Jobs in Beckenham

Contract: Permanent

Hours: Full-time (35 hours per week)

Location: London

Are you a dynamic and empathetic leader with a passion for delivering high-quality services that truly make a difference in people's lives? Do you possess strong knowledge of the Health and Social Care Sector? Are you familiar with the effects of discrimination?

TPP are recruiting a Locality Manager on behalf of our client, a Health and Social Care organisation.

The Role:

As the Locality Manager, you will oversee the day-to-day operations of key services such as community support programmes and short break initiatives. In this role, you will lead a dedicated team, ensuring excellent service delivery, regulatory compliance, and a person-centred approach in all activities.

Main responsibilities:

• Oversee and manage daily operations to ensure services meet the desired outcomes for clients.
• Lead, motivate, and support staff and volunteers to deliver innovative, inclusive, and high-quality programmes.
• Ensure services are delivered safely, with care, and in full compliance with policies and budgets.
• Build strong relationships with clients, families, and stakeholders, ensuring their feedback is used to improve services.
• Provide leadership in safeguarding, performance management, staff development, and financial oversight.

Essential requirements:

• Solid leadership experience in a social care setting, with the ability to inspire and manage teams effectively.
• Strong organisational skills with experience in planning and monitoring service delivery and outcomes.
• Excellent communication skills, with a person-centred approach and commitment to delivering inclusive, high-quality support.
• Experience in budgeting, compliance, and safeguarding, with a proven record of maintaining service excellence.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

A fast-expanding IAPT compliant Service requires a service administrator to support a team of volunteer counsellors.  Mind in Enfield and Barnet is a local, independent mental health charity, working in partnership with other statutory and voluntary organizations to provide a range of services to the local community. The service administrator will work alongside volunteer counsellors, service managers and other clinical staff. This is an integral service of the organization delivering counselling to around 650 people per year. We are looking for a highly motivated and enthusiastic individual with work experience in a counselling service.

Seeking a proactive and experienced Administrator to ensure the smooth day-to-day running of a busy and growing IAPT counselling service through excellent administration skills. You will work closely with and support the Therapy Service Co-ordinator and Therapy Service Administrators to ensure effective administration and organisation of the service.

Experience

• Experience of working in mental health service provision and voluntary sector
• Experience of working in a client-facing administrative and reception role
• Experience in appropriate handling and storage of confidential and sensitive information
• Excellent secretarial skills

Skills

• Awareness of the needs of people with mental health issues in the community
• Commitment to valuing diversity
• Excellent verbal and written communication skil
• Excellent multi-tasking and time-management skills
• Excellent organisational skills
• Ability to set up and use databases and reports as required
• Ability to meet deadlines and sometimes work under pressure to tight deadlines
• Good listening skills and an ability to work with challenging clients
• Ability to work flexibly as part of a small team as well as on own initiative
• Ability to deal with a range of staff issues with confidence and be a pillar of support for the service

Knowledge

• Excellent IT skills and knowledge of Microsoft Office Suite (including OneDrive) and database systems
• Good knowledge of office administration
• Previous experience of diary management and scheduling

Education & Qualifications

• 5 GCSEs or equivalent
• NVQ in Administration or equivalent

This position is part time, (22 hours per week) and is based in our Enfield Office in Fore Street, N9. The office hours are:

Mondays 3-8pm, Tuesdays 3-8pm, Wednesdays 12-6pm, Thursday 10-4pm

Please see attached Job Description for a full list of duties and details on the role.

Deadline for Applications - Monday 30th September 2024.

We are looking for a part time Information & Advocacy Community Support Worker in Scotland.  You will be home based living in the North of Scotland.

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this roles.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

We are looking for a motivated individual to join our amazing team in Hounslow as a Community Development Coordinator! 
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
About the role
 
Location: Community based in the London Borough of Hounslow.
Contract: Fixed Term Contract until August 2025 

This is a varied and rewarding role, working in partnership with statutory and voluntary organisations, businesses and community groups, to build dementia inclusive communities in the London Borough of Hounslow. 

