Health And Wellbeing Coordinator Jobs
The Nuffield Family Justice Observatory is recruiting to the new role of Operations Administrator, which supports the effective operations of the organisation to ensure it can deliver programmes and projects which create impact for children and families.
The Nuffield Family Justice Observatory (NFJO) is an organisation that seeks to improve the lives of children and families by using data and research to hold up a mirror to children’s and families’ experiences of family court and their circumstances pre- and post- court proceedings.
Acknowledged as a trusted source of information about the family justice system, we have worked closely with judges, lawyers, social workers, families and policy makers to improve practice for children and families, convening discussion between different professional groups and supporting new innovations.
The focus of our work is set out in an ambitious strategy and its progress is recorded in our 5 year impact report.
The Operations Administrator will support the NFJO in the management of processes relating to finance, human resources, events and information administration, working closely with the Executive Coordinator.
The role will build strong relationships with the Nuffield Foundation’s HR, Finance and IT functions to help ensure shared processes are administered. Additionally, the Operations Administrator will work closely with staff across the NFJO, making sure it is a collaborative and supportive place to work.
You will have experience of previously working in administrative roles, and have knowledge of office systems and processes. You will enjoy working with teams and be comfortable of working with a range of people across multiple workstreams. You will have excellent organisational and planning skills, be comfortable juggling different tasks and be a confident communicator.
Above all you will be someone who is proactive, willing to 'muck in' when needed and be able to work in a collaborative and inclusive style.
For further information about the role, please click through to the vacancy listing on our website.
About us
The Nuffield Family Justice Observatory improves the lives of children and families by putting data and evidence at the heart of the family justice system. It's funded and hosted by the Nuffield Foundation, an independent charitable trust with a mission to advance educational opportunity and social well-being.
The Foundation funds research that informs social policy, primarily in Education, Welfare and Justice. We are also the founder and co-funder of Nuffield Council on Bioethics and the Ada Lovelace Institute.
How to apply
The closing date for applications is 09:30am (GMT) on Monday 17th March 2025, with interviews scheduled to take place on Wednesday 26th March 2025.
We are committed to inclusive working practices and during the application process we commit to:
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As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
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making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
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paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required
Our benefits package includes:
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Consideration of requests for part time and/or flexible working (eg compressed hours arrangements, job sharing etc)
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28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).
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A salary exchange pension scheme that offers employer contributions of up to 11%.
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Life assurance scheme.
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Family leave policies that provide an enhanced level of pay.
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Cycle to work scheme and loans towards season tickets.
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Frequent opportunities for learning and development (including options for coaching and mentoring, and reading weeks)
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Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
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Staff peer groups and social networks.
The client requests no contact from agencies or media sales.
Thank you!
Evidence (Systematic) Reviewer – FSRH Clinical Effectiveness Unit
We are seeking an experienced evidence (systematic) reviewer to support the development of clinical guidelines, guidance statements, national audit and new product reviews, as well as supporting the wider membership and Faculty officers in responding to evidence and research enquiries. Part of the role will be to help establish the technical team and providing advice on appropriate methods and processes for the programme of work.
As part of the CEU team the postholder will work closely with the Clinical Director for the CEU, CEU team, clinical fellows, FSRH Clinical Quality Committees and senior faculty officers as well as national and international clinical experts involved in the field of sexual and reproductive healthcare. Key duties will include identifying and appraising relevant evidence using established systematic review methods and developing structured evidence summaries across a range of products. The postholder will also support the development of methods and new ways of working in conjunction with other members of the team.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
The Clinical Effectiveness Unit (CEU) at the FSRH develops a range of evidenced-based clinical guidance documents including clinical guidelines, statements and new product reviews as well as associated activities such as national benchmarking audits and responding to member evidence enquiries. The CEU is part of the wider Clinical Quality programme overseen by the Director for Clinical Quality who manages this role.
The role:
1. Analytical and technical:
• Responsible for developing a range of literature reviews (scoping, umbrella, and systematic reviews) for clinical guidelines and guidance in accordance with FSRH processes and established evidence synthesis methodologies. This includes:
- Contributing to the development of scopes,
- Developing review questions and protocols,
- Systematic searching and identification of relevant evidence,
- Full quality assessment of evidence including application of GRADE framework
- Synthesising, collating and summarising quantitative and qualitative evidence
- Summarising and presenting evidence to guideline committees (GDG)
- Preparing written summaries of the evidence / GDG discussions as part of the guideline, guidance statements, evidence enquiries or new product reviews
- Collaborating closely with the Clinical Director, Clinical Fellows and GDG to write the guideline and guidance in line with FSRH approach
- Preparing technical responses to comments received during consultation or peer review of guidelines and guidance
- Contributing to webinars, blogs, articles and publications relating to guidelines and guidance products
- Contribute to audit and national benchmarking activities
- Responding to FSRH Officer, member or internal evidence enquiries including in relation to new research or products
- Contribute to surveillance process of new evidence relevant to the update of guidelines or guidance
2. Supporting methodological developments
- Contributing to the technical review of methods and the continuous improvement of methodological practices, proposing changes to processes and methodology as appropriate
- Keeping up to date on the latest developments in evidence-based practice methods
- Contribute to identifying new ways to deliver member evidence review services
3. Planning and project management:
- Working with the team, in particular the project co-ordinator, to help plan the work of the CEU and the delivery of guidelines, guidance and associated activities
- Monitor and control guideline development progress, ensuring adherence to project plans
- Contribute to identifying and mitigating risks and issues in relation to the development of guidelines, guidance and associated products
- Co-ordinate and lead guideline development project meetings, ensuring effective communication among team members
4. Communication:
- Establish and maintain effective working relationships and engagement with a range of internal and external staff, including senior FSRH staff and officers, clinical experts, academics and patient organisations.
