Head Of Member Support Jobs in Farringdon, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GDI Hub
Global Disability Innovation (GDI) Hub accelerates ideas into impact for a more just world - for disabled people, and all people.
We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). As an Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice. GDI Hub is also home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life-changing Assistive Technology (AT) for all.
Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. We work in 40+ countries, with a reach of more than 34 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research. In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries.
Role Purpose
The Head of Research and Delivery will lead the delivery of programmes, client-facing projects and research initiatives for GDI Hub CIC, working across the key themes of Disability Inclusion, Inclusive Design and Cities, Climate Change, Gender, Financial Inclusion and Assistive Technology. It is expected that the role holder will have considerable experience across at least two of these themes and an appetite for both broadening and deepening their knowledge across the others. They will also collaborate with research leads and teams based across GDI Hub including the Academic Research Centre (ARC) at UCL.
This is a senior, strategic, role responsible for team management and leading key projects, leading client, donor and government relationships, and providing strategic subject matter expertise. It would suit someone with a proven-track record in the sector and requires a strong aptitude for strategic thinking, delivery management and the creation of tenable and evidence-based recommendations. They will be creative and collaborative with a drive to make the world a fairer place, inspiring others to do the same.
They will be responsible for delivery on projects and research under their remit and contribute to the development of new projects and research, working closely with partners and clients. Current funders, partners and clients include the UK Foreign Commonwealth and Development Office, Asian Development Bank, Climate Investment Funds, UNICEF, Carbon Trust and Expo City Dubai. This will involve leading a permanent team of six, which is expected to grow to eight by Q4 2024-25, and any external consultants brought online as required to deliver across a portfolio of work.
Role Responsibilities
Project and Research Delivery and Management
- Lead a growing portfolio of projects under the Research and Delivery team including a current portfolio of circa 10 active projects.
- Leadership of Global Thematic Goods sub-programme under the AT2030 programme, with direct project leadership of 2 workstreams (inclusive infrastructure and inclusive climate resilience).
- Lead the intellectual and strategic management of project delivery, ensuring that projects deliver clear messages aligned to programme targets, client needs and project scope and deliver impact.
- Take overall responsibility for the quality and timeliness of project delivery and deliverables, ensuring project management processes and procedures are being implemented correctly and outputs are to the highest standard in line with GDI Hub style.
- Provide overall research leadership in GDI HUB CIC, instilling academic rigour and driving innovative and inclusive research, managing researchers to deliver high quality outputs that are evidence-based, meeting internal/external expectations and tailored to target audiences.
- Plan and manage workplans, including emergent risks, challenges, change requests, budgets, travel, schedules, and scope.
Client Management and Reporting
- Manage and develop relationships with partners and stakeholders, to support effective collaboration.
- Provide leadership in client facing discussions, understanding needs and priorities, and linking these to project and team delivery plans.
- Engage with emerging opportunities as appropriate, leading proposal development with the wider team.
- Service project reporting requirements and instruct timely invoicing against project agreements.
Support Communications and External Engagement
- Strategic leadership of external engagement across their portfolio, attending and speaking at events, conferences and project workshops as needed, to drive impact of our work.
- Provide input to communications content and the events pipeline to further raise the profile, reach and impact of GDI Hub’s work.
- Write insight reports, blogs or other content to support communications and external engagement as required.
- Highlight communication, networking and new work opportunities arising from project and client engagements.
Internal Team Management
- Manage and support the research and delivery team ensuring team members are informed, connected and working as a team, ensuring shared understanding of projects and individual delivery responsibilities.
- Work closely with the COO and Programme Management team to ensure sustainable delivery and resource management processes are followed.
- Ensure team resources are used in accordance with project budgets and actively tracked throughout delivery. Review resource capacity and factor into any new project bids or repeat business opportunities.
- Direct line management of Senior Inclusive Design Manager, Senior Financial Inclusion Researcher, Senior Social Researcher and Inclusive Climate Researcher. Support the team in their own line management responsibilities in line with planned activity.
Application Procedure
To apply for this role, please submit your CV and a covering letter describing how your skills and experience are relevant via the 'Apply via website' button no later than noon (GMT) on Wednesday 9th October 2024. We will be considering applications on a rolling basis, so we encourage you to apply as soon as possible.
