First Line Support Officer Jobs

Closing date for applications: 16 October 2024, 23:59 (BST)

Organisation: Scriptoria Sustainable Development Solutions

Contract: Full time, permanent

Location: Flexible (UK only): remote and/or London office, plus possible business travel

Salary: £35,000

Start date: ASAP

Are you a friendly and outgoing communications professional interested in working for the Communications Services team in a value-driven company that’s focused on doing good? If you’re creative and highly organised with demonstrated experience producing first-class social media and online digital/video content, and confident coordinating and delivering a range of communications projects, then this is the job for you.

Who are we

Scriptoria is a values-driven, ethically focused company with a strong international reputation for excellence. We specialise in helping third-sector and research clients around the world with their work to tackle sustainable development, poverty reduction, health, and climate and environmental issues. We work with governments, foundations, research institutes and international development organisations globally. The company is made up of four service-delivery teams: Communications, Training, Data and Software, and Consulting.

Who we are looking for

Our Communications Services team is seeking a talented Communications Officer, Social Media and Digital, with a background in sustainable development, science or health communications. The successful applicant will be educated to degree level with at least a 2:1 or 1st class honours degree.

You will need to be creative with the ability to produce social media campaigns, digital content and videos, and lead the development of engaging websites to tell our clients’ stories. Plus, you’ll need to be highly organised and able to juggle multiple tasks to coordinate and deliver a wide range of engaging communications materials. You should also be open to travel, as the role could require you to visit projects in Africa or Asia.

What you will do

You’ll lead our social media and digital services for international development and research organisations around the world, as well as coordinating and providing advice on a range of other communications projects – covering topics such as climate change, health, poverty reduction, social equity, agriculture, water resources management, and green cities. You’ll need to think strategically and creatively, respond effectively to emerging trends, and help our team develop and grow.

Your role will include:

• Leading social media and digital communications services: you will conceptualise, coordinate and deliver social media campaigns, videos, websites, newsletters and other digital products for our clients – leading innovative content strategies that drive engagement.
• Content creation: you will create social media content and assets, graphics, videos and animations. You will also develop design templates and mock-ups, format presentations and Microsoft Word documents, produce event materials and make website updates.
• Project management: you will be the main point of contact for specific clients and projects, gathering requests for new products and services, and coordinating content development and graphic design work with other team members to ensure that projects are delivered efficiently and effectively. This may lead to overseas trips for some clients.
• Managing Scriptoria’s social media and website: you will lead Scriptoria’s external social media marketing and ensure our website and digital landscape remains dynamic and up to date. You will test and advise the team on new tools or programs.
• Business development as part of the team: you will explain our work to potential new clients, showcase our many successful projects, increase the amount of digital work flowing into the company, and so ensure that Scriptoria’s Communications team moves from strength to strength.

Working at Scriptoria

This role offers the opportunity to get involved in a variety of projects, gain experience in different areas and contribute to the diverse range of services that Scriptoria provides. As a small and collaborative team, we are looking for an enthusiastic team player who is happy to support a variety of tasks and develop further skills, as needed, in the role.

Our staff have the flexibility to work wholly or partly from home or from our office in Tooting, South-West London, during regular operational hours (08:30–17:30; 40 hours/week). If working from home, staff must have a working environment suitable for holding video-call meetings with clients. Wherever you work, you will interact regularly with other team members to share skills and exchange ideas.

You will have 25 days of annual leave per year, plus UK public holidays.

Key skills and experience required

1. A 2:1 or 1st class honours degree in a subject area relevant to our work. A postgraduate qualification would be an advantage.
2. A minimum of five years’ work experience in a communications role.
3. Extensive knowledge and use of social media channels (X, Facebook, LinkedIn, Instagram etc.), marketing platforms (e.g. for newsletters) and management tools (e.g. Hootsuite).
4. Experience using a range of tools to create digital communications materials (e.g. Canva and video editing software; Illustrator and Premier Pro would be an advantage) and content management systems (e.g. WordPress).
5. Understanding of the digital landscape, emerging trends, tools and best practices in social media and digital communications (including SEO, UI, UX, Information Architecture).
6. Demonstrated experience developing and implementing social media, digital and campaign strategies, and using reporting and analytics tools – with proven success in driving engagement and followers.
7. Strong creative flair with a strong understanding of best-practice design principles.
8. Strong project management skills and the ability to multi-task, meet deadlines and cope flexibly with a range of jobs to meet (and exceed) client expectations.
9. Excellent writing, editing and proofreading skills, with strong attention to detail.