- Presenting complex information to multidisciplinary and lay groups such as guideline development groups or FSRH clinical committees
- Contributing to publications and articles on FSRH guidelines and guidance
- Responding to member, press or officer enquiries regarding FSRH outputs and relevant evidence
5. Other:
- Organising and planning personal workload covering multiple projects
- Undertaking continuing professional and personal development to meet demands of the role including keeping up to date on evidence-based practice methods
- Providing training and induction to guideline development group members and FSRH staff and Officers as appropriate
- Undertaking any other duties commensurate with the role including cover for other members of the CEU team, project work or new activities
You will have:
- A Master’s degree level or a higher postgraduate qualification in a related area (for e.g. Public health, life sciences, epidemiology or medical statistics), or medical degree with experience in health services research, or equivalent level of experience gained in a relevant role
- Specialist knowledge of literature review methodology (incl. systematic review)
- An understanding of guideline development and assessment methodology
- An understanding of the principles of evidence-based healthcare, critical appraisal and the interpretation and synthesis of clinical research
- Excellent oral, written communication and presentation skills
- An understanding of sexual and reproductive healthcare (Desirable)
You will be:
- Able to work independently to tight deadlines including prioritising work
- Able to gather data, analyse, critique and synthesis complex information and prepare reports and briefing documents
- Able to establish effective working relationships with a range of professionals
- Able to explain basic statistical concepts, methods and results to clinicians, academics and lay people
- Self-motivated and with the ability to work in a team
- IT literate (Microsoft Word, Excel, reference manager, relevant reviewing and/or statistical software)
- Able to perform GRADE and meta-analysis (Desirable)
You will have experience:
- Conducting literature reviews from inception to write-up
- Working in systematic reviewing methodology including undertaking quantitative and qualitative methodologies either in an academic, clinical or healthcare research environment
- Performing systematic searches in Cochrane Library, PubMed and Ovid (Medline, Embase)
- Familiarity with study design, health care methodology, conduct and reporting
- Preparing summaries of research findings
- Presenting complex information to multidisciplinary groups
- Developing personal networks within the field of evidence synthesis
Candidates will need to have the right to work in the UK and also be resident in the UK.
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Enhanced maternity, paternity & adoption pay
- Free eye tests
This job description and person specification is a statement of requirements of the job at the time of writing. It should not be seen as precluding future changes after appointment to this role.
To Apply
A full job description can be found on our website
Deadline for applications is Thursday 13 March 2025 at 12pm
Interviews will be scheduled w/c 24 March 2025
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
Thank you!
Fixed-term contract to April 2026 (maternity cover)
Hybrid working, with one day per week at our London office
This is an exciting time for the WI, as we are planning the next stages of our strategy and building on our strategic vision to be bold and inspiring, growing and relevant, flexible and inclusive. We are proud to say that we continue to be the largest and most influential UK-based women’s organisation, with over 180,000 members. Our campaigns push for change on the issues that matter to women and their communities, and we have been a powerful voice throughout our 108 year history on issues from equal pay for women to protecting the environment from pollution. Today we continue to support and empower women to campaign to tackle climate change, to raise awareness of mental health, ADHD and Autism and to end violence against women. The WI has a track record of achieving real change on a huge range of issues, and this record of action shows that we are as relevant today as we were in 1915 when we began.
As a staff team, our strength is in trusting and engaging each other. We champion flexibility and inclusion, having implemented a bold hybrid model that supports a good work life balance and wellbeing, whilst at the same time allows the charity to flourish and do our best for our members.
About the Lead HR Officer role
In this generalist role, you will focus on the recruitment and retention of talented staff by helping to foster a positive, inclusive and empowering working environment that shapes our organisational culture. You will play an integral part in shaping policies, championing best practice, managing employee relations and leading mental health and wellbeing initiatives.
As Lead HR Officer you will have both a strategic and operational focus, from incorporating EDI into our practices to providing specialist support and expertise in areas such as recruitment, performance management and employee relations. This role is also responsible for the line management of the HR Coordinator, and you will at times deputise for the Director of People and Culture at HR Group and Board of Trustee meetings.
About you
Qualified to CIPD level 5 and experienced in busy HR environments, you should be adept at providing advice and support, skilled in reviewing and developing policy, and familiar with leading wellbeing activities and other HR projects to successful conclusions.
Exposure to HR systems and databases such as NaturalHR and external resources including HR-inform would be beneficial, as would knowledge of payroll management, experience of standing in for more senior managers and a Mental Health First aid qualification. You should be passionate about the WI’s mission to transform women’s lives as well as a true ambassador for diversity, with outstanding problem-solving skills and a confident yet sensitive approach to delivering change.
