It Support Officer Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.
The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.
The key responsibilities of this role include:
- Leading on Risk Management administration projects
- Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
- Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
- Analysing data and statistics to assess seasonal performance of programmes and events
- Using standard Microsoft Office software to produce accurate reports and spreadsheets
We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.
Please see the full job description for more detail.
ABOUT CISV
CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.
Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.
Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.
The client requests no contact from agencies or media sales.
Peer Support Group Development Officer - Midlands Area
Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region of the Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
The client requests no contact from agencies or media sales.
Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations awards, is looking for a dynamic and driven individual to become their Finance and Operations Director & Deputy Chief Executive.
Who Are We?
We’re the profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational changes and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.
What’s the Role?
As the Finance and Operations Director & Deputy Chief Executive, you’ll play a pivotal role in ensuring that Pharmacist Support is financially sustainable and operationally efficient. This is a hands-on role for a "doer" who thrives in a fast-paced environment. You’ll work closely with our Chief Executive, Senior Management Team, and Board of Trustees to help steer the charity toward continued success.
What We’re Looking For:
· A passionate, forward-thinking individual with finance expertise
· Someone with a problem-solving mindset with experience in a charitable/not for profit organisation who may be looking for their next step
· Strong people and stakeholder management skills with a collaborative, inclusive approach.
· A desire to work in an agile and dynamic organisation where innovation is encouraged and your contributions make a difference.
Why Work for Us?
At Pharmacist Support, we pride ourselves on having a great culture where people matter. We are committed to promoting equality, valuing diversity, and creating an inclusive environment for all. We offer flexibility, support your professional development, and foster a wellbeing-focused workplace.
How to Apply:
Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.
If you’d like to have an informal chat before submitting your application, feel free to email us, and we’ll arrange a conversation. Application deadline: 12 noon, 15th October 2024. Interviews will take place on 31st October 2024 at our Manchester office.
Make your next career move count – join us and help shape the future of our charity!
The client requests no contact from agencies or media sales.
We are looking for a Finance and Operations Officer to help support our growing team. We welcome anyone to apply who possess the qualities and behaviours outlined or who believes they can learn them fast. You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you. The successful candidate will work with the Head of Finance and Operations to ensure the Charity’s infrastructure continues to develop at pace to provide the operational support necessary to deliver the work. They will also provide administrative support to the Chief Executive and the wider team. This is a part time, permanent role.
The successful candidate will be
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Driven to ensure our workplace is run as efficiently as can be
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Displaying exceptional organisational skills and a keen eye for details
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Able to manage competing priorities
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Willing to get stuck in - we’re a small team and everyone pitches in
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A self-starter who takes initiatives
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An enthusiastic team player
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Sharing our values and sympathetic to the cause we are fighting for
The Finance and Operations Officer will provide general support to the Head of Finance and Operations across the following areas:
Office Management
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Managing day-to-day relationship with landlord
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Ensuring office meets all health & safety requirements
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Managing purchases of stationery and office equipment
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Booking meeting rooms
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Organising catering for internal meetings
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Supporting with new office search and move to new premises
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Liaising with utility, cleaning and security providers in new premises if required
Human Resources
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Liaising with the external HR providers regarding employee documents
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Maintaining employee personnel records ensuring that all annual leave and sick leave is recorded correctly
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Assisting in the recruitment of new posts
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Onboarding and welcoming new employees, including ensuring newcomers have the necessary IT and office equipment and access to the required IT systems
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Coordinate annual staff surveys and collate responses
Operations
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Assisting the CEO and the wider team with administrative tasks
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Liaising with our external IT providers to ensuring all IT equipment is functioning and replaced when required
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Organising away days and other large meetings
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Reviewing/renewing supplier contracts annually (including insurance provider)
Governance
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Organising Trustee meetings
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Attending and taking notes at specific meetings (e.g. Trustee, Advisory Board, team away days)
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Updating the Charity Commission for changes in Trustees and submission of annual returns
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Ensuring all policy documents are up to date and reviewed within the correct time frame
Finance
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Processing invoices and expenses and coordinating twice monthly payment runs
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Reconciliation of the monthly corporate card bills
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Keeping the fixed asset register up-to-date
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Bank account administration
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Collation of information for the auditors
We are looking for someone who can demonstrate the following skills and experiences:
Essential
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Reliable, trustworthy and discreet
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Excellent organisational skills
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Confident user of Microsoft or Google packages, in particular excel spreadsheets or google sheets, Word or google docs
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Good written and verbal communication skills
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Good numeracy skills
Desirable
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Previous experience as personal assistant or office manager
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Demonstrable interest in mental health and other key issues on which the charity works
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Previous bookkeeping experience including use of accounting software
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Comfortable using IT systems generally (e.g. online banking, web-based platforms)
Terms and Conditions
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Location: Money and Mental Health’s central London office for at least 2 days per week with option for home working the rest of the time. The office is wheelchair accessible.
