Giving Services Customer Support Jobs in Chertsey, Surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Business Administration Apprentice
Team: Finance
Location: Hybrid (split between home-working and our London office)
Contract: 2-year fixed term contract
Salary on appointment: £24,570 - £27,027 per annum*
*This role sits within a pay grade with a pay range of £24,570 to £31,460. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy and created new roles to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Business Administration Apprentice will play a crucial role in supporting functional teams, including Finance, People, Governance and Communications to deliver our strategy. The Apprentice will undertake a structured training program, combining work-based learning with academic study, to develop essential administrative and organisational skills.
The role will work rotationally across teams, resolving issues as requested. The post involves developing, implementing, maintaining and improving administrative services.
Key responsibilities
- Perform general administration duties
- Manage and respond to emails, phone calls, and other forms of communication
- Schedule and coordinate meetings, appointments, and travel arrangements
- Maintain and update databases, records, and files
- Assist in preparing reports, presentations, and spreadsheets
- Ensure accuracy and confidentiality of information.
- Handle inquiries professionally and provide information as needed
- Resolve routine issues and escalate complex problems as needed
- Support various departmental projects and initiatives
- Conduct research and gather data as required.
- Assist in project planning, implementation, and evaluation.
Other
- Undertake such other duties as may be reasonably required of the post
Impact
The business administration apprentice extends beyond immediate task completion. It means fostering a productive, innovative, and motivated workforce while developing future leaders from within. For the apprentice, it offers a blend of theoretical knowledge and practical experience, setting a strong foundation for a successful career in business administration.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Apprenticeship Framework
- Maintain the standards of the Apprenticeship provider including completing all assignments/assessments as required and ensuring availability for all scheduled learning sessions as required
- Willingness to complete a Level 3 Business Administration Apprenticeship throughout the duration of your employment.
Qualification
- GCSE English and Mathematics or equivalent
Knowledge, Skills and Experience
Knowledge
- Proven ability to provide a customer focused service
Ideally a knowledge of Microsoft Offices packages, and have a good level of numeracy and literacy
Desirable experience or understanding of working in an office environment
Skills
- Proven communication both written and verbal
- Understand and able to work with confidential information
- Ability to manage assigned tasks in an efficient and timely manner and renegotiate deadlines where required
Personal Attributes
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail.
- Exceptional interpersonal skills, demonstrating professionalism in all dealings
- Able to adapt and be flexible to changing priorities and seek assistance when under pressure
- Can demonstrate passion to working towards the apprenticeship qualification
The Ramblers promote diversity and welcome applications from all sections of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT with some local outreach work to be undertaken
About the role
Working across the Crisis Brent teams you will lead on the delivery of our volunteer programme and member involvement opportunities. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteer’s experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.
You will have experience of working with people who are social excluded and have lived experience of homelessness. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing Brent-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.
About you
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Experience of developing and implementing volunteer programmes.
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Experience of working with socially isolated and excluded groups.
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Awareness of psychologically informed approaches.
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Person-centred, sensitive, and empathetic to the needs of members.
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A track record of successful partnership working.
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Flexible and adaptable to change.
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A strong team player, able to use own initiative and reflect on own practice.
If you’re interested learning more about this role, we invite you to attend an open evening on Tuesday 1 October from 5.30 – 7.30pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 6 October 2024 at 23:55
Interview date and location: Wednesday 16 October 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting for a new Head of Fundraising and Communications to build on the growth and development we’ve experienced in recent years, and move us to the next level.
You will work closely with senior leadership to raise crucial funding, public support and awareness to underpin our organisational strategy, and with colleagues across the organisation to gather and communicate stories and information in a powerful and accessible way.
This is a ‘doing’ role as well as a senior one. It’s also a wide role and you won’t be expected to be an expert at everything, so we are looking for someone with the knowledge, confidence and strategic approach to play to your strengths and those of your team, while drawing in other expertise and capacity where needed.
