Jobs in Leatherhead

Are you passionate about helping churches engage with God’s mission throughout the world? Can you help BMS World Mission continue to make Jesus known, and improve the quality of life for thousands of people? If you want to play your part in connecting and enthusing churches with Jesus’ global mission, then we want to hear from you!

BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

We’re looking for BMS Regional Speakers (five positions) to nurture and strengthen relationships with churches and gain new regular supporters so we can see more communities transformed in Jesus’ name. You should be an enthusiastic advocate for mission, an excellent public speaker and confident in making a financial ask for BMS. You need to be outcome-driven and work towards agreed targets in the number of successful speaking engagements and new regular givers. You will have excellent communication and interpersonal skills, have a strong commitment to outstanding supporter care, have excellent organisational skills, and be proactive and computer literate. You will have a global vision, a heart for mission and be passionate about the role of the UK church in a growing world church. This is a rewarding and very active role. 

You will conduct 15 speaking engagements to allocated churches in your region. 12 out of the 15 engagements need to take place during the main service, most likely on a Sunday morning. Other engagements can happen on a Saturday or mid-week event. If required and individually agreed, instead of two of the 15 speaking engagements at a church, the role holder might represent BMS at a ministers’ conference or a Christian event. Preparation, training, travel and speaking time are compensated and mileage is reimbursed. 

The time required for this role adds up to about 12 hours per month / 140 hours per year. This is made up of 15 speaking engagements, including the time for travel, arriving early and staying for tea and biscuits (5h per speaking engagement), preparation time (0.5h per engagement), keeping up to date with BMS’ development with our regular publications (about 15h per year), organising speaking engagements, including all communications with the church from the offer of a visit to follow up communications after a visit, recording all communications and raising any changes to role holders (2h per engagement), attending training (online and in person), team and coaching meetings (about 15h per year). 

Please note that BMS deems this role to be inside IR35 and, due to the nature of the role, will contract successful candidates via an Umbrella Agency for pay and tax purposes. You would log your hours on an hours sheet which you would submit quarterly.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement. 

Location: Remote

As there isn't a requirement to come to the office: "The role holder must be based in the United Kingdom, with regular UK travel" You will need a driving license and a car for this role. 

Employment type: Part Time

Interview date: Rolling Interview

If you would like to discuss this role further, please contact, Tabea Dilling, Head of Fundraising, at BMS World Mission or visit our website for more information. 

Location: UK, France or East Africa preferred. Remote applicants considered.

Package: Pay is dependent on location.  The UK salary of £53,000 - £55,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave + public holidays, counselling support and annual wellbeing days.

VIDERE

Videre is an award-winning, UK-registered NGO that exposes human rights abuses and holds perpetrators to account. We work directly with communities in stressed environments, equipping networks of activists and community leaders with the technology and training necessary to safely capture visual documentation of political violence, human rights violations, and other systemic abuses. Our aim is to ensure that the concerns and knowledge of affected communities drive advocacy, policy, and legal action.

POSITION SUMMARY

This is a critical role in the organisation, reporting to the Senior Director - Innovation. The role is responsible for the implementation, oversight and continued improvement of the organisation’s security risk management framework and processes.

The Security Manager will support both our own project teams as well as the work we do with partners which includes training and accompaniment on human rights documentation and the security risk management necessary to do this work safely. We also oversee a project providing ad-hoc advice directly to non-violent social movement activists which this role will manage.

MAIN RESPONSIBILITIES

• Ensure Videre’s Security Risk Management framework is up to date, efficient and effective.
• Conduct regular Security Risk Assessments (jointly with relevant Managers and Teams) for areas of programme operations, partner locations and other areas of risk.
• Develop and maintain Safety and Security Management Plans and SOPs for projects, and ensure relevant staff are familiar with its contents.
• Develop scenario planning for security and safety risk management.
• Provide proactive safety security management advice, guidance and support.
• As needed, lead the crisis management response when security incidents occur.
• Develop security risk management training resources and deliver them to staff and partners.
• Provide day-to-day Safety and Security Management, and assurance, including: situation monitoring, information sharing and reporting, implementing mitigation measures, reporting, and evaluation.
• Foster a ‘security culture’ within Videre.
• Manage Videre’s contribution to various consortiums.