You will;

- Deliver Dementia Friends sessions and raise community awareness of dementia.
- Work closely with local organisations to guide their dementia inclusive initiatives.
- Organise and attend health and community events in the borough.

Alzheimer’s Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and an incredibly exciting time to join a growing organisation.

About you

You will be work independently, alongside our local services team, to engage and develop community relationships for the long-term benefit of people affected by dementia. We particularly welcome applications from people who are representative of the diverse communities we serve in the borough.

You will have;

- An understanding or willingness to develop an understanding of dementia and the impact of dementia on both those diagnosed and those caring.
- Excellent communication skills.
- The ability to engage successfully with a diverse range of businesses, community groups and residents.
- The organisational skills to plan and prioritise your workload.

If this role inspires you as much as it does us, we would love to hear from you! 

Please take the opportunity to complete a Personal Statement as part of your application. 
 
Closing date: 2nd October 2024
Interview date: 9th or 10th October 2024

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Salary: £32,000 FTE (approx £22,857 pro rata)

Hours: Part time - 25 hours per week 

Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support

Contract: Permanent

Responsible to: Director of Resources

Responsible for: Shop Managers and Assistant Manager, cover staff

Accountable to: Marketing & Communications Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Friday 4th October 2024

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community. 

We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors. 

The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates. 

Barnardo's and Amazon have joined together in partnership to deliver a programme which aims to support and transform the lives of care leavers and young people who are not in education, employment or training. The aim of the programme is to equip young people 18-29 with the skills, confidence and ambition to pursue their goals of finding employment, apprenticeships or further education and training.

The full-time Project Management Apprentice will support the functions of the service, be the first point of contact for enquiries, information about the project and communicate key messages. The role will consist of hybrid working of 60% within Barnardo's and 40% within Amazon and will involve remote working as well as office based.

Although it states homebased on the advert, there are 2 Amazon locations. You must be travelling distance to either London or Gateshead (Tyne and Wear).

The role will support The JOBS Project Service Manager and work in key areas liaising with teams to manage the JOBS Project service across sites nationally.  The role will work cross-functionally with stakeholders at all levels to support the management of the program and initiatives.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Are you passionate about making a real difference to the lives of unpaid carers? Do you have the skills and dedication to support impactful projects that provide essential support and services to unpaid carers? If so, we have an exciting opportunity for you!

We are seeking a dynamic, motivated and organised Project Officer to join our Innovation and development team. The successful candidate will play a pivotal role in coordinating and managing projects aimed at supporting unpaid carers and Carers First teams; at times working in partnership with other organisations. This role includes planning, delivering, implementing, and evaluating projects, to ensure they meet our strategic objectives and deliver real impact to the carer community.

This role requires a proactive individual with a passion to ensuring carers receive relevant and essential information bespoke to their individual caring situation. The ability to work in co-production and collaboratively with a diverse range of stakeholders, and interest in driving forward the delivery of the Carers First Strategy, to reach and provide better support to more carers.

As a Project Officer, you will play a crucial role in developing and delivering programmes aimed at enhancing the support we provide to unpaid carers. You will work closely with our team, partners, and stakeholders to ensure our projects meet the highest standards.

To apply for a role with Carers First, please complete in full our online application form via our website. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact and we will be happy to organise for one of the Team to contact you.

Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.

Equal Opportunities Employer

Positive      Collaborative      Ambitious

Funded by the Armed Forces Covenant Trust & NHSE, this work will transform the experiences of female veterans, and address barriers to access in areas including health and wellbeing, transition and employment, care, finance and pensions, housing, terms of service, historic hurt and loneliness. Collaborating across government, statutory, charity, and commercial organisations, the project will innovate within the sector, design sustainable provisions and translate research into action.

Reporting to the Project Lead for the Female Veterans Transformation Programme, you will be responsible for delivering the communication and engagement strategy during the course of the programme. This includes engagement and consultation with key stakeholders including Office of Veteran Affairs, MoD, NHS England, devolved nations health services, Royal Navy, Army and Royal Air Force (including Associations and charities), Veterans Commissioners, other veteran-facing organisations aligned through the Cobseo Female Veterans Cluster Group and female veterans themselves.

