Jobs in Swanscombe

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.

Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees. 

You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.

The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
• Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
• Develop, implement, and maintain Supporter Care Policies and Guidelines.
• Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
• Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
• Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
• Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
• Work closely with Communications in responding to reputational or issues-based queries.
• Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
• Champion Supporter Care best practices across the organisation.
• Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
• Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
• Share supporter feedback with the wider team to promote a supporter focussed organisation.
• Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
• Lead and/or support on in-person and online events to deepen supporter care as required.
• Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
• Provide colleagues with Supporter Care training and resources.
• Support the Senior Database Manager with annual planning and budgeting.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing or working with a fulfilment agency to deliver excellent customer service.
• Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
• Experience using Salesforce or similar CRM products/fundraising databases.

 Essential Skills/Knowledge

• Ability to prioritise multiple tasks within a collaborative team environment.
• Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
• Strong written and verbal communication and interpersonal skills.
• Demonstrates patience, empathy, and understanding.
• Attention to detail.
• An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience  

• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Line management.
• Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 2nd December 2024

Interviews date: Week commencing 9th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency

We are looking for a Community and Projects Officer to support us in our mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond. We are very proud of our innovative strategy and you can watch this film for more information about our work.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.

What will I be doing?

• Foster a professional and welcoming environment that facilitates high satisfaction with members and community
• Manage our IOP Medals and Prizes and support our strategic engagement with academia, universities, national research facilities and independent research organisations.
• Play a critical role in our physics programme that will annually deliver up to four strategic impact projects to shape the debate on matters of importance to the physics community in academia and business across the UK and Ireland in order to influence and drive impact.

Projects you work on may include:

• Support our impact projects in science and innovation. Past projects include Green Economy, Quantum and Semiconductors.
• Manage the IOP Medals and Prizes, including execution of the engagement plan, managing key stakeholders including Awards Committee and providing customer service to nominees and winners.
• Manage and engage with key stakeholders in academia, including IOP Fellows and Members, award winners and universities, bringing new members into the fold.

Who will I work with? 

• Members, including Council Trustees and Special Interest Group Committees.
• Senior individuals within academia and business.
• Staff within the Science and Innovation Department, and across the IOP and IOPP.

Essential Criteria and Skills required 

• Organisational skills – ability to work with minimum supervision, prioritise workload, and handle multiple tasks.
• Interpersonal skills – ability to positively communicate with others; the confidence to listen and understand.
• Communication skills – ability to express information clearly and effectively in written and oral form.

Nice to have

• Understanding of physics/a physics undergraduate degree or equivalent.
• Experience of a membership organisation.

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.

We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it.  There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:

• An excellent pension scheme
• Private medical insurance
• Generous annual leave (25 days starting as a standard pro rota where required)
• Floating bank holidays
• Gym Membership (Via salary sacrifice) and much more!

To apply for this role please click the link below, best of luck with your applications! 

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Role Title: Executive Assistant

Pay: £26-£30k per annum, depending upon experience. PIPs pension, bonus scheme, generous holiday allowance and private healthcare.

Contract: Fixed Term Contract (1 year)

Reports to: CEO

Direct reports:  None

Location:  Black Bull Yard, 24-28 Hatton Wall, London, EC1N8JH. This is a hybrid role with a minimum of 2 days in the office.

About Ukie

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them to create some of the world’s most exciting games.

We are seeking a proactive, motivated and organised individual to join the team in the new role to provide EA and governance support. It’s an exciting opportunity to learn how a busy and ambitious trade association works.

About you

• Ideally, you will bring:
• Experience working as an Executive Assistant, or a similar role.
• Advanced skills in Microsoft Office.
• Excellent communication skills, with the ability to interact effectively with senior stakeholders.
• Experience of supporting hybrid meetings.
• The ability to work quickly and accurately.

Your role will involve:

Governance support to the Board

• Scheduling board meetings
• Liaising with the relevant colleagues to put together the board updates.
• Taking minutes during board meetings.
• Assisting with governance compliance tasks.
• Acting as a point of liaison for the Board on queries relating to governance, meetings etc.

Support to the CEO

• Taking ownership of a complex diary and schedules through gatekeeping and prioritisation.
• Ensuring all internal meetings have an agenda and action points.
• Booking meeting rooms or venues (e.g. restaurants) for appointments.
• Booking tickets for events.
• Support on special projects, conduct basic research, and assist with ad hoc tasks as required.

Other responsibilities include

• Travel and accommodation booking
• Supporting office events coordination
• Assisting with answering calls
• 2 days a week at reception to welcome guests

Hours of Work:

• Monday to Friday – 9.00am to 5.30pm
• Expectation that some evening and weekend work may be required to attend events as the business requires

 This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.