Desirable characteristics

• Motivated and driven, with a strong desire to expand and build the company’s social media and digital communications services work, including building a team around you.
• Innovative, able to think outside the box and develop inspiring campaigns and products that stand out and showcase our clients’ amazing work.

How to apply

Please email the following to apply:

• CV and a one-page (one-side) cover letter. In your cover letter please (a) explain briefly why you would like to work for Scriptoria and why you’re the type of person we are looking for, and (b) outline how you meet the criteria for the job, making clear reference to the numbered list above. Please include examples of your most relevant experience, using specific examples wherever possible.
• A statement of when you would be available to start work, where you saw this job advertised, and confirming that you have the right to work in the UK.

Please apply by 16 October 2024, 23:59 (BST)

N.B. By submitting your application to us you agree for Scriptoria to retain your details in line with GDPR. These will only be used in relation to recruitment.

Interviews will be held via Microsoft Teams on a rolling basis. Invitations to interview may be sent to candidates before the closing date for applications. Our advice is to apply early.

Please note: if you do not receive a response from us within six weeks of the deadline then we have not decided to proceed any further with your application.

Location: Central London (Chancery Lane/Farringdon area) with hybrid working from home
Starting salary: £30,000-34,000pa depending on experience, plus excellent benefits
Contract: Permanent
Working pattern: Full-time (open to a conversation about flexible working options, including reduced hours or 4 days compressed working pattern)
Closing date: 30 September 2024
Interview date: 15 October 2024

If you have a passion for policy and public affairs this is an exciting opportunity to join our dynamic, growing mental health charity as our new External Relations Officer. You will play a key part in helping us to strengthen the mental health workforce and make a positive impact on people’s lives.

Think Ahead supports people living with mental health needs by supporting a strong and thriving mental health workforce. We are experts in recruitment, professional training and leadership development for mental health practitioners in the NHS and local communities, ensuring the right people can deliver the right support at the right time.

Through our flagship programme we have recruited and trained 1,000 mental health social workers to date, and we are extending our reach to ensure that we can support NHS and other employers to recruit and retain key people right across the mental health workforce.

As the External Relations Officer you will:

- Ensure the organisation has a good understanding of relevant policy and sector developments, and that we are aware of opportunities to influence.
- Work with key internal groups to keep developing our understanding of the challenges and opportunities facing the mental health workforce.
- Support the organisation to identify and build relationships with key external stakeholders.
- Help to build our profile as sector workforce experts by generating content such as blogs, and by identifying speaking opportunities for our internal specialists.

We are looking for someone with good communications instincts who is passionate about policy and public affairs, and has a ‘can-do’ attitude and a desire to learn and develop. We don’t need you to be highly experienced in all three areas (communications, policy and public affairs), we are happy to work with the right candidate to develop your skills and experience.

We offer a supportive working environment which include hybrid working practices. We expect staff to work from the office at least one or two days per week (which ideally includes Tuesdays) and the remaining days can be worked from home.

We offer excellent employee benefits, including generous annual leave entitlement, plus additional office closure over Christmas, enhanced family friendly leave, flexible working around our core hours of 10am to 4pm, a matched pension scheme with up 7% employer contributions, an employee assistance programme and more.

If this sounds like the just the opportunity and challenge you’ve been looking for to complement your skills and experience, we look forward to receiving your application.

REF-216817

This role is perfect for someone progressing their corporate fundraising career, but not yet ready to specialise in account management or new business. A priority will be to ensure that we really support and value our existing partners, but you will also have the opportunity to research and develop new opportunities with the Head of New Business. Valuing the importance of the day-to-day routine of administration, data entry etc will also be central to this role and an important responsibility.

