Hr Administrator Jobs in London

This exciting new management role within our operations team is an excellent opportunity for the right candidate to use their experience within a supported housing environment and help us to continue providing services of the highest standards for the people who need them.

We are looking for someone who is passionate about making a difference, and dedicated to achieving excellence.  This role seeks a highly skilled and experienced manager with a background in supported housing to lead across the organisation in quality assurance and regulatory compliance.  We are looking for a strong and capable team player to work alongside our Operations Manager and group of Registered Managers across our residential care homes for older people and housing communities for women and young people.  As a line manager for our community leads, previous people management experience is essential.

Working to help Keychange deliver the best support to our service users, this will be a varied role, including ensuring that our services comply with regulatory requirements, overseeing the delivery of our quality assurance framework, empowering our registered managers to deliver the highest standards of care and support, and assisting our Director of Operations in the smooth daily running of all operations across our nine community sites.

As a Christian organisation, we would ask that all applicants are sympathetic to our faith basis and values.

This role would be hybrid, based out of our Central London office, with UK travel to our community sites essential.

For more information please see the full job description with key responsibilities around quality assurance, regulatory compliance, reporting, team leadership and organisational culture.  Please ensure that you outline how your experience fits our person specification in your cover letter. 

Interviews will be ongoing for candidates who can demonstrate the experience and attributes required, and we reserve the right to close the application process early.

Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds.  We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

Summary of the role

This is an exciting new role at Just Like Us which has been created due to the significant growth of corporate partnership fundraising, which now makes up almost half of the charity’s annual income. Just Like Us is proud to have fantastic support from over 20 companies who support us in a variety of ways, including through grants, cause-related marketing and CSR initiatives. As the Corporate Partnerships Manager, you will play a crucial role in developing and maintaining funding partnerships with companies, and stakeholders to grow fundraising income and support the mission and initiatives of Just Like Us. This role involves a mix of new business development and account management, focusing on fostering collaborations that enhance our reach, influence, quality and impact of our three key programmes. Your work will be instrumental in ensuring the organisation's financial sustainability and underpin the continued expansion of our programmes. It will require you to work across a range of departments in businesses such as marketing/brand, DEI and LGBT+ networks.

About Just Like Us

 Just Like Us is the LGBT+ young people’s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run three programmes:

• Ambassador Programme: We train LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship. We support our ambassadors to use their voice, develop skills and find community.

• School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all.

• Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support.

The position

Organisation: Just Like Us

Position type: Part-time 3 days per week (with flexibility on days worked)

Contract: Permanent

Salary: £36,000 pro rata (£21,600)

Location: London/Hybrid. We offer a flexible work environment with the expectation that team members work from our London office space at least once per week. You should also be able to join us in the office for occasional collaborative sessions or attend in-person meetings with partners, which may take place on different days based on project needs.

Reporting to: Head of Partnerships 

Employee benefits:

• 25 days annual leave plus bank holidays, with Christmas office closure 

• 1 additional day of annual leave per year of employment, up to a maximum of 5 

• Pension contributions matched up to 6% 

• Flexible working enabling team members to work from home and at an office, as well as some autonomy on your hours outside of core hours 10:30-16:00

• Employee Assistance Programme, including (but not limited to) - counselling, stress, tenancy and housing, legal support and childcare

Job description

Partnership development and income generation

• Identify and develop new corporate partnerships in order to grow income and advance the goals of Just Like Us.

• Renew and grow a range of existing corporate partnerships through the creation and execution of strong stewardship plans.

• Work closely with the Head of Partnerships to support the development of high-value corporate partnerships.

• Work with LGBTQ+ employee networks to increase engagement and support.

• Drive revenue across diverse streams, including corporate foundations, LGBTQ+ networks, employee fundraising, CRM, and sponsorship initiatives.

• Increase employee fundraising from partners, creating innovative strategies and campaigns.

• Lead on sponsorship efforts and grow sponsorship income at Just Like Us through reviewing current sponsorship material, creating new packages, and approaching potential sponsors.

