Housing Services Manager Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Title: Crisis at Christmas Locum Outreach Worker (Day Centres)
Contract: Casual worker in December 2024 – a minimum of three shifts, 8-hour shifts between Tuesday 24 Dec and Saturday 28 Dec 2024
Pay: £20 per hour over three, 8-hour shifts (£30 per hour on Bank Holidays – 25 and 26 December)
Locations: Crisis at Christmas day centres will be operating from the locations below:
· Stratford Day Centre, School 21, E15 4RZ
· Pimlico Day Centre, Pimlico Academy, SW1V 3AT
· Bermondsey Day Centre, City of London Academy Southwark, SE1 5LA
A fantastic locum opportunity for skilled Outreach workers who have front line experience supporting rough sleepers.
You will be working at our Christmas Day Centres to engage with our guests looking for help, guidance, and support around their housing situation, especially those who are believed to currently be rough sleeping.
You will be employed directly by Crisis during this period, for this reason any applications must be with permission from your current employer which must be sought and cannot be assumed.
Experience required
· Demonstrable experience of working directly with rough sleepers (e.g., in outreach, day centres or similar services)
· Good knowledge of voluntary sector services and statutory rights of homeless people
· Ability to deal flexibly with a broad range of clients, and with challenging behaviour.
· Striving for equality of opportunity in the context of rough-sleeping and homelessness
· Current registered CHAIN user
Shifts
Shifts will be 9am – 6pm and Day Centre Outreach workers must commit to a minimum of 3 shifts to be accepted into the role.
You will also accrue annual leave during this work, which will be calculated according to statutory guidelines and will be paid in your final payslip. Holiday entitlement will be calculated as 12.07% of actual hours worked and equates to approximately £3.80 per hour for bank holidays worked and £2.40 per hour for non-bank holiday work.
Join Our Team as a Refuge Support Worker at Cambridge Women’s Aid
Location: Cambridge
Position: Refuge Support Worker
Organisation: Cambridge Women’s Aid (CWA)
Salary: £27,000-£29,000 for a 37-hour week (we will consider part-time hours down to a minimum of 30 hours per week)
About Us: CWA is dedicated to providing life-changing support and safe accommodation to women and children experiencing domestic abuse. We are very passionate about our work and we are immensely proud of the support we have offered in Cambridge since 1977. We are seeking a resourceful and motivated refuge support worker to help deliver our life-saving refuge service to survivors of domestic abuse.
We appreciate that few women will have specific experience of working in a refuge. If you would like an informal chat about your transferrable skills before completing the application, please contact us directly to arrange this.
The Role: As the Refuge Support Worker, you will play a vital role in delivering tailored emotional and practical support to women and children living in our refuge. You'll work closely with a small caseload of women, helping them rebuild their lives, navigate their support plans, and move towards independent living. Your work will range from providing safety advice and emotional support to practical assistance like securing move-on housing, advocating with other agencies, and coordinating resettlement support. You’ll also ensure the smooth operation of the refuge, maintaining a safe, welcoming environment. You will be directly responsible to the Refuge Manager and will work as part of a small team which includes the Children’s Worker, Family Worker and Housekeeper.
Benefits of the Role:
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Generous annual leave: Enjoy a good annual leave allowance of 25 days per year plus bank holidays, with an extra holiday purchase scheme and additional leave days for long service.
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End of year bonus: Receive a bonus at the end of the year as a token of appreciation for your hard work.
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Pension scheme: Benefit from a salary exchange scheme for pension on top of the standard workplace pension.
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Clinical supervision: Regular clinical supervision to support your professional well-being and reflective practice.
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Supportive team: Work in a well-connected and supportive all-women team environment, with experienced and passionate colleagues.
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Job satisfaction: Experience high levels of job satisfaction through making a positive impact in the lives of women and children, and using your creativity to influence service development and innovation.
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Professional development: Access high-level training and continuing professional development opportunities.
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Time off in lieu: We ensure that all extra hours worked are paid or given back through time off in lieu.
What We're Looking For:
We need someone who is compassionate, resourceful, and experienced in working with women affected by domestic abuse. If you have excellent communication and problem-solving skills, a commitment to advocacy, and the ability to build positive relationships with a wide range of people, we'd love to hear from you.
Deadline for Applications: Wednesday 9th October
Successful applicants will be notified and interviews will be held within three weeks of this date.
This post is exempt from the Rehabilitation of Offenders Act. Posts will be subject to an enhanced DBS check and open to women only (Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies). The appointment will be made on the understanding that a satisfactory 3-month probationary period will be completed by the applicant and that acceptable references will be received by CWA.