The post will be hosted by the WRAC Association who are an inclusive employer seeking to attract and employ the best people from the widest talent pool and committed to supporting our staff and the female veterans we serve.

If you see yourself as the motivated, self-starting and engaging officer of this transformational project, we look forward to receiving your application. All applicants must be able to demonstrate current eligibility to work in the UK.

Are you an Individual Giving Officer looking for the next step in your career? We’re working with a leading health charity on their Senior Individual Giving Officer role which could be the perfect fit for you. The Senior Individual Giving Officer role will focus on supporting the organisation’s journey of growth and development. You will be responsible for supporting their individual giving programme, ensuring that income targets are met and activity is evaluated to drive improvement.
You will deliver campaigns across digital, mail and phone, evaluating performance and supporting the Individual Giving and Insight Manager with the testing and implementation of new fundraising activities.
To be successful as Senior Individual Giving Officer, you will need proven experience in:

• Managing direct marketing campaigns within a charity environment, including monitoring and meeting targets.
• Reporting on and evaluating campaigns to identify areas for growth and development.
• Working collaboratively with multiple internal and external stakeholders to deliver a project.

Salary: £31,000-£35,000
Contract: Full-time Permanent 
Location: Hybrid – minimum 1 day in Islington office 
Deadline: 1^st October
1^st interviews: Rolling

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]. 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 
If enough applications are received the charity reserve the right to end the application period sooner. 
 

The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.

The Direct Marketing Manager, Retention will:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

Key responsibilities include:

Strategy and Planning

• Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
• Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
• Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
• Build an improved supporter journey strategy for new, repeat, and lapsed donors.
• Lead, design, and monitor the collection of audience insight during appeals.

Fundraising

• Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
• Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
• Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.

Networking and building relationships

• Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
• Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.

 

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The Head of Programmes is a critical role for the organisation, responsible for ensuring DEC funded programmes meet programmatic standards, are fully traceable, routinely monitored and comply with organisational procedures and institutional donors’ requirements. In addition, the Head of Programmes is also appointed as the Serious Incident Reporting (SIR) Officer, serving as the first point of contact for member agencies to report incidents regarding safeguarding, financial misconduct and reputational risk.

Externally, the Head of Programmes liaises with the Foreign, Commonwealth and Development Office Senior Response Officers, UN OCHA, Charity Commission, Emergency Appeals Alliance, Member Agencies including Humanitarian Directors and in-country colleagues.

Key responsibilities:

Communication and Collaboration

• Key point of contact with member colleagues regarding programmes finance, adaptive programming and DEC compliance, facilitating timely and accurate communication.
• Contribute to DEC functional and advisory groups, Board sub-committee meetings and Board meetings including participation in Humanitarian Directors meetings.
• As a key point of contact with FCDO SROs, develop and maintain a positive and collaborative relationship, and ensure timely delivery of all UK Aid Match MOU obligations.
• Strengthen and maintain colleagues understanding of DEC’s ways of working both internally and externally (DEC HQ members, in-country colleagues and local partners and key stakeholders).

Analysis and Reporting

• Provide oversight to the review and analysis of member charity appeal budget plans and financial reports with a focus on compliance with DEC policies and good practice guidelines to assess unusual variances and value for money considerations.
• Deliver and contribute to timely and high-quality infographics, reports and briefings for key stakeholders and institutional donors including Board of Trustees, FCDO and BBC.
• Manage & maintain investment in public transparency and demonstrate DEC’s contribution to the humanitarian sector, including reporting to IATI and UN OCHA Financial Tracking Service (FTS).
• Continuously develop, improve and manage DEC’s Knowledge Information Management systems (KIM), as user-friendly collaborating platforms that enhance learning and enable data analysis, visualisation and high-quality reporting.
• Collect, analyse and present accurate and timely data to help inform a rapid assessment of appeal Criteria 2 for both rapid onset and evolving protracted crises and contribute to the development of the Case for Appeal.

