Head Of Service Jobs in City Of London, England
c. £65k per annum
9 month fixed term contract (maternity cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Head of Supporter Growth.
As the Head of Supporter Growth at UNICEF UK, you will lead on delivering a best-in-class programme to recruit new supporters – across multiple channels and products including one-off and regular donations, eCommerce customers, subscription products, campaigning actions or supporters leaving gifts to UNICEF in their Will.
You will develop strategies to grow our income through delivery of multi-channel acquisition campaigns that engage supporters through positive experiences.
You will be a values-based leader, with extensive experience of inspiring teams to achieve strategic objectives. You will have extensive experience of developing and implementing successful marketing strategies, including financial management, strategic planning, monitoring and reporting of KPIs.
Act now and visit the website via the apply button to apply online.
Closing date: 12 midday, Tuesday 1 October 2024.
Interview date: w/c 7 or 14 October 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to aspirational, informed choices creating a positive and successful step into primary education. Our schools and Post-19 service have a specialist curriculum that ensures sustained success beyond the age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing. By teaching them the academic and life skills they need and through the promotion of a happy, caring environment, we nurture the confidence, independence and self-belief to enable them to make the most of the next stage of their life or education. We also work more widely, activating networks and building local capacity with our solution focused Outreach team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national picture and reduce school placement breakdown
Main duties
Form a close working relationship with the Marketing and Finance teams
Lead the development and delivery of the Outreach Services strategic plan
Take overall control of the delivery, development and quality standards of the Outreach Services – BeyondAutism Fast Responder®, Outreach and Training Meet sales targets
Ensure that the Outreach Services impact measures are robust, compliant and support current activities and future growth
Take a lead role in the promotion of BeyondAutism’s Outreach Services Development and strategy
Develop and deliver the Outreach Services strategic plan in line with the organisational strategic objectives
Market and stakeholder analysis – contribution to and evaluation of options as charity develops, monitor progress
Manage the resolution of Outreach Services’ customer complaints and concerns, increasing the positive reputation and profile of BeyondAutism
Grow the national BeyondAutism Fast Responder® network Finance/budget Achieve sales targets Ensure appropriate reporting of sales to the CEO and COO Overall responsibility for achieving the Outreach Services annual budget Set and monitor KPI’s
Reporting and monitoring
Weekly reporting of enquiries and conversion to service delivery
Monthly reporting of complaints, concerns and satisfactions to inform organisational learning
Monthly reporting to SMT High level summary reporting for presentation to the Board of Trustees Reflect and present information in appropriate formats for internal and external use Administration and relationships Ensure that an accurate and up-to-date CRM is maintained
Ensure the conversion time from enquiry to signed service level agreement does not exceed 21 days
Ensure service level agreements are signed within 14 days of issue and that the service is deliverable, maintaining the highest quality standards.
Ensure the services provide high quality proposals, assessments and service level agreements to stakeholders Safeguarding
To act as DSL and ensure that all children are kept safe, and that staff are confident to follow safeguarding procedures Adhere to all health and safety policies and procedures and be responsible for ensuring all Outreach Services staff receive health and safety training
Ensure risk assessments are in place, and that training for team members is in place – specifically in relation to Lone Working People
Lead, develop and support the Outreach Services team to ensure KPIs are achieved
General responsibilities
To represent BeyondAutism at external training, conference and exhibition events To understand, adhere to and actively implement all the policies and procedures of BeyondAutism
To safeguard children and vulnerable adults at all times
To undertake training as required Assist with other work, events and projects as needed
Any other duties that the CEO may reasonably require About the role
Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
The role:
A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:
· Playing a pivotal role in providing operational and strategic leadership in the financial management of SCIE
· Leading the Finance Team on all aspects of SCIE’s day-to-day financial operations to ensure financial health, long-term sustainability and compliance with polices, charity legislation and other relevant financial standards
· Leading on the process of preparing and setting budgets, financial forecasting and reporting, liaising closely with the Director of Finance and Corporate Resources and budget holders as appropriate
· Lead on the timely preparation and production of the monthly management accounts, ensuring income and expenditure is recognised accurately with appropriate, supporting audit documentation in place
· Lead on the critical undertaking of required financial due diligence approval checks against the raising of our client sales invoices, monthly payroll submissions, fortnightly BACS runs, cash flow management and bank reconciliations
· Leading on SCIE’s annual external audit, including the preparation of our statutory accounts, ensuring compliance with all relevant charity legislation, regulations and financial reporting standards
What we are looking for:
· Achievement of a recognised, fully qualified professional Accountancy qualification (for example, ACA, ACCA, CIMA or equivalent)
· A dynamic and experienced individual, with proven experience in a senior financial management role, ideally within the charity sector
· Proficient in preparing, analysing and presenting financial statements (income statement, balance sheet and cashflow statement).
