Head Of Community Services Jobs in Home Based

Senior Individual Giving Officer 

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of one day per week in the office.

Salary: £34,525 per annum 

Hours: 35 hours per week 

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.    

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.

Experience required 

• ​Managing direct marketing campaigns in a charity environment.
• Leading projects from start to finish within given budgets and timescales.
• Creating compelling and professional communications for a variety of audiences and channels. 
• Analysing campaign results and using insight to optimise future campaigns.
• Collaborative working with multiple internal and external partners to deliver campaigns. 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements
• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
• Season ticket and cycle loan
• Pension scheme
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.

We have an exciting opportunity for a permanent Delivery Manager in Liverpool. If you have excellent communication skills, a positive attitude and are a dedicated team player with a youth-led approach this could be perfect for you!

As a member of our Leadership Team, you will be responsible for the successful delivery of our Young People programmes across Liverpool. As part of the management team, you will be responsible for developing and implementing a delivery plan and targets for the Liverpool area.  You will lead and inspire your team to deliver effective services, ensuring that every young person engaged progresses along an appropriate pathway of learning, and development. You will demonstrate best practices in services that engage young people, creating a safe and supportive environment that maximizes value for young people and our training and employer partnerships.

This role is perfect for you if you have experience leading services for young people and have a deep passion for making a positive difference. You will have the opportunity to develop our current offer and lead a small dedicated team, fostering a collaborative environment where everyone's potential can flourish.

Key Responsibilities:

• Oversee the delivery of our Young People Programmes, ensuring their successful implementation.
• Lead and motivate your team to provide effective services and support for young people.
• Developed Planning and Organisational Skills with proven commercial acumen
• Contribute to the development of our strategy to empower more young people in Greater Manchester with sustainable outcome opportunities.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are seeking an Impact and Evaluation Manager to work closely with our Head of Data and Impact and Senior Data and Impact Officer. A key part of the role will be helping develop further how we evaluate the impact of our programmes. You’ll also be responsible for producing reports for different audiences including external partners and staff members delivering the IntoUniversity programme in our centres, and supporting with the management of our Salesforce database. As part of a small team, you’ll be involved in impact projects and providing key data support from the start. 

The role at a glance

Contract

Full-time, permanent

Start date

October 2024

Working hours

09:00 to 17:30, Monday to Friday.

We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 80% of the time with 20% working from home. 

Salary £38,100 (including £2,600 London contribution)

Location

IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ

Annual leave

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year.

The main duties of the role

• To work with the Impact and Operations teams to improve programme evaluation, including designing qualitative and quantitative impact and process evaluations.
• To lead the delivery of evaluations, including data collection, analysis and reporting.
• To act as an impact expert for the charity, using data and impact reporting internally and externally to develop IntoUniversity’s strategic goals
• To play a key role in the formal data and impact reporting for the charity including the production of Impact Reports and annual university reports, and ensuring the impact microsite is kept up to date.
• To prepare reports on the performance of the charity, collating data and presenting it in clear formats for a variety of internal and external audiences including: staff delivering the programme; Regional Operations Managers; the charity’s Senior Leadership and Senior Management teams; Trustees; Donors; University partners.
• To develop and maintain expertise in research and evaluation methodologies
• To keep abreast of research and policy developments in relation to the higher education and charity sectors.
• To lead on developing and delivering Impact training for new and existing staff. 
• To support the management of IntoUniversity’s Salesforce database including the maintenance of database records, creation of new features, producing and analysing reports, supporting and training staff in itsuse, and reviewing the effectiveness of the database as a monitoring tool. Salesforce training will be provided.
• To support members of the delivery team with Salesforce queries and requests for data and analysis.
• To represent the charity at relevant conferences and events.
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
• To maintain the ethos and values of the charity and positively promote the work and activities of the charity at all times.
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities document.

As a Social Media Officer, you will manage our social media channels, ensuring they're filled with inspiring and engaging content that connects with our wide range of audiences. You'll have the opportunity to grow our online presence and strengthen the community of supporters advocating for those affected by MND.

You will develop and publish accessible digital content that reflects our brand. You'll be 'the voice of the Association' on social media, protecting our reputation and ensuring our channels remain professional, positive, and compliant with GDPR and copyright laws.