How to apply
For further information about this role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role.
Closing date: 2 March 2025
First and second-round interviews: w/c 10 March 2025
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Reporting to the Talent Development Partner, our People and Culture team are hiring for a Talent Development Coordinator to join the team on a 12 month fixed term contract to provide support, administration, and solutions within the wider learning and development activity, ensuring a seamless and responsive service. You will support with short - medium - long term strategies to aid the attraction of new employees and the development and retention of existing staff.
You will support the team with logistical planning, communication, data and systems management, compliance monitoring, reporting, and general administration to ensure we are providing a well-developed and useful service. Please take a look at our JDPS attached for further overview of the responsibilities of the role.
Shift Pattern: 22.5 hours per week across three days including Tuesdays and Thursdays 09:00 - 17:00, the third working day is to be confirmed. This role will require a hybrid working pattern including days in our central office, service visits, and homeworking.
This role will require independent working two days of the week to cover for the Talent Development Partner (TDP) who works three days a week. Support from other colleagues will be available during the independent working days.
Location: Central office is based off Upper Street, around a 10 minute walk from Highbury and Islington station which has both underground and overground routes.
Salary: £30,000 Full time equivalent
ABOUT YOU
We are looking for someone who has some experience and confident in managing a varied workload, with experience in a similar role which holds similar responsibilities. You will have some experience in coaching and advising managers and colleagues in areas of talent development and training, with a high level of proficiency in IT, using new and existing systems, particularly Microsoft programs. You will have the ability and willingness to work flexibly including regular travel to services, away days, training days, and central office.
We are looking for someone who is confident in communication, has some cultural awareness and can uphold the values we hold at SIG. You will have a commercial understanding, able to problem solve, and also have a genuine passion for our cause and what we deliver for our end users, residents and participants. This role is integral to ensuring our staff have the adequate resources, tools, and training to provide an exceptional service.
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .
As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
What are we looking for?
- Proven experience in a similar role with similar responsibilities
- Experience in coaching and advising managers and colleagues in areas of talent development and training
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook. Able to learn and deliver training on new systems
- Ability and willingness to attend regular visits to our different service locations
- Knowledge of Equality, Diversity, and Inclusion, being able to apply this to talent development activities and share knowledge and best practice with others
- Proactive nature, with the ability to make decisions within the capacity and level of the role
- Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
What would we like, but not essential?
- Previous experience within health and social care
- Experience in improving Learning and Development metrics such as EVP, Compliance, Course Completion, and other relevant areas
- Knowledge of the health and social care sector or similar environment, particularly from a training compliance point of view
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Thank you!
Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.
About the role
As a Peer Specialist, you will use your skills and experience to work directly with people in mental health crisis, including by telephone, face-to-face and online engagement. This service is a crisis drop-in centre for those experiencing or at risk of a crisis delivered in partnership between Solent Mind and Hampshire and Isle of Wight Health Care NHS Foundation Trust.
This is a part-time role for 22.5 hours per week (4pm to midnight on a rota basis across 7 days a week, including weekends and bank holidays).
About you
To be successful, you will need to have personal, lived experience of a mental health issue, as well as experience working with people with mental health needs, excellent communication skills, and a strong understanding of the key difficulties and challenges faced by people on their recovery journey.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Thursday, 27 February 2025.
Interview date: Tuesday, 11 March 2025.
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We don't believe survivors of modern slavery should ever have to sleep on the streets. We're looking for a team player with great communication skills and a 'can do' attitude to join our small, supportive team in making sure survivors have a safe place to live.
You'll combine your passion, organisation and collaboration skills to recruit, train and support hosts, process referrals and make guest placements.
Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK. We train and support hosts to welcome a survivor facing homelessness into their homes for an agreed time period.
KEY RESPONSIBILITIES
- Recruiting new volunteer hosts using networking and marketing skills including cold calling, following up warm leads and presenting at in person events.
- Supporting hosts with training, host support groups and staying in touch.
- Processing referrals and facilitating guest placements
- Building relationships with partner agencies
For a full job description and person specification, please see the attached document.
EMPLOYEE BENEFITS
Holiday Entitlement
33 days FTE including bank holidays (19 days actual including bank holidays).
Training & development
We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.
Other benefits
Monthly external supervisions, flexible working arrangements, staff wellbeing package, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.
Please send a covering letter which should clearly show how you meet the skills and experience outlined in the Job Description, along with your CV. Applications without a cover letter will not be shortlisted.
Registered Charity
6 - 10
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
Thank you!
About Planet Patrol:
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
We are now at a pivotal moment of growth and evolution. This means you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers. This is a great opportunity to really shape the organisation and our impact. Whilst this role is fixed term, we hope to secure enough funding to make the role permanent.
Community & Events Co-ordinator
Role details: Remote with travel expected regularly around the UK and potentially abroad on occasion.
Salary: £28,000 FTE
Hours per week: 30 hours (4 days)
Terms: One year fixed term contract with the potential to become permanent based on funding.
