Grant Programme Manager Jobs
Wandsworth Oasis seeks a suitably experienced senior leader to become their next CEO to lead the organisation in its next phase of development and the continued delivery of its mission to achieve positive impact for people living with HIV or AIDS.
About Wandsworth Oasis:
The roots of today's charity grew from one shop, on Battersea Park Road, opened in 1992. The shop's objective was to raise funds to support the Wandsworth Oasis AIDS Care Centre. As we grew, our trading charity was formally set up and from there other shops were opened. For over 20 years now, we have been supporting a number of London-based charities that align with our mission of supporting people living with HIV, raising awareness for prevention of HIV infection and challenging stigma.
About the role:
Salary: c£60,000 pa fte (c£48,000 pa actual salary)
Hours: 30 hours per week/0.8fte
Location: Tooting, London SW17. Hybrid working by agreement.
Benefits: 33 days annual (including 8 bank holidays) pro-rata; 6% employer pension contribution
Contract: Permanent (6 month probationary period)
We are happy to consider flexible working arrangements and job-share candidates
The CEO will be reporting to the Co-Chairs and directly line managing the Head of Income Generation and the Finance Manager. The post holder will have responsibility for the management and statutory compliance of the organisation which is a registered charity and company limited by guarantee. The CEO is responsible for the day-to-day operation of the organisation as delegated by the Board, including the management of people and resources and operation of the shops. The CEO fulfils a critical support role to the Board in relation to governance requirements and will be expected to facilitate the development of strategic plans, ensure the sustainable and strategic management of the organisation in collaboration with the Board and, when appropriate, obtain external professional advice.
Responsibilities will include:
Mission and Strategy:
- With the Board and staff, shape the organisation's strategic and operational plans and lead their successful implementation.
- Optimise income streams and reserves to guarantee the charity's sustainability and development.
- Manage Wandsworth Oasis's grants programme to organisations and individuals, from application stage through to reporting from grantee organisations to ensure they achieve measurable impact.
Leadership and Governance
- Promote and role-model a positive and professional and compassionate workplace culture
- Work with the Co-Chairs to develop the Board and good governance practice and upholding regulatory requirements.
- Oversight of volunteer strategy and ongoing management of volunteers
Influencing and External relations
- Champion prevention of HIV, removal of stigma associated with HIV and the need for high quality support for people living with HIV.
- Maintain Wandsworth Oasis's external profile and influence with grantee organisations and applicants, other organisations in the HIV space, local stakeholders and networks where the charity operates.
How to Apply:
Charity People Ltd is acting as a recruitment agency advisor to Wandsworth Oasis on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack from Senior Appointments at Charity People.
Closing Date:
Applications must be submitted by Monday 7th October
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Corporate Partnerships
Manager: Director of Income & Engagement
Direct reports: 4
Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)
Salary: £50,000 - £54,000
Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.
Contract: FTC for 1 year (maternity cover)
Overall purpose
The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.
As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.
You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.
You will be:
- a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
- a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
- an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.
The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.
This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Communications and Engagement Officer
Location: Birmingham, London or Greater Manchester
Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)
Hours: 37.5 hours per week
Contract: Permanent
Overall purpose
This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.
You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns.
There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.
You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)
A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:
- increases our visibility and influence
- showcases our impact
- inspires members of the public to help refugees build new lives in the UK
- engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.
You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.
With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The postholder is responsible for the strategic leadership, development and management of all fundraising and commercial activity for Charlton Athletic Community Trust (CACT). The key areas of focus will be:
- Developing and implementing a fundraising strategy, to support CACT strategic objectives
- Leading a skilled multi-disciplinary team, including bid-writing, marketing and communications, to achieve agreed goals and added value
- Securing and profiling high-level individual donors/groups/companies, evidenced through robust and sustainable partnerships, which result in substantial financial returns to CACT
- Strengthening other approaches to fundraising, including regular giving and legacy donating
- Analysing CACT’s approach to bid-writing, with other senior leaders, re-purposing to maximise grant income and programme delivery aligned to our strategic priorities
- Achieving financial income targets, specifically meeting stretch unrestricted income targets
- Actively participating in strategic policy development at CACT, as a member of the Senior Management Team
Working with the commercial team of Charlton Athletic Football Club on joint opportunities to generate revenue from commercial partnerships and Club events.
