Jobs in Upminster

Do you have expertise in customer relational databases and their effective management? Does this include experience of structuring and adapting them to meet the changing needs of user teams while maintaining adherence to design principles and best practice? Then join Shelter as a Supporter CRM Manager (Microsoft Dynamics) and you could soon be playing a leading role within our Business Enablement team.

About the role

The Supporter CRM Manager is integral to the successful use of supporter data across the organisation. We’re looking for someone to play a lead role in embedding best practice ways of working in data management. This is a one-year contract.

About you

To succeed, you’ll need to be experienced in data quality and implementing operational procedures to maintain high standards of data quality and have worked as a help desk technician or a similar customer support role. You’ll also need to be skilled in engaging a diverse database user community, helping them to use and get the most out of the system and working with them to identify system improvements. You should be analytical, solution orientated and able to communicate technical information to a non-technical client team audience, you have a good understanding of relevant legislation and regulations relating to supporter data too (e.g., GDPR, PECR and the Fundraising Code of Practice). You’re also great at diagnosing basic technical issues likely to affect users of Microsoft Dynamics 365 and have had some exposure to the Microsoft Power Platform suite, in particular Dynamics and Power Automate/Flow.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Integrity Action is looking for a climate expert with strong programme design expertise to strengthen and expand our climate programming portfolio. In this role, you’ll collaborate closely with our senior management team to maintain and elevate the quality of our programmes and fundraising. You’ll bring technical knowledge and thought leadership to shape our current and future climate-focused programming, driving meaningful change in alignment with Integrity Action's mission.

Are you an an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

As part of our central digital function within our Campaigns, Policy and Communications department, you’ll be at the centre of a multidisciplinary product team, working with user-centred designers and developers. Together, you’ll manage products in line with our strategic goals, developing Shelter’s ability use data and insight to monitor and improve digital performance against both user and organisational needs.

About the role

For the first year of your career with Shelter, you’ll be leading a critical project to review and improve our online donation journeys, platforms and systems. This project supports Shelter’s aim to provide a seamless, efficient and accessible donation experience, thereby maximising revenue and ensuring sustainability in a competitive fundraising landscape. You will work closely with stakeholders from both our income generation and technology & data departments on business process optimisation and technology upgrades to help deliver Shelter’s mission and vision.

To succeed in this important role, you’ll need extensive experience of delivery with cross-functional teams and collaborating with experts. You’ll understand how to successfully bring together different technical specialists and business stakeholders and enable them to work together towards a common aim. You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking, and user insight can be translated into full-stack solutions.

We’re looking for someone who is a passionate champion of agile product design, but who is used to being flexible within a range of business settings and constraints. As an excellent communicator, you’ll have the ability to advocate for a particular approach while building constructive relationships. You’ll need to be able to balance dependencies and priorities to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!

 

Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

Available positions:

Full time Support Worker (38 Hrs per week)
Locations: Lewisham, Southwark, Greenwich or Sutton

Pay: £25,985
Holidays: 28 days per Annum 

Part time Support Worker 
Locations: Lewisham, Southwark, Greenwich or Sutton

Pay: £25,985 pro-rata
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)

Location: Lewisham, Southwark, Greenwich or Sutton

Salary:  £13.15 per hour.

Holidays: Based on hours accrued

Our benefits package includes:

• Enhancements, including sleep in’s and waking nights
• pension contribution scheme
• Annual leave 
• Fully funded Learning and Development
• Company employee assistance programme service

Job Title: Media and Publicity Manager

Location: London Hybrid or Home based with occasional travel to London

Salary: £37,355 - £42,653

Contract: Permanent, 35 hours per week

Role Overview:

We are seeking a talented Media and Publicity Manager to lead our public relations (PR) strategy. In this pivotal role, you will enhance our visibility and impact by managing media relations, celebrity engagement, and public-facing PR campaigns to raise awareness of speech, language, and communication skills.

Key Responsibilities:

PR Strategy and Execution

• Develop and execute strategic PR plans to maximize visibility and meet/exceed agreed targets.
• Secure media coverage and engage with celebrities and public figures.
• Build and maintain strong relationships with media contacts and celebrity supporters.

Media and Celebrity Engagement

• Lead initiatives to engage celebrities and influencers for long-term support.
• Collaborate with internal teams to ensure PR campaigns align with organizational goals.

