Part-Time Development Director Jobs

Post: Counselling Supervisor

Responsible to: Director

Salary: Scale 5/6 points 16-21 £26,357-£29,439 (dependent on experience) Hours: 22 per week with occasional evening and/or weekend work.

Holidays: 24 days pro rata per year plus public holidays

Pension: 5% employer + 3% employee. 

Fixed term contract: 12 months from date of start, continuation subject to funding.  

Main purpose of the post:

• To provide counselling services suitable for women recovering from domestic abuse and violence against women and girls.

• To supervise Counselling Diploma students on placement with SLDAS.

• To ensure the organisation delivers high quality therapeutic services to women from a range of backgrounds, beliefs, and situations, and to support the organisation towards greater inclusion, equality & fairness.

• Commitment to providing talking therapies to women whose first language is not English, primarily through recruitment of multi-lingual trainee and volunteer counsellors.

See Job Description/Person Specification for further details.

Women from Black, Asian or other ethnic minority communities, those with disabilities and long-term health conditions and women with lived experience are encouraged to apply.

We have committed to ensuring that disabled, or Black, Asian or ethnic minority candidates have the opportunities to fulfil their potential and realise their aspirations. We operate a guaranteed interview scheme for disabled, or Black, Asian or ethnic minority candidates who meet the minimum criteria for the job role in order to diversify our team and represent the community we serve.

If you are interested in applying for any of the above posts please see attached information pack and application forms.

Closing date: Sunday 29th September 2024 by 5pm.

Interviews: Week commencing 14th October 2024

Due to the specialist nature of the work, All posts are designated to women only, permitted under Schedule 9, Part 1, of the Equality Act 2010.

Additional Information: DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. 

Applicants must be eligible to work in the UK.

Salary: £32,000 FTE (approx £22,857 pro rata)

Hours: Part time - 25 hours per week 

Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support

Contract: Permanent

Responsible to: Director of Resources

Responsible for: Shop Managers and Assistant Manager, cover staff

Accountable to: Marketing & Communications Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Friday 4th October 2024

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community. 

We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors. 

The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates. 

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.

About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient. 

About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the followng information:

• Welcome from the Operations Director
• How this role fits into the wider YLI and Operations Team
• Full Job Description and Person Specification
• Details of how to apply online (application form)
• Deadline and interview dates
• YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs

Applications should be received by: 8am, Wednesday 23rd October

We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.

We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.

The Royal Marsden Cancer Charity exists to support the pioneering work of The Royal Marsden, a world-leading and internationally renowned cancer centre. Our support enables the hospital to change the lives of cancer patients, and their families. around the world.
We raise funds to support life-saving cancer research, the construction of new world-class facilities, personalised treatment and care and investment in state-of-the-art equipment.
We are a very ambitious organisation which has gone through transformational growth over the past five years and exceeded our fundraising targets. However, with one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we have recently launched our most ambitious strategy yet, that will see us raising at least £215m over the next 5 years.

To support us on our growth journey we now have an exciting opportunity to join us as our permanent Head of HR. Reporting into the Associate Director of Corporate Services and Grants, you will be the HR professional lead for the organisation.

Key deliverables:

• Act as a strategic business partner and trusted advisor to senior leaders, developing excellent working relationships with the Senior Leadership Team, providing sound senior level HR advice, using data and insights to inform decision-making and drive performance.
• Effective delivery of day-to-day HR management and oversight, including HR Policies, performance management, staff surveys, pay and benefits and employee engagement, whist inspiring any direct reports and external consultants to deliver exceptional performance.
• The continuous development and management of a Learning and Development programme which delivers on the needs of a high performing fundraising organisation.
• Embedding EDI into all aspects of the management and development of people, to ensure we are able to attract, engage and retain a diverse and inclusive workforce which reflects the diversity of the cancer community we support.

This is a pivotal role for us, we need a visible, pragmatic and highly personable HR leader to help us achieve the ambitious targets that we set ourselves, both as a Charity and individually. Working for us offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.

Our aim is to create a workforce which is representative of the diversity of the cancer community that we exist to support, whilst contributing to the creation of a more equitable, diverse, and inclusive charitable sector

We operate hybrid working with significant office presence required.

As a charity we aim to follow the principles and practices associated with coproduction where all stakeholders are engaged in the designing, fundraising, delivering, monitoring, evaluating, and learning. In this way we are all accountable.