Overview:
We’re seeking a dedicated Community & Events Co-ordinator to lead and nurture our vibrant network of volunteers—our “Community Guardians”—who serve as local advocates and citizen scientists. In this role, you’ll be the driving force behind volunteer engagement and training, ensuring our Community Guardians are well-equipped to collect vital environmental data and champion our mission in their local communities. You will also forge strong relationships with our Reps, trusted partners who deliver regular activity-based litter picks and water quality testing, and support the organisation of inspiring events that connect communities, public audiences, and brand partners. If you’re a people person, with great project management skills and a love for travel - this could be the perfect role for you!
Key responsibilities:
● Volunteer Engagement: Develop, manage, and inspire a dynamic community of volunteers. Ensure that Community Guardians and Reps feel supported, valued, and equipped to drive local change.
● Partnership & Rep Management: Collaborate closely with our Reps to plan and execute high-quality events. Provide guidance to ensure every event reflects Planet Patrol’s mission and delivers tangible impact.
● Event Co-ordination: Organise and manage corporate and community events from conception to execution. Utilise strong project management skills, working closely with the Partnerships Manager where appropriate, to oversee logistics, budgets, and outcomes.
● Communications: Represent Planet Patrol at events and through our digital platforms. Share the impactful stories of our Community Guardians and Reps, enhancing public engagement and amplifying our message.
● Performance Monitoring: Track and report on community engagement initiatives, using data and feedback to refine strategies and ensure ongoing success.
● Administrative Support: Maintain up-to-date volunteer records in our CRM and ensure compliance with GDPR. Provide comprehensive administrative support to the wider team.
Role requirements:
● A natural people person with proven experience in coordinating community-based activities.
● Strong project management and organisational skills, with the ability to juggle multiple projects and meet deadlines.
● Passion for environmental causes, particularly in reducing pollution and protecting waterways.
● A commitment to diversity, equality and inclusion.
● Demonstrated ability to build partnerships and networks within local communities.
● Willingness to travel regularly across the UK and abroad to engage with volunteers and partners. Some weekend working required.
● Legal right to work in the UK without visa sponsorship.
● A full UK driving license would be preferred.
What We Offer:
Planet Patrol values collaboration, innovation, and a healthy work-life balance. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Please submit your CV and covering letter, highlighting your suitability for the role, via Charity Jobs. Applications close on midnight Sunday 16 March. First stage interviews will be held on Thursday 20 March.
Find out more at https://planetpatrol.co/
Please submit your CV and Covering Letter highlighting your suitability for the role.
Deadline is midnight Sun 16 Mar
Please see Planet Patrol website for more info
The client requests no contact from agencies or media sales.
Thank you!
About Rockinghorse Children’s Charity
Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex.
We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell.
Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are.
We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up.
About the role
In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.
This role will support the Head of Finance & Operations and be responsible for organising and managing the charity’s volunteers and the volunteer programme – working across the charity to ensure we have the right volunteers to support our work. The role will work with the Head of Marketing & Communications to promote and advertise our volunteer opportunities. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.
You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills and a passion and enthusiasm for supporting young people. You’ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.
Duties of the role
Supporting the charity to deliver brilliant projects and service that support children and their families:
Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex – volunteers are a vital part of our ability to deliver and fund these projects.
This role will:
· Work across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities and office work.
· Lead on the co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity, the role and to support our work.
· Set up interviews and initial getting to know you conversations to understand the skills, experience and needs of volunteers to ensure they are matched with the right role in the charity.
· Ensure that volunteers are able to achieve their aspirations in terms of work, education, training or further volunteering during their time with the charity.
· Co-ordinate individual and/or group supervision and support for volunteers.
· Ensure that volunteers involved in the charity’s work have access to relevant training and required policies and procedures to ensure they feel confident and are able to develop the skills needed to carry out their role.
· Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers.
· Manage a volunteer database inline with relevant data protection legislation and ensure that all volunteers undergo appropriate, recorded, due diligence in their recruitment process.
· Support volunteers to share their experiences as case studies and reflections.
· Coordinated volunteer thank you events, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work.
· Work collaboratively with the team and external partners to develop volunteer recruitment pathways for our service delivery projects.
· Create new partnerships with companies, the community and partners to create a flow of volunteers into the charity to support our work.
· Manage the offboarding process for all volunteers, ensuring a brilliant experience for all our volunteers from start to finish.
· Support the Head of Marketing and Communications to create promotional, marketing and supporting materials related to our volunteer programme.
· Lead of the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity.
· Reporting on the volunteer function as part of the management information and against set KPIs and targets.
Support the charity more widely:
· Represent Rockinghorse at events, activities and networks, building strong peer relationships and sharing best practice.
· Model excellent conduct and behaviours in line with the charity’s values and ethos.
· Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.
· There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters and volunteers.
Person specification
Essential experience, skills and knowledge for the role:
1. Experience and understanding of the principles of volunteer management in a charity and/or not for profit.
2. Experience and understanding managing volunteers.
3. An understanding of safeguarding and welfare management of volunteers.
4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.
5. Able to prioritise own workload effectively and confidence to work autonomously.
6. Excellent time management skills with strong prioritisation and organisation skills.
7. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.
8. Ability to handle confidential volunteer information.
9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).
10. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.