You will collaborate with teams across the organisation to ensure coordinated and effective social media activities, whether providing full support or offering guidance. The role will also include providing support and training to staff and volunteers in their use of social media. Additionally, you will play a key role in implementing our social media strategy.

Regular monitoring of social channels, responding to engagements, and fostering positive relationships are all part of the role. You will also produce reports to measure campaign success and provide valuable insights for future planning.

Occasionally, you will be asked to provide out-of-hours social media support as part of a rota.

Hybrid Working Expectations: 1 day per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.

What are we looking for?

Significant experience managing social media platforms in a professional setting, both through organic and paid techniques. Excellent written communication skills to create engaging content that speaks to diverse audiences while maintaining our brand's tone of voice.

Ability to handle multiple tasks, balancing deadlines and priorities with ease. You will also need to work well with others, building strong relationships with both internal and external stakeholders.

You'll support graphic design and video editing. Knowledge of digital accessibility and an awareness of social media trends is essential. You should be comfortable using data to influence future planning and have a broad understanding of safeguarding in digital spaces.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

•  28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of managing social media platforms in a professional environment using organic and paid techniques.
• Excellent written communication skills enabling effective and adaptive messages across various platforms to diverse audiences, ensuring brand tone of voice.
• Able to develop both internal and external relationships, working collaboratively with a wide-ranging stakeholder group.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that competence or give an example to support your suitability.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received.

If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

Successful candidates may be subject to a DBS check depending on role requirements.

Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

Job Description – Senior Network Fundraising Manager 

Reporting to: Head of Fundraising

Location: London/Hybrid - in person working on Mondays (either head office or local network office), with flexibility of home/office for the remainder of the week

Contract: Permanent

Hours: 35 Hours

Salary & Grade: 4LCO/£50,823-£53,498

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role

The Senior Network Fundraising Manager is a new and vital role, created to maximise income generation across FareShare’s national team and 18 Network Partners. This role is integral to driving collaboration and establishing a strategic approach to fundraising across multiple sites.

FareShare has a vibrant national fundraising department that has consistently grown the organisation’s new and existing income streams in recent years. As we have grown, so have our regional delivery partners, who are independent charities, each investing in their own fundraising to sustain larger operations. The Senior Network Fundraising Manager will join FareShare’s Fundraising Leadership Team to enhance these efforts through strategic collaboration and clearly defined ways of working to maximise opportunities across our income streams.

Central to this role is the development and co-design of a strategic plan for fundraising across FareShare and our Network Partners. This plan will ensure we are better equipped for income generation, adopting consistent ways of working and a co-ordinated approach, which avoids overlapping our respective audiences and keeps the supporter at the heart of our decision making. 

The Senior Network Fundraising Manager will facilitate and coordinate fundraising activities across multiple partners. This requires involving and inspiring key stakeholders, managing conflicts, setting clear expectations and responsibilities and driving continuous improvements to the way we work together. The role will ensure that the tools, frameworks, resources, monitoring and evaluation methods, and relationships are in place to successfully share information, champion successes and build new funding opportunities across FareShare and our Network Partners.

The role offers a fantastic and unique opportunity to develop a new strategic approach to fundraising across multiple charity partners, operating under the same brand and mission. You will have a strong track record in income generation, and experience or understanding of organisations working together in a federative structure. Cross-team collaboration is crucial to the role, and you will demonstrate strong relationship building, communication and influencing skills.

Main areas of responsibility

1. Lead the development of a Network Fundraising Strategy, incorporating co-designed ways of working and objectives across FareShare Network Partners.

2. Lead on culture change and new ways of working to ensure network partners are consulted and considered in all new fundraising activity.

3. Manage and coordinate FareShare’s monthly forum of network fundraisers and foster a culture of best practice, collective effort, collaboration and learning.

4. Identify network-wide investment projects and support the development of joint funding bids to secure significant income for FareShare and our partners.

5. Ensure national fundraising activity gives full consideration to network fundraising and its potential to be delivered locally.

6. Investigate and take learnings from how local fundraising activity could grow and be delivered nationally.

7. Stay abreast of all Network Partner fundraising activity, financial performance and longer-term business plans.

8. Act as the main point of connection for the flow of information between Network Partners and FareShare’s national fundraising team.