We expect the selection process to include two interview stages, with interviews starting from late September as we review candidates on a rolling basis.
We have made every effort to make this process accessible. However, if for any reason you find it is not, please let us know and we will make an adjustment. We encourage early applications. Please be advised that only shortlisted applicants will be contacted. For an informal discussion about the role, please contact Mikaela Patrick, Head of Research and Delivery (contact details on full job specification).
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Purpose of the job
The Head of Policy & Public Affairs is responsible for leading UK Youth’s influencing work with Westminster, devolved administrations, and local government. They will lead our advocacy for ambitious and actionable policies that will help unlock youth work for all young people. They will ensure that our policy recommendations are informed by the strongest available evidence, meaningful youth involvement, and the expertise of youth workers. Working closely with the Policy Manager and our Senior Leadership Team, they will develop strong relationships with external stakeholders within the youth sector and government to gain buy-in for our policy priorities.
To read the full Job description for this role, please download via the pdf link below.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be a part of this change.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th October 2024 at 11:59pm (Midnight)
First round interview dates proposed: week commencing 21st October 2024
Please note, candidates selected for the interview stage may be asked to share their CV with the hiring team.
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in Whitechapel, London. Reprieve also supports full-time Consultants, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to beneficiaries, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About the consultancy
Reprieve’s Operations team works with colleagues and consultants in Reprieve’s London office, in Washington DC and around the globe on HR, office management, IT, safety and security, procurement and general operations. The HR Operations Consultant will join the Operations team to cover a planned absence, working from our office in Whitechapel.
The consultancy will focus on HR processes and administration to cover the full employee lifecycle. This will include:
· Recruitment administration and coordination for staff roles
· Drafting HR documents
· Ensuring Reprieve’s HRS is up-to-date at all times
· Answering routine queries
· Supporting the recruitment of academic and postgraduate fellows
· Annual leave logs and balance calculations.
The consultant will also support the operations team with ongoing projects.
The consultancy is for 5 days per week and will be based in our office in Whitechapel.
Required expertise
The consultant should have previously worked in an HR focussed position, ideally for a small or medium sized charity. Experience in managing recruitment is essential. Working knowledge of HR Software would be desirable; Reprieve uses Breathe HR.
This is an office based role in London, and the consultant must have the right to work in the UK currently and for the duration of the consultancy.
Full details and how to apply
Please see the terms of reference.
The client requests no contact from agencies or media sales.
Reporting to: Chief Executive Officer
Salary: up to 55k based circa on capabilities and experience
MindTHNR is open to considering individuals at the Head level or at the Director level
About Mind in Tower Hamlets, Newham and Redbridge
Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.
About the Role
The purpose of this role is to lead and shape our People and Culture practices, playing a pivotal contribution in driving the organisation towards its vision and future goals. You’ll collaborate with colleagues at all levels to understand their needs and objectives, ensuring the People and Culture plan facilitates positive organisational change and a great colleague experience for Mind THNR 70 or so staff.
As a key member of the Leadership Team, this role is responsible for ensuring that all human resources functions, including strategy development, governance, staff leadership, and wellbeing, align with and support the overall mission and values of the organisation.
Additionally, the role will be critical in championing diversity and inclusion, ensuring compliance with relevant legislation, and driving continuous improvement through innovation and strategic leadership.
About you
We would love to hear from you if you have:
- CIPD:
Must hold a relevant CIPD qualification, demonstrating a solid HR management and strategic leadership foundation.
- Proven experience in senior-level strategic people management:
Demonstrable ability to provide high-level strategic HR advice, evidenced by specific examples of successful interventions.
- Track record in leading and implementing cultural and organisational change:
Successfully led and facilitated major change programmes, including cultural transformation, that support the organisation's growth and adaptability.
- Expertise in developing and executing complex workforce strategies:
Showcases deep professional knowledge and relevant experience in crafting and implementing comprehensive workforce strategies.
- Effective communicator with diverse communities:
Ability to engage, inspire, and communicate effectively, demonstrated by past successes in fostering inclusive environments.