Any job offer is subject to satisfactory employment references and Disclosure and Barring Service (DBS) check.
To apply for this role, please send a completed application form detailing how you meet the requirements of the role and an equal opportunities form as described on our website.
CACT is committed to the safeguarding of its staff, volunteers and young people. Any job offer made is subject to satisfactory references and DBS check.
Closing Date: 04/10/2024
Applicants to be shortlisted as and when they come in by the Executive Management Team.
- Salary: £30,000 - £33,000 per annum at 1.0 FTE (or pro rata equivalent if part-time).
- Working pattern: This role can be full-time or part-time at 0.8 – 1.0 FTE (30 – 37.5 hours per week). Flexible working requests will be considered.
- Contract: Permanent with a 6 months probationary period.
- Team: Operations Team
- Location: This role can be remote, hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days each month, as well as be able to regularly (at least weekly) travel around the country to meet clients and their families in person. At least 1/3 of the families we support are currently based in London/South East but are dispersed across England and Wales.
- Reporting to: International Safeguarding and Protection Manager
Safe Passage International (SPI) is recruiting an Arrivals and Social Support Worker to support to continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
This Arrivals and Social Support Worker will work with young people and families to support them in their reunification and arrival to the UK. This legal casework is facilitated by our UK Legal Team and covers a range of geographic regions inside and outside of Europe, including responding to emerging crises such as working to support people fleeing Afghanistan, Ukraine, Sudan and Palestine.
Reunification and resettlement is a difficult process. This role will involve conducting pre-arrival needs assessments, preparing the family for the reunification, and supporting them after they arrive in the UK. The Arrivals and Social Support Worker will also help young people and families transition into their new life, by supporting them with the practical and emotional aspects of resettling in the UK. You will work with the family and professionals and act as a bridge into longer term services and support. This role will also provide social support on a case-by-case basis for others in vulnerable situations, including family members pre-arrival, as well as to those on our Young Leaders Programme. This is a challenging and extremely rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong social support skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. This position will have a dedicated training budget and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital statuses (or non) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal chat about the role and your experiences, please read through the Job Application and Guidance document attached below. Alternatively, for more information, please visit the job advert for this role on our website.
How do I apply?
Please visit our website for more information and click on the attached documents to read the full Job Description & Person Specification alongside our ‘Application Questions and Guidance’ below.
Closing date: Sunday 13th October at 11.59 pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
The British Society for Haematology is the largest UK multidisciplinary Haematology Society. Activities include running events and courses (including their flagship Annual Scientific Meeting) providing online educational tools, producing guidelines, awarding grants and raising the profile of Haematology.
Location: Angel, London. Hybrid working (2 days office-based)
Salary: £30,000 - £36,000
As Senior Education Officer you will support the development, delivery and evaluation of the Society's education programme. This includes organising online and in person training sessions and coordinating the development and maintenance of online education resource.
Key responsibilities include:
* Maintaining an overview of Society education projects and providing input as required
* Playing a key role in the development and delivery of the Society's education programmes (online and in person events, online learning resources). This includes preparation of minutes and agendas, following up on action points and organising committee meetings as well as administering the events programme.
* Working on developing the e-learning platform and ensuring that the education pages of the website are kept up to date, working with editors to approve and add images and case reports, including the adding of internal and external meetings and new educational resources.
* Dealing with phone and email queries related to education and events.
* Acting as the main interface between the Committee and the professional conference organiser.
* Supporting the production of the Annual Scientific Meeting for example proofreading of documents, and user acceptance testing of online functionality such as registration and abstract systems, interactive programme and conference app.
The successful candidate will have experience in project management, event logistics and management, both online and in person and will be happy working with third party suppliers, as well as volunteers, with the ability to work with a diverse range of people at all levels. Excellent written and verbal communication skills are key as is experience of CMS and updating websites. Experience working with e-learning platforms/LMS would be beneficial but is not crucial.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
CEO Opportunity at Mentell
Due to the exponential growth in service demand and revenue streams, Mentell is seeking to recruit a CEO to oversee the charity's short/medium and long-term objectives – primarily to increase the number of men being served by its activities each week.
The successful candidate will be comfortable working in a small team and possess excellent communication skills to keep the trustee board updated.
Mentell is looking for a proven charity leader with a can-do attitude who wants to work within a dynamic and ever-changing funding landscape with the imagination and willingness to hold the vision for the charity and keep the organisation accountable to its mission.