This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable survivors to recover and rebuild their lives.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about volunteers and looking for your next role? Great Ormond Street Hospital Charity is recruiting for a Senior Executive – Volunteering and Operations to play a pivotal role in transforming the Charity Hub at Great Ormond Street Hospital.
This role is based at the Charity Hub at Great Ormond Street Hospital for 5 days per week. There is no remote/hybrid working available for this role.
You will be an employee of the Charity.
Salary
The salary for this position is £35,051 and is a 6 month fixed term contract.
Key Responsibilities
As the Senior Executive – Volunteering and Operations, you will take on a varied role at the Charity Hub, including:
- Transforming the Charity Hub at the hospital into a vibrant and welcoming space.
- Overseeing the recruitment, onboarding, training and daily management of Volunteers and Charity staff.
- Ensuring that the Hub serves as a dynamic space, offering essential information for all and providing engaging activities for patients and families, so they can learn more about GOSH Charity.
This is the ideal role for someone who wants a role with impact and to make their mark on the Charity Hub.
Some of the key goals this role is working towards include:
- Expanding the Hub’s opening hours.
- Integrating the Hub into the hospital environment.
- Developing a comprehensive activity calendar.
- Building relationships with key hospital stakeholders.
Skills, Knowledge and Expertise
We are seeking a friendly, approachable individual with strong organisational skills and attention to detail. The ideal candidate will have:
- Previous experience in volunteer management.
- Excellent relationship building and effective communication skills.
- Proven ability to multi-task, work in a busy hospital environment, and think quickly to problem-solve.
- High emotional intelligence and resilience.
- Strong administrative skills.
- Happy to do moving and manual handling as part of the role.
- Proactive and organised with attention to detail.
Please refer to the full job description below for more information.
How to apply
Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete.
Closing Date: 8th October 2024
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
About Great Ormond Street Hospital Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our site.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
Job Summery:
The Research Assistant’s role is to support the whole research team with administrative tasks to deliver their mission more efficiently. This role does not require scientific qualifications.
You will assist with organising meetings, including our Scientific Advisory Board meetings, and associated travel, writing letters and maintaining accurate records. You will be working across the whole research team providing administrative support as required, balancing priorities and liaising with other teams within the charity.
��Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
⏰Working hours: This role is 30 hours per week, with some out of hours working.
��Benchmarked salary: £23,675 (dependent on level)
Who we're looking for:
With an enthusiasm and passion for the work of The Brain Tumour Charity you will have experience of working in administrative capacity. You will be highly organised, with excellent communication skills (written, verbal and interpersonal), a keen eye for details and enjoy working in a fast-paced environment.
Key accountabilities:
- Support the organisation of external research meetings such as Scientific Advisory Board meetings and meetings with researchers, including arranging travel, accommodation and meeting space.
- Organise internal research team meetings, including taking minutes and circulating agendas.
- Assist research grants team through preparation of outcome letters and communication with researchers.
- Assist in maintenance of accurate records for the research team, including document migration and data quality control.
- Manage shared research accounts and subscriptions.
- Completion of ad hoc tasks to support the research team with delivering their goals such as organisation of team training or planning sessions. Maintain accurate electronic records to track grant applications and awarded grants.
- Respond to enquiries about The Charity’s funded research, research strategy and calls for applications from researchers, the general public and colleagues within The Charity.
- Assist in ensuring the scientific accuracy of internal and external communications around the research programme, for example in feedback letters, mail outs, newsletters, website content and press releases.
You'll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
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- Demonstrable experience of working in an administrative capacity
- Proven ability to manage multiple responsibilities and tasks with good attention to detail and flexibility
- Experience maintaining records and databases
Knowledge, Skills & Abilities:
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- Excellent written and verbal communication skills, with the ability to work independently
- Excellent IT skills including Microsoft Office applications
- Strong organisational skills with the ability to manage multiple tasks and priorities, meet deadlines, and work effectively both independently and as part of a team.
