Jobs in Ashtead

£48,600 - £52,900 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

This is an exciting new role within our Strategic Communications, Campaigns and Brand team. The Senior Strategic Communications and Campaigns Manager will be leading strategic content and public affairs within Prostate Cancer UK.

You’ll drive all our major campaigns and the development of the multiyear messaging narrative, all while directing and collaborating with a diverse and talented team of specialists. Your work within strategic communications and campaigns will inspire action and drive positive change for men with, or at risk of, prostate cancer.

Working closely with the Head of Strategic Communications, Campaigns and Brand you’ll outline and develop our narrative to our audience and communities, ensuring our campaigns are integrated across the Communications directorate and the wider organisation. You’ll manage the strategic content and public affairs teams as the key point of contact of our external public affairs agency.

What we want from you

You’ll have strong experience in scoping, developing and delivering effective and compelling communications and major strategic campaigns. 

A strategic thinker who can drive results and think long-term. You’ll be working on policy issues and successfully developing a multi-year narrative. while balancing getting involved with the team and the details.

You’ll be a strong collaborator who can build great relationships with different Communications team, Fundraising and external partners. You’ll be a natural leader who knows how to inspire and manage a team, supporting creativity while meeting deadlines and objectives. You’ll be an excellent communicator – who’s comfortable communicating complex technical information to general audiences.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 8th December 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024. The interview process is expected to consist of two stages. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

HR Advisor - £33,000 - £35,000

Field Lane is committed to providing exceptional client-centred services while fostering a supportive and professional working environment. We are seeking a pragmatic HR Advisor to join our team and play a pivotal role in managing employee lifecycle and engaging in a variety of HR areas. If you enjoy being the go-to expert for providing HR advice and supporting a thriving workplace, we’d love to hear from you.

The role:

As the HR Advisor you will oversee all employee relations cases and improve the efficiency of our processes, providing advice and training to managers. You’ll support and resolve a broad range of HR matters throughout the employee lifecycle, as well as work on HR projects.

Key responsibilities:

As an HR Advisor, you will:

• Provide expert advice and guidance to managers on HR policies, procedures, and best practices.
• Support recruitment processes, including drafting job descriptions, managing interviews, and onboarding new hires.
• Handle employee relations issues such as grievances, disciplinary, and performance management.
• Contribute to HR projects and initiatives, such as diversity and inclusion, employee engagement, and wellbeing programs.
• Ensure compliance with employment legislation and company policies.
• Maintain accurate HR records and prepare reports on key metrics.

About you:

We are looking for a motivated individual with the following skills and experience:

• Proven experience in a HR advisory role, managing employee relations cases and building strong working relationships.
• Strong understanding of employment law and best practices.
• Familiarity with confidentiality and data protection laws.
• Ability to adapt quickly and implement new processes.
• Experience with People Planner (Access), Moorepay, or Sage is desirable.
• Excellent communication skills, problem solving and organisation.

This role is split between the office three days per week, and home the other two. We are open to accommodating flexible and part-time working patterns to support your work life balance. Please let us know about your preferences. We have an office in central London, near Buckingham Palace.

If you would love to use your skills, talents, and experience to be part of positive change, we would love to hear from you. Please click Apply to send your CV and a short covering note telling us why you would like to join Field Lane and why this role is a great fit for you.

Closing date:

18th December 2024

Our vision is that church buildings across the UK are well maintained, open to everyone, sustainable and valued. Join our team as a Fundraising Officer to help support our work in keeping the UK's historic churches open and in use.

Background

We're hiring a new Fundraising Officer to work within the Fundraising team. You will be the first point of call for all enquiries and donations from our Friends and supporters. You'll work to establish and maintain effective engagement with them, ensuring that they feel valued and appreciated. Working with the Fundraising Manager, you will process and bank payments and thank all donors.

You will also assist with our events programme, legacy administration and fundraising communications, including some graphic design.