The role requires the successful candidate to combine providing effective strategic leadership with a willingness to get their hands dirty and engage with various day-to-day tasks. At the heart of the CEO’s role will be overseeing the delivery of all Mentell programmes, including its weekly in-person and online groups and its community activities and awareness raising – all in line with the charity’s strategic aim of increasing the number of men being served; i.e. ‘Bums on Seats’.
About the Role
Experience in a VCSE leadership position is essential. The role offers an excellent opportunity to immerse yourself in a fast-growing organisation with the support and backing of a forward-thinking trustee board. You will ultimately act as the gatekeeper for all new business (bids, tenders, commissioned work) and work with the Head of Projects & Fundraising to identify and build strong ongoing partner relationships. Therefore, the successful candidate must possess the people skills to build strong connections within the existing team and be able to represent the whole charity when presenting our service.
Key Responsibilities
- Ensuring a joined-up approach between communities and programme teams leads to the delivery of a seamless journey for men, from initial awareness of their mental health needs to attendance at a circle, whether online or in-person.
- Develop, implement and continually appraise the plan for ongoing service growth – geographically and through pursuing and building new partnerships.
- Ensure that raising awareness of issues relating to men’s mental health remains a golden thread running through the charity’s entire work and communications, irrespective of whether it results in men accessing Mentell’s services or those of another organisation.
- Work with the Head of Projects & Fundraising and Community Manager to ensure a pipeline of funding from grants, philanthropy, donors and community fundraising.
- Oversee and increase the impact of effective and innovative communications via website, social media and hard-copy promotional materials.
- Take responsibility for all aspects of charity and other statutory compliance.
What We’re Looking For
- Outstanding leadership skills proven within a charitable context.
- Demonstrable ability to develop and establish new organisational processes and frameworks.
- Demonstrable track record in supporting a strategic approach to fundraising, including the production of grant applications, personal/community fundraising and building effective relationships with key funders.
- A clear understanding of and passion for raising awareness of the needs of male mental health services, including lived experience of its challenges.
- Ability to work with and facilitate the work of trustees, staff and a wide range of volunteers.
Salary and terms
- 25 hours per week, spread over four days
- Salary (pro rata) - £47,000 to £52,000 per annum.
- Based primarily in our central Stockport office.
Application Process
To Apply - Download the Recruitment Pack attached to this advertisement.
- Please provide a CV (no more than 3 sides A4) together with a supporting statement (also no more than 3 sides of A4).
- Your supporting statement should include details of why you wish to apply for the post & how you would make a difference to Mentell. It is important that you address the items on the person specification (page 8), giving examples of experience or skills wherever possible.
- Send your application (CV/Statement/Monitoring Form) by 9.00 am on Monday 7th October 2024
If you would like to discuss any aspect of this post, you can book a conversation with our Interim CEO Nick Moore - Nick will only be available from Monday 30th September.
Interviews will be held in central Stockport on 16th/17th October 2024.
Join Mentell and contribute to a significant cause at an exciting time of growth and development in our men’s mental health charity.
Please provide a CV (no more than 3 sides A4) together with a supporting statement (also no more than 3 sides of A4).
Your supporting statement should include details of why you wish to apply for the post & how you would make a difference to Mentell. It is important that you address the items on the person specification (page 8), giving examples of experience or skills wherever possible.
Send your application (CV/Statement/Monitoring Form) by 9.00 am on Monday 7th October 2024
If you would like to discuss any aspect of this post, you can book a conversation with our Interim CEO Nick Moore via the details in the recruitment pack - Nick will only be available from Monday 30th September.
The client requests no contact from agencies or media sales.
I am thrilled to be working with The Anne Frank Trust who are seeking a dedicated and enthusiastic Philanthropy Officer to join their team and help advance their mission of empowering young people to challenge all forms of discrimination.
Philanthropy Officer
Salary: £30,500 FTE per year (including London weighting)
Location: Hybrid / London office (located in Kentish Town)
Permanent
Full-time: (37.5 hours per week), with occasional evening/ weekend activities.
Hybrid working: 2 days in the office per week
Some travel required
Do you have a burning passion for making a positive impact in the world? Do you believe in the transformative power of education in combating prejudice and discrimination?