Team Collaboration

• Work closely with the Head of Digital, Engagement, and Communications, and other departments, to identify and maximize PR opportunities.
• Support and train media spokespeople to deliver key messages effectively.

Monitoring and Reporting

• Maintain accurate records of media and celebrity interactions.
• Evaluate PR activities and outcomes to optimize future campaigns.

What we are looking for:

• Professional qualification in PR/Communications.
• Proven success in securing national press coverage and working on high-profile media campaigns.
• Experience with celebrity engagement and producing PR materials for both print and online platforms.
• Exceptional written and verbal communication skills.
• Strong knowledge of media outlets and press opportunities.
• Ability to lead PR strategies and deliver impactful campaigns.
• Proficiency in Microsoft Office, media databases, and online evaluation tools.

About Us:

We are Speech and Language UK – we want every child to face the future with confidence. For 1.9 million children in the UK, learning to talk and understand words feel like an impossible hurdle. Without the right help, this can destroy their world. They feel disconnected from their family. Unable to make friends. Unfairly punished for not following instructions they don’t understand. What does the future hold for them?

Why Us?

Speech and Language UK is dedicated to creating an inclusive environment for children and young people with communication needs. If you’re ready to make a difference in a supportive, mission-driven environment, we’d love to hear from you.

You will receive 28 days annual leave plus Bank Holidays, hybrid and flexible working arrangements, an attractive pension scheme, Employee Assistance programme (we actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice), Perkbox membership and enhanced sick pay.  

How to Apply:

Please submit your up-to-date CV and a supporting statement of no more than two pages, addressing specifications in Job Description and Person Specification. Please find candidate pack attached 

The deadline for applications is 9am on Monday, 9 December 2024.

Accessibility Support:
We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team (email address in attached pack) and we will be happy to assist you.

We are a Disability Confident Committed Employer.

We are looking for a Senior Individual Giving Officer for a well loved health charity to develop compelling propositions for new and existing individual giving audiences.

This is a hybrid role with two days a week in the London office, with options for a part time job share available.

The Charity
A passionate charity whos aims are to create access to world-leading healthcare, delivered by a thriving workforce and driven by medical research that has a global impact. They have a Fundraising team c20 people securing c4m last year.

You will be joining an ambitious organisation, known for its collaborative and supportive working culture, offering competitive benefits in a range of areas including holiday, sick pay, flexible working and pension scheme.

The Role
Support the Senior IG Manager to deliver a range of warm and cold appeals, with a focus towards digital email platforms.

Support fundraising activity across a wide range of IG programmes, including individual giving, legacy, in-memory donors.

Optimise retention and increase supporter lifetime value through development of channel specific and donor-led effective welcome journeys, and seamless supporter journeys.

Manage and monitor campaign budgets and results, reforesting and providing detailed commentary and analysis.

The Candidate
Individual Giving/Direct Marketing experience managing offline and online appeals.

Project management experience.

Experience using data insight to inform marketing tactics.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Creative Minds Administrator

Job description and person specification

Salary £22,025 FTE (pro rata £10,715)

Hours Part-time 18 hours per week

Contract Fixed Term Contract to 31/03/2026

Reporting to Communities and Partnerships Manager

Direct reports None  

Location Sevenoaks Wellbeing Centre with occasional travel across West Kent areas of Sevenoaks, Tonbridge and Tunbridge Wells.

About West Kent Mind

West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation. West Kent Mind is an ambitious, award-winning organisation, and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity, and growth.

Engaging in projects with the potential to positively impact people's lives can be truly rewarding. Surrounded by individuals who provide support and motivation, personal growth and progress are encouraged, resulting in a feeling of achievement and satisfaction in the work accomplished. Teaming up with a group committed to making that difference can instil a sense of purpose and determination, inspiring individuals to excel and make valuable contributions to their community.

Job Description

About the role

The Creative Minds Programme funded by the National Lottery, is designed to enhance mental health and wellbeing for adults in West Kent through engaging in creative activities.

These 24-week programmes are held in various locations across West Kent and are conducted in collaboration with professional artists, local arts organisations, and supported by the West Kent Mind community wellbeing team.

Open to adults (over the age of 18) in West Kent, the programme offers inclusive, free sessions in a wide range of artforms.