- Demonstrated ability to collaborate effectively with colleagues, stakeholders, and external partners to achieve common goals
- Ability to adapt to changing priorities and environments, with a proactive and flexible approach to work
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we'd like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time)
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity and inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
You can find more about what we're doing to become a diverse organisation here.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please get in touch.
Advert close date: 20th September 2024
First interview: will be via a Teams video call
Second interview: held in person at our office in Fleet
The post holder will also;
- Contribute to achieving the objectives of The Brain Tumour Charity
- Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
- Undertake any additional and ad hoc tasks as required
- Participate in team meetings and other meetings as required
- Monitor and evaluate activities and provide written reports
- Represent The Charity at external events in a professional manner
- Work within an equal opportunities framework
- Adhere to all The Charity’s policies, procedures and working
- Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies.
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that this advert will be open on a rolling basis dependent on the success of applications, and interviews will be taking place as applications come in. We recommend applying promptly if you are interested.
Location: Flexible with some paid travel to London (if based outside of London)
A little bit about the role
We seek a graduate with excellent communication skills for our Recruitment team. You must be able to manage data, multitask, and adapt to dynamic environments. Enhance Frontline’s social worker training selection process with autonomy and a commitment to continuous improvement.
The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.
We think the internship at Frontline is unlike other internships. You’ll be given plenty of opportunity to develop key skills for your future career, while also holding a core role within the team. You will be joining us at our busiest time and so will have day to day coordinator responsibilities throughout the year. This makes it a great first step into your career as you’ll have real practical examples to take forward. You will work with the Selection Manager and Selection Officers to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout.
Some key responsibilities include:
- Facilitate at Approach Social Work assessment centres, supporting assessors and sharing responsibility for ensuring days run smoothly and consistently
- Manage the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors)
- Act as first point of contact for candidates experiencing technical difficulties with IT systems used as part of selection process.
Please note that this is a fixed-term contract for 8 months, starting September 2024
A little bit about you
The role would suit a recent graduate with experience in event planning, logistics coordination, or customer service. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important Information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
The client requests no contact from agencies or media sales.
This is an exciting time to join The BRIT School team, as we continue to build on our successful corporate partnerships programme and the momentum of recent years. Joining us as Corporate Partnerships Manager, you will be at the heart of our efforts to #keepBRITspecial, helping the School to realise its plans and ambitions.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School.
As a member of an impactful team, you’ll have the autonomy, responsibility and freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into corporate fundraising from other fundraising backgrounds, or relevant sales environments. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The Corporate Partnerships Lead will play a significant role in generation income, networks, and relationships by increasing the profile of the Marylebone Project, by aiming to partner with companies looking to enhance the corporate social responsibility.
This role will work closely with the Marketing Lead at Marylebone, and our national Fundraising and Communications Team as part of Church Army, to achieve the fundraising targets associated with the Marylebone Project in line with Church Army’s objectives and values.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for supporting community groups to thrive?
We have a fantastic new opportunity to join our Community Investment Team as a Grants Officer. You will facilitate the delivery of an impactful grants programme, investing funding that enables our communities and customers to thrive.
You'll be based out of our Wembley office with maybe some occasional travel in and around the local area. The role will combine both home and office working to ensure a positive work/life balance.
About Sovereign Network Group (SNG)
It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations. We will be creating a Community Foundation, investing £100 million into communities over the next 10 years.
The Role
Reporting into the Funding and Innovation Manager you will lead on contract management, oversight and monitoring and evaluation of our grants and crowdfunding programmes to community groups and customers, with a value of over £350,000 a year. You will be a great communicator and will ensure a high-quality service for applicants and awardees and will track our social impact through robust monitoring.
Responsibilities include:
- Assessing funding applications received, undertaking due diligence and make recommendations to the grants panel.
- Producing high-quality documentation for all panel meetings including providing the panel with accurate and timely data to support decision-making.
- Effectively manage contractors for our grant's programmes including Community Grants, Employment and Skills and grants for customers.
- Deliver a good user experience for grant applicants and awardees and ensure there is consistency across grant programmes.
