Head Of Finance And Administration Jobs in Westminster, Greater London

We are looking for an experienced, strategically minded and solutions focused Senior Operations Manager to join us here at the Royal College of Radiologists (RCR) as part of our Exams Team. 

The RCR creates and delivers exams on the behalf of the General Medical Council (GMC) to assess doctors qualifying as Clinical Oncologists (cancer doctors) and Radiologists (doctors who diagnose through medical imaging). The Senior Operations Manager will oversee the work of the operational exam delivery team, working at a high level to realise our growth plans. 

As a dynamic leader, you will create medium- and long-term plans to grow exam capacity, both domestically and globally, recognising that the number of candidates completing their exams directly impacts the growth of our specialties. This will include monitoring and responding to changes in demand for exams, optimising pricing models and identifying and delivering operational efficiencies. You will achieve this by motivating and enthusing your direct reports and the wider team, connecting them to the bigger picture and ensuring they are reaching high levels of performance.

To be successful in this role you will have a significant level of operational and financial management experience, including the ability to manage budgets within a complex financial picture and long-term strategic planning skills. You will also have the ability to identify and mitigate risks in delivery, ensuring that the RCR maintains its reputation as offering world class qualifications. 

You will be a pivotal player within the exams team ensuring operational efficiency and an excellent service are part of the seamless delivery of our high-stakes exams. You will have the opportunity to work with dedicated professionals who are passionate about making a difference and lead our exams operations to new heights. 

What you’ll do: 

• Strategic development of exam operations to deliver sufficient exams for the market/audience over the medium and long term.
• Leading the implementation of plans and initiatives for exams operations, securing and allocating resources, agreeing and managing the overall exams operations budget.
• Be an exceptional multi-team leader, providing direction and support to motivate and direct line reports in achieving exam function goals, ensuring outcomes are clear and progress is measurable.
• Responsible for operational reporting to internal Committees and other stakeholders, via written reports and in person.
• Develop and maintain product ownership of the Exams Candidate Management System (EMS) to ensure it is fit for purpose and working effectively to support strategic objectives.
• Actively participate as a member of the exams management team.
   

What you’ll need: 

• Strong service delivery and financial management background including managing operations within exams, education or events.
• Experience of delivering growth which features value for money, operational and service improvement and efficiency savings.
• Experience of developing and managing a high performing operational team.
• Excellent people management skills with the ability to motivate and effectively manage a team delivering a variety of activities. 
• Ability to provide support and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels.
• Strong strategic analytical and evaluative skills, including ability to understand and analyse complex issues and problems.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. Please find out more about the Senior Operations Manager role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This new role will be a core part of the Royal Court team, with a focus on high-quality co-ordination and administration to underpin how we manage and support all our staff, ensure smooth board and governance operations, and establish a positive and effective workplace. The job focuses particularly on managing key HR procedures, systems and records (including recruitment); supporting trustee activity including statutory board meetings and paperwork; and ensuring effective internal communications and administration across all our teams. 

The role will manage a high volume of correspondence, documentation and processes including confidential and sensitive information, meaning strong organisational skills, attention to detail and discretion are all vital. While much of the focus of the role is administrative and procedural, this will also be an unrivalled opportunity for someone early in their career to learn about the internal workings and management of a leading cultural charity, and to be part of shaping our next steps. 

The successful candidate will have: 

• Understanding of and commitment to the progression of anti-racism and anti-oppression in the workplace and through your role.

• Excellent IT skills, including confidence engaging with new systems and trouble-shooting issues.

• Positive, friendly and approachable when working with a wide range of staff and stakeholders at all levels.

• Highly organised with a systematic approach to administrative tasks and the ability to forward-plan and use initiative in managing a busy schedule. 

More info can be fouind in the job pack, attached. Should you apply, and as part of our continuous review of the Court’s recruitment approach, we would like to hear from you on where you saw this role advertised.

ID: 1283Fundraising Officer

Service: External Engagement

Salary: Grade 2 Point 16-19: £28,513 - £31,022 FTE including Inner London Weighting (28 hours per week = £21,577.41 - £23,476.11 per annum, pro rata)

Location: London Head Office, N1 - We typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours:  Part-time (28 – 37 hours per week) or full-time (37 hours per week). We offer flexible working arrangements - please see below for more details.