About the Charity
At the Anne Frank Trust, they are singularly focused on educating young people to develop positive attitudes towards their diverse peers. By sharing the inspiring story of Anne Frank, they motivate young people to become peer educators and champions for equality, impacting over 100,000 pupils annually.
The Anne Frank Trust was founded by members of the Jewish community and comprises a diverse team that extends its reach to all communities, aiming to challenge prejudice in every form. Their programs have yielded remarkably successful outcomes, with 87.6% of participants reporting more positive attitudes towards at least one other group of people different from themselves.
The Role
In this role, no day is the same. You will be involved in various exciting projects and campaigns to mark upcoming milestones. As the Research and Philanthropy Officer, your responsibilities will include managing a portfolio of funders, developing high-quality funding proposals, reports, and thank-you communications. Collaboration with the Philanthropy Manager and the wider team to achieve fundraising goals will also be vital.
What We're Looking For
We are seeking individuals with proven success in writing grant applications and conducting desk-based research, along with exceptional writing, research, and organisational skills. Self-motivation, enthusiasm, and a commitment to equity, diversity, and inclusion are essential, as well as a passion for fundraising and the work of the Anne Frank Trust.
As part of our EDI commitment, we do need all candidates to be comfortable with the International Holocaust Remembrance Alliance definition of antisemitism with all its examples.
Please refer to the Holocaust Remembrance resource and the working definition of anti-semitism and ensure you read this before proceeding to apply.
The application process is CV and Supporting Statement. In the first instance, please send your updated CV to Katharine at Charity People for more information or contact Katharine for an informal confidential chat about the role and to hear more about the next steps. As this role has been live before we are operating on a rolling basis so do get in touch asap as the role may close early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across other sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to drive [KB1] reform.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, particularly in diverse geographies, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Context
Through our flagship report and Gender and Health Index, GH5050 provides the only birds-eye view of gender, inclusion and equality in the global health system today. The report assesses 200 organisations annually across a core set of variables on policies and practices to tackle power and privilege imbalances within the workplace, the gender and geography of organisational leadership, and whether gender is considered in any organisations' external-facing programmatic or policy work.
In addition to the annual report, GH5050 also produces a range of other evidence-informed outputs, including thematic reports relating to equality and diversity in the workplace (e.g. on gender pay gap), and policy briefs about strategies for organisational change.
GH5050 is expanding into new sectors beyond health and will increasingly support analysis at the country level. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in developing these new areas of work and leading and managing research staff across three sectoral workstreams.
Role Summary
This is an exciting opportunity to play a leadership role in a world-leading gender accountability and advocacy initiative. You will join a small and growing team of staff working at GH5050, taking responsibility for a large body of research and its associated impact. This role will be instrumental in exercising leadership for research and impact as GH5050 expands into two new sectors and more work at the country level.
We are looking for a motivated, dynamic, proactive, organised and experienced team player to assume this key leadership role. We encourage applications from people who meet the person specification and are interested in taking on the tasks and responsibilities as well as identifying and grasping new opportunities in this key position in GH5050.
Role Responsibilities
Ensure delivery of rigorous and impactful research outputs across several thematic sectors at global and country levels: Overall responsibility for production (research design, coordination, time management, analysis, writing, production) and dissemination of rigorous research outputs including reports, indices and data visualisations. This will include identifying, liaising with and guiding external writers that may be required to support the delivery of outputs.
Manage, develop and motivate a diverse team of dispersed multisectoral and multidisciplinary researchers: Responsible for line management of sector specialists (health, law/justice and economics/finance) and their teams which include consultant researchers dispersed across the globe. This will entail recruitment, performance management, talent development and team building of GH5050 researchers as well as capacity building of researchers in partner organisations.
Manage a range of partnerships: Responsible for developing, maintaining and growing research and advocacy partnerships with external teams across the globe, through the application of principles and practice of equitable research partnerships.
Report to external stakeholders: Ensuring timely and accurate reporting of activities and impact to GH5050 donors using specified templates for reporting.
Ensure internal communications: Provision of regular updates on research progress, including identifying and flagging risks to achieving research objectives. Identification of risk mitigation or management strategies as appropriate.
Ensure external communications-including stakeholder engagement: In collaboration with GH5050 communications and engagement specialists, ensuring that research outputs are disseminated for maximum impact. Developing and maintaining regular engagement and communications with organisations included in the sectoral reports (at global and national levels). Willingness to travel to present at external conferences, stakeholder meetings, and other events as appropriate.