To support existing corporate partners, creating opportunities to grow and develop their engagement and support. To support the Head of new Business in the development of new partnership opportunities. This role is about shaping and growing corporate fundraising income and so priorities may change and there could be juggling of priorities, so it’s important that this is an environment that you have experienced before and can thrive in. You will have an innate desire to listen, to learn and to grow in this role.

You’ll be successful in this role if you have a creative and purposeful mindset, with a desire to make the most of opportunities while also being able to ruthlessly prioritise. Valuing and developing relationships will be second nature to you, and written and verbal communication will also be strengths that you apply to the highest standards. Experience in researching and developing potential new partnership prospects, activities and campaigns are also important as well as the ability to work both collaboratively and independently on your own initiative.

A rare opportunity has arisen to join the Governance teams of two local Devon hospices. Hospiscare, the hospice for Exeter, Mid and East Devon, and St Luke’s Hospice Plymouth, are jointly recruiting for a Data Protection Officer.

In this role you’ll play an important part in safeguarding both organisations’ information.  Your primary focus will be ensuring compliance with information management legislation and policies, assessing risks and implementing effective controls.  You’ll have technical understanding of data protection legislation, together with in-depth knowledge of cyber security principles and risk management. 

· Hours: Full-time at 37.5 hours per week

· Location: Based in either Plymouth or Exeter, depending on the postholder’s preference, with onsite working required in both centres and the possibility of some hybrid working.

· Salary: £37,338 - £44,962 per annum (Hospiscare Band 6)

What you’ll do:

· Manage a range of Data Protection and Security processes and protocols to ensure that Hospiscare and St Lukes are both compliant with its statutory responsibilities.

· Produce St Lukes and Hospiscare’s annual Data Protection and Security (DPS) Toolkit submission

· Advise staff across the organisations and deliver training in relation to Data Protection and Security and GDPR.

The successful candidate will be employed by Hospicare (Exeter) and enjoy benefits such as career development opportunities, a supportive and collaborative work environment, Employee Assistance Programme, cycle to work scheme, eye care vouchers, and much more.

· Closing date: Sunday 6 October 2024         

· First Interviews: w/c 21 October 2024                   

Hospiscare is Disability Confident and a Mindful Employer which promotes equal opportunities for all and welcomes applications from all sections of the community regardless of sex, disability or any other protected characteristic.

Do you have experience managing projects and working with volunteers? Join our Prison & Justice Team at Samaritans as a Senior Project Officer – Prison Support and help us deliver high-quality Listener schemes across prisons. This role is for 6 months, covering maternity leave, with a possible extension. 

​

• 6 month fixed term contract 

• £37,000-£40,000 FTE per annum plus benefits 

• Part time (29 hours per week/0.83 FTE)

• Work pattern – we are flexible on this. Hours and days per week, to be discussed at interview 

• We are passionate about flexible working, please talk to us about your preferences

• Hybrid working: Linked to Ewell, Surrey office.  A blend of working from home, the Ewell office and other locations for team meetings.

• In-person working: Meeting in person and working collaboratively are things we value. Mandated in-person meetings will be in place from Jan ’25. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. This is around 2 days per month. 

Due to the urgency of this role, we are unable to consider applications from candidates on more than a 1 month notice period. 

​

As a Senior Project Officer, you’ll play a pivotal role in our efforts to reduce suicide in prisons. You’ll be at the heart of our work, leading specific projects that enhance our Listener scheme and other prison-based programmes. You will collaborate closely with senior volunteers and stakeholders to ensure successful project delivery, provide vital support and advice, and engage in stakeholder management.

​

Key Responsibilities:

• Lead and deliver key projects to improve the Listener Scheme and other prison programs.

• Work closely with senior volunteers to ensure project buy-in and delivery.

• Provide first-line advice and support to Regional Prison Support Officers and volunteers.

• Liaise with external stakeholders and prison services.

​

About You:

We’re looking for someone with excellent organisational and communication skills, who is proactive and passionate about making a positive impact. The ideal candidate will have:

• Experience managing projects and working with volunteers.