Deadline for applications: Wednesday, 4th of December 

The Jesuit Refugee Service (JRS) is an international Catholic organisation, founded in 1980 with a shared global mission to accompany, serve and advocate alongside and for the rights of refugees and forcibly displaced people. Our work is based on hospitality, carried out in a spirit of compassion and solidarity, encouraging participation and community, aiming to kindle hope, secure justice and affirm the dignity of refugees and forced migrants. Based in the Hurtado Jesuit Centre in Wapping, East London, JRS UK supports refugees and asylum seekers in the UK and works in wider collaboration with JRS offices around the world.

We employ 29 full-time and part-time staff and have around 100 volunteers, from a wide variety of backgrounds, nationalities, and generations; people of all faiths and none; including refugees, young graduates, and vowed members of religious congregations. In order to deliver our work, JRS UK generates around £1.8m in income each year, a substantial percentage of which is generously donated each year by Jesuits in Britain.

After nine years of successfully growing and developing JRS UK, our Director Sarah Teather is stepping down to pursue new projects. Under Sarah’s inspiring leadership, JRS UK has been on a transformational journey to mature as an organisation, now delivering a range of services including providing advice, support and hardship grants, outreach services and advice, including legal advice. Much remains to be done in serving the people we exist to support, and we seek a new Director to take over from Sarah.

Our new Director will, in collaboration with the Management Board, staff and stakeholders, build on developments of recent years and develop JRS UK’s strategic vision in response to changes in the external refugee and asylum-seeker environment, and be capable of reaching out beyond the current polarised debate to build mutual understanding. 

We are looking for an expert leader and manager who brings knowledge and experience of the refugee sector. You will be participative in style, approachable, and committed to the JRS UK mission of walking alongside refugees. It may be that you already operate in a CEO role or similar, or that you are looking to transition into your first executive director role, while bringing transferable leadership experience.

You will be joining an exceptional organisation and will lead a dedicated team of staff and volunteers. JRS UK is rooted in Church teaching but is open to people of all faiths – and none – and people who work for us are proud of the multifaith team and approach. While you will need to demonstrate sympathy and respect for Catholic Social Teaching, we welcome applications from candidates from all backgrounds and beliefs.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.

About Global Witness

Our goal is a more sustainable, just and equal planet where humanity is propelled forward, away from the toxic practices of the past. This means fossil fuels staying in the ground, climate-critical forests standing tall and those on the frontline fighting the climate crisis, who defend our planet, are protected from persecution and attacks. 

We want justice for those disproportionately affected by the climate crisis: people in the global south, indigenous communities and communities of colour, women and younger generations. And that the necessary energy transition is done equitably and with the interests of those groups in mind.

To do this we have to stand up to the corporate drivers of the climate crisis - the fossil fuel companies that continue to extract and burn when the science is telling us to stop, the global banks financing deforestation and the businesses that turn a blind eye, or worse are complicit in, attacks on defenders.

For us to succeed, we need to embody the principles we fight for. Global Witness strives for cohesion, solidarity, and inclusion as only together can we protect one another and the planet to build a better and more just future.

About the role

Leading a team of key investigators and working on shared goals with the Fossil Fuels Campaigning Lead, you will deliver impactful and credible investigations which help dismantle the power of the fossil fuel industry.

You will be responsible for building strategic, innovative and focused investigations, followed by strategic storytelling and collaborative advocacy to ensure they create the change we need at this critical time.

About you

You’ll bring your significant experience and expertise in all aspects of designing and overseeing successful investigations . You embrace collaboration, bringing compelling and authentic communication skills where you listen, engage and influence at all levels, with a broad range of individuals and organisations.

As an agile leader, you will drive and support an empowered and valued team  accountable for the work they do.

Finally, you’ll have a strong affinity to Global Witness’ values. You’ll thrive in an environment where you frequently work with others to achieve our ambitions.

Working for us

Global Witness has a talented team of people worldwide with offices in London, Washington DC, and Brussels. We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas, and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation, or identity.

We are currently operating within a 4-day working week as part of a Shorter Working Week Trial. All our full-time employees work a 30-hour week with a Friday off as standard until May 2025. 

We offer an excellent benefits package including a competitive salary and annual leave / vacation days . We also offer healthcare insurance and policies to support you during key life events.

This role is open to be based in London U.K., Washington D.C. U.S.A. or Brussels, Belgium. To be considered for this role you must be able to provide proof of your eligibility to work in the relevant location.