· Excellent communication and interpersonal skills, including the ability to explain financial processes to non-financial staff.
· Strategic thinker with a proactive approach to problem-solving and decision-making
· Proven IT skills, including a high-level proficiency in Microsoft Office packages, with a strong knowledge of Excel’s functions and formulas
· Proficient in financial management software and tools
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Position: Head of Finance & Corporate Services
Location: Hybrid. The Trust's offices are in the park on Ledrington Road, SE19 2BB.
Type: Full time, 40 hours per week, permanent (with 0.8 FTE considered).
Salary: c. £45k pa (pro rata for 0.8 FTE)
Benefits: 25 days annual leave plus statutory holidays, increases by a day, pro rata, each year completed, up to 30 days pro rata. Employer Pension Contribution 5%; Employee Assistance Programme (EAP) service; Flexible working.
Closing date for applications: Monday 7 October 2024 at 10:00
Interview date: Friday 25 October 2024
About the role
At over 200 acres Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.
The Head of Finance & Corporate Services role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration, and cultural and heritage programming.
We are looking for a qualified finance professional to join our friendly team in the post of Head of Finance & Corporate Services as we develop our systems, infrastructure, and income streams to secure our long-term sustainability. Central to the success of our strategy is an efficient finance function providing timely management information and strong financial controls.
You will be an astute finance professional who is able to provide sound financial advice as well having a strong grip on day-to-day financial operations. You will also ideally have experience of HR, IT, and administrative functions, and will assume company secretary responsibilities, enjoying direct liaison with our Board of Trustees.
How to apply
For more information on how to apply, please download the application pack here. Please submit the required documents to jobs@ with the subject ‘Role: Head of Finance & Corporate Services’
Applications must be received by Monday 7 October 2024 at 10am
Interviews will be held on Friday 25 October 2024. All applicants must submit an Equal Opportunities Form
Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.
We thank all applicants for their interest.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
This is a new role for The Connection at St Martin’s and reflects our ambitions to deliver housing opportunities for our clients. In our strategy we aim to ensure that 300 of our clients are successfully and sustainably housed.
This is an ambitious target and the person holding the role will need to deliver our existing accommodation services while continuing to network and create relationships with other organisations to bring more opportunities to our clients.
The person in this role will be responsible for managing relationships with existing partners and funders while also securing new partners and funders as necessary to deliver our strategic aim of delivering housing solutions.
Full job description can be found on our website
Salary: £50,547
Closing Date: Sunday 6th October
Interview Date: Thursday 17th October
Our Benefits
• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Are you passionate about performing arts and looking for your next role in fundraising and development? The Actors’ Benevolent Fund (ABF) has exciting ambitions for the future and we have created a new Head of Fundraising position to drive forward our plans.
This is a fantastic opportunity to bring your fundraising experience and make a mark in creating a brand new fundraising function for a charity with an illustrious history. Since our foundation in 1882, the ABF has been dedicated to supporting performing arts professionals in times of need – we continue to be there for talented professionals that bring joy and inspiration to so many.
You are likely to have developed your portfolio of fundraising skills over time in an arts and cultural sector charity and can demonstrate experience in securing fundraising income, particularly in securing five and six figure donations. You will join a small, friendly team based in London’s famous West End theatre district, responsible for providing support of over £1.5M per year to actors and stage managers. Now, as we begin a new strategic direction, our case for support is more compelling than ever. It is an exciting time to be joining the charity - our new strategy, ‘Acting for Impact’, has a bold ambition to achieve meaningful change for the professional performing arts community - to help more people, in more ways - the Head of Fundraising will be central to achieving that.
This full-time role is based at our office in central London a minimum of three days per week, with some flexible working. The salary is within the range of £42,000 to £48,000, dependent on experience. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.
The application deadline is midnight on Monday 14 October, and interviews will be held on Tuesday 22 October at our offices in Adam Street, central London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Islington Centre for Refugees and Migrants is seeking a committed and motivated Head of Fundraising and Communications. Do you want to help refugees and asylum seekers in London? Do you have a strong track record of fundraising for charities? If so, this exciting opportunity may be for you. We are looking for someone who can manage corporate and community fundraising, develop events and write successful funding applications to trusts and other funding sources. The role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with.