Key Objectives include boosting confidence, fostering connections, enhancing life skills, and increasing participants' ability to manage their mental health and support others. 

Now in its second year, the programme aims to support 864 adults over three years, with a focus on those with mental health challenges or feelings of loneliness. In addition to creative workshops, the programme offers leadership training to select participants, empowering them to become "Creative Agents." These agents lead "Creative Places" to engage the wider public in community-based creative activities. 

The programme is set to conclude in March 2026.

Who you are

All previous experience may be paid or voluntary, full, or part-time, in the UK or overseas.

 · Ideally, you will have previously supported people with their mental health and wellbeing.

· You know how to quicky and effectively process referrals.

· It is desirable that you have experience using a client content database (CRM). We use Beacon.  

· You are happy working as a team but equally can work independently.

· It is essential that you know your way around working in ways that are compliant with policies and procedures, for example, safeguarding, risk assessment, confidentiality and GDPR.

· Having a good working knowledge and understanding of other local services, for example health, social services, drug and alcohol support, benefits and related support.

· It is desirable that you would have some experience in co-ordinating meetings and events, including working with external contractors.

What you will offer us

· You have an excellent standard of writing, spelling and grammar for recording and reporting purposes and the ability to communicate effectively and professionally.

· You are able to participate in and contribute to idea sharing in team meetings.

· You are good at problem-solving and can deal effectively and calmly with challenging situations that may arise from time to time.

· You have an excellent working knowledge of IT skills such as Zoom/Word/Excel/ PowerPoint and Outlook.

· You can monitor, record and analyse client outcomes using quantitative and qualitative data.

· You have a high level of ability to carry out client assessments and keep accurate case notes.

· You are able to identify personal development needs and attend training when required.

· Full UK driving license and access to a vehicle including insurance for business purposes would be desirable.

By approaching individuals with creativity and empathy, you can positively impact those facing mental health challenges, fostering a supportive environment. Understanding organisations like West Kent Mind and promoting equal opportunities leads to a more inclusive community, supporting those with mental health issues. Dedication and empathy drive positive change in mental health advocacy.

Key Responsibilities

· Together with the Community and Partnerships Manager, you will be setting and completing work objectives.

· You will be putting your administration skills to use to keep accurate records and in line with GDPR processes.

· You will be managing incoming communications from clients, partners, and agencies via calls, emails, texts, and possibly letters; responding to enquiries, taking messages, and ensuring timely follow-ups.

· You will play a key role in tracking and reporting programme outcomes on a regular basis to the Community and Partnerships Manager and our funder, The National Lottery. 

· You will be required to attend team meetings.

· You will be monitoring and evaluating all aspects of the work for the purposes of continuous improvement.

· Commitment and dedication to always working in accordance with the values, policies, practices, and procedures of West Kent Mind with particular emphasis on equality of opportunity, health and safety, safeguarding, confidentiality and impartiality.

· Perform all other duties as may reasonably be expected by your line manager.

· Liaising with key partners such as the Community and Partnerships Administrator, our independent evaluator and external agencies to deliver support programmes for clients.

· Processing client referrals and carrying out client assessments.

· You will be supporting staff and volunteers with the onboarding of clients and ongoing administration of client groups.

· Managing our client database, including creating and maintaining electronic client files, and archiving and deleting when appropriate.

· Monitoring client participation and engagement, evaluating the client experience through feedback surveys.

· Collating, analysing, and reporting data internally and externally using Microsoft Excel and other CRM portals (we use Beacon).

· Carrying out risk assessments for client group locations on an ad hoc basis.

· To work at all times within the policies and procedures of West Kent Mind.

· Any other duties as reasonably requested by your line manager.

· Your clear communication skills will ensure that relevant information is shared with other team members in a timely manner.

Adopting our fundraising culture

West Kent Mind operates and encourages a fundraising culture, this means that our staff, volunteers and trustees are all fundraising advocates and contribute to an organisational fundraising ethos. We expect all colleagues to play their part in generating income, this could be anything from being pro-active working with colleagues to secure funding for your area of work, to writing a heartfelt thank you note to a donor, or putting together a testimonial from a beneficiary to demonstrate funding impact for a grant application. Securing income is vital to our survival and we expect everyone to embrace our ethos. We don’t expect you to be a fundraising expert, but we do expect you to fully adopt our fundraising culture with energy and passion.