We are looking for a motivated, dynamic, passionate and experieinced person to join our team and take their seat at this table and take ownership of the fundraising function targeting the £10,000 plus market and by so doing, enable amazing change to happen. 

Job Profile

Role Name: Trusts and Foundation Officer

Reports To: Managing Director, Livingstone Tanzania Trust

Hours 16 hours per week

Salary c£14,500 per annum (Full time  c £34,000  per annum for 37.5 hrs per week)

Preferred Start date          13th January 2025

Location: Working from home, with occasional attendance in person

Summary

Livingstone Tanzania Trust (LTT) was set up in 2007. Our vision is to live in a world where every young person has access to a quality education.  Our mission is to work in partnership with communities in Tanzania to address the barriers that prevent young people from accessing the quality education they need to reach their full educational potential. To achieve this, we focus on infrastructure and resource programmes, developing teachers’ competencies and addressing issues surrounding household poverty.

As a charity we aim to follow the principles and practices associated with coproduction where all stakeholders are engaged in the designing, fundraising, delivering, monitoring, evaluating, and learning. In this way we are all accountable.

In addition, as a charity, we aim to support our partners in Tanzania to reduce their dependence on us, which we achieve by building their skills to stand on their own feet. This requires us to share our knowledge and provide mentoring services as our partners grow

Working with a team of three LTT employees, as well as Trustees and supporters the key objectives of the Partnerships team is to:

1. Support our ambitious vision: a quality, inclusive education for every child in Tanzania.
2. Plan; manage; deliver; monitor and maintain oversight of LTT’s Trust and Foundation fundraising portfolio, activities and opportunities. Target is to raise in excess of £300,000 per annum from UK and International Trusts, Foundations, other Institutional Donors and individuals in 2025-6 and increase by £40,000 a year thereafter. 

Responsibilities and Accountabilities

This position will focus on sourcing and developing potential national and international funders who provide single and multi-year grants in excess of £10,000 including those who do not accept unsolicited grants.

Duties include:

• Develop and manage opportunity pipelines of prospective funders, planning introductions.
• Write compelling, concise, well-presented, tailored approaches and grant applications in Word and Canva.
• Liaise with the Operations team, to gather the relevant information for grant applications (e.g. data, case studies, imagery etc).
• Ensure systems are kept up to date with all details of grant application documents, progress and outcomes and any other interactions with funders.
• Work with partners in Tanzania to offer them support and guidance 
• Draft programme reports for projects for which you have raised funds.
• Contribute with other team members to the organisational budgeting process, by producing a detailed breakdown of opportunities and likelihood of success.
• Contribute to production of key external documents which may impact Trust and Foundation fundraising e.g. Annual Report & Accounts, Impact Report.
• Attend team meetings at least twice a year
• Attend relevant third-party events/training as required.
• Attend and assist with some LTT fundraising events.
• Other related duties as required.

Key Requirements

• Knowledgeable and passionate about International Development/Education
• Understanding and respectful of cultural differences.
• Minimum 3 years’ experience in a grant fundraising role, with a successful track record of regularly securing 4 and 5 figure grants.
• Knowledge of funding databases and other sources of potential funders.
• Ability to absorb, collate and organise large amounts of information from different sources/channels.
• Ability to select and distil programme information to develop a core message for target funders, aligned to their specific interests.
• Persuasive writing skills – weaving powerful stories with clear evidence of programme impacts.
• Strong IT literacy and adept in making funding applications online.
• Experience of developing fundraising budgets.
• Excellent organisational/planning skills.
• Networking skills.
• Willingness for occasional travel for meetings and events.

Leukaemia UK – Our Charity

 We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Over the next 5 years we plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

We are looking for a Governance & Operations Manager to join our small but nimble team to support our governance activities, and manage facilities, health & safety and IT at our small Central London office.

 Team

 We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

From us you can expect all the laughter you can handle, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

This is a new part-time role combining operational management of our small office based in Central London, with supporting and developing the governance activities of an ambitious and growing charity.

Hands-on experience managing the operations of small to medium sized organisations is essential, particularly facilities and office management, health and safety, and IT (working with an outsourced IT Support provider).