- Comprehensive knowledge of HR best practices and methodologies:
In-depth understanding of current HR practices, with a proven ability to apply this knowledge to drive organisational success.
- Strong influencing, negotiation, and diplomatic skills:
Proven ability to diplomatically influence and negotiate with key stakeholders, with examples of successful outcomes in complex situations.
The closing date for applications is Sunday 6th October at 23.59hrs
If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group
Our Commitment
MindTHNR is committed to being an Anti-racist/Anti-discriminatory organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please contact Emmanuel Crosser
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic charity supporting young unaccompanied refugees in England who are looking for an Interim Head of Fundraising & Communications to join their team for an initial 6 months period.
The Head of Fundraising & Communications will operate as an effective member of the Leadership Team, reporting directly to the CEO and acting as the strategic lead for the charity’s fundraising and communications activity.
Given the fluctuating nature of statutory income (currently c.75% of total income) it will be the responsibility of the Head of Fundraising & Communications to develop and implement a fundraising strategy that enables the organisation to diversify its income portfolio, ensuring a sustainable funding model that spreads risk and allows for greater donor engagement.
There is a blank canvas to be creative and try new things, with lots of scope for the successful applicant to determine where the network opportunities might lie, build long term relationships and develop an exciting programme of external communications and engagement.
Key Responsibilities:
- Operate as an effective member of the Leadership Team, working collaboratively to ensure the delivery of organisational objectives.
- Develop, lead and deliver the fundraising strategy – focused on diversification and sustainable income whilst remaining hands on in the establishment of new income streams.
- Establish clear stewardship plans for all supporters, maximising their engagement with the charity.
- Develop and implement the communications strategy – utilising external comms to engage supporters and underpin income generation whilst raising awareness about the issues faced by unaccompanied child refugees.
- Oversee the generation of tailored, multimedia content that raises awareness of the charity and drives increased support.
Person Specification:
- Aligned with the charity's values of: Respect, Integrity, Passion, Grace, Compassion and Wisdom.
- Proven expertise of fundraising across different income streams (e.g. trusts and foundations, community, regional, philanthropy). Expertise of developing new income streams from scratch/a low base would be beneficial but not essential.
- Relational approach – focused on developing long term commitments and support from key stakeholders and donor audiences.
- Experience of working in a communications role/closely with communications teams to maximise the opportunities to engage externally and increase support/awareness.
- Creative approach to fundraising, with realistic ambitions within a small charity environment.
What’s on offer:
- An initial 6 month contract with the potential for extension
- A flexible hybrid or remote working pattern, although some travel around the midlands area for the role is required. (please note you must have the right to work within the UK).
- A salary of £45,000 is on offer
This is a fast moving process with interviews happening w/c 23rd September and a potential start date between 30th September to 14th October.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Populo Living are partnering exclusively with Robertson Bell in their search for a permanent Head of Finance – Treasury and Financial Planning. Populo Living is a development and housing company wholly owned by a single shareholder, Newham Council. Populo Living enable Newham to keep control of Council land and build high quality, low carbon homes and neighbourhoods whilst retaining the developer profit for Newham Council, in the form of new affordable homes and long-term investment income.
The role of Head of Finance – Treasury and Financial Planning will lead, manage and co-ordinate the provision of the Groups Financial Planning, Treasury Management Services and Management Accounting functions as well as assist the Finance Director to lead and manage the Finance team.
The role:
- Lead, manage and motivate a team of four with two direct reports.
- Lead on all treasury related matters for the group such as arranging new funding, loan compliance, cashflow and banking.
- Lead on the organisation’s annual financial plan, including extensive sensitivity analysis of key performance indicators.
- Lead on the review of management accounts and production of board papers.
- Attend relevant committees and board meetings as required.
- Build strong collaborative relationships with all key stakeholders.
- Deputise for the Director of Finance and Resources as required.
- Support the Financial Controller to deliver year end accounts.
- Oversee cashflow forecasting, managing all cash and loan balances.
The organisation:
Populo’s vision is that by 2030 they will manage at least 2,000 new high quality sustainable rented homes in Newham and generate significant social value investment through their Community Wealth Building Strategy and as a Net Zero Carbon company. This Vision aims to support the wider Council vision that is centred on using Community Wealth Building as a powerful force for economic and social justice, creating a fairer, more equal, and sustainable borough in which people have a genuine opportunity to reach their potential.