• Work alongside the Head of Partnerships and Director of Fundraising on new partnership set-up, including establishing legal agreements with corporate partners. 

Event management and engagement

• Lead the end-to-end management of LGBT+ speaker and panel events for corporate partners.

• Partner with the Head of Partnerships to plan and deliver impactful engagement opportunities for LGBT+ employee steering groups, HR and DEI leaders, ensuring these events foster meaningful connections and drive engagement.

• Attend industry events on behalf of Just Like Us to enhance visibility and establish meaningful connections.

Collaboration and communication

• Collaborate with internal teams to create compelling proposals, events, and campaigns that engage partners and positively impact the LGBT+ community.

• Work closely across departments to ensure sponsorship benefits are delivered in line with contractual obligations

• Monitor and manage the effectiveness of the corporate partnerships portfolio, working with internal teams to provide analysis and regular reports to key stakeholders.

Reporting and administration

• Ensure up-to-date records of all partnerships and fundraising activities to ensure effective internal tracking and reporting against pipeline and targets.

• Ensure compliance with all relevant laws and regulations affecting the charity's development and fundraising practices, including adherence to charity law and the standards set by the Fundraising Regulator.

Skills and experience/person spec

The applicant should have:

• Proven experience in corporate fundraising, partnership management and business development with a demonstrable ability to win and grow partnerships.

• Experience of growing and developing fundraising relationships in order to drive new business and grow income.

• Proven experience of developing and managing a robust new business pipeline and a comprehensive understanding of the sales cycle from prospecting to partnering and developing the relationship

• Superb internal relationship-building skills with experience working cross-departmentally to support the development of corporate partnerships.

• A good understanding of LGBTQ+ issues and a passion for promoting inclusivity and diversity.

• Excellent communication and interpersonal skills, with the ability to present information both verbally and in writing that is clear and concise, with excellent attention to detail.

• A skilled and confident presenter who is capable of engaging with small groups of senior stakeholders and addressing large audiences at events

• Strong negotiation and project management skills.

• Knowledge of the UK charity sector and fundraising landscape.

• A good understanding of charity fundraising regulations in relation to corporate fundraising.

If you have most of the skills and experience outlined, we strongly encourage you to apply 

How to apply

Interested candidates should follow our guidance in the application pack attached by emailing their CV and a cover letter outlining their relevant experience and motivation for applying. Please include "Corporate Partnerships Manager Application - [Your Full Name]" in the email subject line. Both the cover letter and CV will be used to determine candidates’ suitability for the role.

The application deadline is 23:00 on 27/11/2024

Interviews will take place 5th and 6th December. 

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

We are looking for an enthusiastic, organised, proactive individual who has a successful record in the role of a PA, EA or Team Assistant and who is looking to take on a new, exciting challenge that will make a real difference to the community.

Are you someone who can effectively engage with a range of individuals, manage multiple workstreams and work independently to meet delivery timelines? 

This is a full and varied role – no two days will be the same! We can offer:

• The opportunity to be fully involved in meaningful work, to make a difference and see the positive impact of your work

• An experienced team who will support you to deliver on your goals, and to grow personally and professionally

• The platform to manage and deliver on your own workload

• A role that allows you to take the initiative, to innovate and to be involved with multiple stakeholders across the business 

• Fulfilling and rewarding work that contributes to society, sustainability initiatives and environmental challenges

ABOUT BAKER STREET QUARTER PARTNERSHIP

We are the Business Improvement District (BID) for the Baker Street area of Marylebone – a not-for-profit organisation making a real difference to this vibrant, diverse and dynamic part of central London.  Our innovative and compelling work is far reaching, from nurturing and connecting the community, to promoting the area’s vitality and ensuring it is resilient, safe and clean. Established 11 years ago, we have recently set out a new exciting and ambitious business plan focused on facilitating social and environmental impact, with wellbeing at its core. This is a unique opportunity to work within a team who are committed to contributing to the broader community and driving positive change. 