Contract type: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As Fundraising Officer you will supporting the Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors. This position will be pivotal in writing and disseminating donor communications and will help co-ordinating email marketing.

The role will be closely supported by the Individual Giving Manager, and training and coaching can be provided to enable you to take on the responsibilities of the role.

Main Responsibilities:

· Supporting Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors.

· Maintaining accurate records on the CRM database, including data entry, finance reconciliation work

· Supporting in the writing and disseminating donor communications, including appeals, e-newsletters, and relevant website fundraising pages.

· Help co-ordinating email marketing, [HK1] and actively participating in planning email campaigns.

· Supporting the development and implementation of digital campaigns to acquire new donors, including social media activity, email activity and website conversion pages.

· Using the CRM to analyse and report on campaign performance.

· Providing the team with wider administrative support as required.

Main Requirements (for details check the job description and person specification):

· Strong digital skills; the ability to learn and feel comfortable with new systems including digital marketing tools and social media management tools. The post holder will work across many systems including  Salesforce, Pardot, Google Analytics and Meta Ad Manager.

· Accurate administration and strong organisational skills and an attention to detail, including IT (Microsoft Office, Google documents etc).

· Solid understanding of delivering excellent customer service (internally and externally).

· Excellent attention to detail, ensuring accuracy when reviewing, amending and analysing data

· Experience of working in a team and managing work in pressurised situations without sacrificing quality of work, attention to detail or courtesy. The ability to organise workload and meet competing priorities.

· Strong interpersonal skills; proactive, positive and creative attitude to problem solving.

· Ability to work very occasionally outside of office hours and with occasional country-wide travel.

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Complete: the Application Form and send to inbox 25 (email address located on advert document)

· Closing Date: Sunday 8th September 2024, 11pm

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Anthony Grant (email address located on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process

applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

The Support Services Coordinator is crucial in helping with the administration and data management of the Support and Information team. We are a small and friendly team of 8, who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them.

This is a great role for someone with excellent organisational skills and a passion for the work of the charity.

Please answer the following three questions in your cover letter

Q1 It is 4pm on a Friday and aftr a busy week you still have the following tasks to undertake:

1. Complete the End of month statistical report for your manager and for Fundraising (this usually takes 2 hours to complete).

2. Post bereavement packs to 3 families

3. Email the helpline befrienders the weekend helpline rota.

4. Import Professionals e-Newsletter sign-ups into Raiser’s Edge (database)

5. A colleague has been locked out of the training platform and requires help.

6. Respond to an email from a bereaved parent asking for directions to the Family Day which is happening this weekend.

7. Run an urgent report the National CONI Lead requested this morning.

8. Email training certificates to delegates following completion of their online training evaluation

Please put these in order of priority and explain your reasoning

Q2 You have received an excel spreadsheet with a download of our online training evaluation forms, each form contains about 10 questions and you have about 100 answers already. You have been asked to analyse this data and provide a draft report with graphs, % and some simple explanation/analysis. Tell us step by step on how you will approach this task?  

Q3 - Outline an example of where accuracy, thoroughness and timeliness of your record keeping has been important and explain how you went about achieving this.

ABOUT US

Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

Job Purpose: To keep our office functioning smoothly. This is a multi-faceted role working closely with two other members of staff. This is a great opportunity for an organised self-starter who is interested in getting more experience in international development and the charitable sector.

Reports to: Executive Director

Salary: £26,000 pro rata

Hours: 14 hours per week (equivalent to 2 working days) – ideally Wednesday and Thursday.

By agreement there is an option to work an additional 7 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.

Location: Dalston, London (5 Balls Pond Road, N1 4AX)

Contract: 24 months fixed contract with potential for permanent contract thereafter

Annual Leave: 25 days (pro rata)

Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.

In line with legal requirements this post is subject to a Right to Work check.

Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. 

1 SPECIFIC RESPONSIBILITIES

1.1         Office Management

• Oversee the day to day running of the office, including communication with enquirers and supporters.
• Ensure office is compliant with Health and Safety requirements. Ensure compliance with data protection requirements.
• Ensure resources, IT and communication equipment is appropriate and available for staff and volunteer needs.
• Maintain office equipment, stationery and supplies.
• Be the point of contact for the landlord and any other tenants in the shared building.