This role is an excellent opportunity for a candidate who is interested in learning and developing experience in different aspects of fundraising. In return for the right candidate, we offer a competitive salary, attractive historic offices near Westminster Abbey, and a friendly team environment where your contribution will be appreciated and your skills can be grown.

To find out more about this role and apply, please visit our website via the Apply button.

Closing date: Noon on Monday 16 December 2024
Interview dates: Thursday 19 December and Friday 20 December 2024 in Westminster

Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.

We are seeking an experienced and enthusiastic Team Leader to join our unique Support Team based in Fulham, to manage a small team providing support to Veterans, of all ages, to live independently in their own homes.

You should have a genuine interest in helping people to maintain their quality of life and independence, regardless of the potential barriers they face. You will facilitate their independence and encourage health and wellbeing. As part of the role you will:

Manage a team providing support

Identify and access relevant opportunities for wellbeing, including leisure and health

Develop and maintain independent living skills

Support clients to integrate with the local community.

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. 

Closing date for applications: Friday 29th November 2024 (latest application to be received by Midnight).

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel. Stoll appointments are subject to an enhanced DBS check.

Position Title: Programme Officer - Systems Improvement
Advertising Reference: 2408
Location: London Fields, Hackney
Status: Permanent. 35 hours per week. 
Salary: (Band 4) £35,886.00 per annum, with 3 years of annual salary increment increases. Generous benefits package including annual salary review, 30 days annual leave plus Bank holidays, and 3 days of Christmas closure. 

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Our Programme Officer role is vital to the smooth running of our Systems Improvement team’s projects. You will be a key part of our delivery which focuses on supporting multi-agency local area partnerships to improve their SEND systems & processes. In particular, we see a key element of this role as supporting our work which supports local areas to improve inclusion in all of their educational settings.

Programme Officers are given discrete elements of projects to lead and deliver with engagement from other team members and an identified project lead. One day you might be co-facilitating a focus group with parent carers to understand the current strengths and challenges of co-production in a specific local area; and the next, analysing a local area’s data to shape the next steps of a project improving outcomes for children with special educational needs and disability. 

This role will support the delivery of and take responsibility for identified elements of NCB and Council For Disabled Children’s (CDC) multi-agency SEND Systems Improvement contracts, which aim to improve practice and in turn influence policy. You will work with a variety of stakeholders including the Department for Education, Parent Carer Representative bodies and Integrated Care Systems from across England alongside local authorities working collaboratively to ensure the best outcomes for children and young people.

Applications close at 08:00am on 5th December

Please quote the job title and reference number in your application. CVs will not be accepted.

Assessment and interviews to be conducted on 12th December. Please note that only shortlisted candidates will be contacted.

*Please note - this role my close early if high number of applications are entered. Please enter your application as early as possible.*

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.

No agencies please.

About Us

The British Board of Film Classification (BBFC) is an independent not-for-profit organisation and the UK’s authority on age ratings for films and digital content. Our mission is to empower audiences, especially parents, to make informed decisions about what their families watch. We are at the forefront of regulatory policy, advocating for the protection of children in an evolving digital landscape.

Please note that this role can be offered on a 4 day per week or 5 day per week basis. Candidates are encouraged to apply and discuss further at application stage.

The BBFC is at an exciting time in its journey, working in partnership with regulatory bodies around the world to establish a new organisation that uses the power of AI to respond to the ever-changing need to provide locally recognisable ratings on media and digital content globally. The BBFC is also developing a bespoke AI tool to identify and tag content issues, with the potential to bring large-scale efficiencies to the classification process domestically and globally. Through a new trading subsidiary, the BBFC will deliver the culmination of over seven years’ work, developing new technologies to improve how we view content and represents a major opportunity to reshape content classification, making it more cost-effective, faster and globally scalable. The Chief Financial Officer will play a pivotal role in the roll-out and development of our new ventures.

