Senior Support Worker (Part-time)

Do you enjoy working with refugees and asylum seekers? Have you worked with vulnerable adults? Would you like a rewarding part-time role?

Who are we? RAIS (Refugee Advocacy, Information, and Support) Lancaster is a small but mighty charity, founded in 2017 and based in the heart of Lancaster, working hard to support the hundreds of asylum seekers and refugees living in our area. Recently we were granted a significant grant from the National Lottery Community Fund, enabling us to add another staff member to our team. 

RAIS is therefore looking for a competent person with a passion for supporting our clientbase to complete support work with refugees and run drop-ins.

The job entails welcoming clients, volunteers, and colleagues into our Lancaster-based office and various drop-in venues in Lancaster and Morecambe. Your work here will be front-facing plus ensuring that administrative needs are met. You will support access for refugees to find accommodation, health services and entitled benefits. The role will involve having appointments with refugees requiring longer-term support, reacting to enquiries, and running drop-ins with a team of volunteers, while ensuring confidentiality and record-keeping are maintained.

RAIS Lancaster offering a fixed contract part-time (16 hours per week) paid post as of 3rd February 2024. The post will be for one calendar year initially, dependent on future funding, and will be paid at £27,000 pro rata, equivalent to £14.03 per hour. Job-sharing (50/50 split) could be considered for the right candidates.

How do you apply? Apply through the Charity Job website! Please send your CV with a covering letter (no more than 2 pages), and complete the Equal Opportunities Monitoring Form, by 5pm on 13th December 2024. If you are having any issues applying or have any questions about the role, please contact the RAIS email address in the 'Application Process' section of the Recruitment Pack.

Your covering letter should be tailored to the Person Specification, highlighting how your skills, abilities, and experience match the requirements of the advertised position. Applications will be assessed according to the Person Specification and candidates will be shortlisted based on their ability to demonstrate the essential criteria.

Shortlisted candidates will be invited to an in-person interview at our office in Lancaster in the first two weeks of January (dates TBC).

We welcome applications from all who feel they have the passion, experience and skill needed for the role, and encourage applications from those with lived experience of the asylum system or forced migration.

For the full Job Description and Person Specification, as well as more details about the role and the organisation, please download our Recruitment Pack and follow the directions for applying.

We look forward to hearing from you!