Essential criteria:
- Fully qualified Accountant.
- Previous experience working in either social housing, a commercial house builder or residential lettings.
- Experience developing and delivering on treasury strategy.
- Technical knowledge around long term planning AND management accounting forecasting.
- Strong people management skills as well as being resilient and have an appetite for change.
This position requires someone able to commit to working three days per week from Populo’s head office in Stratford. Benefits include 30 days of annual leave and an employee pension contribution scheme of 10%.
The closing date for applications is 6th October with first stage interviews taking place the week commencing the 14th October.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As the Peer to Peer Groupwork Facilitator you will set up, lead and deliver a year-long peer to peer group programme for bereaved families who have experienced the sudden and unexpected death of a baby or young child.
The groupwork is based on a programme led by Harvard University and Boston’s Children’s hospital and has structured sessions drawing upon psychological model of CBT, although the sessions are not therapeutic. Each session has a theme and incorporates education, guidance and support.
You will establish and deliver a new peer online support group, facilitating group formation, and enhancing service delivery and creating a safe and welcoming space for bereaved families.
Outside the group sessions you will be responsible for managing the administration and evaluation of the service, including and collection of questionnaires and feedback required for reporting purposes and supporting members with any signposting requirements processing referrals, carrying out eligibility screening, monitoring the waiting list and inputting and keeping all database member and service records up to date.
It is a key time to be joining the charity and helping us to continue to save babies’ lives and support bereaved families. The charity has been hugely successful, but the work is far from done. The impact of the sudden death of a baby is wide and never goes away, as we know from the families that we support. This drives all our work, across each department. We are a close and friendly staff team who all share passionately in the charity’s objectives, vision and values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Strategist - Campaigns & Propositions
Location: UKO London, Moorgate (Hybrid, home & Office)
Salary: £54,081 per annum based on 35 hours per week (Plus ILW if applicable)
Contract: Permanent
Do you love using insight and creativity to generate compelling propositions and creative briefs? Do you have a passion for delivering world class supporter experience through inspiring and engaging creative?
Could you shape the future of our fundraising campaigns and propositions?
We are looking for a dynamic leader to drive the production of powerful creative that inspires tens of thousands of people to support the Red Cross. Reporting to the Head of Engagement & Loyalty, you'll use our mass fundraising strategy, supporter insight and programme information to create fundraising propositions that inspire both new and existing supporters to donate to the Red Cross through a portfolio of giving opportunities.
In our new Engagement & Loyalty function, you'll develop creative territories and lead the development of inspiring creative briefs. You’ll use your skills to support and develop the skills of others in developing propositions and writing creative briefs that will inspire our creative team.
As a key member of the British Red Cross, you'll transform how we engage with supporters and customers, identify and execute opportunities for us to be reactive and relevant, ultimately helping us achieve our mission and strategic goals.
Wondering about a day in the life of a Senior Strategist – Campaigns & Propositions?
You'll be:
- Preparing for and leading a workshop with a team of cross-functional colleagues to define the story we want to tell through our fundraising
- Meeting with Engagement & Loyalty senior managers to identify requirements for creative propositions
- Preparing/delivering training on how to write compelling creative briefs
- Reviewing supporter insight findings to build into proposition planning
- Working closely with our in-house content team to find compelling stories to support your campaign territory ideas
- Collaborating on 2025 planning, creating supporter engagement strategies based on insight and research
- Reviewing creative work, ensuring it is produced in line with the campaign proposition and supporter insight
What will you need to be a successful Senior Strategist – Campaigns & Propositions?
- Highly skilled in how to create compelling stories and propositions - sourcing, gathering and writing story content that elicits a response
- Outstanding ability to write copy and judge creative executions within multi-channel Direct Marketing campaigns
- A thorough understanding of the different fundraising acquisition and retention channels and methodologies
- Highly innovative and creative thinker with an ability to critically appraise the ideas of others
- Experience of planning and delivering workshops for a range of senior and junior stakeholders
- Experience of planning focus groups and other insight-led methodologies, to elicit specific insight for creative planning
Sound like you? Apply now!