Applying

Please send in your CV (max 2 pages) and your responses to the shortlisting questions bby Midnight 4th December 2024

Shortlisting Questions

1) What do you see as the biggest opportunities for telling stories about the negative impact of fossil fuels in 2025?
2) Which media markets do you think we most need to engage to drive impact on tackling fossil fuels
3) In what ways can investigative storytelling drive campaigning impact?

To help us track your application please use the following in the subject heading of the email: Head of Fossil Fuel Investigations and please use the following file name protocol for your CV: ‘First Name_Last Name_CV’.

 Interview

Virtual interviews will be held virtual on week commencing 9th December but if anything changes, we will let you know. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.

If you have a disability and would prefer to apply in a different format or would like us to make any reasonable adjustments to enable you to apply or attend any interview, please let us know.

Equality and Diversity

We would appreciate your participation in completing our Equality and Diversity Monitoring Form.

Global Witness wants to meet the aims and commitments set out in its Diversity, Equity, and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.

We need your help and co-operation to enable us to do this, but filling in this form is voluntary. The information provided will be kept confidential and will only be used for monitoring purposes.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

Anna Freud have formed the first pan-London Alliance with Safer London, St Giles Trust, New Horizon Youth Centre, and The Mayor’s Office for Policing and Crime (MOPAC) to deliver the Children and Young People’s Violence and Exploitation Support Service (CYP-V&ESS). For anything up to 2 years, young Londoners will work with our Specialist or Expert Caseworkers who will work alongside them around areas including around safety awareness, improving health and emotional wellbeing, as well as improving relationships with peers and family dynamics. The Alliance Coordinator will be uniquely placed as while Anna Freud will be hosting the role, they will be accountable to the Alliance Manager and the wider Alliance Management Team made up of members of several partner organisations.

The Alliance Coordinator role will support the Alliance Manager by overseeing administrative tasks, communicating with stakeholders and ensuring support is available across the alliance. Experience of liaising effectively with a variety of individuals, organisations, and service providers at all levels is essential to ensure good relationship building and effective communication.

We are seeking an experienced candidate who has provided senior secretarial or administrative support to individuals or a team. They will demonstrate the ability to work across several internal and external teams/departments with their own organisational needs and priorities.

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours our London site (4-8 Rodney Street, London N1 9JH). Please note: attendance at other Alliance sites may be required (e.g., Safer London, 154-156 Blackfriars Road, SE1 8EN; St Giles Trust, 64–68 Camberwell Church Street, SE5 8JB; or New Horizon Youth Centre, 68 Chalton Street, NW1 1JR).

Contract duration
Fixed-term until May 2027.

Closing date for applications
Midday (12pm), Wednesday 4 December 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview
Shortlisted applicants will be notified no later than Tuesday 10 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews
Interviews will be held on Thursday 12 and Friday 13 December 2024.

How to apply
Please click on the 'Apply’ button to find out more. We are unable to accept CVs and kindly request no contact from agencies.

You will be a creative teacher, or former teacher, who is excited to turn the biggest issues in the news into engaging lessons for 10- to 16-year olds, with a particular focus on our bespoke projects and events. You’ll research global topics and consider the best angles and innovative activities.This material will build children’s knowledge about the news and the essential skills they need to make sense of it, through discussion-based activities.

You’ll be responsible for overseeing production of our world-class lessons, live events and Festival resources, with help from a supportive, collaborative team and a wealth of journalistic expertise from across The Economist Group. You’ll be a driven, collaborative manager, able to coordinate a variety of stakeholders including freelance collaborators and internal volunteers, and manage our core content team of Designer and Educational Content Lead.

You will manage projects that help develop the content we offer to schools globally. From implementing AI to unlocking the power of translation, you’ll ensure projects are managed effectively, meet deadlines and keep to budget. You’ll work with the leadership team to monitor and evaluate the success of these projects and scope new areas for growth.

Reports to: Programme Director
Hours: Full time with flexible hours. Core hours are 10am to 4pm. 
Contract type: fixed term maternity cover May 2025 – May 2026
Location: Hybrid. Central London two days per week (Wednesdays and Thursdays) and remote working.
Salary: £45,000 per annum 
Closing date: Friday 13th December, 5pm (GMT)

We will contact all applicants after the closing date.

Are you passionate about shaping the future of education and family support? Ready to make a real impact on children’s lives? SHS is on the lookout for a Policy and Campaigns Executive to help us create lasting change by ensuring every child gets the education they deserve.

About the Role:

• Salary: £31,094 - £33,439 (depending on experience)

• Location: Flexible – a mix of remote work and office presence in East London

• Hours: Full-time, permanent. Part-time hours are possible for the right candidate.