The Role

The Chief Financial Officer will be responsible for providing strategic leadership across finance and the broader strategic growth of the BBFC. Reporting into the Chief Executive Officer and as part of the ELT, your responsibilities will be as follows:

• Lead the delivery of all required financial resources and advice to enable the highest quality services to internal and external stakeholders
• Lead and engage in strategic discussion and decision-making as member of the Executive Leadership Team and other governance committees
• Work with internal and external stakeholders in the roll-out of the BBFC’s new AI tool and commercial trading subsidiary
• Provide management information and analysis of the BBFC’s actual and forecast financial performance, providing a business partnering service to colleagues; producing concise and meaningful commentary on performance against agreed targets and comprehensive risk analysis
• Manage the BBFC finance team (2 staff), supporting in mentorship, training and skills development
• Build and contribute to external networks and commercial partnerships, building on BBFC’s reputation, and ensure that BBFC learns from and builds on best practice
• Accountability for the organisation’s financial accounts and the other statutory financial information
• Act as the main point of contact for external Auditors, HMRC, Banks, Investment Managers, Suppliers and any other appropriate body to ensure the BBFC’s financial and commercial interests are protected
• Ensure compliance with current UK legislation, including the Companies Act, HMRC regulations, and any other relevant legislation. Maintain a register of policies

About You

• You will be an experienced Finance Director, Chief Financial Officer or equivalent.
• You will be a qualified accountant (CCAB or equivalent) or qualified by experience with extensive relevant experience in a similar role
• You will have experience in operating at executive leadership level, including working closely with C-Suite level individuals and Board members to oversee financial strategy for an organisation
• You will be proactive in identifying solutions and be able to make decisive values-based decisions
• Experience of working with investors and raising funds desirable
• Candidates from all sectors are encouraged to apply

What’s on offer

• Salary of c. £100,000 per annum dependent on experience
• Employers’ pension contributions up to 15% depending on age and length of service
• Hybrid working of 2 days per week in the office and remainder up to you
• Part-time or full-time working options available (4 or 5 days per week)
• 25 days annual leave per year + bank holidays (rising 1 day per year of service up to a maximum of 30 days)
• Contributions to health costs including dental, sight, and health screenings
• Free weekly staff screenings of films and partial costs of cinema tickets and streaming sites covered

Ivy Rock Partners are partnered exclusively with the BBFC in the recruitment of its Chief Financial Officer.

Please apply below or contact Holly Arrowsmith for further information.

Ivy Rock Partners is proud to be working with CILEX in recruiting a new Chief Financial Officer, which will suit any candidates looking for a predominantly remote/working from home model. ( also option of 4 days per week)

CILEX is the professional institute for specialist criminal, civil and family lawyers and for paralegals. With over 17,500 members we are the second largest professional body in England & Wales as well as being in many dimensions the most diverse of the legal professions.

CILEX earns its income from a combination of membership fees, qualification-based education, examination fees and income from training and other products and services to employers of legal professionals and higher and further education partners. In addition to its annual revenues of c.£11m the institute holds assets of c. £10m of which c. £7m is managed by Barclays Wealth. The finance directorate combines the finance, compliance, IT and HR functions.

Since 2018 CILEX has been following a radical strategic plan that aimed to transform the standing of the profession to cement its equivalence to solicitors that was granted in changes made in legal services legislation from 2007 – 2014 by:

• Working with government and regulators to remove the final legislative and regulatory barriers to genuine equivalence.

• Developing a new qualification and apprenticeship standards that deliver a product better aligned to market requirements.

• Expand the membership proposition.

• Grow the institute through a programme of acquisition and product development

• Changing the delegated regulatory arrangements that govern the profession

• Transform the operating model and supporting technology that delivers our products and services

As we near the end of this transformation programme we have been making significant changes to the leadership and organisation of the institute to both improve accountability and ownership of performance and to build a culture that empowers leaders to deliver against a clear set of strategic goals agreed by the Board.

We now look to appoint a Chief Financial Officer who will report to the Chief Executive with a very specific brief aimed at ensuring we can maximise the return from the very significant investments we have made in product and technology and the recent acquisition of the Institute of Paralegals.

