Head Of Community Services Jobs in Belfast

Purpose of the post

Reporting to the Head of External Affairs, this is a pivotal role that is integral to demonstrating the value of health data research. You will work hand-in-hand with the Communications team and the HDR UK research community to tell the compelling story of data in health research and showcase the impact of HDR UK research programmes.

You will help deliver the institute’s communications strategy, working with colleagues to manage a range of tools and channels, including media relations, digital communications, social media, email, publications and events, to reach audiences across academia, NHS, industry, charities, as well as patients and the public.

This is a unique and exciting opportunity for an experienced science communications professional to lead and deliver communications on cutting-edge research using health data and demonstrate the tangible difference it is making to people’s lives.

We are seeking an individual with a proven track record in research communications who has successfully worked on complex, scientific projects with multiple partners. The successful candidate will share our values, have strong influencing and collaboration skills and be comfortable with working at pace, moving quickly to prioritise resources where needed. The role manages a Content and Communications Officer.

Communications at Health Data Research UK

Communications and External Affairs is a key enabler in supporting HDR UK’s mission. Our aim is to unite our audiences in the benefit of transforming the secure use of the UK’s health data in research to improve people’s lives.

Main responsibilities for the role

• Implement HDR UK’s communication strategy with a specific focus on communicating scientific and research impact.
• Horizon scan for opportunities to share research impact that demonstrates the value of health data research and the role of HDR UK in this sector.
• Lead, motivate and line manage the Content and Communication Officer, supporting their development in their role.
• Build and maintain networks with researchers across the UK involved with HDR UK research programmes, working with them to identify stories and create accessible content for our target audiences.
• Establish effective relationships and work in partnership with communication, policy and programmme teams across the institute and partners.
• Working with Patient and Public Involvement and Engagement colleagues, ensure our work across communications is shaped by patients and the public as needed.
• Work with the Director of Communications and External Affairs, project manage a branding project for HDR UK with an external agency
• Develop and deliver a new Impact Report for the institute to be launched at a stakeholder event in January
• Manage media relations at HDR UK to gain maximum positive coverage for the institute, manage reputational risk and respond effectively to media interest.
• Research, write and create engaging scientific content in the form of news stories, press releases, features, case studies, videos and podcasts.
• Provide strategic communications support and advice for senior colleagues within Health Data Research UK
• Maintain media and communications contact lists in our media monitoring system and provide updates on the latest news and media coverage.
• Commission external suppliers to support delivery of Health Data Research UK’s science communications and manage these relationships.
• Ensure projects are delivered within set budgets.
• Ensure all communication materials produced for Health Data Research UK adhere to the brand guidelines, helping to ensure the reputation of Health Data Research UK and its partners are maintained.

Knowledge, skills and experience

Experience

• Experience of creating and delivering successful scientific communications strategies and plans
• Ability to understand health research, process complex information and present targeted messages to different audiences.
• Experience in media relations or journalism in health, science, environment or related areas.
• Experience of producing high-quality content for online and offline channels.
• Experience of developing and managing traditional and innovative communications channels.
• Demonstrable experience of managing website content, including use of CMS.
• Experience of managing issues under time pressure, ensuring statements and briefing materials are prepared.
• Line management experience.
• Experience of commissioning and managing suppliers and prioritising resources.

Skills

• Excellent written and verbal communication skills with the ability to communicate scientific content effectively and confidently with people at all levels.
• Excellent project management skills and experience with a proven track record of delivering challenging projects on deadline.
• Exceptional attention to detail with the ability to produce high quality materials.
• Excellent interpersonal skills and ability to handle sensitive issues positively.
• Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment.
• Confidence to handle high-profile media enquiries and to advise spokespeople on messages and challenging situations.
• Strong analytical skills to evaluate impact and deliver continuous improvement.

Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.