General Manager/Registered Manager

Peninsula Care Ltd is a company set up to provide Domiciliary and Dementia support alongside a COGS club. Owned by Hoo Peninsula Cares CIC (wHoo Cares), a not for profit support organisation, Peninsula Care Ltd will provide chargeable support in a meaningful way guided by the support processes established by wHoo Cares. wHoo Cares was set up in 2015 with the aim of reducing loneliness and isolation on the Hoo peninsula. As the needs of the peninsula grew, wHoo Cares looked to expand to meet these needs. Owning Peninsula Care Ltd not only gives the opportunity to expand the wHoo Cares culture but to continue to provide funding to wHoo Cares to carry on it’s much needed work.

Scope

• To provide management, leadership and direction to ensure all services delivered are safe, effective and of the highest possible quality, promoting individual independence through provision of excellent support.

• To manage the start up of Peninsula Care Ltd and make it a market leader in providing both domiciliary and dementia support whilst following the boards strategy for growth.

Function:

• Contribute and support the company with its Care Quality Commission application process.

• Oversee the aspects of delivery of services, ensuring compliance with regulatory standards, best practices, and quality assurance protocols alongside demonstrating a market leading approach following the growth strategy put in place.

• Establish and monitor quality assurance, assess the effectiveness of services, identify areas for improvement, and ensure compliance with regulatory requirements.

• Manage budgetary resources effectively, optimise staffing levels, and coordinate care services to maximise efficiency and cost-effectiveness.

   

Criteria

• Proven experience in a leadership role within the healthcare or social care sector, with a focus on care management.

• Qualification in domiciliary or dementia care or relevant experience.

• Proven track record of effectively managing multidisciplinary teams and promoting a culture of collaboration and excellence in delivery.

• Ability to remain calm under pressure, adapt to change, and effectively manage competing priorities.

• Commitment to upholding ethical standards, confidentiality, and promoting a culture of dignity and respect for clients and staff alike.