Homeless Health Project Worker Jobs in London
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Rough Sleeping Services have full time Project Worker Complex Needs positions available in our Hackney Accommodation Service and Newham Assessment Service for Rough Sleepers and those who have experienced homelessness.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Rough Sleeping Services in Hackney and Newham. The role will require you to work alongside the Service Manager , to provide a high level of support to these clients at our Launchpad Assessment Hub or Hackney Accommodation Service .
You will be in a specialist role designed to work with people who experience multiple disadvantages relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
About you:
- Previous experience of working with people with complex support needs.
- You will work in a trauma-informed way, working creatively with clients in the service.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage client group with a history of rough sleeping.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th October at midnight
Interview date: Wednesday 23rd October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects.
You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm)
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Please note: We are interviewing candidates as applications are received, therefore please submit your application as soon as possible to be considered. We reserve the right to close the advert before any specified closing date if we fill the vacancies before then.
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the commitment and resilience to make a real difference in the lives of some of the most vulnerable people in our communities? If the answer is yes, we’d love to hear from you!
About the role:
We’re looking for passionate and dedicated Project Worker to join our Complex Needs Services in Camden. In this role, you will be part of a dynamic team providing tailored support to clients with multiple and complex needs, including mental health challenges, substance use, offending behaviour, and physical health issues. Using a Biopsychosocial model and working within a Psychologically Informed Environment (PIE), you will deliver high-quality, holistic support to help clients achieve stability and move forward in their lives.
Role responsibilities will include;
- Providing personalised support to clients with multiple disadvantage, including poly-substance misuse, mental health concerns, and histories of trauma.
- Conducting needs and risk assessments, and work collaboratively to develop and implement support plans.
- Promoting harm minimisation and recovery, enabling clients to set and work towards their own goals.
- Supporting clients to develop life skills, manage relationships, build social networks, and access external services and community resources.
- Facilitating group activities and structured interventions as part of our in-house recovery programme.
- Working in a multi-disciplinary setting, coordinating with other professionals to create integrated care plans.
About you:
- Experience of working with multiple disadvantage individuals, including those with substance use, mental health issues, or histories of offending and trauma.
- Proven ability to provide personalised assessments, support planning, and casework.
- Strong understanding of the challenges that disrupt clients' journeys towards independence, such as substance misuse, mental health issues, and domestic violence.
- Excellent crisis management skills and the ability to respond effectively to challenging situations.
- A strong understanding of the strengths and recovery model and experience of working within a Psychologically Informed Environment (PIE).
- Ability to motivate and engage clients through structured activities, group work, and positive interventions.
- Strong time management skills, with the ability to work independently and manage competing priorities.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
If you are passionate about supporting people with complex needs and want to work for a charity that’s leading the way in homelessness prevention, apply today!
Important info:
Closing date: Sunday 13th October at Midnight
Interview date: Week commencing 21st October 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
About the Role:
As a Specialist Multiple Disadvantage Worker, you will be responsible for delivering targeted, person-centred interventions for individuals within SHP’s Camden Adult Pathway Hostels. Your role will involve holding a designated caseload and working closely with the wider client group through our in-house recovery programme. With a strong focus on harm minimisation, dual diagnosis, and strengths/recovery frameworks, you’ll help to empower service users to make positive changes and progress towards independence.
This is a unique role that requires you to build relationships of trust with service users, many of whom have faced significant barriers such as mental health challenges, substance use, and complex trauma. Your support will enable them to access crucial assessments, interventions, and treatments, enhancing their ability to utilise external statutory and community resources. You will also provide guidance and best practice standards to Project Workers, helping to set a benchmark of excellence in delivering complex needs support.
Key Responsibilities:
- Provide specialist interventions and personalised support for service users, including those with complex needs such as mental health issues, substance use, and physical health challenges.
- Develop and implement person-centred support plans, monitor individual progress, and ensure best practice is adhered to within the service.
- Work dynamically with service managers, project workers, and other professionals within the Camden Accommodation Pathway to deliver tailored interventions and improve outcomes for service users.
- Foster proactive working relationships with Adult Social Care, Health, Mental Health, and other specialist providers to improve access and opportunities for service users.
