Jobs in Swanscombe

£48,600 - £52,900 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

This is an exciting new role within our Strategic Communications, Campaigns and Brand team. The Senior Strategic Communications and Campaigns Manager will be leading strategic content and public affairs within Prostate Cancer UK.

You’ll drive all our major campaigns and the development of the multiyear messaging narrative, all while directing and collaborating with a diverse and talented team of specialists. Your work within strategic communications and campaigns will inspire action and drive positive change for men with, or at risk of, prostate cancer.

Working closely with the Head of Strategic Communications, Campaigns and Brand you’ll outline and develop our narrative to our audience and communities, ensuring our campaigns are integrated across the Communications directorate and the wider organisation. You’ll manage the strategic content and public affairs teams as the key point of contact of our external public affairs agency.

What we want from you

You’ll have strong experience in scoping, developing and delivering effective and compelling communications and major strategic campaigns. 

A strategic thinker who can drive results and think long-term. You’ll be working on policy issues and successfully developing a multi-year narrative. while balancing getting involved with the team and the details.

You’ll be a strong collaborator who can build great relationships with different Communications team, Fundraising and external partners. You’ll be a natural leader who knows how to inspire and manage a team, supporting creativity while meeting deadlines and objectives. You’ll be an excellent communicator – who’s comfortable communicating complex technical information to general audiences.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 8th December 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024. The interview process is expected to consist of two stages. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

HR Advisor - £33,000 - £35,000

Field Lane is committed to providing exceptional client-centred services while fostering a supportive and professional working environment. We are seeking a pragmatic HR Advisor to join our team and play a pivotal role in managing employee lifecycle and engaging in a variety of HR areas. If you enjoy being the go-to expert for providing HR advice and supporting a thriving workplace, we’d love to hear from you.

The role:

As the HR Advisor you will oversee all employee relations cases and improve the efficiency of our processes, providing advice and training to managers. You’ll support and resolve a broad range of HR matters throughout the employee lifecycle, as well as work on HR projects.

Key responsibilities:

As an HR Advisor, you will:

• Provide expert advice and guidance to managers on HR policies, procedures, and best practices.
• Support recruitment processes, including drafting job descriptions, managing interviews, and onboarding new hires.
• Handle employee relations issues such as grievances, disciplinary, and performance management.
• Contribute to HR projects and initiatives, such as diversity and inclusion, employee engagement, and wellbeing programs.
• Ensure compliance with employment legislation and company policies.
• Maintain accurate HR records and prepare reports on key metrics.

About you:

We are looking for a motivated individual with the following skills and experience:

• Proven experience in a HR advisory role, managing employee relations cases and building strong working relationships.
• Strong understanding of employment law and best practices.
• Familiarity with confidentiality and data protection laws.
• Ability to adapt quickly and implement new processes.
• Experience with People Planner (Access), Moorepay, or Sage is desirable.
• Excellent communication skills, problem solving and organisation.

This role is split between the office three days per week, and home the other two. We are open to accommodating flexible and part-time working patterns to support your work life balance. Please let us know about your preferences. We have an office in central London, near Buckingham Palace.

If you would love to use your skills, talents, and experience to be part of positive change, we would love to hear from you. Please click Apply to send your CV and a short covering note telling us why you would like to join Field Lane and why this role is a great fit for you.

Closing date:

18th December 2024

Our vision is that church buildings across the UK are well maintained, open to everyone, sustainable and valued. Join our team as a Fundraising Officer to help support our work in keeping the UK's historic churches open and in use.

Background

We're hiring a new Fundraising Officer to work within the Fundraising team. You will be the first point of call for all enquiries and donations from our Friends and supporters. You'll work to establish and maintain effective engagement with them, ensuring that they feel valued and appreciated. Working with the Fundraising Manager, you will process and bank payments and thank all donors.

You will also assist with our events programme, legacy administration and fundraising communications, including some graphic design.

This role is an excellent opportunity for a candidate who is interested in learning and developing experience in different aspects of fundraising. In return for the right candidate, we offer a competitive salary, attractive historic offices near Westminster Abbey, and a friendly team environment where your contribution will be appreciated and your skills can be grown.