- Work with the Funding and Innovation Manager and Social Impact Manager and leads in each team to ensure monitoring and evaluation requirements are being delivered through the grants programme that demonstrate our social impact.
- Supporting opportunities via our grant programmes to bring in external funding to benefit SNG communities and customers.
- Working collaboratively across the Community Investment Directorate and with other internal teams ensuring grants programmes meet the priorities of their teams and customers in localities.
What we are looking for
You will have experience in a similar role in the grants space, or experience of working within the funding/charity sector. You'll have a passion for supporting community groups, creating thriving communities and delivering social impact. You'll also have:
- Experience in assessing grant applications.
- Excellent communication and interpersonal skills.
- Proactive and proven stakeholder management skills across all levels of colleague and with external partners.
- Contract management experience.
- Understand and interpret budgets and accounts.
- Being able to prepare and present data in a clear and informative way.
- Ability to validate and impact assess, to escalate data issues as required.
- Knowledge of methods to monitor the quality of data and identify issues.
What you'll receive from us
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening.
As our Marketing Manager, you will drive our marketing strategy, manage social media, create engaging content, and collaborate with stakeholders to promote our mission. Your work will help make a meaningful impact on the lives of older people while elevating our brand and supporting key events.
What will your typical day involve?
You will develop and implement a marketing strategy aimed at reaching diverse audiences, including those in need of care, professionals, and donors. Managing social media across platforms, maintaining branding consistency, and liaising with external consultants will be key tasks. You will also maintain our website, design promotional materials, optimise SEO, and assist with photography and event materials, ensuring GDPR compliance. Promptly handling telephone and email enquiries is another essential responsibility.
Collaboration is central to this role, as you’ll work with various departments, external partners, and suppliers to foster positive relationships in line with our values. Some evening and weekend work may be required to support events.
Who are we looking for?
We seek someone with a positive attitude and excellent communication skills, committed to making a difference. A good understanding of Jewish culture is essential, as are strong literacy and numeracy skills to produce written materials and statistical information. A Graduate Level qualification in Marketing/Media is essential.
Proven experience in marketing and communications, along with knowledge of office administrative procedures and excellent IT skills, is required. You should also have expertise in designing and managing marketing campaigns, with proficiency in Canva, InDesign, and Photoshop.
What is in it for you?
- Car parking on site (Nightingale House)
- Transport from East Finchley Tube Station (Hammerson House)
- Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days including bank holiday annual leave, increasing over time
- Subsidised staff restaurant (Nightingale and Hammerson House)
- Refer a friend bonus scheme (T&C applied)
- Cycle to work scheme
For more information on our benefits, please click here.
Hours
Full-time 37.5 hours a week
Salary
£37,000 - £39,000 (FTE) per annum
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If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Values
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Agencies
No Agencies, please.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements.
Sponsorship
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System.
Please do not apply if you require sponsorship.
Diversity
We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
The National Youth Brass Band of Great Britain (Youth and Children’s Bands) is the UK’s leading brass band for children and teenagers.
The Band exists to give exceptionally gifted young brass and percussion instrumentalists the opportunity to perform advanced music and receive the highest quality teaching, care and help to provide the brass band movement and the music profession with the next generation of brass players. At all times the Band's priority is the safety and well-being of the brass musicians of the future. You will be subject to sn enhanced DBS check.
Not only does the Band provide talented youngsters with opportunities to play brass music to the highest standard, but also to improve their musicianship and musical horizons.
The primary purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can meet the goals of our strategic plan.
The role will involve developing strategic communications, in order to raise public awareness of the Band’s work to support and market its courses and concerts as well as supporting fund raising for the organisation.
This role will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements.
We exist to give the brightest young brass and percussion musicians the opportunity to develop their musicianship, play together and inspire others.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Duchenne UK is an ambitious, dynamic and impactful charity. Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012.
DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this.
Since 2012, we have raised more than £27 million to end the devastating impact of DMD. We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of life but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.
Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.
New opportunity to join our team
We have a new opportunity to join our team and build on these achievements. We are recruiting for a Director of Income Generation, who will be a key part of our senior leadership team and play a vital role in helping us achieve our mission.