Benefits

We’re a charity and we’re here to make a positive difference to lives and communities. You’ll work with a passionate, knowledgeable and dedicated team with a big heart.

Holidays

It’s important to take time off. We give you 23 days a year, increasing by one day per year of service up to 30 days, plus bank holidays.

To refresh and recuperate before the start of a new year, we also give you an extra three days holiday between Christmas and New Year.

For part-timers this is all calculated pro-rata.

Learning

We’re committed to supporting our staff with learning and professional development, so we offer opportunities for coaching, training and mentoring. Everyone, regardless of role, is offered free Mental Health First Aid training.

Pension

If eligible you’ll be auto enrolled into our pension scheme, and our contribution is based on 3% of your salary.

Employee Assistance Programme

Everyone can access our Employee Assistance Programme. It’s confidential and includes 24/7 telephone advice, counselling and a suite of online tools to help you stay happy and healthy.

Are you passionate about inspiring the next generation to get cycling? The Bikeability Trust has an exciting opportunity for a Helpdesk Support Administrator to help support the Bikeability industry with enquiries relating to the Trust’s digitised systems. 

We are looking for a proactive, highly-organised individual with excellent customer service skills to join our friendly, working remote team in the UK. Note we cannot accept applicants for remote working outside of the UK.

Stewardship Officer

This is an exciting new role in a newly formed team, built to enable personalised and human connection with the Stroke Association’s Regional Fundraising supporters. 

We seek an enthusiastic and motivational individual with a clear understanding of high standard customer service to provide excellent supporter stewardship within the Operations area of our Regional Fundraising team. 

Position: CE337 Stewardship Officer

Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 5th January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: First interview Wednesday 15th January 2025. Second interview Monday 20th January 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The team purpose is to listen to, understand and inspire our supporters and our teams to fundraise with pride in a way that’s both easy and right for them, with the help they need to enable greater giving that is legal, ethical and inspiring to others. Together, the team will provide onboarding and regular data led stewardship touchpoints for supporters across a portfolio currently delivering £4.7m annual income.

Key responsibilities will include: 

• Working to set process and templates, provide excellent supporter journeys that deliver income

• Deliver personal touchpoint stewardship plans to complement mass journeys. These include calls to all supporters to welcome, keep in touch, wish good luck, thank and chase income. 

• Deliver strategic interventions to enhance audience activity, to add value to both our supporters' experience and our income targets.

• Responsible for triage and referral of appropriate supporters to the relationships team. 

About You

You will have a passion for fundraising and considerable experience of providing excellent customer service by telephone, SMS and personal email. You will understand the importance of making telephone calls to supporters. You will be driven to deliver excellent experiences for both colleagues and supporters and in turn support significant income growth.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

 

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Fundraising, Fundraiser, Supporter Engagement, Supporter Experience, Supporter Care, Customer Service, Customer Service Officer, Customer Service Agent, Helpline, Fundraising Experience Officer, Individual Giving Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Closing date: 9th Dec
Interviews: 16th & 17th December
Strategic evidence is our in-house experts in dementia data, economics, care, and clinical research evidence. If you are passionate about using evidence for good – this role is for you!
We are accountable and responsible for gathering, analysing, contributing, and mobilising evidence and insight to strengthen the case for dementia across the UK - bringing this to bear to our people in Alzheimer’s Society and the dementia system locally and nationally.
We are evidence and data-driven, factual, and solution-focused.  Our strategic evidence base will ensure that Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence and will:
• Demonstrate the scale of dementia in the UK
• Demonstrate the impact of dementia on the system and those affected by the disease
• Underpin the response of Alzheimer’s Society and the wider system to the big challenges dementia poses
As our Strategic Evidence Manager, you will have the responsibility of delivering the development and curation of our strategic evidence base and will play a significant role in our mission to make dementia the priority it needs to be.
You will lead a team of two Strategic Evidence Officers and work alongside a Health Economics Lead and a Dementia Data and Intelligence Lead. You’ll also be part of an even larger Evidence, Policy & Influencing (EP&I) function, which is laser-focused on ending the devastation of dementia through changing policy and an integral part of the EP&I Management Team. Integration and teamwork are everything in this role – with colleagues internally and with the system externally.
You will:

- Be an internal and external influencer, using your understanding of Alzheimer’s Society strategy and the external environment to manage the development, delivery, and curation of our strategic evidence-base.
- Deploy an integrated three-nations approach to our work, building consistency of approach and sharing of best practices while flexing to account for the different environments.

