Engagement and Events Coordinator (Midlands)

Reporting to:           Services Manager

Location:                   Midlands Home Working, with significant travel across the region

 Hours:                       Full-Time (37.5 hours per week)

 Salary:                       £25,000 - £28,000

Purpose: This is a varied role which involves networking and engaging with a variety of communities and professionals specifically across the Midlands. This is a great time to join us as we work towards our 2024-26 strategy to ensure more people across the country have access to our information and resources. You will have the opportunity to work across a range of exciting projects to include online groups, reaching out to diverse audiences, community outreach and presentation delivery. We would like the person appointed to take up the post in January 2025.

Key Responsibilities – the role will include but not be restricted to:

·       Support, nurture and facilitate Online Arthritis Action Groups and Events.

·       Organise networking opportunities and presentations.

·       Attend local and national events as required.

·       Create and retain relationships with localised contacts including community organisations and healthcare professionals.

·       Help us implement our Equality, Diversity, and Inclusion Strategy by reaching out to diverse communities including Ethnic Minorities and Low-Income areas across the Midlands region.

·       Support the development of our younger adult projects through researching and contacting organisations to ensure 18-40s are aware of our resources and information.

Networking

·       Research and reach out to local and national networking opportunities across multiple sectors (community organisations, healthcare professionals, underrepresented communities).

·       Nurture local relationships through meeting with and presenting to organisations.

Groups

·       To organise and facilitate Online Groups including administration and promotion activities.

·       Report on any relevant feedback with aims to improve the service.

·       To assist with finding speakers.

·       To understand and follow the Charity’s rules on confidentiality.

Other Activities

·       Work with the Communications Team to keep social media and the charity’s website up to date with Groups and Events.

·       Ensure administration is undertaken for all Groups and Events.

·       Ensure Key Performance Indicators are kept up to date on the charity’s database (e-tapestry).

·       Other tasks relevant to the level of this post may be asked of you.

·       Attend our EDI Working Group meetings.

Location

The post will be located in the Midlands, working from home. Extensive travel across the Midlands will be an essential part of the role, which may require driving or using public transport. Therefore, owning or having access to a vehicle is essential. Monthly visits to the London office are required. Travel expenses will be reimbursed.

We particularly encourage applications from underrepresented groups and those with lived experience.

PERSON SPECIFICATION

 EXPERIENCE & SKILLS      

Track record of community engagement: Essential

Excellent project management and organisation skills: Essential

Excellent verbal and written communication skills (including Microsoft Office and video conferencing): Essential

Excellent facilitation and presentation skills: Essential

Experience in researching potential partners and building relationships: Esssential

Experience of maintaining a charity database: Desirable

Experience of delivering course/ educational materials: Desirable

Experience of working as part of a small team: Desirable

Fluency in a foreign language (for example, Urdu, Punjabi, or Bengali): Desiarabl     

ATTRIBUTES  

Excellent customer service and inter-personal skills: Essential                                 

A self-starter, able to work on own initiative where required: Essential                

Enthusiastic team-player with a can-do attitude: Essential                                    

Able and willing to travel extensively within the region: Essential                                        

Benefits         

 As a valued member of our team, you will get:

·       25 days annual leave, rising to 30 days after five years, plus Bank Holidays and 3 additional days for our Christmas office closure.

·       7.5% employer pension contribution/2.5% employee contribution.

·       24 hour, 365-day access to the Employee Assistance Programme.

·       Cycle to Work Scheme.

·       Annual Eye Tests.

 How to apply

Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself.

Applications should be received by 5.00 p.m. on Thursday 28th November 2024 at the latest. We may close the job prior to the closing date subject to receiving sufficient applications. Therefore, applicants are encouraged to make an application as soon as possible.

First round of interviews will take place on Zoom on 5th December 2024. The second round will take place on 11th December 2024 at the London office. Reasonable travel expenses will be reimbursed.

Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.