PERSONAL COMPETENCIES AND SKILLS

Essential

• Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
• You will have a proven track record of providing security and protection advice and training to human rights defenders, activists, and local civil society organisations.
• You will have a deep knowledge of security risk management, security in unstable environments, duty of care, protection strategies, shrinking civic space, and state and non-state opponents.
• You will be familiar with the holistic model of security.
• Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
• An understanding of human rights and a strong belief in their indivisibility and interdependence.
• Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.
• Strong technology / IT skills and understanding of digital security/secure communications.

Preferred

• You may have a proven track record of in one or more of:
• Working as part of large, complex, multi-donor consortiums.
• Living and working in violent environments or closed civic spaces.
• Delivering training in-person and remotely to a diverse range of learners.
• Experience with human rights research, investigations or legal cases
• Experience with filming or documentary making.
• You may have excellent written and spoken additional languages (other than French and English).
   

APPLICATION PROCESS & TIMELINE

• Please apply via Breezy: submit your CV (maximum two pages) and a cover letter (maximum 400 words) describing your suitability for this position.
• Applications will close on 8 September.
• Initial interviews will be conducted remotely. Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
• We intend to complete the recruitment process by 4 October.

We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in the human rights sector and we are committed to doing what we can to correct this. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities that we serve. Therefore, we are particularly keen to receive applications from people who identify with minority and/or underrepresented groups (whether on the basis of race, ethnicity, gender, disability, age, religion, sexual orientation, gender identity or expression, or any other legally protected status). We also value diversity in terms of personal and professional experience; believing that different ideas, perspectives and backgrounds create stronger and more creative working environments.

Business Development and Strategy Manager 

Kineara has the opportunity to develop a commercial arm and develop our products and services to increase cash flow and future opportunities. The Business Development and Strategy manager role will support  Kineara’s business objectives and activities in order to achieve our vision. As part of our vision we want to be in the best position to take advantage of potential growth opportunities.  Kineara’s potential for growth is something the team are immensely proud of. This role will enhance Kineara’s readiness to access opportunities and become a trusted sustainable organisation.

The role will help Kineara gain insights and a deeper understanding of the external environment by researching the needs of the business and its competitors to gain a broader view of the target market to increase competitiveness. This role explores viable commercial opportunities, reviews current market trends to propose new business ideas that can improve revenue margins, whilst keeping our clients at the heart of our growth and impact.

Objectives of role

• Support and develop a business strategy that prioritises Kineara's growth, sustainability and impact
• Scope out potential commercial opportunities informed by our current services and products to build sustainable revenue and improve cashflow
• Build relationships with partners and develop a network of contacts to attract new partnerships

Responsibilities

• Helping Kineara obtain better brand recognition and financial growth
• Coordinate with all staff including executive, operational, communication and finance teams
• Develop quotes and proposals for prospective partners and clients
• Setting goals for Kineara’s team and developing strategies to meet those goals
• Attend business meetings, conferences and industry events
• Conduct high-level industry research that aligns with Kineara’s ambition for growth and sustainability focusing on where Kineara’s products and services can be best promoted and sold
• Provide constructive feedback to Kineara CEO and trusteesProduce and oversee the growth strategy and plan
• Identify and propose new areas, methods and commercial opportunities for growth and forecast potential sale areas
• Conduct competitor analysis
• Identify new skills needed within the team to ensure success of new business opportunities

Essentrial

• Entrepreneurial mindset
• Demonstrable experience of supporting social businesses and organisations grow and develop in a sustainable way – this may be developing and executing business plans
• Business management skills
• Excellent verbal communication skills
•  Strong analytic, strategic and leadership skills
• Experiencing in nurturing relationships
• Enthusiasm for Kineara and its growth potential
• Experience in taking opportunities to market

Desirables

• Experience in sales, communication, negotiation, marketing, data analysis and project management [NB1] 

Preferred qualifications

• Educational background in business, marketing, or finance

Are you looking to start or continue your career in projects management? Do you want to work for a charity that makes a demonstrable impact? Be part of our growing and dynamic team to see lives changed in our community.

We have an exciting opportunity for a person centred, highly organised Projects Officer to join our 188-year-old evolving grassroots charity based in Bermondsey. Our passionate and committed team hosts several key projects to promote human dignity and examples of co-production between the charity, public and private sectors. 