1.2       Finance (record keeping)

• Managing Petty Cash
• Recording financial expenditure and income from events for the book-keeper
• Recording donations both online and offline
• Maintaining records by keeping the scanned copies of receipts and payments in the designated files both offline and online.
• Any other record keeping work as agreed with the Executive Director.

1.3       Administrative support to Fundraising events

• Administration of sponsorship fundraising events – registration of runners/riders/walkers and their donations.
• Helping set up donation pages for sponsorship online.

1.4       Communications

• Using online tools to design and distribute Action Village India’s e-newsletter.
• Uploading information on Action Village India’s website.
• Maintaining and servicing the donor and members’ database.
• Correspondence with supporters and donors.
• Production and printing of leaflets, advertisements and maintaining records of appeals.
• Distribution of mailings for appeals, newsletters and to our membership – including email groups.
• Managing all donations to the organisation, including CAF, standing orders, Just Giving and other internet sites and correspondence with individual donors.
• Any other administrative and communications work based on the organisations’ requirements and as agreed with the Executive Director.

1.5       Information Technology

• Maintaining IT equipment including updating anti-virus software.
• Maintaining Action Village India’s filing systems (hard copy, soft and back-up files).
• Liaison with Action Village India’s website designer/manager, editing and uploading documents and photos to website.
• Managing email accounts.
• Managing our telephone and broadband accounts.

1.6       AVI Activities

• Management of office-based volunteers as agreed with the Executive Director.
• Booking rooms and other support for Action Village India’s trustees’ meetings, AGM and other events.

2 GENERAL RESPONSIBILITIES 

• Abide by organisational policies, codes of conduct and practices.
• Support and promote diversity and equality of opportunity in the workplace.
• Keep confidential any personal, private or sensitive information.
• Any other duties commensurate with the accountabilities of the post.

PERSON SPECIFICATION

EXPERIENCE

At least one year of office management and administration in a small company or organisation within the voluntary or community sector or social impact space.

KNOWLEDGE AND SKILLS

• Management of volunteers.
• Liaising with various stakeholders

• Excellent communication skills face to face, on the phone and by email.

• Ability to work alone and use own initiative to develop systems, and deal with practical situations as they arise.

• IT skills and experience at a level that supports email, database, social media and use of basic excel spreadsheets.

• Ability to stay focused and efficient in the face of changing priorities and multiple demands, and to deliver work in a timely manner.

PERSONAL QUALITIES

• Commitment to the values and ethos of Action Village India.

• Ability to work well in a team with a flexible approach.

• An ability to apply awareness of diversity issues to all areas of work.

• A self-starter willing to contribute their own ideas to shape the future of the organisation.

• Willingness to learn and grow in the post.

DESIRABLE REQUIREMENTS

• Interest in and knowledge of international development issues
• Photoshop and Canva experience

Alexandra Park and Palace is a major event, heritage and cultural destination in north London. It is a rare survivor of the great Victorian age of entrepreneurship, exhibition, and spectacle and was the birthplace of BBC Television in 1936.

The Financial Transactions Supervisor provides support to the finance team and is responsible for ensuring all financial transactions are processed in an efficient and effective way, and bad debt is kepy to a minimum. 

Proven exprience in a similar role is essential along with practical experience of working on both purchase and sales ledgers. Good communication skills with the ability to explain finanical processes to non-finance managers is required. 

This is a fixed term contracted expected to last approximately 12 months to cover a period of maternity leave. 

Main duties include

1. Timely and accurate processing of supplier invoices
2. Raise customer invoices (including event settlements) and ensure debt is collected and recovered
3. Supervise and support the weekly paymet run
4. Line management responsibility for Accounts Payable Assistant
5. Ensure sub-ledger reconciliations are completely 
6. Review all Aged Creditor listings on a bi-monthly basis and take appropriate action
7. Review Aged Debtors monthly and apply credit control procedures for outstanding debt collection

This is not an exhaustive list, please see the JOB PACK for further details and how to apply

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

This is a key role in the Operations department. You’ll be providing financial, administrative and coordination support to the Nutrition Team so we can play a role in ending hunger. You’ll support business development, track our finances, monitor our UNICEF contracts as spot areas for improvement in all we do.  You will also have the opportunity to develop your technical skills in project design, literature review, drafting and editing of learning documents.