Our team is small but highly innovative and ambitious with a proven track record of making real improvements to the area for business and for all.  You will be joining the Partnership at an exciting time as we recently extended our area of benefit. 

We are delighted to have been recognised as a Great Places to Work certified company!

“100% of employees at Baker Street Quarter Partnership say it is a great place to work*, compared to 54% of employees at a typical UK based company”

JOB RESPONSIBILITIES:

Executive Support

• Provide intelligent diary management and full Executive Assistant support to the CEO and two members of the Senior management team

• Project support for the Executive team including drafting presentations and papers, research, presentation of statistics, attending volunteering sessions and assisting in scheduling and task management.

• Manage all arrangements for Steering Group and Board meetings including the preparation of reports and papers proactively ensuring deadlines are met

• Implementation of assistive technology for the preparation of minutes from all governance meetings (c16 per year) and responsible for proofing and finalising minutes, ensuring actions are followed up and deadlines met

• Proactive management of outstanding tasks assigned to team to ensure projects are completed on schedule

• Managing confidential HR information including personnel information ,sickness records, training records and annual leave records

• Tracking required changes to the Staff Handbook and making updates

• Database maintenance and updates, pulling data from external sources and updating mailing and other lists

• Booking meeting venues, lunches and travel arrangements for the Senior Management team

Finance Support 

• Logging expenses on Xero and assisting with credit card reconciliations 

• Raising POs and allocating to correct codes

• Assisting with finance queries and contract administration

• Management and reconciliation of office budget

• Assisting with the preparation of quarterly Management Accounts, preparing templates and ensuring deadlines are met

Office Management

• Ensure the smooth running of the office.

• Manage office move, assisting with the search for space and liaising with suppliers as appropriate

• Ensuring the office is fully stocked including management of stationary and other supplies, including refreshments and ensuring a well presented and well-maintained office space.

• Maintaining planned preventative maintenance list for office space, managing Health & Safety and Fire Assessment reviews and proactively addressing issues

• Management of bookings for community space

• Organising team training, wellbeing and social activities 

• Provide first point of contact for general office administration including first line reception and phone cover

• Manage generic email inboxes (including info@) and member support requests - coordinating responses from the entire team in a timely fashion

• Set up the meeting rooms for external guests, welcoming guests and providing refreshments

• Ensuring contact details are up to date on organisation Crisis and Continuity Plan

• Ensuring adherence to the sustainable procurement policy for all office supplies

• Management of office contracts including areas of insurance, IT/comms and equipment.

• Organise weekly team meetings, preparing agenda and sending action points

• Be the Fire Marshall, First Aider and DSE Assessor for the office (full training provided)

• Opportunity to be trained as Mental Health First Aider

• Always acting as an ambassador for BakerStreetQ

Finance Support

• Logging expenses on Xero and assisting with credit card reconciliations 

• Raising Purchase Orders  and allocating to correct codes

• Assisting with finance queries

• Assisting with contract administration

It is expected that the Team Assistant will provide cover for and stand-in as necessary for the Marketing and Events Coordinator and the Project Assistant, and has familiarity of their job functions to enable such coverage to be provided.

To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required

SKILLS REQUIRED:

Required skills

• Excellent communication skills (both written and verbal) with a strong ability to build rapport and engage effectively with a wide range of individuals

• Proactive and detail orientated 

• Self-motivated, taking accountability for own workload and timely deliverables of work

• Excellent attention to detail

• Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision, yet maintaining regular communication within the team

• A flexible approach, professional outlook and positive attitude is essential 

• Ability to work to tight deadlines whilst caring to ensure a high standard of work quality

• Ability to work effectively in a team environment with a “can-do”, willing, collegiate approach 

• Flexibility to adapt effectively to change

• Flexibility to work occasional evenings and out of core hours to attend events where necessary 

• Demonstration of a mature approach and manner, with a high level of integrity and someone who can be trusted with confidential information

• Problem solving

• Intermediate skills in Word, Excel and PowerPoint and experience of using contact databases (in particular input, retrieval of data and the ability to use database) 

