowledge of Salesforce
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Knowledge of domestic and international child protection legislation and policies
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the commitment and resilience to make a real difference in the lives of some of the most vulnerable people in our communities? If the answer is yes, we’d love to hear from you!
About the role:
We’re looking for passionate and dedicated Project Worker to join our Complex Needs Services in Camden. In this role, you will be part of a dynamic team providing tailored support to clients with multiple and complex needs, including mental health challenges, substance use, offending behaviour, and physical health issues. Using a Biopsychosocial model and working within a Psychologically Informed Environment (PIE), you will deliver high-quality, holistic support to help clients achieve stability and move forward in their lives.
Role responsibilities will include;
- Providing personalised support to clients with multiple disadvantage, including poly-substance misuse, mental health concerns, and histories of trauma.
- Conducting needs and risk assessments, and work collaboratively to develop and implement support plans.
- Promoting harm minimisation and recovery, enabling clients to set and work towards their own goals.
- Supporting clients to develop life skills, manage relationships, build social networks, and access external services and community resources.
- Facilitating group activities and structured interventions as part of our in-house recovery programme.
- Working in a multi-disciplinary setting, coordinating with other professionals to create integrated care plans.
About you:
- Experience of working with multiple disadvantage individuals, including those with substance use, mental health issues, or histories of offending and trauma.
- Proven ability to provide personalised assessments, support planning, and casework.
- Strong understanding of the challenges that disrupt clients' journeys towards independence, such as substance misuse, mental health issues, and domestic violence.
- Excellent crisis management skills and the ability to respond effectively to challenging situations.
- A strong understanding of the strengths and recovery model and experience of working within a Psychologically Informed Environment (PIE).
- Ability to motivate and engage clients through structured activities, group work, and positive interventions.
- Strong time management skills, with the ability to work independently and manage competing priorities.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
If you are passionate about supporting people with complex needs and want to work for a charity that’s leading the way in homelessness prevention, apply today!
Important info:
Closing date: Sunday 13th October at Midnight
Interview date: Week commencing 21st October 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
A rare opportunity has arisen to join the Governance teams of two local Devon hospices. Hospiscare, the hospice for Exeter, Mid and East Devon, and St Luke’s Hospice Plymouth, are jointly recruiting for a Data Protection Officer.
In this role you’ll play an important part in safeguarding both organisations’ information. Your primary focus will be ensuring compliance with information management legislation and policies, assessing risks and implementing effective controls. You’ll have technical understanding of data protection legislation, together with in-depth knowledge of cyber security principles and risk management.
· Hours: Full-time at 37.5 hours per week
· Location: Based in either Plymouth or Exeter, depending on the postholder’s preference, with onsite working required in both centres and the possibility of some hybrid working.
· Salary: £37,338 - £44,962 per annum (Hospiscare Band 6)
What you’ll do:
· Manage a range of Data Protection and Security processes and protocols to ensure that Hospiscare and St Lukes are both compliant with its statutory responsibilities.
· Produce St Lukes and Hospiscare’s annual Data Protection and Security (DPS) Toolkit submission
· Advise staff across the organisations and deliver training in relation to Data Protection and Security and GDPR.
The successful candidate will be employed by Hospicare (Exeter) and enjoy benefits such as career development opportunities, a supportive and collaborative work environment, Employee Assistance Programme, cycle to work scheme, eye care vouchers, and much more.
· Closing date: Sunday 6 October 2024
· First Interviews: w/c 21 October 2024
Hospiscare is Disability Confident and a Mindful Employer which promotes equal opportunities for all and welcomes applications from all sections of the community regardless of sex, disability or any other protected characteristic.
The client requests no contact from agencies or media sales.
The role of the Head of National Services is instrumental in ensuring that we provide innovative support to people affected by poor mental health and mental illness.
It will be responsible for working closely with our Policy and Communications Team around nationally funded projects by Scottish Government and will play a key role in the National Management Team of Change Mental Health. The role will work closely with the Director of Services to develop and work in partnership with a range of different stakeholders to increase the impact of our work and generate new opportunities for the organisation.