The Director of Income Generation will work collaboratively across the organisation to oversee and grow all of Duchenne UK’s income streams including fundraising, commercial engagement, and new business opportunities.
The Director of Income Generation will report to the CEO and sit on the Senior Leadership team, working closely alongside the Director of Research and Development and Director of Finance.
Working for Duchenne UK
We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission. Over recent years, our Co-Founders have added high end skills and expertise to the team which has elevated Duchenne UK to be a high profile charity, delivering impact across not only DMD but rare disease.
We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.
We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, staff benefit from ‘Summer Fridays’, allowing them half days on Fridays (pro rata’d for part time staff) to enjoy the long summer weekends.
About the role
At a strategic level this role is responsible for leading on all aspects of income, including fundraising, commercial engagement, and new business opportunities, leading the development and delivery of a bold and effective income strategy to support our organisational ambitions and future sustainability.
The Director of Income Generation will inspire and develop the charity’s income team, taking overall responsibility for setting and achieving income targets for the organisation. They will ensure a collaborative and integrated approach to income generation across the organisation.
The Director of Income Generation will report to the CEO and be part of the Senior Leadership team, working closely alongside the Managing Director, Finance Director and Director of Research and Development. They will line manage a team to support the delivery of the income strategy.
Job Description
Income Generation
- Aligned to the organisational strategy, designing and delivering Duchenne UK’s income generation strategy, establishing a delivery plan to hit targets across a diverse range of income streams, including community fundraising, events, trusts and foundations, major donors, research and development grants and commercial income.
- Oversee the process and systems of managing funders and new business opportunities, including overseeing the charity’s CRM system (Salesforce) to support a high end and holistic approach to the account management of funders and stakeholders.
- Set, monitor and deliver annual income and expenditure targets.
- Attend meetings with funders and prospects, and networking events to uncover new opportunities, including management of Duchenne UK’s Development Board.
- Developing and growing the income pipeline, working closely with the Research and Development team to identify funding for existing and pipeline projects.
- Support the team to develop professional and engaging materials including fundraising proposition, applications, proposals, appeals, pitches and reports.
- Proactively seek-out and identify new trends and developments and make recommendations to Duchenne UK.
- Oversee reporting to ensure the preparation and timely submission of reports on progress on objectives, budgets and targets.
Strategy
- Provide strategic insight and vision both externally and internally as part of the Senior Leadership Team.
- Provide strategic insight and foresight to proactively identify and secure new opportunities.
- Work alongside Board members to maximise income generation opportunities, provide reports and updates where required and support the work of the Finance Committee.
- Develop and nurture an ongoing interest and deep understanding of Duchenne UK’s work so that they can confidently and passionately convey the value and impact externally.
Leadership
- Be an inspiring ambassador for the vision of Duchenne UK and ensure it is reflected in the strategies, outputs and behaviour of the income team.
- Create an income team which is ambitious and passionate about Duchenne UK, providing leadership, coaching and setting priorities and targets.
- Lead the team in their approach to sourcing new business/funding opportunities through bids and pitches.
- Build strong working relationships with our founders, members of the Board, strategic partners and colleagues at all levels, adopting and encouraging a collaborative working approach.
- Provide line management to direct reports, setting and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
- Ensure all staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
- Keep up to date market information and competitive intelligence in target sectors/markets.
- Carrying out any other duties as required; which are consistent with the duties and responsibilities of the post.
Budgeting, reporting and compliance
- Manage the income budget, providing regular reports as required to the Senior Leadership Team, Finance Committee and the Board of Trustees.
- Set, deliver and monitor the income generation delivery plan, ensuring all objectives and KPIs are met and are managed as appropriate.
- Work proactively to identify and monitor risk, working alongside the Compliance and Risk Committee to mitigate risks as part of the wider risk management process.
- Ensure income generation complies with legal and regulatory standards.
- Keep up to date with Charity Commission regulations and guidelines.