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Hours: 3 to 4 days (22.5 to 30 hours) a week. The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. We are open to discussing other flexible arrangements, such as accommodating school runs.
Benefits
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Holidays: 28 days p.a. (including 3 days of annual leave between Christmas and New Year when the office is closed) plus bank holidays, adjusted for the part-time nature of this post and therefore calculated on a pro rata basis.
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Pension: Opportunity to be enrolled in the work pension scheme (subject to meeting standard auto-enrollment qualifying criteria). After auto-enrollment the charity will make a monthly contribution to the scheme equivalent to 5.5% of the monthly gross salary you receive, subject to you making a minimum contribution of 2.5% of the monthly gross salary you receive.
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Enhanced maternity/paternity/parental and adoption leave: All employees eligible for Statutory Maternity/Paternity/Shared Parental and Adoption Pay receive 90% of their earnings for up to 12 weeks
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An Employee Assistance Programme
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Cycle To Work Scheme (up to £1000 loan for bike)
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Season Ticket Loan Scheme
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Annual training budget of £500, subject to the financial health of the Charity
Equal Opportunities and Mindful Employer
We are an equal opportunities employer and Mindful Employer and welcome applications from all, including those with lived experience of a mental health condition and other under-represented groups. We are also committed to improving employment opportunities in the charity sector for minority ethnic groups, and are particularly keen to receive applications from members of diverse ethnic communities. We are also happy to discuss any reasonable adjustments individuals may require in the recruitment process or once in post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A specialist Arts University based in central London is seeking an IT Support Manager for a full-time permanent role. The organisation is a prestigious arts focused University with around 600 students. They have two sites – one being the main teaching campus near Kings Cross, the other an art gallery with some teaching capacity, on the Strand.
The role is paying a starting salary of £50,942 per annum plus an excellent package including a leading pension and 36 days annual leave. The role will be based onsite predominantly at the Kings Cross site – working from home 1 day per week may be considered.
Reporting to the Head of Information Services, Systems & Technology (ISS&T) and working in a small IT team of around 5 people, this role line manages 1 IT Support Officer and takes the lead on the service delivery aspects of the IT team. This covers frontline user support and managing the daily operations of the IT function. The organisation predominantly deploy Windows devices, but they have an increasing number of MACs so experience of supporting IOS would be an advantage.
The successful candidate will come from an IT Support/Manager background, should have experience managing small teams, and should have a strong user focus and service delivery background. Experience from within the Higher Education, Arts, Charity, or Membership sector would be advantageous for the role. The role will also involve the development of a new asset management tool and leading on a telephony focused project.
The post holder will:
-Manage the Service Desk for both sites and the relationship with the 3rd party providers
-Monitor and report on existing service to assist in developing the IT & AV Support Service
-Provide professional and technical leadership and operational management to the IT Helpdesk team with a dotted line to the AV Support team
-Implement service standards and develop common systems and processes based on industry best practice.
-Ensure that the IT & AV Support Service is efficient, effective and can adapt to changing circumstances.