About the Role

The South London Mission is seeking a Projects Officer to join the team with specific responsibility for managing, enabling, co-ordinating and developing our mission projects.    

This role will report to the Director of Engagement and Influence and will work closely with the Projects Co-Ordinator and other paid and voluntary project team members.

Key areas of responsibility include:

· Effective management of projects

· Effective administration and coordination of projects

· Ensuring achievement of impact targets and funded project milestones

· Recruitment and management of project staff & volunteers

· Promotion of the work of South London Mission

About You

We are looking for a person who is both people centred and highly organised to manage, coordinate and support our mission projects with minimal direction and supervision. 

You will be a highly pro-active, self-motivated problem solver with a ‘can do attitude’, as well as being kind, empathic and servant hearted with a professional manner. 

The ideal candidate will be passionate about serving the needs of the most vulnerable in Bermondsey and Southwark and will show commitment to the mission and values of the South London Mission

Benefits: 25 days’ annual leave plus all public holidays, family friendly policies, occupational sick-pay scheme, and workplace pension scheme. 

Please note that the SLM can only consider applicants who presently have the right to work in the UK and proof of Right to Work in the UK will be required as part of the recruitment process.

All candidates must be sympathetic to the Christian faith and be able to embrace the values and vision of South London Mission, in line with the equality Act 2010. Offers of employment will be subject to a satisfactory disclosure from the Disclosure and Barring Service and satisfactory references.

The SLM is proud to be a London Living Wage employer and we are committed to diversity and inclusion at work. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

About the role

The Engagement & Outreach Service Manager will lead the development and implementation of this service, combining previous work from CIT and Wellbeing teams, as well as managing a team of Outreach Workers and Complex Needs Case Workers. The Service Manager will deliver effective service within the Passage Resource Centre and across the outreach footprint and will develop and implement an EASL service within the Engagement & Outreach Service, liaising closely with the EASL team to tailor the service to meet clients needs.

Main duties

• The lead on the development, implementation, and day to day running of the service, treating every client with dignity and respect.
• To take a key role in the smooth running of the Passage Resource Centre, carrying out Duty Manager responsibilities in collaboration with other Community Services Managers.
• To provide inspirational leadership and day to day management/supervision of the team, which includes the CIT Coordinator, CIT Outreach Workers, and specialist Complex Needs Case Workers.
• To develop and foster positive working relationships with diverse partner organisations, with a specific focus on outreach, health and treatment related partners.
• To be the lead expert for the organisation around the themes of health and wellbeing, dual diagnosis, mental health and substance use, translating this to providing expertise.

Desired experience

• Leading a team or teams delivering effective services to groups of vulnerable clients, in either a supported housing, support, care or other relevant environment and monitoring the performance of those services.
• Experience of writing and implementing operational plans and contributing to longer term planning.
• Organising a demanding and varied workload, planning work and projects and successfully completing these to set deadlines.
• Effective experience of building constructive working relationships with a variety of internal and external contacts to produce positive outcomes, with a specific focus on health-related impact or services.

Desired knowledge

• Knowledge and understanding of the support needs of people experiencing homelessness and multiply disadvantaged people and the ability to translate knowledge into good practice.
• In depth understanding of statutory mental health services, treatment services, primary and acute care settings that are relevant to the groups of people we work with.
• Knowledge of good practice in relation to harm reduction, safety planning and risk management.
• Knowledge of effective leadership and management techniques and how these are applied.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

About the role

The Senior Communications and Marketing Manager will join the Trust at an exciting time and be responsible for providing first-class customer service to the local community who use this much-loved greenspace for rest, relaxation and exercise, as well as the promotion of the park as a unique visitor attraction.

The role will support the Trust to expand and diversify our audience and supporter base through creative, targeted and effective marketing of events and programming. It will also support the generation of commercial and philanthropic income, through strategic fundraising campaigns and raising the profile of the park. 

You will be responsible for the day-to-day management of all channels including digital communications (website, e-newsletter, social media) as well as handling press/ media, print and working with the grounds team on in-park communications.

About Crystal Palace Park Trust

‍Crystal Palace Park Trust is the new community-led custodian for the historic Crystal Palace Park in south London.  Our mission is to protect, manage and improve Crystal Palace Park as a green, open, historic, ecological, recreational, sporting, cultural and educational resource in the interests of the community and other Park users.