Key Accountabilities:

• Enhancing the capability of the finance function to operate independently of direct supervision in the day-to-day execution of core activities, processes and reporting

• Ensuring that the supporting technology is fit for purpose and enables the minimum amount of ‘double handling’ or reprocessing in core finance processes

• Taking ownership of working capital and developing a programme of debt re[1]payment that strengthens our balance sheet and enables further investment in product and technology

• Ensuring that the IT department and the core systems it supports are fit for purpose and exploited to the maximum to deliver lowest cost technology support for products and services

• Maximising the return from our cash assets over the long-term

• Ensuring a successful annual audit and the preparation of the Annual Report & Accounts

• Ownership of the risk appetite, risk management process and internal audit

• Ownership of the annual plan and budget process and the reporting of performance to the executive and the Board.

Direct Reports:

• Head of Finance

• Head of IT

• Head of Compliance

• Head of HR

The CFO is a senior member of the Executive Team and attends Board and the finance and audit and risk committee. They have a dotted line reporting relationship with the Chairs of both these committees.

Personal Capabilities:

Essential:

• A strong commercial understanding and experience of being a finance leader in a commercial environment.

• Fully qualified status (ACCA, CIMA or equivalent)

• An appreciation of operating and reporting systems and how to exploit their full potential

• Collegiate, approachable and willing to get involved in order to get things done

• An effective team coach and leader, able to set standards and help teams embrace and achieve them

• Able to work with a remote team that gets together occasionally.

Desirable:

• Experience in professional services

• Experience integrating financial system

Application Timetable:

• Application Deadline: Tuesday 3rd December 2024
• Shortlisting: Friday 6th December 2024
• First Stage Interviews: Monday 9th and Tuesday 10th December 2024
• Final Stage Interviews: 16th and 17th December 2024

​For more information about the role, please contact Phil Southern at Ivy Rock Partners for a confidential conversation.

Ivy Rock Partners is delighted to partner with a globally renowned institution in search of a Senior Finance Business Partner. This exciting opportunity is an initial 3-6 month contract with scope to go permanent, ideal for a driven finance professional ready to take on a pivotal role in a dynamic, high-performing team.

The Role

As a Senior Finance Business Partner, you’ll bring your expertise to two key faculties, providing strategic and financial leadership. Acting as a trusted advisor to senior stakeholders, you’ll ensure that finance sits at the heart of decision-making processes. This is a role where you can make a real impact, combining strategic insights with hands-on financial management to drive operational and academic success.

What You’ll Do

• Take ownership of forecasting and reporting cycles, ensuring faculty income and expenditure budgets are both accurate and actionable.
• Provide expert financial analysis and insights to inform strategic decisions.
• Build and maintain strong relationships with senior stakeholders, offering rigorous challenge and assurance across financial activities.
• Develop and implement tools for budgeting, costing, and forecasting, seamlessly integrating them into existing processes.
• Drive financial literacy and process improvements across the faculties, embedding best practices and ensuring robust financial controls.

What We’re Looking For

• Essential Skills & Experience: A professional accountancy qualification (ICAEW, ACCA, CIMA, CIPFA, or equivalent). Proven experience in management accounting and finance business partnering. Exceptional analytical skills, with the ability to communicate complex financial information clearly to non-finance stakeholders. Advanced Excel proficiency and strong financial systems expertise. A track record of engaging with senior stakeholders and operating under pressure to meet deadlines.

• Desirable Skills: Knowledge of financial systems such as Business World/Agresso/Unit 4. o Line management experience.

Why This Role?

• Competitive salary
• The chance to contribute to the success of world-leading faculties.
• A flexible working environment based in central London, with the opportunity to work remotely part of the week.
• The ability to grow your professional network in a globally recognized institution.

Please get in touch with Megan Hunter for a confidential conversation about the role.

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Opportunity: Carer's Assessment Caseworker

Are you passionate about supporting unpaid carers and making a real difference in their lives? Our client, a well-established charity, is looking for a dedicated and empathetic Carer's Caseworker to join their dynamic team.