-Work alongside the Project Manager and IT Operations Manager in the delivery of IT projects
-Provide technical, project and administrative support to the Head of ISS&T
-Maintain and administer Active Directory and Entra user and service accounts
-Maintain licensing for all software products and subscriptions
-Support the Head of ISS&T with the purchase and invoicing of hardware, software a consumables
-Manage and maintain IT asset information
-Ensure documentation and alerts are publicised and maintained on the IT Services Hub
-Manage increased IT service delivery required to support new and existing students during Welcome Week and the beginning of each new academic year
Candidate requirements:
-Degree level qualification and ITIL qualifications desirable
-Recent proven experience of leading and developing an effective IT Support team and helpdesk service in a complex environment. Including setting targets, identifying training needs and delivering development plans
-Good technical knowledge of various hardware and software technologies including Windows, desktop PCs, laptops, mobile devices, printers, MFDs, Microsoft OS, Mac OS, Microsoft Active Directory, M365, and Adobe.
-Recent experience in a Service Delivery role with experience of managing, allocating and monitoring IT support tickets, setting KPIs to improve service delivery, managing underperforming teams and suppliers, setting up new services such as staff onboarding, asset management, procurement etc & managing 3rd party suppliers
-Experience or an interest in the higher education, arts or charity sector advantageous
Closing date and interviews: ASAP/rolling.
Please note this is a replacement hire for somebody leaving in November.
Please send your CV for further consideration.
About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London.
Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people.
About the role
A colleague in the Operations team will be taking maternity leave from late 2024 for approximately 10 months. We are looking for a new team member to join us in late November for a period of handover with the current Finance and Operations Officer, and then to support the Director of Operations during our colleague’s maternity leave.
Key focus areas will be finance and bookkeeping using Xero software, HR support, basic IT management and charity and company administration.
This role provides the chance for an experienced Xero user to develop a greater understanding and knowledge of charity and company management across finance, HR, IT, operations, office management and administration in a friendly and supportive environment, with personal and professional development at its heart.
Key Responsibilities
Financial Management
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Bookkeeping via Xero
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Reconciliations
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Preparing bills and invoices
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Manual journals
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Monthly reporting
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Audit field work support
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Department budgets (managed via google sheets)
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Recording income and expenditure
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Recording restricted and unrestricted fundraising income
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Bank payments
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Work across departments to support timely invoicing and proactive debtor management
Operations Management
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Manage Operations email inbox
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Office management (serviced offices)
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IT management (issue laptops etc)
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Basic website maintenance
HR Management
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HR record management
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Support recruitment and hiring process
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Lead on new starter induction process
Company and Charity Administration
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Support Governor and the charity with compliance administration
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Support Director of Operations and CEO with organisational requirements such as audit, company filing and gift aid submissions
About you
Experience:
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Proven experience and high level competency on Xero accounting software and Excel/Google Sheets (Essential);
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Demonstrated success in supporting colleagues within an operations team (Essential);
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A passion for social mobility and a commitment to the charity’s mission (Essential).
Skills and competencies
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Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.
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Service minded and ‘roll your sleeves up’ attitude;
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Team player with the ability to self-manage;
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Good communication skills;
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Numerate with excellent attention to detail;
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Commitment to our six values - outline on page 23 of our 2021-26 strategy
What we can offer you
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Annual leave of 27 days plus bank holidays, increasing with service
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Flexible working with regular working from home as standard, 4pm finish on Fridays
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Annual personal training and development budget of £300
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Employee Assistance Programme, including counselling
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Team building offsites and regular team socials throughout the year
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Do you have good people skills, are you organised, methodical and can work with IT equipment and manage databases?
We are looking for a Corporate Services Support Officer who will support our HR & IT functions. You will be responsible for the end-to-end process of employee recruitment, updating our policies and procedures, managing the IT requirements and maintaining the HR & IT databases. We need someone who has got experience of working in a support function and would like to be involved in moving our support model forward.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 1st October 2024, with interviews taking place w/c 14th October 2024. We reserve the right to close the advert early.
Please be advised that if you do not hear from us by 14th October 2024, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Enjoy order and helping maintain records and systems? Do you have a passion for administration and want to help play a pivotal role in helping an organisation maintain high standards? Then Compliance may be for you.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
Due to continued growth, we are seeking a Compliance Officer to support the administration of compliance and quality management related activities across the organisation.
As our Compliance Officer, you will play an essential role in ensuring the organisation adheres to its standard operating procedures and processes and will become a super user of our new eQMS (electronic quality management system) to monitor and maintain compliance records. The role will be varied and offer the opportunity to support the Compliance manager with compliance related projects and work across different departments to help encourage a compliant mindset across the organisation. Full training will be provided.