• Strong written and verbal communication skills.

• Great organisational and time management skills.

• The ability to manage and deliver multiple tasks in a fast-paced environment.

• Confidence in presenting to various audiences and facilitating meetings.

​

What’s in it for you – our benefits:

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

Application: If this sounds like the opportunity for you, please apply. You'll be asked to upload your CV and a 1 page cover letter, which includes your interest in the role and your transferable skills and experience. The role will close to applications at 9 am on Monday 30 September, with video interviews likely to take place w/c 7 October. 

Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families.  Based in North London, we currently work across eight London boroughs.

We are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.

In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.

The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.

In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team. 

Full details of the role are outlined in the job description and background information. 

Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.

Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.

The Association has a rich heritage, its origins dating back more than 160 years. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.

The Association is now looking to appoint a Policy Manager to develop, manage and lead the ADPH Policy Programme, working across sectors and professions to build relationships with key stakeholders.

The successful candidate will have experience in Public Health policy and practice, working with our Advisory Groups to develop consistent policy lines based on our members views, and supporting the  Head of Projects Policy and Practice in production of the ADPH Policy Strategy.

Excellent organisational and prioritisation skills are required to lead and manage cross team projects and line manage, support and develop the Policy Coordinator.

The Association does operate a hybrid working arrangement with its staff and candidates from across the UK are welcome, but they will be required to attend meetings and events in central London during the year. Further details can be confirmed prior to application if required.

The closing date is noon on 21/10/24, however, we do reserve the right to close the application process early should a suitable candidate be available and would therefore urge those interested to apply asap.

The successful candidate will be required to provide evidence of a continuing entitlement to work in the UK.

Please note to be considered for the role you need to apply with a covering letter outlining why you feel you would be suitable for the role, together with a current cv.

Post: Communications and Marketing Officer

Responsible to: Director  

Salary: £27,344 FTE (Scale 6, point 18)

Actual Salary: £14,583.47 (20 hours pro rata)

Hours: Part time 20 hours (over 3 days per week) may include evenings

Holidays: 24 days pro rata per year plus public holidays

Pension: 5% employer + 3% employee

Fixed term contract: 12 months from date of start, continuation subject to funding.  

Main purpose of the post:

• To work with the Director and SLDAS Board of Trustees on the delivery of the charity's Communications strategy as we look to grow our portfolio and engagement with supporters. 

• This role will develop online and offline communications to maximise digital, marketing and media opportunities; in line with SLDAS Communications Strategy, Objectives and wider strategic objectives.

• This is a role that offers you real scope, challenge and reward and the chance to contribute and enhance an organisation supporting survivors of domestic abuse.

See Job Description/Person Specification for further details.

Women from Black, Asian or other ethnic minority communities, those with disabilities and long-term health conditions and women with lived experience are encouraged to apply.

We have committed to ensuring that disabled, or Black, Asian or ethnic minority candidates have the opportunities to fulfil their potential and realise their aspirations. We operate a guaranteed interview scheme for disabled, or Black, Asian or ethnic minority candidates who meet the minimum criteria for the job role in order to diversify our team and represent the community we serve.

If you are interested in applying for any of the above posts please see attached information pack and application forms.

Closing date: Sunday 29th September 2024 by 5pm.

Interviews: Week commencing 14th October 2024

Due to the specialist nature of the work, All posts are designated to women only, permitted under Schedule 9, Part 1, of the Equality Act 2010.

 

Additional Information: DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. 

Applicants must be eligible to work in the UK.

Wandsworth Oasis seeks a suitably experienced senior leader to become their next CEO to lead the organisation in its next phase of development and the continued delivery of its mission to achieve positive impact for people living with HIV or AIDS.

About Wandsworth Oasis:

The roots of today's charity grew from one shop, on Battersea Park Road, opened in 1992. The shop's objective was to raise funds to support the Wandsworth Oasis AIDS Care Centre. As we grew, our trading charity was formally set up and from there other shops were opened. For over 20 years now, we have been supporting a number of London-based charities that align with our mission of supporting people living with HIV, raising awareness for prevention of HIV infection and challenging stigma.