 Management and Leadership

• Holistic and flexible approach to any given scenario/context, whilst ensuring a robust process is followed, recorded and documented.
• Deputise for the Director of Humanitarian Programmes and Accountabilit
• Effectively line manage and provide leadership to Grant Managers and Programme Officers, contributing to the high performance of the Programmes & Accountability team.
• Manage the Appeal Surge Roster (external consultants) including overseeing recruitment and necessary training.
• As Serious Incident Reporting Officer, manage processes and support with onward reporting to key stakeholders including FCDO and Charity Commission.
• Manage service providers as required.

If you have managed similar portfolios in humanitarian organisations, have demonstrable leadership qualities, with a proven ability to represent organisations at the highest level, then we would love to hear from you.

How to apply

Please apply with your anonymised CV & cover letter.

We will be interviewing on a rolling basis, with the intention to fill the role by November 2024.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, you confirm understanding of, and consent, to these recruitment procedures.

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location:  Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

 

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

 

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

 

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

 

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

 

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

The Youth Endowment Fund  

Senior Research Manager (Policing and Youth Justice) 

  

Reports to: Guidance Lead 

Salary: £51,300 

Contract: 2 year – Fixed term 

Location: Central London/Hybrid* 

Application closing: 9:00am Thursday 3rd October 2024. 

  

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by commissioning research (including qualitative research, systematic reviews of intervention evidence and data analysis), and using this research to write and publish guidance across YEF’s sectors of interest.

We would be especially interested to hear from you if:   

• You know a lot about policing and/or youth justice: You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about policing and/or youth justice with experts. There are many ways to acquire this knowledge. You might have worked in the police or youth justice, in associated organisations, or learnt about either during a degree. 

The Senior Research Manager will: 

• Lead the development of evidence-based recommendations in policing. 

• Lead the development of the YEF’s strategy and research agenda on policing and youth justice. 

• Become the YEF’s expert on policing and youth justice. 

• Develop great relationships with experts and represent YEF in external meetings and events. 

• Work with our Change Team to produce resources and accessible summaries for policing and youth justice colleagues on the evidence.

• Produce accessible summaries of YEF evaluation reports that can be used by policy makers, practitioners and service commissioners. 

When applying for this role, ensure you complete our Monitoring Form and attach your CV. Additionally, please submit a supporting statement that answers the following questions. Your response to each question should be no longer than 400 words: 

1. Why do you want the job? 

1. Can you give an example where you’ve had to summarise evidence on a specific topic that was highly contested? How did you manage the process and communicate the result? 

1. Please provide an overview of your experience in relation to policing and/or youth justice and explain why this experience makes you a good fit for this role. 

We aim to reflect the diversity of the communities we serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.  

Are you a skilled communicator with experience of PR, brand and communications? Come and join us and help us to increase our brand awareness, maximise income and influence key targets to end UK poverty.

 About the role

We’re looking for an experienced Communications Manager to help drive our position as an influential, informed and powerful voice for change. You will be joining at an exciting time, when we are looking to launch our new organisational strategy alongside our updated charity brand.

You will work closely with the Director of Policy & Campaigns to develop and implement a cross-organisational communications strategy to maximise our reach and brand awareness, maximise income and influence key targets. You will join a high performing Policy and Campaigns team and will line manage our Campaigns Officer. You will be expected to work closely with staff across the organisation, including the team, supporters and communities we serve, co-ordinating and delivering effective organisation wide communications.  An interest in enabling our clients to participate in our communications is essential.

About Z2K

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do.

About you

We are looking for an experienced communications all-rounder with a track record of implementing communications strategies which deliver real impact. You’ll be an effective project manager, able to work collaboratively with staff across the organisation to drive impact. You will be confident in working with a variety of stakeholders, including journalists, influencers and people with lived experience. You will be proactive, able to maintain and build relationships, develop effective cross-channel communications, and manage a varied workload. In turn we are committed to supporting all our staff to develop their skills and experiences to make a significant difference to the lives of people on low incomes.