With nearly 1 in 5 children missing enough school to damage their education and future life chances, school attendance has become one of the biggest challenges facing the new government. 

As a Policy and Campaigns Executive, you will collaborate with our Policy and Engagement team, crafting policy briefings, building campaigns and organising events to influence policy makers and opinion formers about the best way to break the barriers of low school attendance and poor educational outcomes. 

Ideal Candidate: This role is perfect for someone with experience in policy and public affairs who’s ready to elevate their career. If you have experience working with MPs, charities, or think tanks and are familiar with the Westminster political landscape, we would love to hear from you. 

Key Qualities and Experience:

• Strong policy writing skills

• Experience in political engagement and identifying opportunities for impactful change.

• Knowledge of the education sector is desirable but  a passion for fostering equal opportunities for all children is a must

Benefits:

• 28 days’ holiday

• Pension and life assurance

• Access to an Employee Assistance Programme

Bring your skills, drive, and commitment to SHS, and join us in making a real difference in children’s lives

The Communications and Information Officer is responsible for our external communications, our social media channels, and maintaining and managing our website. Working mainly with colleagues from the Sector Support and Grants team initially, to raise awareness about the impact of our work as well as the work of the legal advice charities we support. The role will also support Events and Fundraising team to achieve greater participation in our fundraising events, and better engagement with supporters across the legal sector. The role holder will help to create and implement a sustainable communications plan and social media strategy, generating innovative content to grow our online presence and increase engagement.

We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all.  You will bring excellent digital skills; experience in a communications and marketing, public relations and/or digital role; and a proven ability to effectively write and edit copy for different audiences.

Main duties and responsibilities

• Creating contents and planning communications
• Website management
• Social media management
• Events and fundraising
• Contact management system management
• Public relations
• Data protection

Person specification, essential criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent digital skills, including experience of content management systems such as WordPress
• Experience in a communications and marketing, public relations and/or digital role and understanding of organisational branding
• Proven ability to effectively write and edit copy for different audiences
•  Confidence with IT including Microsoft Office suite
• Excellent proofreading, copywriting and editing skills
• Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
• Excellent attention to detail
• Good eye for design and some experience with design software such as Canva or InDesign
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Highly motivated, with ability to work on own initiative as part of a small team
•  Flexibility and willingness to learn new skills; professional, reliable and responsible
•  Ability to occasionally work outside office hours as required (with time off in lieu), particularly in the build-up to events, on the days of events and in other busy periods
•  A positive attitude to problem-solving and finding new solutions

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme (5% employer, minimum 3% employee)
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

Please see attached Recruitment Pack for more details and specifications about the role.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life. 

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger. 

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes. 

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. 

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

The Philanthropy and Partnerships team at Impetus is a friendly, driven team that is passionate about building fantastic relationships with a variety of funders that lead to meaningful outcomes for the young people we serve. The Head of Engagement role sits within the wider Philanthropy and Partnerships team, working alongside colleagues driving forward philanthropic income generation and donor retention. It plays a critical role in the stewardship of our partnerships and provides our funders with the chance to give their time and expertise as well as their financial contributions.

As Impetus embarks on a new five-year strategy, we are driving forward our ambition to grow our income and support more young people. A key element in achieving this ambition is sustaining a high-performing engagement programme which will support our fundraising activities. This is therefore an exciting time to be joining the team to help us meet our goals and continue transforming the lives of young people.

About this role

We’re looking to recruit an experienced individual who will lead on the donor engagement for all Impetus donors. This person will bridge the gap between our funders and the work we do with organisations in our portfolio and other partners to transform the lives of young people.

They will be primarily responsible for leading and delivering engagement through volunteering activities, and through this securing ongoing support for Impetus’s work. The role is strategic, working in close collaboration with our Investment team to first identify suitable volunteering opportunities via our portfolio partners and then working in close collaboration to deliver opportunities which closely align with the aims of our funders. Our volunteering activities span online CV workshops through to in-person Insight Days, work experience and beyond. The volunteering programme is a vital component of our stewardship offer to our donors, who seek opportunities to meet and support the young people that Impetus serves through the organisation in its portfolio.

The postholder will also support the Head of Engagement (Pro Bono) to enable Impetus to source pro bono support from corporate partners. The role line manages a Philanthropy Officer who facilitates the day-to-day running of volunteering events with partners.