You’ll also engage with other teams within Action Against Hunger UK (e.g. finance,) the Senior Operations Co-Ordinator and Action Against Hunger’s International teams (country level, HQs) as relevant. 

As part of the role, you will focus on day to day administration tasks (raising invoices, timesheets, etc.), attend technical meetings with the Head and Deputy Head of Nutrition, track the progresses of the different contracts and support the team on specific technical tasks.  You will work with a very caring team which holds kindness and professionalism at its core.  For more detailed information on the roles, please download the attached pdf Job descriptions.

Closing Date: 13 September 2024 at 23:00 Interview Date: Between 16/09/2024 and 07/08/2024

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

This is an income generating role with sales targets for BeyondAutism’s Outreach Services – BeyondAutism Fast Responder®, Outreach and Training. Working closely with the Outreach and Marketing teams you will be responsible for ensuring that service level agreements are signed within 14 days of issue, that subscriptions are renewed and for building strong customer relationships.

Form a close working relationship with the Outreach Services, Marketing and Finance teams Issue and secure service level agreements Manage enquiries effectively and efficiently Meet sales targets

Maintain the CRM Customer relations Manage subscription relationships and service level agreements, including contract reviews with subscription holders Resolve complaints and concerns Sales and marketing Achieve sales targets

Ensure appropriate reporting of sales to Head of Marketing and Communications, Head of Finance and Head of Outreach Services Deliver strong marketing campaigns and lead generation

Reporting and monitoring Weekly collation of sales data Monthly collation of complaints, concerns and satisfactions to inform organisational learning Reflect and present information in appropriate formats for internal and external use Administration and relationships

Maintain an accurate and up-to-date CRM Ensure service level agreements are signed within 14 days of issue and that the delivery requirements are communicated to the Outreach Services team People Work effectively as part of the MarComms team to ensure KPIs are achieved Liaise effectively with the Outreach Services team and the Finance team

General responsibilities To understand, adhere to and actively implement all the policies and procedures of BeyondAutism To safeguard children and vulnerable adults at all times To undertake training as required Assist with other work, events and projects as needed Any other duties that the Head of Marketing and Communications may reasonably require 

Service Manager – Jobs, Education and Training (JET) – Maternity Cover
We are looking for a dynamic, organised and proactive manager to join the Youth Work Team and support our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.
We have an ambitious plan to deliver an innovative and varied programme of youth work, jobs, employment and education (JET) and lifeskills to young people this year and we are searching for an exceptional candidate to help us succeed in this vision.
We are looking for a candidate who is committed to delivering high quality services to homeless young people. The successful person will be responsible for delivering an innovative and youth-led JET and lifeskills programme as well as supporting with the coordination of our daily day centre service to young people aged 16-24.
You will have experience motivating and inspiring frontline teams, maintaining and building a network of relationships with relevant external agencies and be able to work dynamically and confidently in a fast-paced day centre environment. We’re looking for a candidate who can think on their feet, demonstrate initiative and proactivity, and is an excellent problem-solver.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. They will be committed to the safeguarding of young people and helping us to develop an inclusive and trauma-informed service.

Please note, the post is a fixed term maternity cover contract for 9 months.
Closing date for applications: 9am, Monday 2nd September 2024
Interviews: Thursday 12th September 2024

The interview date is fixed and will not be changed. Please ensure you are available on this day when applying for this role.
 

Hours: Full time, 37.5 hours per week (flexible working available)​

Location:Home-based with occasional travel to Vauxhall, London​

Contract:Permanent​

FoodCycle currently runs 93 projects across the UK providing nutritious meals and social connections for those at risk of food poverty and loneliness. We are seeking a candidate with ambitions to further their grant fundraising experience to join our small but highly successful Fundraising Team.​

You will have experience of securing funding, understand what it takes to write a compelling grant application and appreciate the importance of excellent stewardship. You will work alongside our Senior Trusts and Foundations Manager to secure funding from a portfolio of regional trusts that can support our expanding network of community meal projects.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application:11.59pm on Sunday 8th September 2024.​

Interview process: Shortlisted candidates will need to complete a written task prior to the interview.​

Interviews: planned for week commencing 16th September​.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.​

Safeguarding: Safeguarding is Everyone’s business -FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship. 