Person Specification
Knowledge and experience, a proven track record of:
- Strong track record of meeting income targets in a leadership role.
- Developing and implementing a strategy to generate income.
- Leading, managing and inspiring high performing teams.
- Strategic planning, budgeting and monitoring.
- Fostering successful relationships and partnerships with key external stakeholders.
Skills and Competencies:
- Collaborative working style and excellent relationship building skills.
- Good organisational skills with the ability to prioritise work effectively to meet deadlines and to work autonomously.
- Applying passion and creativity to develop successful funding activities.
- A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team.
- Team management – leading, line management, and developing the income team.
- Target focused and results driven with an ambition to drive activity forward.
- Excellent written and verbal communication skills, including the ability to speak engagingly to a wide range of audiences and to represent Duchenne UK.
- Ability to resolve complex situations and deal sensitively with difference of opinion.
- Enthusiastic, proactive, can-do attitude.
- Discrete, confident and diplomatic.
- An approach which is flexible, innovative and responsive.
- Discrete, confident and diplomatic.
- Ability to consistently demonstrate Duchenne UK’s values.
Desirable
- Charity experience.
- Knowledge of the research and healthcare sectors.
Sound like the job for you? We’d love to hear from you:
Benefits
- 25 days of annual leave + 8 days of public holidays (both pro rata)
- Summer Fridays – half days on Fridays in July and August (pro rata)
- Flexible working policy
- Hybrid working
- Standard Employer Pensions contributions after 3 months
- Team wellness day and team away day
- Training and development opportunities
Terms and conditions
The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.
Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the Foundation’s work and working with colleagues on new initiatives.
The organisation’s hybrid working policy is at the discretion of the line manager during the first three months of employment, to support the induction process.
Applying for this job
Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.
1. Please tell us why you would like to work for DUK.
2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.
3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.
4. Tell us one thing that really excites you about this role.
Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.
1. Please tell us why you would like to work for DUK.
2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.
3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know
The client requests no contact from agencies or media sales.
We are dedicated to creating an environment where every colleague and volunteer can excel in their roles and make a positive impact on young people. To achieve this, we need to ensure our support for the volunteer lifecycle—from onboarding to offboarding—is robust, efficient, and fosters excellent volunteer management. This, in turn, contributes to an outstanding volunteer experience.
We are seeking someone who shares our enthusiasm for this mission to join us on a fixed-term contract, covering maternity leave, in our People and Learning team. In this role, you will play a crucial part in maintaining and enhancing our volunteer lifecycle processes, managing volunteer data, and ensuring compliance with our policies.
If you have a strong grasp of the volunteer journey, the necessary people processes, and are well-versed in systems and data management, this could be the perfect role for you.
If you’re ready for a rewarding challenge and want to be part of a fantastic team, we’d love to hear from you. To apply, please submit your CV along with a supporting statement that demonstrates how you meet the essential and, if applicable, desirable skills, knowledge, and experience outlined in the job description.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Please note that this role is based at our Old Windsor centre.
Our expert team of canine behaviourists provide behavioural support and advice to teams within Battersea, members of the public, and the rescue organisations we work with around the world. The team design and help implement behaviour modification and training plans for dogs whilst coaching members of the canine care groups through the practical day-to-day steps. They also assist with behavioural and welfare assessments of animals who come into our centres and are on hand to help manage and provide further support with dogs with more complex behavioural needs. The team provide support to dogs during their stay at Battersea, and are also available for continued advice after rehoming.
We are now looking to recruit a Canine Behaviour and Training Advisor for our team in Old Windsor. Within this role, you will work with our operational teams in the assessment and welfare of the dogs in our care and in the provision of behavioural training and advice for staff, volunteers, customers and external organisations. You will be working as part of a care group to create behaviour modification plans, support with handling difficult dogs and make recommendations, along with the individual care group, for individual dog outcomes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our dogs and cats:
We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 17th October 2024
Interview date(s): 24th & 28th October 2024
For full details, please download our recruitment pack.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Corporate Partnerships Manager to support the Head of Membership Engagement in the overall development and delivery of commercial revenue streams at the Chartered Institute of Fundraising. This will include all current sponsorship for conferences, including our flagship Fundraising Convention, corporate membership, and strategic partnerships.