The park is now on the cusp of benefitting from a multi-million-pound restoration and regeneration project that will save its unique heritage assets, such as the world-famous Dinosaurs and Italian Terraces, and bring much needed new infrastructure such as a new Visitor Centre and children's playground. 

‍Joining Crystal Palace Park Trust now means having the opportunity to shape a vibrant and inclusive future for this incredible landscape and be at the forefront of community-led regeneration. 

How to apply

For more information on how to apply, please download the Job Description 

Applications must be received by 9 AM on Monday, 16 September.

All applicants must submit an Equal Opportunities Form

Crystal Palace Park Trust is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

We thank all applicants for their interest.

Individual Giving Manager (Parental leave cover role)

Are you passionate about bringing art to everyone? Do you believe in the power of digital to transform lives?

We're looking for an Individual Giving Manager to join our friendly and dedicated team to help us to achieve our fundraising ambitions across multiple channels of individual giving.

We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental, or social barriers to accessing the arts.

About Art UK

Art UK is an art education charity on a mission to make the art in UK public collections accessible to everyone – for enjoyment, learning and research. It enables a global audience of five million people a year to learn about the UK’s national art collection by digitising artworks and telling the stories behind the art. In addition to innovative engagement tools such as Tagger and Curations, Art UK is currently working on new initiatives including a major learning programme, making this a truly exciting time to join the organisation. Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601). 

About you

You will be a confident and persuasive communicator who is completely at ease engaging with supporters and stakeholders at all levels. You will have a sound knowledge and understanding of individual giving, particularly mid-value and low-level giving. You will understand the value and importance of high-quality donor stewarding, be well-organised, and comfortable working accurately with data. Additionally, you will have experience writing compelling content on and offline. You will be full of initiative with the ability to work independently and autonomously. 

At Art UK you will be well-supported within a team focused on achieving Art UK’s fundraising goals, comprising:

• the Chief Executive, Deputy Chief Executive, Trustees and Philanthropy Board
• the Head of Development, who oversees all fundraising activities at Art UK but has a particular focus on researching and applying to grant-giving trusts and public sector bodies
• the Development Officer, who supports activities across all income streams including donor stewardship and communications, prospect research, and CRM database management 

You will promote equality and diversity in all aspects of your work – with the public, colleagues and external partners.

This is an exciting time to join Art UK's Development team, as it is going through a period of growth and change. You will be responsible for leading the development of our individual giving programme into a multi-faceted, campaigns-focused programme.

Key responsibilities

• Develop and execute an effective and sustainable individual giving plan and budget in line with the overall Art UK fundraising strategy, to grow income from new and existing donors and achieve annual targets
• Provide high-quality, tailored stewarding for new and existing supporters, ensuring they feel valued and understand the impact their contribution makes
• Lead on donor research, prospecting, cultivation and conversion activities to develop a pipeline of individual giving at all levels
• Pitch giving opportunities to prospective donors through bespoke presentations, meetings and events
• Create targeted campaigns and bespoke donor journeys
• Create compelling written content for digital and print media
• Plan and deliver fundraising and stewarding events, including attending events where possible
• Monitor campaign effectiveness and produce regular reporting on performance against targets
• Ensure donations are processed quickly and donors are thanked for their contribution
• Contribute to other areas of fundraising including small grant applications, research, and supporter communications
• Keep abreast of the latest fundraising practices, legislation and technology opportunities

Necessary skills

• Essential: Ertners
• Essential: Experience creating, implementing and evaluating fundraising strategies for individual giving
• Essential: First-class written and spoken communication skills, and the confidence to engage and work effectively with a range of people
• Essential: Experience creating successful bespoke proposals or asks for prospective donors
• Essential: Experience planning and managing fundraising events
• Essential: Experience undertaking data analysis and effectively utilising supporter data for campaign purposes
• Essential: Copywriting, proofing and editing skills
• Essential: Experience working with CRM databases to a high level of accuracy
• Essential: Excellent awareness of fundraising best practice and legislation, particularly in relation to donor data including GDPR
• Essential: Self-motivated, with exceptional time management and organisation skills
• Desirable: Experience leading on low-level giving fundraising/crowdfunding campaigns
• Desirable: Active interest in the visual arts and awareness of UK art collections
• Desirable: Experience working with a diverse range of audiences
• Desirable: Experience working on projects with a broad range of partners