Person Specification
- Experience of administration and record keeping to a high standard
- IT literate in all major MS Office applications
- Highly organised, efficient and self-motivated
- Excellent written communication skills
- Strong interpersonal skills and ability to adapt as part of a small team
- Excellent analytical and problem-solving abilities
- Committed to IHP's Christian Ethos and Values
The following would be desirable:
- Previous experience in a legal or compliance role
- Experience with Compliance Management Software
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
IHP Staff Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Training and development opportunities
- Hybrid working/Modern office near Chancery Lane tube station
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
1st Stage interviews will take place remotely via MS Teams week commencing 21st October.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed at the closing date and 1st round interviews will take place w/c 21st October. Please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.
The client requests no contact from agencies or media sales.
Supporter Operations Officer
Contract: Permanent, Full Time, 35 hours per week
Salary: £33,233 - £34,894 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in operations & planning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Join WaterAid as Supporter Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2020 Great Place to Work® award-winning organisation.
This role is a part of the Supporter Experience & Operations (SEO) team that sits within the Mass Engagement Department at WaterAid and aspires to deliver sector-leading supporter care, excellent supplier management and effective internal response handling operations. The team exist to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.
As our organised and conscientious Supporter Operations Officer you will provide effective monitoring of our internal supporter response handling processes, including donation and query management, and bring to the role an understanding of regulations that affect the management of supporter data, and the processing of financial responses.
About the Team:
The Supporter Operations Team plays a central role in delivering an exceptional supporter experience, ensuring smooth internal and external fulfilment to maximise supporter engagement in order to meet our ambitious targets.
This role sits within the Supporter Operations sub-team, reporting into the Supporter Operations Manager. The Supporter Operations Team plays a central role in supporting our fundraising teams, to maximise supporter engagement and ensure that the fulfilment of our fundraising appeals, donor thanking and donation processes are carried out correctly and in compliance with all relevant regulations
About the Role:
In this role, you will manage the team’s workload, forecasting expected capacity to ensure that daily, weekly and monthly tasks are planned out and completed in accordance with set KPIs. As well as supporting the Supporter Operations Manager in monitoring & evaluating the performance of the Operations team using reports to investigate any unusual results/trends.
You’ll also:
- Bring to the role a keen understanding of supporter response handling, the intricacies of processing donations, Direct Debits, Gift Aid, and communication preferences
- Assist with due diligence processes within the wider SEO team, specifically focusing on internal data security practices, response handling accuracy, and adherence to relevant regulatory requirements such as those for Gift Aid or the BACS scheme for Direct Debits
- Proactively identify processes for improvement across the Supporter Experience & Operations Team to deliver efficiencies and improve the effectiveness of internal procedures
- Support campaign managers and other colleagues with any new or existing projects relating to fundraising operations, working closely with internal stakeholders, ensuring requirements are clear and fully documented
About you:
- Knowledge of the rules and regulations of Gift Aid, Direct Debit, Data protection and PCI-DSS compliance
- Strong team player. Proven experience and/ or evidence of providing support/supervision/ training to team members
- Experience of documenting business processes, and comfortable with communicating and influencing a range of stakeholders
- Experience of income processing and donor response handling
- Excellent IT skills (use of Microsoft products, particularly Excel) with ability to analyse data accurately
- High attention to detail with ability to work methodically, ensuring minimal errors, and able to problem solve should errors arise
- Ability to analyse fundraiser requirements, and capable of providing the best fulfilment solution working with internal stakeholders
- Proven problem-solving skills with the ability to listen, understand, analyse and resolve queries of a technical nature (incl. complex queries). Demonstrate an innovative approach to problem solving with the ability to implement robust solutions, taking into account future requirements
- Excellent time management skills. Proven ability to manage & prioritise own workload, conflicting tasks/ deadlines effectively and successfully
Closing date: Applications will close at 23:59 on 29th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday annually (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Chief Operating Officer (COO)
Location: Hybrid, London workspace, home working & national travel required
Reports to: CEO
Position: Full time
Salary: up to £55k, based on experience
About Us
My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.