You will support the CEO and Director of Finance & Resources with governance activities including preparing for and running board and sub-committee meetings. You will need to be a confident minute-taker with a good eye for detail, and have experience in collating high-quality board paper packs.

You will have an appetite to innovate and drive continuous improvement across your areas of responsibility, and as the only role on the team covering these functions, must love being hands-on and getting stuck in. In return, you will gain experience working closely with trustees and the leadership team, and gain understanding and insight into all aspects of running an ambitious and growing charity. 

Skills and Experience

• Substantial experience of office and facilities management
• Understanding of health & safety and risk assessment
• Experience of servicing boards and committees, including preparing agendas, collating and disseminating papers, and taking minutes
• Understanding of charity regulation and the charity commission
• Self-starter, able to work independently and use initiative to solve problems
• Independent learner, keen to find and apply best-practise solutions
• Strong team player, able to establish productive relationships with multiple colleagues and stakeholders
• Willing to get stuck-in and be hands-on
• Strong IT and tech skills, including Office 365 and SharePoint
• Excellent planning, organisational and problem-solving skills with the ability to develop new approaches
• Experience managing outsourced service providers
• Discrete and trustworthy, able to keep information confidential and retain a neutral and independent stance amongst colleagues
• Willing to be on site at least one day per week, and in response to emergencies

For full job description, please see attached file with full role profile and job description. 

More information

• Part time 22.5 hours-30 hours per week (0.6-0.8 FTE), worked over 4 or 5 days Monday to Friday, between 9-5:30
• Hybrid working requirement for this role is at least one day per week on-site at our London office, plus potential additional days if required for board meetings, contractor visits, attending emergencies etc
• Salary range £40,000 - £48,000 FTE, pro-rata for part-time
• Interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL, on Friday 4th October 2024
• We are proud of our benefits – see a summary on our website
• Closing date for applications - Monday 30th September at midday

About Us 

​Established in 2002, Greenhouse Sports charity is leading the fight for a future where young people are supported and empowered, whatever their challenges, through sport. We coach and mentor young people from deprived backgrounds because the crisis for children living in deprivation is real and it is urgent. Children from the poorest families are 3 times more likely to not participate in any extra-curricular activities compared to those from wealthier families and they lack many opportunities that are available to their wealthier peers.

We have an exciting opportunity to join a mission driven Sport for Development charity that makes a real difference. We are also a great place to work and are proud to be a winner of the Sunday Times Best Places to Work awards for 2024, in the medium category. ​

The Person​

Are you a skilled Financial Accountant with a passion for driving change and making a difference? Do you have strong technical expertise in charity accounting and want to use your talents to support young people facing inequalities? If so, we want to hear from you!

The Role​

We are looking for an experienced and detail-oriented Financial Accountant to join our finance team on a 12 month fixed-term contract, working 3 days per week. £42,000 - £45,000 FTE, (£25,200 - £27,000 pro rata)

You will be responsible for preparing monthly management accounts, producing statutory financial reports, and supporting a variety of finance projects aimed at improving processes and controls. This is a hands-on role, requiring a strong knowledge of charity accounting standards (SORP, FRS102) and advanced Excel skills.

Key Requirements:​

• Professional Qualification: ACA, ACCA, CIMA or equivalent
• Charity Accounting Knowledge: Experience with Charity SORP and FRS102 regulations
• Advanced Excel Skills: Expertise in pivot tables, formulas, and financial modelling
• Critical Thinking: Ability to analyse data, solve complex problems, and make informed decisions
• Communication: Strong ability to interact with both financial and non-financial stakeholders
• Teamwork: Energetic, collaborative, and willing to support the broader finance function​

Benefits:​

• Flexible working arrangements (home/office)
• 20 days’ paid holiday (increasing by 1 day per year) + 7 additional days at Christmas
• Health insurance plan, personal wellbeing budget, and sick pay
• Opportunities for career development and internal promotion
• A diverse and inclusive work culture​

Join Us!

​​If you’re passionate about using your financial expertise to make a tangible impact on the lives of young people, this is the perfect role for you!​​​

Application Deadline: Friday 4 October at 23:59 hrs.​

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.

Event manager is a new role at the Progress Educational Trust (PET). It is the ideal opportunity for someone with excellent organisational skills to take PET's prestigious events to the next level.