9. Champion the work of the network fundraising teams in cross-department and cross-organisation forums.

10.  Track progress against strategy objectives and regularly review ways of working.  

11.  Play an active role in the leadership of FareShare’s fundraising team and the delivery of our national fundraising strategy.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with the below criteria.

Essential Criteria

• Experience of implementing fundraising strategy and operational activities in at least one of the following areas; community & events, trusts & grants, individual giving, major donors or corporate partnerships.
• Excellent interpersonal skills with the ability to advise, influence and inspire internal and external stakeholders at varying levels.
• Experience of managing stakeholders through a period of change and consultation.
• Experience of establishing fundraising frameworks that can be applied and delivered both nationally and regionally.  
• Proven experience of sequencing activities to ensure approaches are tested and evaluated before rolling out more widely.
• Strong written and verbal communication skills, with experience in presenting confidently to a range of stakeholders.
• Proven team player, who displays a collaborative approach and can motivate and generate enthusiasm among diverse groups of people.
• A self-starter with proven ability to use initiative, prioritise and demonstrate a problem-solving approach.
• Ability to assimilate and communicate complexity in a simple and compelling way.
• Ability to meet objectives and tight deadlines.
• Ability to report and forecast financial performance.
• Good knowledge of the UK’s not-for-profit sector and funding landscape.

 Desirable Criteria

• Demonstratable experience of working for a charity that operates under a franchise / regional network model.
• Demonstratable experience and knowledge in high-value fundraising (trusts, grants, statutory, corporate & philanthropy) and bid writing.  
• Demonstrable interest in, and understanding of, food waste and surplus redistribution.
• Experience of coordinating a network of organisations with shared objectives.

Competencies and behaviours

• Motivation towards, and interest in, FareShare’s mission.
• Problem solving ability, able to think laterally and creatively.
• Highly motivated, comfortable working independently and using initiative, as well as being an enthusiastic team player contributing to group tasks and team working.
• Determined, professional, friendly and resourceful.
• Willingness and ability to travel to FareShare locations around the UK regularly.

FareShare’s head office is in central London and we expect the successful candidate to be able to travel in at least 1 day a week. More flexible arrangements can be discussed in the recruitment process. 

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. 

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Child and Family Specialist role is part of an exciting and innovative partnership with the London Borough of Ealing to provide an early intervention service in the community and in schools to children, young people and their families. The Ealing Early Intervention Service has been commissioned to provide direct and systemic work to address moderate mental health needs.

The Child and Family Specialist will work in partnership with schools, children and families to assess and respond to the psychological needs of children experiencing social, emotional, mental health or behavioural difficulties through undertaking assessments and providing interventions. The post-holder will also: provide specialist advice and support to school staff in the identification of mental health needs of children and accessing appropriate resources; and actively contribute to outcome monitoring and service improvement.

This is an exciting opportunity to work in a commissioned service delivering direct interventions for young people and their families. The post-holder will offer a range of clinical activities to address mental health needs in children and young people, including direct individual and group work with young people and parents/carers and joint work with other professionals.  The clinical case presentation is mostly moderate risk and requires insight into handling complex clinical cases (e.g. neurodiverse and trauma-inform practice) and appropriate responses to safeguarding concerns.

The Child and Family Specialist will join a small team of 12 people in a fast-paced working dynamic. The post-holder will be supported through supervision and will deliver consultation, training, and workshops to non-mental health staff.

Location

Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at Greenford Service Centre (UB6 9LB) and occasionally at Anna Freud, 4-8 Rodney Street, London N1 9JH.

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 30 September 2024.

Notification of interview

Shortlisted applicants will be notified no later than Monday 7 October 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Friday 11 October 2024

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Elrha is a global organisation dedicated to finding innovative solutions to complex humanitarian challenges through cutting-edge research and innovation. We are seeking a passionate and skilled Management Accountant to join our dynamic Grant Operations and Finance (GOF) team.  

About the Role:  
You’ll play a key role in supporting our work by ensuring smooth, high quality financial management and reporting. Working closely with the Head of GOF, you'll contribute to the success of our programmes by overseeing financial activities, audits and the improvement of financial processes.  
This is a role where you can make a meaningful impact, not only within our organisation but on the global humanitarian landscape. You'll have the chance to work on important projects that directly support our humanitarian aims while developing your skills in a supportive and collaborative environment.  