- Advocate for service users with experience of rough sleeping, helping them access the necessary assessment, intervention, and treatment to achieve recovery and maintain stability.
- Facilitate group work and support the in-house recovery programme, promoting a holistic approach to recovery and independence.
About You:
- Demonstrable experience working with individuals facing homelessness or complex needs, such as mental health challenges, substance use, and physical health issues. Experience in residential or accommodation-based services is a plus.
- A strong understanding of the health and social care sector, including how to navigate between and across specialties. A deep understanding of the barriers service users face on their journey towards independence, such as domestic violence, anger management, and learning impairments.
- Excellent person-centred engagement skills, group work facilitation, and the ability to manage complex caseloads. Strong team-working skills with the ability to collaborate effectively with other professionals.
- The ability to create, develop, and implement support plans, with strong time management skills and the ability to work independently, prioritise competing demands, and maintain high standards.
- A passion for supporting some of the most vulnerable individuals in our society and the resilience to work within a challenging but rewarding environment. You will also have the ability to critically reflect on your own practice and continuously strive for improvement.
About us:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home and the opportunity to lead a fulfilling life. We support individuals across London, helping them overcome homelessness and complex challenges through tailored support, accommodation, and advocacy. Each year, we make a real difference in the lives of over 10,000 single Londoners.
By joining us as a Specialist Multiple Disadvantage Worker, you’ll be part of a compassionate and forward-thinking organisation that prioritises innovation, professional development, and the wellbeing of both staff and service users.
If you are passionate about working with people facing multiple disadvantages and want to contribute to a charity that’s leading the way in homelessness prevention and recovery, apply today! This is more than just a job; it’s an opportunity to be part of a supportive, collaborative, and driven team that’s dedicated to making a lasting impact on people’s lives.
Important info:
Closing date: Sunday 13 October at Midnight
Rounds of Interviews: From Tuesday 22nd October
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
As Project Worker Complex Needs, you will work creatively and collaboratively with adults who have experience of homelessness and/or Rough Sleeping. You will provide an effective high quality support service in an accommodation setting, working with clients facing Multiple Disadvantage, and living with complex needs.
About the role:
SHP’s aim is to improve outcomes for service users both within the service and by enhancing their ability to utilise external specialist, statutory and community services.
The support you provide will ensure that clients are able to:
- Access and sustain their accommodation within our services
- Access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity}
- Access primary health care, and improving their wellbeing and process of recovery.
- Access work, training, and other opportunities,
- Be supported by, and be active in, their community
- Develop and maintain positive personal relationships
You will be part of a dynamic team in a hostel setting, holding a caseload of clients with the opportunity to draw on specialist roles within the team, the organisation more broadly, and working in tandem with specialist external agencies. Your ability to forge meaningful relationships will provide the basis of the work to empower your clients, helping them to engage with a range of community resources and build a robust network of support.
About you:
- Ability to maintain motivation for a high level of contact with clients on a day-to-day basis.
- A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach.
- Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Be expected to operate primarily in your supported accommodation service, as well as some off site work duties; to facilitate client appointments and conduct professional meetings.
- Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
- Understanding of professional boundaries and their importance when delivering trauma informed support.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 20th October at midnight
Interview Date: 28th & 29th October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations
On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
20 October 2024 to late April 2025
Shifts from 6:45pm or 9:45pm to 7.15am (plus additional time if allocated driver). Hours and days of work will vary according to the needs of the service.
We are looking to recruit exceptional individuals with an open, collaborative style and a practical, can-do approach to provide a vital nightly service for our guests as Overnight Project Workers.
We value diversity and welcome all, in particular those with life experience and lived experience.
While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.
Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.
Please note:
Some of our Overnight Project Workers are required to have a driving licence and be able to drive a manual vehicle.
However, this post also is still suitable for those that want a non-driving role.
On each shift, one of the two Overnight Project Workers will be an allocated driver and is expected to drive the van back to its local base in Fulham or Wandsworth, depending on the shelter circuit. The allocated driver for the shift will receive an additional hour of pay for this task.
What you will do as part of our team
The Overnight Project Worker is responsible for the following:
Job spec
- Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues, and volunteers.