Job purpose:
- Recruiting, retaining, and developing corporate members.
- Identifying and securing new sponsors and exhibitors for the Chartered Institute’s event business, including one-day conferences, webinars, and Fundraising Convention.
- To identify, secure, and nurture long-term strategic partnerships.
Key Accountabilities
- Work and support the Head of Membership Engagement across the following income streams:
- Fundraising Convention: Responsible for the overall management of expo – planning, sales and invoicing;
- Fundraising Convention sponsorship: lead on this and assist the Executive Director when required;
- One-day conference sponsorship and expo: to be partnership lead on day-to-day conference sponsorship sales including print advertising;
- Develop partnership support for the strategic objectives of the Chartered Institute;
- Work with the Membership Team, supporting all areas of membership where required;
- Strategic corporate partnerships: Work with key clients and provide support for the Chartered Institute of Fundraising’s portfolio of events, including Group events.
Business Development
- To be client-focused and visible in the marketplace with sponsors and supporters.
- To create a plan for growing expo, conference, and corporate supporter revenue.
- To work with the Head of Membership Engagement and Executive Team to highlight potential new partners and create a strategy to increase support from existing customers.
- To work closely with the Professional Development Team to maximise all revenue-generating opportunities.
Financial
- Work closely with the Finance Team to maintain accurate reporting of revenues.
Marketing
- Work with the Marketing Team to ensure all commercial opportunities are optimised across all promotional materials.
Administration
- To collate all materials and information from all Fundraising Convention sponsors.
- To manage the Convention expo pack and any administrative requirements of Fundraising Convention exhibitors.
- To attend Fundraising Convention and provide administrative support to all sponsors, exhibitors and partners as required.
- To be responsible for the overall management of the Fundraising Convention exhibition, including planning, sales, and invoicing.
- Any other administrative duties required to deliver the partnership strategy.
Other
Accountabilities also include a responsibility on behalf of the job holder to undertake any other duties that are relevant to the job as requested by their line manager.
Person Specification
Experience & Skills
- Able to demonstrate the development of effective commercial relationships and sponsorship.
- Effective communication skills.
- Effective and efficient organisational skills.
- Understanding and experience of working in events environments.
- Interest in the charity sector and the role of professional fundraising.
- Computer literate (competent user of Microsoft Office suite and databases and CRMs to track and share records).
- Able to simultaneously contribute to strategic development and deliver operationally.
- Able to demonstrate use of initiative to problem-solve and find solutions.
- Aware of new trends and areas for growth and able to react to them.
- Able to demonstrate strong commercial acumen.
- Able to demonstrate effective communication skills, both written and verbal.
- Able to collaborate effectively with people at all levels, internally and externally.
- Sound budget management skills.
Attributes
- Keen and able to work effectively with other team members.
- Driven by results and able to work to deadlines and targets.
- Customer-focused – always looking to deliver a great experience for members and partners.
- Can generate ideas for new events, content, and ways of engaging key accounts.
- Enthusiastic about promoting the work of the Chartered Institute to key audiences to achieve engagement and commercial success.
- A confident and helpful team member who can interact well with others and has a ‘can do’ attitude.
- Strong attention to detail.
- Effective interpersonal skills.
- Positive approach to problem-solving and solutions-focused.
- A confident self-starter who can work independently.
- Strong organisational and planning skills.
- An understanding of and commitment to the values of the voluntary sector.
Reflecting our Values
- Passionate: takes pride in what we do and is driven by success.
- Professional: champions and achieves high standards and is governed by professional integrity.
- Enabling: helps and is empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair and treats everyone with consideration and respect.
Circumstances
Able to work outside office hours on occasion.
If you would like to discuss access requirements or have any questions about the role please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.
The client requests no contact from agencies or media sales.