Track impact: Develop and maintain a rigorous system to track the impact of GH5050 research and engagement. Work with communications and advocacy staff to capture and communicate impact and stories of change.
Ensure sound financial management: Budget responsibility for research projects and activities. Regular liaison with head of operations and head of budget in GH5050 to ensure that spend and projections are on track to be balanced. Ensure that research teams report expenditures according to agreed budget parameters and regulations (set by UK Charity Commission, donors, auditors).
Support resource mobilisation: In collaboration with the rest of the senior team, cultivate relationships with existing and potential supporters of the work of GH5050 and identify opportunities for new research work and collaborations. Take ownership of grant and to a limited degree peer-review academic grant proposal development.
While peer-reviewed publications are not a primary aim of GH5050, we encourage our researchers to publish in the academic literature and when they do so to practice equitable partnership practices in relation to authorship.
Any other tasks that may be reasonably required.
Person specification
· PhD level qualification preferred. If Masters level qualification then equivalent and demonstrable relevant professional level experience
· Recognised thought leader in research, preferable in relation to gender equality
· Experience conducting mixed methods research, including innovative methods of data collection, indicator development, database management, and qualitative and quantitative analysis and interpretation
· Experience in research project management, ideally within an academic and/or policy environment
· Experience in policy analysis and developing recommendations based on this analysis
· Knowledge of gender and its relationship to: (i) research/evidence methods (e.g. policy analysis); iii) opportunities/discrimination in the workplace; (iii) and/or approaches to organisational change, would be an advantage
· Excellent verbal and written communication skills in English, and experience producing clear, concise, engaging and evidence-led written outputs such as reports, policy briefs, academic papers and op-eds
· Experience of effectively managing a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely
· Experience working independently and effective decision making to manage competing priorities and ensure projects are delivered on time and to a high standard
· High level of proficiency in MS Excel and experience in using a wide range of software, including data visualisation packages
Competencies
· Attention to detail and high level of accuracy
· Excellent organisational and planning skills
· Ability to work both independently and collaboratively within a multidisciplinary team
· Knowledge and experience in at least one research method relevant to the work of GH5050
· Ability to work to deadlines
· Self-starting skills
· An organised approach to time and project management
· Strong cultural competencies with experience in developing and maintaining research partnerships across a variety of settings and contexts
· A commitment to social justice and gender justice
All Staff are required to:
● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity
● Ensure that they have read and understood all mandatory policies and procedures
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity
● Undertake training as required
● Attend staff and team meetings as required
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities
Our generous staff benefits include:
· 28 days annual leave, plus bank holidays. In addition, we may provide 3 days leave over the Christmas and New Year period
· Flexible working arrangements – mainly remote working and with at least 1-2 days per week in the Cambridge office
· 5% employer pension contribution
· Employee assistance programme (EAP) via Health Assured
· Professional development and training
Global Health 50/50 wants to fast-forward the pace of change to make global health more gender equal.
The client requests no contact from agencies or media sales.
The Royal Marsden Cancer Charity exists to support the pioneering work of The Royal Marsden, a world-leading and internationally renowned cancer centre. Our support enables the hospital to change the lives of cancer patients, and their families. around the world.
We raise funds to support life-saving cancer research, the construction of new world-class facilities, personalised treatment and care and investment in state-of-the-art equipment.
We are a very ambitious organisation which has gone through transformational growth over the past five years and exceeded our fundraising targets. However, with one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we have recently launched our most ambitious strategy yet, that will see us raising at least £215m over the next 5 years.
To support us on our growth journey we now have an exciting opportunity to join us as our permanent Head of HR. Reporting into the Associate Director of Corporate Services and Grants, you will be the HR professional lead for the organisation.
Key deliverables:
- Act as a strategic business partner and trusted advisor to senior leaders, developing excellent working relationships with the Senior Leadership Team, providing sound senior level HR advice, using data and insights to inform decision-making and drive performance.
- Effective delivery of day-to-day HR management and oversight, including HR Policies, performance management, staff surveys, pay and benefits and employee engagement, whist inspiring any direct reports and external consultants to deliver exceptional performance.
- The continuous development and management of a Learning and Development programme which delivers on the needs of a high performing fundraising organisation.