To find out more about this role and apply, please visit our website via the Apply button.

Closing date: Noon on Monday 16 December 2024
Interview dates: Thursday 19 December and Friday 20 December 2024 in Westminster

Position Title: Programme Officer - Systems Improvement
Advertising Reference: 2408
Location: London Fields, Hackney
Status: Permanent. 35 hours per week. 
Salary: (Band 4) £35,886.00 per annum, with 3 years of annual salary increment increases. Generous benefits package including annual salary review, 30 days annual leave plus Bank holidays, and 3 days of Christmas closure. 

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Our Programme Officer role is vital to the smooth running of our Systems Improvement team’s projects. You will be a key part of our delivery which focuses on supporting multi-agency local area partnerships to improve their SEND systems & processes. In particular, we see a key element of this role as supporting our work which supports local areas to improve inclusion in all of their educational settings.

Programme Officers are given discrete elements of projects to lead and deliver with engagement from other team members and an identified project lead. One day you might be co-facilitating a focus group with parent carers to understand the current strengths and challenges of co-production in a specific local area; and the next, analysing a local area’s data to shape the next steps of a project improving outcomes for children with special educational needs and disability. 

This role will support the delivery of and take responsibility for identified elements of NCB and Council For Disabled Children’s (CDC) multi-agency SEND Systems Improvement contracts, which aim to improve practice and in turn influence policy. You will work with a variety of stakeholders including the Department for Education, Parent Carer Representative bodies and Integrated Care Systems from across England alongside local authorities working collaboratively to ensure the best outcomes for children and young people.

Applications close at 08:00am on 5th December

Please quote the job title and reference number in your application. CVs will not be accepted.

Assessment and interviews to be conducted on 12th December. Please note that only shortlisted candidates will be contacted.

*Please note - this role my close early if high number of applications are entered. Please enter your application as early as possible.*

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.

No agencies please.

About Us

The British Board of Film Classification (BBFC) is an independent not-for-profit organisation and the UK’s authority on age ratings for films and digital content. Our mission is to empower audiences, especially parents, to make informed decisions about what their families watch. We are at the forefront of regulatory policy, advocating for the protection of children in an evolving digital landscape.

Please note that this role can be offered on a 4 day per week or 5 day per week basis. Candidates are encouraged to apply and discuss further at application stage.

The BBFC is at an exciting time in its journey, working in partnership with regulatory bodies around the world to establish a new organisation that uses the power of AI to respond to the ever-changing need to provide locally recognisable ratings on media and digital content globally. The BBFC is also developing a bespoke AI tool to identify and tag content issues, with the potential to bring large-scale efficiencies to the classification process domestically and globally. Through a new trading subsidiary, the BBFC will deliver the culmination of over seven years’ work, developing new technologies to improve how we view content and represents a major opportunity to reshape content classification, making it more cost-effective, faster and globally scalable. The Chief Financial Officer will play a pivotal role in the roll-out and development of our new ventures.

The Role

The Chief Financial Officer will be responsible for providing strategic leadership across finance and the broader strategic growth of the BBFC. Reporting into the Chief Executive Officer and as part of the ELT, your responsibilities will be as follows:

• Lead the delivery of all required financial resources and advice to enable the highest quality services to internal and external stakeholders
• Lead and engage in strategic discussion and decision-making as member of the Executive Leadership Team and other governance committees
• Work with internal and external stakeholders in the roll-out of the BBFC’s new AI tool and commercial trading subsidiary
• Provide management information and analysis of the BBFC’s actual and forecast financial performance, providing a business partnering service to colleagues; producing concise and meaningful commentary on performance against agreed targets and comprehensive risk analysis
• Manage the BBFC finance team (2 staff), supporting in mentorship, training and skills development
• Build and contribute to external networks and commercial partnerships, building on BBFC’s reputation, and ensure that BBFC learns from and builds on best practice
• Accountability for the organisation’s financial accounts and the other statutory financial information
• Act as the main point of contact for external Auditors, HMRC, Banks, Investment Managers, Suppliers and any other appropriate body to ensure the BBFC’s financial and commercial interests are protected
• Ensure compliance with current UK legislation, including the Companies Act, HMRC regulations, and any other relevant legislation. Maintain a register of policies