Required Experience

• Previous work experience in a PA, EA or administrative role, supporting an individual or team likely to have been gained over a minimum of 12 months

• A passion/drive to contribute in a community focused, social impact role 

• An interest in the urban environment and an organisation involved in sustainability initiatives, area promotion, placemaking projects

Our Benefits:

• Private health insurance via BUPA for employee only from day one

• Pension – Employee 5% and Employer 6% 

• 25 days Annual Leave plus bank holidays and additional gifted holiday over Christmas

• Season ticket loans

• Cycle to Work scheme 

• TechScheme – limit £2000

• Wellbeing sessions

• Opportunities and Support to volunteer

TIMESCALE:

Closing date for applications 29th November 2024.

Application by cover letter and CV.

About The Royal Institution of Great Britain

The Royal Institution (Ri) is an independent charity which has been connecting people with science for over 200 years. Founded in 1799 through the wonderful generosity of 58 patrons, to this day we remain based in our original, magnificent, Georgian home in central London. Thanks to the support of those early philanthropists, the Ri has inspired generations of scientists over the years whose discoveries have helped shape our modern world.

The Ri has a clear vision that ‘Science is for Everyone’ and it is our belief that everyone should have equitable access to science. Through our packed event programme available in person or online, our UK schools outreach and social impact initiatives, and our global digital reach including over 1.5m YouTube subscribers we achieve our mission by connecting people with scientists to explore science together.

About you

We are seeking an energetic, resourceful, and creative Fundraising Events Coordinator to join our team. In this role, you will proactively design and deliver engaging events that inspire and cultivate support for the Ri. You will collaborate with colleagues and senior stakeholders across the charity to effectively deliver a range of inspiring and special fundraising events that create both passion for our cause and memorable experiences that foster strong relationships with our donors. 

As successful candidate you will have the ability to develop innovative event concepts that align with our organization's goals, oversee all aspects of event planning from budgeting to execution, design engaging and memorable event experiences, and respond to flexibly and constructively to changes and challenges.

Do you have:

• Experience of working in a customer relationship role in a charitable or corporate setting
• Experience of planning and delivering private events, ideally within patron, member or alumni schemes
• experience of event planning and exceptional interpersonal skills to build and maintain strong relationships
• Excellent written communication skills
• Ability to analyse data and produce reports

If so we'd love to hear from you!

As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.

Department purpose

This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.

Key responsibilities

Main obligations

• Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
• Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.

Specific responsibilities

• Programme Monitoring, Evaluation and Learning
• Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
• In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
• Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
• Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
• Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.

Research and Evaluation

• Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
• Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
• Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
• Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
• Project management and administration
• Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
• Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
• Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
• Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
• aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
• Provide cross-departmental support and advisory for using data
• Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
• Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.

Other responsibilities

• Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
• Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
• Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
• Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
• Be familiar with and adhere to the Foundation’s policies and procedures.
• Other responsibilities may be added in line with experience and programme requirements.

 Person specification

• All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
• Essential criteria
• Two or more years of experience working in MEL, ideally related to international development.
• Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
• Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
• Data collection, storage, analysis, and visualisation skills.
• Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
• Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
• Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
• Ability to solicit and integrate feedback into work products and incorporate learning into future work.
• Ability to excel in a collaborative environment, working within and across teams.

Desirable criteria

• Understanding of data collection challenges in low and middle income countries.
• Understanding of GDPR legislation and its application to MEL.
• Project or programme management experience.
• Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
• Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
• Experience living and/or working in a low or middle income country.
• Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
• Willingness and ability to travel internationally.

Are you ready to help the Church deliver effective governance and compliance during a time of significant change?  

This role will be pivotal in horizon scanning as the Councils of the Church and the Church House team (as the Office of General Assembly) seek to manage risk and ensure sound governance, whilst enabling and supporting the flourishing of synods and local churches. 

You will hold a law degree (or equivalent conversion) and are already working within a charity context with complex governance structures. You will be able to develop a broad overview of governance and its risk profile and design and run complex processes, including fitness to practice processes.  You have excellent interpersonal skills with the proven ability to persuade and advise senior leaders.