About Us 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, Cycle to Work and Eye Care Vouchers etc)
• A variety of social and wellbeing activities and events each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks in the office

Reports to:Deputy Head of Events  

Based: Battersea Park 

Salary:£40,000 -£45,000 (dependent on experience) 

Contract:  Permanent, Full Time 

Work Arrangement:  40 hours per week, Flexible Working Environment 

Role Overview 

Reporting to the Deputy Head of Events, the Senior Events Manager will have a significant role in the Events Team, overseeing the Parks and Corporate team and responsible for managing and delivering a wide range of outdoor events and activities within our parks and open spaces. We have a varied programme of events, often working with stakeholders, and this role involves the full event life cycle, from enquiries, site visits, assessing paperwork through to delivering a successful and safe event.  

We are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team. Someone who prides themselves in providing 5-star customer service and going the extra mile for the client and for each other. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

We are looking for someone who has worked in a comparable role, with previous experience managing outdoor public events, and managing all the associated health and safety paperwork.  The role requires balancing our commercial remit to achieve revenue targets, with maintaining the integrity of our beautiful parks and the needs of our local residents and stakeholders. A successful candidate will be able to manage both very experienced commercial clients’ requirements and provide the extra support less experienced community organisers need.  

Main Duties/Responsibilities:

Venue Management

• Be listed as DPS on certain venues 
• Ensuring smooth venue booking process is in place for the team
• Providing clients with venue availability, quotes, and leading site visits
• Briefing clients on T&Cs for hire and licenses and supporting clients making event applications
• Ensuring all event application paperwork per event is complete and compliant with the requirements of the Event Policy
• Overseeing health & safety procedures; liaising with security personnel and conduct thorough site inspections before, during, and after events
• Working with internal & external contractors to secure the necessary services for each event 
• Collaborating on developing new event opportunities to maximize revenue for the parks and open spaces
• Communicating effectively with internal and external colleagues to ensure all park events and activities are well-coordinated
• Maintaining clear communication with clients to address their needs and work with the site team to fulfill their requests
• Supporting, delivering and attending events / productions as required

Admin and Finance

• Line managing event coordinators and assistants
• Raising invoices and purchase orders for clients, tracking corporate bookings income and expenses, ensuring smooth cash flow, and keeping budget up to date
• Monthly reconciliation of budget to ensure targets are met
• Ensuring all supplier’s paperwork is checked and uploaded to the system
• Raising contracts and agreements, ensuring all aspects of the event are clearly outlined and protected
• Updating the booking system with all confirmed event details, ensuring all details are documented and ensuring efficient scheduling and avoiding conflicts
• Preparing and submitting TEN applications to relevant authorities for events requiring permits in public spaces or with specific restrictions
• Supporting the Head of Events with various larger more complex projects

Event Production

• Supporting the Head of Events and Production Teams with the delivery of events produced by Enable
• Assisting with the physical set up and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment / stores and vehicles as required

Skills & Experience

• Minimum of 5 years' experience planning and managing events, ensuring a positive client experience
• Minimum of 2 years' experience planning and managing outdoor events, and working with local authorities 
• Management of multiple clients simultaneously, providing confident and patient guidance to clients
• Proficient in a range of office software: Outlook, Excel, Teams
• Possess excellent written and verbal communication skills to interact effectively with clients, staff and senior management
• Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
• Proactive approach and pride yourself on going the extra mile to create 5 star customer service
• Ability to work autonomously while readily collaborating with the wider events team
• This role will require schedule flexibility – including late nights, early mornings and weekend work to deliver events
• Personal Licence holder (this can be obtained on joining but required for Premises Licence and TEN applications)

Nice to haves: 

• Drivers Licence 
• Proficiency with Priava, or other diary management software
• Experience with Xero, Sage or other accounting software
• Experience working with event applications and health & safety protocols for parks, outdoor venues, or local authorities 

This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and we are an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Who we are:

We are the Society of Genealogists (SoG), an educational charity founded in 1911. The Society is the custodian of an extensive and exciting collection of diverse historical and modern, physical, and digital records, including grassroots sources, rich data of unlikely origin, and exceptional assets that capture the unfolding, unofficial history of us all.