In order to keep costs to a minimum we will only contact you if you have been selected for interview.
The client requests no contact from agencies or media sales.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Rough Sleeping Services have full time Project Worker Complex Needs positions available in our Hackney Accommodation Service and Newham Assessment Service for Rough Sleepers and those who have experienced homelessness.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Rough Sleeping Services in Hackney and Newham. The role will require you to work alongside the Service Manager , to provide a high level of support to these clients at our Launchpad Assessment Hub or Hackney Accommodation Service .
You will be in a specialist role designed to work with people who experience multiple disadvantages relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
About you:
- Previous experience of working with people with complex support needs.
- You will work in a trauma-informed way, working creatively with clients in the service.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage client group with a history of rough sleeping.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th October at midnight
Interview date: Wednesday 23rd October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Legal Advisor (Commissioner Contracts/Housing)
Commercial Contracts Lawyer (for Commissioner contracts and housing agreements in the social care sector)
We have an exciting full-time, permanent opportunity for a Senior Legal Advisor to join our Legal Services Team. A small, dedicated team of Lawyers central to the work of a national charity across England, Wales and Northern Ireland. They work closely with the Teams and Directorates across the organisation to ensure that they operate safely and securely, and providing advice on complex issues.
The charity offers flexibility about where the role is undertaken. For this role, a presence in Peterborough is preferable where possible, but the individual would be required to attend team meetings in the Peterborough office once a month. Occasionally, it will be necessary to travel nationwide.
The Senior Legal Advisor will provide high quality commercial contract drafting; advice and assistance to support the Personal Support (PS) Service Teams with the tendering and contracting process; working with different Commissioning Authorities of Social Care Services; and with the provision of suitable housing agreements
The Senior Legal Advisor will be required to review the tenders and contract terms in relation to the majority of PS contracts , some of which are multi million pound framework agreements, and put in place Direct Funding Contracts. In relation to Housing arrangements, the candidate will review and advise on Service Level Agreements (SLAs) and Housing Management Agreements (HMAs) with Housing Associations and other Housing Providers.
Qualifications required:
For this role you would need to be a Solicitor or Barrister qualified to practise in England (or comparable jurisdiction) preferably holding a practising certificate. Previous in-house experience would be viewed positively.
Essential key skills, experience & abilities required for this role:
· 5+ years PQE and experience in commercial contract law,
· Excellent drafting and negotiation skills
· Solid awareness of GDPR provisions
· Experience and good technical expertise with Commissioner contracts and in a similar role would be beneficial
· Experience and good technical expertise with social housing provider agreements (SLAs and HMAs) would be beneficial
· Analytical thinker and problem-solving skills.
· Confident and effective communicator across all levels and understand how to share insights with stakeholders.
· Excellent time management and communication skills and strong collaborator
· Dynamic self-starter with a sound ability to manage your own
· Commercially pragmatic, able to succinctly evaluate complex issues and deliver clear, focused advice
If this role sounds like the move that you were looking for then please provide an up to date CV that demonstrates all your skills and experiences relevant for this role and tell us why you want to join the team.
The charity are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles. To find out more about the scheme please visit the direct gov website.
The charity are an equitable, diverse and inclusive organisation and particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
An initial ‘informal conversation’ call for those shortlisted will take place with the hiring manager on the 9th October. First stage interviews are being held Via TEAMS on 16th October.
*We are also advertising for a Senior Legal Advisor to cover Procurement and Fundraising. If you would like to be considered for that also, please complete another application on the vacancy.*
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join the Pension Plan where the organisation matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months.
· Membership of the Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through the YouRock program
· Access to award winning training and development
*T&C's apply based on contract
About the organisation
The charity works in partnership with people with a learning disability, and all services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. This charity can give you that. You will have opportunities to develop as a person, colleague, leader and activist. They want to make you feel inspired to reach your potential.
Their work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
The deputy service manager will contribute to the management of the IDVA and community based services, in line with Refuge’s policies and procedures and quality management system. This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support. Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services. As a member of the management team, the post holder will be required to participate in an out-of-hours management service.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Use of a car essential to the role.
The client requests no contact from agencies or media sales.