About the role:

Salary: c£60,000 pa fte (c£48,000 pa actual salary)

Hours: 30 hours per week/0.8fte

Location: Tooting, London SW17. Hybrid working by agreement.

Benefits: 33 days annual (including 8 bank holidays) pro-rata; 6% employer pension contribution

Contract: Permanent (6 month probationary period)

We are happy to consider flexible working arrangements and job-share candidates

The CEO will be reporting to the Co-Chairs and directly line managing the Head of Income Generation and the Finance Manager. The post holder will have responsibility for the management and statutory compliance of the organisation which is a registered charity and company limited by guarantee. The CEO is responsible for the day-to-day operation of the organisation as delegated by the Board, including the management of people and resources and operation of the shops. The CEO fulfils a critical support role to the Board in relation to governance requirements and will be expected to facilitate the development of strategic plans, ensure the sustainable and strategic management of the organisation in collaboration with the Board and, when appropriate, obtain external professional advice.

Responsibilities will include:

Mission and Strategy:

• With the Board and staff, shape the organisation's strategic and operational plans and lead their successful implementation.
• Optimise income streams and reserves to guarantee the charity's sustainability and development.
• Manage Wandsworth Oasis's grants programme to organisations and individuals, from application stage through to reporting from grantee organisations to ensure they achieve measurable impact.

Leadership and Governance

• Promote and role-model a positive and professional and compassionate workplace culture
• Work with the Co-Chairs to develop the Board and good governance practice and upholding regulatory requirements.
• Oversight of volunteer strategy and ongoing management of volunteers

Influencing and External relations

• Champion prevention of HIV, removal of stigma associated with HIV and the need for high quality support for people living with HIV.
• Maintain Wandsworth Oasis's external profile and influence with grantee organisations and applicants, other organisations in the HIV space, local stakeholders and networks where the charity operates.

How to Apply:

Charity People Ltd is acting as a recruitment agency advisor to Wandsworth Oasis on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack from Senior Appointments at Charity People.

Closing Date:

Applications must be submitted by Monday 7th October

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

Senior Church Buildings Officer

Hours: Full time – 35 hours/week

Salary: £45,000 pa pro rata

Location: Based in our Office in North Bristol

We are seeking an extraordinary person to lead our talented Church Buildings Team here at the Diocese of Bristol! This is a new and exciting role that is key to delivering on our Transforming Church. Together Strategy.

You will be leading a small team that work with our Parishes and the Diocesan Advisory Committee to support with project, faculty consents and property management guidance.

The role is diverse covering rural, urban, modern, and historic Church buildings, halls and grounds for parishes who often face significant repair liabilities or building layouts and facilities that are no longer suited to their needs.

We’d love to hear from you if you have great interpersonal skills, a built environment or development project background and a clear understanding of Church buildings and their purpose within the future facing Church and the wider community.

Staff benefits include:

Flexible working

28 days annual leave (plus eight days statutory Bank holidays) (pro rata for part time staff)

Free onsite parking

A contributory pension scheme and life assurance

Company sick pay

Please download the Job pack via the link to our website.

For an informal conversation, please contact Lindsey McCullam via our website.

If what we’ve described above excites you and you could see yourself thriving in this role, please apply using the application form via our website.

Closing date: 11:59pm 2 October 2024

 The Diocese of Bristol is committed to being a fair, respectful, and inclusive organisation. We believe that diversity enriches us and are dedicated to the promotion of equality where all are able flourish. Disabled people, and those from global majority heritage are currently under-represented in our Diocese and we welcome applications from within these groups.

Project Officer – Behaviour Change & Engagement 

(Reigate & Bansted)

£28,831 per annum (pro rata for part time hours)

(Ref: SUS4322)

Full Time 37.5 hours per week – happy to talk flexible working.

Fixed contract until 31st March 2025

Base: Hybrid with opportunity to work at Reigate & Banstead Borough Council Offices

About the role

An exciting role to deliver a tailored package of support that will help Reigate and Banstead Council to increase levels of active travel in the area. You will engage with schools, workplaces, and communities to support and enable more people to walk, wheel, cycle and scoot for local everyday journeys, instead of taking the car. 