Position Overview
The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.
We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.
Key Responsibilities:
1. Programme Management:
- Supervise staff and ensure the effective delivery of our programs and services.
- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.
2. Human Resources:
- Lead the HR function, including talent acquisition, staff development, and performance management.
- Foster a positive and inclusive organisational culture that aligns with our mission and values.
- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed
3. Technology and Infrastructure:
- Ensure the charity has the necessary technology and infrastructure to support its operations.
- Identify and implement IT solutions to enhance efficiency and data security.
4. Compliance and Reporting:
- Ensure compliance with all relevant laws, regulations, and reporting requirements.
- Prepare and present regular reports to the Board of Trustees and stakeholders on organisational performance.
5. Stakeholder and Partnership Engagement
- Represent the charity at public events and engage with key stakeholders to promote our mission.
Qualifications & Experience
· Bachelor's degree in a relevant field (Master's degree preferred).
· 5+ years proven experience in senior operational roles within the non-profit sector
· Strong leadership and management skills with the ability to inspire and motivate teams
· Exceptional organisational and project management abilities.
· Demonstrable experience in budgeting, financial management, and people leadership
· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.
· Excellent interpersonal and communication skills.
· Commitment to the charity's mission and values.
· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable
· An appreciation of how to handle sensitive and confidential issues.
· Knowledge of compliance, risk management, charity regulations, policies and government guidelines.
· Ability to work collaboratively in a diverse and inclusive environment.
· Excellent strategic planning and execution capabilities
· Exceptional communication and interpersonal skills
· Proficiency in using technology and data to drive operational improvements
Required experience:
· Leadership: 5 years (required)
· Senior Operations: 5 years (required)
· Management: 5 years (required)
· Risk management: 2 years (required)
· Financial acumen: 2 years (required)
Personal attributes:
· Proactive and adaptable, with a positive approach to change and challenges.
· Highly resilient to challenging situations
· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.
· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.
Benefits:
- Healthcare options following successful probation review
- Opportunity to make a meaningful impact on a critical cause.
- Collaborative and supportive work environment.
- Professional development opportunities.
My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.
If you would like to apply, please submit a cover letter (minimum 600 words) stating your previous experiences, employment and reasons for your application. We are looking for driven and qualified candidates and this letter should be a reflection of your ability to communicate well with a solid case for why you are a suitable candidate.
The client requests no contact from agencies or media sales.
PLEASE NOTE THIS ROLE IS HOME BASED BUT REQUIRES THE POST HOLDER TO ATTEND REGULAR MEETINGS AND EVENTS IN PERSON, IN LONDON.
The role will involve developing and nurturing relationships with those who own, manage, design or have an interest in green infrastructure by proactively facilitating our networks and supporter activities to engender more effective and collaborative working, knowledge sharing, and connection.
This is a great role for someone who is excited by working with senior stakeholders across London who play an active role in maintaining and enhancing London’s green spaces.
The successful candidate will be a confident ambassador for the charity, and capable of building long term partnerships. The post holder will need to use their initiative, creativity and proven partnership building skills to enable the charity to expand and maximise the impact of its existing networks, support internal and external development, and plan and coordinate supporter-focused activities.
As part of a small charity, the successful candidate will need to be a team player, ready and willing to respond and adapt to opportunities and challenges, working closely with the rest of the Parks for London team and trustees.
Key responsibilities:
- Deliver and enhance our network and engagement programme to support green space owners and managers
- Support and coordinate the administration and delivery of a range of virtual and in-person network meetings and events
- Identify and develop relationships with potential new supporters
- Support the identification, and engagement of new audiences who could benefit from our work
- Identify and develop relationships with potential collaborators with whom we can work in partnership with, to maximise our capacity and expand our reach
- Support the sustainability of the charity by driving and maximising existing income streams as well as identifying and delivering new opportunities for income generation
- Represent Parks for London at events and wider engagement opportunities, and promote the interests of the charity, our services, and our supporters
- Keep abreast of local, regional, national and international funding opportunities to identify opportunities for both the charity and those in our networks
- Contribute to the ongoing monitoring and evaluation of Parks for London and our services
- Play an active role in strategic reviews, business planning, and contribute to the wider thinking and planning of the charity
- Carry out other duties and activities as agreed with the Executive Director
Applicants should be based in or near London to attend regular meetings and events commensurate with the role.