Desirable experience, skills and knowledge:
1. Experience managing communications and/or marketing to support volunteer engagement and support.
2. Previous work experience with a non-profit, or charitable organisation.
3. Experience of using MailChimp or other CRM & email platforms.
Work skills you’ll need on the job:
1. A can-do attitude.
2. Brilliant organisational skills.
3. Excellent people skills, adaptable and flexible in manner and approach.
4. Excellent written and verbal communication.
5. Ability to support and motivate others.
6. Ability to work on own initiative and as an active team member.
7. Ability to work under pressure and in a fast-paced environment.
Benefits of working for Rockinghorse Children’s Charity:
· 25 days annual leave (prorated for part-time) plus bank holidays.
· An additional day of annual leave on your birthday.
· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.
· Cycle to work scheme.
· Competitive pension scheme.
· Employee and dependants’ health cash plan including access to an online GP and counselling.
· Family leave including maternity, adoption, shared parental and paternity leave.
· Ongoing opportunities for learning and professional development for staff.
· Quarterly reward and recognition days for all staff.
· Opportunity for flexible, hybrid and part-time working.
· Subsidised car parking in Brighton.
· Access to Enterprise Car Club.
Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all.
_______________________________________________
Application Process
To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification.
Your covering letter must address your experience, skills and knowledge against the ten essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the desirable criteria, please outline these too.
If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.
All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.
Estimated Timeframes:
· Application Deadline midnight 2nd March 2025.
· Shortlisting w/c 3rd March 2025.
· Interviews will be Thursday 13th March 2025 in central Brighton.
Interviews will be with the CEO, the Head of Finance & Operations and the Projects Manager and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).
The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.
The role will be available from 1st April 2025 onwards (depending on post holder’s availability).
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We currently have an exciting opportunity for a Training and Support Worker to lead and support The Mason Foundation’s future growth and development by providing and delivering training to a variety of audiences.
As the Training and Support Worker, you will play a pivotal part in the development of our programmes and training, through sharing partner insight, understanding the latest evidence and landscape of workplace inclusivity and keeping abreast of other providers in this space. You will be required to travel regularly to deliver face to face training within the community, education settings and workplaces.
You will have a track record of working within learning, development, community engagement or similar, ideally with experience of supporting communities with additional needs.
You will be a strong, passionate, and inspiring facilitator, driven to deliver impactful training. You will be a skilled communicator, confident in using a variety of methods to engage and empower others from a broad range of backgrounds and settings.
You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.
The Training and Support Worker will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.
In return, you get to work for a great, growing charity with like-minded people with a competitive salary.
The Mason Foundation is a national charity that supports vulnerable communities and individuals to live happier, healthier, fulfilled lives. Through our programmes we reduce inequalities, supporting those who need help most (low income, disabled, BAME/NEET communities).
The Mason Foundation delivers people centred services, projects, and training, through its specialist wellbeing and employment programmes including:
- ‘The Mason Mile – supporting inclusive, community led starting point physical activity centred around ‘1 Mile’
- ‘Propel’ - supporting young people with learning disabilities, into meaningful and sustainable employment.
- Bespoke Community Impact Projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.
All offers of employment are conditional upon you signing the contract of employment and:
· Two satisfactory references
· Proof of attainment of qualifications
· Evidence of your right to work in the United Kingdom; and
· If applicable, satisfactory Disclosure and Barring Service (DBS) check.
The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation.
We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.
Registered Charity
6 - 10
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Strength & Stem
Strength & Stem is a charity and social enterprise that uses floristry to empower female modern slavery survivors. We want to see female survivors of modern slavery and human trafficking restored from their trauma, empowered for the future, and able to sustain a good quality of life. We achieve our vision by offering an evidence-based, holistic programme. It incorporates tailored skills training (including vocational floristry, prevocational and wellbeing skills training), work experience, mentorship, and a supportive community. We run a nine-month programme each year, as well as alumni events and social cafes. The skills and experiences survivors gain through our programme create a lasting difference for them and their families through economic independence, strengthened wellbeing and increased community.
The charity is growing its programme delivery team by recruiting a second Progress Facilitator. This is an exciting opportunity for a dynamic individual to join a small, ambitious team, continually ensuring that our services are survivor-centred and have an impact positively disproportionate to the organisations’ age and stage of development.
Role Summary
The Progress Facilitator will provide specialist support to participants throughout all aspects of the core Strength & Stem programme. Under the supervision of the Programme Director, the Progress Facilitator will have responsibility for the progression, support, and safeguarding of our programme participants. Alongside the programme delivery team, you will ensure every participant has a safe and positive overall programme experience. This role will involve working directly with survivors, as well as a wide range of stakeholders from supporting organisations to florists, volunteers, and the programme delivery team.
Terms
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
- Responsible to: Interim Programme Director
- Based: This is a hybrid role. You will be required to attend all programme related activities and facilitate work experience placements in person. The workshops take place in London near King’s Cross and the work experience placements are currently in London and Windsor. There may be occasions where evenings or weekends are required but these are not often. You may also need to be available in London for ad-hoc meetings that require in person attendance.