As the Project Officer, you will plan and deliver fun, innovative and engaging activities such as mapping safe routes, leading rides and walks, practical skills sessions, competitions, initiatives and information events. The range of activities, events and resources will be adapted to meet the needs of the different audiences and will be designed to be inclusive so as many people as possible can benefit from the project and more local journeys can be travelled actively. 

This role will require you to work with a range of people across local and diverse communities, workplaces and schools in Reigate and Banstead. Creating relationships with key people and employers, understanding the barriers, challenges and opportunities to actively travel. You will be working closely with others to develop a programme of activities.

You will have the opportunity to give people confidence, enthusiasm and skills to travel more actively, through events and community activities. 

You will build and manage internal and external relationships with key people such as school or community travel champions, local authority colleagues and other Sustrans delivery officers. 

Within the role, there will be an expectation to capture the impact of the project through completing reporting and monitoring, writing case studies, capturing quotes and photos and contributing to an end of project report. 

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.

About you

You should have experience of working with children and young people within a community setting and delivering physical activities to groups. Your knowledge of the local area will help you form relationships with a wide range of organisations, groups, and individuals.

You will be a self-motivated and solution driven individual used to working independently as well as part of a team, with the ability to plan and prioritise your workload.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 03 October 2024. 
• Interviews will take place via MS Teams on the 15th or 16th of October 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
 

Key Duties

People & Culture Strategy

• Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
• Drive consistency of the implementation of the Plans
• Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
• With senior leadership, manage talent and succession planning

Human Resource Management

• Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
• Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
• Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
• Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
• Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
• Complete all required administrative tasks for new starters and colleagues leaving the organisation
• Processing and managing of maternity, paternity, and adoption in line with policies and best practice
• Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
• Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
• Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
• Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
• Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
• Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
• Support change management processes

Business Support/Compliance  

• Contract management for Employee Assistance Programme
• Contract management for IT

BACKGROUND

Since 1933, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded at the request of Albert Einstein, the IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

 

IRC UK was established in London in 1997 to support the organisation’s global activities and

particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC UK has grown rapidly and is now acknowledged for its high-quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender-based

violence. IRC UK comprises approximately 240 staff.

IRC UK launched its first Resettlement Asylum and Integration (RAI) programme in the UK called RISE in 2021, working in partnership with local councils, to provide integration support to resettled refugees in Southeast England. The IRC now supports refugees and asylum seekers throughout England with employability, wellbeing and integration support as well as deliver capacity strengthening activities through our Healing Classrooms teacher trainings. 

The Purpose of the Role

The Grants Manager ensures the quality of and efficient processes for proposal development and grants management; and manages the delivery of the IRC UK’s business development ambitions under the Strategic Action Plan.

Key Working Relationships:

Position reports to Director RAI UK. Position works closely with the Regional Grants Advisor, Program Development Advisor, Head of Programmes and RAI UK project leads.

 

Key Accountabilities:

Business Development:

- Identify, investigate, track, and support positioning for funding opportunities for IRC UK in in collaboration with regional business development and RAI UK management

- Develop, lead, and track proposal development processes, directly coordinating and managing the development of proposals and concept notes in collaboration with multiple stakeholders;

- Ensure proposals are timely tracked with standard IRC tracking tools

- Assist in compiling and editing proposal budgets and ensure communication and coordination between all departments (finance, programs, and operations) in drafting of budgets

- Provide weekly update to RAI UK on business development, including go/no-go, proposals submitted, wins / losses, etc;

- Drive IRC best practice in business development, including MEL, PEERS, financial planning, the IRC Way, etc;

- Allocate business development tasks and responsibilities to proposal and opportunity team;

- Maintenance of BD records: Pipeline , Partner tracker, BD Notebook (partner meetings, Go-No/Go, positioning, etc.,)

 

Grants & Contract Management

- Ensure that grants and contracts are implemented in compliance with IRC and relevant donor regulations, as well as maintenance of updated grant files and grant management tools;