PET provides impartial and accurate information to people affected by infertility or genetic conditions, and provides platforms for them – and relevant experts and practitioners – to discuss scientific, ethical, legal and policy developments in these areas. Key to this is PET’s programme of regular online debates and annual conference.

We have created this role to lead on the delivery of that programme of public events, working closely with PET’s Director. It’s a varied role with responsibility for event planning and delivery, marketing, sponsorship liaison, speaker management, supplier management and attendee support.

PET is a small charity with a big reputation for providing influential discussions on often challenging issues. You’ll be joining at an exciting time as we look to extend our reach, helping to improve choices for more people affected by infertility or genetic conditions.

The Caerlow Trust is recruiting a Grants Officer to join our small but expanding team based in West London. 

The Trust’s operating principles are rooted in the basic belief that everyone deserves to have access to sufficient resources such that they are not concerned with day-to-day survival. It aims to achieve this by making grants targeting three main pillars of humanitarian relief: hunger, homelessness, and addiction.

Based in London, the Trust’s founders hope to make significant and meaningful change in the social landscape of London but also to grow to have a nationwide focus.  The ambition is for the Trust to develop rapidly to become a versatile and flexible organization that will have a very real impact and make a huge difference to lives. 

The Grants Officer is a new role and will join  at an exciting time, having an important part to play in turning this ambition into reality.

The Grants Officer will provide a range of services that will support the Trust’s grant management cycle including research,  assessment, database management, reporting and evaluation. They will also be a key contact for grant applications and recipients to support them throughout their relationship with the Trust. Please refer to the attached document for full details of the role and what we are looking for.

Part-time role, 3-4 days per week. Salary between £28000.00 - £32000.00 per annum (pro rata)

About Fobzu

Fobzu was established in 1978 and is dedicated to achieving international support for Palestinian universities, educators and students in their work to defend, build and grow a flourishing and self-determined higher education system, which is essential to the realisation of freedom and progress for the Palestinian people. 

Position Overview

The Programme Officer will support the planning, implementation, and evaluation of Fobzu's advocacy and awareness, and building UK-Palestine higher education links programmes. This role involves working closely with the director, partners, managing projects, and ensuring the effective delivery of initiatives aimed at mobilising support for Palestinian universities and raising awareness about the challenges faced by Palestinian students and educators.

Key Responsibilities

1. Advocacy and Awareness Programme

• Assist in organising webinars and in-person events.

• Undertake research for regular briefings and publications. 

• Help in the delivery of workshops to educate stakeholders about the challenges and opportunities within Palestinian higher education.

• Contribute to work amplifying the voices of Palestinian students and educators through various channels, including Fobzu’s newsletter, social media, events, and written publications.

2. Building UK-Palestine Higher Education Links Programme

• Assist in the development and expansion of Fobzu’s work fostering academic collaboration and exchange between UK and Palestinian higher education institutions.

• Work with the Director and partners to develop resources designed to facilitate academic support and collaboration.

• Support the organisation of Fobzu’s annual conference dedicated to promoting partnerships with Palestinian universities, building on the success of the previous year’s conference.

3. General Support and Responsibilities

• Support Fobzu’s mission and values.

• Work collectively as a part of a team while also taking responsibility for delegated tasks.

• Adapt to the flexible working of a small organisation.

• Follow Fobzu’s organisational policies and processes.

• Provide essential administrative support to the Director and Trustees.

• Monitor and report on the organisation’s KPIs. 

• Assist the Director in donor reporting.

Skills & Qualifications

Essential

• Bachelor’s degree in Education, International Development, Social Sciences, or a related field.

• Minimum of 1 year of experience in programme management or related field, preferably within the non-profit or education sector.

• Strong understanding of the contemporary social and political reality for Palestinians, awareness about the educational context in Palestine and the challenges faced by Palestinian students and educators.

• Excellent written and verbal communication skills.

• Proven ability to manage multiple tasks and projects simultaneously.

• Strong organisational and administrative skills.

• Strong interpersonal skills with the ability to sustain and develop professional relationships.

• Proficiency in Microsoft Office and other relevant software.

Desirable

- Master’s degree in a relevant field.

- Experience working with international partners and stakeholders.

- Fluency in Arabic.

Application Process

Interested candidates should submit the following:

1. A cover letter outlining their qualifications and motivation for applying.

2. A current CV.

3. Contact information for two professional references.

Unfortunately, Fobzu is unable to sponsor work visas. Candidates should be able to attend the office in London at least one day a week.

