Head Of Service Jobs

If you are a passionate community fundraiser, eloquent communicator, excellent at managing your time and a natural relationship builder, this is the ideal role for you!

Those with experience of event planning and community/individual fundraising are encouraged to apply.

We are seeking an enthusiastic and driven Marketing, Communications and Events Lead to join our small fundraising team on a part-time basis. This is a new role within the organisation and a wonderful opportunity for someone to make it their own.

As an employee of Age UK K&C you will benefit from:

• 4% Employer Pension, up to 6% Employee contribution

• Cycle-to-Work Scheme

• Season Ticket Loan

• Employee Assisted Project including: up to 6 Counselling Sessions

• Staff Wellbeing Events

• Annual Leave Purchase Scheme

• Length of Service Recognition

The role is part time - 3 days per week, 1 of the days can be worked at home.

We will interview candidates as they apply, so do not delay your application!

Senior Copywriter

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Key Responsibilities

• The purpose of the Senior Copywriter is to use their highly experienced creative writing skills to develop engagement with as many people possible. Crafting compelling internal and external communications you will help generate the support we need to continue saving lives every day across Kent, Surrey and Sussex
• Generate creative and impactful written content targeting a range of audiences, across a range of channels, to raise awareness and engagement with our cause
• Generate powerful messaging for our fundraising and engagement campaigns. Ensure campaign key messaging works across varied channels and audiences, to deliver greater impact to new and existing supporters
• Work collaboratively with the MarComms Team and wider stakeholders to identify compelling creative ideas that resonate with target audiences and can be translated into multi-channel creative copy and content
• Build relationships with key stakeholders across the charity to deepen understanding of the audiences we are targeting
• Working with the Head of Internal Communications, support the CEO and Senior Leadership Team’s internal communications by writing a weekly internal digital newsletter
• Help deepen engagement with our supporters by developing copy and content for the monthly supporter e-newsletter, Mission Update, sent to around 60K supporters and the bi-annual magazine, Above and Beyond sent to around 30K supporters

The Directorate

The Communications Team sits within the Marketing and Communications (MarComms) Team. The MarComms Team builds brand awareness and engagement among the public, builds our profile with the media and key stakeholders, and supports fundraising activities to generate fundraising income to keep the service running. The team also engages, motivates and unites staff across the organisation to help KSS deliver on its purpose and achieve its vision of an end to preventable loss of life from medical emergency.

Application and Interview Process

We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Senior Copywriter. Your covering statement is your first opportunity to express your experience, knowledge, and interest in the role, and we outline in our job description the essential and desirable requirements for this role to help you tailor your statement to the competencies we are looking for.

All shortlisted candidates will then undertake a two-stage interview process, which will be held over Microsoft Teams. Both stages will be formalised interviews, with the first stage being held with the Director of Communications and Engagement, who is the line manager for this role. The second stage interview will be with the Executive Director of Business Development and other key stakeholders who the successful candidate will collaborate with in this role.

The closing date for this role is 19th December. Please note, we will begin interviewing candidates before the closing date, and the role may close early if a suitable candidate is found.
Please be aware that this role is a 6-month fixed-term contract, with no guarantee of extension or permanency beyond the fixed-term period.

Inclusion and Diversity

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social
class, religion and belief.

Location: Rochester Airport, Kent
Hours: Full time, 37 hours per week
Contract Type: Fixed Term Contract, 6 Months
Salary: £37,000 per annum
Benefits: 33 days annual leave rising with service, Occupational/Enhanced Sick Pay, Enhanced Parental Leave, Access to the Blue Light Card and Blue Light, Events Access to the Wellbeing, Hub, Money Purchase Pension Scheme, Employee Assistance Programmes, Development opportunities

You may also have experience in the following: Digital Media Producer, Social Media Manager, Content Manager, Online Content Coordinator, Content Marketing Specialist, Digital Communications Specialist, Digital Marketing Specialist, Web Content Specialist, Digital Copywriter, Creative Content Producer, Content Developer, Social Media Content Creator, and Digital Storyteller.