• Role: Carer's Assessment Caseworker
• Organisation Type: Charity
• Location: London (Hybrid Working)
• Salary: £15+ per hour
• Employment Type: Full-time, temporary (37.5 hours per week)

Role Overview: As a Carer's Caseworker, you'll provide essential support to unpaid adult carers by conducting assessments, developing individualised care plans, and partnering with local organisations to raise awareness of carers' rights. This role plays a key part in ensuring carers receive the emotional, practical, and financial assistance they need to manage their responsibilities.

Key Responsibilities:

• Conduct thorough carer assessments and create personalised support plans in line with the Care Act 2014
• Assist carers with applications for financial support, including Carers Personal Budgets
• Provide emotional and practical support, particularly during crises
• Facilitate carer support groups and events (occasional evening events may apply)
• Build partnerships with local authorities, NHS bodies, and organisations to raise awareness of carers' needs
• Maintain accurate case records on Carers Network and Local Authority databases (e.g., Mosaic)
• Contribute to reports for management and external funding bodies

The Ideal Candidate:

• Experience working with diverse clients and managing their own caseload
• Strong IT, organisational, and administrative skills to be able to navigate multiple systems
• Knowledge of issues affecting unpaid carers and relevant legislation, such as the Care Act 2014
• Proactive, detail-oriented, and committed to high-quality support services
• Experience in outreach, networking, and partnership-building
• Passion for supporting the mission of a growing charity

If you're ready to make a real impact and improve the lives of unpaid carers, apply today for an immediate start!

How to Apply:

To apply for the Caseworker role, please reply and upload your CV quoting reference SOH81485 and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.

 Service Management & Development

• To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services.

• To work with the EWMH Manager to develop and implement a business plan across community services.

• To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.

• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.

• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.

• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.

• To manage administration linked to the recruitment and induction of new staff.

Service Delivery/Administration

• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.

• To liaise with families and other professionals about referrals and service provision.

• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.

• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately.

• To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.

• To contribute to the development and delivery of training and parent/carer workshops as and when required.

Service Monitoring & Evaluation

• To set up and maintain appropriate record keeping systems in line with data protection requirements.

• To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.

• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.

• To produce client case studies for internal and external communication purposes.

Other

Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

• Any other duties are required to be performed within the grade and renumeration of the role.

• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training.

INS has 30 years experience supporting adults with neurological conditions and their carers. A dynamic and ambitious Operations Lead will join our multi-disciplinary team to provide and effective service and deliver our strategic aims.

The Operations Lead will work closely with the Chief Executive and have particular responsibility for; administration, finance, property, IT and data managment, human resources.

You will be responsible for line managing the non-clinical members of our team.

You will work with CEO to develop our volunteering and property strategies.

The job offers a suitably experience candidate an opportunity to build and develop skills within managment in a small, innovative and well-established charity.

At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities. 

We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.

Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.

We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best  social care employer in London.

We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support. 
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals.  Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment. 
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.

  NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY 

DUTIES AND RESPONSIBILITIES

1. Ensure everyone  receives a service that:

• plays to their strengths.

• helps them overcome barriers.

• achieves the outcomes they wish.

• works to increase everyone’s independence, opportunity, choice and control.

• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding. 

2. Work in a consistent and positive way with managers and other team members   to ensure receive a great service from the whole team. Ensure all EPM  policies and procedures are followed e.g. that:

• support plans, referrals and risk assessments are followed up, actioned and reviewed.

• medication processes are adhered to.

• money is managed effectively.

• health and safety practices are carried out.

• records on the Charitylog database are kept up to date.

• information is communicated to staff, members and families in a timely and accessible fashion.

3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.

4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.

5. Promote best practice across the service and the organisation through participation in external and         organisational wide projects and forums. 

6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).

7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers. 

8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures. 

9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.

10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.

11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.

12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances. 

13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.   

14. Ensure professional standards and   best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.

EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs 

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 4th December 2024, 9am

Interview Date: w/c Dec 2 onwards; details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.