We can offer you a flexible and friendly working environment with hybrid working from Church House in London and from home.

If you are interested in working for us and can meet the above requirements, please visit our website for application form.

Closing date: 9am, Monday 25 November 2024 
Interviews: Thursday 5 December 2024

 In accordance with the Equalities Act 2010: part 1, schedule 9, there is an occupational requirement for the post holder to be a practising Christian and a member of the United Reformed Church or member of a Church which belongs to one or more of World Communion of Reformed Churches (WCRC), Disciples Ecumenical Consultative Council (DECC), the Council for World Mission (CWM) Action of Churches Together in Scotland (ACTS), Churches Together in England (CTE), Churches together in Wales (Cytun), Free Churches Group (FCG) or Churches Together in Britain and Ireland (CTBI)*

We are seeking a talented and experienced leader to join our Strategic Leadership Team.

You will have a compassionate heart and be deeply motivated by your evangelical Christian faith to lead the financial management and operations of this respected Christian Ministry.

Your experience in operations or business development within the charity sector will ensure that Release International’s day-to-day operations remain compliant, responsive, effective and efficient.

Your significant competence in financial management will enable you to analyse financial information, and other data, to support decision making at a senior level.

Your proven track record of strategic planning, team building, proactive risk management, and ability to manage multiple deadlines and projects will be essential to the role.

As the lead for all aspects of ‘People and Culture’, you will use your excellent people skills and positive outlook to empower and encourage others towards success, promoting and modelling our person-centred Christian ethos, culture and values.

If you believe God may be calling you to fulfil this exciting new and pivotal role and you understand the importance of excellence in the stewardship of our precious resources, then please apply for this full-time position which is based at our office in Orpington, Kent, with some agreed flexibility to work from home.

Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement). 

Salary and working hours

£35, 525 per annum, 100%, FTC 18 months

About Bond

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

Main purpose of the job

This role will support Bond’s portfolio of convening events. This role is to support Bond’s events function with the overall running of Bond and Bond working group events and to provide administrative and logistical support in the lead up to, during and after events.

We convene a diverse range of audience that goes beyond the Bond membership, so that Bond members and non-members can connect, share knowledge and maximise influence. Bond’s convening power and large reach mean that we can convene diverse audiences on several topics. The events function works across teams to support and lead on the delivery of different types of convening. This covers learning events, practical events and information sharing events, with differing audience sizes, and some events are for Bond members only and others are open to all. Delegates can include senior decision-makers in governance, fundraising, finance, human resources, procurement, programmes, effectiveness, monitoring, evaluation, policy, advocacy, campaigning, communications and marketing.

Main responsibilities

• Creating events in salesforce and uploading them to Bond’s website according to the organisations style guidelines
• To support all digital content of uploading and editing sessions and speakers on the Bond website
• To coordinate logistics for in-person, virtual, or hybrid events. This will include visiting venues in person as and when required and supporting with in person, virtual and hybrid events.
• To manage the events inbox and ensure all delegate and participant queries are responded to in a timely and efficient manner
• Build and maintain key relationships with internal and external partners
• Work with Events Adviser to support events delivery 
• To manage all event-related tasks, including drafting event materials and communications (such as invitations and post-event emails), compiling post-event reports, collecting attendee feedback, tracking metrics, and updating the CRM (Salesforce) with attendance data. Additional responsibilities include managing registrations, gathering dietary and accessibility requirements, creating name badges, and ensuring presentations are correctly formatted.
• Ensure Bond’s events are accessible and inclusive
• To support the work for Bond events by liaising with suppliers, contractors, and stakeholders .

Person specification

Knowledge 

• Good working knowledge of using MS Office to a competent level, especially MS Word, Excel, SharePoint, Salesforce and Outlook. 

Experience 

• Experience of working in an events environment or supporting events for 100+ attendees.
• Experience of working in a customer-facing role, including handling queries, administration and troubleshooting as required. 