- Embedding EDI into all aspects of the management and development of people, to ensure we are able to attract, engage and retain a diverse and inclusive workforce which reflects the diversity of the cancer community we support.
This is a pivotal role for us, we need a visible, pragmatic and highly personable HR leader to help us achieve the ambitious targets that we set ourselves, both as a Charity and individually. Working for us offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.
Our aim is to create a workforce which is representative of the diversity of the cancer community that we exist to support, whilst contributing to the creation of a more equitable, diverse, and inclusive charitable sector
We operate hybrid working with significant office presence required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Main Roles
- To provide advice and casework at OISC Level 2/3 on immigration, nationality and asylum law.
- To provide supervision to Immigration Volunteer
Specific Duties
- Manage a complex caseload across the field of immigration, nationality and asylum law.
- Adhere to casework procedures as outlined in LRMN’s policies, the OISC and / or Solicitors Regulations Authority (SRA) standards and the Advice Quality Standards (AQS).
- Interview and advise clients regarding immigration and asylum law procedure, and practice in a sensitive and professional manner.
- Maintain Continuing Professional Development (CPD) in line with OISC registration or similar professional body, e.g SRA.
- Keep up to date at all times with changes in the law by reading and attending training events relating to asylum and immigration.
- To maintain accurate and detailed case records of clients for the purpose of continuity of casework, information retrieval and statistical monitoring, using Advice Pro as appropriate and as required by management.
- Advocate on behalf of clients by telephone, letter and email with appropriate agencies.
- Produce reports to meet funder’s and LRMN requirements.
- Work closely with the Immigration Manager and/or external evaluator in gathering data and information to produce accurate monitoring and evaluation reports.
- To assist the LRMN in liaising with its partners, funders and to provide statistical information and updates as required.
- Work closely with the Immigration Manager in reviewing files and ensure that corrective actions are undertaken.
- Provide regular supervision to Iimmigration volunteers.
- Allocate immigration tasks appropriate volunteers’ knowledge and skills.
- Keep records of supervision meetings with immigration volunteers
Other Duties
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- To develop partnerships and attend external meetings relevant to the work of information and advice in general and immigration in particular.
- To attend supervision and appraisal meetings and other relevant activities.
- To be administratively self-servicing.
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- Work flexibly as agreed to meet the demands of the service – this may involve weekend and outreach work.
- Maintain confidentiality in all matters relating to the work of the organisation.
- Comply with LRMN’s policies and procedures.
- Positively promote LRMN and its work.
- Undertake any other work as may be reasonably requested.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for 2x Specialist Prison & Probation Prison Advocate – Prison Services
Salary: £27,000 - £29,000
Location: HMP Peterborough primarily – with travel to London/Hammersmith HO occasionally
Hours: x 2 - 35 hours per week
Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.
The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.
You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.
You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists
A car may be desirable for this role, though not essential
About You:
To be successful as the Advance Prison Advocate you will need the below experience and skills:
Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).
The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
· Interviews are taking place on: Monday 21st October
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Purpose
We seek to appoint an experienced Project Development Officer to manage the
Stricklandgate House 4 Sustainable Heritage Project (SGH4SH). Do you have substantial
experience in project management, heritage, community engagement and the third
sector?
We are looking for someone to lead and manage our National Lottery Heritage Fund
Project: Stricklandgate House 4 Sustainable Heritage: Where heritage meets the day-today
(SGH4SH).
Introduction
Stricklandgate House (SGH) is a Grade II listed Georgian Building, which has a fascinating,
varied history and heritage significant to Georgian Kendal. Stricklandgate House Trust (SGHT)
took over ownership of the building in 1998.
SGH operates as a centre for charitable and voluntary organisations for the area. SGH supports
and promotes the charitable and voluntary sector in the delivery of their services by providing
reasonably priced accommodation, common services, facilities, and support. SGHT also
provides counselling space and conference and meeting facilities.
SGHT are the stewards of the building and its heritage; responsible for preserving, enhancing,
and promoting the heritage of the building.
Project Overview
We have been successful with a stage one application to the National Lottery Heritage Fund to
redevelop and enhance Stricklandgate House to become a heritage and community hub in
addition to strengthening is core business of supporting the third sector.
The reimagined building will feature exhibition space for heritage and culture, a community hub
in the centre of Kendal and a strengthened Third Sector hub. It will involve the redevelopment of
a modern annex that separates the Georgian town house from the historic Coach House and
will rediscover and enhance the Georgian features of the Town house, service wing and Coach
House.