Key responsibilities

Volunteering

• Manage and deliver c.50 online and in person meaningful volunteering activities a year via Impetus portfolio partners.
• Through this delivery of c.50 activities, support the management of Impetus’s funding partnerships, including Corporates, Individuals and Grant Making Trusts, to ensure donors are engaged with Impetus’s work and continue to support.
• Lead meetings (online and in person) with funders to identify their volunteering needs and drive forward engagement opportunities.
• Liaise closely with the Impetus Investment team and organisations in our portfolio to build relationships and craft the planning and delivery of a high-quality programme of volunteering sessions.
• Deliver new strategic opportunities to advance our volunteering programme, including the set-up and initial delivery of a new mentoring programme.
• Identify other new donor engagement opportunities through relationships with our portfolio, expanding the range of opportunities available to donors in response to need and availability.
• Craft relevant communications and collateral for the volunteering programme, alongside Development Directors and the Communications team.
• Ensure all communications with external stakeholders are prompt, clear and compelling.
• Work closely with account managers to ensure effective stewardship over the course of donors’ annual giving cycles, strategically advising on when to hold and host volunteering opportunities.
• Lead on the data analysis of the volunteering programme, regularly feeding back to the Development Director and Investment team in written, verbal and presentation form.
• Ensure the systems and processes around volunteering are maintained and up to date, as well as ensuring the effective use of Salesforce to hold key data.
• Line manage the Philanthropy Officer and oversee their work plan and development.
• Be prepared to travel across London to deliver volunteering events at corporate partner premises.
• Come into the London office two times per week.
• Attend Philanthropy team events outside of work hours including our evening Summer Party; our Saturday Triathlon; and our evening Transforming Lives Dinner. These are in London and outside of London.

Pro Bono

• Support the Head of Engagement (pro bono) in delivering new pro bono partners, including supporting the research of new partners and attending meetings (where necessary) to build new Pro Bono relationships.
• Working alongside the Head of Engagement (pro bono) and the Investment team, to source external support for pro bono projects. You may also support in monitoring the delivery of these projects and reviewing the quality of execution.
• Support in the stewardship of existing pro bono partners including leading appropriate meetings or Lunch and Learn sessions.
• Record all pro bono contacts and projects within Salesforce database.

Other

• Demonstrate professionalism and best practice in all duties. 
• Share the learning from our work across the team, across the organisation and externally.
• Work within Impetus strategy, policies and procedures. 
• Attend Impetus events to provide support to Philanthropy team. 
• Represent the Philanthropy team on internal projects, working groups and committees as required.

Person specification

Essential

• Experience of running a volunteering or membership programme and familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
• Exceptional project management experience, with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
• Proven experience of maintaining and developing excellent relationships and partnerships with a range of stakeholders, each with different needs.
• Ability to proactively seek and originate new business and activities whilst maintaining and developing existing networks.
• Understanding of the role which skilled volunteering can have for charities.
• A strong interest in partnering closely with charities that are committed to learning about the role of volunteering, building out their volunteering programme and working collaboratively to co-design opportunities for Impetus funders.
• The ability to grasp and interpret complex ideas, including the venture philanthropy model of Impetus and the private equity industry.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.
• Growth mind-set: seeks out and acts on feedback in order to improve performance.
• Presence, credibility and ability to look beyond own area of expertise.
• Excellent line management and staff development skills.
• Excellent team player, with a commitment to working in a collaborative and inclusive style.
• Excellent organisational skills with the ability to work independently to prioritise workload and manage conflicting demands in a fast-paced environment.
• Excellent IT skills with experience and knowledge of Microsoft Office and experience in using Salesforce or a comparable CRM system.

Desirable

• The ability to work through the fundraising cycle with donors.
• The ability to work through the pro bono engagement cycle with donors.
• Experience of working in a similar role.
• Knowledge or experience of the youth or charity sector.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative andgets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. 
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission. 
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Monday 02 December 2024.

Interviews

First round interviews will take place: week commencing 09 December 2024

Second round interviews will take place: week commencing 16 December 2024

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Circa £43,000 per annum

x2 positions available

Permanent

Part home/part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Foundation Partnerships team at the UK Committee for UNICEF (UNICEF UK) builds long term relationships with private, institutional, and statutory funders. We have achieved significant success in recent years and are ambitious to do more.

We are currently recruiting two Foundations Managers to join the team. The Foundations Managers will be key to enabling us to achieve even greater results for children.

As a Foundations Manager, you will research, develop, and manage relationships with our partners and prospects, with a particular focus on partnerships at the six and seven-figure level. You will have the opportunity to work within a supportive, enthusiastic and experienced team to cultivate strategic, valuable partnerships for UNICEF UK.