The closing date for applications is 23.59 on Sunday the 6th of October 2024.
Please apply early, as we’ll be reviewing candidates throughout. We reserve the right to close the ad in advance of the published date.
In return for your dedication and expertise, what will you get?
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days (pro rata for part time).
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Assistance: Access to mental health and wellbeing assistance.
- Team Working: Champion our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Connecting human kindness with human crisis
This is a new role, and an exciting time to join our well-regarded and high performing team.
You will have a strong background in advocacy and strategic communications at a senior level, with related skills and abilities, and have a good understanding of human rights in the UK, including our everyday rights.
Please read the application pack, and submit a CV together with an application form, detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity Federation is seeking an Events Coordinator to join their team as maternity cover.
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
This position will begin assisting the Events Manager with the events programme and continue as maternity cover in 2025. Main responsibilities will include managing the educational events programme including in person obesity management training courses ‘Scope Schools’ as part of the SCOPE e-learning site held regularly throughout the year, and monthly educational webinars, alongside the Head of Education.
Also working with Head of Policy on medium sized events such as the Global Obesity Forum in person in New York in September 2025, and other smaller policy and fundraising meetings throughout the year. Also included in the role is managing webinars for World Obesity Day and other campaign days.
It will also involve managing the planning of the bi-annual congress the International Congress on Obesity to be held in Mexico City June 2026, overseeing the work of the PCO and organising committees to ensure development is on schedule and key milestones are achieved.
Essential skills and experience - experience of managing medium sized global events and conferences on an international scale, working with global stakeholders. Excellent administration and organisational skills, right to work in the UK and able to travel internationally on a regular basis.
The client requests no contact from agencies or media sales.
About HMFC
Are you interested in joining a team that is seeking to support everyone's life journeys?
Heathrow Multi Faith Chaplaincy (HMFC) is a Charity based at Heathrow Airport working with both passengers and staff of all faiths and none. If this is something you might be interested in then click on the link below.
What we are looking for
We are looking for an experienced administrator who can work respectfully with everybody, who is both a team player and able to work independently, you must have high standards of integrity and be able to keep confidences. You will be able to prioritize tasks to meet multiple deadlines and have strong organizational skills. Some of your duties would include:
I. Personal Assistance & Administration supporting the Head and Deputy Head of HMFC.
II. Governance Support
III. Verification and data administration
IV. Coordinating specific projects
What we provide
We provide 25 days annual leave + Statutory Bank Holidays, and pension where the current maximum contribution made by HMFC is 7% of salary and the minimum contribution made by an employee is 5% of salary/ eligible earnings
Please refer to the attachment below for the full job pack and person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The postholder is responsible for the strategic leadership, development and management of all fundraising and commercial activity for Charlton Athletic Community Trust (CACT). The key areas of focus will be:
- Developing and implementing a fundraising strategy, to support CACT strategic objectives
- Leading a skilled multi-disciplinary team, including bid-writing, marketing and communications, to achieve agreed goals and added value
- Securing and profiling high-level individual donors/groups/companies, evidenced through robust and sustainable partnerships, which result in substantial financial returns to CACT
- Strengthening other approaches to fundraising, including regular giving and legacy donating
- Analysing CACT’s approach to bid-writing, with other senior leaders, re-purposing to maximise grant income and programme delivery aligned to our strategic priorities
- Achieving financial income targets, specifically meeting stretch unrestricted income targets
- Actively participating in strategic policy development at CACT, as a member of the Senior Management Team
Working with the commercial team of Charlton Athletic Football Club on joint opportunities to generate revenue from commercial partnerships and Club events.
Any job offer is subject to satisfactory employment references and Disclosure and Barring Service (DBS) check.
To apply for this role, please send a completed application form detailing how you meet the requirements of the role and an equal opportunities form as described on our website.
CACT is committed to the safeguarding of its staff, volunteers and young people. Any job offer made is subject to satisfactory references and DBS check.
Closing Date: 04/10/2024
Applicants to be shortlisted as and when they come in by the Executive Management Team.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.STEP aims to support and empower people with experience of forced migration through a tailored employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK.STEP is open to all refugees, and people seeking asylum with the right to work.