- Identify and recommend evidence gaps, including influencing for their fulfilment, spotting opportunities to generate and commission new evidence, and working in collaboration with external suppliers, and think tanks of academics.
 
- Make our strategic evidence base everyone’s business – to our people and key players in the dementia system.
  - Inspire and motivate people towards shared objectives and goals, encouraging an environment where people can be themselves safely share their opinions and be able to listen and support others.

About you
You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
You are:

- Experienced in developing and using an evidence base to inform internal and external decision-making and achieve results, with the ability to lead and manage evidence projects simultaneously using project management approaches.
- Confident in navigating the health, care, economics, and system analysis research environment and can work with a range of researchers, think tanks and other suppliers to gather and generate credible evidence.
- An opportunity spotter, able to work independently and collaboratively across internal and external boundaries to ensure our evidence is maximised to inform decisions and solutions that address the biggest challenges facing dementia across the UK.
- Confident to hold others to account to ensure decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done. 

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Call for Expression of Interest

Economic Empowerment Evaluation Consultancy

Anticipated timeframe: December 2024 to end of August 2025Location: Remote with in-country work in Malawi, Nairobi,  Kenya and/or Lagos, Nigeria

Sightsavers works with partners in over 30 countries across Africa and South Asia to eliminate avoidable blindness and support the empowerment of people with disabilities to learn, earn and participate equally in society.

Sightsavers’ Empowerment and Inclusion Strategic Framework explains our rights-based approach to social inclusion and our commitment to the progressive mainstreaming of disability throughout our programming. It underpins all our social inclusion work and complements our other global strategies on eye health, education, NTDs and research. The core objectives of the unrestricted portfolio include increasing access to economic empowerment pathways for people with disabilities, removing barriers in market systems, and leveraging initial seed funding to secure larger donor investments.

Purpose

The key purpose of this evaluation is to review and document the experience of implementation from the past two years to inform future strategic decision making. Sightsavers is seeking a Consultancy to conduct a comprehensive evaluation aimed at understanding the models and approaches that demonstrate effective pathways towards inclusive employment, contributing to the evidence and knowledge base of Sightsavers’ economic empowerment portfolio. The evaluation will place a particular emphasis on how the design and delivery of programmes might be enhanced for future programmatic work including a deep dive into two specific project approaches, IT academies and agriculture.

The Consultancy will be expected to evaluate the project level data and materials as well as primary data collected and consider if and how the projects have contributed towards the programme theory of change.

Scope of Work

The Consultancy will evaluate:

• If the purpose of the unrestricted portfolio has been achieved
• What models or approaches demonstrate improvement in economic inclusion of people with disabilities
• What partnership models are effective in providing leadership on inclusive employment
• What prevents or motivates the provision of a full range of products and services by financial institutions to people with disabilities. How we can use this knowledge to drive greater financial inclusion

Key Deliverables

• Inception report drafted and finalised
• Desk review document/data review and analysis
• IT academy case study
• Malawi agriculture project case study
• Discussion of desk review and case study findings at the programme workshop
• Theory of Change reviewed at the programme workshop
• Consolidated evaluation report drafted
• Consolidated evaluation report completed

Timeline

The consultancy is expected to be conducted between December 2024 to end of August 2025.

Sightsavers will welcome expressions of interest from qualified independent evaluators or consultancy companies. An individual or team with members located in the relevant countries (Malawi, Kenya, Nigeria) would be preferred. The Consultancy and team members should have the following core competencies and experience.

Consultancy’s expertise

• Depth of knowledge conducting evaluations of economic empowerment programmes
• Previous experience working in West and East African countries, particularly Malawi, Kenya and/or Nigeria
• A proven track record of working on disability inclusion
• Previous experience developing and evaluating Theories of Change
• Proficiency in qualitative and quantitative research methods
• Ability to conduct comprehensive desktop summaries and case studies
• First class production of high-quality evaluation reports
• Understanding of the labour markets, socio-economic and cultural contexts of the programme countries
• Understanding of issues related to people with disabilities
• Strong project management skills, including planning, execution, and reporting
• Flexibility to conduct required data collection in Malawi, Kenya and/or Nigeria

A consultancy with a proven track record in the above will be procured to undertake the project through an expression of interest process.