Contract terms

• 0.8 FTE (4 days a week) 
• 15-month fixed-term contract, October 2024 – December 2025
• Salary £35,000 per annum pro rata
• Three-month probationary period
• One-month termination clause
• Work from home, anywhere in the UK

Benefits

• 25 days annual leave plus regional Bank Holidays (pro rata)
• Paid Christmas closure period (Christmas Day to New Year’s Day)
• Flexible working hours
• Workplace pension scheme
• Training and development opportunities
• Mental health and wellbeing support
• Above statutory paid sick leave
• Enhanced paid parental leave
• Employee Assistance Programme
• Monthly wellbeing hour
• Trained Mental Health First Aider’s
• Regular staff socials, both virtual and in-person
• Eye tests paid for up to £35, glasses subsidised up to £30

Application

Please visit our website to download the application form. To apply, please submit your completed application form by 9am on Tuesday 10 September 2024. If you are experiencing issues downloading the document or require support in completing your form, please contact us.

Forms must be sent in MS Word or a format compatible to MS Word. Please do not send PDFs. Applications sent as a PDF will not be accepted.

Interviews will be held via video call on Friday 20 September 2024. If you have not heard from us within three weeks of the closing date, please consider your application unsuccessful.

As part of our commitment to Equality, Diversity and Inclusion please note that we redact some details from applications ahead of the shortlisting stage to ensure the removal of unconscious bias. Details that we redact include (but are not limited to) references to protected characteristics, names of educational institutions and indications of political affiliations.

Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601). For more information, please vist Art Uk website

About us

Since our founding, we have always done things differently. Our diverse and global community of world-class academics, staff, students and alumni have the freedom and courage to challenge, question and think differently. We continuously break boundaries and develop solutions to real world problems.

In 2020, we closed one of the most successful fundraising campaigns in the UK's higher education sector, which raised £624M and galvanised our community. We have undertaken a strategic review of our programmes and have started to design a roadmap for what's next.

We are investing significantly in our team and this opportunity has arisen after our previous Associate Director was promoted within the Advancement Office.

About the role

As our new Associate Director of Alumni & Supporter Relations, you will lead a talented, creative and fun team that works with our 430,000+ alumni in 190 countries, to keep them engaged and active within our global community. You will be responsible for the delivery of a gold-standard alumni engagement strategy and experience, thinking through the entire journey from prospective student to retiree and the best ways to engage people at the different stages of life and areas of interests. In return, you will join the team at an incredibly exciting time as we plan for UCL's biggest ever fundraising and engagement campaign, launching in UCL's bicentenary year, 2026.

If you're interested in hearing more, please contact our recruitment partner at Richmond Associates on +44 (0)20 3617 9240 or you can download further details from their website .

For more information about UCL Advancement, please visit our website.

About you

This role will require a confident and hands-on leader and constituency engagement expert, with sophisticated interpersonal skills and well developed emotional intelligence and cultural competency. Key to your success will be your ability to bring diverse groups of stakeholders together from across your organisation towards achieving a shared purpose. Demonstrating the ability to operate strategically and tactically, you will play a key role as part of the Advancement senior management team, aligning activities and ensuring that the community has a joined up and seamless experience.

What we offer

We are a team of passionate individuals who work together to achieve remarkable things with a global impact. Our people really are our greatest asset and we invest in them so that they can fulfil their potential. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. We also prioritise work-life balance and offer agile working and flexibility around working hours. We are happy to receive part-time applications for all of our job opportunities, and can consider a 0.8FTE working pattern for this role.

As well as the exciting opportunities this role presents we also offer some great benefits, some of which are below:

* 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
* Additional 5 days' annual leave purchase scheme
* Defined benefit career average revalued earnings pension scheme (CARE)
* Cycle to work scheme and season ticket loan
* Immigration loan
* Relocation scheme for certain posts
* On-Site nursery
* On-site gym
* Enhanced maternity, paternity and adoption pay
* Employee assistance programme: Staff Support Service
* Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

Equity, diversity and inclusion is important to us. As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

Key info 

Annual salary: £16,000 (£32,000 full-time equivalent)

18 hours a week, including 7.5 hours of teaching split over Mondays and Wednesdays (between 9.00am and 3.30pm) 

14 days’ annual leave (28 days full-time equivalent), to be taken during school holidays, plus additional time off between Christmas and the New Year. Occasional term-time annual leave can be agreed with line manager. 