- Support Project Managers with quarterly project implementation meetings, following up on any action points related to donor communication and flagging any concerns to RAI leadership in a timely manner;

- Assist project managers, operations staff, and partners with understanding the reporting and other compliance requirements on their grants/sub-grants;

- Manage all reporting deadlines, develop calendars for report development and coordinate report compilation and review;

- Support the MEL team to develop strong Monitoring, Evaluation and Learning practices throughout the portfolio;

- Coordinate modifications to any agreements or projects (i.e. extensions, indicator changes, budget realignments), as necessary;

- Act as focal point for communications with Regional Program Support Team (RPST) around grants administration and compliance functions;

- Act as Compliance officer for UK grants such as the Refugee Employability Project (REP), ensuring adherence to contract requirements such as social value and KPIs, standard contract T&Cs;

- Coordinate with donors on grants management, project progress, monitoring and evaluation.

Partnership Management

- Support in stakeholder analysis and potential partner identification on business development, live projects and for future opportunities;

- Oversee the process of negotiating pre-award agreements with potential partners;

- Work with Programme Managers to keep Partner Tracker up to date;

- Review and advise on all partner agreements (including log frame, budget, spending and workplan); ensure review of partner agreements and provide recommendations

- Ensure adherence to IRC’s Partnership Excellence for Equality and Results System (the ‘PEER System’ or ‘PEERS’) in the selection and management of IRC UK’s partnerships.

- Support Programme Officer with partner vetting and due diligence process in line with IRC’s policies and standards and support collaborative risk management and project design

- Support the review of the performance of the partner, of the IRC (including on the basis of partner feedback), and of the partnership, including successes, challenges and lessons learned, fostering ongoing partnerships beyond the sub-award project cycle.

 

 

PERSON SPECIFICATION

 

Essential

- Minimum two years experience working in an NGO and with local community organisations or charity partners;

- Some knowledge of UK donor regulations and priorities such as Home Office and Local authorities;

- Experience coordinating and writing proposals for public, private and institutional donors;

- Experience with contract funding mechanisms

- Proficient writing and editing skills, previous experience preparing donor reports for UK and European donors;

- The ability to communicate effectively with colleagues, partners and clients in English;

- The ability to work in a multi-cultural, multi-lingual setting;

- Diplomatic and networking skills: the ability to effectively manage a variety of internal and external relationships;

- Proficiency in using Microsoft Office, especially Excel;

- Solid organizational skills with the ability to juggle multiple tasks, drive accountability, set priorities, effectively manage time, and meet deadlines;

Background to the role

Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.

Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.

Job description

Job Purpose

· To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.

· To a promote network services across the Boroughs to maximise their take-up.

· To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.

· To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.

Key Tasks

· To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.

· To develop shared working practices across the service network.

· To work closely with providers of similar services

· To work to agreed individual, team, and organisational objectives.

· To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.

· To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.

· To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.

· To collect monitoring information to enable the service to be evaluated.

· To provide support to services outside of normal working hours and occasionally attend sessions when required.

· To complete assessments

Quality

· To be familiar with and to implement Age UK East London’s policies and procedures.

· Ensure that confidential data is managed within AGE UK’s policies and procedures.

 General

· To meet regularly with line manager for support, supervision, and appraisal.

· To attend team and staff meetings, (and other meetings) as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· The role reports to Caxton Hall Centre Manager

· Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.

Person Specification

Experience

Essential

· Experience of working on a one-to-one basis with marginalised groups

· Experience of running group activities

· Experience of keeping paper and electronic records and statistical data for monitoring purposes.

· Experience of providing kind, inclusive and high quality customer service

Desirable

· Qualified in Chair Based Exercises

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.

Desirable

· Working knowledge of other Community Languages

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

People skills.

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

Employment Details

 

Contract type

This contracted post is fixed term until March 2025 with the possibility of extension and is 35 hours per week.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based across East London.

Salary 

Between £28,840 and £31,930 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

 

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced  DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

 

How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: 27th September 2024 at 5.00pm

1st stage interviews: Week commencing 7th October 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.