The project will deliver a programme of heritage activities in collaboration with heritage
organisations and charities and encourage heritage engagement with underserved groups.
Heritage information and interpretation will feature on site and the building will be enabled to
move to net zero. We will provide engaging information and interpretation about the way in
which we have moved to net zero to inspire others and become an example of how a building of
heritage can be manged sustainably.
The community hub will deliver community facing activities and events in collaboration with
community organisations and local councils.
The project is summarised below in terms of outcomes and objectives:
• Outcome: An accessible, rich, valued, and sustainable heritage setting that strengthens
the charitable, voluntary and community sector in Kendal and Westmorland and Furness
in the delivery of their services.
o Objective 1: The conservation and interpretation of the built and historic heritage
of SGH, growing engagement, understanding, appreciation and value within our
local communities and with visitors.
o Objective 2: Increasing the supply of attractive, fit for purpose accommodation
and meeting space, flexible and affordable in use.
o Objective 3: Create a vibrant community hub for heritage engagement and
community activities and events.
o Objective 4: Address the challenges of climate change by actively pursuing net
zero, showcasing the technology and becoming an exemplar of a heritage
building sustainably managed.
Full Job Description and supporting information available through our website
The following documents are part of our application to the National Lottery Heritage Fund
• Full Role Description
• Project Description and invitation to participate
• Stricklandgate House - Design Report
• Stricklandgate House - Conservation Management Plan and Condition
• Stricklandgate House – Access Audit
• Stricklandgate House – Consultation Report
• Activity Plan (Outline) and Action Plan
Role Purpose
To manage the Stricklandgate House 4 Sustainable Heritage Project (SGH4SH).
Principal Activities
1. Responsible for project planning and project delivery.
2. Responsible for budget management, and the production of accurate and timely financial and project delivery reports.
3. Ensure that appropriate policies and procedures are developed where necessary.
4. Ensure that finance and procurement rules are followed.
5. Supervise the Community Engagement Officer and the work of Specialist Consultants in Heritage Interpretation and Audience Development.
6. Together with the Community Engagement Officer and Project Board, lead on the production of the Activity Plan.
7. Support the Community Engagement Officer in the delivery of pilot engagement activities
8. Participate in the development of building and conservation design options
9. Develop and deliver a communications plan for the project.
10. Assist the Centre Manager in the delivery of the Fundraising Strategy
11. Develop the engagement and contribution of partner organisations with Stricklandgate House
12. Lead on the design of the monitoring and evaluation plan and ensure that appropriate data and information is collated and recorded.
13. Liaise with the design team and Clerk of Works to ensure that build design and delivery remains on schedule and within budget.
Competency requirements
Ability to:
1. Value people and organisations and work in a co-production way.
2. identify, appraise and develop opportunities.
3. Be determined and resourceful in finding and delivering solutions.
4. Organise multiple strands of activity to deliver project outcomes.
5. Manage project financial resources.
6 Develop and maintain records of project activity.
Skills and knowledge requirements
Project management (E),
Supervisory experience (E)
Grant funding and reporting (E)
Management of project financial resources (E)
Communication skills - verbal, numeracy, written (E)
Partnership working (E)
Development and maintenance of project records (E)
Clean driving licence (D)
Experience requirements
Working in the charitable / voluntary sector (D),
Project development and management experience (E)
Capital project management experience, and preferably of a heritage building (D)
Working in a heritage setting (D)
Supervising consultants (D),
Working on projects funded by trusts / Lottery and particularly the Heritage Fund (D),
Working with a diverse range of communities and stakeholders (E)
Locational requirements
Based at Stricklandgate House. (Part Remote working will be acceptable, subject to project requirements)
Safeguarding requirements
As the role may directly work with vulnerable people and a DBS check will be required
Annual Leave
28 Days inclusive of public holidays
Expenses payable
Work related travel expenses in accordance with the Expenses Policy
Pension
Workplace pension
Date/Revision
1st August 2024
The following documents are available through our website:
• Full Role Description
• Project Description and invitation to participate
• Stricklandgate House - Design Report
• Stricklandgate House - Conservation Management Plan and Condition
• Stricklandgate House – Access Audit
• Stricklandgate House – Consultation Report
• Activity Plan (Outline) and Action Plan
Please send your CV and a covering letter describing how you fit the above criteria
Deadline for applications 12 noon 9th October 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Matthews JOB DESCRIPTION:
Business Centre Co-ordinator
An exciting opportunity has been created here in Hull, to manage a brand new Enterprise, Work and Events space at the recently renovated 150 year old St Matthews former church. Is this the job for you!?