We provide a well-regarded programme of education and training, supporting people not only to research their family roots but also to understand what they’ve found. Put simply, we recognise that knowledge of our past helps to illuminate the present and guide the future, so we continue to research, learning from all of our histories.

Benefits:

· Twenty-five days of annual leave as well as Bank Holidays.

· Access to member benefits of the Society of Genealogists

· Pension scheme

Location: This role is based in London, at our Research Hub, Wharf Road, London, N1 7GS. The role requires on-site office working with flexibility for home working one day a week.

Purpose:

You will be a key part of the SoG team, managing our multimillion-pound library and educational space, as well as providing administrative support to the Head of Membership. As we are a small organisation, there are opportunities to gain experience in a variety of areas, such as events, library and archive services, finance and data systems, and governance. The role would suit someone with the energy to make the job their own, who is able to work independently, and who thrives in an environment where they can make a real difference to the thousands of people that we serve.

Because our library will be open to the public on weekends and occasionally in the evenings, we are looking for someone who can work flexibly, but in return, we can be flexible around your needs too, including offering some home working. 

Key Responsibilities

Office Management

• Update and maintain the office risk assessment
• Act as point of contact for our maintenance suppliers
• Keep personnel records up-to-date
• Manage office supplies
• Manage the booking of our events space, liaising with external clients
• Ensure a smooth-running office and premises

Membership

• Monitor and respond to member enquiries by email, telephone or in person
• Maintain and update the CRM and membership records
• Maintain and amend mailing lists and process returned mail
• Process cheques and DDs, actioning the BACS reports weekly
• Produce regular membership reports
• Process paper renewals and gift options
• Welcome visitors at Reception when required

Governance

• Take minutes of meetings as required
• Organise internal events and meetings
• Filing and administrative duties as required

Criteria:

Essential

· Ability to work unsupervised and in teams with a diverse range of people

· Excellent organisational skills

· Excellent writing skills

· Excellent attention to detail

· Excellent customer service skills

· Strong command of the English language and outstanding communication skills, both

written and verbal

· Ability to prioritise and multitask

· Excellent computer literacy, particularly in Microsoft Office applications

· Ability to handle confidential information with sensitivity and discretion

· Positive and proactive approach; ability to find practical solutions and to work cooperatively with internal and external stakeholders

Desirable

· Experience of taking minutes at meetings

· Experience of working with a CRM

· An interest in family history

Application process

Please send a CV of no more than 2 pages and a covering letter of no more than 2 pages setting out how you meet the criteria in the ‘Essential’ list, using the criteria as headings.  

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: Applications are being reviewed on a rolling basis, please apply without delay to avoid disappointment.

Job Profile

The role of the Major Gifts and Philanthropy (MGP) Team Research and Information Manager is a unique role within the sector and CAFOD. Working across MGP (which is made up of Major Donors and Corporate teams) as well as others, such as the Trusts and Foundations Team, it has been developed to meet the growing needs of planning and reporting across MGP and to ensure income growth is focused on raising the funds needed to achieve short and long term organisation priorities.

A pivotal role, the post-holder will hold lead expertise in philanthropy communications at CAFOD, working with other stakeholders to identify funding priorities so MGP can achieve an income forecast of nearly £3.17m in 2024/25.

Managing the Research and Information Executive, the post-holder will make sure that concept notes, proposals and reports are written for the most strategic work, and that MGP relationship managers are informed of projects in need of funding. With oversight of all team donor proposals, reporting and communications, you will ensure they align with CAFOD’s values, especially promoting anti-racist messages in line with our commitment to becoming an anti-racist organisation. 

The post-holder will share key donor trends and work closely with the Philanthropy Manager and Corporate Partnerships Manager to understand their research needs and develop a research strategy. Alongside the Research and Information Executive, you will complete research into top-level prospects and donors. 