- Required in-person dates: You will be expected to be on-site for the following dates (this is not an exhaustive list): Every Friday from 2 May to 18 July; 28 June, 26 July
- Start date: April 2025
Benefits
- Flexible working
- Supportive and collaborative team culture
- 15 days paid holiday (based on 30 days pro rata for this role), including bank holidays
- 3% pension contribution
- Reasonable travel expenses to in-person programme related activities are covered (this does not include accommodation)
How to apply
Please send your CV with the completed application pack to the email on our website.
You can download the application pack on Charity Job.
The closing deadline is 23:59 on Sunday the 2nd of March 2025.
Registered Charity
6 - 10
Strength & Stem uses floristry to help female modern slavery survivors experience restoration and empowerment.
The client requests no contact from agencies or media sales.
Thank you!
ROLE PURPOSE
This is an exciting new role which will build on an existing programme of supporting patient engagement in research, clinical trial development and clinical trials for lupus at a time of increased interest and activity in this area.
KEY RESPONSIBILITIES
Delivery
- Act as the first point of contact for researchers and pharma companies seeking to involve members of the public in their research or trials.
- Work to build a network of patients around the UK with an interest in being involved with PPIE.
- Work with the Health Information Manager to identify and facilitate any support needs of the PPIE network.
- Support and facilitate PPIE in all stages of lupus research.
- Support PPIE in Lupus UK’s research grants process.
- Support engagement with diverse under-served communities.
- Ensure equality, diversity, and inclusion considerations in PPIE methods and communications
Other
- Uphold the values and expectations of LUPUS UK.
- Carry out other duties relevant to your post as reasonably required.
- Occasional evening and weekend working and travel may be required to support our broader activities.
QUALIFICATIONS AND EXPERIENCE
- Experience of working directly with patients and/or members of the public.
- Experience of supporting Patient and Public Involvement and Engagement (PPIE) activity.
- A relevant postgraduate qualification or equivalent experience (desirable).
- Experience of working in PPIE within a similar environment (desirable).
- Experience of working within research or the health sector (desirable).
- Experience of working with stakeholders, such as healthcare organisations, public groups,and professional networks (desirable).
KNOWLEDGE AND SKILLS
- A strong understanding of best practice in PPIE within research.
- Knowledge of different types of research and the various stages of the research process.
- Excellent verbal and written communication skills, with the ability to tailor communicationfor diverse audiences.
- A demonstrable commitment to promoting diversity, equity, and inclusion in allengagement activities.
- Strong organisational and time management skills.
- Exceptional attention to detail.
- The ability to facilitate focus groups, workshops, and public forums (desirable).
- An understanding of NHS patient care pathways, clinical research processes, or clinicaltrials (desirable).
VALUES AND BEHAVIOURS
- Able to uphold and champion the values of LUPUS UK, demonstrating high standards ofintegrity, accountability, respect for others, courtesy and professionalism.
- Passionate about the work of LUPUS UK and working in a non-profit environment with afocus on health and disability.
- Demonstrable empathy for service users and a commitment to understanding andaddressing the challenges they experience.
- Actively committed to the growth of equality of opportunity and diversity. An enthusiastic and flexible approach and willing to support colleagues. Commitment to continual professional development and willing to give and receiveconstructive feedback.
- A positive, can-do attitude and willingness to help with tasks outside normal duties.
HOW TO APPLY
The closing date for applications is: Monday 17th March 2025 (10am).
Please reserve the following dates in your diary when you apply:
Interview DatesTuesday 1st and Wednesday 2nd April 2025
There will be a single stage interview. Interviews will be held on one of two interview dates and can be heldremotely or in-person at our Romford office, as most convenient to the candidate
The client requests no contact from agencies or media sales.
Thank you!
Battersea's Global Programmes advances our ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. Our department supports the professional development of employees and volunteers in rescues and rehoming organisations, as well as provides strategic funding and support to organisations and researchers within the animal welfare sector. We seek to advance change by empowering local partners, so that more cats and dogs have a better future.
We are looking for someone to join us as an Academy Relationship Manager to provide a significant new function for the Academy. Responsible for delivering greater numbers of organisations and learners to the Academy, this role helps to deliver against the strategic growth ambition.
As part of this role, you will be responsible for building the relationship management function for the Academy and forming relationships with UK and International shelters and rehoming organisations to ensure that learning opportunities are maximised. You will also support senior leaders at organisations to understand their resource and skills gaps, build bespoke training plans, and work with your clients to provide tailored support from the Academy. You will also identify new opportunities for engaging organisations and encourage your clients towards wider activities that support the sector and delivery of the Global Programmes strategy.
To be successful in this role, you will have experience of working in a learning consultancy, advisory or mentoring role, and have experience of initiating and maintaining business relationships.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 16th March 2025
Interview date(s): w/c 31st March 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
End Water Poverty Campaigns and Communications Officer
Contract: Permanent, Full time, 35 hours per week
Salary: GBP 43,668 - 45,851 per year with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About End Water Poverty
Since its inception in 2007, End Water Poverty (EWP) has held governments accountable for advancing people’s rights to water and sanitation. We are known for building partnerships and connecting activists and organisations at international, regional and national levels. Reinforcing the voice, value and capacity of civil society coalitions working on Water, Sanitation and Hygiene (WASH) is at the core of our work. We do this by mobilising members to design and deliver diverse, localised campaigns, amplifying the voices of our members in global policy, and influencing forums.