This is an exciting new role for the organisation and would suit someone who enjoys working in a fast-paced environment, is committed to continuous service improvement and who excels in managing both operational and strategic relationships.
Key Responsibilities:
· Oversee the safe and efficient operational delivery practice and development of National Services, including our Advice and Support Service, Distress Brief Intervention services (DBI), Suicide Bereavement Services and other national projects
· Lead, support and motivate your team to ensure high-quality and person-centred service delivery
· Provide strategic leadership for the services in your area and contribute to the strategic development of services nationally as a member of the National Management Team
· Be an active member of the National Management Team and contribute to the implementation of Change Mental Health’s vision, mission, values and strategy
Strategic planning and oversight
· Provide strategic leadership for the services in your area and contribute to the strategic development of services nationally as a member of the National Management Team
· Represent Change Mental Health appropriately at external meetings, including Programme Boards, round table events and Government meetings
· Work closely with the Director of Services to implement and develop Change Mental Health’s services strategic vision
· Scope and explore funding opportunities and support and develop funding applications and tender bids, as required, in partnership with the Fundraising Team and Tender Team
· Plan, manage and implement change successfully
· Work with the Fundraising Team and Tender Team to develop an annual plan around fundraising, contracts and development of services
· Regularly source and organise opportunities to meet in person with key partners and stakeholders who can support and influence our work positively
· Represent the organisation professionally when communicating with external stakeholders and protect and enhance the organisations reputation
· Develop an annual strategic plan for your area which clearly demonstrates how the operational work being delivered aligns with the organisation’s strategy
· Communicate strategic messages and decisions with your team and competently manage and respond to questions and queries around these
· Lead on all monitoring and reporting for your area of work, including setting and monitoring KPIs across all of your teams and projects
Operational service delivery and development
· Ensure National Services are delivered to the highest standard with high levels of satisfaction from the people we support
· Responsible for overseeing the safe operational delivery of services in your area of work and managing quality assurance around these
· Responsible for developing and maintaining safe working processes, procedures and practices in my area of work, including overseeing some services which may be registered with the Financial Conduct Authority (FSA), Scottish National Standards for Information and Advice Providers (SNSIAP), Care Inspectorate or other regulatory bodies
· Oversee safe and inclusive recruitment practices in my area for both staff and volunteers
· Responsible for overseeing the implementation of appropriate tools and systems within your team to assess, measure and monitor outcomes and impact of services
· Oversee and manage all contracts and service delivery to ensure the team delivers high quality and safe services, in line with our partners expected outcomes and expectations
· Provide visible onsite leadership to our staff by being based at and regularly visiting Change Mental Health’s services/ offices
· Support the operational delivery of services, including providing guidance and support for frontline staff, where required
· Proactively seek opportunities to develop services in your area through networking and taking advantage of the local/ national landscape, to expand the scope and reach of Change Mental Health
· Encourage and promote the voice of lived experience in the development of services and support in your area and across the organisation
· Lead on supporting staff with safeguarding and adult protection concerns/ referrals in your area and give guidance, support and direction to colleagues as needed
· Responsible for ensuring appropriate health and safety processes are in place and adhered to in your area, including risk assessments, lone working procedures, safeguarding and adult protection
· Have delegated responsibility to set, manage and monitor budgets for my area
· Lead your team to establish person-centred development plans for those accessing Change Mental Health support which focuses on recovery and include various assessment models, including a robust approach to risk assessment
· Produce reports and information as required by the Senior Leadership Team, funders or other stakeholders, as required
Leadership
· Lead on key specific themes of work/ projects as a member of the National Management Team
· Lead and support HR processes as a member of the National Management Team, including chairing and supporting disciplinaries, grievances and appeal hearings
· Role model positive behaviours and communicate clearly key organisational messages to the wider team
· Make decisions and give direction to your team which protect the interests of the organisation
· Communicate effectively with other members of the National Management Team and provide appropriate challenge
· Contribute to the development of best practice, quality and improvement within services
· Lead on specific projects/ working groups as required