7% employer pension contributions 

Other benefits include flexible working, enhanced parental leave and sick pay, a cycle scheme, tech scheme, interest-free loans, study leave and volunteering leave. All frontline staff are offered clinical supervision and access to an Employee Assistance Programme. 

6 months, fixed-term contract with a possibility of extension

Start date: 23rd September (pending an Enhanced DBS Check) 

Reports to Head of Learning and Language Skills 

The successful candidate will need to be able to teach both online and face-to-face in Tooting. 

Equalities statement 

CARAS is fully committed to equality of opportunity and diversity. As an organisation who works with refugees, we especially encourage applications from people with lived experience of forced migration. Applications will be considered solely on merit. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a less well represented group.

About the organisation 

CARAS is a registered charity offering holistic support to refugees and people seeking asylum. The local refugee community is made up of new arrivals and longer-term residents, all experiencing varying levels of disadvantage as a result of forced migration, as well as systemic challenges built into London life. CARAS therefore has the following values: 

Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests. 

Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society. 

Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its community members at the heart of all that we do. 

CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. The new Adult ESOL Teacher will input into work across the organisation, welcome volunteers and be welcomed and supported by us all. 

About ESOL learning at CARAS 

For many years now, ESOL learning has been essential to our holistic offer. Community members typically tell us that learning English is their top priority when they join us. The CARAS ESOL project won the President’s Award at the 2021 Festival of Learning in recognition of our work. 

The CARAS ESOL project supports people in the early stages of ESOL learning. Our adult ESOL groups prepare learners for entry-level Speaking and Listening or Reading and Writing exams with the English Speaking Board. All classes have rolling admission throughout the year, which means the learner groups are evolving all the time. 

ESOL classes at CARAS are guided by our values and principles, including participatory education, trauma-informed practice and translanguaging pedagogy. The three main aims of the ESOL project are to: 

• increase learners’ communicative competence and confidence; 

• help learners progress into college, training or employment; 

• expand learners’ social networks. 

Main activities 

• teaching ESOL classes (face-to-face and online): 7 hours / 5 classes a week during term time (38 weeks a year), ESOL Literacies, Pre-Entry to Entry 2 level 

• supporting ESOL learners to develop essential digital skills and literacies by embedding them in the lessons 

• preparing groups to take exams accredited by the English Speaking Board 

• collaborating closely with the adult team to develop and facilitate the CARAS employability project  

• planning for and accompanying ESOL groups on educational trips once a term 

• assessing learners during their engagement in the programme and planning for move on support with college applications, volunteering opportunities and signposting to other ESOL provisions 

• completing admin tasks such as class records and learner enrolment 

• developing participatory and creative lesson plans to inspire and meet the needs of the learner group 

• meeting new community members to do an intake meeting with them once a month.

• recruiting and supervising a team of volunteer ESOL Teaching Assistants as and when required 

• communicating with learners between classes to support their engagement and provide signposting or referrals to casework and external services 

• participating in training, supervision and team meetings where required 

• meeting with staff at CARAS and at partner organisations to ensure community members are receiving holistic support 

• contributing to the monitoring and evaluation of Learning programmes 

• working in accordance with CARAS policies and procedures, including those regarding safeguarding, health and safety, and equality and diversity 

Person specification 

We expect applicants to meet most of the criteria below, but not everything. We value experience from volunteering, unpaid work and lived experience as well as from employment history. 

In the application form and at interview, we will assess if you: 

• have a recognised ESOL teaching qualification, minimum Level 5 (e.g. CELTA or CertTESOL), preferably Level 7 (e.g. PGCE with ESOL specialism) or equivalent 

• have a minimum one year full-time (or equivalent part-time) experience of teaching ESOL to adults or young adults 

• have a track record of successfully teaching beginner-level ESOL learners and providing differentiated support 

• have any knowledge or experience in providing literacy support to learners new to reading and writing English

• take a creative and participatory approach to learning 

• have experience of teaching preparation classes for ESOL exams that include reading and writing components 

• can support learners to develop their literacy & digital skills 

• know a variety of ways to assess learners, including diagnostic and formative assessment 