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Are you a strategic, results-driven professional with a passion for building meaningful relationships? We’re seeking a Corporate Development Officer to join our dynamic Development Team on a full-time, permanent basis.

In this pivotal role, you’ll be at the forefront of creating and nurturing brand partnerships that align with our values and elevate our mission. You will be instrumental in fostering lasting relationships with corporate partners, and delivering real impact, as well as cultivating relationships with new prospective supporters.

Key Responsibilities:

• Support Revenue Growth: Support the team in delivering core income and the team’s financial targets through strategic partnerships and business membership. 
• Corporate Memberships: Oversee and grow Southbank’s Corporate Membership program, ensuring partners receive exceptional service. 
• Stewardship: Coordinate benefits roll out including execution of events for our corporate members and sponsors. 
• Lead Generation & Prospect Research: Play a key role in identifying and securing new partnerships. Conduct in-depth research, produce detailed due diligence reports, and create compelling presentations that speak directly to prospective partners’ needs and priorities.
• Member Evaluation & Renewals: Produce detailed annual evaluation reports for corporate members, collaborating closely with the Corporate Partnerships Manager to ensure successful contract renewals and continued growth.

We’re looking for someone who thrives in a collaborative environment, with a strong track record in customer service and event management, and a passion for delivering results.

Ready to make an impact? If you have a proven ability to build connections, drive revenue, and elevate partnerships, we’d love to hear from you. 

For a complete overview of the role, please download the Job Description from our Career page.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.

A fantastic opportunity has arisen within our award winning fundraising team, to join us as a Regional Fundraiser.

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and woman, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.

We’re looking for an ambitious, experienced, target driven relationship fundraiser to join our fast paced team. You will have experience of proactively seeking new relationships and partnerships and the ability to develop sustainable, long term relationships with donors, staff, partners and volunteers.

To be successful in this role you will:

• Have previous experience in income generation and lead and inspiring networks in order to generate long term income and awareness for the charity
• Be self-motivated, independent, and target-driven
• Possess a natural confidence in talking to people and encouraging their support.
• Have excellent communication and relationship building skills - be friendly, approachable, inspiring and engaging
• Full clean driving license, with access to a car

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Enhanced Maternity Pay
• Free flu jabs
• Cycle to work scheme
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to education and professional development

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for applications is Thursday 28th November with interview dates being held on the week beginning 2nd December at our Head Office - 5 Rowchester Court, Whittal Street, Birmingham B4 6DH.

Job Title: Media and Publicity Manager

Location: London Hybrid or Home based with occasional travel to London

Salary: £37,355 - £42,653

Contract: Permanent, 35 hours per week

Role Overview:

We are seeking a talented Media and Publicity Manager to lead our public relations (PR) strategy. In this pivotal role, you will enhance our visibility and impact by managing media relations, celebrity engagement, and public-facing PR campaigns to raise awareness of speech, language, and communication skills.

Key Responsibilities:

PR Strategy and Execution

• Develop and execute strategic PR plans to maximize visibility and meet/exceed agreed targets.
• Secure media coverage and engage with celebrities and public figures.
• Build and maintain strong relationships with media contacts and celebrity supporters.

Media and Celebrity Engagement

• Lead initiatives to engage celebrities and influencers for long-term support.
• Collaborate with internal teams to ensure PR campaigns align with organizational goals.

Team Collaboration

• Work closely with the Head of Digital, Engagement, and Communications, and other departments, to identify and maximize PR opportunities.
• Support and train media spokespeople to deliver key messages effectively.

Monitoring and Reporting

• Maintain accurate records of media and celebrity interactions.
• Evaluate PR activities and outcomes to optimize future campaigns.

What we are looking for:

• Professional qualification in PR/Communications.
• Proven success in securing national press coverage and working on high-profile media campaigns.
• Experience with celebrity engagement and producing PR materials for both print and online platforms.
• Exceptional written and verbal communication skills.
• Strong knowledge of media outlets and press opportunities.
• Ability to lead PR strategies and deliver impactful campaigns.
• Proficiency in Microsoft Office, media databases, and online evaluation tools.