Spirehouse Recruitment, a specialist Social Housing recruitment agency, has been instructed in the recruitment of a new Chief Executive for Sutton Coldfield Charitable Trust (SCCT).

The principal objectives of SCCT are to provide Almshouses and make grants to support individuals and organisations within the boundaries of Sutton Coldfield.

They are a truly community-focused charity, with the origin of SCCT traced back to when Bishop Vesey of Sutton Coldfield persuaded Henry VIII to grant a Charter in 1528. Throughout a long history, SCCT has improved the lives of generations of people in Sutton Coldfield, particularly those in the greatest need. It has sustained its original core priority to alleviate suffering while redefining and extending its benefits to reflect changing times and needs.

As the Chief Executive of SCCT, you will be responsible for providing leadership, strategic direction, and effective management to drive the mission, development, and impact of the organisation. You will work closely with the Board of Trustees, employees, and local community organisations to lead SCCT in fulfilling its objectives and making a meaningful difference in the Sutton Coldfield community.

The Board is seeking a part-time Chief Executive, working three days a week with an FTE salary of £85,000-£90,000 per annum.

There are three main functions of the role: overseeing operation of SCCT’s Almshouses and significant grant-making activities; supporting management of SCCT’s investments (principally a collection of properties, and an investment portfolio), and ambassadorial leadership of the charity in the community.

The role of the Chief Executive for SCCT will be varied, with the following functions covering a healthy but not all-encompassing overview of the post:

• Working with colleagues and Trustees to oversee polices, practices and procedures to ensure the efficient and effective management of the Almshouses
• Oversee the grant funding application policies and processes whilst establishing frameworks to assess grant effectiveness and their impact on beneficiaries
• Formulating, delivering and monitoring achievements against the SCCT strategic plan in alignment with its mission, vision and values
• Working with the Finance Director, Grants Manager and Property Manager to oversee day-to-day operations including project implementation, financial management, administrative functions and workload
• Collaborate with the Board of Trustees, attending all Board and sub-committee meetings, providing regular updates, strategic insights, and recommendations.  Providing support to the Board of Trustees in ensuring proper governance processes are operated throughout SCCT.
• Leading on the development and implementation of the EDI strategy
• Working with the Finance Director and Board to:
  • Develop and manage SCCT’s budget and five-year forecast
  • Report on financial performance to the Board and stakeholders
  • Liaise with auditors and external auditors
  • Manage investments, oversee major transactions and manage performance of investment partners and advisors
• Identify potential risks and challenges and ensure effective systems, processes and procedures are in place for mitigation.
• Operate SCCT in a manner which delivers long-term sustainability of this historic charity.

The Board is open to applicants from a range of careers and backgrounds, though have identified the below as essential for the new Chief Executive:

• Experience working at a senior level in a Charity, Social Housing, or non-profit organisation
• Knowledge of high-level project delivery
• Strong strategic thinking, decision-making, and problem-solving skills, including the foresight for future planning, the adaptability to change and the skill to build strong relationships
• An understanding of financial management, budgeting, and fiscal responsibility
• A passion for SCCT’s objectives and a commitment to making a positive impact on the community

The closing date for the role is Thursday 10th October.

To apply, please get in touch with Matt Baird for a confidential conversation

Lead a small team raising the resources and engaging with audiences to support the delivery of wide ranging services helping refugees, asylum seekers and vulnerable migrants to settle and thrive locally. You will deliver income and support by managing your own small team and collaborating with the rest of the organisation to tell stories, share information, build understanding and deliver the income needed to run the organisation. We pride ourselves on quick and dynamic responses to new arrivals and changing needs and want a manger who will relish their part in this.

With a current turnover of £1.5-£2 million, from a good mix of trusts, foundations, individuals, contracts, partnerships, community, there is a constant need to manage amd renew relationships. There is also potential to develop new or underdeveloped areas of collaboration and income.

The manager will have proven all round experience and a track record of delivering income from multiple and varied sources. They will need to work from the Oxford office at least two days a week to build relations with other teams. Beyond that location and working hours are flexible. 