Skills

• Strong attention to detail.
• Ability to work across the organisation with different team members at all levels. 
• Ability to manage and prioritise multiple tasks and deadlines.
• Excellent organisational, planning and time management skills are essential.
• Ability to deal with internal and external stakeholders at all levels.
• Flexibility and enjoys problem solving. 
• Excellent written and verbal communication skills are essential.
• Ability to build strong relationships with a range of stakeholders, including speakers and suppliers, is essential. 
• Ability to work well within a team as well as independently. 

Benefits

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest-free season ticket loan

How to apply

To apply submit your CV and cover letter by midnight on Thursday 5th December 2024.

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

Bond and equal opportunities

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. 

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

Privacy notice for applicants

Our Privacy Notice for applicants can be found on application website.

Subject of employment at Bond

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Who We Are

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement.

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world.

How Will You Make a Difference?

The Head of Operations collaborates closely with the CEO and SLT to oversee and manage Amna's operations, ensuring the seamless delivery of programmes to reach the communities we serve. Responsible for the efficient management of risk managemet, safety and security, administration and logistics, people and culture, finance, safeguarding, ITC, the role holder plays a key role in maintaining compliance with Amna's guidelines, donors’ rules and regulations, and local laws across programmes and operations. The Head of Operations actively contributes to Amna's mission of serving refugee and displaced communities, striving to achieve organisational goals through effective operational management.

The Head of Operations reports to the CEO and is responsible for managing a dedicated team of three, a Finance Manager, People and Culture Manager and an Operations Officer.

Key responsibilities:

Comprehensive Risk and Safety Management:

• Conduct risk assessments taking into account the diverse geographical locations of team members, organizational partners, and the nature of projects.
• Assess risks related to grant funding, considering factors such as grant application processes, funding disbursement, and compliance requirements.
• Develop and implement risk management plans specific to partnerships, ensuring alignment with organizational goals.
• Stay informed about international and local regulations impacting the NGO sector, ensuring organizational compliance with legal and regulatory requirements in all operating regions.
• Develop and enforce safety and security protocols tailored to Amna’s diverse operational contexts, ensuring staff and partner safety.
• Work closely with relevant teams to integrate risk management into project planning and decision-making processes.
• Work closely with Amna’s partners to establish and monitor safety focal points in each operational area, coordinating real-time safety updates and responses.
• Develop emergency preparedness plans, including evacuation and contingency planning, and ensure they are updated.
• Regularly communicate risk assessments, mitigation strategies, and updates to the management team.
• Provide staff training on safety protocols, travel safety, and conflict sensitivity, ensuring readiness to handle security challenges.
• Serve as the primary point of contact for safety and security matters, reporting incidents and managing organizational response protocols.
• Regularly update the Amna’s risk registry.

​Financial Planning and Oversight:

• Financial Leadership and Planning: Provide strategic oversight of Amna’s financial health and alignment with organisational goals, identifying trends and opportunities for resource optimisation. Collaborate on budgeting processes to ensure efficient and accurate financial forecasting, with a focus on impact-driven allocation.
• Monitoring and Cost Optimisation: Work closely with budget holders to implement cost-saving measures, ensuring effective resource distribution across operational areas. Regularly assess and enhance financial planning systems for better efficiency and accuracy.
• Internal Controls and Reporting: Oversee high-level financial reporting processes, working with the Finance Manager to ensure clarity, accountability, and strategic alignment. Support the preparation of financial reports for key stakeholders, including the Board, Senior Leadership Team, and donors.
• Annual Reporting and Compliance: Lead the preparation of Amna’s annual report, highlighting achievements and financial performance. Provide guidance on audit and internal control processes, in coordination with the Finance Manager, to maintain high compliance standards.
• Due Diligence and Partnerships: Coordinate with the Finance Manager on due diligence for new partner recruitment, upholding Amna’s financial and operational standards.