- Following best practice procedures for the security and safety of the guests and volunteers.
- Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided. Writing regular shift reports using the In-Form client relationship platform.
- Carrying out regular checks around the shelter, checking conditions of all areas.
- Ensuring that the van is loaded correctly with shelter provisions and that no Glass Door belongings are left on site.
- Adhering to Glass Door’s operational and health & safety policies in all aspects of your work. Maintaining clear lines of communication with your colleagues including the Night Shelter Manager, Caseworkers, and the Operations Manager.
- Ensuring cleaning protocols are followed and implemented.
- Undertaking any other duties to aid the good running of the project, as required by the Shelter Manager or Operations Manager.
- Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
- Setting up and help serve a simple breakfast for guests in the morning
- Ensuring all guests are woken from 6am onwards and leave the building by 7am
- Flexibility is required, as you will be working a shift rota that includes weekends and public holidays.
On occasions you will also be expected to attend training, team meetings and other activities as required. The allocated driver is expected to drive the van back to its allocated base at the end of the shift to which an additional hour of pay applies for this task.
Person Spec
Essential
- Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
- Ability to work as part of a team and be a supportive team member. Confidence in dealing with challenging behaviour.
- Good written and verbal communications skills. Ability to carry out manual handling tasks.
- Understanding of and commitment to Equal Opportunities.
- Driver shifts only: Valid driver’s license and willingness to driver the shelter van
Desirable
- Experience working within the homelessness sector or with similarly vulnerable people.
- Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
- Lived experience of homelessness.
- An understanding and value of trauma informed care.
- Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).
The client requests no contact from agencies or media sales.
We're Looking for an energetic, compassionate and dedicated individual who is willing to learn to join our team as a Day Concierge. You will play a vital role in ensuring that all clients and stakeholders feel welcomed and included in the service.
You will play a pivotal role within the team by keeping track of all housing management issues across the cluster and reporting directly to the deputy manager.
About the role:
As the Day Concierge you will be taking a lead in reporting and monitoring maintenance issues, boosting and monitoring rent and service charge collection which helps clients on their move to independent living. You will be working collaboratively within the team to improve client experiences and boost satisfaction levels.
In your role, you will be the first point of contact and you will ensure that everyone is offered a warm welcome to the service and given the assistance they need.
This is an entry level position and experience in the sector is not a requirement, however an aptitude to learn, teamwork and compassionate attitude are necessary.
About you:
- Possess good planning and organising skills.
- Have a warm and friendly attitude and willingness to assist
- Your approach is creative, analytical, and person-centred, rooted in a strengths and recovery model.
- A non-judgmental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 29th September 2024 at midnight
Interview Date: Wednesday 9th October 2024 via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
About the role
We are looking to recruit a female Project Worker for our diverse team at the Chrysalis Project in South London. Reporting to the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence.
As the post-holder, you will be working in our Women only Palace Road location, to maintain an environment of support for women with complex needs.
In this role you will:
- Support clients to liaise with external services like GP, substance misuse teams, mental health teams, social services.
- Support with all necessary skills to enable an individual to move on to more independent accommodation,
- Work shifts which are normally 8am - 8:30pm. You will also be expected to work some weekends and Bank Holidays.
- Carry a caseload of clients and be their lead worker.
About you
You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.
The successful candidate does not have to have direct experience in a similar environment. We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
*For genuine occupational requirement reasons we are looking to appoint a woman only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9)
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 3 October 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
About the Role:
The Assessment Coordinator is the conduit for young people to access the youth accommodation pathway in Greenwich. As well as triage and intake, the role supports young people by navigating their journey either by facilitating their safe return home, or into longer term suitable supported accommodation.
You will provide specialist assessment and interventions for a designated caseload. You will provide mediation where needed and advise/ facilitate restorative work with the young person and their family.
About you:
- You have two years’ experience of assessing the needs of young people in a residential/ accommodation setting.
- Proven experience and skills in delivering casework and planned support for young people.
- A strong understanding and practical knowledge relating to issues that typically disrupt progress in journeys towards independence. E.g. mental health, substance use, self-harm, domestic violence, anger management etc
- Evidence an ability to navigate between and across specialties whilst working with clients to create a multi-agency support plan.