We are looking for excellent communication skills, both written and oral, plus the ability to develop effective relationships with donors to ensure outcomes are maximised for both UNICEF UK and our partners. You will have experience in fundraising, including developing and coordinating successful proposals. You will also have experience managing grants, including reporting (narrative and financial) and compliance with contracts. You will need to be a positive team player, able to work to tight deadlines and manage conflicting priorities.

Act now and visit the website via the apply button to apply online.

Closing date: 8am, Monday 2 December 2024. 

First Round Interview date: Tuesday 10 December 2024 via video conferencing (MS Teams).

Second Round Interview date: Week commencing 16 December 2024 in person at UNICEF UK’s London office.

In return, we offer:

• excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
• outstanding training and learning opportunities and the support to flourish in your role
• impressive open plan office space and facilities
• an open culture and happy workplace with colleagues who share the same values and goals, enjoy their work and are motivated to do their utmost for children.
• the opportunity to work in a leading children’s organisation making a difference to children around the world 

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

mySociety is a small, purposeful charity which uses digital tools to help people to participate more fully in democracy, make governments and society more transparent and help people work together to address societal challenges. We’re looking for an experienced fundraiser who has the research, proposal writing and budget development experience to deliver on our fundraising strategy by securing new sources of income from grant making foundations and government programmes, coupled with the strategic planning and management skills to further diversify our income by building our individual donations. You’ll be providing maternity cover and working as part of a nimble, digital-first, and entirely remote team - you can work from anywhere in the UK! You will have the opportunity to meet your colleagues face to face at our quarterly in person team meetings.

The role requires developing existing connections and leads and identifying and building new relationships in order to deliver ~£1 million a year in funding. You’ll be our sole fundraiser, coordinating with our Chief Executive and brilliant, friendly, multidisciplinary programme teams to develop workable, fundable proposals, and to manage and report on grants, acting as the main relationship holder for funders. You will need to be inventive in seeking out potential new funders, and to quickly grasp how the organisation works, with a good understanding of how our technology-led climate, transparency and democracy programmes sit within and extend the reach of broader systems of impact. 

The ideal candidate will be an exceptional communicator, proactive and tenacious at finding and following up leads, flexible and collaborative in approach, with good knowledge of the broader funding landscape and relevant and active connections and networks.

This is a full-time fixed term maternity cover role for 9 - 12 months, starting in February or early March 2025. Ideally this would be a full time role, four days might be considered for the right candidate.

No recruiters or agencies, please.

What does the role involve?

• Deliver on and refine our four year fundraising strategy, building and maintaining a good understanding of the needs of each of our programmes, priorities and desired charitable goals

• Frame our current and planned activity to appropriately align with the priorities of potential funders

• Identify new leads for unrestricted grant funding to support our existing and core activity 

• Identify relevant restricted grant funding for projects that align with our existing priorities and new adjacent areas

• Lead on writing and submitting grant proposals, developing appropriate budgets, logframes, etc in collaboration with other members of the team

• Maintain effective monitoring practices in order to identify new funding opportunities

• Maintain our database of funders and potential funding contacts

• Contribute to the development of the organisation’s wider strategy, through knowledge of the funding landscape

• Produce regular reports on fundraising progress against targets

• Develop mySociety’s broader income generation work, building individual giving and other approaches as appropriate

• Own the relationship with existing funders and be their main point of contact within mySociety

• Lead on grant agreement/contract negotiations and compliance

• Ensure all relevant team members are fully briefed on the terms and conditions of funding agreements, including key deadlines

• Provide regular updates to funders on progress, and share insights and news with them

Requirements

We think this position would suit you best if you have some or all of the following:

• Demonstrable fundraising track record; both quantitatively in money raised, and qualitatively in organisational fit and sustainability

• A proactive and resourceful approach

• Great personal rapport and people skills, able to quickly make connections and build productive and effective relationships

• Breadth of experience and interest in developing different income streams

• Excellent communication skills, both written and oral - able to capture the breadth of our experience and summarise it tailored for the needs of each proposal

• Ability to develop the strategic relationship between communications, events and fundraising 

• Strong sector experience, ideally within civic technology or related fields

• Practical and organised for record keeping and reporting

• Able to assess grant opportunities and comprehensively break down proposal requirements into manageable tasks 

• Tech savvy with proven experience of relevant databases and applications

Interested in applying but not sure you have all the skills? Please apply anyway! We support learning on the job and rearranging tasks within the teams to suit the skillsets of the best applicant. Please let us know in your covering letter what your relevant experience is and where you might need to learn as you go.