National Distribution Centre Manager
40 hours per week
Permanent/Full time
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29,500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
The National Distribution Centre (NDC) Manager role is key in ensuring a resilient supply chain for St John Ambulance. Responsible for the implementation and management of the systems, process and people working within the NDC warehouse. The NDC manager is accountable for ensuring that stock is received, stored, managed, and dispatched appropriately including quality control checks as required. The NDC warehouse manager is responsible for ensuring that all policies and procedures are complied with, and all required training is completed by the personnel working within the NDC. You will play a key role in the achievement of the revenue and sustainability targets by ensuring the robust inventory management and cost efficient use of personnel and contractors.
About You:
- Educated to GCSE level or equivalent (Grade C) including Maths & English
- Demonstrable line management experience in a busy warehouse or distribution centre environment
- Demonstrable experience of working in accordance with quality assurance standards and health & safety regulations
- Excellent interpersonal skills with the ability to communicate effectively at all levels.
- Hold a full UK manual driving licence with a minimum of 1 years driving experience and no more than 3 penalty points
About The Role
- Accountable for planning workloads to ensure that goods are received, processed, stored, and delivered in accordance with the manufacturer’s instructions, the charities processes and our customers and suppliers stipulated KPI's.
- Create and deliver continuous development and improvement plans with people and processes to drive and increase operational excellence across the warehouse.
- Owning the delivery and associated change process of any new business or existing customers changes, through effective communication to all affected NDC Personnel.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Please note: This role may be subject to a DBS check as part of our pre-employment checks
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects.
You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm)
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Please note: We are interviewing candidates as applications are received, therefore please submit your application as soon as possible to be considered. We reserve the right to close the advert before any specified closing date if we fill the vacancies before then.
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Antill Road Day Service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Antill Road is a day service for adults and young people with a range of complex needs including severe learning and physical disabilities, complex healthcare and behavioural needs. In your role as a Support Worker at Antill Road, you will be required to support our customers to take part in a range of fulfilling and meaningful daytime activities both at Antill Road and in the community whilst ensuring that their health, wellbeing and educational needs are met. This will include providing physical, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This working pattern for this role is Monday - Friday, 9.00 - 17.00.
For a full job description, please visit our website jobs.lookahead.org.uk
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Supporting people with complex disabilities to take part in a range of learning, leisure, health and wellbeing-based activities during daytime hours, with some occasional flexibility required on an out of hours basis
Supporting customers to access leisure and learning-based opportunities both at Antill Road and in the community in line with their individualised activity plan
Supporting each customer in the delivery of their prescribed health, physio, nutritional and sensory routines with guidance from / in partnership with external healthcare professionals
Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers
Providing support around personal care and mobility as well as the moving and handling of customers with physical disabilities / wheelchair users
Maintenance of accurate and detailed paperwork for each customer's support file
Participation in support planning and risk management, as facilitated by the lead Support Worker.
Working innovatively and creatively in order to engage hard to reach, chaotic and complex customers.
Observing and monitoring the customer's behaviours, their duration, intensity, as well as factors that may alleviate or trigger the behaviour
Employing superb interpersonal and relationship skills to handle psychological and behavioural changes
Understanding and collaborating with the different support organisations accessible in the community
Presenting and giving feedback to other professionals in a formal setting
Participating in the design and review of behavioural intervention plans
Measuring goals and objectives of behaviour support plans to ensure they are being met
Communicating with families and care managers regarding customer's progress in the absence of management
Supporting customers' physical and mental health
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working with customers with Autism/Challenging behaviour/learning disabilities
Good IT skills
Training or experience with PBS Approach and Capable Environments framework
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location: Our offices at Wesley Memorial Hall in central Oxford, outreach locations and home
Hours: 21 hours per week (0.5676 FTE)
This role is designed to meet the debt advice needs of Oxford residents. The post holder will provide debt advice including benefit checks, ways to raise income and reduce overheads. Advice will be given by telephone/email, by appointment in person at our office, and to drop in clients at outreaches.
- A trainee position may be considered for the right candidate at a trainee salary level
- A fully remote position may be considered for a candidate with relevant experience.
Role purpose: to provide an effective and efficient debt advice service to local residents within the aims, policies and principles of the CA service.
Key responsibilities:
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
- Use the Citizens Advice Information System to find, interpret and communicate the relevant information.
- Research and explore options and implications so that clients can make informed decisions.
- Act for the client where necessary by negotiating, drafting or writing letters and telephoning.
- Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
- Signpost and refer internally and externally as appropriate in order to link clients into additional relevant support .
- -Ensure that all work conforms to the office systems and procedures
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
We're looking for:
- Experience of advice work in debt and benefits. Ideally also experience in a wider range of areas - for example, housing, employment, consumer and immigration.
- Ability to work sensitively with a diverse range of clients
- An understanding of the issues involved in interviewing clients, particularly those who may be experiencing stress and anxiety.