About Us:

We are Speech and Language UK – we want every child to face the future with confidence. For 1.9 million children in the UK, learning to talk and understand words feel like an impossible hurdle. Without the right help, this can destroy their world. They feel disconnected from their family. Unable to make friends. Unfairly punished for not following instructions they don’t understand. What does the future hold for them?

Why Us?

Speech and Language UK is dedicated to creating an inclusive environment for children and young people with communication needs. If you’re ready to make a difference in a supportive, mission-driven environment, we’d love to hear from you.

You will receive 28 days annual leave plus Bank Holidays, hybrid and flexible working arrangements, an attractive pension scheme, Employee Assistance programme (we actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice), Perkbox membership and enhanced sick pay.  

How to Apply:

Please submit your up-to-date CV and a supporting statement of no more than two pages, addressing specifications in Job Description and Person Specification. Please find candidate pack attached 

The deadline for applications is 9am on Monday, 9 December 2024.

Accessibility Support:
We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team (email address in attached pack) and we will be happy to assist you.

We are a Disability Confident Committed Employer.

Are you a highly organised person who thrives on creating and maintaining seamless HR and payroll processes? Join our dynamic team as an HR Systems and Payroll Officer, where you’ll play a key role in keeping our payroll and our HR systems accurate and efficient. If you love being the go-to person for smooth, reliable processes and enjoy supporting a thriving workplace, we want to hear from you! 

About the role: 

As the HR Systems and Payroll Officer, you will take on a varied role that is central to maintaining and enhancing our HR and payroll systems. You will handle significant data input, act as a system administrator, and ensure seamless payroll processing, accurate data management, and compliance with regulations.

This role also involves providing customer support to system users, troubleshooting issues, developing new processes, training users, and creating guidance materials to ensure effective system use. Ideal role for someone with experience in payroll and HR systems who enjoys streamlining processes and collaborating with cross-functional teams. 

Hybrid working is the norm for us at the moment, so a mix of home and office working is what you'll get, as well as our other benefits. We meet once a month for a department day in our head office in Kings Cross as well as any required training days or in person meetings for a business need. Further details can be discussed with the hiring manager in interview. 

About you: 

• Proven experience in HR systems and payroll processing. 
• Display a strong attention to detail and customer focus. 
• A strong knowledge of HRIS software and payroll systems. 
• Excellent attention to detail, problem-solving skills, and communication abilities. 
• A solid understanding of payroll regulations and compliance. 
• Possess strong organizational, accuracy, communication, and analytical skills. 

About us: 

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. 

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. 

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You will have the opportunity to actively problem solve and support colleagues across SHP to inspire positive change, all while working in a collaborative and growth-focused environment. 

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info: 

Closing Date: Sunday, 1st December 2024 @ midnight.

Interview Date: Tuesday 10th or Wednesday 11th December (via Microsoft Teams) 

Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone. Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here. We help and support more than 3,000 people across our borough every year through a range of innovative services that we continue to develop in response to changing needs.

At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting and connecting with people of all ages, backgrounds, and experiences across Merton. Their support is truly invaluable, and we’re looking for a Volunteer Programme Manager (Maternity Cover) to help us continue creating an inclusive and forward-thinking volunteering culture.

In this role, the Volunteer Programme Manager will collaborate with six internal departments as well as our Marketing and Communications team to champion best practices in volunteer management. The role involves overseeing recruitment, training, supporting, and supervising our incredible volunteers, ensuring they feel empowered and valued every step of the way.

SV 2 has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire or Derby City who has experienced sexual abuse, assault or violence, including friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for an enthusiastic and motivated Therapy Delivery Manager to join our friendly, professional and passionate team, working across Derbyshire remotely and in person. You'll manage our BACP accredited therapy service, which provides therapy for people of all ages, delivered by a team of employed therapists and a pool of self-employed counsellors. 

You might be the right person for the role if you have:

• Management qualification minimum level 4
• A minimum 3 years’ experience in managing and supporting staff to deliver services effectively 
• A proven track record working in a quality assurance role including data collection, analysis and problem solving
• Knowledge, experience and awareness of rape and sexual abuse and their effects 
• Brilliant communication skills including an ability to provide effective feedback, negotiate well and work with others, including funders
• Full driving licence and ability to travel across the county on a regular basis

In exchange we offer a competitive salary, flexible working, 28 days annual leave plus bank holidays and a comprehensive employee wellbeing service. Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to based primarily from one of our offices to ensure that you can support your team effectively.

