Head Of Service And Development Officer Jobs

About the role

The Head of Fundraising at InFocus is our senior fundraiser. They report to the Director of Income Generation and Business Development (IGBD) who has a varied portfolio that also includes marketing and communications, catering, charity retail, and strategic partnerships. This means that you will be part of a wider team (and all the support that comes with it), but will still have overall responsibility for setting the direction of our fundraising activity.
This appointment comes at a time when we need to consolidate our existing unrestricted fundraising activities and look towards preparing a substantial capital campaign to develop our site.
Our charity receives a large amount of statutory funding and has a relatively small pool of regular supporters and donors. It’s essential that the Head of Fundraising can take a strategic approach to growing income, but particularly through researching and writing quality applications to charitable trusts and foundations (which has typically made up a large part of our fundraising mix).
A Fundraising Relationship Officer is in post and is managed by the Head of Fundraising. They will need to be supported to make sure that we continue to grow our emerging individual, community and corporate fundraising streams. 

About you

You will have practical experience in trusts and foundations, and be prepared to step into a leadership role in a small but friendly team. You’ll need to be a confident communicator with donors and supporters, as well as a diverse staff team spread across our large campus at the edge of Exeter (and six charity retail stores).
You will be confident in balancing strategic planning with practical tasks (which will include preparing materials and applications to trusts and foundations).
You may already have leadership experience, or you may be stepping up into a more senior role for the first time. Either way, you will have the support of the Director IGBD, CEO and colleagues from across the InFocus team.

Outside Edge Theatre Company, the UK's only theatre company focussed on improving the life of those affected by and at risk of any form of addiction is seeking a Head of Development.

OETC has a strong track record fundraising from Trusts and Foundations and statutory contracts. The Head of Development is a newly created position that will play a crucial role in the strategic development of new income streams, including individuals and corporates, as well as growing existing sources of income. ​​

This position offers an exciting opportunity to join a creative and ambitious organisation and to shape its future. We welcome applications from candidates that are considering taking the next step in their fundraising career and who are moving into their first senior leadership role.​​

The Head of Development will lead on the development and delivery of fundraising and income generation (including trusts, foundations, statutory contracts, corporate partners and individuals) to secure five and six figure gifts for OETC. ​​

The role will:​​

• Take a proactive response to managing pre-existing relationships with our funders, as well as growing our funding portfolio for the future​​
• Shape an ambitious new strategy for generating sustainable income by developing strong corporate relationships and increasing individual donations by developing a strong supporter base​​
• Hold responsibility and oversight for all funding reports and impact measurement for funded projects​

An exciting opportunity has arisen for an experienced social and digital media professional to join the leading international horse charity World Horse Welfare. 

The Social and Digital Media Officer plans, creates and publishes the charity’s social media and digital communications, ensuring accurate content and the right brand look, feel and messaging.  Working to the Head of Communications and with the wider team, you will organise and proactively seek out stories and other content from across the charity to engage audiences through our digital media channels, including social platforms, the website and email. A key part of this role is testing and refining approaches to increase reach, engagement, website traffic and donations and to rigorously monitor and evaluate results to inform further activity. 

We are looking for someone who has experience in the management of social media channels, a passion for social and digital media with a creative approach to engaging online audiences.  You will possess first-rate written and oral communications skills, digital content creation including images and video, excellent attention to detail and the ability to write quality copy in a variety of styles quickly.  You must be proactive, confident and capable of working with people at all levels in a variety of spheres. You must have a flexible approach to your work and be willing to work outside of normal office hours where necessary.  Equine knowledge and experience is highly desirable.

The role is based in Norfolk and is a hybrid split of 2 days in our head office in Snetterton and 3 days at home.  You may be required to attend events around the UK. 

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year).  Death in service, free parking and bike to work scheme.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

This is an exciting opportunity to help lead and shape the way we deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues.

The European Network on Statelessness (ENS) is a civil society alliance of over 180 members in 41 countries, committed to breaking the cycle of statelessness in Europe and realising everyone’s right to a nationality. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.

The Head of Operations and Development will work as part of the Senior Management Team, which includes the Director and the Head of Policy & Advocacy, to ensure ENS's continued success and growth.  The role demands a high level of aptitude, leadership, flexibility, initiative, and commitment.

The successful candidate will play a pivotal role in leading and developing ENS's strategic and operational planning, monitoring implementation, financial management, fundraising, and organisational development. They will contribute to the management and sustainable growth of ENS by ensuring that efficient systems and procedures are in place. They will oversee financial management, working closely with the Finance Manager, and will manage our HR function, helping to foster a positive organisational culture aligned with our values.

Collaborating with the Director and Head of Policy & Advocacy, the successful candidate will also work to diversify income streams and build strategic partnerships to support our growth and ensure that we fulfil our strategic objectives. They will implement robust monitoring, evaluation, and learning processes to measure and enhance our impact. The role involves coordinating pan-regional projects and events that engage our members across Europe.

The ideal candidate will bring at least five years of experience in a senior operations role, preferably within the non-profit sector. They will have a proven track record in financial management, fundraising/development and operational excellence. Strong leadership skills, a collaborative approach, and a commitment to human rights are essential for success in this role. Given the wide-ranging nature of the role, we are open to candidates who have relatively less experience in a certain area provided they can deliver in the role and clearly demonstrate their aptitude to develop any skills as necessary.

The candidate will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced and demanding environment with an international focus.

We are looking for someone with an interest in developing their skills as we take on new challenges in fulfilling our new strategic plan. The role represents an exciting opportunity for candidates who want to make a real difference working for a dynamic organisation that consistently punches above is weight, and who possess the necessary ambition, as well as a commitment to work with stateless people across Europe.

We provide a friendly and welcoming team environment. This includes weekly staff team and catch-up meetings with line managers, flexible working arrangements, opportunities for travel, and opportunities for learning and professional development.

We particularly welcome applications from stateless (or formerly stateless) individuals, and people from a migrant, refugee, or minority background. If you require support with your application, please get in touch to discuss this further with us.

ENS is committed to Safer Recruitment and all appointments are subject to satisfactory references and pre-employment checks as required in line with our Safeguarding Policy.

ENS has a flexible working policy and is open to considering the role being undertaken on a part-time basis. Please specify your preferred work hours when applying. We will be happy to discuss flexible working options at the interview stage.

Please note that all applicants must have an existing right to work in the UK. Unfortunately, we are unable to sponsor visa applications for this post.

Sussex Community Foundation is a registered charity that exists to make Sussex a fairer and more equal place. We do this by enabling local people to support local causes, making grants to small charities and voluntary groups working in communities across Sussex.

Sussex Community Foundation is seeking a Grants Officer to work closely with the Head of Grants Programmes and wider team to support the management of the Chagossian Fund, one of the additional programmes managed by the Foundation and funded by the Foreign, Commonwealth and Development Office (FCDO).

Working in close partnership with FCDO and other local partners, you will ensure that the programme provides efficient and effective grant making support to meet the needs of Chagossian people living in Sussex.

The Sussex Community Foundation office is based in Lewes and there is regular travel to Crawley with the possibility of office space there.
Staff are working on a hybrid basis, attending the office 2-3 days per week.

At Sussex Community Foundation, we are working hard to create a diverse and fully inclusive culture where everyone feels valued, regardless of background, identity, or ability. We encourage and welcome applications from people of all backgrounds and different communities. We know there are many ways to gain experience, so if you think you can do the job, please apply and tell us how you meet the criteria.

To Apply
Please submit your cv, with a covering letter explaining how you meet the requirements of the person specification.  We are using the Charity Job anonymised recruitment process therefore all applications should go through this channel.

Applications which do not demonstrate essential experience in the covering letter will not be shortlisted.

We are committed to ensuring an inclusive recruitment process. If you require reasonable adjustments at any stage, please let us know, and we will work to accommodate your needs.

The closing date for applications is Monday 9th September 2024 midday

Interviews will be held during the week commencing 16th September 2024

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping more than 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are seeking a talented Director of Development (maternity cover), fully committed to our widening participation cause, to join our Senior Leadership Team. Working with the Chief Development Officer, the postholder will coordinate all aspects of the charity’s fundraising function, joining the leadership of a highly successful fundraising team to meet and exceed its ambitious fundraising targets (currently £13m per annum from donations, grants and university partnerships - and projected to rise each year as the charity expands its reach)

Contract

Full-time, fixed-term until November 2025. This role may also be part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date

As soon as possible, to be agreed with the candidate

Working hours

09:00 to 17:30, Monday to Friday.

However, we operate core working hours in Head Office so you can choose to start early and finish early (e.g. 8:00 to 16.30), or start later and finish later (e.g. 9.30 to 18:00).

We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days (or 3 days for a 0.8 FTE staff member) per week.

Salary

£63,000 - £68,000 (inclusive of £2,600 London contribution)

Location

IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ, with regular travel to engage funders and other stakeholders.

Annual leave

36 days (33 days leave inc. bank & public holidays + 3 closure days, two in December and one in July)

Staff benefits

• Employer pension contributions of 6%
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year 

The main duties of the role

Working with the Chief Development Officer and Assistant Director of Development to oversee the charity’s fundraising operations, including:

• Leading the day-to-day active oversight and coordination of the charity’s fundraising operations (eg the management of prospect research and prioritisation, managing workflows, solicitation planning, ensuring effective stewardship of supporters, tracking and monitoring funding)
• Along with the Chief Development Officer and other members of the team, leading on fundraising bids, and supporting the fundraising team in their preparation of compelling and high-quality applications
• Supporting the fundraising team in the effective management and prioritisation of its prospect pipelines
• Ensuring effective solicitation planning across the team, from researching potential donors and the development of donor relationships, through to the design and implementation of solicitation and stewardship strategies
• Senior oversight within the fundraising team over the charity’s fundraising from Trusts and Foundations
• Ensuring effective stewardship of supporters is maintained and developed across the team
• Tracking and monitoring of funding, working closely with the finance team and ensuring that accurate records are maintained
• Coordination of the Trustee and Development working group meetings on fundraising, and implementation of agreed actions
• Managing a portfolio of strategic funders including high-net-worth donors, university partners and family foundations
• Taking on a leadership role on targeted fundraising campaigns, in particular in conjunction with university partners for multiple centres
• Working with the data protection team to ensure fundraising activities meet data protection requirements
• Developing and maintaining a donor communications plan
• Coordination of fundraising requests to the Senior Management Team
• Senior oversight of events, encompassing both fundraising initiatives and maximisation of stakeholder engagement and fundraising

To provide direction, expertise, guidance, vision and leadership through:

• Playing a fully active role on the Senior Leadership Team in the general management of the charity, ranging from taking forward the charity’s strategic planning through to responding to the unexpected and contributing to day-to-day decisions on operational and staffing matters
• Acting as line manager for members of the fundraising team, including (but not limited to) the Senior Partnerships Manager and Trust and Foundations Manager
• Championing diversity and inclusion in your role at all times, fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy
• Taking on specific projects for the charity as appropriate, and supporting the work of IntoUniversity in any other reasonable ways

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

Working within the Housing Team with specific responsibility for Asset Management, refurbishment, and Development for the housing portfolio regardless of tenure.

The role of Asset Manager (South) reporting to the Head of Property, is a project based role with some day-to-day involvement, working as part of a team and taking the lead for individual property matters and asset portfolios across our areas of operation, whilst maintaining strong relationships with colleagues and external stakeholders.

Travel will be required across the South generally 2 days a week. Subject to workload 3 days will be home working.

Interviews will take place on 2nd of October via teams.

About the role 

• To work alongside the North and West Colleagues to manage the National Assets (Circa 250+ sites).
• Consult on and evaluate and prioritise regional property development opportunities within the framework of the business plan, in partnership with the Regional Managing Directors and Director of Housing and wider team members
• To work with the people we support to design and deliver custom work packages
• Using a project management approach to deliver Asset Management and Development projects to differentiate us from our competitors.
• Negotiate successfully with stakeholders, internal and external bodies to the benefit of the organisation and our tenants.
• Lead on programmes of property works within our operational regions.
• Proactively work with commissioners, partners, and other stakeholders to bring projects forward to support business and housing stock growth for Dimensions.
• To take asset responsibility for the North and East regions and agree specific exceptions where demand requires working outside the geographic area.
• To lead of property matter escalations for private landlord issues.

About you

The successful applicant will have: 

• Experience of working with supported living property or a similar sector.
• Proven experience of developing and managing successful contracts to achieve excellent customer driven services
• Experience of working in the Housing sector
• Experience and understanding of legal and regulatory frameworks relevant to Assets and Development and the implementation of related Policies.
• Demonstrate excellent budget management skills
• Desirable to have Development Experience
• Desirable to have grant and regulator experience

The rewards

• £6,000 car allowance
• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. 
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

About us

Practical Action is a change making organisation that works in unconventional ways. We put ingenious ideas to work so people in poverty can change their world.

We do things differently, so answers that start small can grow big – bringing people together in bold collaborations, using innovation and knowledge to build futures free from poverty and help shape a world that works better for everyone.

About the role

This position sits within our highly successful Strategic Business Development team, whose role is to support our teams across the world to identify, engage and win funding from some of the largest and most high-profile donors.

Working with colleagues from across the organisation, your focus will be on leading and winning medium-sized opportunities, from existing and new donors. Who these donors are is dependent on the skills and experience you can bring to the role.

Alongside this, you will play a critical role in supporting bid teams working on larger or more complex opportunities.

We are embarking on a new and ambitious strategy and the role offers an amazing opportunity for an ambitious business development professional to help deliver that growth. 

About you

You have a solid track record in business development and are comfortable identifying, leading and winning funding opportunities.  This could be from institutional donors, international trusts & foundations, climate finance, innovation funding, USAID or carbon finance.

You will be a pro-active, self-starter, who is confident at building relationships with a wide range of people; you have great project management skills; and it goes without saying you're an exceptional communicator.

You need to be self-confident, highly organised and a confident problem solver.  And whilst you will need to be passionate for the cause, you also need to be a calm head when things get busy.

The role occasionally requires very intense periods of working – either where you are based or in the country where the bid is being developed. The ability to flex a working schedule and to travel occasionally is a requirement of this role.

Accountabilities

• Deliver exceptional relationship management for a portfolio of existing projects and donors, where the donor relationship is UK-led.
• Research, identify, engage and lead on winning medium-sized opportunities, from existing and new donors.
• Provide support to bid teams working on larger, strategic proposals.
• Support and promote the use of Practical Action's Business Development Processes
• Work with colleagues globally to ensure we maximize opportunities to engage with donors, for example at conferences, events or meetings.
• Represent Practical Action at events.
• Keep abreast of priorities in country offices to ensure they have the business development support they need
• Maintain accurate records within Practical Action's database

PERSON PROFILE

Person Specification

• Business development experience, in an international organisation
• Experience of one or more of the following: institutional donors, international trusts & foundations, climate finance, innovation funding, USAID or carbon finance.
• Good project management skills, with experience of coordinating bid teams and proposal development.
• Excellent understanding of the international development funding environment and key trends.
• Experience of representing your organisation externally at events or donor meetings.
• Excellent writing, analytical, and numeracy skills and the ability to synthesize and communicate complex information.
• Ability to manage multiple responsibilities and to set priorities.
• Proven track record of making sound decisions, based on evidence, opportunities and risks.
• Commitment to development principles and Practical Action’s vision, mission and ambition.  

Skills, Abilities and Competencies:

• Able to work with a high degree of flexibility and autonomy
• Ability to work as part of a team, to apply initiative and common sense and prioritise work accordingly
• Focused on getting the job done, including anticipating blockages and challenges and finding solutions to overcome them
• Ability to work well under pressure and to deadlines
• An excellent working knowledge of Microsoft Office (Outlook, Excel, Word and PowerPoint).
• Enthusiastic and results driven
• A willingness to travel
• Fluent written and spoken English

APPLICATION INFORMATION

Why join us?

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.

Our open plan offices are located in the centre of Rugby and near to Rugby train station.

In addition, we offer the following benefits:

• Full time roles are contracted at 35 hours per week.
• Hybrid/flexible working options
• 27 days’ holiday rising with continuous service, in addition to public holidays
• Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
• Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
• Life assurance (3 x annual salary).
• Bike to Work scheme.

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Monday 16th September 2024.  Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

 Interviews: It is anticipated that interviews will take place in the week commencing 23rd September 2024 

(If you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.)

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you. For more information please visit our careers page. To apply please submit a copy of your CV (maximum of 3 sides A4) and send us a supporting statement.

The University of Strathclyde seeks to appoint a Development Assistant to work within the Alumni & Development team. You will provide operational support to a busy fundraising program, which raises funds through the development of relationships with a wide range of alumni, trusts and foundations and company supporters. Working directly with our fundraising teams and across the wider department, this is an excellent opportunity to progress your administrative skills in a dynamic environment whilst supporting the generation of philanthropic income at Strathclyde.

Your day-to-day responsibilities will be focused on providing administrative support for a wide range of fundraising activity. You will have the opportunity to assist in event planning and delivery, support our Telethon and Giving Day campaigns, facilitate meeting arrangements between fundraisers and donors and organise complex travel itineraries for fundraisers undertaking UK and International travel. From time to time this will include communicating directly with our alumni and supporters. You will further maintain the department’s administrative systems, including some financial processes, and support the effective running of the wider department.

The successful candidate will have strong administrative experience, ideally gained in a customer focused environment. They will be able to prioritise their own tasks within the agreed framework of the role and have an interest in developing their career within a higher education and fundraising setting.

If you are passionate about higher education, and supporting projects that will benefit students, then you could have the opportunity to help deliver an ambitious fundraising strategy at Strathclyde.

Formal interviews for this post will be held on 10/09/2024.

Join the AKU Society as the Head of Patient Support and Welfare, a pivotal role dedicated to enhancing the lives of patients with alkaptonuria (AKU), a rare genetic disorder. In this part-time position, you will be the primary liaison between patients, their families, and healthcare professionals, ensuring they receive the vital support and resources they need. Your responsibilities will include developing patient welfare programs, providing guidance on healthcare and welfare issues, supporting patients when they attend the NHS National AKU Centre in Liverpool, and fostering community connections. Ideal candidates will possess strong communication skills, a background in nursing or healthcare, and a passion for supporting individuals facing unique challenges. 

**Opportunity for home-based working**

Are you an experienced fundraising or sales professional with a passion for the gospel to be shared around the world?

The role of Development Manager within the Partnerships Team at GOD TV is a brand new and very exciting opportunity to unite your passion for the gospel with your skills in fundraising or sales.

If appointed, you will responsible for growing GOD TV’s fundraising revenue streams, especially from HNWI, regular givers and events.

You will also work closely with our Digital and Broadcast Teams to align the ministry’s fundraising offering. This role provides a great opportunity to demonstrate your flare for a creative and strategic approach to fundraising.

If you’re energetic and committed to execution and delivery, you will love the dynamic environment at GOD TV.

This can be a home-based role with occasional travel to our office in Plymouth. National and international travel may also be required as part of the delivery of the role.

For the full Job Description and Person Specification, please click the attachment or go to www.god.tv/jobs   

About Osmani Trust (OT)

Osmani Trust is a youth and community organisation based in Tower Hamlets. The Trust offers a wide range of community, health and sporting initiatives tailored to the needs of the community. It aims to provide a holistic service, which helps people, particularly those living in disadvantaged urban communities to re-engage with mainstream society and improve their quality of life.

Job brief

This is a new and exciting role for our Organisation. The successful candidate will play a pivotal role in leading and developing Osmani Trust’s strategic and operational planning, monitoring implementation, financial management, fundraising, and organisational development. They will contribute to the management and sustainable growth of OT by ensuring that efficient systems and procedures are in place.

 Summary of Main Duties

• Develop, implement, and oversee an effective strategy for our organisation’s operations together with Programme/Project staff.
• Develop and implement robust planning, monitoring, evaluation, and learning processes to measure and enhance our impact.
• Drive the culture and ethos of the teams to ensure resources are allocated efficiently.
• Work closely with the Executive Director (ED) to develop, maintain, and coordinate internal processes (annual and quarterly plans, reporting, targets, and policies) and ensure compliance.
• Support teams to plan, monitor and measure performance in accordance with KPI’S and drive improvement where required.
• Develop, implement, and monitor processes for controlled expenditure on services and programmes.
• Analyse all aspect of the operational performance and develop metrics and reporting to the ED and funders to demonstrate successful execution of services and programmes.
• Lead teams and manage performance of direct reports and their teams through regular structured supervision and appraisal.
• Developing leadership and coaching programmes to increase employee effectiveness.

ID: 1283Fundraising Officer

Service: External Engagement

Salary: Grade 2 Point 16-19: £28,513 - £31,022 FTE including Inner London Weighting (28 hours per week = £21,577.41 - £23,476.11 per annum, pro rata)

Location: London Head Office, N1 - We typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours:  Part-time (28 – 37 hours per week) or full-time (37 hours per week). We offer flexible working arrangements - please see below for more details.

Contract type: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As Fundraising Officer you will supporting the Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors. This position will be pivotal in writing and disseminating donor communications and will help co-ordinating email marketing.

The role will be closely supported by the Individual Giving Manager, and training and coaching can be provided to enable you to take on the responsibilities of the role.

Main Responsibilities:

· Supporting Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors.

· Maintaining accurate records on the CRM database, including data entry, finance reconciliation work

· Supporting in the writing and disseminating donor communications, including appeals, e-newsletters, and relevant website fundraising pages.

· Help co-ordinating email marketing, [HK1] and actively participating in planning email campaigns.

· Supporting the development and implementation of digital campaigns to acquire new donors, including social media activity, email activity and website conversion pages.

· Using the CRM to analyse and report on campaign performance.

· Providing the team with wider administrative support as required.

Main Requirements (for details check the job description and person specification):

· Strong digital skills; the ability to learn and feel comfortable with new systems including digital marketing tools and social media management tools. The post holder will work across many systems including  Salesforce, Pardot, Google Analytics and Meta Ad Manager.

· Accurate administration and strong organisational skills and an attention to detail, including IT (Microsoft Office, Google documents etc).

· Solid understanding of delivering excellent customer service (internally and externally).

· Excellent attention to detail, ensuring accuracy when reviewing, amending and analysing data

· Experience of working in a team and managing work in pressurised situations without sacrificing quality of work, attention to detail or courtesy. The ability to organise workload and meet competing priorities.

· Strong interpersonal skills; proactive, positive and creative attitude to problem solving.

· Ability to work very occasionally outside of office hours and with occasional country-wide travel.

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Complete: the Application Form and send to inbox 25 (email address located on advert document)

· Closing Date: Sunday 8th September 2024, 11pm

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Anthony Grant (email address located on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process

applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We are seeking an outstanding individual to lead the development and delivery of business, commercial and enterprise activities within the South West Heritage Trust.

You will be a person with an excellent record of achievement at senior level within a charity or cultural organisation, and with an ability to build funding and other partnerships, motivate teams and manage complex projects. Working closely with the CEO and the Leadership Team, you will have a key role in fostering a fundraising culture that can ensure the Trust’s long-term ambitions and sustainability.

The Trust was created in 2014 as an independent charity to preserve and promote the heritage of Somerset and Devon. We work with many partners, including the principal local authorities of the two counties, to deliver wide-ranging heritage services. We reach thousands of people every year and in 2023 became a National Portfolio Organisation of Arts Council England.

The Trust runs the widely-praised Museum of Somerset in Taunton and Somerset Rural Life Museum in Glastonbury. Our Archive and Local Studies Services have centres in Taunton, Exeter and Barnstaple where we care for more than 10 million archives dating from the 8th century to the present day. Our Historic Environment Service supports local authorities, partners and the public by offering planning-related advice and information on Somerset’s archaeology and built heritage. It also looks after 450 acres of heritage landscapes. We provide learning opportunities for people of all ages. This newly-created role provides an outstanding opportunity to help the Trust realise its full potential as a charity that makes a difference − improving life chances, building prosperity and creating a better future for individuals and communities.

Closing date: 5.00 pm Tuesday 1 October

Interview date: Thursday 10 October