We thank all applicants for applying and their interest in the role. Those shortlisted for an interview will be contacted by the week closing 11th October, if you do not hear from us by then please assume your application has not been successful on this occasion.
Details about how to apply can be found on our website, please use the link provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Improving the mental wellbeing of Londoners by supporting them to gain and sustain good employment
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
As an Employment Specialist at Twining Enterprise, you will play a crucial role in our IPS Workwise Employment Services programme. The service provides employment support to people across Northeast London, with serious mental health challenges, to gain and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence. A day in the role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining and partner databases, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- A commitment to Twining's mission, vision, values;
- A dedication to promoting mental health and meaningful employment;
- A positivity to champion equality, diversity and inclusion;
- Deliver a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering an IPS employment service. This will include working alongside managers and frontline staff and members of partner/commissioner organisations.
- Deliver a role with a dual responsibility to clinical partners and Twining, while complying with Twining's internal procedures and all relationships, both internally and externally.
- Manage a caseload of up to 25 people, advising and supporting clients to overcome barriers, to help them find new employment and remain in work.
- Ensure Twining's CRM and the Trusts Rio system are updated with all plans and actions relating to your clients. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.
- To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
- To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
- To promote the benefits of supporting participants to access employment, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
- To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
- To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
- To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
- To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
- To deliver employment workshops with other members of staff as required.
- To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
- To maintain a professional relationship with the clients and with staff, with particular attention to confidentiality and maintenance of professional boundaries.
- Update and maintain NHS patient record (Rio).
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
- IPS delivery experience (D)
- Demonstrable evidence of Continuing Professional Development (E)
- Experience of internal (and external) partnership working (E)
- Demonstrable experience of successfully working to targets (E)
- Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E)
- Experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
- Experience of joint working and working in multi-agency partnerships (D)
- Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
- Excellent verbal and written skills and ability to communicate concisely and effectively (E)
- Demonstrable experience of providing excellent customer service skills (E)
- Understanding of our participant group and the barriers they may face (E)
- Skilled in coaching and guiding people to maximise potential (E)
- Knowledge and understanding of the relationship between employment and mental health (D)
- Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
- Able to present confidently to external stakeholders and partners at various levels (D)
- Experience of opening job opportunities with a range of employers (D)
- Understanding of data protection and information security (E)
- Excellent interpersonal and communication skills (E)
- Dynamic personality, confident engaging with a range of stakeholders to promote the service (E).
- Good at building relationships with both internal and external stakeholders (E).
- Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
- Ability to work well as part of a team and independently when required (E)
- Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
- Strong belief in the value of employment in supporting good mental health (E).
- Empathetic and person centred (E).
- Open to feedback and proactive in addressing self-development (E).
- Proactive in managing one's own health and wellbeing (E).
- Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E).
- This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E).
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974 (E).
- Trained in the IPS approach (D).
- Willingness to travel in designated Borough of Redbridge (E).
- Able to work flexible hours as the needs of the job dictate (E).
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
Position: Head of Finance & Corporate Services
Location: Hybrid. The Trust's offices are in the park on Ledrington Road, SE19 2BB.
Type: Full time, 40 hours per week, permanent (with 0.8 FTE considered).
Salary: c. £45k pa (pro rata for 0.8 FTE)
Benefits: 25 days annual leave plus statutory holidays, increases by a day, pro rata, each year completed, up to 30 days pro rata. Employer Pension Contribution 5%; Employee Assistance Programme (EAP) service; Flexible working.
Closing date for applications: Monday 7 October 2024 at 10:00
Interview date: Friday 25 October 2024
About the role
At over 200 acres Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.
The Head of Finance & Corporate Services role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration, and cultural and heritage programming.
We are looking for a qualified finance professional to join our friendly team in the post of Head of Finance & Corporate Services as we develop our systems, infrastructure, and income streams to secure our long-term sustainability. Central to the success of our strategy is an efficient finance function providing timely management information and strong financial controls.
