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United Christian Broadcasters Ltd, Stoke-on-Trent (On-site)
£37,500 - £46,000 per year
Posted 1 week ago
NFP People, Remote
£28,626 - £34,544 pro-rata (plus London weighting if applicable)
Posted 1 week ago
Closing today at 17:00
Birmingham LGBT, Birmingham (Hybrid)
£34,854 per year (approx 50% pro rata)
Posted 1 week ago
Closing in 2 days
NFP People, Remote
Circa £55,000 pa (inner £3,299 pa / outer £1,755 pa) may be applied
Posted 1 week ago
Closing in 2 days
Stroke Association, Remote
£26,000 pa (inner £3,950 pa / outer £2,100 pa) London weighting
Posted 1 week ago
Closing in 3 days
Sue Ryder, Remote
£60,000 - £65,000 per year
Posted 1 week ago
Closing in 2 days
Relief International, Remote
Circa £55k depending on experience
Provide technical leadership in building the capacity of 20 local pharmaceutical suppliers in Afghanistan, Yemen, Myanmar, and Syria.
Posted 1 week ago
Closing today at 12:00
Unlimited, Remote
£29,757 per year
We’re a disabled-led arts commissioning organisation, looking for an experienced Finance Officer with a passion for culture and equity.
Posted 1 week ago
Page 11 of 18
Stoke-on-Trent, Stoke-on-Trent (On-site)
£37,500 - £46,000 per year
Full-time
Permanent
Job description

This is a key role within the Operations Department reporting directly to the Operations Director, and working closely with Finance and Communications (our fundraising and marketing function). Supporter Care aims to deliver exceptional service to our supporters in terms of administering donations and postal logistics, and via our call-centre. Therefore, a key focus will be the leadership of the Administration and Telephone Support teams (both are within Supporter Care).  

A significant objective for this role is the implementation of a new CRM system which is part of UCB’s wider integrated data strategy. Working alongside IT, and Finance in particular, the Head of Supporter Care is responsible for the management of data in the new CRM system. Therefore, you will have knowledge and previous experience of working with CRM systems. Furthermore, you will be responsible for ensuring Supporter Care staff are trained, and associated ways of working are stream-lined.

We expect you to have leadership experience with strong business acumen and service development, educated to degree level or able to demonstrate equivalent experience. As part of UCB’s leadership team you should welcome the challenge of prioritising a busy and diverse workload with the ability and flexibility required to meet tight deadlines and the initiative required to guide the Supporter Care staff through this transition period. A working knowledge of regulations associated with fundraising would be ideal, but not essential (such as HMRC, ICO, GDPR, Charity Commission, Fundraising Regulation).

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke-on-Trent ST6 4JF

Closing date for applications: Friday 13th December 2024 -  noon

Interviews: Wednesday 18th December 2024

Salary: £37,500 -  £46,000  per annum plus staff benefits.  Staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy 

Posted by
United Christian Broadcasters Ltd View profile Organisation type Registered Charity Company size 0
Posted on: 18 November 2024
Closing date: 13 December 2024 at 12:00
Tags: Christian

The client requests no contact from agencies or media sales.