Are you passionate about making a difference in the lives of vulnerable people who are overlooked and isolated? Join Myelopathy(dot)org as a Helpline Service Manager and lead the launch of our groundbreaking pilot helpline service!

With initial funding from The National Lottery for one year,you'll play a pivotal role in planning, delivering, and evaluating the charity’s ambitious new pilot helpline service - the first of its kind across the UK.This is a unique opportunity for an ambitious and diligent person  to be at the forefront of a life-changing initiative. Working alongside a dedicated team to drive forward our mission and make a real impact in the Degenerative Cervical Myelopathy (DCM) community, you will be involved with a great charity team in a position where they will be able to help establish a new service that will greatly help many people across England. 

Our mission is to be the catalyst that positively transforms patient outcomes in Degenerative Cervical Myelopathy (DCM) through patient support, patient and professional education, global awareness, and worldwide research. As our Helpline Service Manager, you will lead play a crucial role in leading this mission forward. 

We are looking for a Helpline Service Manager to play a crucial role in managing and overseeing the project plan that will enable us to set up and establish the helpline, and to have the foundations in place to enable the day to day running of this helpline.

What you will do:

1. Manage the planning, delivery, and evaluation of a new pilot helpline in line with strategic and operational objectives.

2. Work to develop and maintain effective working relationships with internal and external stakeholders.

3. Recruit, train, and manage a team of volunteers.

4. Work within a quality assurance framework.

5. Play an active part in taking forward the helpline project strategy, vision, and values                                          What you will bring: 

• Significant experience in leading and developing large-scale, high-quality services, including ideally experience in helpline service management.
• Proven success in coordinating projects, managing every stage from initial development to final evaluation.
• Strong communication skills, both written and verbal, with a talent for engaging and connecting with varied audiences.
• Advanced IT proficiency, particularly with Microsoft Office, combined with excellent organizational, people management, and customer service skills, ensuring effective task prioritization and timely completion.

This is an incredibly exciting time at Myelopathy(dot)org and we would love for you to join us! As a small charity, you will have direct impact in your role, and will seee the life-enabling difference you are making first-hand. You will  work closely in an incredibly supportive work environment and will have flexibility with a remote role. We will work to adapt wherever possible to accomodate the right candidate. 

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the job description and person specification. 

The Diocese of Truro is committed to responding to God’s call to serve those in poverty. It is a call throughout scripture and the tradition of the church. As we undertake a grassroots change aimed at positioning the Church in Cornwall to tackle some of the biggest spiritual and societal needs we have faced, we respond to this calling in many ways, and one of these is through the role of the Social Responsibility Officer (SRO).

As SRO you will help parishes and deaneries respond to the social needs in their community. This will focus particularly on the effective use of the Lowest Income Communities Fund, and other resources, to make a real difference to people’s lives.

Much of this work will involve working alongside volunteers and clergy in parishes to identify local need and the appropriate responses to help meet this need; supporting them to develop projects including measures of success. The role is also about promoting the prophetic call to serve those in need; building networks and trusting relationships across the Diocese; and acting as a persistent advocate and champion within, and beyond the Diocese, for those at the margins of society.

You will have significant experience of working with vulnerable people and doing so in in partnership with a range of stakeholders. Being able to manage multiple projects, including budgets; build the capacity of others and be effective and proactive in communicating are all key. An understanding, and appreciation of, God’s call to serve the poor is essential as is being comfortable in talking about Christian faith and theology.

This role offers the opportunity to make a lasting impact for communities and individuals across Cornwall as part of a unique organisation that prides itself on being a supportive employer. At the Diocese of Truro, we value work-life balance and employee wellbeing and are committed to supporting your development. We offer additional benefits such as flexible working, up to 26 days holiday plus bank holidays, a range of wellbeing activities and the Church of England Pension Scheme with 9-15% employer contributions. More information on this here.

If you are interested in this role, you can find more details and how to apply on the Pathways site (application link).

The closing date for applications is midnight on 6 October 2024 with interviews being held on 15 October 2024 in Truro.

We welcome applications from all suitably qualified persons. However, we would particularly welcome applications from those with a disability, or from a UK minority ethnic background, as these groups are currently under-represented in our staff.

SAFEGUARDING - EVERYONE MATTERS - EVERYONE’S RESPONSIBILITY

The Diocese of Truro strives to be trauma informed, and is committed to developing safer policies, cultures, and practices.