About us:
At the Islington Centre for Refugees and migrants, we welcome people who have been displaced from their countries of origin, wherever they have come from, whatever has happened in their lives. Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life in the UK. We are a small, growing charity, founded in 1997, with an expenditure budget of roughly £570,000 for the year ahead. This year we worked with 200 people offering compassionate, long term and holistic support including: a warm welcoming Centre in Islington; an Online School teaching English and offering activities to promote wellbeing; digital inclusion; grants to people in destitution and our Support Service which offers advocacy and advice to people on accessing housing, healthcare and legal advice.
About the role:
The successful applicant will work alongside our Trustees, our CEO and our existing Head of Fundraising and Communications in a jobshare to meet challenging fundraising targets. You will be joining us at an exciting time of development, as we open at our third site in Islington, welcome new members of staff to our team and begin work on a new strategy for 2025-2028. We have a strong track record of grant fundraising and seek someone who can support us to diversify our income, develop a fundraising strategy with a variety of income streams and bring experience and ideas to raise our profile. You will be part of a small and highly committed fundraising team of three including the existing Head of Fundraising and Communications, our Fundraising Officer and yourself. This role will focus on corporate, community, and major donor stewardship. Our work is hybrid and the role requires working both at the Centre in Islington and from home. As the Head of Fundraising and Communications, you will play a pivotal role in supporting some of the most vulnerable refugees, asylum seekers and migrants in London to rebuild their lives.
If you’d like to apply, please download the Application Form and Job Description/Person Specification and email us your completed Application Form.
Please note we CANNOT accept applications without a completed Application Form.
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Head of Evaluation (Targeted Projects)
Reports to: Assistant Director of Impact, Programmes and Partnerships
Salary: £64,500
Contract: 12 month – Fixed term
Location: Central London/Hybrid*
Application closing: 9:00am Monday 14th October 2024
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Absolutely central to this is designing, commissioning and managing complex and rigorous impact evaluations with experts in the field. The new government has an ambition to halve knife crime within a decade, and we’re anticipating opportunities to work with them to build evidence on new approaches to tackling violence involving children. Your role will focus on creating and making the best of those opportunities. You will:
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Serve as a senior member of the team. YEF is buzzing with activity and in order to prevent any bottlenecks, we need to expand our senior capacity.
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Run and manage closed calls for complex evaluations commissioned under Targeted Projects. For each of the programmes we work with, we find and appoint independent evaluators.
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Expertly manage relationships with key stakeholders. Aside from evaluators, we work closely with other grantees and partners.
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Represent YEF at governance meetings and other external engagements. We’re passionate about our mission, proud of the work we’re doing to get there, and we’re keen to share this with stakeholders.
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Provide support and counsel to our team of Senior Evaluation Managers and Evaluation Managers. This team closely manages over 35 efficacy trials, over 20 pilot studies and even more in the earlier stages of evaluation.
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Tightly manage and quality assure evaluations commissioned under Targeted Projects. YEF has set processes to maintain high standards and rigour. This role will ensure all evaluations adhere to these.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Give clear examples where your experience directly relates to the “About You” section in the JD.
We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.
The client requests no contact from agencies or media sales.
The Role
Are you ready to make a real difference? We’re excited to announce an opportunity for a pioneering Head of Supporter Engagement & Operations to join our vibrant team at Pancreatic Cancer UK. Step into this brand-new role and take the lead in building and leading a passionate small team dedicated to elevating the supporter experience and helping us transform the future for everyone with pancreatic cancer.
What you’ll do
- Ignite innovation: Design and roll out innovative strategies to drive supporter engagement and retention, boosting lifetime value and net income.
- Lead with impact: Build and inspire a team to deliver outstanding supporter care, streamline donation processing and ensure our compliance with legal standards.
- Elevate operations: Foster a forward-thinking culture, embracing cutting-edge solutions to enhance both operational effectiveness and supporter engagement.
About You
- Proven leader: You’ve successfully led supporter engagement or customer service teams in a non-profit environment.
- Strategic focus: You’ve successfully developed and implemented engagement strategies and can demonstrate their impact.
- Regulatory expert: You bring expertise in managing fundraising regulations, including GDPR and Gift Aid, ensuring compliance and excellence.
Why Join Us?
At Pancreatic Cancer UK, we’re more than just a workplace; we’re a vibrant, fast-paced, and growing organisation driven by a shared passion for making a difference. As part of our team, you’ll dive into a supportive and dynamic community where your contributions truly matter. Enjoy opportunities for personal and professional growth, engage in activities beyond your immediate role, and experience a culture that prioritises your well-being and work-life balance.
Ready to make an impact? We can’t wait to hear from you!