The relaxed environment at our grade II listed, St Matthews, houses our Community Enterprise Centre designed to make us Hull’s preferred choice for shared work-space. This is a new focus for Giroscope and will require expertise, dedication and skill from all the team - but especially from the new Business Centre Co-ordinator, to secure a sustainable and prosperous future.
St Matthews is a newly refurbished, iconic local community enterprise centre celebrating opportunities in social business and enterprise, designed to encourage and build a sustainable local economy; signalling a place of welcome, community, culture and enterprise.
It is designed to offer a highly accessible, flexible, and multi-functional building to enable local people to develop employment and business skills. At its heart its mission is to stimulate the local community, hosting many commercial and community facing events, responding to local demands and needs.
We will rent out business and event spaces for existing and new start enterprises and other users, and will provide specialist enterprise support to our business tenants and users. As Business Centre Co-ordinator you will help realise our ambitions in developing a successful and sustainable St Matthews.
Purpose of the role: to be responsible for the successful operation of St Matthews, ensuring the centre provides an excellent customer experience, a diverse range of inclusive activities, and meets its income generation targets.
From our humble beginnings, we have designed and evolved what we believe to be a highly distinctive environment pitched at an accessible price. We are determined to attract a diverse community of productive and genuinely engaging people; these are our work space members.
You will have the privilege of establishing and growing a community that is in the need of a cheerful, positive person with the and resourcefulness to match.This isn’t just a front of house role, we’re on the lookout for a multi-talented, charismatic and creative problem solver. Someone that’s as comfortable talking about people’s passions as they are serving up business insight, light snacks and resolving any customer issues with the help of the Giroscope’s wider team.
Giroscope’s ambition is to exceed the expectations of our work space members on a daily basis. We will work hard with you to enhance the workplace experience from every angle, redefining what it means to ‘go to work’.
We strongly believe that the happiness of our staff is foundational to the happiness of our community.
The Role …
- Assisting in all stages of the business and co-worker member journey – to ensure that we support all individuals and teams throughout each day, week and month.
- Facilitating the well-being and happiness of all business and co-working members through personal introductions, social/community events, workspace maintenance, operational management and the resolution of issues.
- Demonstrating St Matthew’s core values and expectations by being a positive presence for all members.
The Role …
You will:
- Be familiar with delivering and achieving sales and room hire income targets
- Become the familiar face and first contact to each new work space member.
- Lead, develop and coordinate community initiatives to connect members. This includes but is not limited to; delivering member introductions, event organising, electronic and print communications.
- Guide new members through the welcome and onboarding process.
- Meet and communicate with members to resolve issues, process membership departures and other issues of complexity.
- Resolve member-related issues to ensure a happy, cohesive community.
- Manage work space member expectations in line with the St Matthews mission.
- Resolve member complaints regarding other members through unbiased investigation.
- Seek opportunities to engage members to discover and discuss members’ business, social and personal objectives.
- Proactively enquire regarding members’ business objectives and identify both St Matthews and member services that could assist in achieving their goals.
- Manage inbound post.
- Implement rules, guidelines and best practices for the community to enhance the member experience.
- Identify and communicate observed weaknesses within community management, sales, events, training, and member experience on a company-wide level.
- Work with Giroscope’s operations team to ensure that all in-house tech is operating correctly at all times.
- Ensure our facilities are compliant with all ongoing health and safety requirements.
This role is multifaceted and will evolve as the user community grows, changes and adapts. You should have a growth mindset that is eager to take on new challenges; big, small, fun and sometimes yes, undesirable.
About You
- You’ll have hospitality and management experience and be able demonstrate customer service experience and a proven ability to add value to customers.
- You’ll be a people person, likable, friendly, organised and a super-efficient achiever.
- You’ll have an inherent desire to see others happy in and outside of work.
- You’ll understand business dynamics and experience of working and leading a small team.
- You’ll enjoy a task-oriented day and are energised by each day offering a different challenge.
For further details please go to our website!
Please apply with your CV and Cover letter via Quick Apply.