- An ordered approach to your work and an ability to follow set procedures concerning casework and file management etc
- Ability to use IT in the provision of advice and the preparation of reports and submissions.
- Good oral communication skills with particular emphasis on negotiation and representation skills on the telephone.
- Ability to communicate effectively in writing with particular emphasis on negotiation and representation skills and on preparing grant applications, reviews, reports and correspondence.
- Numeracy skills required to understand statistics and check calculations.
- Ability to monitor and maintain own work to comply with set standards
- An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the services Equal Opportunities policies.
- Ability to work independently without close supervision, to prioritise own work, meet deadlines whilst contributing to the wider Citizens Advice team.
Why join us?
As a Debt Caseworker, your work will directly impact the lives of our clients, helping them navigate challenging situations and find the solutions they need. Benefits for working with us also include 28 days holiday per annum pro-rata, plus pro-rata bank holiday allowance, access to our Employee Assistance program, and a 5% employer pension contribution. You will get to work with our friendly and dynamic team, all committed to making a positive change in our community.
Apply now!
If you are dedicated to making a positive difference, we would love to hear from you. More details available on our website via the apply button
About the Role:
As a Specialist Multiple Disadvantage Worker, you will be responsible for delivering targeted, person-centred interventions for individuals within SHP’s Camden Adult Pathway Hostels. Your role will involve holding a designated caseload and working closely with the wider client group through our in-house recovery programme. With a strong focus on harm minimisation, dual diagnosis, and strengths/recovery frameworks, you’ll help to empower service users to make positive changes and progress towards independence.
This is a unique role that requires you to build relationships of trust with service users, many of whom have faced significant barriers such as mental health challenges, substance use, and complex trauma. Your support will enable them to access crucial assessments, interventions, and treatments, enhancing their ability to utilise external statutory and community resources. You will also provide guidance and best practice standards to Project Workers, helping to set a benchmark of excellence in delivering complex needs support.
Key Responsibilities:
- Provide specialist interventions and personalised support for service users, including those with complex needs such as mental health issues, substance use, and physical health challenges.
- Develop and implement person-centred support plans, monitor individual progress, and ensure best practice is adhered to within the service.
- Work dynamically with service managers, project workers, and other professionals within the Camden Accommodation Pathway to deliver tailored interventions and improve outcomes for service users.
- Foster proactive working relationships with Adult Social Care, Health, Mental Health, and other specialist providers to improve access and opportunities for service users.
- Advocate for service users with experience of rough sleeping, helping them access the necessary assessment, intervention, and treatment to achieve recovery and maintain stability.
- Facilitate group work and support the in-house recovery programme, promoting a holistic approach to recovery and independence.
About You:
- Demonstrable experience working with individuals facing homelessness or complex needs, such as mental health challenges, substance use, and physical health issues. Experience in residential or accommodation-based services is a plus.
- A strong understanding of the health and social care sector, including how to navigate between and across specialties. A deep understanding of the barriers service users face on their journey towards independence, such as domestic violence, anger management, and learning impairments.
- Excellent person-centred engagement skills, group work facilitation, and the ability to manage complex caseloads. Strong team-working skills with the ability to collaborate effectively with other professionals.
- The ability to create, develop, and implement support plans, with strong time management skills and the ability to work independently, prioritise competing demands, and maintain high standards.
- A passion for supporting some of the most vulnerable individuals in our society and the resilience to work within a challenging but rewarding environment. You will also have the ability to critically reflect on your own practice and continuously strive for improvement.
About us:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home and the opportunity to lead a fulfilling life. We support individuals across London, helping them overcome homelessness and complex challenges through tailored support, accommodation, and advocacy. Each year, we make a real difference in the lives of over 10,000 single Londoners.
By joining us as a Specialist Multiple Disadvantage Worker, you’ll be part of a compassionate and forward-thinking organisation that prioritises innovation, professional development, and the wellbeing of both staff and service users.
If you are passionate about working with people facing multiple disadvantages and want to contribute to a charity that’s leading the way in homelessness prevention and recovery, apply today! This is more than just a job; it’s an opportunity to be part of a supportive, collaborative, and driven team that’s dedicated to making a lasting impact on people’s lives.
Important info:
Closing date: Sunday 13 October at Midnight
Rounds of Interviews: From Tuesday 22nd October
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Hertfordshire.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Support worker you will be able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer's abilities and aspirations. This will include a willingness to work evenings, weekends and bank holidays on a rota basis.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- To provide a flexible and responsive support service that is tailored to each customer's abilities and aspirations.