· Carry out any other duties that may reasonably be required in the light of the main purpose of the job
Line management
· Coach, support and provide constructive feedback to your team to ensure they are clear about what the organisation needs and expects from them in their role
· Manage and oversee HR issues as they arise in the team, and seek advice from the HR Team as appropriate to mitigate organisational risk and ensure supportive working practices and an inclusive culture are in place
· Communicate regularly with your team, in person, and be a visible member of NMT who listens to staff, provides clarity on decision-making and delivers key organisational messages
· Build a positive and supportive culture within your teams which represents the values of Change Mental Health
· Ensure that your team are keeping up-to-date records in the appropriate systems and ensure they are adhering to GDPR and other organisational processes and policies
· Provide regular, in person, support and supervision sessions to those you line manage
· Encourage, promote and facilitate reflective practice throughout your area of work
· Plan and set objectives for your team members and monitor the progress of these to ensure staff are supported to achieve these
· Build a positive, inclusive and high performing team culture and team dynamics by ensuring regular in person meetings and social events take place to support and encourage this
Financial and line management responsibilities
· Set, manage and oversee local budgets in consultation with the Director of Services and Head of Finance
· Ensure local value for money in delivering high-quality services
· Build relationships with stake holders to successfully facilitate budget conversations
· Line manage staff, as required, to ensure the successful delivery of services across Scotland
Other
· Includes some evening and weekend working where required, time off in lieu will be given in accordance with Change Mental Health’s TOIL policy
· A satisfactory PVG will be required
· Being part of an on-call rota to support staff, as and when required
General Duties
· Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
· Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
· As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist
· To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
· To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
· To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies
This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.
Essential Criteria:
· Educated to a degree level or equivalent or have relevant experience of working in health and social care at a senior level
· Hold the appropriate qualifications to be a Registered Manager with the Care Inspectorate, or a willingness to work towards obtaining the appropriate qualifications
· Passionate about improving the outcomes for people affected by their mental health
· Demonstratable experience of operationally leading, managing and developing services and line managing staff
· Evidence of being able to use own initiative and make competent decisions using sound judgement
· Evidence of problem solving effectively and supporting others to work through complex and difficult situations
· Experience of successfully leading, managing and supporting a team, keeping them engaged and motivated
· Ability to innovate, looking to constantly improve what we do and how we can clearly evidence our impact
· Evidence of being a flexible and strong communicator who builds positive relationships, both internally and externally, and has advanced networking skills
· Ability to work comfortably with the detail of strong operational service delivery and balancing this with working strategically
· Evidence of being a reflective practitioner; being comfortable and open to receiving and acting on feedback to improve practice
· Knowledge and experience of following safeguarding processes and procedures and guiding and supporting others with safeguarding and adult protection concerns
· IT literate, able to maintain and develop effective administration and information management systems
· Excellent organisational skills, including the ability to manage a high-volume workload with deadlines and manage conflicting priorities
· Willingness to travel throughout different parts of Scotland, including national office
· Commitment to Change Mental Health’s purpose and values, including equality and inclusion
Successful applicants for this post will require a PVG Membership (this will be arranged by Change Mental Health during before you start your role). Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.
Desirable Criteria
· Experience of managing national programmes of work
· Experience of managing Information and Advice services
This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.
Benefits:
· 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
· A 35-hour working week, enhanced sick pay & season ticket loan.
· A great work life balance with flexible and blended working environment.
· Access to purchase a Blue Light Discount Card
· Cycle to Work Scheme
· Enhanced sick pay and leave entitlements.
· Generous 37 days’ holiday.
· Paid Mental Wellbeing days.
· Professional development including funded opportunities.
Application Notes:
To apply please submit your CV and Cover Letter through the online BreatheHR portal.
Please note all applications must be received by midday on Friday 18th October. Interviews are due to be held on Thursday 31st October.
We welcome and encourage job applications from people of all backgrounds.