What you’ll do:  

• Lead on key financial activities, including management accounting, financial reporting, and grant audits.  
• Support the operational aspects of grant management by ensuring effective financial planning and monitoring.  
• Improve and streamline financial processes for greater efficiency.  
• Manage complex funding arrangements, including grants from institutional donors, and ensure compliance with financial and donor requirements.  
• Collaborate with teams across the organisation, using your financial insights to support decision-making.

What we're looking for:

We welcome applicants from all backgrounds and experiences, especially those with a genuine passion for humanitarian work. We’d love to hear from you if you:  

• Are a qualified (or part-qualified) Accountant (CIMA, ACCA, ACA, CIPFA or equivalent) with proven management accounting experience, ideally within the charity or not-for-profit sector.  
• Have experience managing budgets and financial information, especially in environments with complex funding.  
• Are familiar with the financial management of grants from institutional donors, ideally within international aid or humanitarian settings.  
• Understand risk management and audit processes.  
• Communicate clearly and effectively, both with financial and non-financial colleagues.  
• Are skilled in Excel and other Microsoft Office tools.  
• Have a personal or professional interest in humanitarian or development sectors, demonstrated through academic studies, volunteering, or work experience.  

Additional knowledge in grantee financial management, IATI standards, and accounting principles for charities would be a bonus, but not essential.  

Why Join Us?  
By joining Elrha, you’ll become part of an organisation that is making a real difference in the world. We believe in supporting our team to thrive, offering opportunities for professional development, collaboration, and growth. We work remotely with access to our offices in London, Cardiff, Edinburgh and Manchester if you prefer to be office based. We offer flexible working patterns to support you with balancing other commitments.    
If you're looking for a role where you can apply your financial expertise to help solve real-world problems, we want to hear from you!  

 Note for applicants:  

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.  
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.  
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.  

Closing date: Sunday 6th October 2024  
Interview dates: Tuesday 15th & Wednesday 16th October (online)  

We reserve the right to bring the closing date forward if we have sufficient high-quality applications. Please get your application in as early as possible. 

We are looking for a Corporate Performance and Reporting Manager in our Clerk of the Parliament’s Office at the House of Lords. This is an exciting opportunity to use your strong analytical skills and flair for communicating and engaging a range of stakeholders, to drive progress against our strategic objectives and report on our performance.

This is a hybrid working opportunity where you will work on-site at Parliament 3 days per week, with 2 days per week working remotely. This is a fantastic role for someone who enjoys working with varied and high volumes of data, can build strong relationships across a large organisation and can work in a fast-paced, unique environment.

You’ll be accountable for –

• Acting as operational lead for the Administration’s approach to corporate performance management, including the implementing and reviewing of the House’s performance management framework.
• Building partnerships with Heads of Office, service leads and others across the House to embed, co-ordinate and continuously improve performance metrics and baseline performance.
• Providing a leading voice in the co-production of the quarterly performance report to the Management Board and Finance Committee.
• Embedding performance measuring and reporting approaches that meet the best functional standards, using a range of management data to provide accessible and actionable insights.
• Working with other colleagues across Parliament to help to ensure that other performance monitoring processes allow for comparison.
• Working with Parliamentary Digital Service, and the House of Commons to develop common practices for Corporate Performance Management across Parliament.

If this sounds like something you would like to hear more about, please apply below.

What we’re looking for

• Corporate Performance Management knowledge including relevant experience of corporate performance management and corporate governance processes.
•  Strong Analytical Skills including the ability to gather and interpret complex information from a range of sources with differing data quality, visualising data to present the data in a meaningful way to both technical & non-technical audiences.
• Communication Skills such as the ability to find accessible, insightful and creative ways to present data in order to support the production of timely, credible and concise reports through a range of delivery modes.
• Building stakeholder relationships, with experience of developing effective working relationships and working collaboratively across a range of stakeholders in a complex environment, including with senior managers.
• Personal effectiveness with excellent organisational and time-management skills, with the ability to manage your own time and deal effectively with conflicting demands.
• Organisation and forward planning including experience of planning schedules of work and liaising with others to ensure deadlines are set, maintained, and met.