• can work with classes that have rolling admission throughout the year 

• can communicate clearly and with people from diverse backgrounds 

• use methods for delivering online classes over Zoom (or similar online platform) that follow the principles of learner-centred, communicative language teaching 

• understand how to apply safeguarding, health and safety, and equality and diversity policies 

• will uphold CARAS’ values in your work 

• have good organisation and administrative skills 

• have experience or knowledge of issues facing refugee and asylum-seeking groups 

• have experience of working in the third sector or Further Education 

• speak of one or more of our community languages to an intermediate level or above. Languages include Amharic, Arabic, Dari, Farsi, Kurdish, Pashto, Somali, Spanish and Tigrinya. 

To apply, please submit your completed Application Form by the end of Wednesday, 11th September to CARAS' Head of Learning at the email address on the application form. Note that we do not accept CV and covering letters. You must include everything on the application form. 

Interviews will take place on Monday, 16th September in Tooting, London. If you are not available then, please inform us when you submit your application. 

Please note that we may extend the submission deadline and interview dates depending on the number of suitable candidates. 

• Salary: £28,088 per annum, pro rata, subject to deductions for tax and national insurance contributions as required by law.
• Hours: Full time, 5 days, equivalent to 37.5 hours per week. This may be flexible. There is also the option to work part time at 0.8 FTE (30 hours per week).
• Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
• Pension: 4%, incremental pension contributions.
• Contract: 2 years, fixed term (with possibilities of extension subject to funding)

In this role, you will support FLEX’s policy and advocacy work to secure access to rights for all workers in the UK and prevent labour exploitation. As well as work delivered directly by FLEX our policy strategy includes  work through coalitions such as the Labour Exploitation Advisory Group (LEAG) and the Taskforce on Survivors of Trafficking in Immigration Detention, two networks made of expert organisations directly supporting people who have experienced or are at risk of exploitation.

This role requires someone with real passion and commitment to FLEX’s work to end labour exploitation and our values of Respect, Courage, Integrity, Justice and Accountability as we work to challenge and positively transform policies, attitudes and practices that drive labour exploitation. 

• Salary: £32,020 per annum, pro rata, subject to deductions for tax and national insurance contributions as required by law.
• Hours: 4 days per week, equivalent to 30 hours per week. This may be flexible.
• Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
• Pension: 4%, incremental pension contributions.
• Contract: 2 years, fixed term (with possibilities of extension subject to funding)

In this role you will be responsible for ensuring the effective administration, maintenance and development of relevant FLEX’s resources and systems. This role involves leading on HR processes, including recruitment and onboarding, staff development and training, etc. as well as tasks related to governance and compliance, finance and grant administration. You will work closely with FLEX’s management team and will be responsible for staff communications regarding office operations and human resources.

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Summary

• Service Desk: This team are the first point of contact for anybody needing our support. They receive, record, respond and resolve approximately 12,000 enquiries a year.
• Infrastructure: This team manages the NCIs' physical and virtual technology infrastructure Also manages against Cyber Security threats and protection. We are Cyber Essentials PLUS certified having undergone an external audit of our Cyber protection processes.
• Business Change: This team support the specification and delivery of the NCIs' IT-enabled projects portfolio.
• Procurement Management: This team manages the NCIs technology contracts portfolio and oversees IT procurement procedures and processes.
  

• Operate as the first point of contact for NCl's users to investigate and resolve 1st / 2nd line technical incidents to agreed service levels and to provide technical advice and support.
• Provide a high level of customer service via direct phone and email support, including remote support and ensure service level agreements are consistently met.
• Actively own, manage, monitor, troubleshoot and resolve queries and incidents reported to the service desk and prioritise, resolve, or correctly refer to the relevant IT support teams. To provide both remote and on-site technical support to 600 network users across 3 sites and remote locations. Take ownership of requests and- incidents reported to the IT service desk.
• Provide insight on March 2024 trends.
• To provide feedback to IT colleagues on incidents, and ensure the effective delivery and provision of 1st and 2nd line technical support and resolutions.
• Ensure incidents are logged, triaged, assigned correctly, responded to and resolved within service level agreements.
• To ensure minimum disruption to users, status updates, user contact and resolutions are recorded and that effective relationships with 3rd party providers are developed.

