Legal Adviser

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

The Legal team at Citizens Advice provides in-house legal support to national Citizens Advice staff, to enable the charity to maintain its reputation as a trusted charity partner. We do so via: enabling the delivery of legally compliant, efficient and cost-effective services to our clients; ensuring a common understanding of, and acting upon, our legal obligations and responsibilities as a charitable company; and contributing to the operation of our internal controls and management of legal risk. Our aim is to help Citizens Advice achieve its aims and objectives through offering legal support across the many different areas where the law and our organisation’s operations meet.

You’ll have a key role in advising and supporting national staff on a range of legal matters across a variety of workstreams, including in relation to our funding and governance arrangements, brand protection and business development opportunities. You’ll also support in the delivery of legal change projects, and building organisational legal awareness and capability through the delivery of guidance and training for staff via a variety of mediums.

This role is offered as an opportunity for a legal professional who enjoys the challenge of advising across a range of subject areas and contributing to the work of the legal team within one of the UK’s most respected and trusted charities.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. 

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. 

More information about the role is in the candidate job pack.

If you would like to apply, please submit an anonymous CV and a cover letter (no more than 2 pages) that addresses the role profile within the job pack.