This role is subject to Enhanced DBS certification due to the nature of our services. You can find out more about our recruitment of ex offenders policy by contacting us.

 

At Compass Wellbeing, a subsidiary of East London NHS Foundation Trust (ELFT), we strive to enhance community wellbeing and address social inequalities across England. Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering supportive environments for marginalised groups.

As the Fundraising Lead, you will play a pivotal role in supporting the Charity Lead and Board in driving the fundraising and outreach strategy of the ELFT Charity. Your primary focus will be coordinating and executing effective fundraising activities while also enhancing the charity’s brand visibility and public awareness.

Working closely with the Charity Lead, Board, and key stakeholders, you will help shape the charity’s objectives and support its long-term goals. This includes identifying and developing new fundraising opportunities, building relationships with donors, sponsors, and community partners, and ensuring all efforts align with the charity’s mission and values.

We offer a range of employee benefits, including 27 days of annual leave (increasing with service), a 5% employer pension contribution, paid volunteering leave, travel season ticket loans, NHS discounts, gym and fitness discounts, and access to occupational health and mental health support.

Our ideal candidate will bring substantial experience in managing fundraising and engagement strategies within a complex environment. You will have a proven track record of planning and delivering successful fundraising initiatives, building stakeholder relationships, and implementing innovative approaches to boost fundraising outcomes.

Excellent communication, leadership, and organisational skills are essential, along with a proactive and flexible attitude. The ability to inspire confidence in donors, partners, and internal teams is key, as is the capacity to work collaboratively with the Charity Lead, Board, and external stakeholders to advance the ELFT Charity’s mission.

Join Compass Wellbeing and help us create a future where every community enjoys high levels of wellbeing and equity.

To apply for the role, please click on the link below:

Job vacancies | East London NHS Foundation Trust

Events Manager
Leatherhead, Surrey​
Up to £40,000 per annum + benefits (including 25 days annual leave and pension)

About the role:

We are looking to appoint an Events Manager who will be responsible for leading the events programme. This will include developing, promoting and delivering a range of events that maximise income, drives supporter engagement and raises our profile.

Reporting to the Head of Communication, the Events Manager will work closely with the organisation senior stakeholders and the fundraising teams to develop a strategy for special events that drives major funder engagement, cultivates opportunities, and maximises income.

You will manage event committees, nurture relationships with key individuals and positively influence their engagement and contributions to the Rainbow Trust special events and sports programme.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.

• A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.

• Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent customer service.

• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.

• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

• Applications will be particularly welcome from those who have experience of Events– working to secure new events with an understanding of Special Events Committees and networks.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Access to the Blue Light Discount Card Scheme, and other rewards and discounts
• Time off in lieu
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Bike to work, season ticket loan and payroll giving schemes
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
• A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation.

Registered Charity No: 1070532

We’re evolving… 

As Artsadmin heads towards its 50th year of producing and supporting extraordinary work by ground-breaking artists and creatives, we’re seeking similarly brilliant people to join the team and help us continue to adapt to the world around us.

The Building and Facilities Manager will provide an important role at a crucial time of change for Artsadmin. They will ensure the efficient and sustainable operation of Artsadmin’s vibrant and creative hub, Toynbee Studios, which includes rehearsal studios, managed offices and a cafe.

The ideal candidate will be a motivated and methodical individual who can demonstrate the skills and experience necessary to run a building in a safe and well-maintained way alongside a commitment to providing a warm and welcoming environment for visitors, staff, tenants and hirers. They will have good communication and organisational skills, be task-focused and proactive in their approach.

Be part of an inclusive organisation that centres artists and artistic practice from our home in London’s East End, reaching audiences across the UK and around the world. 