You will be an astute finance professional who is able to provide sound financial advice as well having a strong grip on day-to-day financial operations. You will also ideally have experience of HR, IT, and administrative functions, and will assume company secretary responsibilities, enjoying direct liaison with our Board of Trustees.
How to apply
For more information on how to apply, please download the application pack here. Please submit the required documents to jobs@ with the subject ‘Role: Head of Finance & Corporate Services’
Applications must be received by Monday 7 October 2024 at 10am
Interviews will be held on Friday 25 October 2024. All applicants must submit an Equal Opportunities Form
Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.
We thank all applicants for their interest.
The client requests no contact from agencies or media sales.
Do you want to join an organisation that makes a profound and immediate difference to patients' hospital experiences? Would you like to be part of a team that funds ground-breaking research with the potential to change people's lives? Do you thrive on leveraging data to drive impactful fundraising strategies, solving complex data challenges and optimising supporter communications? If so, this might be the ideal opportunity for you.
Harris Hill is partnering with the Royal Free Charity, an ambitious hospital charity with a vision that everyone served by the Royal Free London NHS Foundation Trust has access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact.
Their dynamic fundraising team generated £4.5 million through donations in 2023/2024, and they are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. They are seeking a proactive, experienced, and hands-on individual to join the team as a Senior Data Selection & Insights Officer on a permanent basis.
Key details:
Role: Senior Data Selection & Insights Officer
Location: Hybrid working with regular attendance to the central office (NW3)
Salary: circa £33,000 per annum plus benefits
Contract: Full time, permanent (with flexible working requests considered)
Amongst other criteria, the successful candidate will have:
* Demonstrable experience of using Raiser's Edge (RE7/RE NXT) or similar fundraising Customer Relationship Manager (CRM).
* Experience using Microsoft PowerBI for data visualisation and analysis.
* Data analysis skills with an understanding of a range of statistical techniques.
* Experience of producing large complex multi-channel marketing selections for a fundraising department.
* Strong IT skills, proficient in using Microsoft Word, PowerPoint and Excel as well as CRM systems.
If you would like to receive a full job description for this role with details on how to apply, please contact Faye Marshall at Harris Hill via the apply button.
Closing date for applications: 5pm Friday 4th October
Date of First Interview: W/C 7th October
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Officer
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Salary range: £32k to £35k
Principal Location: London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.
Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.
Role Purpose:
This role is a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with the colleagues across our global finance team. The role offers the chance to work across a number of finance functions, including: management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and working on some of the subsidiary charities; and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.
It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role. Street Child is implementing a new CRM system and this role will feed into the development of new processes and procedures and use both the CRM and finance system and ensure full reconciliation and data trail between the two systems.
Key Responsibilities:
1) (40%) Deliver all functions related to Accounts Receivable and CRM:
- Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
- Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
- Raising donor invoices and requests for payments, and issuing donor receipts.
- Income and customer account reconciliations and revaluations.
- Any other responsibilities relating to Accounts Receivable.
2) (40%) Month end reporting and reconciliation and subsidiary accounts:
- Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
- Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
- Carry out monthly revaluations of bank accounts.
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
- Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
- Compile information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
- Audit: support with the year end audit and provision of supporting information to auditors.
3) (20%) Lead the Accounts Payable process:
- Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
- Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
- Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
- Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
- Ensuring that there are at least two payment runs a week and additional runs as required; overseeing the process to ensure that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set. Providing cover to set up payments when the Finance Assistant is not available.
- Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
- Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
- Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
- Any other responsibilities from time to time.
Person Specification
Education / Qualifications
Essential:
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent Degree
- A Good understanding of double entry bookkeeping
- Part qualified accountancy qualification
Desirable:
- Full Accountancy qualification
Experience and Knowledge
Essential:
- IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM
Desirable:
- Charity or third sector experience
Skills and Abilities
Essential:
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Ability to work under pressure and to tight deadlines
- Fast learner whilst not afraid to ask for help!
Desirable:
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other:
Essential:
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Work co-operatively and collaboratively with colleagues, other departments and other external contacts
- Strong communicator and able to explain work to other team members
Desirable:
- Good Interpersonal skills
The client requests no contact from agencies or media sales.