About the Team
EWP’s membership is global and diverse. It includes grassroots groups, social movements, trade unions, national and regional networks, and international NGOs. The global secretariat is hosted by the international NGO WaterAid.
This role will report into a Global Coordinator, an active steering committee and will sit inside WaterAid’s (host organization) Campaigns team.
About the Role
The primary purpose of the role is to coordinate End Water Poverty’s core campaigns and communications. This will be achieved by leading on the planning and delivery of impactful global campaigns and clear captivating communications materials, including newsletters, social media, and website articles. The post holder will also manage member relations alongside EWP’s global coordinator, strengthening relationships with existing members while proactively establishing new alliances to bolster and diversify the coalition.
Requirements
To be successful, you’ll need:
- At least two year’s experience of coordinating global campaigns
- Ability to develop and implement communications strategies
- Good understanding of communications tactics – newsletter, social media etc.
- Understanding of human rights in relation to water and sanitation
- Ability to provide support to members
- A can-do attitude, and ability to self motivate and work independently.
- Excellent organizational skills.
Closing date: Applications will close at 12:00pm on 14th March 2025.
How to Apply: Click ‘Apply’ to upload your CV and answer the following questions:
- Do you have a minimum of two years’ experience in coordinating global campaigns?
- Briefly describe your understanding of human rights in relation to water and sanitation.
- Can you provide an example of when you developed and implemented effective communication strategies? What was the outcome?
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
Background to the role
We have teams embedded in four hospitals across East London where they are recognised for the warm, responsive and kind person-centred service they provide for patients. They work in close partnership with ward managers, discharge teams and social workers to ensure the safe and timely discharge of patients, connecting them back to their local communities and ensuring that their chances of a sustained and speedy recovery are maximised. Our model has proven success in reducing re-admissions.
Over the past 12 months we have worked to reorganise how our Home and Settle team works. We have done this to reduce the pressure on individual staff members, increase the extent to which the teams work together and improve the consistency and sustainability of the services. These new service manager roles are key to this new model of delivery.
The postholder will build and maintain key relationships between the hospitals and Age UK East London and will lead a team of staff to deliver a high-quality hospital discharge service. This is an exciting time to join us as we build on our learning and successes and increase the extent to which we integrate our services. Fast paced and with no two days the same, this work suits self-motivated team players who enjoy highly rewarding work that makes a difference to people and communities.
Job description
Job Purpose
To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions. You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users. The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital.
Key Tasks
- Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients. This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate.
- Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
- Work collaboratively with other agencies providing support services.
- Conduct initial assessments of people referred to the services as necessary.
- Plan and develop person centred interventions to provide short term support for people after hospital discharge.
- Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
- Support the hospitals with delayed transfer of care (DTOC).
- Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
- Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
- Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
- Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
- Develop and deliver a flexible service that can respond to peaks and troughs in demand.
- Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
- Monitor performance of the services against KPIs and produce reports to demonstrate performance.
- Deliver front-line services when needed, e.g. sickness or staff shortages. This is by exception rather than you regularly doing support work.
- Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
- Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
- On a rota basis, provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.
Administration
- Lead on contract reporting, this includes quarterly, annual and adhoc reports as necessary.
- Carry out annual customer service surveys.
- Enable the impact of the service to be assessed and inform the improvement of other local services by keeping electronic records of all referrals and interventions, and producing reports on activity and outcomes, in accordance with KPIs.
- Meet and produce reports as required by the Head of Service.
- Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
- Work with the Communications team and the Head of Service, market and promote the service.
- Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.
Quality
- Be familiar with and implement AUKEL policies and procedures.
- Ensure the service is delivered in accordance with Care Quality Commission principles.
- Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
- Ensure that the requirements of the contract specification for the services are met.
- Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
- Respond to safeguarding or other concerns and take appropriate reporting and management action.
- Lead on recruitment of staff for your team, and support others at AUKEL.
Liaison
- Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
- Develop external relationships with stakeholders, and build positive connections with health and social care partners
- Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.
General
- Meet regularly with line manager for support, supervision and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Complete any training required to fulfil the post.
- Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
- Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.
Functional Links
- The Home and Settle Manager is line managed by the Head of Hospital and Home Services
- The Home and Settle Manager line manages:
- Project Officers
- Discharge and Settle Workers
- Volunteers
- The role is part of the Home & Care Services directorate
- Close working is required with Age UK East London Finance Team
- Close working with Information, Advice, Advocacy & Befriending Services
- Handyperson services
- Close working with Age UK East London Community Services
- Close working with other take home and settle services across east London
Person Specification
Experience
Essential
- Minimum of 2 years’ experience of people management including line management and team leadership.
- Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
- Of project recording and reporting to funders.
- Of leading service development and improvement and managing the change process.
Desirable
- Experience of working with older people
- Experience of working within a hospital discharge setting.
- NVQ Level 2 Health & Social Care or Care Certificate
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
- Understanding of NHS hospital discharge procedures.
- Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
- Understand of and commitment to equity, diversity, inclusion and dignity
Desirable
- Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
- Knowledge of project financial budgeting
- Knowledge of CQC fundamental standards
- Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting
Skills/Attributes
Essential
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Good planning and organisational skills
- Ability to work calmly under pressure.