About You

• You will be an experienced Finance Director, Chief Financial Officer or equivalent.
• You will be a qualified accountant (CCAB or equivalent) or qualified by experience with extensive relevant experience in a similar role
• You will have experience in operating at executive leadership level, including working closely with C-Suite level individuals and Board members to oversee financial strategy for an organisation
• You will be proactive in identifying solutions and be able to make decisive values-based decisions
• Experience of working with investors and raising funds desirable
• Candidates from all sectors are encouraged to apply

What’s on offer

• Salary of c. £100,000 per annum dependent on experience
• Employers’ pension contributions up to 15% depending on age and length of service
• Hybrid working of 2 days per week in the office and remainder up to you
• Part-time or full-time working options available (4 or 5 days per week)
• 25 days annual leave per year + bank holidays (rising 1 day per year of service up to a maximum of 30 days)
• Contributions to health costs including dental, sight, and health screenings
• Free weekly staff screenings of films and partial costs of cinema tickets and streaming sites covered

Ivy Rock Partners are partnered exclusively with the BBFC in the recruitment of its Chief Financial Officer.

Please apply below or contact Holly Arrowsmith for further information.

Ivy Rock Partners is proud to be working with CILEX in recruiting a new Chief Financial Officer, which will suit any candidates looking for a predominantly remote/working from home model. ( also option of 4 days per week)

CILEX is the professional institute for specialist criminal, civil and family lawyers and for paralegals. With over 17,500 members we are the second largest professional body in England & Wales as well as being in many dimensions the most diverse of the legal professions.

CILEX earns its income from a combination of membership fees, qualification-based education, examination fees and income from training and other products and services to employers of legal professionals and higher and further education partners. In addition to its annual revenues of c.£11m the institute holds assets of c. £10m of which c. £7m is managed by Barclays Wealth. The finance directorate combines the finance, compliance, IT and HR functions.

Since 2018 CILEX has been following a radical strategic plan that aimed to transform the standing of the profession to cement its equivalence to solicitors that was granted in changes made in legal services legislation from 2007 – 2014 by:

• Working with government and regulators to remove the final legislative and regulatory barriers to genuine equivalence.

• Developing a new qualification and apprenticeship standards that deliver a product better aligned to market requirements.

• Expand the membership proposition.

• Grow the institute through a programme of acquisition and product development

• Changing the delegated regulatory arrangements that govern the profession

• Transform the operating model and supporting technology that delivers our products and services

As we near the end of this transformation programme we have been making significant changes to the leadership and organisation of the institute to both improve accountability and ownership of performance and to build a culture that empowers leaders to deliver against a clear set of strategic goals agreed by the Board.

We now look to appoint a Chief Financial Officer who will report to the Chief Executive with a very specific brief aimed at ensuring we can maximise the return from the very significant investments we have made in product and technology and the recent acquisition of the Institute of Paralegals.

Key Accountabilities:

• Enhancing the capability of the finance function to operate independently of direct supervision in the day-to-day execution of core activities, processes and reporting

• Ensuring that the supporting technology is fit for purpose and enables the minimum amount of ‘double handling’ or reprocessing in core finance processes

• Taking ownership of working capital and developing a programme of debt re[1]payment that strengthens our balance sheet and enables further investment in product and technology

• Ensuring that the IT department and the core systems it supports are fit for purpose and exploited to the maximum to deliver lowest cost technology support for products and services

• Maximising the return from our cash assets over the long-term

• Ensuring a successful annual audit and the preparation of the Annual Report & Accounts

• Ownership of the risk appetite, risk management process and internal audit

• Ownership of the annual plan and budget process and the reporting of performance to the executive and the Board.

Direct Reports:

• Head of Finance

• Head of IT

• Head of Compliance

• Head of HR

The CFO is a senior member of the Executive Team and attends Board and the finance and audit and risk committee. They have a dotted line reporting relationship with the Chairs of both these committees.