• You are required to be in the office 5 days a week during the probation period and 3 days after successful completion of probation to support our hybrid working approach.
• Occasional travel to Lambeth Palace/Lambeth Palace Library.
• A basic DBS check will be required as part of our pre-employment checks.

• ITIL Foundation
• CompTIA A+ and N+ or equivalent
• Experience in Supporting Active Directory, Microsoft Exchange/Office 365 Administration
• Basic understanding of networking and infrastructure.

• A market rate salary of £43,219, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangements requests with locations with an expectation of just 1-2 days per week in the Church House office/base office location. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We have an exciting opportunity for you to join The Seafarers Charity, the leading maritime welfare grant-making charity.

This new role as Head of Communications will shape our communications plans and priorities, working across the charity to deliver inspiring, impactful communications to target audiences and maintain our high profile as the leading funder in the maritime welfare sector.

By celebrating and sharing the results of our advocacy work and grant-making, we aim to continuously increase our fundraising - and continuously grow our impact.

You will play an important part in helping us to drive improvements in the lives of seafarers globally. If you join us, you will have the opportunity to make a real impact and be part of our success story.

You will be joining a diverse, friendly, committed team of about 20 staff at London based head office working on a hybrid basis, with a minimum of 3 days per week in the office

Title: Customer Services Advisor

Salary: £27,747

Location: Hybrid/Hammersmith

Hours: 35 per week Monday – Friday

Contract Type: Permanent

Closing Date: midday Monday 9 September 2024

Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services. We are looking for a confident Customer Services Advisor to provide reliable and sophisticated service to our residents, and to promote positive and professional image of Women’s Pioneer Housing by being the first point of contact for our residents.

We are looking for a highly organised, self-motivated, collaborative and outcome-focused professional who can demonstrate patience and empathy, and record information in an accurate and efficient manner. An understanding of social housing is preferred but not required – a great attitude and telephone manner, respect for our residents and a commitment to delivering first class customer service is essential.

Reporting to the Customer Services Manager, you will be part of a team of four Customer Services Advisors responsible for ensuring our residents receive great customer service as well as resolving queries and organising repairs.

You will be experienced in working in a customer-focused environment and will be able to demonstrate outstanding call-handling skills, and able to provide positive outcomes for residents whilst balancing priorities. You will have a good grasp of MS Office skills, understand basic property maintenance, and be able to engage with contractors ensuring they respond positively to customer’s requests.

We are a small team, and work together to deliver our shared objectives. If you are passionate about bringing excellence to your work, enjoy collaborating with others and can demonstrate commitment in all that you do, we would love to hear from you.

If you would like an initial discussion to find out more about this role, please contact Aishah Merchant, Customer Services Manager.

We will hold face to face interviews for this role on the week commencing 16 September 2024. We will contact successful applicants directly to organise interviews.

Closing Date: midday Monday 9 September 2024

What we offer

We offer hybrid working and flexi time working. You will be fully enabled to work from home with a laptop and mobile phone provided. Embracing our one team ethos, our entire team work together at our head office at least one day each week which will support you in your work bringing opportunities for you to build positive relationships with colleagues actively enhancing our culture. We will provide a comprehensive induction programme with an opportunity to learn, develop and drive your own work.

Our benefits package includes:

• 26 days annual leave plus bank holidays rising to 29 days after 5 years’ service.
• A generous flexi-time working arrangement, enabling you to accrue up to 26 days additional days off in lieu each year.
• A generous pension scheme
• Retail portal benefits programme
• Heath and well-benefits Membership with the Chartered Institute of Housing.

We provide homes for women of all ages and backgrounds and work closely with our residents to review and continuously improve our homes and services. Our colleagues represent our resident communities and our workforce is also diverse. We welcome who you are, what you are and what you bring and will eradicate discrimination on the basis of race, religion, sex, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We appreciate applicants from all backgrounds. 

How do I apply?

Please send the following three documents to our HR Mailbox:

• An up-to-date CV which shows your full career history, we recommend that this is no longer than two pages;
• A supporting statement marked “Customer Services Advisor” explaining why you are interested in this role and detailing how you fulfil the person specification. This is a key document supporting your application, we recommend that it is comprehensive but no longer than two pages including examples which expands on your CV.
• A completed Diversity Monitoring form.

Applications must be received by midday Monday 9 September 2024 with the subject heading “Customer Services Advisor”.