If you consider yourself to have a disability, please inform us of any arrangements that we may make to the interview process.
We reserve the right to close this advert earlier or later than stated. Please don’t delay your application to avoid any disappointment.
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Associate Director, Engagement (Major Gifts), UK & Europe
Thunderbird School of Global Management at Arizona State University
£68,000-£75,000
Permanent, Full-Time
Home-based (UK)
Are you a major gifts fundraiser ready for a new and exciting opportunity? Perhaps you want to work for a globally renowned institution, addressing the world’s most pressing needs with impactful solutions?
Thunderbird School of Global Management at Arizona State University is the world’s leading institution for global leadership, management and business education - but it is much more than a school. It is the world’s only truly global and multinational management school, delivering cutting-edge programmes training the next generation of leaders and innovators across the globe.
We are recruiting our new Associate Director, Engagement (Major Gifts), to help shape the future of Thunderbird and ASU in the UK and Europe. As a member of a small but mighty team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world.
As the Associate Director, Engagement, you’ll have the opportunity to engage with the unique, vibrant global community that is Thunderbird and ASU. You will be fundraising for dynamic priorities such as scholarships, collaborative and impactful programmes, centers, professorships, and more.
This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni are genuinely changemakers. You will be working for a truly global organisation with an outstanding reputation and almost limitless potential.
Thunderbird is partnering with Constellate Global Talent on this search.
Interested?
The candidate pack and details to contact us for a confidential discussion are attached.
To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on 2 October 2024.
Please do not apply via the Arizona State University website. No agencies please.
If you would like to have a confidential discussion about the role, please email info (at) weareconstellate (dot) com
Please see attached candidate pack. Applications are by CV and covering letter.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have three clinics, King’s Cross, Brockley and High Wycombe. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023.
Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
- Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
- Community - We are accepting of all and want everyone to know they are seen, heard and belong.
- Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
- Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
- Generosity - We look out for others and share our time, encouragement, finances and skills.
Job Purpose
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include:
IT administration
- Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
- Ordering and setting up IT hardware and software for individuals joining the team.
- Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise.
- Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.
HR administration
- Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
- Management of the ‘internal news’ list in order to track individuals working closely with the charity.
- Writing, drafting and sending out HR letters, contracts and contract variations.
- Organising internal events on behalf of the team including away days, training days and ad hoc events.
- Organising online training as required for members of the Growing Hope team.
Office Support
- Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
- Liaising with the Director of Operations around the use of the office.
- Ordering office supplies as required, ensuring office space and storage is kept organised.
- Supporting with external events planning including finding venues, sponsorship and items needed.
- Ordering equipment as required across the team.
- Ad hoc tasks as required across the team.
Volunteer admin support
- Processing volunteer applications and induction as required.
- Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required.
- Managing volunteer IT access.
General
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Excellent copywriting and proof-reading skills and attention to detail.
- Excellent organisation and time management skills.
- Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
- Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
- Ability to take initiative and have a flexible approach to tasks.
- Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team, as the task requires
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience of working in the charity/NGO sector.
- Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Digital Marketing Lead as part of the Communications Team at Carers First. The Digital Marketing Lead will play a central role in enabling us to deliver our 2024-2027 strategy and provide support to unpaid carers. This will include:
· Raising the profile of Carers First, building our brand awareness and engagement levels to reach new carers and to raise awareness of the issues affecting carers.
· Building on how Carers First engages with carers and supports them in accessing timely and relevant information.
· Managing Carers First’s digital marketing activities using a variety of digital marketing tools
· Overseeing Carers First’s digital presence, focusing on promoting our digital offer to reach more carers
To be successful you will be a digital expert, with proven experience of developing and delivering exceptional digital work as part of an overall communications strategy. You will be data driven with a passion for implementing and analysing effective marketing campaigns.
This role is hybrid with the expectation that it will be mostly remote working with some travel to Carers First locations required.
In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification within the candidate pack and complete our application form.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of the closing date, your application has not been successful.
Carers First is an Equal Opportunities Employer
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.