Personal Capabilities:

Essential:

• A strong commercial understanding and experience of being a finance leader in a commercial environment.

• Fully qualified status (ACCA, CIMA or equivalent)

• An appreciation of operating and reporting systems and how to exploit their full potential

• Collegiate, approachable and willing to get involved in order to get things done

• An effective team coach and leader, able to set standards and help teams embrace and achieve them

• Able to work with a remote team that gets together occasionally.

Desirable:

• Experience in professional services

• Experience integrating financial system

Application Timetable:

• Application Deadline: Tuesday 3rd December 2024
• Shortlisting: Friday 6th December 2024
• First Stage Interviews: Monday 9th and Tuesday 10th December 2024
• Final Stage Interviews: 16th and 17th December 2024

​For more information about the role, please contact Phil Southern at Ivy Rock Partners for a confidential conversation.

Ivy Rock Partners is delighted to partner with a globally renowned institution in search of a Senior Finance Business Partner. This exciting opportunity is an initial 3-6 month contract with scope to go permanent, ideal for a driven finance professional ready to take on a pivotal role in a dynamic, high-performing team.

The Role

As a Senior Finance Business Partner, you’ll bring your expertise to two key faculties, providing strategic and financial leadership. Acting as a trusted advisor to senior stakeholders, you’ll ensure that finance sits at the heart of decision-making processes. This is a role where you can make a real impact, combining strategic insights with hands-on financial management to drive operational and academic success.

What You’ll Do

• Take ownership of forecasting and reporting cycles, ensuring faculty income and expenditure budgets are both accurate and actionable.
• Provide expert financial analysis and insights to inform strategic decisions.
• Build and maintain strong relationships with senior stakeholders, offering rigorous challenge and assurance across financial activities.
• Develop and implement tools for budgeting, costing, and forecasting, seamlessly integrating them into existing processes.
• Drive financial literacy and process improvements across the faculties, embedding best practices and ensuring robust financial controls.

What We’re Looking For

• Essential Skills & Experience: A professional accountancy qualification (ICAEW, ACCA, CIMA, CIPFA, or equivalent). Proven experience in management accounting and finance business partnering. Exceptional analytical skills, with the ability to communicate complex financial information clearly to non-finance stakeholders. Advanced Excel proficiency and strong financial systems expertise. A track record of engaging with senior stakeholders and operating under pressure to meet deadlines.

• Desirable Skills: Knowledge of financial systems such as Business World/Agresso/Unit 4. o Line management experience.

Why This Role?

• Competitive salary
• The chance to contribute to the success of world-leading faculties.
• A flexible working environment based in central London, with the opportunity to work remotely part of the week.
• The ability to grow your professional network in a globally recognized institution.

Please get in touch with Megan Hunter for a confidential conversation about the role.

Job Opportunity: Carer's Assessment Caseworker

Are you passionate about supporting unpaid carers and making a real difference in their lives? Our client, a well-established charity, is looking for a dedicated and empathetic Carer's Caseworker to join their dynamic team.

• Role: Carer's Assessment Caseworker
• Organisation Type: Charity
• Location: London (Hybrid Working)
• Salary: £15+ per hour
• Employment Type: Full-time, temporary (37.5 hours per week)

Role Overview: As a Carer's Caseworker, you'll provide essential support to unpaid adult carers by conducting assessments, developing individualised care plans, and partnering with local organisations to raise awareness of carers' rights. This role plays a key part in ensuring carers receive the emotional, practical, and financial assistance they need to manage their responsibilities.

Key Responsibilities:

• Conduct thorough carer assessments and create personalised support plans in line with the Care Act 2014
• Assist carers with applications for financial support, including Carers Personal Budgets
• Provide emotional and practical support, particularly during crises
• Facilitate carer support groups and events (occasional evening events may apply)
• Build partnerships with local authorities, NHS bodies, and organisations to raise awareness of carers' needs
• Maintain accurate case records on Carers Network and Local Authority databases (e.g., Mosaic)
• Contribute to reports for management and external funding bodies

The Ideal Candidate:

• Experience working with diverse clients and managing their own caseload
• Strong IT, organisational, and administrative skills to be able to navigate multiple systems
• Knowledge of issues affecting unpaid carers and relevant legislation, such as the Care Act 2014
• Proactive, detail-oriented, and committed to high-quality support services
• Experience in outreach, networking, and partnership-building
• Passion for supporting the mission of a growing charity

If you're ready to make a real impact and improve the lives of unpaid carers, apply today for an immediate start!