This post sits in the MGP team, which is part of the Fundraising and Participation Group. As MGP’s information and prospect research expert, you will work with the Executive team, International Programmes, Integrated Fundraising and Business Innovation team, Data and Insight, Communications and Finance teams as appropriate.

Key Responsibilities 

Strategic leadership of MGP’s funding portfolio & engagement 

• Lead on the implementation of MGP’s funding strategy, maintaining a funding proposal pipeline and tracking where funds have been secured for projects, so it sits as a centre of excellence across CAFOD

• Oversee donor communications for the team, including appeals and cases for support for CAFOD’s most strategic work: unrestricted, and our humanitarian funding initiative, Every Second Counts; ensuring communications comply with anti-racist communication and fundraising principles 

• Build strong relationships with International Programmes staff and facilitate meetings for them to share strategic work with MGP team 

• Identify and influence change, especially relating to donor systems and processes 

• Work with Country teams to source relevant information and write funding proposals and reports for donors

• Mentor MGP relationship managers ensuring they can write their funding materials with success 

• Work with the Head of MGP to continually improve MGP systems and processes, and adapt them where necessary 

Lead prospect and donor research 

• Use expertise to research and evaluate information on donors and prospective donors, focusing on high-value supporters 

• Working with the team leads, identify their research needs and develop and implement a prospect research strategy that meets these 

• Identify key trends relevant to the MGP team - collating and analyse internal and external donor trends and reports and sharing them with the team 

• Work with the Head of MGP and the senior International Programme (IP) team to develop new multi-year initiatives and feasibility/ scoping studies

• Alongside the Philanthropy Manager have an overview of MGP’s supporter Ethical Checks Policy and support ethical checks and policy compliance as needed

• Work across the team to maintain donor profiles, train and guide the team members in writing their profiles, briefing notes and event profiles 

• Work with team leads and external research agencies for profiling and wealth screening audits. 

 Information Management  

• Maintain donor contact details in compliance with GDPR, data protection legislation and fundraising best practices 

• Have an overview of all MGP requests to CAFOD’s Data and Insight team and assist as required in gathering internal donor trends and reports 

• Work with the team to manage systems and records and update information on high-priority donors as required. 

 Budget & Planning 

• Participate in MGP planning and budget activities 

• Analyse income-related reports and share them with the Head of MGP

• Benchmark, monitor, draw upon and share best practices with MGP

 People Management    

• Line Manage, develop and support the Research & Information Executive by championing our purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews

Safeguarding  

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

The post holder will be making key decisions and take responsibility for leading on the following tasks and where appropriate will put the case forward for innovative changes to take place, based on sound judgment. 

Job-specific competencies

• Proven experience in writing donor proposals and securing funds for significant donations from Major Donors and corporates.

• Specialist prospect research skills and an understanding of the methodologies and research resources required to carry out research.

• Clear and accurate written and verbal communication skills to influence senior staff.

• Ability to translate complex information into engaging donor communications and reports 

• Experience of developing strategies in line with organisational priorities.

Desirable Criteria: Knowledge and awareness of international development and humanitarian aid 

Why Choose CAFOD?

At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees. 

Starting Salary: £43,461 - £46,819 (including London weighting)– This is the full-time salary, and the pay will be prorated based on the hours of the post.

Contract: Permanent – 3.5 Days per week

Location: London (Hybrid working - 40% of your time at the CAFOD head office)

As well as the exciting opportunities this role presents, we also offer great benefits, some of which are below. 

• 34 days holiday (20 days annual leave, 8 bank holidays and 6 closure days) 

• Additional 10 days annual leave purchase scheme 

• Enhanced Pension (6% - 17.5% contribution) 

• Cycle to work scheme and season ticket loan 

• Enhanced Maternity, paternity and adoption pay 

• Enhanced Sick pay & income protection 

• Life Assurance x 3 annual salary 

• Employee Assistance Programme 

We offer all our employees learning and development opportunities, we provide training, coaching and mentoring to support your development in various aspects of our work. 

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

The Operations and Data Manager will be responsible for all donor analytics, prospect research, team coordination, and will be a critical partner to the Fundraising team. This role focuses on providing the essential data analysis and prospect research to continue building our major donor pipeline and base. It supports the fundraising team to effectively manage donor portfolios and the allocation of resources, whilst creating workflows to illuminate insights into fundraising progress, and additional systems-related projects.