The deadline for the Consultancy to submit their bid is Thursday 5 December 2024, 23.30pm GMT UK.

Interviews are intended to be conducted the week of the 9th December 2024 onwards. The interview process will be conducted virtually using Microsoft Teams, with an interview lasting up to 1 hour. A second interview may be conducted if required.

Please note due to the high volume of applications we reserve the right to close this ad early.

Payment Terms

Payment terms will be agreed between the Consultancy and Sightsavers. The fee detailed relates to staff costs, therefore please submit daily rates alongside an overall fee.

Full details of the project, Scope of Work, Key Deliverables can be found within the ToR.

To express your interest to undertake this assignment, please read the complete ToR, and complete our Expression of Interest (EoI) which can be found via the application link.  

The EoI response should include the number of days input, as well as a proposed workplan and indicative budget, daily rate for the assignment and any other anticipated expenses.

Interested bidders are also requested to include a couple of examples of previous similar work.

Selection Criteria:

Sightsavers is committed to running a fair and transparent tender process and ensuring that all bidders are treated and assessed equally during this process.

Bidder quotation responses will be evaluated against Essential Criteria, Capability Criteria, Sustainability Criteria and Commercial Criteria.  These criteria have been especially created to help SCI determine which bidder is able to offer the best quality and most commercially competitive solution to meet our needs and deliver the most effective programming to our beneficiaries.

Background  

The Ubele Initiative was established in 2014 as an African Diaspora led intergenerational social enterprise. Our mission is helping to build more sustainable black and racially minoritized communities across the UK. Ubele is unique in that it was built from bottom-up and is intentionally an intergenerational organisation. 

Over the past few years, we have designed and delivered a wide range of local, regional, national, and international initiatives which seek to create and build community wealth.

We support black and racially minoritized community led organisations and groups with their community assets (physical space, organisations, and people). We use social action, community enterprise development, participatory learning & skills development, and next generation leadership initiatives. 

About The Role  

As a Ubele Programme Coordinator, you will be a member of the Community Wealth Building hub supporting the programme manager by overseeing administrative tasks, coordinating learning programmes, communicating with our partners ensuring resource availability for the project team from project inception to completion. 

Main duties and responsibilities  

1. Programme Coordination & Collaboration 

Collaborate with the CWB Director and Agbero Programme Manager to coordinate the delivery of learning and training within Agbero2100. 

Serve as the first point of contact for the Agbero2100 London programme, handling and redirecting enquiries as appropriate. 

Maintain effective and ongoing communication with key stakeholders, ensuring their active engagement and interest throughout the programme. 

2. Event & Training Coordination 

Organise and coordinate events, webinars, and training sessions, ensuring logistics such as hospitality, room layout, equipment setup, and course materials are properly managed. 

Liaise with consultants and the Communications Team and oversee the smooth running of all relevant webinars, workshops and events. 

Develop and maintain accurate records of all learning and development activities, including tracking attendance and ensuring timely follow-up with participants. 

Coordinate offsite events and support the Programme Manager in event planning and delivery. 

3. Administrative Support & System Management 

Work closely with learning and development partners to design, communicate, and implement administrative procedures for both in-house and external training courses. 

Establish and manage systems and procedures to ensure the efficiency and effectiveness of Agbero 2100’s learning development services, including managing programme information securely. 

Maintain accurate documentation and processes for all programme activities, including contracts, agreements, and purchase orders. 

Coordinate programme data with stakeholders and support the Programme Manager with information collection for decision-making. 

4. Data Collection & Impact Reporting 

Collect, collate, analyse, and share both qualitative and quantitative data to measure and showcase the programme’s impact. 

Ensure evaluation forms are completed and returned for each session/event, contributing to learning and development needs analysis based on feedback. 

Support the CWB Programme Manager in preparing regular and ad-hoc reports and maintaining accurate records of data collection methods and analysis techniques for future reference. 

Adhere to data privacy, confidentiality, and security standards in managing sensitive programme information. 

5. Stakeholder & Partner Management 

Develop and maintain productive working relationships with external training providers and partners. 

Coordinate the work and meetings of programme stakeholders and partners, including minute-taking and maintaining positive relationships with the Communications team. 

Gather partner agreements, consultancy agreements, and contracts, working with Agbero Programme Manager and finance to issue invoices and chase outstanding payments. 

6. Financial & Resource Management 

Raise purchase requisition orders, track payments for training providers, and ensure timely processing of payments. 

Manage and maintain the programme’s training calendar, ensuring full completion within targeted timescales and timely updates to the Programme Management team. 

7. Inclusivity, Health & Safety, and Compliance 

Promote a workplace culture of respect, dignity, and fairness, challenging all forms of discrimination and prejudice. 

Comply with the organisations safeguarding policy and practice at all times and undertake trainings on safeguarding as required.

Maintain awareness of health and safety, complying with Ubele’s Health and Safety policies and procedures. 

Ensure compliance with the Data Protection Act/General Data Protection Regulations (GDPR), maintaining confidentiality in all programme-related information. 

8. General

To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.

To attend relevant training to fulfil the requirements of the job.  

To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.  

Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work. They will also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with the organisations GDPR and Safeguarding requirements.  

We are looking for a Senior Trust Fundraising Officer for a maternity contract to join an inspiring international animal charity and maximise income generated from charitable trusts, foundations, multilateral and statutory sources.

This can be a homebased role with once a month in the London office.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.

You would be joining a motivated and friendly fundraising team, offering fantastic benefits including 26 days annual leave, plus bank holidays, and a career path that can grow with the organisation, as well as much more!

The Role
Research and make approaches, pitches, submissions and applications to charitable trusts and foundations (both in the UK and overseas territories within the global fundraising programme).

Actively contribute to the delivery of the trust fundraising strategy, including working to identify and research potential new sources of trust, statutory and multilateral funding.

Assist in the development of events for trusts and major donors and represent at both events and external meetings, to cultivate relationships with the aim of securing income.

Contribute to the development and delivery of an annual work plan and pipeline for the trust fundraising programme.

The Candidate
Experience of trust and ideally statutory/multilateral fundraising.

Knowledge of the current trusts and statutory and fundraising market, including potential supporters.

Experience of producing high-quality and compelling approaches, proposals, reports and presentations.

Experience of prospect research techniques, and using research.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Policy Manager

We’re looking for a high-performing, collaborative and proactive manager to lead a talented, dynamic policy team on a fixed term contract covering maternity leave.

Position: CE338 Policy Manager

Location: Homebased, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £45,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a Fixed Term Maternity Cover Contract until March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: Week commencing 6 January 2025.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Policy and Influencing, the Policy Manager leads the policy work and the development of UK-wide, evidence-based policy positions on key issues affecting stroke survivors or those at risk of stroke. Working closely with the Policy and Influencing team, devolved nations’ leads as well as other Association teams, they will consult with internal and external experts as well as stroke survivors as part of the policy development process and ensure final positions are disseminated and used effectively.

In a busy health policy arena, the Policy Manager oversees the identification and drafting of organisational consultation responses, ensuring submissions are backed up by evidence, informed by those affected by stroke and have impact with policy makers and audiences. 

The Policy Manager is an astute, experienced policy lead. Providing expert policy advice and support to colleagues across the organisation including local system leaders, they contribute to effective horizon scanning and message development to ensure the organisation is prepared for announcements and events in the external environment. The Policy Manager will also represent the Association at external events and sit on like-minded coalitions. They also support the public affairs work when necessary, and provide policy support for the Chief Executive and other senior leaders by preparing presentations when required.

This role will be provided on a fixed term basis, to cover maternity leave within the team.

About You

As Policy Manager, you will be educated to degree level or relevant demonstrable industry experience and be willing to undertake training and continuing professional development. You’ll be a flexible team player and solutions-focussed.

You will ideally have experience of:

• Overseeing evidence-based policy positions, statements and consultation responses (or equivalent)

• Building relationships with senior policy stakeholders and stakeholder mapping and management

• Meaningfully involving beneficiaries in policy work

• Developing briefings for a range of audiences, for example parliamentarians and senior colleagues

• Experience of leading and motivating others

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

Individuality leads to a richer experience for people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Policy, Policy Manager, Policy Lead, Policy Officer, Policy and Influencing, Policy and Influencing Manager, Policy and Influencing Lead, Policy and Influencing Officer, Public Affairs. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.