How to Apply:

To apply for the Caseworker role, please reply and upload your CV quoting reference SOH81485 and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: HMP Rochester
Salary: £16,550 (£27,584 FTE)
Hours: 21 hours (3 days a week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Rochester. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for 10th January 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218 344

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 4th December 2024, 9am

Interview Date: w/c Dec 2 onwards; details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power. 

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journies and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people. 

In this important role you will support our Head of Finance to ensure that the finances of Young Roots are managed effectively and efficiently. Responsible for the day to day processing of financial transactions, while ensuring compliance with Young Root’s  policies and procedures, you will ensure that staff and trustees have accurate information to monitor our income and expenditure.   

Please see the job pack for full details. 

Department: Supporter Care and Database Services

Location: hybrid – a minimum of 3 days in our Aldgate, London office each week

Hours of Work: 37.5 hours per week

Contract: permanent, full time

Salary: £26,000 – £28,000

Closing date: Wednesday 4th December at 11.59pm

Interview date: Thursday 12th December (virtual)

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

The Supporter Care team is responsible for providing the highest level of customer care to everyone who interacts with and supports Dementia UK. As the Supporter Care Officer, you will help maintain and drive fundraising growth across various income streams. You will achieve this by ensuring the best possible supporter experience for all our donors and by proactively improving processes and ways of working to support this overarching responsibility. 

Reporting to the Supporter Care Manager, the Supporter Care Officer will deliver excellent customer care to supporters and potential supporters of Dementia UK. You will respond to enquiries via post, email, and telephone, and will be responsible for thanking our supporters by adapting and personalising templates to deliver high-quality thank you letters. 

You will also work closely with our database to maintain the quality of information available and assist with gift processing. This includes handling sensitive data, such as credit card information, confidently and securely. Additionally, you will support all teams across fundraising and assist the Supporter Care Manager in identifying processes that could be improved, ensuring our database accurately captures our income. 

To be successful in this role, you will have proven experience delivering high standards of customer service over the telephone, with the ability to handle enquiries diplomatically and sensitively. You will have strong verbal and written communication skills and the ability to work effectively as part of a small team, building relationships with both colleagues and supporters. 

If this sounds like you, join us in making a difference in the lives of those affected by dementia. 

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

This role is subject to a Basic DBS check.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Flexible/Hybrid/London

We are looking for talented people who want to make a difference, to join our team – is this you?

The role

We are seeking a dynamic and dedicated Programme Officer to join the Academy’s Research Programmes team to support the new Green Future Fellowship programme.

As the Programme Officer for the Green Future Fellowships, you will play a pivotal role in supporting the delivery of this new programme, aimed at identifying and supporting exceptional engineering researchers dedicated to developing breakthrough technologies and engineering solutions to address the climate crisis.

Our location

Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.

Who are we?

Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.

The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Why work for us?

We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.

This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.

For more information and to apply online, please visit our careers portal.

Closing date: 3 December 2024.

Interview date: w/c 9 December 2024.

The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.

This is an exciting new opportunity to join our Flight Operations team. The role will assist in the safe, smooth, efficient and reliable day-to-day running of LAA’s HEMS flight operations. 

Reporting directly to the Chief Pilot the post holder is responsible for working collaboratively to ensure that the day to day flight operations function is executed in as efficient and effective way as possible. The role will require proactively working in close collaboration and liaison with colleagues from the aviation, non-aviation and clinical sectors of the charity.

We are looking for a person with an excellent working knowledge of UK HEMS flight operations. You will have experience in rotary / commercial or a similar organisation who is self-motivated and can work within a multidisciplinary team with high levels of accountability.  

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.