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
How to apply
- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held remotely between 8th – 10th October 2024.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Programmes is a critical role for the organisation, responsible for ensuring DEC funded programmes meet programmatic standards, are fully traceable, routinely monitored and comply with organisational procedures and institutional donors’ requirements. In addition, the Head of Programmes is also appointed as the Serious Incident Reporting (SIR) Officer, serving as the first point of contact for member agencies to report incidents regarding safeguarding, financial misconduct and reputational risk.
Externally, the Head of Programmes liaises with the Foreign, Commonwealth and Development Office Senior Response Officers, UN OCHA, Charity Commission, Emergency Appeals Alliance, Member Agencies including Humanitarian Directors and in-country colleagues.
Key responsibilities:
Communication and Collaboration
- Key point of contact with member colleagues regarding programmes finance, adaptive programming and DEC compliance, facilitating timely and accurate communication.
- Contribute to DEC functional and advisory groups, Board sub-committee meetings and Board meetings including participation in Humanitarian Directors meetings.
- As a key point of contact with FCDO SROs, develop and maintain a positive and collaborative relationship, and ensure timely delivery of all UK Aid Match MOU obligations.
- Strengthen and maintain colleagues understanding of DEC’s ways of working both internally and externally (DEC HQ members, in-country colleagues and local partners and key stakeholders).
Analysis and Reporting
- Provide oversight to the review and analysis of member charity appeal budget plans and financial reports with a focus on compliance with DEC policies and good practice guidelines to assess unusual variances and value for money considerations.
- Deliver and contribute to timely and high-quality infographics, reports and briefings for key stakeholders and institutional donors including Board of Trustees, FCDO and BBC.
- Manage & maintain investment in public transparency and demonstrate DEC’s contribution to the humanitarian sector, including reporting to IATI and UN OCHA Financial Tracking Service (FTS).
- Continuously develop, improve and manage DEC’s Knowledge Information Management systems (KIM), as user-friendly collaborating platforms that enhance learning and enable data analysis, visualisation and high-quality reporting.
- Collect, analyse and present accurate and timely data to help inform a rapid assessment of appeal Criteria 2 for both rapid onset and evolving protracted crises and contribute to the development of the Case for Appeal.
Management and Leadership
- Holistic and flexible approach to any given scenario/context, whilst ensuring a robust process is followed, recorded and documented.
- Deputise for the Director of Humanitarian Programmes and Accountabilit
- Effectively line manage and provide leadership to Grant Managers and Programme Officers, contributing to the high performance of the Programmes & Accountability team.
- Manage the Appeal Surge Roster (external consultants) including overseeing recruitment and necessary training.
- As Serious Incident Reporting Officer, manage processes and support with onward reporting to key stakeholders including FCDO and Charity Commission.
- Manage service providers as required.
If you have managed similar portfolios in humanitarian organisations, have demonstrable leadership qualities, with a proven ability to represent organisations at the highest level, then we would love to hear from you.
How to apply
Please apply with your anonymised CV & cover letter.
We will be interviewing on a rolling basis, with the intention to fill the role by November 2024.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, you confirm understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
·Do you have experience of implementing a fundraising strategy in line with the ambition of an organisation?
·Do you have knowledge about fundraising in the arts sector, including best practice, trends, opportunities and challenges?
·Do you have experience of working collaboratively with colleagues across different areas of an organisations operations i.e., finance and education?
·Do you have experience of working with a CRM system to support your workflow and track progress as well as record financial data?
·Do you have previous experience of writing successful Trusts and Foundations applications?
·Do you have knowledge of GDPR, data protection and fundraising compliance?
·Do you have line management experience?
If you have some or all of the experience mentioned above - we would love to hear from you!
Matthew Bourne’s New Adventures is an award-winning, ground-breaking British dance-theatre company, famous for telling stories with a unique theatrical twist. Since 1987 New Adventures has changed the popularity of dance in Britain, creating works that have altered the public perception of what is possible when it comes to telling stories without words.
New Adventures is a charity, and its principal funder is Arts Council England. As well as producing award-winning productions which dazzle audiences across the globe, New Adventures is committed to playing a meaningful role in diversifying the dance landscape for future generations. The company’s Take Part work reaches thousands each year through transformative workshops and masterclasses to schools and communities across Britain; the company’s many strands of talent development work nurture the best emerging talent from communities across the UK, springboarding them into our company and the wider sector.
The Head of Development will support Matthew Bourne’s artistic vision by leading on the development and delivery of the New Adventures Fundraising Strategy to maximise voluntary income, particularly through Trusts and Foundations and Major Gifts. The post holder will work proactively to identify, cultivate engage and maintain excellent relationships with new and current donors and supporters as well as supporting the cultivation and stewardship of Corporate Supporters.
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we are beating cancer.