Our strategy over the next 12 months is to refine and strengthen our programmes, with a focus on excellence, innovation and sustainability across STEP. Central to these efforts is adopting ‘Lean Impact’ principles across our organisation and ways of working, with the support of Spring Impact. The starting point of this work is the planning and pilot of STEP Online, an intensive version of STEP to fast track those who are highly skilled. We plan to explore, test and plan for this programme in consultancy with Spring Impact, leveraging their Lean Impact Methodology.
The post holder will play a pivotal role in leading this piece of work with two main objectives:
- Explore, test and plan for STEP Online. This will involve being the lead implementer of testing minimum viable products, participating in workshops and identified working groups, and co-leading on test coaching sessions and team reflections with Spring Impact.
- Establish and build internal capacity and development for Lean Impact. This includes supporting a discipline of continuous testing and learning at World Jewish Relief to be able to rapidly trial, refine and scale other models across the organisation on a longer-term basis.
About you
We are looking for candidates who have:
- Experience developing and implementing innovative and community-centred learning practices, including designing prototypes, data collection, analysis and using a high level of numeracy to make data-driven decisions to build impactful solutions (i.e., Lean Impact, Equity-Centred Design, Human Centred Design).
- Proven experience in managing projects from initiation to completion, including scope, timeline, budget, and resource management.
- Experience working on projects for people who have experienced forced migration, particularly, in the refugee employment sphere would be desirable.
- Empathy & Emotional Awareness - Ability to hear accurately and understand unspoken, partly expressed thoughts, needs and concerns of others
- Data Analysis - A strong understanding of monitoring and evaluation methodologies, the measurement of project and social impact and sufficiently numerate to be highly competent at analysing data sets.
- Self-motivated - Highly entrepreneurial, flexible, and committed to getting things done
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working/working from home and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equality, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet you the criteria in the person specification.
Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Bringing life-changing action to people in crisis around the world
About the Company: Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon
About the Role: The Technology Project Manager role at MAP will be responsible for overseeing the successful planning, execution, and completion of technology-driven projects that enhance our organisational capabilities and support our mission.
You will leverage your expertise to lead cross-organisational project teams, coordinate resources, both internally and externally, and ensure that projects are delivered on time, within scope, and budget. The role is pivotal in driving innovation, improving operational efficiency, and ensuring that our technology initiatives align with our strategic objectives, ultimately enabling us to better serve our beneficiaries.
AP currently has a growing list of technology projects that it aims to commence, which will require varying levels of input from this role.
MAIN RESPONSIBILITIES
Project Planning and Management:
- Define project scope, goals, and deliverables that support organisational goals in collaboration with project team members and key stakeholders.
- Manage project timelines, budget, and resources.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Support each project with project administration - setting up meetings, providing updates & minutes to all concerned.
- Lead, coach, and motivate project team members on a proactive basis.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Conduct project post-mortems and create recommendations report in order to identify successful and unsuccessful project elements.
Risk Management:
- Identify and manage project dependencies and critical path.
- Develop and implement risk mitigation strategies.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Quality Assurance:
- Ensure that projects are delivered on time, within scope, and within budget.
- Oversee quality control throughout the project life cycle.
- Manage project performance and ensure adherence to standards and methodologies.
SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES
Experience & Certifications/Qualifications:
- Experience in working in the NGO/Charity sector, particularly with digital transformation and organisations scaling up.
- PMP, PRINCE2, or similar project management certification preferred.
- Substantial Demonstrable experience in project management, in an IT environment.
Skills and Competencies:
- ·Strong understanding of project management methodologies and tools
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- ·Proficient in project management software
- ·Ability to manage multiple projects simultaneously and work under tight deadlines.
- Experience in information management, information security, business intelligence and programme management disciplines
Flexibility:
- Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Ethos:
- Support the mission & values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Represent and be an ambassador for MAP.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Abide by organisational policies, codes of conduct and practices.
- Commitment to upholding the rights of people facing disadvantage and discrimination.
- Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
Other desirable experience:
- Experience of not-for-profit/INGO environments
- Experience with humanitarian issues, particularly those in Palestine.
MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.