Got questions? Drop an email to Yolanda Gomes

Benefits

This is a fixed-term maternity cover contract with a pro-rated salary in the range of £55,000 to £65,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and you need to have the right to work in this country (sorry, but we can’t offer help with visas or relocation expenses).

Deadlines and dates

The application deadline is 10pm Sunday 15 December 2024 and interviews will take place in early January 2025  via video conference. We will aim to notify applicants of whether or not they will be invited to interview by the end of December 2024. 

This is a fixed-term maternity cover contract ideally starting February or early March 2025. 

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right. There will also be a practical exercise for longlisted candidates to complete.

We are particularly interested in improving the diversity of our team and we welcome applications from all suitably skilled and experienced people, and particularly from candidates with Black, Asian or other Minority Ethnic heritage, in line with our EDI strategy. 

We are monitoring our recruitment processes to ensure we are doing everything we can to encourage applications from people of all backgrounds. We would ask you to please complete our optional equalities monitoring form. The information you share in the form will be anonymous and will not influence the assessment of your application.

We will shortlist all applications anonymously. So please use your initials rather than your name on your CV and cover letter, and don’t include identifying details such as your name or email addresses on these attached documents.

Please apply directly on our website or via Workable. 

Company Description

Lighthouse Pedagogy Trust is a charity which creates life-changing, education-focused children’s homes, to ensure that children in care have the same opportunities as everyone else. We believe that children growing up in residential care should go on to achieve great things and lead fulfilling lives. We believe that social pedagogy, a focus on education, people, and place, is the best approach to supporting young people.

Our first children's home, opened in February 2022, is an award-winning building that has set a new standard for UK children's homes. You can learn more about the home and even take a virtual tour on our website.

As we continue to grow, we're excited to welcome new team members who are passionate about our mission. We are on the cusp of opening our second home with a third to follow shortly. In September 2025 we will launch a Graduate Diploma with our university partner. Additionally, in 2026, we plan to collaborate with a range of organisations from across the sector to deliver a leadership programme for children’s home managers.

Joining our team at this pivotal stage in our development will provide you with an exciting opportunity to contribute significantly to our expansion.

You can read more about how we're having a positive impact in our Annual Report 2022-2023.

Why Join Us?

Be part of a mission-driven team making a real difference.
Enjoy a supportive, collaborative work environment.
Generous annual leave, starting at 28 days (36 days inclusive of bank holidays) increasing to 30 days with 2 years service and 33 at 5 years.
Great benefits, including company sick pay, employer pension contributions, enhanced maternity and paternity pay, and a cycle-to-work scheme.
Grow with our organisation and contribute to its goals and values.
Benefit from being part of Catch22, a well-established charity, while experiencing the dynamic atmosphere of a startup.

Job Description

The Head of Development and Communications will lead LPT’s fundraising, communications and influencing efforts. You will be joining our team at an exciting stage in our development, and you will have the opportunity to play a pivotal role in our expansion.

In this role, you will face a range of exciting challenges on a daily basis, with key responsibilities such as:

Grant Funding and Social Investment: Drive our mission forward by crafting innovative fundraising strategies, writing compelling funding applications and building dynamic relationships with funders to secure essential support for expanding our homes and services.
Communications: Lead our public relations and branding efforts, engaging with stakeholders and the media to amplify our impact and share our story far and wide, while ensuring all staff are informed and inspired through effective internal communications.
Influence and Impact: Champion systemic change in the children’s home sector by forging influential partnerships with government bodies and research institutions, and using impact data to drive forward our work.
Sector Collaboration: Collaborate with others to share best practices and elevate standards across the sector, making a real difference in the lives of children.

Please see the full details in the Job Description. 

Qualifications

The ideal candidate will have:

Strong stakeholder engagement skills, with a demonstrated ability to influence diverse and senior stakeholders.
Excellent communication skills, with high-impact presentation abilities and the talent to present complex information in an accessible way to varied audiences.
The ability to balance strategic thinking with hands-on execution.
Flexibility and organisation, capable of managing multiple projects.
A skilled problem solver and self-starter, able to lead projects independently.
Enjoyment in working as part of a small and ambitious team.
Energy and passion for improving the lives of children in care, and a commitment to the organisation’s growth, goals, and values.

Please see the full person specification listed in the Job Description. 

Additional information

Salary: £50,000
Hours of work: Full-time, 37 hours per week

Application Process

Please upload your CV and submit a cover letter in the 'Message to Hiring Manager' box that outlines:

Why you are interested in working for Lighthouse Pedagogy Trust.
How you meet the requirements in the person specification.

Interviews

Application closing date: Monday 2nd December, 10am.