- The ability to work within systems and families, to enable young people (that can) to return home.
About us:
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 29th September at midnight
Interview Date: Monday 7th October at SHP Head Office
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.
You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.
Key details
- Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
- Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*
Key objectives:
- To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
- To maintain and build a network of relationships with relevant external agencies and internal specialists.
- To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a housing advice service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
- Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
- Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
- Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October - or earlier if enough applications received
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
An exciting opportunity to be part of a LGBT+ support service.The successful candidate will provide effective person-centred support to LGBT+ people living in Causeway’s specialist LGBT+ supported housing.Support clients to achieve tangible progress in areas such as tenancy management, independent living skills and training/education.Support LGBT+ clients to develop greater self-esteem and self-confidence. Equip clients for independent living and move-on to more independent accommodation.Develop support plans with individual clients that reflect their ambitions and aspirations with clear actions for achieving these. Contribute to risk assessment and safeguarding plans. Ensure clients settle into their accommodation and become familiar with the local area. Work closely with the Housing Team to ensure residents are complying with the terms of their occupancy agreements. Contribute to client involvement within the LGBT+ supported housing service. Be aware of trauma informed working, particularly with regard to trauma experienced by LGBT+ people. Ensure clients are linked into appropriate support services and sustain engagement with services.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
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About the Role...
Are you passionate about making a positive impact on the lives of vulnerable individuals? The Renewal Programme, a well-established and respected local charity in the London Borough of Newham, is seeking a dedicated Housing Support Worker to join our team on a full-time basis.
You will play a crucial role in providing effective and high-quality support and resettlement services to vulnerable single homeless adults housed by the charity. Support workers are vital members of our team as they provide support to tenants, helping them to develop the life-skills they require to move on to independent living. In this role you will manage a caseload of tenants, supporting and encouraging them to maximise their skills and choices.
Your responsibilities will include:
- Conducting interviews and assessing the suitability of prospective tenants.
- Inducting new tenants into their local community and ensuring their understanding of their rights and responsibilities.
- Developing and reviewing support plans with tenants and coordinating with other professionals involved in their care.
- Holding keywork sessions with designated tenants and conducting regular risk assessments.
- Providing information, advice, and advocacy on welfare benefits, education, budgeting, and independent living skills.
- Liaising with external support service providers and fostering connections with community groups.
- Recommending permanent housing options and providing support and advice to successfully moved-on tenants.
- Upholding health and safety standards and maintaining positive relationships with the local neighbourhood.
About You...
You will play a crucial part in providing a safe and supportive environment for residents, many of who are formerly street homeless. As a natural communicator with excellent interpersonal skills, you will possess a supportive and non-judgmental approach.
Your ability to work within policies, procedures, and regulations is essential to maintain a safe and effective environment.
If you are ready to contribute to empowering vulnerable individuals and making a positive impact on their lives, we invite you to apply. Your dedication and commitment will play a vital role in helping our residents transition towards a more independent lifestyle.
Requirements:
- Experience of face-to-face support work with vulnerable individuals.
- Practical experience in assessment, key-working, and advocacy.
- Knowledge of housing management, support planning, and relevant statutory services.
- Excellent communication, organizational, and analytical skills.
- Ability to work under pressure, manage time effectively, and maintain accurate records.
A bit about us
The Renewal Programme is a local Newham based charity that is passionate about supporting those that find themselves on the margins of our community. We are able to offer the successful candidates a friendly, supportive and values driven work environment with a real opportunity to make a positive difference in the area of housing and homelessness in Newham.
Application procedure
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have positions filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long.
Please refer to the job description and person specification attached and note an enhanced DBS check will be required.
We look forward to hearing from you!
Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.
The client requests no contact from agencies or media sales.
You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.
Key details
- Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
- Application deadline: 9am, Friday 4 October 2024
Key objectives:
- To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
- Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
- To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.
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Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a resettlement service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
- Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
- Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
- Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
- Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice -
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
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Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
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Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other -
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.
In more detail
About Us
The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.
The role
Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.
About You
You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.
Please forward your CV with a succinct, introductory covering outlining your motivation and suitability for the role. If you would like an informal conversation before applying, please let us know
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.