- Providing personalised support with daily living activities, including practical assistance to support customers to independent living
- Supporting customers to maintain a healthy environment, including cleaning their accommodation and maintaining good personal hygiene
- Willingness to drive the customers' Motability vehicles on a 1/2/3 to 1 basis, however a driving license is not essential
- To maintain appropriate records to a professional standard in accordance with Look Ahead's policies and procedures
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour
- Is respectful, articulate and sensitive in style of communication
- Excellent communication and teamwork skills
- Excellent customer relationship management and ability to lone work
- Proven experience of motivating and supporting customers
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- The ability to think creatively to work with the staff team to provide a variety of community activities for our customers
- A willingness to work evenings, weekends and bank holidays on a rota basis.
- A willingness support the customers in various community activities, such as swimming, walking, going to the church etc.
- Driver essential and willingness to drive customers.
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Full UK drivers licence
Desirable:
- Experience in working with people with Learning Disabilities and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. We're looking for a centre manager for our offices in Senegal. Could this be the adventure for you?
- Salary: £15,000-£60,000 in personal support.
- Location: Senegal
- Terms of appointment: Full-time. Permanent.
Responsibilites
- Develop plans for housing, office and maintenance priorities, operational procedures, security, expenditures, etc.
- Coordinate centre services personnel and make staffing recommendations.
- Supervise purchases of materials and supplies.
- Supervise/carry out maintenance of buildings, vehicles and equipment.
- Coordinate construction projects involving third party contractors.
- Circulate information regarding operation of facilities, vehicles and equipment and maintain records of usage.
- Handle correspondence related to centre services and operations.
- Assist in planning and execution of logistical arrangements for workshops, seminars and conferences.
*More details can be found in the job pack.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
Please note we don’t pay salaries to our Wycliffe members. Our members raise financial and prayer support for their work from churches, friends and grant making trusts.
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in people’s lives?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive lifestyle changes, this could be the perfect opportunity for you!
We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.
About the Role:
As a Health & Wellbeing Coach and Social Prescriber, you will:
- Use your coaching skills to support patients in developing self-management strategies, improving their health, and achieving personal goals.
- Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
- Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
- Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.
You’ll be joining a team committed to making lasting improvements in health outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.
Key Responsibilities:
- Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
- Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
- Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
- Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
- Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.
What We Offer:
- The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
- The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
- Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
- A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.
What We’re Looking For:
We’re seeking someone with:
- 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
- A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
- Proven experience working in multi-disciplinary teams across health, social care, and community settings.
- Excellent communication skills and the ability to build trust with a diverse range of people.
- A proactive and self-motivated approach, with the ability to work independently and collaboratively.
More information about the role | How to Apply:
- 21 hrs per week - 3 days - 9 - 5 pm - Monday Wednesday Friday
- 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
- £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
- Closing date for applications: Sunday 13th October 2024 (midnight)
- Please ensure that you fill in your application using the job specification headlines. Please apply early to avoid disappointment, as it may close sooner.
- Formal interviews will be held on Monday 21st October 2024
- Applicants will be notified by email if they are to be invited for an interview a day before the interview date
Join Us:
This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!
Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Embark on a rewarding journey as an Advocate and Advisor with us!
Working across projects you will support D/deaf and Disabled people to have choice and control over their life using a holistic approach. This role is a mixture of supporting Disabled people to express their views and wishes, and ensuring their rights are upheld through Advocacy support and providing advice across topics such as Housing and Benefits.
In this pivotal role, you'll be at the forefront of delivering high-quality Advocacy and Advice for D/deaf and Disabled individuals in Tower Hamlets.
As a key member of the team, your responsibilities will include:
· Managing a caseload offering Advocacy and Advice to D/deaf and Disabled people with a range of impairments. This includes seeing clients through virtual appointments as well as face to face appointments at Reals Offices, partner offices, GP surgery’s or as home visits.
· Promoting Advocacy and Advice across the borough
· Working within Real’s quality frameworks; Real holds the Quality Practice Mark for Advocacy and the Advice Quality Standard.
· Supporting the Coordinator with monitoring and evaluating the service and overall service delivery
Working under the guidance of the Advocacy Coordinator, you'll champion the rights of Disabled individuals, addressing issues spanning social care, housing, health, finances, and more.
The ideal candidate with either hold, or be prepared to work towards an Advocacy or Advice NVQ.
If you are ready to make a difference and advocate for positive change, apply now to be a vital part of our team!
The client requests no contact from agencies or media sales.