Oversight of People and Culture:

• Responsible for the recruitment and retention strategy.
• Lead recruitment and onboarding processes for senior positions.
• Assess and address skills and knowledge gaps through performance reviews. Ensure organizational development by identifying necessary training modules in collaboration with external trainers.
• Implement initiatives to enhance team capabilities and align skill sets with organizational objectives.
• Champion DEI initiatives within Amna, fostering an inclusive workplace culture that values diversity and ensures equal opportunities for all.
• Act as a custodian of the organizational culture, ensuring that values are upheld within the team and aligned with the mission and vision of Amna.
• Support the overall well-being of staff, aligning with Amna's wellbeing strategy.
• Responsible for health and safety compliance of the team.
• Provide guidance on policy interpretation and compliance, ensuring that all staff members are well-informed and adhere to organizational policies.

Robust Safeguarding Implementation:

• Oversee the development and implementation of robust safeguarding policies that align with international standards and best practices.
• Tailor policies to address the specific needs and challenges of a globally distributed team and diverse project locations.
• Conduct annual safeguarding refresher sessions for the team, collaborating with external experts as needed to deliver specialized training programs. Ensure that all staff members, partners, and relevant stakeholders receive updated and comprehensive training on safeguarding principles.
• Investigate any safeguarding concerns or incidents reported within the organization or related to its activities.
• Stay informed about industry trends, legal developments.
• Enhance the organization's safeguarding framework continously.
• Strenghten Amna’s incident investigation and reporting processes, establishing clear proocols to ensure swift response and resolution of safeguarding issues.

Effective Administration Management

• Manage contracts with external vendors and contractors, ensuring compliance and optimal value for services.
• Oversee authorization for travel and logistics, including risk assessment for travel to high-risk areas, ensuring comprehensive preparation and insurance coverage.
• Manage internal communication platforms, promoting consistent and clear communication of policies, guidelines, and organizational updates.
• Ensure effective operation of the organization's online platforms.
• Coordinate internal and external events, meetings and conferences.
• Implement best practices to enhance overall efficiency and effectiveness.
• Manage assets and knowledge system to ensure that critical information is accessible and effectively shared across teams.

Information Technology (IT):

• Develop and enforce IT policies and procedures to ensure the secure and efficient use of technology resources.
• Establish and manage data backup and recovery procedures.
• Monitor and manage software licenses and coordinate with relevant departments to optimize software usage.
• Plan procurement, installation, and retirement of hardware devices.
• Implement strategies for efficient hardware lifecycle management.
• Oversee the organization's use of cloud services, ensuring security, cost-effectiveness, and optimal performance.

Legal and Data Protection Oversight:

• Stay abreast of relevant national and international laws, regulations, and legal developments impacting operations.
• Lead in drafting, reviewing, and negotiating legal documents and contracts.
• Ensure compliance with data protection and privacy laws.
• Develop and implement policies and procedures to safeguard the organization's handling of sensitive information.
• Safeguard the organization's intellectual property rights.
• Develop strategies for the protection and enforcement of trademarks, copyrights, and other intellectual assets.
• Ensure all Amna’s staff are well informed and trained in data handling and protection.

Qualifications and Experience:

• Expert qualification (Qualified accountant) or in at least one relevant area demonstrating advanced proficiency and specialized knowledge.
• Minimum of 8-10 years of progressive experience in managerial roles within international/NGO organizations, with a focus on HR, administration, IT, financial management, risk management and legal affairs.
• Understanding of UK Charity Commission regulations.
• Experience with cloud services and knowledge of IT policies and procedures.
• Deep understanding of DEI principles and proven experience in championing DEI initiatives within organizations.
• Extensive experience in financial planning, budgeting, and grant management within the NGO sector.
• Expertise in conducting risk assessments, developing risk management plans, and ensuring compliance with international and local regulations.
• In-depth knowledge of safeguarding principles, policies, and practices within international organizations.
• Demonstrated commitment to the mission of supporting refugees and displaced communities.
• Ability to inspire and motivate others through optimism and dedication to the cause.
• Extensive experience in managing culturally and linguistically diverse teams.
• Proven experience in managing operations within fast paced, remote environments demonstrating adaptability and strategic foresight in dynamic contexts.
• Ability to foster an inclusive and collaborative work environment.
• Proactive problem-solving mindset.