First-round interviews (online): 5th and 6th December

Second-round interviews (in person): Thursday 12th December

Safer Recruitment 

At Lighthouse Pedagogy Trust, we safeguard all children and young people in our care. As part of our recruitment process, we conduct rigorous checks and vetting of all applicants, in line with legal and regulatory requirements and best practices. 

Everyone who works in our homes will be responsible for safeguarding young people and putting their safety and wellbeing first.

This role is subject to an Enhanced Disclosure and Barring Service (police records) check, including overseas police checks where necessary. Please note that this post is exempt from the limitations of the Rehabilitation of Offenders Act, and as such, all previous cautions and convictions will need to be disclosed as part of any application.

For further information about the process, please go to:

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

CharityJob does not allow for links to be poses. Please follow our linked ATS to view advertisment with relavent links. 

The Senior Programmes Manager: University Access will play a pivotal role in the University Access and Digital team, overseeing and managing the delivery of high-impact interventions, including UK Summer Schools, The Sutton Trust Fulbright US Programme and Teacher Champions, that support young people from underrepresented backgrounds in accessing highly selective universities. The role requires someone with a strong understanding of the barriers faced by young people from disadvantaged backgrounds, and a commitment to supporting them in reaching their potential.

With strong project management skills, key responsibilities include managing the programme partnerships, overseeing the marketing and applications process, monitoring and evaluating the impact of our programmes, continuously refining processes for improvements, and ensuring that the evolving needs of the target demographic are met. The post holder will also be expected to share best practice across the organisation and be a key contributor to the development of the Trust’s strategy for engaging schools, teachers, and students.

Main duties

Ongoing Programme Management

• Leading on the day-to-day project management and delivery of the Trust’s Higher Education access programmes with oversight and support from senior staff, including UK Summer Schools, The Sutton Trust Fulbright US Programme and Teacher Champions.
• Oversee the performance of 12 UK universities delivering the Sutton Trust’s Summer School programmes, the US-UK Fulbright Commission, Causeway Education, and other external partners. This includes:
  • Managing partner performance against contractual obligations, including reporting and invoicing.
  • Building and maintaining effective and enduring relationships, including the onboarding and training of new partners.
  • Establishing a culture of collective learning through planning and delivery of events and best practice sharing.

• Overseeing the monitoring and evaluation of university access programmes in collaboration with external evaluation partners and internal teams; collating data and producing reports, ensuring the effective dissemination of findings and using these to refine programme design.
• Ensuring effective tracking, reporting, and management of programme data for university access. This includes using Salesforce (our CRM) for tracking partner performance, participant data, and programme outcomes.
• Managing programme budgets and reporting on financial status internally.

Programme innovation/development

• Proactively developing strategies to enhance programme delivery, ensuring programmes maintain their quality and reach, with a focus on continuous improvement.
• Managing the development, implementation, and evaluation of special projects designed to evolve and improve university access programmes. 
• Development and implementation of the school and teacher engagement strategy to support our programme aims and contributing to trust-wide strategy in this area, with support from senior leadership.
• Helping to develop new programmes, including contributing to the drafting of funding bids by Development colleagues.

Team Management & Organisational Duties

• Line management of the Senior Programmes Officer: Marketing and Communications and the Programmes Assistant: University Access and Digital
• Contributing to the leadership of the University Access and Digital team, working closely with the Head of University Access and Digital and other senior programme managers to ensure effective and coherent management of all access-focused programmes
• Representing the Trust at external speaking engagements, as well as contributing to fundraising and donor-related activities when required
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Strong project and stakeholder management skills, with experience in managing partnerships, overseeing programme delivery, and financial control.
• Experience line-managing staff and motivating and supporting teams to deliver successfully
• Proven experience in designing, managing, and delivering high-quality programmes ideally with a focus on young people facing barriers to Higher Education.
• A strong understanding of the widening participation sector and the challenges faced by young people in accessing top-tier universities.
• Experience working with schools, colleges, or universities,
• Demonstrated ability to analyse data to inform decision-making and to use insights to improve programme delivery.
• Experience of working with CRM systems (e.g. Salesforce)
• Excellent communication and interpersonal skills, able to effectively represent the Trust at all levels.
• Strong budget management and numerical skills.

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• High attention to detail, initiative, and the ability to take responsibility for multiple tasks.
• Personable, flexible, and discreet, with the ability to thrive in a small team environment
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £46,500-£49,500
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check will be required

Interviews

Applications should reach us by 9am, Monday 2nd December, with first round interviews held over Zoom on Wednesday, 11th December , and second round interviews held at our London offices on Tuesday, 17th December.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.