It would be even better if you had…

• Relevant corporate governance/performance management qualifications
• Experience of working in the public/parliamentary sector

The job description provides full details about the role and what we are looking for.

What you’ll get in return

• 30 days annual leave (increasing to 35 after one years’ service)
• Generous pension scheme
• Discounts from well-known brands and retailers
• Parliamentary health and wellbeing programme
• The opportunity to witness history in the making!

The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:

• Make laws
• Check and challenge the actions of the government through questions and debates
• Investigate public policy and provide a forum of independent expertise

Please complete your online application by 23.55pm on Sunday 29th September 2024.  

If you require any reasonable adjustments during the application process, please contact us.

Job offers are standardly offered at the minimum of the salary range.

The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status. The Administration will also consider flexible working arrangements and reasonable adjustments.

We welcome and encourage job applications from people of all backgrounds. For this role we particularly welcome applications from groups which are currently underrepresented within the team, including applications from Black, Asian and ethnic minority candidates and candidates with disabilities.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation.

About the role

We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.

You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.

About you

We’re looking for someone with experience of volunteer engagement and development.

You will ideally have:

• A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
• Outstanding organisational and project management skills, able to operate at a strategic level
• Experience of building relationships and partnership working within the third sector
• Knowledge of the legal, financial and governance framework within which third sector organisations operate
• A passion for supporting brain injury survivors, carers and families and the charities that support them

The full role profile and person specification is available to download below.

Benefits

 As a staff member at Headway UK, you’ll have access the following range of benefits.

Financial Security

• Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working
• We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

 This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.

If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.

 About Headway – the brain injury association

Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.

Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.

We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.

The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.

Safeguarding

 At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion

We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway and we look forward to getting to know you!

Next steps

• Closing date: Sunday 29th September 2024
• Shortlisting date: Week commencing 30th September 2024
• Interview: 10th and 11th October 2024

Headway is an equal opportunity employer.

Registered Charity No: 1025852

No agencies please

Home and Well Adviser

Hours: 20 hours per week (some flexibility)

Salary: £25,000 pro rata

Location: At home with some time in the Petersfield Citizens Advice office (GU32 3HH) and Petersfield Hospital (GU32 3LB)

Responsible to: Head of Advice 

Are you passionate about helping vulnerable people – especially those in poor health – access the support they need? If so, this may be the role for you!

Home and Well is a project developed by Citizens Advice Hampshire, in partnership with a range of other agencies, and has been running successfully over the last year. Building on this success, Citizens Advice East Hampshire is looking to recruit an adviser to support vulnerable people at risk of hospitalisation and support for those in the Petersfield Hospital and in the community.

The position of Home and Well Adviser is offered on a fixed-term contract to the end of March 2026 The role is part-time, 20 hours a week with a requirement to attend Petersfield Hospital at least once a week.  Training will be provided for the right candidate.  As this involves working with vulnerable members of the community, a DBS check will be required.

The role will also support people with Priority Services Registration, providing initial financial assessments, introducing them to utility company payment schemes, giving fuel poverty advice, and related support. You will have excellent communication and IT skills, be able to collate statistics, manage your targets and develop working relationships effectively. Full training will be provided for the right candidate.

Closing Date: 7th October 2024 at 12 noon 

Interview Date: to be held on 15th October 2024 in the Bordon Citizens Advice office (GU35 0BS)

Please contact Citizens Advice East Hampshire for an application pack.

Please note that CVs will not be accepted as part of this application

We have a exciting opportunity for a Relief Store Manager to join us.

It’s a busy and varied role where no two days are the same. You’ll have the opportunity to see how each shop is run, work with some amazing teams and make a vital contribution to the care the at the Hospice and within the community.

If your looking to progress your career in retail and gain experience of a field position, this could be the role for you!

You would be covering and supporting the shops in our Central Area, the areas range from Horfield, Gloucester Road, Keynsham, Totterdown, Whitchurch, Fishponds and more.