Work Location And Environment:

This role is a remote job opportunity, and open to applicants in Europe and Middle East. We especially encourage candidates from countries where Amna has established partnerships, including Ukraine and the Middle East.

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.

Remuneration Package

1. For applicants based in the UK: 60,000 GBP per annum.
2. For international applicants: 45,000 GBP per annum.

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.

Commitment to Diversity, Equity, and Inclusion

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.

Applications are strongly encouraged from people with lived experience as refugees or displacement.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Child Wellbeing Practitioner (CWP) Programme is part of this nationally funded programme and aims to train a workforce of new practitioners that offer help for common difficulties in children and young people, in particular CBT-informed evidence-based guided self-help for low to moderate intensity anxiety, low mood and behaviour problems, within a variety of community settings. In collaboration with University College London (UCL) as the degree awarding body, Anna Freud is recruiting to support the delivery of the course.

The Course Tutors will have responsibility for the development and delivery of one or two modules, ensuring all material concerning the module is up to date.  The post-holders will also contribute to teaching sessions, and undertake marking and moderating of course assignments, personal tutoring and make other similar contributions to support the delivery of the programme.

We are looking for motivated and enthusiastic candidates with experience in child and adolescent mental health, alongside knowledge and experience of implementing CBT-informed interventions for low to moderate intensity anxiety, low mood and behaviour problems and experience in small group facilitation.

Location

Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH.

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Wednesday 27 November.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Friday 29 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Friday 6 December 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

We are looking for an experienced and passionate Mental Health & Money Advisor to work as part of our Advice, Information & Training Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone. The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Hafal in Wales, Support in Mind in Scotland and Mindwise in Northern Ireland. 

How you will make a difference

I use my existing knowledge and expertise to identify and address a range of issues and provide debt and financial capability advice to people with mental health issues. I take on case work within our remit on debt (including enhanced income maximisation), welfare benefits, mental health and financial capability issues. I develop my knowledge and experience of mental health and social care to set my advice in a meaningful context. I help clients identify the barriers that are hindering progress in dealing with their money worries and I provide help, support and advice to overcome these barriers.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Connection at St. Martins is based in the heart of London, in the most concentrated area of rough sleeping in the UK.  We have an ambitious strategy to tackle rough sleeping in central London with those people who are most persistently on the streets. Building relationships of trust with clients is at the heart of our work.  To achieve this in practice, we have a fully trauma informed approach across the whole charity with psychologists embedded in our service delivery teams.

Alongside running our busy day centre at Adelaide Street by Trafalgar Square, we are developing our access to accommodation.  This includes a project to extend our scheme in Clapham with a new building during 2025.  The extension will provide 3 additional studio flats and activity spaces.  This is the first in a longer term goal to introduce more accommodation into our service portfolio so that we can house an additional 300 of our Adelaide Street clients by 2028.  We are also keen to develop our links into health, through partnerships with the NHS and other treatment services.  Finally, we would like to further improve our offer for women and for people with No Recourse to Public Funds. 

The Director of Services is a vital role for us and this is an incredibly exciting opportunity for someone who shares our passion for addressing rough sleeping.  The successful candidate will be ambitious and tenacious in developing high quality services and growing our support.  They must be able to build really strong relationships with clients, colleagues and stakeholders alongside bringing extensive experience from homelessness, mental health, addiction or the criminal justice sector. 

Our Director of Services will: 

• Ensure excellent service delivery which reflects our Theory of Change; 
• Deliver the charity’s Service Quality and Development strategy; 
• Take forward our emerging accommodation models and our links into health services; 
• Provide financial management and secure resources for service delivery; 
• Work with the Board and the Service Quality and Development Sub Committee, sharing progress against objectives and reporting results; 
• Provide leadership with the staff team, particularly in services, promoting our cultural traits and behaviours in everything we do. 

Full job description can be found on our website

Salary: £64,709
Closing Date: Thursday 5th December
Interview Date: Wednesday 11th December & Thursday 12th December. Second interview w/c 16th December

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer