Head Of Member Support Jobs in Farringdon, Greater London
Are you a relationship-building pro with a passion for making a global impact? Choose Love seeks a visionary Director of Partnerships & Fundraising to lead the charge in securing $5M+ annually!
You'll work closely with the Deputy CEO and CEO to develop a game-changing partnership strategy and drive connections with the corporate, entertainment, and cultural sectors.
Your mission: build diverse, culturally relevant partnerships, boost our social media presence, and help us reach new heights in the U.S. market.
As part of the Senior Leadership Team, you’ll guide campaigns, manage a motivated team, and spearhead strategic fundraising efforts while keeping Choose Love at the forefront of global philanthropy.
This role offers the chance to collaborate across industries, from music and film to gaming and sports, leading creative campaigns that drive change.
If you’re ready to leverage your skills and connections to make a difference for displaced people worldwide, this is the opportunity for you!
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
The service you will work in enables NHS Talking Therapies (TT) services in Hounslow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work. As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.
A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
- Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
- Knowledge and experience of working in a health or social care setting.
- Evidence of basic counselling skills.
- Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
- Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
- Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
- Able to present confidently to external stakeholders and partners at various levels.
- Proven ability to work effectively and be accountable in an outcome-driven environment.
- Ability to collect and report data to support service performance and evaluation.
- Excellent computer skills including ability to utilise database and Microsoft packages.
- Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
- Knowledge of employment and disability related benefits.
- Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
- Willingness to travel in designated Borough of Hounslow.
- This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
The client requests no contact from agencies or media sales.
Prospectus are delighted to be working with War on Want as they search for a passionate Senior Income and Engagement Officer to join their team.
War on Want campaigns in the UK to challenge human rights abusing corporations and governments, and hold those responsible for inequality and poverty to account. They publish in-depth research exposing injustice and human rights abuse globally. They work in partnership with grassroots groups, trade unions and workers’ organisations in the Global South. This is an exciting opportunity for someone who is passionate about political activism, ready for a brilliant next step in fundraising.
Working closely with the Director of Income & Engagement, your strategies and campaigns will deepen the relationship between War on Want and its individual supporters to both increase participation in their campaigns and grow unrestricted income.
The campaigns you run will acquire, retain, and develop individual supporters using a range of channels both on and offline. The ultimate aim of these activities is to increase the number of active War on Want members who support their work through regular direct debit donations. In addition, you will lead War on Want’s legacy programme and manage the Income & Engagement Assistant to ensure the delivery of first-class supporter care processes and an unbeatable supporter experience.
As individual giving lead, you will join the team at a very exciting time. They have recently launched a new supporter mobilisation strategy to bring transformative growth to our supporter base. This role would be well suited to someone who has worked across a range of channels: tele-marketing, direct mail and digital. You will have a passion for political change and activism!
The starting salary is £46,636 and the role is hybrid working, with one day a month at War on Want’s head office. More in-person days are required on an ad-hoc basis.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Networks Manager (Parental Leave Cover)
Are you an experienced manager working in cultural administration, with the skills and knowledge to run programmes that connect and support researchers, curators and emerging scholars and professionals? Are you passionate about changing perceptions of British art research? Are you keen to create skill development opportunities and space for researchers to connect? The Paul Mellon Centre for Studies in British Art (PMC) is looking for a Networks Manager (Parental Leave Cover) to oversee the delivery of the Centre’s Networks and further develop our offer.
Who We Are
As a research centre and educational charity, PMC aims to generate original, inclusive and creative thinking and scholarship on British art, understood in its most diverse and expansive contexts. We host and support a thriving programme of research events. We publish innovative books and a wide range of digital outputs, including our prize-winning journal British Art Studies. We pursue individual and collaborative research projects. With our grants and fellowships programme, we sustain the most exciting and original work in British art and visual culture. We make our specialist archives and library accessible to a growing public, at Bedford Square and beyond. We deliver teaching and learning programmes and run networks that connect researchers and professionals.
About the Role
PMC is looking for a Networks Manager (Parental Leave Cover) to manage the delivery of the Centre’s Networks and further develop our offer of networking events and skill development programmes.
The PMC’s Networks connect and support researchers who are engaging with British art in its broadest sense, at different stages of their working lives. The networks currently include the Doctoral Researchers Network (DRN), Early Career Researchers Network (ECRN) and the British Art Network (BAN), a subject-specialist network supported by PMC in partnership with Tate. The programming of each network is led by a convenor: annually appointed external convenors in the case of the ECRN and DRN; the Head of Grants, Networks and Learning in the case of BAN. Additionally, the PMC Networks team run programmes and events to support the vocational development of emerging researchers and professionals, currently including the British Art in Motion film competition and the Art Trade Seminar. During 2025 our Networks programme will be developed and refined, with a new consolidated network for emerging researchers. The post-holder will undertake the final planning and implementation of the new network.
Salary will be £44,000.
This post is a fixed-term contract for a minimum period of 10 months, full-time and the hours of work are 35 per week.
Applicants will be expected to work on site at the Paul Mellon Centre, Bedford Square, London WC1 (or remotely as circumstances demand). We are happy to talk about flexible working arrangements offered by the Centre.
Responsibilities
British Art Network
The successful applicant will:
- take an active role in the BAN team, based across Tate and PMC, in overseeing the effective delivery of the Network’s activities
- lead on BAN’s membership and communications, including working with the external web developer in maintaining and developing the dedicated BAN website and preparing and delivering membership-wide mailings
- work with the Convenor to plan and deliver the Curatorial Forum (a global residential programme) overseeing the logistics and administration (including travel and accommodation bookings)
- work with the BAN Coordinator to ensure all BAN activities are accessible and inclusive, in line with BAN’s baseline requirements
- contribute to strategic planning of BAN’s programmes as it enters a new phase of activity at the end of 2025, helping ensure these are in line with BAN’s core values and ambitions, and are aligned with the mission, values and Equality, Diversity and Inclusivity (EDI) policies of Tate and PMC
Early Career Researchers Network and Doctoral Researchers Network
The successful applicant will:
- manage the effective planning, administration and delivery of DRN and ECRN programmes, working with PMC colleagues and the Network Convenors
- ensure the smooth running of events organised by the Network Convenors, at the PMC and elsewhere, ensuring these comply with EDI policy and align with PMC values
- liaise with the PMC’s digital team and the Communications Manager to coordinate the networks’ presence on the PMC’s website and social media
- oversee the management of both networks’ membership databases and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager
Networks Development
The successful applicant will:
- work with the Head of Grants, Networks and Learning in planning and implementing a restructured Networks programme in 2025/6, including planning for the next stages of the Art Trade Forum residential programme and British Art in Motion (undergraduate film competition), and contributing to new PMC displays programme as appropriate
- work with the Head of Grants, Networks and Learning and a range of internal and external stakeholders, to finalise plans for and implement a consolidated ECRN for PMC
- plan for and manage any changes required to networks’ membership databases and other membership lists, and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager
- with the Head of Grants, Networks and Learning, develop and plan professional development programmes for 2025–26
- ensure the effective communication of these changes internally and among stakeholders and members, including updating/revising web content
Person Specification
The successful applicant will have:
- significant experience of leading on the simultaneous delivery of multiple projects, effectively managing workload, stakeholders and team members (including line management)
- in-depth understanding of how networks can engage and support their members, including skill development opportunities, research sharing and events programming
- a collaborative approach to teamworking with a commitment to learning, sharing and adapting, as well as proven ability to work proactively and independently as required
- extensive practical experience in managing budgets in an organisational context, with a keen understanding of administrative processes and relevant software/resources
- experience of working with databases (ideally membership databases) on a significant scale, with an understanding of GDPR obligations
- experience of being a highly effective communicator – in person, in writing and through published online communications
- knowledge and ideally practical experience of marketing and audience development, insofar as these may apply to network activity
- understanding of the principles of equality, inclusion and diversity and a proactive approach to applying and promoting these in the workplace
- appreciation of a range of access needs and experience of helping create accessible working environments and/or events
- an understanding of PMC’s work and objectives and its context in the cultural sector, and a commitment to extending the reach and impact of our networks
- experience of working with external and internal stakeholders and partner organisations
Closing Date
The closing date for applications is Thursday 3 October 2024 10am GMT.
Full information including a full job description can be found on the Paul Mellon Centre's website.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Educational Mental Health Practitioner (EMHP) programme is a one-year postgraduate diploma course and is part of the Children and Young People’s Mental Health Psychological Training Programmes (previously CYP IAPT). The programme trains graduate entry mental health practitioners to work in educational settings offering help for common difficulties in children and young people including anxiety, low mood and behavioural difficulties, primarily with a focus on CBT-informed evidence-based guided self-help interventions. The programme is a key part of the Green Paper to transform children and young people’s mental health provision.
In collaboration with University College London (UCL) as the degree awarding body, Anna Freud is recruiting a Programme Director to lead the delivery of the Educational Mental Health Practitioner programme.
The EMHP Programme Director role sits within the Education and Training Division at Anna Freud within the Workforce Programmes stream in Post-Graduate Studies.
The post-holder will deliver a high quality, academically coherent and inclusive programme curriculum in line with the evolving EMHP National Curriculum, UCL and British Psychological Society (BPS) accreditation standards.
The ideal candidate will have knowledge and experience of implementing CBT-informed interventions for low mood and anxiety as well evidence-based interventions for behavioural difficulties in educational settings; have a strong, demonstrated commitment to equity, diversity and inclusion and education and have experience in curriculum design, assessment and teaching in Higher Education.
The role is held within a supportive leadership team who are committed to improving the mental health of all children, young people and families.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration
Permanent
Closing date for applications
Midday (12pm), Thursday 3 October 2024.
Notification of interview
Shortlisted applicants will be notified no later than Monday 7 October 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews are planned for Monday 14 October 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Overview of the role:
Working in a small team, you will play an active role in the delivery of their External Affairs programme of work, primarily delivering secretariat duties for the APPG (All Party Parliamentary Group) on Deep Geothermal, as well as contributing to wider external affairs outputs.
Your core responsibilities will be to develop and deliver APPG Secretariat duties. You will ensure members and political stakeholders are kept informed, and that administrative requirements are met. You will be responsible for organising APPG meetings in Parliament and driving forward the APPG’s programme of work, liaising with multiple stakeholders across the public sector, industry, and academia. You will also monitor the public affairs landscape and deliver ongoing External Affairs programmes.
There will be opportunities to organise and attend Parliamentary and member events and to support meetings with parliamentarians and officers. Your work will include drafting briefings, minutes, press releases, and wider correspondence for members of the team, working across media relations, digital communications, stakeholder engagement, and crisis communications. You’ll undertake parliamentary monitoring to find and highlight debates and questions of relevance to members. You will also work closely with colleagues across other departments to ensure all external affairs messaging is aligned across the organisation.
Their head office is in Holborn, London – you will be expected to work in the office at least three days a week. Occasionally, you will travel to member offices, or other UK venues, to support events hosted there.
Key tasks:
- Ensure the APPG on Deep Geothermal is well managed and meets stakeholder expectations.
- Communicate regularly with external stakeholders.
- Produce internal written briefings ahead of meetings with Parliamentarians and industry stakeholders.
- Produce press releases and ensure they receive the widest coverage for them and their other work, by growing their network in trade and national press along with other media outlets.
- Take an active role in ensuring public affairs events are well run.
- Conduct regular media monitoring of Parliament and of the sectors they represent, identifying opportunities and risks for them and their members.
- Represent them and their members at Parliamentary and relevant industry events.
- Liaise with and manage the agencies/suppliers responsible for supporting the management of their public affairs programme.
- Working with the wider team, identify, develop, and deliver compelling thought leadership pieces (e.g., reports, whitepapers, blogs, opinion pieces).
- Keep external affairs content on their website up to date and relevant.
- Provide holiday and sickness cover for external affairs and comms roles.
- Support the development of their commercial opportunities, in collaboration with the Membership, Marketing, and Events team.
- Take direction and support your line manager and participate in any other tasks the organisation may require you to do.
Person Specification:
This role would suit someone with some experience in politics and/or external affairs, who would like to develop their skills and expand their knowledge in the renewable energy and cleantech sector. They will be adaptable, proactive, creative thinkers, and will get the job done whilst developing constructive relationships with colleagues. Candidates are encouraged to demonstrate experience of working with or managing APPGs, select committees, or advisory boards, and of dealing with multiple external stakeholders.
Essential:
- Exceptional organisational skills with a proven ability to meet deadlines and attention to detail.
- Strong written and verbal communication skills.
- Comfortable speaking and communicating with a range of internal and external contacts and organisations (e.g., the media, MPs offices, member companies, etc.).
- A professional attitude and willingness to work as part of a team.
- Creative and resourceful, with an ability to think beyond the obvious.
- Proficiency in Microsoft programs (Outlook, Word, PowerPoint, Excel, SharePoint, Teams).
- An active interest in Westminster, politics, and the policy-making process.
- An active interest in renewable energy, clean technology, and environmental issues.
Desired:
- Experience of APPG Secretariat duties, or committees, advisory boards, etc.
- Experience writing for different audiences (could be through press releases, statements, blogs, briefing papers, etc).
- Experience of media or political monitoring.
- Experience of supporting events and event management.
- Knowledge of mailing, website, and CRM software, e.g., WordPress, Mailchimp.
REF-216944
Job Purpose and Key Responsibilities
This is an excellent opportunity to take on an exciting role within the Humanitarian Team of the Programme & Policy Department/Programme Management Team.
We are looking for someone with a good understanding of policies and practices managing projects with the FCDO and DEC. A good grasp of programme and financial management combined with an ability to provide distance support to Country Offices and partners.
The Humanitarian Programme Manager is responsible for the overall management for a portfolio of programmes across the programme management lifecycle from the contracting stage to close out. The successful candidate leads the relationship with donors, working with country offices and technical teams to ensure programmes are delivered in line with CARE International strategies and procedures, and in compliance with donor requirements. Specific areas of responsibilities include programme quality, accountability, relationship management, impact reporting and knowledge management, compliance and risk management. In addition, he/she will be an effective team member and committed to tackling discrimination and structural inequality and promoting CARE International’s Protection from Sexual Exploitation and Abuse (PSEA) and Child Protection policy with team members and in day-to-day practice.
Why work for us?
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
The team is looking for a talented individual to support our portfolio projects through excellent contract and finance management. You will have knowledge of donor compliance and donor reporting and will provide integrated programme delivery, contract, and compliance expertise throughout the project cycle: from implementation plan set up to reporting and close out. You will have experience with managing multiple stakeholders across a single project. Ability to work in French or Arabic, as well as some overseas experience in a development context, would also be highly desirable.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Diversity and Inclusion Statement
CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.
CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.
CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact the HR team.
Safeguarding
CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.
Closing date for applications: 20th October 2024
Interview date: 28-31st October 2024
The client requests no contact from agencies or media sales.
As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
Key Duties
People & Culture Strategy
- Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
- Drive consistency of the implementation of the Plans
- Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
- With senior leadership, manage talent and succession planning
Human Resource Management
- Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
- Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
- Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
- Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
- Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
- Complete all required administrative tasks for new starters and colleagues leaving the organisation
- Processing and managing of maternity, paternity, and adoption in line with policies and best practice
- Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
- Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
- Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
- Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
- Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
- Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
- Support change management processes
Business Support/Compliance
- Contract management for Employee Assistance Programme
- Contract management for IT
The client requests no contact from agencies or media sales.
Salary: £32,000 FTE (approx £22,857 pro rata)
Hours: Part time - 25 hours per week
Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support
Contract: Permanent
Responsible to: Director of Resources
Responsible for: Shop Managers and Assistant Manager, cover staff
Accountable to: Marketing & Communications Manager
Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction
Closing Date: 12 noon on Friday 4th October 2024
Interviews: TBC
ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION
We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community.
We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors.
The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are
At HTB and its related entities, our vision is to play our part in the evangelisation of the nations, the revitalisation of the church and the transformation of society. Each member of our team plays a vital role in making our vision a reality. As a Christian organisation our faith is an integral part of our working culture.
The key purpose of this role is to support the organisation by providing financial processes, information and strategies that contribute to the overall aims of the HTB Group and to ensure good stewardship of financial resources.
To ensure that the Finance functions, financial reporting and financial strategies support and contribute to the overall aims and success of the organisation.
Key Responsibilities
Stakeholder relationship management
o Build healthy, dynamic relationships with Entity Group OpCo representatives and entity leaders and managers to continually develop ways of working that fit entity-specific requirements in line with core HTB Group policies and procedures.
HR Operations
• Manage and/or oversee HR Operations staff within the People Team to support delivery of the core HR annual agenda, ensuring workload is evenly distributed across the team and that resourcing levels are appropriate at peak points over the year.
• Directly deliver prioritised operational activity, and periodic projects (for example the Group annual pay review).
• With the Director of People and Head of HR Advisory, oversee the development and implementation of People Policy, processes and practices from start to end of the employment lifecycle.
• Oversee the development of relationships with external providers of benefits and services for the whole staff body, such as pension, travel and employee support providers.
• Oversee the delivery of services within the People Team budget, supporting budget setting annually.
• People Team Operating Framework:
o Contribute to the ongoing review and update of operating processes to ensure continuous improvement of the team’s service provision.
o Assist in the provision of guidance on practically applying the policies, procedure and process for staff, line managers, and the People Team.
o Continue to support the People Team Systems leads to reinvent the way that XCD exchanges data with other key systems in Finance and IT, to improve operational efficiency and management information.
o Report progress and people / staff analytics to senior management to facilitate effective decision making.
HR Advisory Provision
• Maintain a knowledge of best practice compliance with employment law and regulatory requirements to support appropriate risk management relating to staff employment and personnel management.
• In conjunction with the Head of HR Advisory, consult and advise across the full range of employee relations matters.
• Ensure the appropriate and comprehensive documentation of key meetings and discussions between staff, line managers and the People Team regarding HR issues.
Line Management Upskilling
• Assist all levels of management with the performance management process, disciplinary and redundancy processes, and probationary period responsibilities.
• Create proactive and effective programmes for upskilling HODs and Line Managers in their understanding and handling of the full range of employee relations issues.
Learning and Development
• May take a lead in further developing the HTB Group L&D offering, harnessing the newly enabled capability in our HR system, XCD.
• Promote good levels of engagement in all L&D activities provided, through the People Team and other Professional Services teams.
• Further develop the L&D offering as appropriate or in response to particular needs.
Recruitment
• May take a lead in overseeing recruitment and onboarding activity, ensuring continuous improvement and maintaining an excellent candidate experience for all applicants.
• Support the upskilling of hiring managers to ensure that they play their full role in hiring team members with adherence to best practice and legal requirements.
The Right Candidate
• 6 years+ experience in a generalist HR role, including at least 3 years in a Manager/Lead HR Advisor level role.
• Chartered Member of the CIPD; Masters or equivalent qualification in HR.
• Credibility at senior levels and excellent relationship building skills; a strongly people-focussed stance with the ability to maintain a practical and pragmatic approach to problem-solving and case-handling.
• The highest integrity, sensitivity and confidentiality.
• Unflappable, tenacious attitude that allows the role holder to work effectively in a dynamic and flexible context.
• Excellent UK employee relations knowledge and experience.
• Competence in using and promoting the use of HR systems.
• Excellent written and verbal communication skills .
• Highly proficient in office software.
The Working Environment
We have a purposeful working environment where we strive for excellence in everything we do. Our workplace culture is shaped by our values which are AUGHT. They are Audacity, Unity, Generosity, Humility and Tenacity. We respect and value our colleagues, encourage and affirm often, challenge when necessary, supporting always. It is an inspiring and energising place to work where innovation and creativity is encouraged alongside passion and discipline. The staff community is warm and engaging, with lifelong friendships being built.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for an experienced Fundraising Events Co-ordinator to assist in the smooth running and successful management of our well established and growing events portfolio. Working with our dynamic events team you will be instrumental in ensuring that all World Jewish Relief events are of the highest standard and delivered with immaculate care and precision. This role is critical in ensuring that World Jewish Relief continues to grow and engage a wide-ranging audience, raising funds in support of our inspirational projects and programmes worldwide.
You will be responsible for:
- Supporting the events team in the planning, coordinating, administration and delivery of World Jewish Relief events including our flagship Annual Dinner.
- Managing and leading on the planning of smaller engagement and fundraising events both in person and online.
- Supporting and overseeing World Jewish Relief’s Young Committee by assisting with the delivery of their events and attending committee meetings
- Liaising with colleagues and partners to organise supporter Insight Trips: creating itineraries, booking transport and managing all details.
- Supporting and assisting donors who are planning events to raise funds for World Jewish Relief.
- Working with the communications team to organise World Jewish Relief’s participation at communal events and attend these events.
- Managing and leading on stewardship of World Jewish Relief runners in the London Marathon and other challenge event activities.
- Working with the fundraising and marketing team to launch and deliver a new fundraising initiative supporting World Jewish Relief's Home Repairs programmes in Ukraine.
You should have:
- Proven experience in event planning, coordination and delivery to a high standard, preferably within the non-profit sector.
- Demonstrable knowledge of event fundraising techniques and sector trends.
- Experience using a database (ideally Raiser’s Edge) to the highest level, both to record and analyse information.
- Experience in successfully managing numerous priorities at one time, meeting tight and non-negotiable deadlines.
- Excellent communication, interpersonal, and organisational skills.
- Excellent administrative skills, impeccable accuracy and attention to detail.
- The ability to use your own initiative, make quick and independent decisions where necessary and to work under pressure.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
To apply
As part of your application, we ask you to demonstrate your suitability for the role by answering the following questions in your cover letter:
- Why does this role appeal to you and what skills do you have that will help you to excel in this role?
- What do you think makes a successful fundraising event?
Bringing life-changing action to people in crisis around the world
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Literacy Trust are unwavering in their commitment to enhance the reading, writing, speaking and listening skills of children and young people, equipping them for success in school, work and life.
The charity’s multifaceted work encompasses short-term impact and campaigning for long-term, systemic change in pursuit of equal access to the transformative power of literacy. By addressing the root causes of low literacy and fostering a society that values and nurtures literacy skills, children’s potential can be unlocked, enabling them to realise their aspirations.
As Trusts and Statutory Executive, you will work alongside a supportive team including the Fundraising Manager and Senior Fundraising Manager, and you will be overseen by the Head of Trusts and Statutory. You will support the team with key stakeholders such as Paul Hamlyn Foundation, Garfield Weston, Esmée Fairbairn Foundation, Comic Relief, and Arts Council England.
This is an excellent role where you’ll manage your own portfolio of trusts and statutory supporters at 4-5 figure level and given exposure to manage 6 figure accounts. You’ll be a key member in the team in cultivating high-value relationships to generate income for various programmes to support the National Literacy Trust.
As Trusts and Statutory Executive, you will:
- Manage a portfolio of trust and statutory funders at 4-5 figure level supporting a team target of £6m
- Research, identify and cultivate new charitable trust grant funders to build the funding pipeline
- Manage and grow an existing pipeline of charitable trusts, with a focus on increasing grant giving
- Lead on small and medium-value funding applications and reapplications across NLT’s programmes
Ideal skills and experience:
- Fundraising experience in trusts, corporate, community development, education or health charity
- Knowledge of fundraising principles, and the relationship between prospecting, cultivation, application and stewardship to secure regular and multi-annual grants
- Excellent written and spoken communications, including attention to detail and ability to write a compelling case’s for support
- Experience of building strong relationships and working collaboratively
Benefits include:
- 39 days of annual leave per year (pro rata for part-time staff), made up of 28 days’ annual leave plus the closure of the office on all bank holidays and from Christmas Day to New Year’s Day inclusive
- Enhanced maternity, adoption and shared parental leave and pay policy – after 1 year of service, employees are entitled to 12 weeks on half pay in additional to statutory entitlements, with two weeks of paternity leave at full pay (subject to qualifying criteria).
- Cycle to Work scheme
- Employee assistance programme
- Free eye tests and discounted glasses
- Shopping and leisure venue discounts
- Discounted gym membership, dental plans and health assessments
Expert recruitment for fundraisers and charities.
A fantastic charity providing services to unpaid carers are looking for a Care Operations Manager, based in Surrey.
Location: Leatherhead in Surrey, with some working from home and within the community across Surrey
Salary: Circa £40,000
As Care Operations Manager, you will have full oversight of the daily operations of the organisation, and will work to maximise the number of carers supported in Surrey/care hours delivered, and ensure the charity is fully compliant in line with regulatory guidance and legislation.
Key responsibilities include:
- Developing and leading the team of Senior Service Managers.
- Working with the Head of Care Operations and Registered Manager to ensure compliance and safe ways of working.
- Establishing and maintaining effective 360 communication with the operations, training and compliance and contracts team to ensure a robust approach to quality and contractual obligations.
- Working with the Fundraising, Marketing and Communications team to ensure clear direction for fundraising and grants.
- Liaising with finance to ensure clear reporting and maintenance of budget allocation.
- Producing reports outlining the performance of the care team for submission in the Quality Assurance and Compliance Group.
- Growing and developing services within the care team through increasing delivered hours in accordance with the Surrey County Council Contracts.
The successful candidate will have minimum NVQ 5 in Leadership/Management in Health & Social Care or transferrable qualification in a similar discipline, e.g., Higher Education Certificate/BTEC (Care Management, Business Management etc). Previous organisational leadership and line management experience in a care setting, including rostering and completing observations and supervisions is vital, alongside the ability to develop excellent working relationships with team members, carers and people with care and support needs, while maintaining appropriate personal boundaries.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service Manager
Salary: Up to £35,000 pro rata
Location: Hammersmith
Hours: 25 Hours per week
Contract: Fixed Term Contract – until March 2028
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
At Advance, we are led by our core values which are to listen and support, empower and respect, collaboration, innovation, and accountability.
About the role:
Advance has partnered with Catch 22 to deliver services to young victims of crime in London. In recognition of the distinct challenges facing young women and girls (YWG), Advance will deliver a dedicated service to young women and girls (aged 13 to 18) who have been a victim or witness of crime. This is an exciting time to join Advance as we embark on our journey to reach even more young women and girls in need of support using best practice youth, gender, trauma-informed and holistic approaches.
The YWG Victim Service will provide support to YWG across all London boroughs in our safe, YWG-only spaces and in the community. The YWG Victim Service offers specialist support designed to enable YWG to escape harm and to thrive in their lives and aspirations. The YWG Victim Service achieves this by supporting YWG to build confidence, self-esteem and resilience, manage their health and wellbeing and access and engage with other support services.
The Service Manager will lead and manage Advance’s YWG Victim Service, delivering effective management of a team of frontline Advocates, as well as collaborating with Catch 22 to ensure the Advance team and its service delivery are embedded in the wider CYP Victims Services delivered by Catch 22.
About You:
You will have experience of managing frontline staff, supporting them to follow service delivery processes and procedures to ensure effective and safe service delivery to achieve positive outcomes for young women and girls accessing the Victims and Witnesses service. You will have excellent time management skills to ensure service outcomes are monitored and reported on in a timely and effective manner. You will also have excellent communication skills that will allow you to build good working relationships with your team, the wider organisation and external delivery partners. You will be able to reflect and adapt to manage change and enhance working practices, as well as supporting your team through change. You will have an enthusiastic attitude and instil this within your day to day work and interactions with your colleagues and external stakeholders.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 29 September 2024 @ 23:59
Interviews are taking place week commencing 7 October 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
Join our team and enjoy a range of exciting benefits designed to support your growth and wellbeing!
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.