Applications close 10am Monday 9th December 

Interviews will be held on Thursday 19th December in person 

We are looking for an experienced and passionate Mental Health & Money Advisor to work as part of our Advice, Information & Training Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone. The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Hafal in Wales, Support in Mind in Scotland and Mindwise in Northern Ireland. 

How you will make a difference

I use my existing knowledge and expertise to identify and address a range of issues and provide debt and financial capability advice to people with mental health issues. I take on case work within our remit on debt (including enhanced income maximisation), welfare benefits, mental health and financial capability issues. I develop my knowledge and experience of mental health and social care to set my advice in a meaningful context. I help clients identify the barriers that are hindering progress in dealing with their money worries and I provide help, support and advice to overcome these barriers.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Robertson Bell are working on behalf of The King’s Trust to recruit to a Treasury Manager position on a permanent basis. At The King’s Trust, we believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing. We help young people from disadvantaged communities and those facing the greatest adversity by supporting them to build the confidence and skills to live, learn and earn.

The role of the Treasury Accountant is to ensure the effective management of the Trust's cash and investments and timely and accurate maintenance of the ledger.  The role is expected to ensure that the treasury reconciliations are updated on a regular basis, manage the issue and governance of cash and procurement cards and assist the Head of Financial Operations in the stewardship of our cash and investment balances.

Key Responsibilities:

• Oversee the management, monitoring, and reporting of the Trust’s financial instruments, driving optimal performance and security.
• Act as the key liaison for internal stakeholders and Banking institutions, expertly managing transfers, investments, credit facilities, and account structures.
• Maintain and improve the bank mandates and user access framework, ensuring compliance and efficiency.
• Collaborate with the finance governance team to strengthen fraud prevention and monetary risk controls.
• Record and manage treasury transactions in the ledgers, upholding the highest standards of financial accuracy.
• Lead the monthly reconciliation of treasury codes, swiftly resolving issues and mitigating risks to maintain financial stability.
• Manage month-end treasury operations, delivering insightful reports that guide strategic decision-making.
• Provide in-depth working capital analysis, enabling senior stakeholders to optimise cash planning and maximise fund returns.
• Develop and deliver comprehensive cashflow reports and forecasts for Trustees and other key stakeholders.
• Partner with the Transactions Manager to enforce robust financial controls and oversee effective cash management training to enhance the organisation's control culture.

The successful candidate will:

• Be a qualified Accountant, part-qualified or qualified by experience.
• Have excellent interpersonal and communication skills in order to effectively produce information for financial stakeholders across the Trust.
• Be an experienced treasury and accounting professional who can confidently monitor cashflow, lead in liquidity reporting and forecasting, and manage working capital and analysis.
• Have experience working with banks, bank accounts, purchase ledger and procurement teams to promote effective and strong relationships.

The successful candidate will be based in their Birmingham office, requiring you to go into the office three days per week. You will also benefit from a fantastic holiday package, including 30 days annual leave, plus bank holidays and closure over Christmas and New Year.

Applications will be under constant review before the closing date so please submit your application to our agent Robertson Bell. Apply now to be considered!

Receptionist

We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.

Position: Receptionist

Location: Burnt Oak. HA8 0DT

Salary: £13.15 per hour. £15.12 per hour on Saturday evenings

Hours: Various daytime, evening and weekend hours

Contract: Part-time

About the role:

This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication. 

Some of your key responsibilities will include:

• Maintaining the reception area and provide a welcoming environment
• Ensure new members are welcomed and introduced to a member of the youth work team
• Ensure Junior members leave sessions safely in the care of parents
• Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
• Deal with telephone enquiries, take and relay messages, screen, and direct calls
• Enter new members on to the membership database and collect entrance fees
• Ensure that any administration and paperwork is up to date
• Maintain the meeting room calendar
• Keep records up to date related to attendance, trips, events, and meetings
• Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)

About you:

To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.

You will also need to bring with you the following skills and experience:

• Previous experience in managing or supervising a reception desk or entrance point
• Working in a customer-facing environment and dealing with the public
• The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
• The ability to diffuse pressurised situations while remaining calm and in control
• Great communication and interpersonal skills
• The ability to work on own initiative and as part of a team
• Excellent attention to detail, thorough and organised

Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.