The details:

• Salary: £26,279 up to £28,429 FTE per annum, dependant on experience
• Hours: 37.5 hours per week, 5 days in 7
• Permanent role

Key responsibilities:

• Holding and covering the role of a Store Manager on an interim basis wherever required within our Central Area shops 
• Adapting your leadership style and approach to individual store situations and circumstances to effectively lead, coach teams and volunteers
• When supporting or covering stores, to ensure that the Hospice’s operational, health and safety, people and volunteer policies and procedures are being followed
• Delivering consistently high retail standards
• Actively supporting and demonstrating our values through your role
• Promotion of diversity and gender rights

What we are looking for:

• To be able to be flexible, pro active and to be able to adapt to ever changing needs
• Ideally, you will bring previous retail experience, gained at managerial / supervisory level
• Commercial awareness and demonstrable experience of managing a team, volunteers and delivering outstanding customer service would be equally advantageous
•  A genuine interest in fashion and charity retail
• Ability to earn trust, motivate, build rapport and provide leadership within short timescales
• High levels of organisation with a proactive approach
• Open and adaptable to change and able to support others through it
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets

If you are someone who is driven, motivated, who puts customer service at the forefront and wants to make a difference...we want to hear from you! 

We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.

Due to the nature of the work involved, this role is exempt from the ROA and all job-holders are required to undergo a Disclosure and Barring Service check.

Sense has an exciting opportunity for a motivated individual to join us as our National Events Manager on a 6 month fixed term basis. You will be working flexibly between home and our head office in King's Cross, London.

We are looking for an experienced and proactive events manager to join our ambitious National Events team. This role will manage the recruitment, marketing and logistics of events within our National Events portfolio including our largest event, London Marathon, managing a team of 500 and raising over £1M, alongside managing events such as Paris Marathon. This role also manages one direct line report and has strategic oversight of their events. of the events that they manage.

 Key responsibilities include: 

• Successfully manage allocated events in the National Events portfolio, ensuring the events achieve their financial targets and generate net income and ensuring their continued success into the future. 
• Working with the Head of Events to set and regularly monitor income and expenditure budgets, putting mitigation plans in place when needed. 
• Lead on the product development of one to two new Sense-owned challenge products to re-engage warm supporters and engage cold audiences through smart data analysis and a good understanding of the challenge events market.
• Line manage a National Events Fundraiser, ensuring that they are achieving their core objectives, reach the KPIs for their Events and supporting their professional development. 
• Lead on the development of the role’s event marketing, promotional and communication plans, ensuring these are fully implemented and adhered to. 
• Play an active role in events strategy and planning meetings, contributing viable and carefully evaluated ideas and opportunities. 
• Recruit and steward event participants and support other colleagues with this, as required.
   

Key skills and experience

• Extensive experience of successful events fundraising
• Experience of managing a variety of fundraising events with large volumes of participants
• Demonstrable experience of budgeting and financial reporting.
• Considerable involvement in strategic event planning.
• Proven experience in evaluating current events and implementing these learnings in future project plans.
• Experience in evaluating new event fundraising opportunities.
• Excellent organisational and administrative skills with an ability to prioritise, plan and manage a complex and varied workload
• Able to manage and analyse events and participant data via database management systems
• Excellent networking and interpersonal skills with the maturity and ability to communicate with a wide range of supporters, colleagues, supplier etc.
• A willingness to travel in the UK and to attend and assist at events during evenings and weekends, for both the national and community teams
• Highly organised, efficient, methodical approach to work with strong organisational skills and attention to detail
• Flexible enough to work on own initiative but also team focused
• Supportive, reliable and enthusiastic team member

For a full job description and person specification, please see the link on the left hand side of the page.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey.  We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support.  Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.

The service you will work in enables NHS Talking Therapies (TT) services in Hounslow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work.  As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.

A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.

Why Twining Enterprise?

Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
• Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
• Knowledge and experience of working in a health or social care setting.
• Evidence of basic counselling skills.
• Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
• Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
• Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
• Able to present confidently to external stakeholders and partners at various levels.
• Proven ability to work effectively and be accountable in an outcome-driven environment.
• Ability to collect and report data to support service performance and evaluation.
• Excellent computer skills including ability to utilise database and Microsoft packages.
• Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
• Knowledge of employment and disability related benefits.
• Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
• Willingness to travel in designated Borough of Hounslow.
• This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

The role holder must also:

• Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
• Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
• Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
• Receive regular supervision and training to meet individual, team and organization's needs.
• Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
• Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.