Head of Health Information
Salary: £75,000-£85,000pa depending on experience
Reports to: Director of Information and Involvement
Department: Policy, Information and Communications
Contract: Permanent
Hours: Full time 35 hours per week (other flexible-working requests will also be considered if it meets business needs)
Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week)
Closing date: Sunday 6th October at 23.55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for an experienced Head of Health Information to join us to provide strategic oversight and management of Cancer Research UK's (CRUK) health information to the public, covering cancer prevention, screening and diagnosis. The team is one of a number at CRUK that reviews and synthesises evidence, differing in terms of their audience focus and/or topic focus. The successful candidate will need to work closely with their peers to ensure that CRUK has the maximum impact across all their audiences to improve cancer outcomes.
About the team
The Health Information team work to inform and engage the public with information on cancer prevention, early diagnosis and screening. We do this using evidence and look for opportunities to reach those who need it most. We use our knowledge and communications expertise to guide and shape activity across the charity including policy, partnerships and fundraising.
What will I be doing?
Oversee the provision of high quality, accessible and evidence-based health information including maintaining a good understanding of best practice
Provide strategic direction for CRUK's health information priority topics to maximise impact across public facing channels including but not limited to health marketing, communications and partnerships
Act as a senior subject matter expert on health information and use of evidence, advising senior internal and external stakeholders (Executive Board, other charities, researchers)
Act as a senior media spokesperson and provide expert sign-off for health information content used in a range of external channels (including press and policy influencing)
Provide functional leadership to the health information team, ensuring that their time is prioritised effectively to focus on the areas of greatest impact - including balancing proactive workload and support for other teams.
Responsible for managing the team budgets to ensure activity and services are delivered in an efficient and cost-effective manner.
Build effective relationships with other evidence teams and policy to minimise duplication of effort, ensure consistency of messaging, and maximise our impact on a range of topics in support of CRUK and PIC's wider influencing and engagement strategy
What skills are we looking for?
Excellent judgement of sound research methods, ability to critically appraise qualitative and quantitative evidence and research
Experience in translation of evidence into targeted, relevant and accessible public information
A good understanding of either cancer prevention or early detection with the ability to develop expertise in both of these areas
Strong leadership skills and the ability to effectively manage and motivate a team, and prioritise workload in a complex matrix environment
Excellent oral and written communication skills, with the ability to sign off health information positions and represent this internally and externally
Experience of setting strategies and overall team direction that align with department and organisation objectives
Ability to balance risks and opportunities and advise peers and senior stakeholders appropriately in decision making.
Excellent interpersonal skills with the ability to build consensus and instil confidence and credibility of advice and decision making with internal and external stakeholders. Ability to constructively challenge and push back, whilst maintaining good working relationships
Proven understanding of digital technologies used in content and marketing and the ability to keep abreast of the digital landscape, innovation and application of new initiatives, tools and techniques
Experience of setting and managing budgets.
Passionate about leading high performing, empowered, inclusive and diverse teams which represent the communities and people living with and affected by cancer.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provides a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Please note: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.
Tommy’s is the largest UK charity researching the causes and prevention of pregnancy complications, miscarriage, stillbirth and premature birth. Is looking for a motivated individual with strong communications skills to lead their Research Team.
We have a clear ambition at Tommy’s to stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone. The charity funds high-quality research into the causes and treatments of baby loss and complications, to save babies' lives. In addition, we also provide trusted pregnancy and baby loss information and support.
Tommy's is at an exciting time with a new strategy and delivering against it to reach our goals. We need an exceptional and motivated individual to lead our research function. The post holder will ensure that our £2 million annual research spend funds the best work. They will lead funding, governance, public and patient involvement and work closely with the Director for Research, Programmes and Impact to support strategic delivery.
The Head of Research will understand the research landscape and the processes required for research funding and governance. They must also understand the role that the Association of Medical Research Charities (AMRC) has in supporting this. The post holder will be a strong communicator who can build relationships at all levels, both internally and externally, and work effectively to deadlines and under pressure.
If you have experience in the research funding environment, a strong commitment to patient and public engagement, and are a self-starter who can drive forward programmes of activity, apply now.
For full role details and how to apply can be found on our website under vacancies.
Applications must CV and cover letter (max two sides) explaining motivations for applying to the role and skills that you would bring to it. Please also complete the diversity monitoring form. Closing date for applications is Monday 30th September 2024. In person interviews to be held on either 15th or 16th October 2024 in London.
Location: London, Hybrid
Hours: Full time/35 hours per week
Contract type: Permanent
Salary: £49,000-53,000
Annual leave: 25 days per year + bank holidays
The client requests no contact from agencies or media sales.