Who You Are

• Process Architect: You love creating systems and managing databases. You design and optimise fundraising workflows, from donor inquiries to gift processing, to maximise efficiency and productivity.

• Data Steward: You are the guardian of donor data, maintaining accurate and up-to-date records to inform strategic decision-making

• Technology Advocate: You have a good understanding of up to date software and tech to help you streamline operations, enhance donor experience, and generate valuable data insights.

• Team Collaborator: You love working across portfolios and internal functions. You will work closely with all members of the fundraising team to provide operational support and achieve fundraising goals.

• Pro-Active Critical Thinker: You find gaps in ways of working and create quick solutions before others even notice.

Roles and Responsibilities

Donor Analytics & Moves Management (40%)

• Regularly review and update donor portfolios based on departmental criteria, donor behaviour, and portfolio criteria

• Manage incoming donor portfolio requests

• Collaboratively develop, launch, and administer a moves management process in line with Mission 44’s CRM that provides insights on movement of donors through the donor lifecycle; delivers qualitative and quantitative data on individual fundraiser activity; and other related reports

• Create reports / dashboards to inform the team and board on donor retention and attrition rates compared to industry standards.

• Maintain highly accurate and current donor data that effectively tracks key information, cultivation activities and histories, and solicitation and reporting calendars

• Prepare monthly and quarterly revenue reports, weekly giving reports, and various financial and fundraising dashboard reports for the Finance Committee and Board of Directors

• Work with fellow team members to facilitate regular (quarterly or monthly) lapsed donor reporting to provide team with actionable leads

• Regularly (quarterly) report on progress to goals and metrics, and overall fundraising activities to produce key insights and observe trends

• Oversee and manage guidelines and practice of the import and export of activities related to donor engagement (e.g. events and missions)

• Create templates and systems that make the fundraising team more efficient in their cultivation and stewardship

Donation & Data Management (20%)

• Process all gifts and ensure timely tax acknowledgment letters are sent to donors (within 48 hours of receipt of gift)

• Reconcile gifts with the Finance Department and support with the annual audit

• Generate various mailing lists for the Development Department

• Manage pledge payment tracking and reminders and follow-up processes for multi-year donors/gifts.

• Oversee and create donation/solicitation coding and prepare backup gift documentation

• Ensure all data entry is accurate and regularly checked for errors to maintain data integrity

Team Coordination and Administration (20%)

• Working closely with the Chief Growth Officer and Head of Fundraising, support the administrative planning and delivery of team strategy days, away days and other key internal meetings, including meetings with Mission 44’s wider ecosystem.

• Ad hoc support for annual events

• Create templates for emails and pitches to support donor cultivation

• Provide administrative support to the Fundraising Team, including calendar management, scheduling meetings, and travel arrangements.

Prospect & Donor Research (20%)

• Perform regular wealth screenings of entire donor base to maintain accurate and updated prospect data

• Develop and operate a process that proactively researches donors and prospects with ultra-high net worth to create a bench of qualified prospects

• Conduct donor and prospect research and analysis based on requests from the team and SLT, or before events and cultivation meetings

• Create data-informed prospect lists and profiles for major prospects and analysis to help fine-tune donor cultivation and relationships.

• Continually monitor industry standards and trends on prospect research practices to ensure practices remain ahead of the curve

• Manage relationships and contracts with CRM and donor/prospect research vendors and/or external contractors, regularly assessing new products and technologies

Desired Skills and Qualifications

• A passion for and deep understanding of Mission 44’s values

• Strong critical thinker with keen attention to detail

• Exceptional communicator: skilled listener, asks the right questions, builds relationships with others effectively, strong written and verbal communication

• Exemplary customer service skills and strong work ethic with the ability to thrive in a fast-paced, entrepreneurial environment

• Proactive learner and problem solver; can identify inefficiencies and generate effective solutions

• Exceptional judgement: is a team player but knows when to ask for help

• Always on time, always reliable, always professional

• Strong knowledge of Excel and ability to learn a new CRM

• Design skills desired (but not required)