- Intermediate IT skills
- Data analysis skills
Desirable
- Ability to speak one or more community languages
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Flexibility in working hours to meet organisational needs
- The post holder will work with standard Office365 server-based computer system
- Occasional weekend and evening working may be required
Employment Details
Number of posts available
We have two posts available:
- One will be overseeing the Newham and the Whipps Cross Hospitals.
- One will be overseeing the Homerton and the Royal London Hospitals.
The client requests no contact from agencies or media sales.
Thank you!
SWA CSO Coordinator (Sanitation and Water for All Civil society organizations)
Contract type: Permanent, Full time, 35 hours per week
Location: London, UK
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary: £43,668 -£45,851 per year with excellent benefits
About WaterAid and Sanitation and Water for All
Sanitation and Water for All (SWA) is a global partnership of nearly 50 country governments, civil society organizations (CSOs), external support agencies, private sector, academia and utilities and regulators working together to catalyse political leadership, improve accountability and effective use of scarce resources. Partners work towards a common vision of universal access to safe water and adequate sanitation. Civil society plays an important role in this partnership. The CSO constituency is the largest constituency within SWA gathering more than 190 partners.
About the Team
Over 703 million people around the world don’t have safe water to drink and wash with, and 1.5 billion people don’t have a toilet. This is causing huge health problems and holding back development. This position involves working with two of the organisations at the forefront of tackling this global crisis and enabling people around the world to influence their governments to take action. This is a great opportunity to work with civil society organisations around the world to connect with the global Sanitation and Water for All partnership to both increase political prioritisation for water, sanitation and hygiene, build and strengthen multistakeholder platforms and improve systems as well as increase investments for the sector.
About the Role
The SWA CSO Constituency Manager will coordinate the advocacy support provided to CSO partners of SWA at national and regional level and the general communications provided to CSOs to engage effectively with the partnership. The post holder will manage important projects in the SWA workplan, and strategic relationships within the partnership. The successful candidate will be an influencer, with capacity to engage in negotiations with partners and provide specialist advice and guidance both internally in the Secretariat, the SWA leadership and externally to partners.
- Coordinate the Civil Society Constituency to assist in carrying out the annual workplan in line with SWA strategic objectives and Results Framework
- Lead on in-country support to SWA Civil Society partners, networks, and INGO country chapters in 2024-25 priority countries on Heads of State Initiatives, including advocacy strategies and commitments building process
- Support internal and external communications to CSO partners and identify needs for support, including documenting impact, tailored press releases, advocacy letters, and digital support. Additionally, support preliminary research in priority countries to identify entry points for advocacy including for countries undergoing elections
- Oversee monitoring, evaluation, narrative, and financial reporting for SWA CSO Catalytic grants
- Support SWA’s Governance team to facilitate the engagement of Civil Society members, conduct due diligence on new partner applications, onboard new SWA CSO partners, and conduct strategic outreach to potential new CSO partners
- Work closely with the Country and Partner Engagement lead to organize Global partners' quarterly meetings and follow-up
- Prepare and finalize the narrative report submitted to UNICEF from WaterAid
Requirements
To be successful, you’ll need:
- Experience of both coordinating and working within global, regional and national CSO networks and coalitions preferably in developing countries
- Proven experience in advocacy and influencing, preferably with the civil society organisations, networks and International NGOs
- Demonstrable experience in leading successful campaigning and policy analysis within the development sector
- Experience in budget management and/or in project/account/relationship management.
- Ability to apply organisational understanding to the context of the position
- Strong communication skills
- Proven experience at influencing and negotiating internally and externally
- Experience of using a range of capacity building approaches, methods and tools, including, designing and delivering training around advocacy, campaigning and policy analysis.
- Experience and expertise in internal and external communication: in writing blogs, impact stories, and monitoring impact of advocacy
- Knowledge of sustainable development goals, and water sanitation and hygiene
- Ability to work autonomously with minimal supervision
- Ability to travel internationally- circa 15 days (2 weeks) per year
- Strong interpersonal skills and ability to manage complex and sensitive organisational relationships.
- Fluency in English is required, and ability to communicate effectively in both verbal and written in another UN language is required.
- Proven ability in effective negotiations and enhanced diplomacy skills to effectively build and manage cross cultural stakeholder relationships
- Understanding of and ability to work within a variety of political, legal and cultural constraints to advocacy and campaigning at the national level.
- While the position functionally is part of the SWA Secretariat, it is line-managed within WaterAid. The candidate would be required to commit to WaterAid’s values and have a working style that reflects these values
- Educated to bachelor’s degree in development studies or related field with post qualification experience
Closing Date: Applications will close at 12:00pm UK Time on Friday 21st March. Interview shall start w/c 7 April 2025.
How to Apply: Click ‘Apply’ to complete the following pre-screening questions and upload your CV and an essential cover letter:
- Do you have experience of coordinating and working within global, regional and national Civil Society Organisation (CSO) networks and coalitions preferably in developing countries ?
- Do you have experience in advocacy and influencing, preferably with the civil society organisations, networks and International NGOs ?
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Registered Charity
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Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.